Sistema de Gestão de Conhecimento

Sistema de Gestão de Conhecimento: encontre a melhor solução para sua empresa utilizando o Capterra Brasil.

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Zendesk builds knowledge management & help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Saiba mais sobre o Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Saiba mais sobre o Zendesk
Bloomfire is the leading internal knowledge management software. Our platform allows teams to quickly and securely share information in a dynamic, social environment. Our AI-powered search scans all types of media (including video) so teams can find and act on information faster. Bloomfire is used by hundreds of thousands of employees at leading companies such as Capital One, Southwest Airlines, FedEx, and HomeAway to increase team productivity, make informed decisions, and drive results. Saiba mais sobre o Bloomfire A secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. Saiba mais sobre o Bloomfire
O Litmos torna a gestão do conhecimento fácil e flexível. A plataforma de aprendizagem contínua na nuvem foi criada tendo em mente a experiência do usuário. Ela permite que o conteúdo seja consumido em qualquer dispositivo e dentro dos aplicativos que os usuários já acessam, para uma experiência de aprendizagem verdadeiramente incorporada. Milhões de usuários em 20 setores e em mais de 130 países usam o Litmos para aprender melhor. Saiba mais sobre o Litmos LMS Comece sua avaliação gratuita do premiado sistema de gerenciamento de conhecimento que conta com a confiança de milhões de usuários, completamente livre de risco. Saiba mais sobre o Litmos LMS
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Saiba mais sobre o Knowledge Center Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information. Saiba mais sobre o Knowledge Center
Zoho Desk is a cloud based Knowledge base software for faster answers and fewer tickets on customer quires and complaints that helps your company to build stronger relationships with customers over multiple channels and languages. Create Multi-brand SEO friendly knowledge base articles for each of your brand to answer your customer's frequently asked questions. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems. Saiba mais sobre o Zoho Desk With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's. Saiba mais sobre o Zoho Desk
SABIO, baseado em SaaS (software como serviço), aproveita ao máximo o conhecimento das organizações porque é fácil de usar, implantar e administrar. SABIO envolve uma interface bonita em torno de uma solução completa, com integrações de aplicativos de CRM e emissão de tíquetes e uma API. Descubra o quão poderoso o fácil pode ser. Saiba mais sobre o SABIO Knowledge Management Software de gerenciamento de conhecimento, simples e intuitivo, para organizações de atendimento ao cliente mais produtivas. Experimente SABIO gratuitamente! Saiba mais sobre o SABIO Knowledge Management
Centralize and organize your team's work, so you can create and communicate in the same place. Create and share documents, manage projects, and stay connected every step of the way. Quip combines documents, spreadsheets, tasks, and chat in one seamless experience. Used by thousands of the most innovative companies in the world including Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. Saiba mais sobre o Quip Quip combines documents, spreadsheets, and chat in one organized experience. Saiba mais sobre o Quip
HappyFox is a web based knowledge management help desk hosted on the cloud. It provides a simple online knowledge base software that's beautiful, searchable, social media ready and responsive for the mobile. It supports both internal and external knowledge base. HappyFox's powerful search and automatic in-line suggestions helps your customers to find solutions faster. Community forums help customers connect. Saiba mais sobre o HappyFox A knowledge management help desk software that helps you remove clutter and manage your customer support queries easily. Saiba mais sobre o HappyFox
Confluence é um espaço de trabalho aberto e compartilhado que conecta as pessoas às ideias e informações de que precisam para realizarem o melhor trabalho. Agrupe páginas relacionadas em um espaço dedicado ao trabalho, a equipe ou projetos multifuncionais. O poderoso mecanismo de pesquisa e as árvores de página do Confluence garantem que você sempre encontre o conteúdo certo, quando mais precisar. Com o conhecimento certo ao alcance, crie, colabore, revise e finalize o trabalho em um só lugar. Saiba mais sobre o Confluence Confluence é um espaço de trabalho aberto e compartilhado que conecta as pessoas às ideias e informações de que precisam para realizarem o melhor trabalho. Saiba mais sobre o Confluence
Vanilla Forums is the top-rated community powered Knowledge Base solution. With us, you can turbo charge your self-service support portal with a knowledge base curating the very best support community content with the click of a mouse. In addition to the KB, get critical feedback through an online community platform with our Ideation and Q&A addons. Saiba mais sobre o Vanilla Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands. Saiba mais sobre o Vanilla
The all-in-one knowledge and collaborative intranet platform, specifically designed for mid-sized and large businesses that work with Google's G Suite. The platform brings together intranet, collaboration and social networking into one unified solution, and is used by more than 300k users worldwide to unlock the value of employee engagement. Happeo is award-winning for its user-friendliness, best workplace integrations, and ease of implementation. Watch the full demo video or start a free trial! Saiba mais sobre o Happeo The leading all-in-one knowledge management and intranet platform, designed for companies that work with Google's G Suite. Saiba mais sobre o Happeo
O Elium é uma plataforma de compartilhamento de conhecimento que ajuda você a capturar, curar e se comunicar no ambiente de trabalho digital. É uma solução SaaS (software como serviço) da Internet e móvel. Conexão de pessoas e conhecimentos para ajudar o conhecimento a se manifestar nos silos corporativos. A plataforma possibilita uma colaboração perfeita, evitando a duplicação de esforços, envolvendo as comunidades, estimulando o compartilhamento de conhecimento e o aprendizado coletivo. Os fluxos de talentos e conhecimentos transcendem as fronteiras geográfica e empresarial. Saiba mais sobre o elium É uma plataforma de compartilhamento de conhecimento que ajuda as organizações a transformar o ruído em conhecimento. Saiba mais sobre o elium
Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. Saiba mais sobre o Twine Unexpectedly simple: Twine connects people, content and ideas together through one simple portal. Saiba mais sobre o Twine
Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. Saiba mais sobre o Igloo Software Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets. Saiba mais sobre o Igloo Software
KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. It can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. A knowledge base improves staff productivity and eliminates time wasted searching for information. Saiba mais sobre o KBPublisher KBPublisher is Knowledge Management Software. It reduces the need for customer support and improves staff productivity. Saiba mais sobre o KBPublisher
Amplie o conhecimento no centro da organização de TI com os recursos de gestão de conhecimento do Alloy Navigator. Recursos que economizam tempo, como artigo rápido de técnico, cria artigos de tíquetes e aprovações em vários estágios, garantem que a criação e as revisões sejam controladas. Junte isso com categorização inteligente, uma camada de permissão e integração do portal de autoatendimento e você terá a solução perfeita da base de conhecimento para todas as necessidades de gestão de serviços. Saiba mais sobre o Alloy Navigator O Alloy Navigator é uma solução real projetada para clientes do mundo real, construída por pessoas de TI do mundo real como você. Saiba mais sobre o Alloy Navigator
O Jira Service Desk é um software de central de serviços simples e fácil de usar, simples de configurar pelo administrador e tem tudo que as equipes de TI precisam, incluindo regras de automação, SLAs, geração de relatórios em tempo real e processos com certificação ITIL, como gestão de incidentes, problemas e gestão de mudanças. Ofereça um ótimo serviço, a uma fração do custo e tempo de preparação dos concorrentes. Saiba mais sobre o Jira Service Desk O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês. Experimente grátis: https://www.atlassian Saiba mais sobre o Jira Service Desk
Stack Overflow for Teams is a private, secure Q&A platform that mimics the way people naturally think about, share, and find information. When it comes to knowledge management, you dont need more information, you need the right information. We offer a plan for every purpose and every kind of team. Choose from Stack Overflow for Teams, Business, or Enterprise. No more digging through stale wikis and lost emailsgive your team back the time it needs to build better products. Saiba mais sobre o Stack Overflow for Teams Stack Overflow for Teams is a private, secure home for your team's questions and answers. Saiba mais sobre o Stack Overflow for Teams
Lucy is an AI-powered knowledge management platform built for the Fortune 1000s. She combs through more data in a minute than an entire team could sift through in a year¿unlocking, democratizing, and making it instantly accessible to those who need it. Understanding both structured and unstructured data, Lucy unifies and delivers data an organization owns, licenses and commissions through one simple, natural language interface. Saiba mais sobre o Lucy AI-powered knowledge management: Lucy absorbs, analyzes and delivers insights from the entirety of your enterprise knowledge. Saiba mais sobre o Lucy
With Yext's best-in-class, cloud-based platform, you'll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online. It is your centralized hub to manage all the facts consumers seek about your people, places, and products - from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. Saiba mais sobre o Yext Your single source of truth for the public facts about your business. Saiba mais sobre o Yext
O LiveAgent é o software de Help desk mais revisado e classificado como n.º 1 para pequenas e médias empresas. Empresas como BMW, Yamaha, Huawei, Orange ou Forbesfone usam o LiveAgent para oferecer aos clientes usuários finais de 150 milhões em todo o mundo. Junte-se a eles e ganhe uma vantagem competitiva. Comece com uma avaliação de 14 dias, sem necessidade de cartão de crédito, nem contratos. O LiveAgent é um software de Help desk multicanal rico em recursos com mais de 170 recursos de Help desk, incluindo bate-papo ao vivo, suporte por telefone, integrações de mídia social, portal de suporte e API. Saiba mais sobre o LiveAgent Excelente atendimento ao cliente começa com o melhor software de Help desk. Conquiste mais clientes fornecendo excelente atendimento ao cliente com o LiveAgent. Saiba mais sobre o LiveAgent
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Saiba mais sobre o Thought Industries The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers thru online learning. Saiba mais sobre o Thought Industries

da IntraLearn Software

(0 avaliações)
Vast quantities of innovative ideas and knowledge lie unused, inaccessible, and under-appreciated across your entire organization. NanoNotion helps to harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metrics, recognition, and rewards. An Azure or Office 365 account (Work or School) is required to use the Azure-certified NanoNotion SaaS application. Saiba mais sobre o NanoNotion Harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metric Saiba mais sobre o NanoNotion
Slab is a beautiful team wiki & knowledge base, built for modern growing teams. Think of it as a long-term memory for your team. It features the familiar editing and collaboration features of Google Docs, but with the organization capabilities of a modern intranet. With a focus on just solving long-term team knowledge, Slab integrates with all your other favorite productivity tools for everything else - like Slack, GSuite, Github, Asana, and many many more. Saiba mais sobre o Slab Beautiful team wiki & knowledge base that makes company documentation look good by default. Integrates with GSuite, Slack, and more. Saiba mais sobre o Slab
Facilite o trabalho com a plataforma MangoApps de gestão de conteúdo e conhecimento: um local central para armazenar, compartilhar, localizar documentos e outros conhecimentos empresariais. Com uma plataforma de funcionários inteligente na essência, o MangoApps é projetado e atende organizações com 50 a 50.000 funcionários em uma ampla variedade de setores: varejo, saúde, manufatura, sem fins lucrativos, serviços profissionais, serviços financeiros, mídia, tecnologia e o setor público. Saiba mais sobre o MangoApps Facilite o trabalho com a plataforma MangoApps de gestão de conteúdo e conhecimento: um local central para armazenar, compartilhar, encontrar conhecimento. Saiba mais sobre o MangoApps
Building and maintaining a knowledge base can be a hassle. The inSided self service platform aims to make that process a little easier. Our community driven knowledge base platform combines community and company content to make sure you always cover the whole spectrum of your customers¿ questions. Use our in-product support widgets to make that knowledge available throughout all of your channels, and never interrupt a users interacting with your tool again. Designed for customer success & suppor Saiba mais sobre o inSided InSideds online knowledge base platform is true SaaS: no additional costs or development resources needed, easy to set up and scale. Saiba mais sobre o inSided
Easily create, update, translate, publish, and maintain your product documentation all on one page. Write your doc in Docsie and create new versions and translations in the same place. Embed it into your site with a string of JavaScript and youre done! Its that simple. Saiba mais sobre o Docsie Easily create and publish dynamic product documentation. Saiba mais sobre o Docsie
Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Saiba mais sobre o Helpjuice Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Saiba mais sobre o Helpjuice
Apesar da opinião popular, a vida como agente da central de serviços é tão pouco glamurosa quanto possível. Um agente de suporte passa a maior parte do tempo respondendo ao mesmo conjunto de perguntas várias vezes. Imagine responder "Como faço para redefinir minha senha?" cinquenta vezes por dia; isso não apenas torna a vida incrivelmente monótona, mas também faz com que o usuário final espere por uma resposta para um problema ou consulta que realmente poderia ser resolvida em um instante com o guia correto. Saiba mais sobre o Freshservice Acelere o processo de TI usando e criando uma base de conhecimento para o software de central de serviços. Saiba mais sobre o Freshservice
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Saiba mais sobre o KnowledgeOwl Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff Saiba mais sobre o KnowledgeOwl
When users tell us that they're emailing each other less and shooting Flock messages back and forth to get work done, we know we're doing something right! From instant messaging to creating channels to integrating with your favorite external apps like Google Drive, MailChimp, Dropbox, Jira, Trello - organize all your work collaboration efforts with Flock. Flock is a powerful work tool that comes loaded with inbuilt features like Shared to-dos, Reminders, Notes, Polls and lots more! Saiba mais sobre o Flock Flock is team collaboration tool that helps you get work done, only faster! Trusted by over 25000 businesses globally. Saiba mais sobre o Flock
O Zoho Connect é um aplicativo de colaboração de equipe que reúne pessoas, recursos e os aplicativos de que precisam. Os usuários podem compartilhar ideias, realizar discussões em tempo real, entrar em contato com qualquer pessoa na rede, criar os próprios aplicativos, construir uma base de conhecimento, gerenciar os planos de trabalho e também acessar aplicativos projetados para tornar o trabalho em equipe fácil e rápido. Com o Zoho Connect, a comunicação mais rápida e a melhor colaboração são garantidas. Saiba mais sobre o Zoho Connect O Zoho Connect é um software de colaboração de equipe que leva as pessoas e os recursos de que precisam para um único lugar, facilitando a obtenção de trabalho. Saiba mais sobre o Zoho Connect
With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Saiba mais sobre o ProcedureFlow When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Saiba mais sobre o ProcedureFlow

da MyHub Intranet Solutions

(23 avaliações)
Quickly and easily get to grips with your company-wide knowledge with MyHubs cloud-based intranet software. MyHub is a low-cost intranet solution that provides an out of the box intranet with a range of powerful business tools designed to improve internal communications, knowledge management, and employee engagement. Such as staff directory, profiles, secure login, mobile friendly, document/file storage, blogs, forums, custom pages. Saiba mais sobre o MyHub MyHub is a cloud-based intranet software solution that provides companies with a range of powerful business tools. Saiba mais sobre o MyHub
Over 5,000,000 users. Communifire is your modern, fully featured social intranet software that supports your employees and your business. 99% of Communifire Intranet customers are still actively using the platform after 5 years. From connecting your people and streamlining communication to enhancing collaboration and managing content, our full suite of integrated tools will help your organization be more informed, quicker to take action and prepared for tomorrow. Saiba mais sobre o Communifire Replace your outdated intranet with Communifire. 100% useful. 100% customizable. 100% loved by over 2 million people. Saiba mais sobre o Communifire
Tovuti is an all-in-one eLearning software platform that empowers companies and individuals of all kinds to activate the potential of their organization. Tovuti offers everything from state-of-the-art course authoring tools and personalized learning portals to websites, eCommerce, event management, gamification, social communities, directories, live video conferencing, reporting and analytics, a content marketplace, subscription management and everything in between. Saiba mais sobre o Tovuti Tovuti is an all-in-one eLearning platform that empowers companies of all kinds to activate the potential of their organization. Saiba mais sobre o Tovuti
BoostHQ is the leading knowledgebase that allows companies to create, share, and index their organization's knowledge. Available on both web and mobile, employees can easily access and contribute information to the platform on the go. BoostHQ integrates with the business tools and supports the file types you already use (documents, cloud storage tools, online articles, videos and web links). Schedule a demo to see how BoostHQ can work for your team. Saiba mais sobre o BoostHQ BoostHQ enables companies to easily share and index their content, knowledge, and best practices so they are accessible when needed. Saiba mais sobre o BoostHQ
IntelliEnterprise is the most complete Intranet Software Suite for managing content and processes. It connects people with experts. With knowledge. With documents. With departments. With policies. With processes. With each other. It lets organizations manage and efficiently distribute relevant content, offers integrated security, customizable applications and workflows for process automation and social tools to connect employees across departments; all tied into an enterprise-wide search. Saiba mais sobre o IntelliEnterprise IntelliEnterprise is the one-stop-shop Intranet for managing and discovering content, connecting users and offering enterprise search. Saiba mais sobre o IntelliEnterprise

da Tri-J Solutions

(0 avaliações)
NotoWare is a platform for using and sharing the organizational knowledge necessary for business operations. Organizational knowledge is knowledge thats specific to a business. It supports business processes and the ability of a business to achieve conformity with its products and services. NotoWare provides employees quick access to the knowledge they need to perform their jobs and the capability to share their input for building knowledge as the business grows. Saiba mais sobre o NotoWare NotoWare provides companies with a complete system for managing the capture, sharing and distribution of organizational knowledge. Saiba mais sobre o NotoWare
Bitrix24 is a leading free social knowledge management and collaboration platform used by over 4 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24! Saiba mais sobre o Bitrix24 Bitrix24 is a leading free social knowledge management and collaboration platform used by over 4 million companies worldwide. Saiba mais sobre o Bitrix24
Opentute is a Social Learning Network. Our cloud-based product enables you to launch a branded learning and communication platform and grow into a neural network. Opentute includes such major features as course-builder, quiz-builder, dashboard, instant messages and notifications, channels and e-commerce as well as IOS and Android Apps. Saiba mais sobre o Opentute We help businesses mobilise staff, learners and clients with an enterprise social learning network. Saiba mais sobre o Opentute
Malcolm! O FAQ é uma poderosa base de conhecimento, que permite a clientes ou funcionários usarem e encontrarem rapidamente a resposta para uma pergunta. Todos os planos incluem branding completo e controle de aparência e comportamento. Pode ser hospedado em domínio próprio ou incorporado no site. Os recursos incluem: controle de versão, aprovações internas, publicação programada, comentários do cliente, análises, painel de controle fácil de usar. Saiba mais sobre o Malcolm! Malcolm! FAQ é uma poderosa base de conhecimento, que permite a clientes ou funcionários usem e encontrem rapidamente a resposta! Saiba mais sobre o Malcolm!
Evernote Business brings your teams work together. Create documents, collaborate on projects, and store information all in one place. Teammates can access, edit, upload, and share notes and files from any device--even if theyre offline. Cut through the noise, and quickly find the information you need with powerful search capabilities and integrations with tools you already use. Unify your workflow with Evernote Business. Bring your teams work together, and unify your workflow. Create, collaborate, and store information all in one place.
Zendesk builds knowledge management software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk is a self-service destination featuring knowledge base articles, community forums, and a customer portal
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds knowledge management and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney use Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk builds knowledge management software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
O Favro é uma ferramenta abrangente de gestão de projetos e colaboração, com a qual desenvolvedores, profissionais de marketing e executivos podem planejar, acompanhar e desenvolver ideias de maneira rápida e fácil. Projetado para se adequar ao tamanho e às necessidades de qualquer projeto, o Favro permite que os usuários adicionem recursos e integrações populares quando e como precisarem. Com quadros de equipe, backlogs escaláveis e relatórios agregados, juntamente com o respaldo integrado do Kanban e do SCRUM, o Favro pretende oferecer soluções de gestão de projetos simples, porém robustas, para as empresas. O Favro é um aplicativo de planejamento e colaboração completo que permite que as equipes planejem, monitorem e gerenciem ideias de maneira eficaz.
SAP Litmos makes knowledge management easy and flexible. Our cloud-based continuous learning platform is designed with the user experience in mind. It allows content to be consumed on any device, and within the applications users already access for a truly embedded learning experience. Millions of users across 20 industries and more than 130 countries use SAP Litmos to learn better. Start your free trial of our award-winning knowledge management system, trusted by millions of users, completely risk-free.
eXo Platform is a knowledge management solution that can help you drive company performance, facilitate knowledge transfer and improve employee training. eXo platform promotes innovation and idea sharing by giving teams the power to create, share and manage content, all in one place. It is a great way to create a full-featured knowledge base. Open-source knowledge management solution to leverage your most valuable assets with one powerful knowledge base platform
eXo Platform is an open source digital workplace solution with a built-in knowledge management system that helps you drive company performance, facilitate knowledge transfer and improve employee training. eXo platform promotes innovation and idea sharing by giving teams the power to create, share and manage content, all in one place. It is a great way to create a full-featured knowledge base. An open source digital workplace solution with a built-in knowledge management system to leverage your most valuable assets.

da livepro Knowledge Management

(96 avaliações)
livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents - not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. livepro is purpose built Customer Experience Knowledge Management. Delivering ANSWERS, not documents - no matter which channel is used.
O Zingtree permite criar, personalizar, implantar e analisar árvores de decisões interativas, guias de processo e scripts de chamadas de agentes que residem no seu site. Com o Zingtree, é incrivelmente fácil ajudar os clientes a resolver problemas, navegar melhor em sites e produtos e rotear de forma inteligente as informações certas para qualquer processo (interno ou voltado para o cliente). Integrações com o Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier e muito mais estão disponíveis gratuitamente. O Zingtree facilita a criação de árvores de decisões interativas, scripts de chamada, gestão de processos empresariais, guias e muito mais.
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization. Decision tree driven interactive guides for technical support & customer service
Salesforce Community Cloud's enterprise community platform connects customers, partners, and employees directly to the information, apps, and experts they need to take action: -Accelerate channel sales -Provide stellar service -Connect customers -Transform the workplace -Build a community of anything Features: -Business integration -Personalization -Customization & Branding -Engagement -Mobile -Community Builder & Templates -Topics -Salesforce Files -Actions -Groups -Trust Online community software that enables companies to connect customers, partners, and employees to get work done anywhere.
A better way to support your customers. Groove helps you turn your customer interactions into meaningful conversations and stronger relationships. Comprised of a simple yet powerful multi-channel shared Inbox, Knowledge Base, and Reports, Groove is a perfect alternative to overly complicated and overpriced help desk solutions on the market. Reduce your support volume and increase satisfaction with a 24/7 self-serve knowledge base.
The platform consists of simple to use online editor to create customized courses by importing existing documents, videos or linking external resources. The platform allows to create assessment and certification programs which can be taken from anywhere, anytime using a web browser or native iPad/Android app. The system tracks all activities and provides dynamic reporting. EduBrite is integrated with other enterprise products like Atlassian Confluence, Google Apps, Yammer, WebEx and Citrix. Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers.
Shelf is an award winning contact center and help desk knowledge management platform with advanced AI and the best search in the industry. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert and data scientist for best in class search and organization. Unlike other knowledgebase platforms, Shelf offers pinpoint accurate document search, AI automation for maintenance and powerful analytics. Contact us to speak with a consultant. Intelligent knowledge management for contact centers or help desks that makes finding, maintaining and updating critical knowledge easy
Clinked will bring your business closer to your team from within secure and customisable cloud workspaces. Used by businesses in all industries, from SMEs to Enterprises, Clinked's feature-rich solution will save your company valuable time whilst improving efficiency. Key features include file sharing, integrated group chat, task management, discussions forums, team calendars, branded mobile app and more. Sign up for a free 10-day trial today. Clinked offers customised cloud solutions for businesses. Securely share files, communicate with clients and keep track of your tasks.
Schoox is a social learning platform with very powerful, easy-to-use tools for content and knowledge sharing, course creation and training, collaboration and content monetization. In the era of social media and peer contribution the workforce culture has changed. Traditional learning management solutions cant catch up with the ever-changing landscape. Schoox offers the most powerful modern learning and knowledge management system. Mobile, social eLearning platform that supports course creation, knowledge sharing, collaboration, and training.
BlogIn is beautifully simple internal blog and knowledge sharing platform for teams of all sizes. The Internal blog becomes the central information hub that opens a new, transparent, two-way communication channel inside an organization, where everyone can ask a question and get the information they need to make faster and smarter decisions. It's intuitive and easy to use, so everyone can quickly get on board, which is one of the reasons why it works so well as the internal communication tool. BlogIn is the beautifully simple internal blog and knowledge sharing platform for teams of all sizes.
An all in one business operating system that contains all required tools for efficient business management. Flowlu gives you a birds eye view of everything thats going on. You will be able to take the newest technology and apply it to your company. Our tools let you know what your employees are doing and any problems they are having. You can track every part of your business, from time worked by your team to overall costs, and customer invoices. An all in one business operating system that contains all required tools for efficient business management.
AnswerHub é feito especificamente com os desenvolvedores em mente. Com recursos como geração de ideias, análise avançada, pesquisa avançada, temas e configurações personalizáveis, AnswerHub é a solução perfeita para empresas e equipes que precisam envolver desenvolvedores internos e de terceiros. Algumas das empresas mais voltadas ao desenvolvedor no mundo usam AnswerHub para produtividade e compartilhamento de conhecimento, incluindo GE, Epic Games, LinkedIn, eBay, USAA, Unity e Thomson Reuters. AnswerHub é uma plataforma de comunidade e interação com desenvolvedores.
An ultimate platform to gather and process feedback. Presented by community portal. Pricing starts from $15/month. Could be used as a self-hosted solution installed on your server or Cloud option, UseResponse can be embedded and deployed easily An ultimate platform to gather and process feedback. Presented by community portal. Pricing starts from $15/month.
Deskpro is the knowledge management & helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with Knowledgebase, news posting, file hosting and customer feedback; live chat that you can add to your website; integration with services you already use: Salesforce, Highrise, JIRA, Active Directory, LDAP, OneLogin, Okta and many more. Full REST API, app development framework. The modern helpdesk platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
Your team's knowledge changes every day. Traditional knowledge base solutions like Wiki's are not optimized for these continuous changes, which inevitably leads to stale knowledge and low adoption. Distrust of your knowledge base forces the experts on your team to answer more individual questions, which means less time for them to focus on their job. Guru is the new way to capture and share knowledge with your team. Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most.
In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve. Try it today! In-App Knowledge Base to help you reduce Support Tickets work by more than 40%.
Nuxeo is a Content Services Platform for managing all types of enterprise information. Nuxeo connects with existing content repositories and business systems, and enables organizations to rapidly create personalized solutions to meet the unique and often complex needs of an organization. Nuxeo leverages the latest technologies such as cloud and artificial intelligence to transform enterprise information into business value. Nuxeo is a Content Services Platform for managing all types of enterprise information.
XWiki is a powerful Open Source collaborative platform allowing companies of all sizes to save time and money while enhancing collaboration on both team and organizational level. Being focused on strengthening communication and efficient collaboration, XWiki redefines the value of business knowledge by allowing any user to access critical information in a fast and efficient way while reducing the organizational silos. XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration.
Web-based software for businesses that helps create step-by-step tutorials for websites or applications. Web-based software for businesses that helps create step-by-step tutorials for websites or applications.
An innovation management software that streamlines the whole technology supply chain, from IP to monetization. An innovation management software that streamlines the whole technology supply chain, from IP to monetization.
SaaS portal software for sales enablement to help share knowledge. SaaS portal software for sales enablement to help share knowledge.
Wix Answers is the professional customer support platform that comes with a full knowledge management system. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Knowledge Base Software and support your customers.
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge. Our easy-to-use software is an ideal solution for small or large organizations who need a central repository to store information for Customer Support, Company Intranet, Employee Training, and more. Provide faster problem resolution and 24x7 Web customer self service, reduce call volume and centralize & retain employee knowledge. Free Trial! Allows you to quickly and easily capture and provide departmentally secured access to your organizational knowledge.

da Blue Mango Learning Systems

(14 avaliações)
ScreenSteps is designed to help you document your internal procedures, manage them in an online knowledge base, and deliver procedures to employees in the moment your employees need answers. Cloud software for creating, managing, and delivering SOPs to internal employees.

da Auros Knowledge Systems

(14 avaliações)
Knowledge management tool that enables decision making and workflow through agile processes, systems engineering and more. Knowledge management tool that enables decision making and workflow through agile processes, systems engineering and more.
Knowledge management tool that captures knowledge from across the organization through group ownership, subscriptions, and workflow. Knowledge management tool that captures knowledge from across the organization through group ownership, subscriptions, and workflow.
Online documentation and knowledge base tool. Browser-based solution that works everywhere, you just need a web browser. Online environment for teams to collaborate on user manuals, guides, FAQs and KBs; as well as a user-facing documentation site where you publish and update your content easily. Supports single-sourcing, SSO, password-protected documentation, export to printed formats, a lot of integrations, and more. Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...
LaunchPath isn't a product; it's an all-in-one intrapreneurship program that combines both software and services to provide you everything you need to succeed, including: program design and implementation, employee recruitment and on-boarding, intrapreneur guidance and support, training for both intrapreneurs and management, stage gate review coordination and facilitation, resource and reward administration, and continuous program monitoring and optimization. LaunchPath is a fully managed, technology-enabled, intrapreneurship-program-in-a-box.
A beautiful, intelligent, and intuitive ticketing system that you won't be able to live without. Supportbench was built from the ground up for teams to deliver on their promises and make amazing experiences. Supportbench is a powerful, scalable, and flexible delivering success in email management, knowledge base, customer portals, calendaring, surveying, NPS scoring and much more! We give you everything you need to dominate in your support department and create amazing customer relationships. A beautiful, intelligent, and intuitive ticketing system.

da Safeharbor Knowledge Solutions

(12 avaliações)
SmartSupport is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less. SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need.
Elevio makes your products easier to learn. We provide you with the tools to create, deliver, measure and improve your support content which means happier customers and lower support loads. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using Elevio to improve retention and reduce complaints. Sign up for our free 14-day trial today. Help customers, help themselves! Elevio delivers self-service support on-demand to your customers, when and where they need it.
ComAround Knowledge is an easy-to-use knowledge management and self-service solution that specializes in capturing, structuring and sharing knowledge throughout the support flow. The solution is KCS Verified, which means it supports best practice workflow. ComAround Knowledge is cloud based and integrates with ITSM solutions with ComAround Connect. ComAround has already helped thousands of service organizations improve their technology to achieve knowledge management and self-service success. The world-leading solution for knowledge management & self-service success. It is KCS Verified and integrates with any ITSM solution.
Answerbase is a Q&A knowledge sharing platform, allowing your users to effectively request information and receive answers from the most capable resource while automating the answering of questions by up to 60%. It allows users to ask questions, receive quality answers, and browse helpful content & articles to effectively meet the information demands of your customers about your products and services. Each system comes with admin tools to customize, manage and grow an efficient knowledge base. A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.
Transform the way your organisation learns by powering your content on SmartUp, a mobile-first, gamified, microlearning platform. Our peer-to-peer content management tool makes it incredibly easy for teams to contribute learning to your community. Content can be reviewed and edited before publishing to ensure messaging is on-point and validated. Unlimited platform access with dedicated support starts at US$4.00/user/month. A market-leading learning experience platform and consultancy, helping organisations create a highly engaged learning culture.
ExxpertApps is an all-in-one Next Generation Business Application in the cloud. It improves your business performance in the areas of development, sales, marketing, procurement, training, project management, and invoicing. With a single integrated application, you can manage, contacts, companies, customers, providers, projects, opportunities, internal resources, email campaigns, landing pages, surveys, online sales / procurement / payments, invoices, enterprise communications, etc.. ExxpertApps is an all-in-one Next Generation Business Application in the cloud for sales, marketing, project management & invoicing
ECM (Enterprise Content Management) puts business content to work and allows organizations to realize new value. Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity. IBM Enterprise Content Management allows businesses to access, analyze, and act on business content.
IRIS Business Architect is a reliable and affordable Business & Enterprise Architecture collaborative software to build roadmaps from business strategic planning to agile IT delivery. It's aligned to TOGAF, BIZBOK, BPMN & BABOK; yet is also easily customizable. IRIS provides rich design, modeling and management functionalities to continually reflect the changes on your architecture, minimize risk and enhance decision making. Training takes at most 10 hours; implementation, only a day or two. Reliable Business and Enterprise Architecture collaborative software to build roadmaps from strategic planning to agile delivery.
Oplift is a multi-award-winning digital operations platform designed to help you achieve operational excellence. It is a platform created for organisations looking to improve speed, agility and performance. Oplift helps large companies oversee and change the performance of their business. This is achieved by helping you uncover weaknesses and actively working to resolve them through knowledge, compliance, culture and insight capabilities. Digital operations platform that helps empower knowledge of employees for customer service and achieve operational excellence.

da Chadha Software Technologies

(7 avaliações)
PHPKB is the leading fully responsive web-based knowledge management software that allow support teams to create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. It enables your organization to locate, capture and share information with customers. Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information.
Web-based solution that provides knowledge management through customer service, online CRM, contact forms, ticketing and more. Web-based solution that provides knowledge management through customer service, online CRM, contact forms, ticketing and more.
Way We Do is cloud-based SOP Software that enables you to create, maintain and actively use a Business Operations Manual by making policies and procedures a natural part of daily workflow. Our practical tools are a perfect fusion of business process management, knowledge management and compliance. Managers assign tasks, create automatic reminders, and monitor workflow, while team members use procedures and follow processes from any location, so work is seamless and nothing is forgotten. Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow.
Nuclino offers an easy way to organize and share knowledge in teams. Users can create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more. Some notable features include a WYSIWYG collaborative real-time editor and the visual representation of a team's knowledge in a graph. Web-based collaboration and management solution that brings team members together via workspaces, visual boards, and document sharing.
Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality to enable internal employees and customer facing organisations to significantly increase productivity. Natural language search, advanced content creation and moderation processes combine with high levels of insight to ensure your knowledge can be managed centrally with minimal administration overhead. Available in a SaaS or On Premise model. Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support
Connotates patented web data extraction solution is a quick and easy way to extract data from websites using a simple point-and-click interface. Our machine learning, visual abstraction approach enables ad hoc data pulls, multi-page/multi-source data aggregation, collection, normalization, and delivery formatted for your individual needs. Connotate's web data extraction has many applications including market & competitive intelligence, finance, research, compliance and more. Connotates patented data extraction solution automates the collection of web-based data using a simple point-and-click interface
TallyFox's Tallium knowledge management solution organizes content to find information quickly. Our proprietary algorithm SmartMatchPro suggests relevant experts and content to each person in real time based on their expertise, interests and actions. Highly configurable, Tallium is well suited for a variety of use cases including knowledge and content management and internal and external support. Tallium Knowledge Management links relevant expertise & information automatically in real time.
Theum is next-generation, AI-driven knowledge technology that creates intelligent, answer-oriented virtual experts from the content of everyday business documents (Office, PDF, Wiki, Web, etc). Instead of wasting time searching for, launching, and scrolling through documents to find knowledge, users get exactly what they need for the task at hand with a clickassembled from every relevant document, organized by context onto on a single page, and ready to use on any device and in any application. Turn any set of documents into an AI-driven virtual expert that delivers a complete, ready-to-use answer to every question.
With Altiar, users can connect quickly with the information they need, enabling organizations to improve performance and competitiveness. By providing targeted tools to help users discover content, Altiar Enterprise offers a powerful way to promote and share knowledge within an organization. No matter how your data is structured, Altiar Enterprise unlocks its true potential by transforming it into a streamlined on-brand portal. A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization.
Discover True Knowledge Management with Centralpoint. This On Premise or Cloud based solution considers all of your users and their roles, integrates with AD, SAML, and then aggregates all of your 'data' in a centralized construct to glean relationships, crosswalks, mashups, and more important, your user 'interaction' around the information (which is knowledge). Finish the job with our integrated LMS tools, to determine their knowledge, including certiication, and gamification. Full Circle Discover True Knowledge Management made available from a singular, on premise or cloud installation (Roles, Audiences, Taxonomy) LMS
Lighthouse is a next generation digital knowledge management solution that provides customers and employees consistent and accurate access to knowledge. The powerful search engine & unique methodology creates a dramatic customer experience improvement across all service and sales channels (including self-service interactions chatbots and widgets) by providing customers and service representatives access to information with unmatched accuracy and speed. Lighthouse is a next generation digital knowledge solution that provides customers and employees consistent and accurate knowledge.
A continuous people development platform helping organizations onboard, upskill, engage with & train their employees on a daily basis. We make employees better at what they do: Sales, Marketing, Operations, Customer Support, Technology, R&D, and more. We ensure tangible business impact through transformative solutions like Gamified learning experiences (through mobile platforms, game-based learning templates and leaderboard), AI-driven team management and Impact Analytics to monitor performance. Reduce training costs, onboard faster, and get more out of your workforce. Disprz improves your employee productivity on daily basis.

da Swiss Academic Software

(6 avaliações)
Citavi combines reference management with knowledge organization. Work on the same project with an unlimited number of colleagues, and achieve your goals together across workgroups, departments, and continents. Citavi gives you more options for teamwork than any other reference management program. You decide where Citavi stores your information: on your PC, on a local network drive, on your organization's SQL server or in the cloud. Reference and knowledge management solution that allows users to search internal and external resources, organize, and analyze content.
Moxie Knowledge Management Software provides instant and accurate information for customers and employees. Moxie Knowledge Management Software provides instant and accurate information for customers and employees.
Sunsama helps teams run better meetings. To help you run, document, and follow-up better Sunsama upgrades every single event on your calendar to include an agenda, notes, action items and comments. It also includes advanced tagging and search features to easily find events, notes and action items. Sunsama is fully synchronized with your google calendar and integrates with your daily tools like Slack. Sunsama is the "calendar for teams". Use it to plan, run, document and share meeting agendas, minutes and action items.
Software for creating on-line manuals, user guides, help files, and support documentation for software products and services. Software for creating on-line manuals, user guides, help files, and support documentation for software products and services.
RightAnswers is a unique combination of software, knowledge, automation & services designed to help organizations manage/share knowledge to provide an enhanced user experience. The platform, delivered via the Cloud or on-premise, allows you to build a more efficient service organization and deliver knowledge from throughout your enterprise to your end-users by combining powerful search, user-friendly interfaces, self-service & best practices. * KCS Verified * Pink Elephant ITIL Certified Get the Right Answers to the Right People at the Right Time. RightAnswers increases IT help desk & customer service agent productivity
Obie intelligently integrates internal company documentation into one single source of truth for knowledge. Obie is proven to reduce the time knowledge workers spend looking for information by more than 30%, and automatically fixes company knowledge gaps to enable better product development and support. Reduce the amount of time employees waste looking for information at work.
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience. Help Customers Help Themselves with a Knowledge Base
A company wiki that helps teams manage and share organizational knowledge. A company wiki that helps teams manage and share organizational knowledge.
Knowledge management tool that enables tasks completion through search functionality, automation and more. Knowledge management tool that enables tasks completion through search functionality, automation and more.
Web-based platform that provides policy and training solutions to optimize risk, litigation cost and personnel safety in organizations. Web-based platform that provides policy and training solutions to optimize risk, litigation cost and personnel safety in organizations.
O Dezide é um fornecedor global de uma plataforma de resolução de problemas técnicos que transforma a forma como as empresas reduzem o tempo de resolução de problemas, corrigem problemas na primeira visita, transferem habilidades e reduzem o tempo de treinamento de novos funcionários. O Dezide é autoaprendizagem, auto-otimizado e baseado em tecnologia de inteligência artificial usando redes Bayesianas. O Dezide permite que você forneça sugestões de soluções ótimas aos técnicos de trabalho de campo com base em causas, probabilidades, ações, tempo e custo. Os resultados incluem um tempo de resolução de problemas 55% mais rápido. Use guias de resolução de problemas interativos para garantir que todos solucionem problemas como os melhores.
Give staff and consumers one place to get fast answers your brand stands behind. Our patented community knowledge base has comprehensive features that are easy to use and affordable. Plus our attention to you is unlike most other vendors. See why credit unions, AAA clubs, eCommerce sites and others utilize FuzeDigital's multi-channel knowledge base & case management for self-service and assisted-service support. Knowledge base and contact management designed to get staff and consumers to great answers fast via self-service & assisted support.
Boost customer engagement with your knowledge base! The in-site AnswerDash tab instantly matches common customer questions to your support content, delivering a seamless self-service experience. Businesses have used AnswerDash to increase content engagement up to 18x, resolving customer questions before they become emails, chat sessions, or support tickets. AnswerDash also provides elegant tools that highlight content effectiveness and identify knowledge base gaps. Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.
Reality is that in top companies, workers still rely in coffee machine conversations to share knowledge and on-board people. Even though, most of them have Document Management Systems, no one is neither using them nor updating them, they are just used to send files that are too big to be attached to an email. Elqano enables any company to become a place where workers are instantly connected to the knowledge they need and where workers leaving the company does not translate into lost knowledge. A knowledge management platform that enables our customers to make the right decisions with the right information.
Optimize employee training and onboarding program with training content authoring and management tools, usage analytics, and more. Optimize employee training and onboarding program with training content authoring and management tools, usage analytics, and more.
A complete suite of social knowledge collaboration, communication and management Eco-system. A multi-lingual advanced dynamic content building, embedding and interfacing IoT devices (sensors & services), providing management tools with easy to use user experience (UX) and full responsive user interface for web and mobile. Secured designed to provide safe services with added value to our your teams, meeting the needs of a wide verity of businesses. A complete suite of social knowledge collaboration, communication and management Eco-system.
Knowledge base platform that enables help center creation through end-user interface and multiple third-party integrations. Knowledge base platform that enables help center creation through end-user interface and multiple third-party integrations.
O MyTalk é uma plataforma de gestão de comunidade abrangente que permite que as empresas formem a própria comunidade para criar atendimento ao cliente, gerar receita, melhorar a experiência e a satisfação do cliente e, ao mesmo tempo, reduzir os custos de suporte. Formar uma comunidade pode sobrecarregar o atendimento ao cliente. Resolver um problema do cliente é apenas metade da batalha. Proporcionar uma plataforma para se envolver com outros clientes e receber comentários, criará um relacionamento duradouro que transforma o negócio. Solução SaaS (software como serviço) que ajuda a criar uma comunidade para formar um relacionamento, confiança e apoio aos clientes.
LumoFlow provides social workspaces for enterprise collaboration. Organize ad-hoc projects, manage innovations, share documents and initiate discussions. It helps connecting global business operations and managing joint projects with partners and customers. Enterprises world wide uses LumoFlow to activate and motivate people to collaborate across boundaries. A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web.
Coveo goes beyond federated search to automatically recommend the most relevant content, in one unified results list, wherever it resides. Get started at no cost with the Free Edition and power Salesforce with self-learning search within minutes. AI-Powered Search for Salesforce Communities, Service Cloud and App Cloud
Keeeb exists to accelerate commercial, social, and personal progress by unleashing enterprise intelligence. The Enterprise Intelligence Platform (IP) raises productivity and scales the impact and commercial potential of intelligence by engaging employees and customers with relevant knowledge and skills when and where they need it. Keeebs vision is to create a ubiquitous augmented intelligence network connecting knowledge to need everywhere people work. Unleashing enterprise intelligence: Keeeb raises productivity and scales the impact and commercial potential of intelligence.
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever. Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.
Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.
An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents.
Cloud-based platform for implementing knowledge management and collaboration workflows to facilitate knowledge sharing between your company employees and your customers. Build internal or external Knowledge Base, news portal or cross-team communication channels using Acknow. Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset.
Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use. A database for storing and searching for lessons learned and best practices.
Tap into Knowledge and put it to work. Synthetix Knowledge supports employees, slashes training times and empowers customers to help themselves. With superior natural language processing AI technology, Synthetix Knowledge means faster, more accurate answers, resulting in fewer tickets and happier customers. A constantly evolving asset, Synthetix Knowledge delivers excceptional, measurable, real-world results, reducing the burden on customer support teams. Tap into Knowledge and put it to work. Synthetix Knowledge supports employees, slashes training times and empowers customers.
Galisto improves the knowledge management of any organisation. The platform connects users to any kind of information available but normally difficult to find. The platform provides all elements to connect this information to valuable knowledge. External partners may be integrated without reducing data security and privacy. Galisto follows a defined Knowledge Management process an is therefore best prepared for this important growing part of any organisations work. Get more out of your organisations knowledge! Galisto simplifies your knowledge management easy and secure with low initial risk.
Correlate's core product is the K-Map, which stands for Knowledge Map. K-Map is by far the easiest way to organize, share, delegate and archive files and electronic information without a need for an Internet connection. The simple beauty of K-Map is that it uses the Windows desktop instead of forcing users to connect into the cloud every time they need to access their data. Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software.
Lessons Learned Server is a knowledge-base web application that allows storing textual information, documents and media hierarchically within information stores called 'Spaces'. Different users are assigned to Spaces to accept contributions and allow viewing and searching of a Space. It is ideal for any company or department that needs to store and organize their information. Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization.
Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee, anywhere. It eliminates the need to search endlessly for critical process information. Panviva delivers it right to your employees at the moment-of-need! Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere.
Web-based knowledge base software and knowledge management system to share knowledge with customers, employees and partners. WSS Knowledge Base used by top organizations worldwide. Features: Legendary support, Powerful search with NLS, Searchable attachments, Active Directory Integration - LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more. Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge.
Intelligence2day, is an Insight Engine for Market- and Competitive Intelligence that converts unstructured Big Data content into organized, digestible information for decision-making. It is developed by the Swedish software company Comintelli. Customers include companies in a variety of sizes and industries, such as pharmaceuticals, packaging, pulp & paper, retail and chemicals. Installations scale all the way from ten up to tens of thousands of users. Intelligence2day®, is an Insight Engine for Market- and Competitive Intelligence designed to make knowledge workers more productive.
Empower your business users and IT staff to more quickly and easily resolve IT issues by leveraging curated and procured knowledge, streamlining service delivery in the process. Improve service quality and increase customer satisfaction. Enhance self-service and reduce support calls and costs. Reduce mean time to resolution Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options.
Generis provides CARA, the leading content and information management platform for regulated industries. CARA is used by more than 400,000 users across industries including Life Sciences, Finance, Government, Engineering, and Utilities. Customers include 8 of the global top 10 Life Science companies. CARA is a cloud-first platform providing functionally-rich solutions for regulated business processes, including a comprehensive end-to-end platform for Life Sciences. Generis CARA is a leading content and information management platform for regulated industries.
Software suite automates many important business processes to increase productivity and reduce redundancy Software suite automates many important business processes to increase productivity and reduce redundancy
Search for, record, share and instantly recall the important information from your research documents with Qiqqa. Search for, record, share and instantly recall the important information from your research documents with Qiqqa.

da One Window Workplace by Withum

(1 avaliação)
OneWindow Workplace is a turnkey, ready-to-go intranet. No more designing and building. With OneWindow running on Office 365 we have taken the best elements of great intranets and team sites and made it all available to you - fully integrated with Office 365 and available from day one. OneWindow takes your standard Office 365 deployment and makes it specific to your industry and organization while removing the cost and complexity you would find with custom on premise solutions. A turnkey modern social intranet for Microsoft Office 365, revolutionizes the way employees collaborate, communicate and engage.
Quosera is a Q&A community and Knowledge Management platform inspired from Quora with support for Rich Media content (oembed), TeX and MathML, powerful Topics (tags) functionality, Content History, Private Messaging, Follow questions/topics/users functionality among others. Quosera supports MathML and TeX via Mathjax which makes it very useful for academic and research institutes that need to discuss mathematical work like equations and solutions to math problems. A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor.
eStudio's collaboration platform features include document management, scheduling calendars, project management software. eStudio is easily customized, each user will see only the features that are appropriate for your business needs. Upgrade up to eStudio Pro and get more storage, more projects and more FTP spaces. If storage, privacy and security is of paramount concern eStudio eXtreme can be configured for your business. Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients.
Zillable is an AI-assisted suite of native collaboration tools for business process automation. With Zillable, teams of all sizes can automate projects and coordinate teamwork to bring innovation full-circle. The suite combines all the productivity tools youre already using - chat, Kanban boards, online document collaboration, cloud storage, note-taking, and more - all in one place. Automate teamwork with an AI-assisted suite - chat, online document collaboration, and boards powered by bots to accelerate innovation.
Contabulo's flexible board system combines the best elements of wikis and card-based management tools. Each card can be anything from a simple note, to a task, to a complete wiki article. Use it to keep all of your project data, organizational knowledge, and notes in one place. Simple but flexible board system combines the best elements of wikis and card-based management tools

da Benchmark Technologies International

(1 avaliação)
Simplify the implementation and change management of procedures and controls. Provide staff with quick access to their procedural requirements and subject matter experts for questions. Key benefits: flexible access and revision control; streamlined revisions; automated alerts via client email service; versioning & audit trails; automated staff sign-offs on procedural/policy requirements; custom reporting; user friendly; quick implementation using our hosted or licensed solution. Provides a controlled environment for efficiently updating your internal controls, policies, procedures and training manuals.
Free-form database software that takes input in a word processor format to capture and edit all information to build a knowledge base. Free-form database software that takes input in a word processor format to capture and edit all information to build a knowledge base.
Quickly search for company policies, FAQ, best practices, and more with our Knowledge Management add-in. Increase your employees' productivity by making them more self-sufficient. Capturing and sharing the key information within your company enables effective decision making and accelerates company growth. Quickly search for company policies and procedures, FAQ, best practices, document templates, and more.

da Querybot Systems

(0 avaliações)
Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.

da Xpert Technologies

(0 avaliações)
XPERT KNOWLEDGE is a product to solve all your electronic filling management & document retrieval needs. It allow you to scan in your documents & index the text associated with the document. It is simple to use & will address to your lifelong document management needs. Benefits are: 1. Instant Retrieval 2. Secure Information Sharing 3. Recover Valuable Office Space 4. Protect Your Intellectual Property 5. Disaster Recovery & Business Continuity 6. Cost Savings/ Environmental Friendly Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge.

da RTI Software

(0 avaliações)
Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features.

da InstantASP

(0 avaliações)
Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area. Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area.

da Talisma

(0 avaliações)
Customizable enterprise software streamlines document management, customer support, reporting, etc. Customizable enterprise software streamlines document management, customer support, reporting, etc.

da Traction Software

(0 avaliações)
Plan, work, and track activity across all of your projects with dashboard and activity views. Create, revise, task, and share all of your important process documentation in one location. It's easy using TeamPage tasks and forms tailored to your process. TeamPage tracks everything, making audits a breeze. Traction Teampage combines the best of task tracking and authoring tools to create a comprehensive business solution to help teams stay connected and accomplish their goals. Whether you are one person or a thousand, Teampage helps you coordinate, communicate, and track all your activity.

da DoyleSoft

(0 avaliações)
We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Simple, effective, and affordable knowledge management software for small businesses.

da FIRST Software Solutions

(0 avaliações)
Integrated library, reference and knowledge management software package. Integrated library, reference and knowledge management software package.

da Epazz

(0 avaliações)
All-in-one: Web Portal, Content Management, Document Management, Learning Management, Online Community, Knowledge Management, Single Sign-on Capability, Email, Collaboration. BoxesOS v 3.0 is designed to maximize communication, collaboration and functionality for key stakeholder groups (senior management, employees, clients, partners, vendors and many more ) providing secure Internet-enabled integration to the enterprises ERP, administration operating systems and accounting solutions. All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration.

da BrainKeeper

(0 avaliações)
A wiki tool that allows everyone in an organization to contribute to a single knowledge base. A wiki tool that allows everyone in an organization to contribute to a single knowledge base.

da Imunin Knowledge Management Software

(0 avaliações)
PeerAware is a knowledge software system that organizes users and their shared documents, spreadsheets and presentations into a searchable knowledge network. Users connect through chat groups where they can dicuss current topics, work together on a shared whiteboard or browse and download shared files. KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network.