Knowledge Management Software

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Spoke

Spoke

by Spoke

(14 reviews)

Spoke's A.I. powered knowledge base keeps track of all types of useful information, no matter where it's buried across the company. And there's no need to set aside special time to document all the stuff trapped in your brain: It's easy to add to the knowledge base as you answer employee questions. Learn more about Spoke

Bloomfire

Bloomfire

by Bloomfire

(160 reviews)

Bloomfire is currently trusted by hundreds of teams and organizations as a secure collaboration software that allows teams of all sizes to create, share, upload and collaborate around almost anything. Our mission is simple, help people looking for answers get them. Simplifying web collaboration within organizations with easy content upload, creation, sharing and enabling the transfer of knowledge from people that have it to people that need it, when they want it. Learn more about Bloomfire

Zoho Desk

Zoho Desk

by Zoho Desk

(1416 reviews)

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk

Litmos LMS

Litmos LMS

by Litmos

(193 reviews)

Litmos is a cloud-based continuous learning platform that unifies learning management, the extended enterprise, prepackaged content, and a content management system to meet any organizations training needs. Designed with learner experience in mind, the platform allows content to be consumed on any device, and within the applications users already access for a truly embedded learning experience. Millions of users across 20 industries and more than 130 countries use Litmos to learn better. Learn more about Litmos LMS

Freshservice

Freshservice

by Freshworks

(311 reviews)

Despite popular opinion, life as a service desk agent is as unglamorous as it can get. A support agent spends most of his time, answering the same set of questions over and over. Imagine answering "How do I reset my password?" fifty times a day; not only does this make their life incredibly monotonous but it also makes the end-user wait for an answer to a problem or query that actually could be solved in a jiffy with the right guide. Learn more about Freshservice

Shelf

Shelf

by Shelf

(37 reviews)

Shelf is an award winning knowledgebase with the best search in the industry. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert for best in class search and organization. Unlike other knowledgebase platforms, Shelf enables any type of content to be stored and organized, including; documents, youtube videos, web links and more. Shelf can be setup in minutes. Contact us for a demo and free trial. Learn more about Shelf

Freshdesk

Freshdesk

by Freshworks

(603 reviews)

Freshdesk is a SaaS based customer support software that comes with an in-built knowledge base. Support teams can create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. You can even turn on Google Analytics integrations to get a peek at what people are looking for in your support portal. You can share certain solution articles within your team, with customers from certain companies, logged in users and the like. Learn more about Freshdesk

Helpjuice

Helpjuice

by Helpjuice

(43 reviews)

Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Learn more about Helpjuice

Quip

Quip

by Quip

(80 reviews)

Quip is a new way to collaborate with your team that combines documents, spreadsheets, checklists, and chat in one seamless experience. Efficiently manage projects, finalize budget plans, share meeting notes, and stay connected every step of the way. Used by thousands of the most innovative companies in the world: Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. Learn more about Quip

Thought Industries

Thought Industries

by Thought Industries

(15 reviews)

The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Learn more about Thought Industries

KPS Knowledge Management Software

KPS Knowledge Management Software

by Knowledge Powered Solutions

(4 reviews)

Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality to enable internal employees and customer facing organisations to significantly increase productivity. Natural language search, advanced content creation and moderation processes combine with high levels of insight to ensure your knowledge can be managed centrally with minimal administration overhead. Available in a SaaS or On Premise model. Learn more about KPS Knowledge Management Software

SABIO Knowledge Management

SABIO Knowledge Management

by SABIO

(17 reviews)

SaaS-based SABIO gets the most out of your organizations knowledge because its easy to use, deploy, and administer. SABIO wraps a beautiful interface around a fully-featured solution with CRM and ticketing app integrations and an API. Find out how powerful easy can be. Learn more about SABIO Knowledge Management

ProcedureFlow

ProcedureFlow

by ProcedureFlow

(25 reviews)

With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Learn more about ProcedureFlow

AnswerHub

AnswerHub

by DZone

(30 reviews)

AnswerHub is built specifically with developers in mind. With features like ideation, advanced analytics, advanced search, and customizable themes and configurations, AnswerHub is the perfect solution for companies and teams who need to engage internal and 3rd-party developers. Some of the most developer-centric companies in the world use AnswerHub for productivity and knowledge sharing including GE, Epic Games, LinkedIn, eBay, USAA, Unity, and Thomson Reuters. Learn more about AnswerHub

Igloo Software

Igloo Software

by Igloo Software

(22 reviews)

Igloo is an intranet you'll actually like. All Igloos come loaded with an impressive list of features, such as blogs, wikis, forums, comments, file sharing and more. Plus, with Igloo, you don't have to be stuck at your desk to do your work. You can capture action items from your laptop during a meeting, check company news from your phone, and access the latest version of a file from the comfort of your home. Learn more about Igloo Software

eXo Platform

eXo Platform

by eXo

(105 reviews)

eXo Platform is a knowledge management software solution that can help you drive company performance, facilitate knowledge transfer and improve employee training. eXo is a team collaboration and project management tool for enterprise and government. It promotes innovation and idea sharing by giving teams the power to create, share and manage content, all in one place. It is a great way to create a full-featured knowledge base. Learn more about eXo Platform

BoostHQ

BoostHQ

by SkyPrep

(7 reviews)

BoostHQ is the leading knowledgebase that allows companies to create, share, and index their organization's knowledge. Available on both web and mobile, employees can easily access and contribute information to the platform on the go. BoostHQ integrates with the business tools and supports the file types you already use (documents, cloud storage tools, online articles, videos and web links). Schedule a demo to see how BoostHQ can work for your team. Learn more about BoostHQ

Twine

Twine

by Twine Intranet

(6 reviews)

Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. Learn more about Twine

Intelligent Troubleshooting

Intelligent Troubleshooting

by Dezide

(3 reviews)

Dezide provides software for optimizing technical troubleshooting processes for manufactures and operators of equipment for Mining, Oil&Gas, Wind and other heavy and advanced industrial industries. Also serving the telecom, high tech and communications industries. Dezide is used online by our customers for improving AHT and quality in Call Centers and Surveillance Centers as well as for increasing availability, reliability, MTBF and reducing MTTR for on-site scheduled and unscheduled maintenance Learn more about Intelligent Troubleshooting

Confluence

Confluence

by Atlassian

(428 reviews)

Confluence is an open and shared workspace that connects people to the ideas and information they need to do their best work. Group related pages together in a dedicated space for your work, your team, or cross-functional projects so information is easy to find. Confluence's powerful search engine and page trees ensure that you can always find the right content, when you need it most. With the right knowledge at your finger tips, create, collaborate, revise, and finalize work all in one place. Learn more about Confluence

Zingtree

Zingtree

by Zingtree

(84 reviews)

Zingtree allows you to create, customize, deploy and analyze interactive decision trees, process guides, and agent call scripts that live on your website. With Zingtree, it's incredibly easy to help customers self-solve problems, better navigate websites and products, and intelligently route to the right information for any process (internal or customer-facing). Integrations with Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier, and more are available for free. Learn more about Zingtree

Universe

Universe

by Universe

(2 reviews)

The leading all-in-one knowledge management and intranet platform, designed for companies that work with Google's G Suite. The award-winning platform brings together intranet, collaboration and social networking into one unified solution. Start a free demo! Learn more about Universe

elevio

elevio

by elevio

(9 reviews)

Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Learn more about elevio

MangoApps

MangoApps

by MangoApps

(44 reviews)

Make work easy with MangoApps Content & Knowledge Management Platform - a central place to store, share, find documents & other company knowledge. With an intelligent employee platform at its core, MangoApps is designed for & serves organizations with 50-50,000 employees in a broad range of industries from retail, healthcare, manufacturing, not-for-profit, professional services, financial services, media, technology and the public sector. Learn more about MangoApps

Tettra for Slack

Tettra for Slack

by Tettra

(0 reviews)

A company wiki that helps Slack teams manage and share organizational knowledge. Learn more about Tettra for Slack

Alloy Navigator

Alloy Navigator

by Alloy Software

(14 reviews)

Amplify the knowledge at the center of your IT organization with Alloy Navigator's Knowledge Management capabilities. Time-saving features like technician quick article builds articles from tickets and multi-stage approvals ensure creation and revisions are controlled. Couple that with intelligent categorization, a permission layer and Self-Service Portal integration and you've got yourself the perfect Knowledge Base solution for all your Service Management needs. Learn more about Alloy Navigator

Contabulo

Contabulo

by Contabulo

(1 review)

Contabulo's flexible board system combines the best elements of wikis and card-based management tools. Each card can be anything from a simple note, to a task, to a complete wiki article. Use it to keep all of your project data, organizational knowledge, and notes in one place. Learn more about Contabulo

Showcase Workshop

Showcase Workshop

by Showcase Software

(1 review)

You don't need a six-figure budget to create an app for your sales team. Sales conversations happen in the field, on the phone and over email. Your sales team needs instant access to information, and the ability to share that information with customers, no matter where the conversation is taking place. With Showcase, your team have the content they need, the brochures, spec sheets, videos, presentations, etc. neatly organised, at their fingertips. Learn more about Showcase Workshop

monday.com

monday.com

by monday (formerly dapulse)

(905 reviews)

monday.com is a project management tool your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual tool of its kind and shows you exactly where things stand at a single glance. Finally get rid of painfully long email threads, cut down on meetings, and experience the satisfaction of turning things green when they're done. Learn more about monday.com

ComAround Knowledge

ComAround Knowledge

by ComAround

(11 reviews)

ComAround Knowledge is an easy-to-use knowledge management and self-service solution that specializes in capturing, structuring and sharing knowledge throughout the support flow. The solution is KCS Verified, which means it supports best practice workflow. ComAround Knowledge is cloud based and integrates with ITSM solutions with ComAround Connect. ComAround has already helped thousands of service organizations improve their technology to achieve knowledge management and self-service success. Learn more about ComAround Knowledge

Flock

Flock

by Riva

(55 reviews)

When users tell us that they're emailing each other less and shooting Flock messages back and forth to get work done, we know we're doing something right! From instant messaging to creating channels to integrating with your favorite external apps like Google Drive, MailChimp, Dropbox, Jira, Trello - organize all your work collaboration efforts with Flock. Flock is a powerful work tool that comes loaded with inbuilt features like Shared to-dos, Reminders, Notes, Polls and lots more! Learn more about Flock

elium

elium

by Elium

(0 reviews)

elium is a knowledge sharing platform that helps you capture, curate and communicate in the digital workplace. It is both a web SaaS & mobile solution. Our purpose is to help Knowledge blossom across corporate silos and connect people and knowledge. The platform enables seamless collaboration, avoiding duplication of effort thus engaging the communities, stimulating knowledge sharing and collective learning.Talent and knowledge flows transcend company & geographic boundaries. Learn more about elium

MyHub

MyHub

by MyHub Intranet Solutions

(9 reviews)

Quickly and easily get to grips with your company-wide knowledge with MyHubs cloud-based intranet software. MyHub is a low-cost intranet solution that provides an out of the box intranet with a range of powerful business tools designed to improve internal communications, knowledge management, and employee engagement. Such as staff directory, profiles, secure login, mobile friendly, document/file storage, blogs, forums, custom pages. Learn more about MyHub

Zoho Connect

Zoho Connect

by Zoho

(32 reviews)

Zoho Connect is a team collaboration app, that unifies people, resources, and the apps they need. Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick.With Zoho Connect, faster communication and better collaboration is guaranteed. Learn more about Zoho Connect

UseResponse

UseResponse

by UseResponse

(21 reviews)

All-in-one support suite to get customer feedback and provide support for only $15/month. Used primarily as self-hosted solution installed on your server with Cloud option, UseResponse can be embedded and deployed easily. Learn more about UseResponse

Inno360

Inno360

by Inno360

(0 reviews)

inno360 Enables Disruptive Innovation. The inno360 SaaS platform is designed to enable leading innovation companies to identify disruptive opportunities for their new products, both within and outside their respective industries. To do this, we provide you with a complete view of the competitive landscape, available and emerging technologies, potential solution partners, and other profound insights that will inspire new directions for your products. Learn more about Inno360

KBPublisher

KBPublisher

by Double Jade

(14 reviews)

KBPublisher is a web based knowledge base application that can be pretty much anything you want it to be. Use it to share knowledge with others. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs and any other type of information. All your users would need to access your information is a standard web browser and an internet connection. Learn more about KBPublisher

Inmagic Presto

Inmagic Presto

by Lucidea

(0 reviews)

Inmagic Presto makes it easy to connect people with information they need, with less time searching and more time doing. Presto alleviates such problems as information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they might never get via traditional search methods. Learn more about Inmagic Presto

NotoWare

NotoWare

by Tri-J Solutions

(0 reviews)

Quickly organize and communicate process and procedure information to employees! NotoWare is a web-based application that manages current and new information, resulting from business process improvement initiatives. It allows quick access and continuous updating of processes, procedures, work instructions and other documentation where changes are automatically communicated to employees. Sign up for a free demo. Learn more about NotoWare

Eloquent WebSuite

Eloquent WebSuite

by Eloquent Systems

(0 reviews)

Replace your traditional archives, library, museum, and/or records management software with an application that takes you into the digital world. Retain all functionality you enjoy with your legacy system, but leverage the power of our digital archives software, records and document management software, or robust knowledge management, library automation and museum collections management applications to manage both physical and digital assets. Browser agnostic and mobile friendly. Learn more about Eloquent WebSuite

NanoNotion

NanoNotion

by IntraLearn Software

(0 reviews)

Vast quantities of innovative ideas and knowledge lie unused, inaccessible, and under-appreciated across your entire organization. NanoNotion helps to harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metrics, recognition, and rewards. Learn more about NanoNotion

Favro

Favro

by Favro

(275 reviews)

Favro is a comprehensive project management and collaboration tool with which developers, marketers & executives can plan, track and evolve ideas quickly and easily. Designed to suit the size and needs of any project, Favro allows users to add features and popular integrations as and when they need them. With team boards, scalable backlogs and aggregated reports alongside built-in Kanban and SCRUM support, Favro aims to deliver a simple yet robust project management solutions for businesses. Learn more about Favro

Knowledge Center

Knowledge Center

by Unymira USU

(9 reviews)

Knowledge Center brings together all of the knowledge of your company within one centralized, easily accessible database. Our ACTIVE knowledge base is able to adapt to every service environment, providing agents with answers where and when they need them. With the intelligent search capability our goal is to make customer service as easy as a Google search. Learn more about Knowledge Center

Opentute

Opentute

by Opentute

(6 reviews)

Opentute is a Social Learning Network. Our cloud-based product enables you to launch a branded learning and communication platform. Opentute includes such major features as course-builder, quiz-builder, dashboard, instant messages and notifications, channels and e-commerce. We revolutionise the way online learning is done these days by flipping the 'Push' to 'Pull' model with a learner-centric approach. There are no technical skills required to build learning and track performance. Learn more about Opentute

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1305 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Altiar

Altiar

by Altiar

(6 reviews)

A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization.

eStudio

eStudio

by Same-Page.com

(1 review)

Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients.

Problem Solver

Problem Solver

by Omnex Systems

(0 reviews)

Designed to be a single repository of all customer and internal problems issued by the organization.

Clinked

Clinked

by Rabbitsoft

(34 reviews)

Clinked offers customised cloud solutions for businesses. Securely share files, communicate with clients and keep track of your tasks.

Centralpoint

Centralpoint

by Oxcyon

(3 reviews)

Oxcyon (and its application Centralpoint) have 17 years experience building robust knowledge management solutions

Auros

Auros

by Auros Knowledge Systems

(3 reviews)

Knowledge Management solution for the Advanced Manufacturing sector that captures and structures organizational know-how and standards.

XWiki

XWiki

by XWiki

(23 reviews)

XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration.

HappyFox

HappyFox

by HappyFox

(58 reviews)

A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.

Tallium

Tallium

by TallyFox

(6 reviews)

Team collaboration with Tallium is more efficient by using contextual knowledge sharing to link relevant expertise and information.

Deckard

Deckard

by Deckard

(0 reviews)

Knowledge management platform for software developers: fast and interactive like a chat but persistent and organized like a wiki.

SmartUp

SmartUp

by SmartUp

(8 reviews)

SmartUp is a microlearning platform that lets you create and gamify knowledge to train your teams for engagement and learning.

EdCast

EdCast

by EdCast

(0 reviews)

EdCast is an AI-Powered Knowledge Cloud for Unified Discovery, Knowledge Management and Personalized Learning.

kaams

kaams

by Amsphere

(0 reviews)

Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters.

Inbenta

Inbenta

by Inbenta

(0 reviews)

Inbenta Search for Customer Service is an AI-powered solution that provides accurate results to customers & support agents instantly.

Plek

Plek

by plek.co

(0 reviews)

Plek is a community and collaboration platform: easy-to-use, fast, smart and secure.

eXo Platform

eXo Platform

by eXo

(105 reviews)

Open source knowledge management solution that help businesses to remain competitive.

Qiqqa

Qiqqa

by Quantisle

(1 review)

Search for, record, share and instantly recall the important information from your research documents with Qiqqa.

SmartSupport

SmartSupport

by Safeharbor Knowledge Solutions

(12 reviews)

SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need.

iMeetCentral

iMeetCentral

by PGi

(10 reviews)

A powerful collaboration and project management solution that enables teams to collaborate around files.

Helpman

Helpman

by Helpman

(7 reviews)

Create a knowledge base/help center for your product or online store in a few minutes.

Salesforce Community Cloud

Salesforce Community Cloud

by Salesforce Community Cloud

(47 reviews)

Online community software that enables companies to connect customers, partners, and employees to get work done anywhere.

ScreenSteps

ScreenSteps

by Blue Mango Learning Systems

(13 reviews)

Cloud software for creating, managing, and delivering SOPs to internal employees.

Theum

Theum

by Theum

(6 reviews)

Turn any set of documents into an AI-driven virtual expert that delivers a complete, ready-to-use answer to every question.

eKMS

eKMS

by The Software Hospital

(0 reviews)

An enterprise level system that provides organizations with a private network to communicate and collaborate across.

Sugester

Sugester

by Sugester

(2 reviews)

Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

KnowledgeOwl

KnowledgeOwl

by KnowledgeOwl

(202 reviews)

Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff

iorad

iorad

by iorad

(0 reviews)

Simple way to document and share application knowledge.

PHPKB

PHPKB

by Chadha Software Technologies

(6 reviews)

Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information.

SupportPoint

SupportPoint

by Panviva

(1 review)

Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere.

EduBrite

EduBrite

by EduBrite Systems

(40 reviews)

Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers.

AnswerDash

AnswerDash

by AnswerDash

(3 reviews)

AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

WebFirst

WebFirst

by RTI Software

(0 reviews)

Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features.

Knosys

Knosys

by Knosys

(0 reviews)

Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms.

Yonyx

Yonyx

by Yonyx

(26 reviews)

Decision tree driven interactive guides for technical support & customer service

ServiceNow Knowledge Management

ServiceNow Knowledge Management

by ServiceNow

(8 reviews)

Captures knowledge from across the organization, and packages and makes it readily available for the shared use of employees.

Vanguard System

Vanguard System

by Vanguard Software

(0 reviews)

Vanguard System brings real-time, enterprise collaboration to all facets of business modeling for faster, smarter decisions.

HelpDocs

HelpDocs

by HelpDocs

(2 reviews)

Help Customers Successfully Use Your Product

Answerbase

Answerbase

by Lumin Creative

(10 reviews)

A Q&A knowledge sharing platform allowing users to ask questions, receive answers, and browse content and articles.

Lessons Learned Database

Lessons Learned Database

by Secutor Solutions

(2 reviews)

A database for storing and searching for lessons learned and best practices.

Kreeo

Kreeo

by i-nable Solutions

(0 reviews)

Unify content, files and structured data from various sources and intelligently organize it to enable effective collaboration and flow.

Heroic Knowledge Base

Heroic Knowledge Base

by Hero Themes

(0 reviews)

Knowledge Base plugin for WordPress. Works with your existing WordPress theme.

Berkeley Publisher

Berkeley Publisher

by Berkeley Bridge

(0 reviews)

The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees.

ProProfs Knowledge Base

ProProfs Knowledge Base

by ProProfs

(13 reviews)

ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Way We Do

Way We Do

by Way We Do

(7 reviews)

Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow.

IntelliEnterprise

IntelliEnterprise

by adenin TECHNOLOGIES

(1 review)

IntelliEnterprise is the one-stop-shop Intranet for managing and discovering content, connecting users and offering enterprise search.

HelpConsole

HelpConsole

by Browse Lab

(0 reviews)

Web application that allows users to author and host their own help systems from which they can produce PDF, HTML, and Word manuals.

IRIS Business Architect

IRIS Business Architect

by Benchmark Consulting

(5 reviews)

Reliable Business architecture software to deliver successfully your agile initiatives at lower risk from planning to execution.

KnowledgeAgent

KnowledgeAgent

by Synthetix

(0 reviews)

Online knowledge-base SaaS that includes built-in collaboration tools and online editing functionality for contact center agents.

Remedy Knowledge Management

Remedy Knowledge Management

by BMC Software

(1 review)

Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options.

Haydle

Haydle

by Haydle

(0 reviews)

Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions.

FuzeDigital

FuzeDigital

by FuzeDigital

(3 reviews)

Comprehensive, modular and easy to use web-based customer care software suite.

Knowledgebase Manager Pro

Knowledgebase Manager Pro

by Web-Site-Scripts.com

(1 review)

Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge.

Intelligence2day

Intelligence2day

by Comintelli

(1 review)

SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information.

Astute Knowledge

Astute Knowledge

by Astute Solutions

(0 reviews)

Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software.

Astute Knowledge

Astute Knowledge

by Astute Solutions

(0 reviews)

Enhance customer engagement with omni-channel self-service and a smart knowledgebase driven by chatbots & natural language processing.

Wix

Wix

by Wix

(751 reviews)

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

Lessons Learned Server

Lessons Learned Server

by Bloxware

(1 review)

Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization.

LearnLode

LearnLode

by LearnLode

(0 reviews)

Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules.

ArabDox

ArabDox

by Sakhr Software

(0 reviews)

Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French.

ProudFolio

ProudFolio

by ProudFolio

(0 reviews)

An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team.

AlwaySupport

AlwaySupport

by AlwaySupport

(1 review)

Self-learning knowledge-base solution that provides contextually relevant answers to support queries in real time.

Guru

Guru

by Guru

(6 reviews)

Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most.

Unified Knowledge Platform

Unified Knowledge Platform

by RightAnswers

(4 reviews)

Get the Right Answers to the Right People at the Right Time. RightAnswers increases IT help desk & customer service agent productivity

CARA

CARA

by Generis

(1 review)

Generis CARA is a fast, friendly and flexible user interface for content management systems including Documentum, Alfresco and Oracle.

XPERT Knowledge

XPERT Knowledge

by Xpert Technologies

(0 reviews)

Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge.

Talisma KnowledgeBase

Talisma KnowledgeBase

by Talisma

(0 reviews)

Customizable enterprise software streamlines document management, customer support, reporting, etc.

DoyleSoft Knowledge Base

DoyleSoft Knowledge Base

by DoyleSoft

(0 reviews)

Simple, effective, and affordable knowledge management software for small businesses.

XperiDesk

XperiDesk

by camLine

(0 reviews)

A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management

eGain Knowledge

eGain Knowledge

by eGain Communications

(0 reviews)

Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service.

SupportHero

SupportHero

by SupportHero

(19 reviews)

In-App Knowledge Base to help you reduce Support Tickets work by more than 40%.

Enablement

Enablement

by CallidusCloud

(17 reviews)

SaaS portal software for sales enablement to help share knowledge.

Novo Knowledge Base Software

Novo Knowledge Base Software

by Novo Solutions

(6 reviews)

Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge.

Connotate

Connotate

by Connotate

(5 reviews)

Connotate addresses the exacting challenge of extracting web content to fuel business processes, information products, services & apps

HelpSite.io

HelpSite.io

by HelpSite.io

(5 reviews)

HelpSite.io is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business. Get starte

Lumo Flow

Lumo Flow

by Lumo Research

(2 reviews)

A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web.

Moxie Knowledge

Moxie Knowledge

by Moxie Software

(2 reviews)

Moxie Knowledge Management Software provides instant and accurate information for customers and employees.

K2C Knowledge Management

K2C Knowledge Management

by Klick2Contact EU

(2 reviews)

Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.

RedQuarry RMS

RedQuarry RMS

by RedQuarry

(2 reviews)

An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents.

Acknow

Acknow

by The Invaders

(2 reviews)

Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset.

Coveo for Customer Service & CRM

Coveo for Customer Service & CRM

by Coveo

(1 review)

AI-Powered Search for Salesforce Communities, Service Cloud and App Cloud

OneWindow Workplace

OneWindow Workplace

by One Window Workplace by Withum

(1 review)

A turnkey modern social intranet for Microsoft Office 365, revolutionizes the way employees collaborate, communicate and engage

Quosera

Quosera

by Sopan Technologies

(1 review)

A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor.

CommonSense

CommonSense

by Sense Software

(0 reviews)

Web based knowledgebase, document & content management and repository, security and management module.

Querybot

Querybot

by Querybot Systems

(0 reviews)

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.

POC Link

POC Link

by Gaddis Consulting Group

(0 reviews)

A web-based software system that allows people within organizations and associations to work more effectively.

FIRST KM

FIRST KM

by FIRST Software Solutions

(0 reviews)

Integrated library, reference and knowledge management software package.

BoxesOS

BoxesOS

by Epazz

(0 reviews)

All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration.

Enterprise Wiki

Enterprise Wiki

by BrainKeeper

(0 reviews)

A wiki tool that allows everyone in an organization to contribute to a single knowledge base.

PeerAware

PeerAware

by Imunin Knowledge Management Software

(0 reviews)

KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network.

Aptean Knova KM

Aptean Knova KM

by Aptean

(0 reviews)

Intelligent customer experience software application that reduces service costs, increases revenue, and improves customer satisfaction.

RulesMapper

RulesMapper

by IGMapware

(0 reviews)

Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security.

Phrontex

Phrontex

by Kesteven and Associates

(0 reviews)

Content management application and methodology for tracking all the internal documents and their versions within an organization.

SlimWiki

SlimWiki

by SlimWiki

(0 reviews)

Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI.

Indexedmind

Indexedmind

by Indexed Mind

(0 reviews)

A search engine for finding people, talent, skills and most importantly knowledge inside organizations.

ManIPulate

ManIPulate

by HAL 9000 Systems

(0 reviews)

Knowledge management system that makes contract, IP and document management simple.

OmniknowledgeFAQ

OmniknowledgeFAQ

by Acknowledgement

(0 reviews)

Happy customers, shorter service queues!

Breezio

Breezio

by Breezio

(0 reviews)

A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more

Sem.Note

Sem.Note

by SEMYOU

(0 reviews)

Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud

IntelligenceBank Business

IntelligenceBank Business

by IntelligenceBank

(0 reviews)

The smart online information management service with document management, custom databases, live data feeds, and workflow.

Wellspring

Wellspring

by Wellspring Worldwide

(0 reviews)

Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need.

EVA Netmodeler

EVA Netmodeler

by Inspired

(0 reviews)

A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers.

Manzama Intelligence Platform

Manzama Intelligence Platform

by Manzama

(0 reviews)

Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights.

Kaleo

Kaleo

by Kaleo Software

(0 reviews)

We use automation to answer employee questions so they dont get stuck, and so you dont answer the same questions over and over.

Blunder

Blunder

by Blunder Solutions

(0 reviews)

A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it.

lift

lift

by Agilis

(0 reviews)

Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options.

Teamemo

Teamemo

by Teamemo

(0 reviews)

Modern wiki software as a service for intranets and knowledge management.

Ascribe

Ascribe

by Ascribe

(0 reviews)

Enables Market Researchers, Customer Experience Leaders and Human Resource Professionals make confident decisions

livepro

livepro

by Livepro Australia

(32 reviews)

livepro delivers ANSWERS, not documents to customers and staff via an API. The same information no matter where it's asked.

Inteum

Inteum

by Inteum Company

(19 reviews)

An innovation management software that streamlines the whole technology supply chain, from IP to monetization.

Wix Answers

Wix Answers

by Wix Answers

(14 reviews)

Wix Answers is the professional platform you can use to create your own Knowledge Base Software and support your customers.

IBM ECM

IBM ECM

by IBM

(6 reviews)

IBM Enterprise Content Management allows businesses to access, analyze, and act on business content.

Lighthouse Desktop

Lighthouse Desktop

by KMS lighthouse

(6 reviews)

Lighthouse is a next generation digital knowledge solution that provides customers and employees consistent and accurate knowledge.

ClickHelp

ClickHelp

by ClickHelp

(6 reviews)

Online documentation and knowledge base tool. Supports teamwork, single-sourcing, SSO, password-protected documents, printed export ...

Obie.ai

Obie.ai

by Tasytt

(4 reviews)

Obie, the first continuous learning bot built for Slack, is reinventing the way teams communicate with their internal knowledge.

Elqano

Elqano

by Elqano

(3 reviews)

A knowledge management platform that enables our customers to make the right decisions with the right information.

Dr.Explain

Dr.Explain

by Indigo Byte Systems

(3 reviews)

Software for creating on-line manuals, user guides, help files, and support documentation for software products and services.

Lexipol

Lexipol

by Lexipol

(3 reviews)

Online content delivery platform and mobile app that provide secure storage and easy access to policy and training content.

DKM (Dynamic Knowledge Management)

DKM (Dynamic Knowledge Management)

by EKON Modeling Software Systems

(3 reviews)

A complete suite of social knowledge collaboration, communication and management Eco-system.

Collections

Collections

by Keeeb

(2 reviews)

Keeeb Collections is a subscription-based software eliminating redundant business research, reduces costs, and increases productivity.

Correlate K-Map

Correlate K-Map

by Correlate

(1 review)

Correlate K-Map, your cure for digital chaos. Non-intrusive, transparent and very easy to install and use Windows software.

Nuclino

Nuclino

by Nuclino

(1 review)

Web-based collaboration and management solution that brings team members together via workspaces, visual boards, and document sharing.

InstantKB.NET

InstantKB.NET

by InstantASP

(0 reviews)

Knowledge Base solution that includes self-service customer support, assigned user accounts and secure admin area.

CIVER-MANAGE

CIVER-MANAGE

by Civerex Systems

(0 reviews)

A free-form knowledgebase builder that enables organizations to create and graphically manage thousands of information items

Question and Answer

Question and Answer

by Quandora

(0 reviews)

Knowledge sharing solution with analytics, activity feeds, tagging system, questions filtering, gamification, 3rd party integrations

CODIO

CODIO

by Computas

(0 reviews)

Web-based team collaboration solution, based on Microsoft SharePoint, including work desk, operations dashboard, and case management.

ROK'IT

ROK'IT

by VEDALIS

(0 reviews)

RoK'IT is a comprehensive KM platform helping your organization to maximise its Return On Knowledge.

digi-libris Reader

digi-libris Reader

by digi-libris

(0 reviews)

Personal knowledge management tool (PC, MAC, Linux) that classifies downloaded documents by reading their metadata.

Alcea KnowledgeTrack

Alcea KnowledgeTrack

by Alcea Technologies

(0 reviews)

Alcea KnowledgeTrack for centralized knowledge and information.

Knowledge Management

Knowledge Management

by Synergy Computer Solutions

(0 reviews)

An application based on SharePoint that allows employees to connect, collaborate, and share knowledge.

Lean

Lean

by The Lean Way

(0 reviews)

Helps develop & sustain your lean & continuous improvement culture.The software simplifies the process of applying kaizen.

SICURA

SICURA

by noHold

(0 reviews)

Cloud-based platform that comes with article management, usage metrics, API set, content maintenance and editor.

PanKM

PanKM

by ASSYST

(0 reviews)

Integrated Knowledge Enterprise under a single platform.

FAQ Software

FAQ Software

by zehnplus

(0 reviews)

A.I. powered ranking of FAQs and data added to your existing site that allows your customers to easily find correct answers.

Calls9 Knowledge Plus

Calls9 Knowledge Plus

by Calls9

(0 reviews)

A blended approach to the digital workplace encompassing tools to improve knowledge management, intranet, communication, and operations

Knowlocker

Knowlocker

by Knowlocker

(0 reviews)

Brings your management and staff knowledge together in one place, helps you find it fast, and aids in collaboration and sharing.

BlueSpice MediaWiki

BlueSpice MediaWiki

by Hallo Welt!

(0 reviews)

Enterprise distribution of the famous Wikipedia software MediaWiki, that allows optimized agile knowledge management.

Talking Circles

Talking Circles

by Talking Circles

(0 reviews)

Increased workforce efficiency through critical knowledge sharing

BioXM

BioXM

by Biomax Informatics

(0 reviews)

BioXM is all-in one enterprise knowledge management software that helps to make better decisions and follow relevant strategies.

Heropath

Heropath

by Heropath

(0 reviews)

Time saving knowledge base that delivers content effectively to users.

Figure 1

Figure 1

by Figure 1

(0 reviews)

Knowledge sharing platform that enables medical professionals to share and discuss real life cases online.

myBase

myBase

by Wjj Software

(0 reviews)

Free-form database software that takes input in a word processor format to capture and edit all information to build a knowledge base.

Document360

Document360

by Kovai

(0 reviews)

Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease.

LessonFlow

LessonFlow

by Lessons Learned Solutions

(0 reviews)

Multi-departmental lessons learned software application, providing secure access to knowledge across your organisation.