---
description: Tudo sobre Customer Communities: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Communities - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Customer Communities](/software/170758/insided) > [Alternativas ao Customer Communities](https://www.capterra.com.br/alternatives/170758/insided)

# Alternativas ao Customer Communities

Canonical: https://www.capterra.com.br/alternatives/170758/insided

> Descubra as principais alternativas ao Customer Communities. Compare recursos, notas e avaliações para encontrar o melhor software para suas necessidades.

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## Melhores alternativas

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk é o software de suporte de atendimento ao cliente completo que oferece uma experiência excepcional.
   - [Ver perfil](https://www.capterra.com.br/software/164283/zendesk)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/164283/170758/zendesk/vs/insided)
2. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Mantenha a equipe organizada, crie soluções proativas para o cliente e mantenha o pulso na felicidade do cliente com o HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.com.br/software/182476/hubspot-service-hub)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/170758/182476/insided/vs/hubspot-service-hub)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
   - [Ver perfil](https://www.capterra.com.br/software/169505/zoho-desk)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/169505/170758/zoho-desk/vs/insided)
4. **Bitrix24** — 4.2/5 (990 reviews) — O Bitrix24 é a principal solução gratuita de gestão de clientes (CRM) e atendimento ao cliente usada por 15 milhões de empresas em todo o mundo.
   - [Ver perfil](https://www.capterra.com.br/software/113540/bitrix24)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/113540/170758/bitrix24/vs/insided)
5. **Slack** — 4.7/5 (24103 reviews) — Tenha uma central digital de atendimento ao cliente. Ofereça experiências diferenciadas aos clientes com o Slack.
   - [Ver perfil](https://www.capterra.com.br/software/135003/slack)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/135003/170758/slack/vs/insided)
6. **LiveAgent** — 4.7/5 (1781 reviews) — O LiveAgent ajuda as empresas a prosperar no atendimento ao cliente. Excelente atendimento ao cliente começa com o melhor software de atendimento ao cliente.
   - [Ver perfil](https://www.capterra.com.br/software/102188/liveagent)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/102188/170758/liveagent/vs/insided)
7. **Bettermode** — 4.7/5 (94 reviews) — O Tribe é uma plataforma de comunidade online baseada na nuvem desenvolvida para ampliar o suporte ao cliente, promover o autoatendimento e coletar comentários.
   - [Ver perfil](https://www.capterra.com.br/software/178753/bettermode)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/170758/178753/insided/vs/bettermode)
8. **TeamSupport** — 4.5/5 (848 reviews) — Sistema de atendimento ao cliente baseado na Internet, fácil de implementar, com foco na gestão de clientes B2B e na colaboração em equipe.
   - [Ver perfil](https://www.capterra.com.br/software/87908/teamsupport)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/87908/170758/teamsupport/vs/insided)
9. **Issuetrak** — 4.6/5 (205 reviews) — Encaminhar os problemas aos membros da equipe em vários departamentos, em todos os dispositivos, de forma fácil e automática. Responder, resolver, relatar. Faça uma avaliação hoje mesmo\!
   - [Ver perfil](https://www.capterra.com.br/software/16499/issuetrak)
   - [Comparar com Customer Communities](https://www.capterra.com.br/compare/16499/170758/issuetrak/vs/insided)
10. **Groove** — 4.5/5 (87 reviews) — O programa ajuda as equipes a dar suporte pessoal em escala.
    - [Ver perfil](https://www.capterra.com.br/software/143005/groove)
    - [Comparar com Customer Communities](https://www.capterra.com.br/compare/143005/170758/groove/vs/insided)
11. **Capacity** — 4.5/5 (14 reviews) — O Capacity é uma plataforma de automação de suporte nativa de IA segura para ajudar o usuário e sua equipe a economizar tempo e trabalhar de maneira mais inteligente.
    - [Ver perfil](https://www.capterra.com.br/software/192480/capacity)
    - [Comparar com Customer Communities](https://www.capterra.com.br/compare/170758/192480/insided/vs/capacity)
12. **elevio** — 4.6/5 (30 reviews) — Ajude seus clientes. O elevio fornece suporte de autoatendimento sob demanda para seus clientes, quando e onde eles precisam.
    - [Ver perfil](https://www.capterra.com.br/software/166667/elevio)
    - [Comparar com Customer Communities](https://www.capterra.com.br/compare/166667/170758/elevio/vs/insided)
13. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Service Cloud: Plataforma para atendimento ao cliente com suporte omnicanal, automação e chatbots. Melhora eficiência e oferece atendimento personalizado em todos os canais.
    - [Ver perfil](https://www.capterra.com.br/software/136189/salesforce)
    - [Comparar com Customer Communities](https://www.capterra.com.br/compare/136189/170758/salesforce/vs/insided)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
    - [Ver perfil](https://www.capterra.com.br/software/178819/engagebay-marketing)
    - [Comparar com Customer Communities](https://www.capterra.com.br/compare/170758/178819/insided/vs/engagebay-marketing)
15. **LiveChat** — 4.6/5 (1723 reviews) — O LiveChat permite que você tenha conversas em tempo real com os clientes enquanto eles estiverem no site.
    - [Ver perfil](https://www.capterra.com.br/software/62194/livechat)
    - [Comparar com Customer Communities](https://www.capterra.com.br/compare/62194/170758/livechat/vs/insided)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.com.br/directory/22/customer-service/software)
- [Software para Comunidades](https://www.capterra.com.br/directory/30800/community/software)
- [Sistemas de Gestão de Conhecimento](https://www.capterra.com.br/directory/30094/knowledge-management/software)
- [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software)
- [Ferramentas de Social Networking](https://www.capterra.com.br/directory/10043/social-networking/software)

## Links

- [Ver em Capterra](https://www.capterra.com.br/alternatives/170758/insided)
- [Ver perfil do produto](https://www.capterra.com.br/software/170758/insided)

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