---
description: Tudo sobre ServiceNow Problem Management: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow Problem Management - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Ferramentas de TI](/directory/10001/it-management/software) > [ServiceNow Problem Management](/software/152872/servicenow-problem-management) > [Alternativas ao ServiceNow Problem Management](https://www.capterra.com.br/alternatives/152872/servicenow-problem-management)

# Alternativas ao ServiceNow Problem Management

Canonical: https://www.capterra.com.br/alternatives/152872/servicenow-problem-management

> Descubra as principais alternativas ao ServiceNow Problem Management. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **ManageEngine Endpoint Central** — 4.6/5 (1645 reviews) — Ajuda os administradores a automatizarem, padronizarem, protegerem e auditarem a rede Windows. Desktop Central agora apoia MDM também.
   - [Ver perfil](https://www.capterra.com.br/software/170018/manageengine-desktop-central)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/170018/servicenow-problem-management/vs/manageengine-desktop-central)
2. **ManageEngine OpManager** — 4.5/5 (275 reviews) — O ManageEngine OpManager é um software de gestão de redes integrado 5 em 1 para supervisão de desempenho, diagnóstico de falhas e resolução de problemas.
   - [Ver perfil](https://www.capterra.com.br/software/168854/manageengine-opmanager)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/168854/servicenow-problem-management/vs/manageengine-opmanager)
3. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Uma ferramenta que ajuda os desenvolvedores a implantar patches e atualizações de software simultaneamente em vários PCs com Windows.
   - [Ver perfil](https://www.capterra.com.br/software/174535/pdq-deploy)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/174535/servicenow-problem-management/vs/pdq-deploy)
4. **Action1** — 4.9/5 (237 reviews) — A Action1 reinventa o gerenciamento de patches com uma plataforma infinitamente escalável e altamente segura, que pode ser configurada em 5 minutos.
   - [Ver perfil](https://www.capterra.com.br/software/180609/action1-rmm)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/180609/servicenow-problem-management/vs/action1-rmm)
5. **Milvus** — 4.8/5 (298 reviews) — Sistema de atendimento e gerenciamento de TI inteligente
   - [Ver perfil](https://www.capterra.com.br/software/202528/milvus)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/202528/servicenow-problem-management/vs/milvus)
6. **Rippling** — 4.9/5 (4777 reviews) — Um sistema para folha de pagamento, benefícios, RH e TI
   - [Ver perfil](https://www.capterra.com.br/software/172127/rippling)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/172127/servicenow-problem-management/vs/rippling)
7. **N-central** — 4.2/5 (253 reviews) — O SolarWinds® N-central® é uma poderosa plataforma RMM que permite controlar, gerenciar e proteger a infraestrutura de rede.
   - [Ver perfil](https://www.capterra.com.br/software/13803/n-central)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/13803/152872/n-central/vs/servicenow-problem-management)
8. **Wrike** — 4.4/5 (2988 reviews) — O Wrike é um software de gestão de trabalho de TI com modelos, gráficos de Gantt, segurança avançada, aprovações automatizadas e mais de 400 integrações.
   - [Ver perfil](https://www.capterra.com.br/software/76113/wrike)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/76113/152872/wrike/vs/servicenow-problem-management)
9. **Atera** — 4.5/5 (448 reviews) — O Atera é uma solução de gestão de TI para fornecedores de serviços gerenciados (MSPs, na sigla em inglês) e profissionais de TI. Tudo o que você precisa em um único local. Faça um teste grátis.
   - [Ver perfil](https://www.capterra.com.br/software/144309/atera)
   - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/144309/152872/atera/vs/servicenow-problem-management)
10. **ManageEngine Applications Manager** — 4.6/5 (258 reviews) — Garanta que os aplicativos de negócios essenciais atendam às expectativas do usuário final com a supervisão de 360 graus do Applications Manager.
    - [Ver perfil](https://www.capterra.com.br/software/172323/manageengine-applications-manager)
    - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/172323/servicenow-problem-management/vs/manageengine-applications-manager)
11. **Pulseway** — 4.7/5 (310 reviews) — O Pulseway é ideal para as necessidades de supervisão e gerenciamento de TI. N.º 1 da PC Magazine em gestão da TI.
    - [Ver perfil](https://www.capterra.com.br/software/141792/pulseway)
    - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/141792/152872/pulseway/vs/servicenow-problem-management)
12. **ServiceNow** — 4.5/5 (348 reviews) — Transforme a cadeia de valor da TI, do planejamento ao operacional. Estimule a inovação com uma única plataforma na nuvem para oferecer serviços modernos e equipados com IA aos funcionários.
    - [Ver perfil](https://www.capterra.com.br/software/152871/servicenow)
    - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152871/152872/servicenow/vs/servicenow-problem-management)
13. **JIRA Service Management** — 4.5/5 (770 reviews) — O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês.
    - [Ver perfil](https://www.capterra.com.br/software/138769/jira-service-management)
    - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/138769/152872/jira-service-management/vs/servicenow-problem-management)
14. **NinjaOne** — 4.7/5 (288 reviews) — O NinjaOne é uma solução tudo-em-um de monitoramento remoto e gestão de TI para profissionais de TI.
    - [Ver perfil](https://www.capterra.com.br/software/165889/ninjaone)
    - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/152872/165889/servicenow-problem-management/vs/ninjaone)
15. **Freshservice** — 4.5/5 (714 reviews) — Central de serviços online da biblioteca de infraestrutura de tecnologia da informação (ITIL na sigla em inglês) que ajuda a gerenciar a infraestrutura de TI, menos as complicações.
    - [Ver perfil](https://www.capterra.com.br/software/132997/freshservice)
    - [Comparar com ServiceNow Problem Management](https://www.capterra.com.br/compare/132997/152872/freshservice/vs/servicenow-problem-management)

## Categorias relacionadas

- [Ferramentas de TI](https://www.capterra.com.br/directory/10001/it-management/software)

## Links

- [Ver em Capterra](https://www.capterra.com.br/alternatives/152872/servicenow-problem-management)
- [Ver perfil do produto](https://www.capterra.com.br/software/152872/servicenow-problem-management)

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