---
description: Tudo sobre Spiceworks Cloud Help Desk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spiceworks Cloud Help Desk - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Spiceworks Cloud Help Desk](/software/102709/spiceworks-it-help-desk) > [Alternativas ao Spiceworks Cloud Help Desk](https://www.capterra.com.br/alternatives/102709/spiceworks-it-help-desk)

# Alternativas ao Spiceworks Cloud Help Desk

Canonical: https://www.capterra.com.br/alternatives/102709/spiceworks-it-help-desk

> Descubra as principais alternativas ao Spiceworks Cloud Help Desk. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.com.br/software/164283/zendesk)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/164283/spiceworks-it-help-desk/vs/zendesk)
2. **Atera** — 4.5/5 (446 reviews) — O Atera é um software de RMM completo para MSPs e profissionais de TI. Custo fixo com dispositivos ilimitados: simples assim. Experimente gratuitamente.
   - [Ver perfil](https://www.capterra.com.br/software/144309/atera)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/144309/spiceworks-it-help-desk/vs/atera)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.com.br/software/138769/jira-service-management)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/138769/spiceworks-it-help-desk/vs/jira-service-management)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.com.br/software/169505/zoho-desk)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/169505/spiceworks-it-help-desk/vs/zoho-desk)
5. **Milvus** — 4.8/5 (298 reviews) — Sistema de atendimento e gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.com.br/software/202528/milvus)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/202528/spiceworks-it-help-desk/vs/milvus)
6. **Freshdesk** — 4.5/5 (3408 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
   - [Ver perfil](https://www.capterra.com.br/software/124981/freshdesk)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/124981/spiceworks-it-help-desk/vs/freshdesk)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.com.br/software/102188/liveagent)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102188/102709/liveagent/vs/spiceworks-it-help-desk)
8. **Freshservice** — 4.5/5 (685 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.com.br/software/132997/freshservice)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/132997/spiceworks-it-help-desk/vs/freshservice)
9. **SysAid** — 4.5/5 (511 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.com.br/software/107225/sysaid)
   - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/107225/spiceworks-it-help-desk/vs/sysaid)
10. **ServiceNow** — 4.5/5 (344 reviews) — A ferramenta automatiza operações diárias de suporte e ajuda a controlar, medir e processar todas as unidades de trabalho. Fácil de usar e escalável.
    - [Ver perfil](https://www.capterra.com.br/software/152871/servicenow)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/152871/spiceworks-it-help-desk/vs/servicenow)
11. **LiveChat** — 4.6/5 (1715 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
    - [Ver perfil](https://www.capterra.com.br/software/62194/livechat)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/62194/102709/livechat/vs/spiceworks-it-help-desk)
12. **NinjaOne** — 4.7/5 (282 reviews) — O NinjaOne é uma solução de operações de TI tudo-em-um fácil de usar para MSPs e profissionais de TI.
    - [Ver perfil](https://www.capterra.com.br/software/165889/ninjaone)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/165889/spiceworks-it-help-desk/vs/ninjaone)
13. **Desk Manager** — 4.8/5 (106 reviews) — A Desk Manager é uma empresa brasileira que oferece uma plataforma de ESM em escala globa que facilita da operação à gestão.
    - [Ver perfil](https://www.capterra.com.br/software/173025/help-desk-software)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/173025/spiceworks-it-help-desk/vs/help-desk-software)
14. **ISL Light** — 4.7/5 (779 reviews) — O software de suporte remoto ISL Light permite controlar um computador remoto ou dispositivo móvel. É multiplataforma, segura, rápida e personalizável.
    - [Ver perfil](https://www.capterra.com.br/software/146892/isl-light)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/146892/spiceworks-it-help-desk/vs/isl-light)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
    - [Ver perfil](https://www.capterra.com.br/software/179501/manageengine-service-desk-plus)
    - [Comparar com Spiceworks Cloud Help Desk](https://www.capterra.com.br/compare/102709/179501/spiceworks-it-help-desk/vs/manageengine-service-desk-plus)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software)
- [Sistemas de Monitoramento de Problemas](https://www.capterra.com.br/directory/30675/issue-tracking/software)
- [Sistemas de Service Desk](https://www.capterra.com.br/directory/31027/service-desk/software)
- [Software para IT, Servidor e Monitoramento de Rede](https://www.capterra.com.br/directory/32713/server-monitoring/software)
- [Ferramentas de TI](https://www.capterra.com.br/directory/10001/it-management/software)

## Links

- [Ver em Capterra](https://www.capterra.com.br/alternatives/102709/spiceworks-it-help-desk)
- [Ver perfil do produto](https://www.capterra.com.br/software/102709/spiceworks-it-help-desk)

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