---
description: Tudo sobre FocalScope: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FocalScope - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [FocalScope](/software/127118/focalscope) > [Alternativas ao FocalScope](https://www.capterra.com.br/alternatives/127118/focalscope)

# Alternativas ao FocalScope

Canonical: https://www.capterra.com.br/alternatives/127118/focalscope

> Descubra as principais alternativas ao FocalScope. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.com.br/software/164283/zendesk)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/164283/focalscope/vs/zendesk)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Coloque o atendimento ao cliente no centro da empresa. Torne os agentes mais produtivos, os gerentes mais impactantes e os clientes mais capacitados.
   - [Ver perfil](https://www.capterra.com.br/software/169505/zoho-desk)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/169505/focalscope/vs/zoho-desk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent.
   - [Ver perfil](https://www.capterra.com.br/software/102188/liveagent)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/102188/127118/liveagent/vs/focalscope)
4. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atendimento ao cliente com suporte omnicanal, automação e chatbots. Melhora eficiência e oferece atendimento personalizado em todos os canais.
   - [Ver perfil](https://www.capterra.com.br/software/136189/salesforce)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/136189/focalscope/vs/salesforce)
5. **Bitrix24** — 4.2/5 (984 reviews) — O Bitrix24 é uma solução de gestão de projetos e tarefas de equipe usada por mais de 15 milhões de equipes em todo o mundo. Edições para nuvem, dispositivo móvel, código aberto
   - [Ver perfil](https://www.capterra.com.br/software/113540/bitrix24)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/113540/127118/bitrix24/vs/focalscope)
6. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
   - [Ver perfil](https://www.capterra.com.br/software/135148/agile-crm)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/135148/focalscope/vs/agile-crm)
7. **Tidio** — 4.7/5 (590 reviews) — O Tidio mescla bate-papo ao vivo e chatbots em uma ferramenta para ajudar a aumentar as vendas e o nível de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.com.br/software/144040/tidio-chat)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/144040/focalscope/vs/tidio-chat)
8. **LiveChat** — 4.6/5 (1715 reviews) — Software de bate-papo ao vivo e Help desk para negócios por 26.000 empresas. Experimente o LiveChat e transforme a equipe em rockstars de atendimento ao cliente\!
   - [Ver perfil](https://www.capterra.com.br/software/62194/livechat)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/62194/127118/livechat/vs/focalscope)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Software de central de atendimento na nuvem que oferece VR, roteamento baseado em habilidades, IA, combinação de chamadas e análise.
   - [Ver perfil](https://www.capterra.com.br/software/134775/incontact-call-center-software)
   - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/134775/focalscope/vs/incontact-call-center-software)
10. **Freshdesk** — 4.5/5 (3409 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
    - [Ver perfil](https://www.capterra.com.br/software/124981/freshdesk)
    - [Comparar com FocalScope](https://www.capterra.com.br/compare/124981/127118/freshdesk/vs/focalscope)
11. **Front** — 4.5/5 (286 reviews) — O Front é a primeira caixa de entrada compartilhada que ajuda as equipes a colaborar em todos os e-mails com mais transparência, responsabilidade e eficiência.
    - [Ver perfil](https://www.capterra.com.br/software/132901/front)
    - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/132901/focalscope/vs/front)
12. **Salesforce Starter** — 4.4/5 (223 reviews) — Comece a usar um dos principais CRMs com o Salesforce Essentials, a solução tudo-em-um de serviços e vendas, por apenas US$ 25/usuário/mês.
    - [Ver perfil](https://www.capterra.com.br/software/132665/salesforce-essentials)
    - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/132665/focalscope/vs/salesforce-essentials)
13. **TeamSupport** — 4.5/5 (848 reviews) — Software de helpdesk desenvolvido para suporte ao cliente de business to business. Reduza custos e melhore a satisfação do cliente ao mesmo tempo.
    - [Ver perfil](https://www.capterra.com.br/software/87908/teamsupport)
    - [Comparar com FocalScope](https://www.capterra.com.br/compare/87908/127118/teamsupport/vs/focalscope)
14. **Efficy CRM** — 4.0/5 (90 reviews) — O CRM Efficy se adapta às necessidades do cliente (e não o contrário). O CRM Efficy permite que você cresça e desenvolva sua atividade comercial.
    - [Ver perfil](https://www.capterra.com.br/software/149894/efficy-crm)
    - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/149894/focalscope/vs/efficy-crm)
15. **EngageBay CRM** — 4.7/5 (907 reviews) — Gerencie as tarefas usando o software de gestão de tarefas EngageBay e garanta que a equipe nunca perca um acompanhamento.
    - [Ver perfil](https://www.capterra.com.br/software/178819/engagebay-marketing)
    - [Comparar com FocalScope](https://www.capterra.com.br/compare/127118/178819/focalscope/vs/engagebay-marketing)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.com.br/directory/22/customer-service/software)
- [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software)
- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)
- [Sistemas de Call Center](https://www.capterra.com.br/directory/30007/call-center/software)
- [Sistemas de Tickets de TI](https://www.capterra.com.br/directory/32623/it-ticketing-systems-software/software)

## Links

- [Ver em Capterra](https://www.capterra.com.br/alternatives/127118/focalscope)
- [Ver perfil do produto](https://www.capterra.com.br/software/127118/focalscope)

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