Call Center Software

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Five9 Call Center Software

Five9 Call Center Software

by Five9

(264 reviews)

Five9 is the all-in-one call center software that uses Practical AI to increase your agents' effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents before they answer the phone. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Learn more about Five9 Call Center Software

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. Learn more about Five9 Call Center Software

NICE inContact Telephony Software

NICE inContact Telephony Software

by NICE inContact

(83 reviews)

NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. Learn more about NICE inContact Telephony Software

Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. Learn more about NICE inContact Telephony Software

Nextiva Call Center

Nextiva Call Center

by Nextiva

(119 reviews)

Nextiva provides cloud-based communication and collaboration solutions designed to simplify the way businesses communicate. Nextiva serves more than 150,000 businesses in the US from its headquarters in Scottsdale, Arizona. See why everyone is switching to Nextiva! | Improve deployment speed | Utilize a flexible staffing structure | Experience dramatic cost savings | Manage your communications from anywhere | Amazing Service | Learn more about Nextiva Call Center

Business telephony solution with auto attendant, line mirroring, call forwarding, queuing, and recording features. Learn more about Nextiva Call Center

Aspect Via

Aspect Via

by Aspect Software

(11 reviews)

Aspect Via customer engagement platform is the only solution that goes beyond the call center to unify the entire enterprise around the customer by eliminating barriers that divide departments and fragment work flows. As a SaaS offering tailor made for the cloud, Aspect Via offers native omni-channel Interaction Management (IM), Workforce Optimization (WFO) and Self-Service capabilities combined with a common UI and shared, real-time and historical reporting. Ideal for 50+ agents. Learn more about Aspect Via

Aspect Via is an all-in-one, cloud customer engagement platform for companies with 50+ contact center agents. Learn more about Aspect Via

Salesforce

Salesforce

by Salesforce Service Cloud

(342 reviews)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Learn more about Salesforce

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Learn more about Salesforce

Genesys PureCloud

Genesys PureCloud

by Genesys

(40 reviews)

The Genesys PureCloud platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Learn more about Genesys PureCloud

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about Genesys PureCloud

TCN

TCN

by TCN

(3 reviews)

TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics required to optimize operations and adhere to industry regulations. Scale up with our true cloud platform. Learn more about TCN

Cloud call center technology; inbound, outbound, omni-channel, IVR, call recording, business and speech analytics. Learn more about TCN

RingCentral Contact Center

RingCentral Contact Center

by RingCentral

(473 reviews)

RingCentral Contact Center integrated with RingCentral Glip team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs. Learn more about RingCentral Contact Center

RingCentral Call Center delivers powerful, multi-channel capabilities that let customers decide how they want to engage with you. Learn more about RingCentral Contact Center

CallCenterNOW

CallCenterNOW

by ChaseData

(107 reviews)

ChaseData's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents. Superior performance, customer service, and user friendly interfaces make ChaseData the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third party applications. Contact us today to request a free demo. Learn more about CallCenterNOW

Feature-rich, flexible, hosted call center software (inbound and outbound) that is very easy to deploy, manage and use everyday. Learn more about CallCenterNOW

InGenius Connector Enterprise

InGenius Connector Enterprise

by InGenius

(1 review)

InGenius easily adapts to unique contact center needs with advanced computer telephony integration (CTI). As a CTI innovator, InGenius connects existing telephone systems into leading CRMs with maximum flexibility, for world-class customer experiences. Backed by reliable expertise and superior customer care, InGenius helps contact centers increase productivity and customer satisfaction with features like screen pop, click-to-dial, automated call logging and enhanced call reports. Learn more about InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that connects existing telephone systems into leading CRMs. Learn more about InGenius Connector Enterprise

Dixa

Dixa

by Dixa

(7 reviews)

Dixa is a cloud-based personal customer service platform for real-time conversations. Built with simplicity and ease-of-use in mind, Dixa allows customer facing teams to deliver instant personal support across phone, email & chat from one screen. Get real-time performance stats for wall displays, intelligent routing across all channels, automations, callback and much more. Take the tour on our website, try for free or schedule a demo to see how Dixa can enhance your agent & customer experience! Learn more about Dixa

Dixa is a cloud-based, multichannel customer service platform that enables you to deliver personal support across voice, email & chat. Learn more about Dixa

Omni-Channel Self-Service

Omni-Channel Self-Service

by Verascape

(0 reviews)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Learn more about Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Learn more about Omni-Channel Self-Service

PhoneBurner

PhoneBurner

by PhoneBurner

(70 reviews)

PhoneBurner is for OUTBOUND CALL CENTERS. Have more LIVE conversations in 15-minutes guaranteed! We're so confident you'll boost outbound sales with our power dialer, you can use our full product for FREE without a credit card. Here's why we're confident: 1) Dial leads 4x faster 2) No awkward pauses after contact answers 3) Drop voicemails/emails in 1-click 4) Automate post call workflows 5) No special equipment needed. Powerful yet easy to use! Learn more about PhoneBurner

Powerful OUTBOUND CALL CENTER platform. Reach 4x more leads w/ NO awkward pause. No set up fees. Free trial (no credit card needed). Learn more about PhoneBurner

ProcedureFlow

ProcedureFlow

by ProcedureFlow

(25 reviews)

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Learn more about ProcedureFlow

When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Learn more about ProcedureFlow

Sales Sling

Sales Sling

by Sales Sling

(11 reviews)

Sales Sling's cloud based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each licence, you get so much more than just a dialer. You also get a lead management system that is fully customizable to suit your sales pipeline, an entire tool box of workforce management tools that work for both in house and remote employees, administrative tools like call tracking and metric reporting. Learn more about Sales Sling

100% cloud-based auto dialer and lead management solution for your outbound, inbound, or blended call center. Learn more about Sales Sling

Call Center Software

Call Center Software

by CallTools

(61 reviews)

Unify your inbound calls and outbound dialing on a single platform. Close the gaps between departments with a combined approach to your companys call center software. Simplify the way you manage your call center. From call logs and call recordings to real time reports and live agent monitoring, cloud-based call center software from CallTools.com covers it all. In-house customer support and development teams keep you informed and the software up to date. Learn more about Call Center Software

Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Learn more about Call Center Software

CallSquad

CallSquad

by CallSquad

(3 reviews)

Outbound call campaign software for onsite and remote teams. We focus on bringing efficiency and fun to outbound calling which drives business growth and improves employee retention. Our clients use CallSquad for purposes such as sales development, lead qualification, opt-in marketing consent, recruitment and event invitations. Learn more about CallSquad

Outbound call campaign software for teams - Quick to adopt and easy to scale Learn more about CallSquad

VanillaSoft

VanillaSoft

by VanillaSoft

(48 reviews)

Increase your outbound calling productivity with VanillaSoft. VanillaSoft is the easy-to-use, cloud-based solution for telemarketing, appointment setting, and insides sales. The VanillaSoft feature set ensures that every minute counts: Progressive Dialing, Next-Best-Lead Routing, On-Board Scripting, Automated E-mailing, Real Time Lead Distribution, Live Dashboard and Call Recording for training. It's perfect for team-based selling, prospecting, appointment setting and telefundraising. Learn more about VanillaSoft

Cloud-based lead management software including auto dialing, call recording, DNC compliance & web lead integration for outbound calling Learn more about VanillaSoft

XenCALL

XenCALL

by XenCALL

(4 reviews)

XenCALL is an all-in-one VoIP predictive dialer that empowers call centers and telemarketers to close more leads and increase sales across the board. XenCALL sets itself apart with advanced inbound queue strategies, a built-in webphone and a powerful CRM. Based in the cloud with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments. Learn more about XenCALL

XenCALL is a call center automation software with predictive dialing, lead distribution and a live floor map of your sales team. Learn more about XenCALL

LiveAgent

LiveAgent

by QualityUnit

(414 reviews)

LiveAgent is customer service software with call center support that fits all kinds of businesses, no matter how small or big they are. Being the 3rd largest smartphone manufacturer of 2015 brings a lot of responsibility, thats why Huawei decided to rely on LiveAgent as their customer support solution. LiveAgent includes 170+ help desk features including live chat, voice and social media. Learn more about LiveAgent

LiveAgent helps businesses thrive in customer service. Create a customer community, increase customer satisfaction and succeed! Learn more about LiveAgent

Zingtree

Zingtree

by Zingtree

(88 reviews)

Zingtree allows you to create, customize, deploy and analyze interactive decision trees, process guides, and agent call scripts that live on your website. With Zingtree, it's incredibly easy to help customers self-solve problems, better navigate websites and products, and intelligently route to the right information for any process (internal or customer-facing). Integrations with Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier, and more are available for free. Learn more about Zingtree

Zingtree makes it easy to build interactive decision trees, call scripts, process guides, diagnostic systems, and more. Learn more about Zingtree

CrazyCall

CrazyCall

by CrazyCall

(27 reviews)

Cloud Telephony for Call Centers & Sales Professionals that's accessible right within your browser, without any installation or complex billing. All it takes is for you to pick a number and start calling prospects! It allows you to organize and manage sales, control the quality of their calls, reduce costs, integrate and automate telesales campaigns. CrazyCall is also an easy to use sales enablement platform that increases cold-call ROI and helps with website conversions. Learn more about CrazyCall

Cloud telephony for Call Center Sales Learn more about CrazyCall

Oracle Contact Center Anywhere

Oracle Contact Center Anywhere

by Promero

(3 reviews)

Promero call center solutions start from only $59/month-agent. Promero sells and hosts top brands. Oracle Contact Center Anywhere, Aspect Zipwire, Enghouse Interactive CCSP and Five9. Workforce management from Aspect WFO and Pipkins Vantage Point. Speech Analytics from CallMiner. Business Process Automation from RiverStar. CRM integrations with Salesforce, Microsoft Dynamics, Oracle Service Cloud, Siebel CRM, ZohoCRM. Uniquely qualified to provide unbiased recommendations. Learn more about Oracle Contact Center Anywhere

#1 Cloud Call Center Software $59/user. Absolutely the best in class top brand cloud call center software for the lowest price. Learn more about Oracle Contact Center Anywhere

Business VoIP Solutions

Business VoIP Solutions

by ClarityTel

(4 reviews)

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs. Learn more about Business VoIP Solutions

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Learn more about Business VoIP Solutions

Castel Call Center

Castel Call Center

by Castel Communications

(2 reviews)

Castel Communications empowers your contact center with LIVE speech analytics technology that drives automated post-call review, agent compliance during a LIVE call, and superior customer engagement. Our comprehensive call center solution suite is built on LIVE listening technology that automates your QA/QM process via keyword spotting. This produces compounding efficiencies that increase agent compliance and contact center revenue. Learn more about Castel Call Center

Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue. Learn more about Castel Call Center

Convoso Predictive Dialer

Convoso Predictive Dialer

by Convoso

(9 reviews)

Perfect for 10+ users. Get a Free Trial of our all-in-one Predictive Dialer software which will generate and convert leads faster using multiple communication channels. Set a sequence of events which will automatically determine when to: 1) call your leads using our predictive dialer 2) send a text message (2-way sms included) 3) drop a ringless voicemail 4) send an automated email. You will see an immediate increase in your contact/conversion rates when compared to your current platform. Learn more about Convoso Predictive Dialer

Generate & convert leads faster with a built-in predictive dialer, texting, drip emails, and ringless voicemail drops in 1 platform. Learn more about Convoso Predictive Dialer

Branch Messenger

Branch Messenger

by Branch Messenger

(506 reviews)

*Voted as a leading Call Center Scheduling platform in Summer 2018* Branch Messenger enables call centers to improve their operation at scale through a web dashboard and an agent self-service mobile app. Call centers use Branch Messenger to broadcast ad hoc open shifts to accommodate high call volume, lower call wait times for customers and scale down when agents are idle with voluntary time off requests, all in real-time. Learn more about Branch Messenger

Self-service mobile app enables call centers to scale labor in real-time to meet call demand. Learn more about Branch Messenger

EducationFolder

EducationFolder

by EducationFolder

(3 reviews)

A cloud based contact center performance management suite that combines QA, training, coaching, knowledge base and employee engagement. In addition, agent level KPIs can be displayed to the agent. The operational suite automates many of the manual tasks within the contact center. It won the 2015 Innovation award from PACE and is a 2016 CIO Review Magazine Top 20 technologies to watch. "The suite is truly innovative and ground breaking, a must have for every contact center" Learn more about EducationFolder

A cloud based contact center performance management suite that combines QA, training, coaching, knowledge base and employee engagement. Learn more about EducationFolder

Bria

Bria

by CounterPath

(41 reviews)

Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Learn more about Bria

Call center agent-ready VoIP softphone client. Interoperate with leading call center solutions or customize with Bria API and SDK. Learn more about Bria

LogMeIn Rescue

LogMeIn Rescue

by LogMeIn

(58 reviews)

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Learn more about LogMeIn Rescue

Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more. Learn more about LogMeIn Rescue

InfoFlo

InfoFlo

by InfoFlo Solutions

(62 reviews)

We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoIP provider on this list who charges per line and not per extension. No hidden costs, no gimmicks. If you are currently paying per extension then you are overpaying. Sure, you could work with a bigger VoIP provider, but bigger doesn¿t mean better. No one can match us head on when it comes to our superior technology or customer-first pricing model. Pay per line Learn more about InfoFlo

We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions. We are the only VoI Learn more about InfoFlo

Agile CRM

Agile CRM

by Agile CRM

(258 reviews)

Agile CRM Call Center Software - Call center CRM software helps your customer support team with powerful tools to close tickets faster, ensure customers are successful using your product. Features with advanced telephony integrations, Outbound calls, Inbound calls, Call routing, Help desk ticketing, Tag-based calling, Help desk groups, Call recording, Call notes, Call scripts, Call reports and many more. Learn more about Agile CRM

Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM

Talkdesk

Talkdesk

by Talkdesk

(62 reviews)

Talkdesk is next-generation cloud-based call center software that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, effective conversations with customers. Learn more about Talkdesk

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. Learn more about Talkdesk

VICIdial

VICIdial

by Vicidial Group

(149 reviews)

Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat. Learn more about VICIdial

Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat. Learn more about VICIdial

Zoho Desk

Zoho Desk

by Zoho Desk

(1449 reviews)

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk

FluentStream

FluentStream

by FluentStream Technologies

(23 reviews)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Learn more about FluentStream

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business, improving reliability. Learn more about FluentStream

SalesExec

SalesExec

by ClickPoint Software

(10 reviews)

Sales teams and call centers close more leads in less time with SalesExec. Setup lead sources and automatically route leads to sales agents using advanced routing to get the best leads to your best salespeople. We prove results by ensuring leads that are not ready to purchase today receive automated email, and direct mail communication. We also allow you to integrate any VoIP phone solution, with no additional add on cost. Our solution is easy to configure and we offer a free trial Learn more about SalesExec

Simplified Lead Management System built to help call centers and sales teams follow up with leads, market to leads, and route leads. Learn more about SalesExec

InTheChat

InTheChat

by InTheChat

(1 review)

ITC's omnichannel platform for digital customer service consolidates digital communication channels into a single platform that allows agents to engage with customers the same way, regardless of channel. ITC's digital desktop allows you to engage with your customers on their channel of choice without restricting them by providing a single online solution to connect with customers via: SMS texting, social media, live chat, messengers, email, and Chatbots. Learn more about InTheChat

ITC is an omnichannel platform for digital customer service, consolidating all channels into a single platform with CRM integration. Learn more about InTheChat

PIMS Dialer

PIMS Dialer

by Pimsware

(21 reviews)

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended auto dialer. Designed to only deliver live calls to your agents. Answer machines, disconnected number, operator intercepts are handled by the dialer without impacting an agent's productivity. Learn more about PIMS Dialer

$125 per user per month unlimited outbound minutes. Enterprise class call center suite hosted predictive outbound, inbound and blended Learn more about PIMS Dialer

Shelf

Shelf

by Shelf

(38 reviews)

Shelf is an award winning knowledge management platform with the best search in the industry enabling call centers save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management & AI expert for best in class search and findability. Unlike other knowledge platforms, Shelf enables agents to search inside of documents and leverages powerful machine learning to automatically recommend content. Contact us for a demo Learn more about Shelf

Shelf is a knowledge management platform with the best search in the industry enabling agents to quickly find what they need Learn more about Shelf

eTollFree Predictive Dialer

eTollFree Predictive Dialer

by eTollFree

(4 reviews)

eTollfree Predictive Dialer with Integrated Web-Phone and Call-Center Solutions. Build a Personalized Communication Solution to Fit Your Needs. Learn more about eTollFree Predictive Dialer

Predictive Dialer With Integrated Web-Phone and Call-Center Solutions. Learn more about eTollFree Predictive Dialer

Ytel

Ytel

by Ytel

(16 reviews)

Cloud contact center platform to manage campaigns, agents and live contacts. Ideal for inbound & outbound multi-channel campaigns with 10+ agents. Autodial, track lists and volume, distribute and monitor calls. Accessible anywhere. Easy set up, customizable & supported by customer service 24/7. Analytics and reports come standard. Powerful CRM integration and API solutions, RVM and SMS including short code, toll-free and local numbers nationwide. HIghest quality connections & outcomes with Ytel. Learn more about Ytel

Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections. Learn more about Ytel

Call Center Applications

Call Center Applications

by Dialing Innovations

(4 reviews)

Dialing Innovations offers Omni Channel Call Center Applications allowing for business automation and social interactions to be mixed. This allows our clients to maximize each and every contact with customers or prospects. Advanced APIs allow for all aspects of the business to integrate into the call center application. Connect web leads or service tickets to experience higher conversions and customer service levels. Learn more about Call Center Applications

A hosted dialing application for inbound, out-bound calls or both. Includes texting, emails, and dashboard reports. Learn more about Call Center Applications

Freshcaller

Freshcaller

by Freshworks

(2 reviews)

Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. It lets your team engage in contextual conversations with your callers. Freshcaller is the ideal call center for startups and small teams. With Freshcaller businesses can choose to record all their phone conversations and allow supervisors to listen and speak to customers real-time. Learn more about Freshcaller

Freshcaller is a cloud-based call center solution that helps you in scaling your business without having to worry about the complexity. Learn more about Freshcaller

uContact

uContact

by Integra CCS

(20 reviews)

uContact is an All in One contact center solution, perfect for companies for 10 agents or more. Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more. With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity. Learn more about uContact

Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Learn more about uContact

VCC Live

VCC Live

by VCC Live

(20 reviews)

VCC Live is a cloud-based contact center software, providing telecommunications services to all types of businesses that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS. Learn more about VCC Live

Cloud based contact center software with management and operator features incorporated as well as data security and analytical reports. Learn more about VCC Live

Parrot Cloud Call Center

Parrot Cloud Call Center

by Electronic Voice Services

(22 reviews)

EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals. Watch our video demo now! Learn more about Parrot Cloud Call Center

Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting. Learn more about Parrot Cloud Call Center

Knowledge Bot

Knowledge Bot

by Unymira USU

(0 reviews)

Knowledge Bot offers an additional customer touch point by enabling customers to get real time, automated answers to their questions from a bot. Many questions about standard issues can be covered by our Knowledge bot round the clock. Knowledge Bot can also be integrated into your social media channels Learn more about Knowledge Bot

Knowledge Bot is the perfect combination to your service agents. Knowledge Bot offers an additional customer touch point. Learn more about Knowledge Bot

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1419 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

PhoneCall

PhoneCall

by PhoneCall

(6 reviews)

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

PhoneCall is a scalable, cloud contact center solution offering contact management, predictive dialing for telemarketing.

Vonage Business

Vonage Business

by Vonage

(111 reviews)

Affordable, Easy and Reliable Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critial features. Learn More

Affordable, Easy and Reliable Phone System - Mobile Integration, Web & Video Conferencing and 40+ business critial features. Learn More

oneclick

oneclick

by Contact Center Managed Services

(0 reviews)

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its app store.

oneclick is a cloud based Contact Center platform, that allows customers to add contact center applications from its app store.

injixo

injixo

by injixo

(0 reviews)

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

Cloud based Workforce management for Call Centres. Premium WFM suite for forecasting, scheduling, intraday management and more.

CloudAgent

CloudAgent

by Ozonetel Systems

(0 reviews)

Cloud based multi-channel contact center solution serving 1000+ customers across 20 verticals.

Cloud based multi-channel contact center solution serving 1000+ customers across 20 verticals.

Aircall

Aircall

by Aircall

(111 reviews)

Aircall helps businesses be more productive on customer support or sales engagement with an easy-to-use and powerful phone system

Aircall helps businesses be more productive on customer support or sales engagement with an easy-to-use and powerful phone system

Upcall

Upcall

by Upcall

(11 reviews)

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

A unique SaaS Calling platform powered with the best US-based outbound call professionals ready to generate and qualify your leads.

PARTH

PARTH

by Aria Telecom Solutions

(7 reviews)

Standalone Unified Communication System - No need of server to run your communication need. Appliance can be used for Call Center.

Standalone Unified Communication System - No need of server to run your communication need. Appliance can be used for Call Center.

OXON

OXON

by OXON Tech

(3 reviews)

A single platform to communicate and track customers throughout their lifecycle and make communication consistent.

A single platform to communicate and track customers throughout their lifecycle and make communication consistent.

CallFire

CallFire

by CallFire

(14 reviews)

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads!

Centcom

Centcom

by Call Center Development Services

(2 reviews)

Web-enabled predictive dialing service the provides agent reporting, campaign statistics and more within minutes of your activation.

Web-enabled predictive dialing service the provides agent reporting, campaign statistics and more within minutes of your activation.

Xperience

Xperience

by Altitude Software

(1 review)

Outstanding contact center functionality on the cloud at the level of the best on-premise solutions.

Outstanding contact center functionality on the cloud at the level of the best on-premise solutions.

Toky

Toky

by Toky

(8 reviews)

Make outbound calls easily at an affordable price and receive calls from your website, social profiles and regular phones in one place.

Make outbound calls easily at an affordable price and receive calls from your website, social profiles and regular phones in one place.

Gladly

Gladly

by Gladly

(0 reviews)

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

CyCC

CyCC

by CyTrack Intelligence Systems

(5 reviews)

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

Route and manage telephone, email, fax, web chat, web call-back, SMS and business processes.

HappyFox

HappyFox

by HappyFox

(59 reviews)

A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.

A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.

Ameyo

Ameyo

by Ameyo

(17 reviews)

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises .

Ameyo Call Center Suite is a comprehensive interaction management solution for Contact Centers and Enterprises .

DialogTech

DialogTech

by DialogTech

(6 reviews)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

iNexus

iNexus

by NexInteractive

(3 reviews)

Cloud Call Center start NOW! 49.99 Monthly Lic. Predictive dialing, Broadcasting, Call Recording, Inbound IVR, SMS, Monitoring,

Cloud Call Center start NOW! 49.99 Monthly Lic. Predictive dialing, Broadcasting, Call Recording, Inbound IVR, SMS, Monitoring,

CloudCall

CloudCall

by CloudCall

(8 reviews)

Advanced, cloud-based computer telephony integration for your CRM system.

Advanced, cloud-based computer telephony integration for your CRM system.

OneSight

OneSight

by Empirix

(0 reviews)

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Proactively manage the performance of critical Web applications & infrastructure from a browser-based console.

Noojee

Noojee

by Noojee Contact Solutions

(0 reviews)

High performance inbound and outbound call centre technology that shapes to your business.

High performance inbound and outbound call centre technology that shapes to your business.

Scorebuddy

Scorebuddy

by Sentient

(25 reviews)

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

A web based quality monitoring solution for call centers to measure performance across channels. Scorebuddy is very user friendly.

CallHub

CallHub

by Gaglers

(25 reviews)

Award-winning SMS, Voice & Call Center tool used by businesses yet simple enough for your cause! Pay as you go, no subscriptions.

Award-winning SMS, Voice & Call Center tool used by businesses yet simple enough for your cause! Pay as you go, no subscriptions.

Megacall

Megacall

by Phoenix Solutions

(7 reviews)

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

Megacall dialer is the best solution for any contact centre to increase productivity and deliver excellent customer experience.

DialMyCalls

DialMyCalls

by OnTimeTelecom

(2 reviews)

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Record and send messages to a list of phone numbers within seconds. Used by schools, churches, and non-profits and many other groups.

Cingo

Cingo

by Cingo

(0 reviews)

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

Omni-channel, mobile-first platform that supports chat, email, voice, and video, and free web and mobile app integration.

CALLN

CALLN

by Telstra

(12 reviews)

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

Cloud based VOIP call recording solution with features such as analytics, compliance, and improved employee performance.

Clicktools

Clicktools

by Clicktools

(11 reviews)

Clicktools is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience.

Clicktools is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience.

LiveVox

LiveVox

by LiveVox

(1 review)

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

The only SIP-based, on-demand, Outbound, Inbound and Automated Call Distributor solution for contact centers.

ConVox

ConVox

by Deepija Telecom

(0 reviews)

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Solution for blended contact centers that can handle voice, chat, mail, sms, and fax communications. Integrated with CRM systems.

Clarity Connect

Clarity Connect

by Perficient

(7 reviews)

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

Clarity Connect is a full-featured contact center native to Skype for Business / Lync.

RingSky

RingSky

by RingSky

(2 reviews)

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

Hosted PBX provider that offers unlimited business calling, voicemail, call forwarding, and more.

EmPulse

EmPulse

by Green Workforce Management Solutions

(0 reviews)

Enables call center workforce forecasting, scheduling, real-time adherence, and vacation planning.

Enables call center workforce forecasting, scheduling, real-time adherence, and vacation planning.

Bright Pattern

Bright Pattern

by Bright Pattern

(57 reviews)

Leading global provider of mutlichannel cloud-based contact center software.

Leading global provider of mutlichannel cloud-based contact center software.

Cloud Contact Center

Cloud Contact Center

by IEC

(40 reviews)

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

Cloud-based Collaboration, Communication, & Customer Contact Center offering robust features & backed by Amazon Web Services (AWS).

QueueMetrics

QueueMetrics

by Loway

(11 reviews)

QueueMetrics is an Asterisk call-centre monitor.

QueueMetrics is an Asterisk call-centre monitor.

Voice Broadcasting

Voice Broadcasting

by Dynamic Interactive

(5 reviews)

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign.

Cloud Call Center

Cloud Call Center

by 3CLogic

(46 reviews)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Fenero

Fenero

by Fenero

(12 reviews)

Free, award-winning cloud based contact center software for sales and customer service organizations worldwide. Register NOW for free!

Free, award-winning cloud based contact center software for sales and customer service organizations worldwide. Register NOW for free!

Cloud Call Center

Cloud Call Center

by Sip2Dial

(5 reviews)

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

A call center solution that allows for workforce optimization, mobile marketing, proactive costumer communications, and more.

Aavaz

Aavaz

by Aavaz

(3 reviews)

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz.

SYNTHESYS

SYNTHESYS

by Noetica

(1 review)

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

The comprehensive package that provides the management of an efficient, successful and effective call centre operation.

Automatic Call Distributor

Automatic Call Distributor

by Kunnect

(0 reviews)

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

Call queuing solution with skills-routing algorithms that ensure appropriate delivery of incoming calls.

PlayVox

PlayVox

by Arcaris

(0 reviews)

Free collaboration platform for managing, motivating, and training people at call centers.

Free collaboration platform for managing, motivating, and training people at call centers.

PlayVox

PlayVox

by PlayVox

(0 reviews)

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

With PlayVox, you can finally get rid of time-consuming spreadsheets, and run your entire QA program in a smart, easy and fast way

XCALLY

XCALLY

by Xenialab

(53 reviews)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.

Connect First

Connect First

by Connect First

(38 reviews)

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

Connect First is an award-winning Cloud-Based Call Center provider committed to 100% customer satisfaction.

IpSCAPE

IpSCAPE

by IpSCAPE

(1 review)

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats.

Intellicon

Intellicon

by Intellicon

(1 review)

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

Intelligent Contact Center Solution for Omni-Channel, Inbound, Outbound and blended call center operations.

VoiceLog

VoiceLog

by BSG

(0 reviews)

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Humach

Humach

by Humach

(0 reviews)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

VoApps

VoApps

by VoApps

(13 reviews)

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

Delivers a voice message directly to consumers voicemail box without calling the phone turning your call center into a profit center.

contactSPACE

contactSPACE

by contactSPACE

(4 reviews)

contactSPACE provides Cloud Contact Centre technology that helps improve customer conversations, increase productivity and visibility

contactSPACE provides Cloud Contact Centre technology that helps improve customer conversations, increase productivity and visibility

Dialfire

Dialfire

by cloud IT Services

(3 reviews)

Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee

Easy-to-use, full-featured Outbound Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee

Callmaker

Callmaker

by Callmaker

(2 reviews)

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed!

Call Center Dialer

Call Center Dialer

by iTecs Communications

(1 review)

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Handling high call volumes in offices & call centers made easy Live Monitoring · Inbound Dialing · Outbound Dialing

Aceyus

Aceyus

by Aceyus

(0 reviews)

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

Integrated solutions that are flexible, scalable and user friendly for contact center reporting and analytics.

ContactWorld

ContactWorld

by NewVoiceMedia

(55 reviews)

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

FocalScope

FocalScope

by FocalScope

(19 reviews)

Web-based live chat and help desk software with personal and group email management and email threading.

Web-based live chat and help desk software with personal and group email management and email threading.

Know Max

Know Max

by KocharTech

(0 reviews)

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

Integrated visual guides to assist customers with buying, set-up, & troubleshooting devices, across self-care & agent-based channels

ContactNow

ContactNow

by 8X8

(126 reviews)

ContactNow is a rich, self-service cloud contact center that provides a flexible, affordable & efficient way to engage with customers.

ContactNow is a rich, self-service cloud contact center that provides a flexible, affordable & efficient way to engage with customers.

PrimoDialler

PrimoDialler

by Primo Dialler

(44 reviews)

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Award Winning British team: All-in-one Cloud Contact Centre Premium VOIP Dialler Platform

Call Commando

Call Commando

by Gravitational Marketing

(0 reviews)

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Double your dials, set more appointments & get more sales. Improve the quantity and quality of connections today.

Quvu

Quvu

by Pebbletree

(0 reviews)

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance.

Ottspott

Ottspott

by Apidaze

(0 reviews)

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Ottspott is an app for your Slack channel that acts as a phone extension or call center agent interface.

Cloud Call Center Solution

Cloud Call Center Solution

by UniVoIP

(15 reviews)

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Fortified with enterprise-class, resilient architecture to enhance call agent productivity and provide excellent customer service.

Nectar Desk

Nectar Desk

by Nectar Desk

(2 reviews)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

Contaque

Contaque

by Contaque

(1 review)

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

Blended contact center solution with IVR, ACD, and predictive dialing capabilities.

NetKeeper

NetKeeper

by Multima

(0 reviews)

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Automate day-to-day tasks for sales, customer service, marketing, help desk and call centers.

Call Center

Call Center

by Evolve IP

(5 reviews)

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

Evolve IPs cloud-compliant contact center provides businesses of any size with access to broad range of enterprise-grade features.

Harmony

Harmony

by Knoahsoft

(0 reviews)

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

VoIP-enabled solution with calls and other communication reviews, reporting dashboard and services-oriented framework.

ICTBroadcast

ICTBroadcast

by ICT Innovations

(3 reviews)

A unified autodialer software solution supporting Voice, Fax , SMS and Email technologies

A unified autodialer software solution supporting Voice, Fax , SMS and Email technologies

rostrvm

rostrvm

by Rostrvm Solutions

(0 reviews)

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

CTI-enabled call centre applications to enhance traditional telephone systems and to capitalise on the power of Internet Telephony.

Abacus Cloud

Abacus Cloud

by Abacus Group

(1 review)

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.

Ameyo Emerge

Ameyo Emerge

by Ameyo Emerge

(0 reviews)

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Enhance your Customer Experience with Voice, Mobile, Chat, Social, Email, and SMS

Vodia PBX

Vodia PBX

by Vodia Networks

(13 reviews)

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Trusted IP-PBX for VARs, MSPs & SMBs (previously pbxnsip, SnomOne). Get your 30-day free-trial. No deposit or credit card required.

Telemation

Telemation

by Database Systems

(0 reviews)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

Virtual Observer

Virtual Observer

by Coordinated Systems

(0 reviews)

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions..

ePowerCenter

ePowerCenter

by Astute Solutions

(0 reviews)

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Boost your agents ability to anticipate consumer needs while increasing productivity and reducing training time with a smart CRM.

Greenlight CRM

Greenlight CRM

by Greenlight Innovation

(14 reviews)

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Greenlight CRM solves all your call centre technology requirements in one, easy to use hosted solution with flexible monthly licensing.

Eureka

Eureka

by CallMiner

(3 reviews)

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Speech analytics and pervasive call center performance management solution for large and small contact centers.

Easycall Cloud

Easycall Cloud

by WatsON

(1 review)

Call center solution with features such as campaign management, predictive dialer, and appointment scheduling.

Call center solution with features such as campaign management, predictive dialer, and appointment scheduling.

Newbridge Telecom Solutions

Newbridge Telecom Solutions

by Newbridge Telecom Solutions

(0 reviews)

Contact solutions for inbound, outbound and blended service centers.

Contact solutions for inbound, outbound and blended service centers.

Conversational IVR

Conversational IVR

by True Image Interactive

(0 reviews)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

AuguTech

AuguTech

by AuguTech

(5 reviews)

Increase sales up to 400% with our predictive dialer solution. Augutech is an an award winning Outbound Call Center Platform.

Increase sales up to 400% with our predictive dialer solution. Augutech is an an award winning Outbound Call Center Platform.

Ameyo Engage

Ameyo Engage

by Ameyo Engage

(0 reviews)

Grow your business by gaining customer loyalty with a world class customer contact center software

Grow your business by gaining customer loyalty with a world class customer contact center software

Click2Coach

Click2Coach

by Envision Telephony

(2 reviews)

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.

Hyperion

Hyperion

by Reksoft

(1 review)

Contact center creation platform that supports calls received from a variety of communication channels.

Contact center creation platform that supports calls received from a variety of communication channels.

AireContact

AireContact

by AireSpring

(1 review)

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

Omni-Channel Cloud Contact Center solution that opens up all forms of communication through phone, chat, email and social media.

TASKE Contact

TASKE Contact

by TASKE Technology

(0 reviews)

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

A flexible contact center management solution with real-time ACD monitoring and historical reporting capabilities.

Virtual Call Center Solution

Virtual Call Center Solution

by SolusOne

(0 reviews)

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

An award winning call center software. Increase your sales, ask for the demo & feel the difference.

Contact Canvas

Contact Canvas

by AMC Technology

(0 reviews)

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

Pre-built and certified software product suite that integrates CRM applications with CTI communication platforms.

INTOUCH

INTOUCH

by Topdown Systems

(16 reviews)

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.

PBXMate

PBXMate

by SoliCall

(1 review)

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Noise firewall. Improve CX, protect private data, increase the accuracy of transcription and improve productivity.

Infinity

Infinity

by 1Call

(0 reviews)

Hospital Call Center Software.

Hospital Call Center Software.

Eclipse CMS

Eclipse CMS

by Data Track Technology

(0 reviews)

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Call logging solution for tracking incoming and outgoing calls and generating reports that allow to connect call volume with revenue.

Ansapoint

Ansapoint

by Westbay Engineers

(0 reviews)

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

A forecasting tool that helps call centers predict how many agents they need in order to handle their call volume.

CenterMaster

CenterMaster

by AcuCall

(0 reviews)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

neXorce

neXorce

by Spectrum Corporation

(2 reviews)

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.

InVision Enterprise WFM

InVision Enterprise WFM

by InVision Software

(1 review)

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Web-based solution with forecasting, scheduling, adherence montoring, and analysis and reporting features.

Nixxis Contact Suite

Nixxis Contact Suite

by Nixxis

(1 review)

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Manage all channels (voice, mail, chat, sms, fax or social media). Predictive dialer, IVR, recorder, blending & reporting.

Winleads

Winleads

by USAutodialer

(0 reviews)

Make thousands of calls every day and prescreen potential clients for you automatically.

Make thousands of calls every day and prescreen potential clients for you automatically.

OnviCord

OnviCord

by OnviSource

(0 reviews)

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.

VESTA

VESTA

by Airbus DS Communications

(0 reviews)

Call processing solution that provides queue management, texting, mapping, data management and analytics.

Call processing solution that provides queue management, texting, mapping, data management and analytics.

TrackMyLeads

TrackMyLeads

by TrackMyLeads

(0 reviews)

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

Call tracking & intake management system with optimized lead forms, appointment scheduling, lead tracking, and conversion analytics.

ADVANTAGE DIALER

ADVANTAGE DIALER

by Advantage Dialer

(0 reviews)

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

ADVANTAGE DIALER provides all the features needed to successfully run any campaign.

Hydra

Hydra

by Dialoga

(0 reviews)

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.

RingCentral Contact Centre

RingCentral Contact Centre

by RingCentral UK

(473 reviews)

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

RingCentral Contact Centre delivers omnichannel capabilities that let customers decide how they want to engage with you.

Calabrio One Suite

Calabrio One Suite

by Calabrio

(49 reviews)

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Calabrio ONE is an integreated workforce optimization solution for a comprehensive customer engagement strategy.

Exelysis Contact Center

Exelysis Contact Center

by Exelysis

(5 reviews)

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Exelysis Contact Center is a communications software which comes to enhance and handle the operations of an Enterprise PBX.

Anywhere365 for Skype Business

Anywhere365 for Skype Business

by Workstreampeople

(4 reviews)

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

It's not just a Contact Center for Lync and Skype for Business, it's a flexible, real time Dialogue Management Platform.

Contivio Contact Center

Contivio Contact Center

by Contivio

(4 reviews)

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

Contivio.com's Contact Center enables users to extend CRM capabilities while maximizing their multi-channel communication needs.

SmartAction Speech IVR System

SmartAction Speech IVR System

by SmartAction

(4 reviews)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

CXM Recording and Quality Monitoring

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Workforce optimization tools for the contact center. Call recording, quality monitoring, and workforce management.

Softdial Contact Center

Softdial Contact Center

by Sytel

(0 reviews)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

Mekashron Call Center

Mekashron Call Center

by Mekashron

(0 reviews)

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Professional call center package with everything you need to manage your business and clients and take your business to the next level.

Jet Call Tracker

Jet Call Tracker

by Jet Interactive

(0 reviews)

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

An online call analytics tool that proves which marketing channels drive phone calls allowing marketers to spend confidently

First Contact SaaS

First Contact SaaS

by First Contact SAAS

(0 reviews)

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Quick and cheap to deploy, and easy to use. Lets firms process 100% more calls while improving conversions and customer satisfaction.

Pamela

Pamela

by PamConsult

(0 reviews)

Free, reliable and easy to use Skype audio and video recording software.

Free, reliable and easy to use Skype audio and video recording software.

Inova Desktop Presenter

Inova Desktop Presenter

by Inova Solutions

(0 reviews)

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

Delivering call center metrics, statistics and messages directly to agents' desktops through tables, charts and virtual wallboards.

storm

storm

by Content Guru

(0 reviews)

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Allows web, SMS, IM, email, web, voice, social media and other channels to interoperate for content centers.

Call Center Designer

Call Center Designer

by Portage Communications

(0 reviews)

Very affordable workforce management software designed for small and medium sized call centers.

Very affordable workforce management software designed for small and medium sized call centers.

Sharpen

Sharpen

by Sharpen

(43 reviews)

Sharpen is a cloud native omni-channel contact center solution.

Sharpen is a cloud native omni-channel contact center solution.

Autom8 Enterprise

Autom8 Enterprise

by Autom8 Group UK

(23 reviews)

Award Winning solution developed with the vision of growing your business.

Award Winning solution developed with the vision of growing your business.

Sideline

Sideline

by Sideline

(21 reviews)

Sideline is the work number for your smartphone. It uses your existing carrier network so that 2nd number works wherever you do.

Sideline is the work number for your smartphone. It uses your existing carrier network so that 2nd number works wherever you do.

SpitFire

SpitFire

by OPC Marketing

(19 reviews)

SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Predictive, Fixed rate, Preview, Quick Connect dialing.

SpitFire Enterprise Call Center Software: Easy to Install, Operate & Upgrade. Predictive, Fixed rate, Preview, Quick Connect dialing.

Snapforce Call Center Software

Snapforce Call Center Software

by SnapForce Technologies

(13 reviews)

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

Snapforce Call Center Software delivers an out of the box Cloud PBX Phone System & Call Center Suite of features.

Dialer360

Dialer360

by Dialer360

(6 reviews)

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.

Noble Solution Suite

Noble Solution Suite

by Noble Systems

(6 reviews)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

bxp software

bxp software

by bxp software

(5 reviews)

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools.

PICS

PICS

by Inspired Change Solutions

(4 reviews)

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

Automate your general business, procurement and sales processes. Workflow, case management, surveys, SMS, email, IPBX, lead management.

VHT Callback

VHT Callback

by VHT

(3 reviews)

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

Calculate & quote callers' expected wait time. Give callers the option to receive or schedule a callback (for centers with 10+ agents).

CallBlitzer

CallBlitzer

by CallBlitzer

(3 reviews)

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Our industry-leading dialer & voice broadcasting capabilities will allow you to place more calls and connect with more potential voters

Ricochet

Ricochet

by Speed To Contact

(2 reviews)

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

Ricochet is the All-in-One Dialer, CRM and Marketing Automation Platform. Call leads in under 1 second and maximize conversion rates.

Telax Contact Center

Telax Contact Center

by Telax

(2 reviews)

Reach out today to learn more. Call 888.808.3529!

Reach out today to learn more. Call 888.808.3529!

SpiceCSM

SpiceCSM

by SpiceCSM

(1 review)

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks.

Solgari Cloud Communications

Solgari Cloud Communications

by Solgari

(1 review)

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Solgari provides all business communication services through an integrated cloud software platform on a per user per month SaaS model.

Profile Watchdog

Profile Watchdog

by OpsTel Services

(1 review)

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

An automated agent profile management solution takes the guess work out of this process and reduces your cycle times for agent profiles

InterDialog UCCS

InterDialog UCCS

by Teckinfo Solutions

(1 review)

A Highly scalable and robust contact center solution.

A Highly scalable and robust contact center solution.

OneContact CC

OneContact CC

by Collab

(1 review)

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,

Metaphor Contact Center

Metaphor Contact Center

by USAN

(1 review)

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.

HODUCC

HODUCC

by Hodusoft

(1 review)

Call center solution with call monitoring, reporting, agent mapping, and more.

Call center solution with call monitoring, reporting, agent mapping, and more.

Pulsar

Pulsar

by Pulsar

(1 review)

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Button for the website A new communication standard, which gives two times more calls and messages to the chat

Callcruncher Access Anywhere

Callcruncher Access Anywhere

by Callcruncher

(0 reviews)

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Multiplatform Call Center Suite

Multiplatform Call Center Suite

by Telecorp

(0 reviews)

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Identify long-term telephone activity trends, monitor calls, and view real-time displays of call center activity.

Fluency

Fluency

by Homisco

(0 reviews)

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

Comprehensive call center software providing telephony and web-based communication for sales and service environments.

TeamMax Outbound

TeamMax Outbound

by Acarda

(0 reviews)

An outbound telemarketing call center. Check out our free trial.

An outbound telemarketing call center. Check out our free trial.

Virtual Receptionist PBX

Virtual Receptionist PBX

by VoiceShot

(0 reviews)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

NexxPhase

NexxPhase

by Nexxphase

(0 reviews)

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Multichannel cloud-based virtual contact center solution with ACD, IVR functionality suited for at home agent model of employment.

Suite Answer Center

Suite Answer Center

by CTI Software

(0 reviews)

Call center solution with detailed management reports, call patching, customized text messaging.

Call center solution with detailed management reports, call patching, customized text messaging.

Tentacle

Tentacle

by Netpro Technologies

(0 reviews)

Contact life cycle management tool for central and distributed call centers.

Contact life cycle management tool for central and distributed call centers.

S2L by Phone

S2L by Phone

by S2L International

(0 reviews)

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

Lead Response S2L is a platform that facilitates swift seller/prospect connection and significantly increases conversion rates.

AheevaCCS

AheevaCCS

by Aheeva

(0 reviews)

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

Solution for your inbound and outbound calls with reporting and quality monitoring functionality.

KSS Call Manager

KSS Call Manager

by Kelmar Software Solutions

(0 reviews)

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Call center application designed to monitor call activity, manage results, measure performance, and generate reports.

Phone Call Manager

Phone Call Manager

by Get On Fast

(0 reviews)

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

Virtual switchboard software with customised greetings, call queuing and distribution, and line identification features.

The Reporting Engine

The Reporting Engine

by eMetrix Systems

(0 reviews)

Database driven application for online call center reporting.

Database driven application for online call center reporting.

SPLICE Dialog Suite

SPLICE Dialog Suite

by SPLICE Software

(0 reviews)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Actively engage with your existing customers with personalized messaging software to achieve your business results!

MicrobaseCTI

MicrobaseCTI

by Microbase

(0 reviews)

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Call center software based on Asterisk PBX. Predictive dialing, IVR, call queuing, call recording, real-time monitoring.

Parlance Operator Assistant

Parlance Operator Assistant

by Parlance

(0 reviews)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

LANtelligence

LANtelligence

by LANtelligence

(0 reviews)

Fully functional call center software offering telephony and cloud based services.

Fully functional call center software offering telephony and cloud based services.

F2F Video Customer Care Management Solution

F2F Video Customer Care Management Solution

by Rank Consultancy

(0 reviews)

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Transform traditional Audio based call Centers Make it easy for customers to request service in the way they prefer

Cloudphony

Cloudphony

by SandeshLIVE

(0 reviews)

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Cloud based telephony solution with features such as call recording, CRM integration, and SMS notifications.

Tentacle

Tentacle

by Sunoray Solutions

(0 reviews)

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Cloud based software and mobile app solutions for SMBs that they can implement and manage real-time.

Telexio

Telexio

by Telexio

(0 reviews)

Get local and toll free phone numbers for call tracking and call recording.

Get local and toll free phone numbers for call tracking and call recording.

ReplyOne

ReplyOne

by Sematell

(0 reviews)

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

Leading software intelligence for written high volume customer communication with perfect precision across all channels.

OfficeSuite Call Center Services

OfficeSuite Call Center Services

by Broadview Networks

(0 reviews)

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

OfficeSuite Call Center Services deliver the call center features of PBX and standalone ACD systems without the extra expense.

LinkScope QE

LinkScope QE

by Primas Group

(0 reviews)

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

Contact center enhancement solution for optimum customer experience with post-call surveys, media integrations, reports, and more.

ACD panel

ACD panel

by TeleBroad

(0 reviews)

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Telebroad's ACD Panel is a powerful set of tools to control, manage and analyze the call traffic and flow in your call center.

Kore

Kore

by Kore

(0 reviews)

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Kore is an enterprise software provider of an all-in-one chatbot platform (as-a-service) and secure messaging platform.

Brekeke CCS

Brekeke CCS

by Brekeke Software

(0 reviews)

A collection of software for building a hosted call center/contact center system.

A collection of software for building a hosted call center/contact center system.

Dialermax.com

Dialermax.com

by Dialermax.com

(0 reviews)

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Dialermax dials from all phones, computers and offers call recording, a lead management CRM, and more.

Evolve

Evolve

by Oak Systems International

(0 reviews)

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

Genesys PureCloud

Genesys PureCloud

by Genesys

(40 reviews)

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

Inbound Call Center

Inbound Call Center

by PanTerra Networks

(26 reviews)

Call center solution offering Real-Time Business Analytics Built-In, Advanced Queuing, Supervisory Modes and much more.

Call center solution offering Real-Time Business Analytics Built-In, Advanced Queuing, Supervisory Modes and much more.

AloTech

AloTech

by AloTech

(20 reviews)

Worlds 1st Google Powered Cloud Call Center

Worlds 1st Google Powered Cloud Call Center

All-in-One Cloud Call Center

All-in-One Cloud Call Center

by Vocalcom

(19 reviews)

Vocalcom is a leading global provider of cloud contact center software for sales, support and marketing. Pay as you go & scale easily.

Vocalcom is a leading global provider of cloud contact center software for sales, support and marketing. Pay as you go & scale easily.

Avaya Aura Platform

Avaya Aura Platform

by Avaya

(17 reviews)

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.

Wix Answers

Wix Answers

by Wix

(14 reviews)

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.

CallShaper

CallShaper

by CallShaper

(12 reviews)

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

An optimized contact center solution. Includes lead management predictive dialer, intuitive interface, and much more!

Car Wars

Car Wars

by Call Box

(6 reviews)

Call tracking and analytics solution that helps sales and service teams identify missed opportunities and improve phone skills.

Call tracking and analytics solution that helps sales and service teams identify missed opportunities and improve phone skills.

Hosted Predictive Dialer

Hosted Predictive Dialer

by HostedTel

(5 reviews)

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Predictive and Auto Dialers - world class call center technology. With over 800 call centers and businesses using our solutions.

Easymeeting

Easymeeting

by Easymeeting

(5 reviews)

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

Integrated with Global Directory video conferencing app that offers chat, personal numbers, LiME call forwarding service, and more.

Hosted Predictive Dialer

Hosted Predictive Dialer

by CloudSpace Technologies

(5 reviews)

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

CCH's hosted predictive dialer is packaged with features such as message automation, intelligent call routing, campaign management etc.

UJET

UJET

by UJET

(5 reviews)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

Newfies-Dialer

Newfies-Dialer

by Star2Billing

(4 reviews)

An SMS and Voice Broadcasting auto-dialer solution for flexible outbound IVR and Press-1 to transfer lead generation.

An SMS and Voice Broadcasting auto-dialer solution for flexible outbound IVR and Press-1 to transfer lead generation.

MiContact Center

MiContact Center

by Mitel Networks

(4 reviews)

Enterprise-grade, multichannel, and cloud-ready solution designed to power customer-centric organizations.

Enterprise-grade, multichannel, and cloud-ready solution designed to power customer-centric organizations.

Auto Dialer

Auto Dialer

by Voicent Communications

(3 reviews)

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

A phone messaging solution for reaching thousands of people with personalized messages and response options you choose.

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

by inConcert

(3 reviews)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

ZaiLab

ZaiLab

by Zailab

(3 reviews)

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

With our usage-based pricing model, were making it possible for even the smallest operations to access the most sophisticated software

Genesis Dialer

Genesis Dialer

by Genesis Communications

(2 reviews)

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Hosted call center solutions. predictive, power, preview, inbound and blended modes.

Restaurant Call Center

Restaurant Call Center

by ccdex technologies

(2 reviews)

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

Restaurant Call Center for Oracle-Micros, NCR-Aloha, and PAR-Pixelpoint.

C-Zentrix Contact Center

C-Zentrix Contact Center

by C-ZENTRIX

(2 reviews)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

ClientCallPlus

ClientCallPlus

by BRISA

(2 reviews)

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

Receive more revenue, generate more business, save time, money and resources with BRISA's ClientCallPlus automated solution.

TouchPoint Agent for Microsoft Office 365

TouchPoint Agent for Microsoft Office 365

by Enghouse Interactive

(2 reviews)

TouchPoint Agent is the only pro desktop call center client app for Office 365 that doesn't need additional hardware or infrastructure

TouchPoint Agent is the only pro desktop call center client app for Office 365 that doesn't need additional hardware or infrastructure

ISC WFM

ISC WFM

by ISC Consultants

(1 review)

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Proprietary adaptive forecasting, multi-media-ready, and real time management features. Available in ASP or installed.

Call SWEET! Worx

Call SWEET! Worx

by DATEL Software Solutions

(1 review)

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

See every agent's phone activity without leaving their desks, increasing overall visibility while saving supervisors time and energy!

Monet WFO

Monet WFO

by Monet Software

(1 review)

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.

Zent.io

Zent.io

by Zent.io

(1 review)

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

A cloud based omni-channel call center solution aimed at increasing productivity and designed for outsourcers & Customer Service Teams

Omni-Channel Contact Centre

Omni-Channel Contact Centre

by IFS | mplsystems

(1 review)

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

Providers of Omni-channel Contact Centre, Customer Service CRM and Field Service Management technology

CallScripter Synergy

CallScripter Synergy

by CallScripter

(1 review)

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

A tool that offers the necessary features to Call Centers in order to help them meet their exact business requirements.

SalesDialers.com

SalesDialers.com

by SalesDialers.com

(1 review)

Sales engine technology capable of dialing 400 calls per hour.

Sales engine technology capable of dialing 400 calls per hour.

Noda Contact Center

Noda Contact Center

by Noda Interaction Platforms

(1 review)

All-IN-ONE. Inbound ACD, Outbound, IVR, QM, Reporting, Agent Scripting, Recording, Soft Phone, Omni-Channel, WFM. On-premice\ cloud.

All-IN-ONE. Inbound ACD, Outbound, IVR, QM, Reporting, Agent Scripting, Recording, Soft Phone, Omni-Channel, WFM. On-premice\ cloud.

Smiddle

Smiddle

by Smiddle

(1 review)

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

Smiddle is a software developer for Cisco Contact Centers. Our products will provide you extended services to Cisco software.

Toll-Free Least Cost Routing

Toll-Free Least Cost Routing

by thinQ

(1 review)

A cloud-based Toll-Free Least Cost Routing (LCR) platform for reduced inbound voice rates, disaster recovery, route blocking and more.

A cloud-based Toll-Free Least Cost Routing (LCR) platform for reduced inbound voice rates, disaster recovery, route blocking and more.

Parakeet

Parakeet

by Parakeet Communications

(1 review)

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

Cloud phone system for customer service, success, and sales teams that requires no hardware and integrates with your favorite apps

CallTaker

CallTaker

by Synagen Systems

(1 review)

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

An online business management tool for logging calls, tracking tasks and jobs, assigning work and workflow management.

Vozy

Vozy

by Vozy

(1 review)

Platform that allows your business to make and receive calls from anywhere in order to accelerate sales and the customer experience.

Platform that allows your business to make and receive calls from anywhere in order to accelerate sales and the customer experience.

TelTel.lv

TelTel.lv

by AdForte

(1 review)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Fixed communications operator specializing in elaboration of call centers and individual telecommunication services(CRM, API, etc.)

Talkie

Talkie

by Talkie

(1 review)

Free service to communicate with your customers that visit your website.

Free service to communicate with your customers that visit your website.

Jacada Workspace Agent Desktop

Jacada Workspace Agent Desktop

by Jacada

(0 reviews)

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

Provides the CSR a Unified agent desktop to achieve critical objectives for contact center operations.

XtR Desktop

XtR Desktop

by Intelligent Recording

(0 reviews)

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

Professional digital call recording that fits any budget with the same features as larger systems with more flexibility.

DC Contact Center

DC Contact Center

by DialConnection

(0 reviews)

Advanced and innovative solutions for inbound/outbound call management.

Advanced and innovative solutions for inbound/outbound call management.

DialResults C3

DialResults C3

by DialResults

(0 reviews)

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Powerful, affordable solution for managing a growing contact center, enhancing customers' experience and improving agent productivity.

Engage WFO

Engage WFO

by TelStrat

(0 reviews)

Provides everything necessary to effectively measure and analyze agent performance over time.

Provides everything necessary to effectively measure and analyze agent performance over time.

Q-Suite

Q-Suite

by Indosoft

(0 reviews)

Scalable call center software with web based agent screens, skills based routing and queue prioritization, and call recovery features.

Scalable call center software with web based agent screens, skills based routing and queue prioritization, and call recovery features.

Voice2Phone Outbound Calling

Voice2Phone Outbound Calling

by Voice2phone Software

(0 reviews)

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Auto-dialing software for broadcasting voice messages by phone. Provides personalized messages, redialing, and call recording features.

Phone Manager

Phone Manager

by Xarios

(0 reviews)

A computer telephony integration solution that links with your CRM system and provides status visibility and call control.

A computer telephony integration solution that links with your CRM system and provides status visibility and call control.

Samespace

Samespace

by Novanet

(0 reviews)

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Samespace is a communication platform for customer-facing teams like sales, support & contact centers.

Call-Pro

Call-Pro

by Call-Pro

(0 reviews)

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Virtual call center with features such as CRM, VOIP, invoicing, and databases.

Contact Centre - Cloud Dialler

Contact Centre - Cloud Dialler

by Blue Telecoms

(0 reviews)

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.

Flexydial

Flexydial

by Buzzworks Business Services

(0 reviews)

Automated dialer with call recording functionality for contact centers.

Automated dialer with call recording functionality for contact centers.

Imagicle

Imagicle

by Imagicle

(0 reviews)

The right solution for monitoring and analysing telephone traffic for Cisco.

The right solution for monitoring and analysing telephone traffic for Cisco.

Supervisor Assist

Supervisor Assist

by CafeX

(0 reviews)

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.

Steam

Steam

by Codelogic

(0 reviews)

Call center solution to simplify all your communications with consumers and prospects.

Call center solution to simplify all your communications with consumers and prospects.

PRO-T-S

PRO-T-S

by Marketing Systems Group

(0 reviews)

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, CATI.

Kookoo CloudAgent

Kookoo CloudAgent

by Ozonetel Communications

(0 reviews)

Cloud call center solution including live chat, call management, IVR, real time insight and more.

Cloud call center solution including live chat, call management, IVR, real time insight and more.

NobelBiz Cloud Contact Center

NobelBiz Cloud Contact Center

by nobelbiz

(0 reviews)

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

Intelligence-Driven Cloud Contact Center which also aggregates both customer and enterprise data for the telling business insights

JustGoCloud

JustGoCloud

by GoAutoDial

(0 reviews)

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

A full-service call center solution with a real-time dashboard, reporting & analytics, with manual, progressive and predictive dialing.

telerion

telerion

by telerion.com

(0 reviews)

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

telerion: Multichannel voice, video, service automation and Ai for customer engagement.

Next Best Activity

Next Best Activity

by Next Best Activity

(0 reviews)

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

Uses a real-time diagnostic engine to inform call center sales representatives about which offers to make for which customer.

NuVoxx Cloud Contact Centre

NuVoxx Cloud Contact Centre

by NuVoxx

(0 reviews)

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.

VortalSoft VCC

VortalSoft VCC

by Vortalsoft

(0 reviews)

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Hosted call center solution that allows you to interact with customers using intelligent call routing and blending functionality.

Intelligent Call Routing

Intelligent Call Routing

by XO Communications

(0 reviews)

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

Network-based ICR system that helps route calls to specific locations based on data supplied by network or callers.

dashlet.net

dashlet.net

by Dashlet.net

(0 reviews)

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

A set of powerful real-time dashboards and real-time notifications for Asterisk call center management.

CC-ONE

CC-ONE

by BroadSoft

(0 reviews)

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Contact center solutions with 360 customer journey analytics, predictive analytics-based routing, and performance analytics.

Nexidia Analytics

Nexidia Analytics

by Nexidia

(0 reviews)

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

Phonetic speech analytics, performance management, drag and drop interface, root cause analysis for multichannel contact centers.

BSI Contact Center

BSI Contact Center

by BSI Business Systems Integration AG

(0 reviews)

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

With BSI Contact Center, the multichannel software, you can turn any call center into a true customer contact center.

Syteg SSP

Syteg SSP

by Syteg

(0 reviews)

A call center software which can be easily activated and without any hidden fees.

A call center software which can be easily activated and without any hidden fees.

babelforce

babelforce

by babelforce

(0 reviews)

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

babelforce is no-code automation platform allowing non-developers to self-manage any kind of integrated communications process

StataPile

StataPile

by StataPile

(0 reviews)

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

StataPile is an artificial intelligence platform designed to improve your sales and service by analyzing every customer interaction.

CallWise

CallWise

by CallWise

(0 reviews)

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

CallWise triggers a phone call between your sales reps and prospects, while they're showing interest, are likely available.

Coztel

Coztel

by Coztel

(0 reviews)

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

A cloud based contact center software company offering outbound dialers, ACD, IVR and hosted pbx service.

Kloudtalk

Kloudtalk

by Kloudtalk

(0 reviews)

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Let customers make free calls from your website, mobile apps and CRMs, all in single platform

Contact Center Solution

Contact Center Solution

by ITECHDOMAIN.COM

(0 reviews)

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

A Dubai-based call center solution with features for queue management, call distributor, IVR, call accounting, and more.

Cloud Contact Pro

Cloud Contact Pro

by West Unified Communications

(0 reviews)

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Turbo charge your customer operations - inbound or outbound, sales or customer care, voice or multichannel.

Fidelity Telemarketing

Fidelity Telemarketing

by Jusan

(0 reviews)

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

Telemarketing solution that offers a variety of dialers as well as campaign tracking and metrics reporting.

vInteract

vInteract

by Voxai Solutions

(0 reviews)

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

Private cloud contact center solution that includes advanced self service, analytics, and workforce management.

PrimeVoiX

PrimeVoiX

by PrimeVoiX

(0 reviews)

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Cloud based contact center solution that includes inbound calling, dialer, call recording, supervisor dashboard, reports and more.

Balto

Balto

by Balto Software

(0 reviews)

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Understand phone conversations and instantly alerts reps with the best things to say at high-impact points in the call.

Cloud IP PBX

Cloud IP PBX

by First Communications

(0 reviews)

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

First Communications offers a fully managed and simplified alternative to a traditional PBX with our Hosted IP PBX solutions.

Facelet

Facelet

by Georgesoft

(0 reviews)

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

iPad app managed by web-based admin panel that helps businesses communicate with their customers.

Contact Center Solution

Contact Center Solution

by VoIPTechSolutions

(0 reviews)

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact center software solution that allows you to use VoIP to handle all calls that come in.

Contact Cubed Speech Analytics

Contact Cubed Speech Analytics

by Contact Cubed

(0 reviews)

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish

ZIWO

ZIWO

by ASWAT Telecom & Media

(0 reviews)

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

Cloud contact center software with 200+ API and web services for easy integration with any CRM.

OMQ plug-in

OMQ plug-in

by OMQ

(0 reviews)

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Not every question can or has to be directly answered on the website. With OMQ plug-in your service employees receive a tool.

Qfiniti

Qfiniti

by OpenText CEM

(0 reviews)

Call center and workforce optimization software

Call center and workforce optimization software

i800

i800

by i800

(0 reviews)

Integrates telephony, chat and file share and allows customers to contact you via any of these channels for product queries.

Integrates telephony, chat and file share and allows customers to contact you via any of these channels for product queries.

Arbeit Click

Arbeit Click

by Arbeit Software

(0 reviews)

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Arbeit Click is a TCPA compliance solution click to call and a manual dial software.

Help Desk Software

Help Desk Software

by Desk Manager

(0 reviews)

Customer support software that organizes, separates, and ends calls in a few clicks.

Customer support software that organizes, separates, and ends calls in a few clicks.

Fondesk

Fondesk

by Unieke Software Solutions

(0 reviews)

Call center software with enterprise level call features in your browser.

Call center software with enterprise level call features in your browser.

MyCallCloud

MyCallCloud

by MyCallCloud

(0 reviews)

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

Contact center solution with outbound and inbound calling, along with Chat, SMS, No-Dial, VM, FB and more.

AgentOne ContactCenter Suite

AgentOne ContactCenter Suite

by Sikom Software

(0 reviews)

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

Vendor-independent solution with high integration capability. Focusing on Standards. Development made in Germany. Solid experience etc.

SIMPSY Voice

SIMPSY Voice

by SIMPSY

(0 reviews)

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

Provide businesses opportunities to expand internationally and offshoring easily by offering cheap international calls & virtual number

mycallback

mycallback

by High Five lab

(0 reviews)

Software solution that enables internet businesses to communicate with customers, personally, at scale.

Software solution that enables internet businesses to communicate with customers, personally, at scale.

Contact Center Compliance

Contact Center Compliance

by Contact Center Compliance

(0 reviews)

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

CYF Quality

CYF Quality

by CYF Technology

(0 reviews)

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Triple the productivity of your call center quality monitoring team through monitoring, checklists, reports, and more.

Contacted

Contacted

by Contacted

(0 reviews)

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.

Using our FREE Contact Center Suite Software, you can help businesses find new customers, either locally or internationally.

i2x

i2x

by i2x GmbH

(0 reviews)

i2x enables you to leverage your data and understand what makes your team successful and customers happy in real-time and powered by AI

i2x enables you to leverage your data and understand what makes your team successful and customers happy in real-time and powered by AI