---
description: Tudo sobre SolarWinds Service Desk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Ativos de TI](/directory/30077/it-asset-management/software) > [SolarWinds Service Desk](/software/129478/solarwinds-service-desk) > [Alternativas ao SolarWinds Service Desk](https://www.capterra.com.br/alternatives/129478/solarwinds-service-desk)

# Alternativas ao SolarWinds Service Desk

Canonical: https://www.capterra.com.br/alternatives/129478/solarwinds-service-desk

> Descubra as principais alternativas ao SolarWinds Service Desk. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **ManageEngine Endpoint Central** — 4.6/5 (1876 reviews) — Ajuda os administradores a automatizarem, padronizarem, protegerem e auditarem a rede Windows. Desktop Central agora apoia MDM também.
   - [Ver perfil](https://www.capterra.com.br/software/170018/manageengine-desktop-central)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/170018/solarwinds-service-desk/vs/manageengine-desktop-central)
2. **Freshservice** — 4.6/5 (802 reviews) — Central de serviços de gestão de serviços de TI (ITSM na sigla em inglês) online com gestão de incidentes, problemas, mudanças, versões e ativos, além de avançada automação e emissão de tíquetes.
   - [Ver perfil](https://www.capterra.com.br/software/132997/freshservice)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/132997/solarwinds-service-desk/vs/freshservice)
3. **JIRA Service Management** — 4.5/5 (779 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
   - [Ver perfil](https://www.capterra.com.br/software/138769/jira-service-management)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/138769/solarwinds-service-desk/vs/jira-service-management)
4. **SysAid** — 4.5/5 (523 reviews) — Gerencie facilmente todas as atividades de Help desk com uma solução de TI comprovada. Você encontrará todos os elementos essenciais que precisa em um painel.
   - [Ver perfil](https://www.capterra.com.br/software/107225/sysaid)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/107225/129478/sysaid/vs/solarwinds-service-desk)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.
   - [Ver perfil](https://www.capterra.com.br/software/164283/zendesk)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/164283/solarwinds-service-desk/vs/zendesk)
6. **Vivantio** — 4.3/5 (178 reviews) — Enterprise Service Management for mid-market organizations ready to move beyond basic help desk software.
   - [Ver perfil](https://www.capterra.com.br/software/132880/vivantio)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/132880/solarwinds-service-desk/vs/vivantio)
7. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — O software de suporte de help desk e ferramenta de gestão de ativos inclui base de conhecimento, gerenciamento de SLA, controle de tíquetes e gestão de estoques.
   - [Ver perfil](https://www.capterra.com.br/software/179501/manageengine-service-desk-plus)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/179501/solarwinds-service-desk/vs/manageengine-service-desk-plus)
8. **Issuetrak** — 4.6/5 (205 reviews) — A Issuetrak ajuda a gerenciar tíquetes e solicitações do início à resolução. Flexível, personalizável e fácil de usar. Nuvem ou no local.
   - [Ver perfil](https://www.capterra.com.br/software/16499/issuetrak)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/16499/129478/issuetrak/vs/solarwinds-service-desk)
9. **InvGate Service Management** — 4.6/5 (108 reviews) — Obtenha uma solução de suporte adequada ao seu propósito e implementada em tempo recorde com personalizações de código baixo e recursos que seguem as práticas recomendadas para a gestão de serviços de TI (ITSM na sigla em inglês).
   - [Ver perfil](https://www.capterra.com.br/software/133392/service-desk)
   - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/133392/solarwinds-service-desk/vs/service-desk)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Service Cloud: Plataforma para atendimento ao cliente com suporte omnicanal, automação e chatbots. Melhora eficiência e oferece atendimento personalizado em todos os canais.
    - [Ver perfil](https://www.capterra.com.br/software/136189/salesforce)
    - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/136189/solarwinds-service-desk/vs/salesforce)
11. **Milvus** — 4.8/5 (298 reviews) — Plataforma unificada de Help Desk, Service Desk e Gestão de TI que integra suporte omnichannel, inventário inteligente e IA para MSPs e equipes de TI que buscam eficiência.
    - [Ver perfil](https://www.capterra.com.br/software/202528/milvus)
    - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/202528/solarwinds-service-desk/vs/milvus)
12. **monday AI Work Platform** — 4.6/5 (6120 reviews) — -
    - [Ver perfil](https://www.capterra.com.br/software/147657/monday-com)
    - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/147657/solarwinds-service-desk/vs/monday-com)
13. **Pulseway** — 4.7/5 (312 reviews) — O Pulseway é uma plataforma premiada de gestão da TI que fornece controle total sobre tudo o que é TI.
    - [Ver perfil](https://www.capterra.com.br/software/141792/pulseway)
    - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/141792/solarwinds-service-desk/vs/pulseway)
14. **Action1** — 4.9/5 (239 reviews) — A Action1 reinventa o gerenciamento de patches com uma plataforma infinitamente escalável e altamente segura, que pode ser configurada em 5 minutos.
    - [Ver perfil](https://www.capterra.com.br/software/180609/action1-rmm)
    - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/129478/180609/solarwinds-service-desk/vs/action1-rmm)
15. **Freshdesk** — 4.5/5 (3486 reviews) — O Freshdesk é um sistema de atendimento ao cliente fácil de usar que ajuda mais de 40 mil empresas em todo o mundo a criar experiências cinco estrelas para o cliente.
    - [Ver perfil](https://www.capterra.com.br/software/124981/freshdesk)
    - [Comparar com SolarWinds Service Desk](https://www.capterra.com.br/compare/124981/129478/freshdesk/vs/solarwinds-service-desk)

## Categorias relacionadas

- [Software de Gestão de Ativos de TI](https://www.capterra.com.br/directory/30077/it-asset-management/software)
- [Ferramentas de TI](https://www.capterra.com.br/directory/10001/it-management/software)
- [Sistemas de Help Desk](https://www.capterra.com.br/directory/30008/help-desk/software)
- [Programas de Serviço de TI](https://www.capterra.com.br/directory/30672/it-service/software)
- [Sistemas de Monitoramento de Problemas](https://www.capterra.com.br/directory/30675/issue-tracking/software)

## Links

- [Ver em Capterra](https://www.capterra.com.br/alternatives/129478/solarwinds-service-desk)
- [Ver perfil do produto](https://www.capterra.com.br/software/129478/solarwinds-service-desk)

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