Knowledge Management Software

Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format. Knowledge Management solutions allow successful strategies to be transferred and replicated throughout an organization. Implementation can be inwardly focused on faster learning, new knowledge creation, and innovation or directed outwardly, providing a self-guided service path for customers. Knowledge Management software is related to Business Intelligence software and Document Management software.

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by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Learn more about Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Learn more about Zendesk

by Bloomfire

(159 reviews)
Bloomfires knowledge management software allows teammates to quickly and securely share information in a dynamic and social environment. When every piece of content is centralized and searchable, teams can access information when they need it, from any device. Employees spend upwards of 20% of their time looking for information, Bloomfire reduces that time to increase productivity and efficiency. Upgrade your knowledge management software today and see what Bloomfire can do for you. Learn more about Bloomfire A secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. Learn more about Bloomfire
With Yext's best-in-class, cloud-based platform, you'll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online. It is your centralized hub to manage all the facts consumers seek about your people, places, and products - from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. Learn more about Yext Knowledge Manager Your single source of truth for the public facts about your business. Learn more about Yext Knowledge Manager

by Litmos

(221 reviews)
The SAP Litmos learning platform enables thousands of global companies to deliver training in the now. The solution is comprised of a powerful LMS, a commerce platform, and a content-rich course catalog that make it easy to manage the entire learning program from system implementation and integration to ongoing administration. SAP Litmos empowers organizations to align corporate training with the companys most important strategic goals, while developing highly up-skilled workers who are more en Learn more about Litmos LMS The SAP Litmos learning platform enables thousands of global companies to deliver training in the now. More at www.litmos.com. Learn more about Litmos LMS

by Freshworks

(343 reviews)
Freshservice is an online ITSM solution with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Learn more about Freshservice Online ITSM Service Desk with Incident, Problem, Change, Release & Asset Management, in addition to powerful ticketing & automation Learn more about Freshservice

by monday

(1,654 reviews)
O monday.com é um sistema de compartilhamento de conhecimento perfeito para sua equipe. Ele permite compartilhar informações facilmente. Learn more about monday.com O monday.com é um sistema de compartilhamento de conhecimento perfeito para sua equipe. Ele permite compartilhar informações facilmente. Learn more about monday.com

by Zoho Desk

(1,521 reviews)
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Learn more about Zoho Desk Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered. Learn more about Zoho Desk

by Helpjuice

(53 reviews)
Helpjuice Is THE Knowledge Base Platform used by thousands of companies for both reducing support & sharing knowledge internally. - Fully brandable, and we even help customize your knowledge base, to make it pixel perfect. Say goodbye to KBs that dont feel YOURS - Instant Intelligent Search brings up the RIGHT results the first time you type - Advanced Analytics give you the right insight into your KB & how to improve it - Other features include Multi-Lingual, SSO, Custom Domain, API Learn more about Helpjuice Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Learn more about Helpjuice

by Devada

(32 reviews)
Devada's AnswerHub is built specifically with developers in mind. With features like ideation, Q&A, advanced analytics, advanced search, and customizable themes and configurations, AnswerHub is the perfect solution for developer relations teams who need to engage internal and third-party developers. AnswerHub powers DZone.com and developer communities for many tech and tech-enabled giants, including IBM, Microsoft, LinkedIn, Epic Games, and Disney Pixar. Learn more about AnswerHub AnswerHub is a developer engagement and community platform. Learn more about AnswerHub
SaaS-based SABIO gets the most out of your organizations knowledge because its easy to use, deploy, and administer. SABIO wraps a beautiful interface around a fully-featured solution with CRM and ticketing app integrations and an API. Find out how powerful easy can be. Learn more about SABIO Knowledge Management Simple and intuitive knowledge management software, for more productive customer service organizations. Try SABIO for free! Learn more about SABIO Knowledge Management

by Quip

(123 reviews)
Centralize and organize your team's work, so you can create and communicate in the same place. Create and share documents, manage projects, and stay connected every step of the way. Quip combines documents, spreadsheets, tasks, and chat in one seamless experience. Used by thousands of the most innovative companies in the world including Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. Learn more about Quip Quip combines documents, spreadsheets, and chat in one organized experience. Learn more about Quip

by Unymira USU

(10 reviews)
Knowledge Center brings together all your company's internal knowledge in a single centralized and easily accessible database. Our ACTIVE knowledge base is able to adapt to every service environment, providing agents with answers where and when they need them. With the intelligent search capability our goal is to make customer service as easy as a Google search. Learn more about Knowledge Center The leading Knowledge Management Platform to centralize your organization's knowledge and provide omnichannel customer support. Learn more about Knowledge Center

by Atlassian

(206 reviews)
Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors. Learn more about Jira Service Desk Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian Learn more about Jira Service Desk

by Twine Intranet

(7 reviews)
Twine connects people, content and ideas together through one simple and secure portal. Enjoy all the tools you need: Knowledge Library, News & Blogs, Forums, Groups, People Directory, Polls and Surveys, File Manager, Calendar and Workflow Builder. Twine is designed for integration: pull data from Salesforce; sign-on using Google Apps, Microsoft or LinkedIn; and easily upload from OneDrive, Google and other major files services. Learn more about Twine Unexpectedly simple: Twine connects people, content and ideas together through one simple portal. Learn more about Twine

by elevio

(12 reviews)
Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Learn more about elevio Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

by SkyPrep

(8 reviews)
BoostHQ is the leading knowledgebase that allows companies to create, share, and index their organization's knowledge. Available on both web and mobile, employees can easily access and contribute information to the platform on the go. BoostHQ integrates with the business tools and supports the file types you already use (documents, cloud storage tools, online articles, videos and web links). Schedule a demo to see how BoostHQ can work for your team. Learn more about BoostHQ BoostHQ becomes the go to place for your organization content. It allows companies to create,share, and organize internal knowledge. Learn more about BoostHQ
ComAround Knowledge is an easy-to-use knowledge management and self-service solution that specializes in capturing, structuring and sharing knowledge throughout the support flow. The solution is KCS Verified, which means it supports best practice workflow. ComAround Knowledge is cloud based and integrates with ITSM solutions with ComAround Connect. ComAround has already helped thousands of service organizations improve their technology to achieve knowledge management and self-service success. Learn more about ComAround Knowledge The world-leading solution for knowledge management & self-service success. It is KCS Verified and integrates with any ITSM solution. Learn more about ComAround Knowledge

by Igloo Software

(26 reviews)
Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. Learn more about Igloo Software Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets. Learn more about Igloo Software

by Double Jade

(15 reviews)
KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. It can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. A knowledge base improves staff productivity and eliminates time wasted searching for information. Learn more about KBPublisher KBPublisher is Knowledge Management Software. It reduces the need for customer support and improves staff productivity. Learn more about KBPublisher

by Stack Overflow

(32 reviews)
Stack Overflow for Teams is a private, secure Q&A platform that mimics the way people naturally think about, share, and find information. When it comes to knowledge management, you dont need more information, you need the right information. Stack Overflows Q&A format makes it easy to quickly find and share bite-sized information without having to dig through stale wikis and lost emails. Start a free 14-day trial today and give your team back the time it needs to keep moving forward. For teams Learn more about Stack Overflow for Teams Stack Overflow for Teams is a private, secure home for your team's questions and answers. Built for teams of any size. Learn more about Stack Overflow for Teams

by Equals 3

(1 review)
Lucy works as an AI-powered knowledge management platform. Built for the Fortune 1000 and the agencies that serve them, she combs through more data in a minute than an entire team could sift through in a yearunlocking, democratizing, and making it instantly accessible to those who need it. Powered by Equals 3 Proprietary IP and machine learning algorithms, Lucy analyzes structured and unstructured data and empowers team to do far more in much less time. You + Lucy = 3 Learn more about Lucy AI-powered Knowledge Management: Lucy absorbs, analyzes and delivers insights from the entirety of your enterprise knowledge. Learn more about Lucy

by ProcedureFlow

(25 reviews)
With ProcedureFlow, following company processes has never been easier. Ditch the 200 page manual that no one reads and create standard operating procedures that people actually enjoy using. Use small hyperlinked flowcharts to represent complex expert knowledge and once employees can see inside the heads of your experts, use the flows to reduce training and mentoring by 50-90%. Learn more about ProcedureFlow When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner. Learn more about ProcedureFlow
Dezide is a global provider of a technical troubleshooting platform that transforms how companies transfer skills, fix issues on the first visit and reduce training time of new employees. Dezide is self-learning, self-optimizing and based on AI using Bayesian networks. Dezide enables you to provide your field service technicians optimal solution suggestions based on causes, probabilities, actions, time and cost. Results include 55% faster troubleshooting time. Learn more about Interactive Troubleshooting Guides Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best Learn more about Interactive Troubleshooting Guides

by Thought Industries

(21 reviews)
The Thought Industries award-winning Learning Business Platform is helping for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more drive revenue and scale learning operations. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities - all from a consolidated cloud-based solution. Learn more about Thought Industries The Thought Industries award-winning Learning Business Platform is helping for-profit businesses drive revenue and scale operations. Learn more about Thought Industries

by Alloy Software

(33 reviews)
Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Navigator provides thoughtful answers to daily challenges and ensures your company gets the right fit. At its heart, our products come with a powerful process automation engine surrounded by an interface that automatically creates meaningful relationships with data that matters to you. Navigator handles Help Desk & Asset Management through to ITIL-driven standards. Learn more about Alloy Navigator Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator

by MyTalk

(3 reviews)
MyTalk is a comprehensive community management platform that enables companies to build own community for building customer service, drive revenue, improve customer experience and satisfaction while lowering support costs. Building a community can supercharge your customer service. Solving a customers problem is only half the battle. Providing them with a platform to engage with other customers and provide you with feedback will create a lasting relationship that transforms your business. Learn more about MyTalk SaaS solution that helps build a community for building a relationship, trust, and support with your customers. Learn more about MyTalk

by IntraLearn Software

(0 reviews)
Vast quantities of innovative ideas and knowledge lie unused, inaccessible, and under-appreciated across your entire organization. NanoNotion helps to harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metrics, recognition, and rewards. An Azure or Office 365 account (Work or School) is required to use the Azure-certified NanoNotion SaaS application. Learn more about NanoNotion Harness the internal wisdom of your crowd to share, surface, and magnify ideas and knowledge. Identify the most innovative using metric Learn more about NanoNotion

by MangoApps

(73 reviews)
MangoApps offers digital workplace solutions that combine intranet, collaboration, messaging, learning & 50+ built-in integrations for your business. With an intelligent employee platform at its core, MangoApps is designed for & serves organizations with 50-50,000 employees in a broad range of industries from retail, healthcare, manufacturing, not-for-profit, professional services, financial services, media, technology and the public sector. Learn more about MangoApps Digital Workplace solution that combines intranet, collaboration, messaging, learning & 50+ built-in integrations for your business. Learn more about MangoApps

by Showcase Software

(15 reviews)
Show, share & sell like never before! You don't need a six-figure budget to create an app for your sales team. With Showcase, your team have instant access to the content they need - brochures, spec sheets, videos, presentations, etc. all neatly organised and at their fingertips. Real-time control and distribution of content to your sales teams. 100% customisable and brandable - don't settle for rigid templates or themes - build presentation apps that reflect your brand! Learn more about Showcase Workshop Build a sales toolkit for your sales team. Your brand. Your videos. Your presentations. One source of truth. Now they're ready to sell. Learn more about Showcase Workshop

by Happeo

(11 reviews)
The all-in-one social and collaborative intranet platform, specifically designed for mid-sized and large businesses that work with Google's G Suite. The platform brings together intranet, collaboration and social networking into one unified solution, and is used by more than 300k users worldwide to unlock the value of employee engagement. Happeo is award-winning for its user-friendliness, best workplace integrations, and ease of implementation. Watch the full demo video or start a free trial! Learn more about Happeo All-in-one digital workplace and social intranet platform, designed to work seamlessly with Google's G Suite. Learn more about Happeo

by Freshworks

(1,321 reviews)
Freshdesk is a cloud based helpdesk solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations & a lot more! Learn more about Freshdesk Web-based helpdesk software delivered as a service, used by over 150,000 businesses from startups to enterprises. Learn more about Freshdesk

by QualityUnit

(659 reviews)
LiveAgent is the Most reviewed and #1 Rated help desk software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API. Learn more about LiveAgent Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Learn more about LiveAgent

by elium

(6 reviews)
O Elium é uma plataforma de compartilhamento de conhecimento que ajuda você a capturar, curar e se comunicar no ambiente de trabalho digital. É tanto uma solução SaaS (software como serviço) da Internet quanto móvel. O objetivo é ajudar o conhecimento a se manifestar nos silos corporativos e conectar pessoas e conhecimentos. A plataforma possibilita uma colaboração perfeita, evitando a duplicação de esforços, envolvendo as comunidades, estimulando o compartilhamento de conhecimento e o aprendizado coletivo. Os fluxos de talentos e conhecimentos transcendem as fronteiras geográfica e empresarial. Learn more about elium Transforme ruído em conhecimento com o Elium. Learn more about elium

by MyHub Intranet Solutions

(18 reviews)
Build an intranet quickly and easily with MyHubs cloud-based intranet portal software. Whether you are looking for an intranet for small business or a corporate, we cater for all company sizes. MyHub is a low-cost intranet solution that provides an out of the box intranet with a range of powerful business tools designed to improve internal communications and employee engagement. Such as staff directory, profiles, secure login, mobile friendly, document/file storage, blogs, forums, custom pages. Learn more about MyHub MyHub is a cloud-based intranet software solution that provides companies with a range of powerful business tools. Learn more about MyHub
Zoho Connect is a team collaboration app, that unifies people, resources, and the apps they need. Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick.With Zoho Connect, faster communication and better collaboration is guaranteed. Learn more about Zoho Connect Zoho Connect is a team collaboration software that brings people and the resources they need to one place, making it easier to get work Learn more about Zoho Connect

by adenin TECHNOLOGIES

(1 review)
IntelliEnterprise is the most complete Intranet Software Suite for managing content and processes. It connects people with experts. With knowledge. With documents. With departments. With policies. With processes. With each other. It lets organizations manage and efficiently distribute relevant content, offers integrated security, customizable applications and workflows for process automation and social tools to connect employees across departments; all tied into an enterprise-wide search. Learn more about IntelliEnterprise IntelliEnterprise is the one-stop-shop Intranet for managing and discovering content, connecting users and offering enterprise search. Learn more about IntelliEnterprise
Inmagic Presto makes it easy to connect people with information they need, with less time searching and more time doing. Presto alleviates such problems as information silos and poorly organized content. It integrates internal and external information repositories and enables users to add value via social features, such as tagging, liking, commenting and rating. Powerful discovery options enable users to find critical information and content they might never get via traditional search methods. Learn more about Inmagic Presto Presto offers knowledge management and social knowledge acceleration, delivering efficiency and access, for a one-stop info/KM shop Learn more about Inmagic Presto

by Atlassian

(915 reviews)
Confluence is an open and shared workspace that connects people to the ideas and information they need to build momentum and do their best work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping you create, manage, and collaborate on anything from product launch plans to marketing campaigns. Find work easily with dedicated and organized spaces, connect across teams, and integrate seamlessly with the Atlassian suite or customize with apps from our Marketplace. Learn more about Confluence Confluence is an open and shared workspace that connects people to the ideas and information they need to do their best work. Learn more about Confluence

by Flock

(122 reviews)
Quando os usuários nos dizem que estão enviando menos e-mails uns aos outros e enviando mensagens do Flock para trabalhar, algo está sendo feito de forma correta! De mensagens instantâneas até a criação de canais para integração com seus aplicativos externos favoritos, como Google Drive, MailChimp, Dropbox, Jira, Trello, organize todos os seus esforços de colaboração de trabalho com o Flock. O Flock é uma poderosa ferramenta de trabalho que vem carregada de recursos embutidos como tarefas compartilhadas, lembretes, notas, enquetes e muito mais! Learn more about Flock O Flock é uma ferramenta de colaboração em equipe que ajuda você a trabalhar, só que mais rápido! Ele conta com a confiança de mais de 25.000 empresas globalmente. Learn more about Flock

by Supportbench Services

(12 reviews)
Supportbench helps you manage your customers in a way that makes sense to you. Supportbench is a multi-channel support platform that is as easy to use as email, as powerful as an enterprise crm, as simple to use as a ticketing system, and affordable. With data from all channels in one place, you are able to track and measure whats important to make better business decisions. Supportbench offers companies the freedom to tailor their support system to the way they want to work. Learn more about Supportbench Supportbench is a multichannel support platform that allows companies to seamlessly communicate, track, and measure performance. Learn more about Supportbench

by Tri-J Solutions

(0 reviews)
Quickly organize and communicate process and procedure information to employees! NotoWare is a web-based application that manages current and new information, resulting from business process improvement initiatives. It allows quick access and continuous updating of processes, procedures, work instructions and other documentation where changes are automatically communicated to employees. Sign up for a free demo. Learn more about NotoWare NotoWare provides companies with a system for organizing and managing process and procedure information in an easy-to-use application. Learn more about NotoWare

by Eloquent Systems

(0 reviews)
Replace your traditional archives, library, museum, and/or records management software with an application that takes you into the digital world. Retain all functionality you enjoy with your legacy system, but leverage the power of our digital archives software, records and document management software, or robust knowledge management, library automation and museum collections management applications to manage both physical and digital assets. Browser agnostic and mobile friendly. Learn more about Eloquent WebSuite Mobile-Friendly system for archives, library, museum, and records management integrated for EKB and DAM. On-site or in Eloquent Cloud Learn more about Eloquent WebSuite
INTERNAL DIGITAL ASSISTANT The easiest fastest and smartest internal wiki knowledge base on the market. Get new staff ready for work in half the time. Imagine a smart chatbot for employee questions, to manage internal procedures, training, sales messaging and so much more. Improve product and sales knowledge with an in-depth live knowledgebase and have all your team on the same page no matter where they are located Learn more about Chatmarshal - Internal Digital Assistant INTERNAL DIGITAL ASSISTANT. Ideal for Staff Training, HR matters, OPS, Sales knowledge, Internal Research, Emergencies, etc Learn more about Chatmarshal - Internal Digital Assistant

by Bitrix

(296 reviews)
Highly secure, turnkey intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process and knowledge management. Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized repository. Wikis, blogs and forums ensure social-enabled knowledge bases for improved teamwork. Learn more about Bitrix24 High-end solution designed for effective collaboration, communication, social networking, and workflow and knowledge management. Learn more about Bitrix24

by Opentute

(6 reviews)
Opentute is a Social Learning Network. Our cloud-based product enables you to launch a branded learning and communication platform and grow into a neural network. Opentute includes such major features as course-builder, quiz-builder, dashboard, instant messages and notifications, channels and e-commerce as well as IOS and Android Apps. Learn more about Opentute We help businesses mobilise staff, learners and clients with an enterprise social learning network. Learn more about Opentute

by Zendesk

(1,908 reviews)
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

by Zendesk

(1,908 reviews)
A Zendesk desenvolve software de gestão de conhecimento para melhorar o relacionamento com o cliente. Seus produtos permitem que as empresas sejam mais confiáveis, flexíveis e escaláveis. Eles ajudam a melhorar a comunicação e dão sentido a enormes quantidades de dados. Acima de tudo, eles trabalham juntos para ajudar a transformar as interações em relacionamentos duradouros. Mais de 200.000 empresas, como Uber, Groupon, Box, Airbnb e Disney, estão usando o Zendesk para reduzir os custos de suporte e aumentar a produtividade e a satisfação do cliente. O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Zendesk

(1,908 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

by Altiar

(6 reviews)
With Altiar, users can connect quickly with the information they need, enabling organizations to improve performance and competitiveness. By providing targeted tools to help users discover content, Altiar Enterprise offers a powerful way to promote and share knowledge within an organization. No matter how your data is structured, Altiar Enterprise unlocks its true potential by transforming it into a streamlined on-brand portal. A powerful, simple to customize platform with integrated tools to promote and share knowledge and content within an organization.

by Same-Page.com

(1 review)
eStudio's collaboration platform features include document management, scheduling calendars, project management software. eStudio is easily customized, each user will see only the features that are appropriate for your business needs. Upgrade up to eStudio Pro and get more storage, more projects and more FTP spaces. If storage, privacy and security is of paramount concern eStudio eXtreme can be configured for your business. Project management software, collaboration tools and group scheduling calendars that coordinate coworkers, vendors and clients.

by Omnex Systems

(0 reviews)
Designed to be a single repository of all customer and internal problems issued by the organization. Designed to be a single repository of all customer and internal problems issued by the organization.

by BlogIn

(34 reviews)
BlogIn is beautifully simple internal blog and knowledge sharing platform for teams of all sizes. The Internal blog becomes the central information hub that opens a new, transparent, two-way communication channel inside an organization, where everyone can ask a question and get the information they need to make faster and smarter decisions. It's intuitive and easy to use, so everyone can quickly get on board, which is one of the reasons why it works so well as the internal communication tool. BlogIn is the beautifully simple internal blog and knowledge sharing platform for teams of all sizes.

by Rabbitsoft

(38 reviews)
Clinked will bring your business closer to your team from within secure and customisable cloud workspaces. Used by businesses in all industries, from SMEs to Enterprises, Clinked's feature-rich solution will save your company valuable time whilst improving efficiency. Key features include file sharing, integrated group chat, task management, discussions forums, team calendars, branded mobile app and more. Sign up for a free 10-day trial today. Clinked offers customised cloud solutions for businesses. Securely share files, communicate with clients and keep track of your tasks.

by Oxcyon

(6 reviews)
Centralpont in the Gartner Magic Quadrant for Digital Experience Platforms, which consolidate and harmonize your digital strategy: CMS, DM, SSO, MDM, LMS, Mobile, and more. Centralpoint is MS/SQL based, and can be supported BOTH On-Premise, or Cloud, and support pull updates to keep you up to date at all times. We offer over 220 out of the box features. We offer very (very) unique tools to automate: indexing, ingesting, and auto-classifying any structured or unstructured data. Demo it to see! Centralpoint by Oxcyon is in the 2018 Gartner Magic Quadrant for Digital Experience Platforms. Enterprise: ECM, DM, MDM, LMS, SSO & MOb

by Auros Knowledge Systems

(14 reviews)
Auros is the leading enterprise solution for a fundamentally new approach to managing technical knowledge called Knowledge Aware. By converting traditional reference libraries into Active Knowledge, Auros software has rapidly become the go-to Knowledge Management solution. Unlike traditional knowledge management strategies, the Auros software captures valuable knowledge in digestible, bite-sized pieces and delivers it to other employees and teams when and where they need it. The Auros software is a Knowledge Aware solution that activates employee knowledge in the decision making process and workflow.

by XWiki

(24 reviews)
XWiki is a powerful Open Source collaborative platform allowing companies of all sizes to save time and money while enhancing collaboration on both team and organizational level. Being focused on strengthening communication and efficient collaboration, XWiki redefines the value of business knowledge by allowing any user to access critical information in a fast and efficient way while reducing the organizational silos. XWiki is an Open Source collaborative platform allowing companies of all sizes to save time and money by enhancing collaboration.

by HappyFox

(67 reviews)
HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect. A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.

by Schoox

(33 reviews)
Schoox is a social learning platform with very powerful, easy-to-use tools for content and knowledge sharing, course creation and training, collaboration and content monetization. In the era of social media and peer contribution the workforce culture has changed. Traditional learning management solutions cant catch up with the ever-changing landscape. Schoox offers the most powerful modern learning and knowledge management system. Mobile, social eLearning platform that supports course creation, knowledge sharing, collaboration, and training.

by TallyFox

(6 reviews)
TallyFox's Tallium knowledge management solution organizes content to find information quickly. Our proprietary algorithm SmartMatchPro suggests relevant experts and content to each person in real time based on their expertise, interests and actions. Highly configurable, Tallium is well suited for a variety of use cases including knowledge and content management and internal and external support. Tallium Knowledge Management links relevant expertise & information automatically in real time.

by SmartUp

(9 reviews)
Transform the way your organisation learns by powering your content on SmartUp, a mobile-first, gamified, microlearning platform. Our peer-to-peer content management tool makes it incredibly easy for teams to contribute learning to your community. Content can be reviewed and edited before publishing to ensure messaging is on-point and validated. Unlimited platform access with dedicated support starts at US$4.00/user/month. A market-leading learning experience platform and consultancy, helping organisations create a highly engaged learning culture.

by Amsphere

(0 reviews)
Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters. Helps you build and retain your knowledge in the business, converting this to real competitive advantage where it matters.

by plek.co

(0 reviews)
Plek is a community and collaboration platform: easy-to-use, fast, smart and secure. A social intranet, community portal and knowledge-sharing platform, with all essential functionalities: news, profiles, groups, messages, calendars, documents and messaging. Plek helps you break through silos, stimulating co-operation and knowledge sharing. Involve people with Plek, internally or across organizational boundaries: employees, partners, freelancers, volunteers, stakeholders, consumers... Plek is a community and collaboration platform: easy-to-use, fast, smart and secure.

by Favro

(370 reviews)
O Favro é uma ferramenta abrangente de gestão de projetos e colaboração, com a qual desenvolvedores, profissionais de marketing e executivos podem planejar, acompanhar e desenvolver ideias de maneira rápida e fácil. Projetado para se adequar ao tamanho e às necessidades de qualquer projeto, o Favro permite que os usuários adicionem recursos e integrações populares quando e como precisarem. Com quadros de equipe, backlogs escaláveis e relatórios agregados, juntamente com o respaldo integrado do Kanban e do SCRUM, o Favro pretende oferecer soluções de gestão de projetos simples, porém robustas, para as empresas. O Favro é um aplicativo de planejamento e colaboração completo que permite que as equipes planejem, monitorem e gerenciem ideias de maneira eficaz.
eXo Platform is an open-source digital workplace solution. eXo Platform helps you connect your employees, customers, and partners in real time through a digital collaboration platform. With eXo, you can organize, store, share and collaborate on your documents. eXo is a full-featured, standards-based, extensible tool, with an amazing design. Open-source digital workplace solution that helps you connect your teams, tools, and knowledge.
eXo Platform is an open-source digital collaboration platform. eXo Platform helps you connect your employees, customers, and partners in real time through a social collaboration platform. With eXo platform, you can organize, store, share and collaborate on your documents. eXo platform is a full-featured, standards-based, extensible tool, with an amazing design. Open-source digital collaboration platform that helps you connect your teams, tools and knowledge.

by Quantisle

(1 review)
Search for, record, share and instantly recall the important information from your research documents with Qiqqa. Search for, record, share and instantly recall the important information from your research documents with Qiqqa.

by Evernote

(5,419 reviews)
Evernote Business brings your teams work together. Create documents, collaborate on projects, and store information all in one place. Teammates can access, edit, upload, and share notes and files from any device--even if theyre offline. Cut through the noise, and quickly find the information you need with powerful search capabilities and integrations with tools you already use. Unify your workflow with Evernote Business. Bring your teams work together, and unify your workflow. Create, collaborate, and store information all in one place.

by Safeharbor Knowledge Solutions

(12 reviews)
SmartSupport is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less. SmartSupport Knowledge Base Software helps your customers and agents quickly and intuitively find the information they need.

by Deskpro

(26 reviews)
Deskpro is the helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with Knowledgebase, news posting, file hosting and customer feedback; live chat that you can add to your website; integration with services you already use: Salesforce, Highrise, JIRA, Active Directory, LDAP, OneLogin, Okta and many more. Full REST API and app development framework. The modern helpdesk platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.

by Helpman

(8 reviews)
Use our powerful cloud software to publish your branded knowledge base. We offer FREE customization (HTML/CSS) and great features like custom domain, multilingual articles, reports, customers tracking and theme editor. Here is our public roadmap: https://gethelpman.io/roadmap. Create a knowledge base/help center for your product or online store in a few minutes.

by Salesforce Community Cloud

(55 reviews)
Salesforce Community Cloud's enterprise community platform connects customers, partners, and employees directly to the information, apps, and experts they need to take action: -Accelerate channel sales -Provide stellar service -Connect customers -Transform the workplace -Build a community of anything Features: -Business integration -Personalization -Customization & Branding -Engagement -Mobile -Community Builder & Templates -Topics -Salesforce Files -Actions -Groups -Trust Online community software that enables companies to connect customers, partners, and employees to get work done anywhere.

by Blue Mango Learning Systems

(14 reviews)
ScreenSteps is designed to help you document your internal procedures, manage them in an online knowledge base, and deliver procedures to employees in the moment your employees need answers. Cloud software for creating, managing, and delivering SOPs to internal employees.

by Theum

(6 reviews)
Theum is next-generation, AI-driven knowledge technology that creates intelligent, answer-oriented virtual experts from the content of everyday business documents (Office, PDF, Wiki, Web, etc). Instead of wasting time searching for, launching, and scrolling through documents to find knowledge, users get exactly what they need for the task at hand with a clickassembled from every relevant document, organized by context onto on a single page, and ready to use on any device and in any application. Turn any set of documents into an AI-driven virtual expert that delivers a complete, ready-to-use answer to every question.

by The Software Hospital

(0 reviews)
The Software Hospital is a company that helps businesses build custom software solutions that accommodate their specific needs to streamline operations. Stop paying for products that offer more than what you need, when you could have an affordable and unique software solution with a simple click of a button. Or use The Software Hospital to integrate software systems you already have and start working more productively today. An enterprise level system that provides organizations with a private network to communicate and collaborate across.

by Zingtree

(91 reviews)
O Zingtree permite criar, personalizar, implantar e analisar árvores de decisões interativas, guias de processo e scripts de chamadas de agentes que residem no seu site. Com o Zingtree, é incrivelmente fácil ajudar os clientes a resolver problemas, navegar em sites e produtos e rotear de forma inteligente as informações certas para qualquer processo (interno ou voltado para o cliente). Integrações com o Zendesk, Salesforce, Freshdesk, WordPress, Slack, Zapier e muito mais estão disponíveis gratuitamente. O Zingtree facilita a criação de árvores de decisões interativas, scripts de chamada, gestão de processos empresariais, guias e muito mais.

by Sugester

(2 reviews)
Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities. Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever. Sugester is a cloud helpdesk, time and task management solution. We put all your info in one place and improve your business.

by KnowledgeOwl

(208 reviews)
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Easy to use and update, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers & staff

by iorad

(2 reviews)
Web-based software for businesses that helps create step-by-step tutorials for websites or applications. Web-based software for businesses that helps create step-by-step tutorials for websites or applications.

by Chadha Software Technologies

(6 reviews)
PHPKB is the leading fully responsive web-based knowledge management software that allow support teams to create knowledge base articles to share step-by-step instructions and guides, along workarounds and solutions to common problems. It enables your organization to locate, capture and share information with customers. Leading web-based fully responsive knowledge management software. Enables your organization to locate, capture and share information.

by Panviva

(1 review)
Panviva is a cloud knowledge management system that empowers your employees to provide top quality customer service. Panviva captures information from wherever it is stored in your organization, optimizes it for better understanding and delivers it to any employee, anywhere. It eliminates the need to search endlessly for critical process information. Panviva delivers it right to your employees at the moment-of-need! Panviva captures information, optimizes it for better understanding and delivers it to your employees, anywhere.

by EduBrite Systems

(47 reviews)
The platform consists of simple to use online editor to create customized courses by importing existing documents, videos or linking external resources. The platform allows to create assessment and certification programs which can be taken from anywhere, anytime using a web browser or native iPad/Android app. The system tracks all activities and provides dynamic reporting. EduBrite is integrated with other enterprise products like Atlassian Confluence, Google Apps, Yammer, WebEx and Citrix. Online LMS allows businesses, training institutes to provide end-to-end training solutions to their employees, partners and customers.

by Sunsama

(5 reviews)
Sunsama helps teams run better meetings. To help you run, document, and follow-up better Sunsama upgrades every single event on your calendar to include an agenda, notes, action items and comments. It also includes advanced tagging and search features to easily find events, notes and action items. Sunsama is fully synchronized with your google calendar and integrates with your daily tools like Slack. Sunsama is the "calendar for teams". Use it to plan, run, document and share meeting agendas, minutes and action items.

by Feathercap

(0 reviews)
Feathercap is an answer platform. It takes just a few clicks to author content, create assessments and securely share with everyone. Feathercap's AI driven semantic search and curation allows for instant conversion of any PowerPoint, Pdf, video into trackable learning content. Feathercap combines learning in the workplace with AI technologies to unlock all siloed content and make it available at the right time and moment of need for everyone. Feathercap combines learning in the workplace with AI technologies to enable an augmented workforce.

by UseResponse

(27 reviews)
A powerful help desk ticketing system. Pricing starts at $15/month. Could be used as a self-hosted solution installed on your server or Cloud option, UseResponse can be embedded and deployed easily. A powerful help desk ticketing with idea management system. Pricing starts at $15/month.

by AnswerDash

(3 reviews)
AnswerDash uses Object Search technology to deliver relevant Q&A content, personalized to the customer's context and need. The AnswerDash tab is embedded within your site or app for a seamless user experience. AnswerDash has helped businesses reduce customer support tickets by 30-50%, increase help content usage by up to 18x, and boost conversion rates by 10-30%. AnswerDash also provides analytics tools that highlight common customer questions and identify content gaps on your site. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

by RTI Software

(0 reviews)
Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features. Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features.

by Inno360

(0 reviews)
inno360 Enables Disruptive Innovation. The inno360 SaaS platform is designed to enable leading innovation companies to identify disruptive opportunities for their new products, both within and outside their respective industries. To do this, we provide you with a complete view of the competitive landscape, available and emerging technologies, potential solution partners, and other profound insights that will inspire new directions for your products. SaaS Research, Innovation and Idea Management platform with the most comprehensive business relevant data to investigate.

by Knosys

(0 reviews)
Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms. Enterprise-grade knowledge management solution that augments an organization's technology or IT platforms.

by Yonyx

(83 reviews)
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service delivered by an organization. Decision tree driven interactive guides for technical support & customer service
Knowledge management tool that captures knowledge from across the organization through group ownership, subscriptions, and workflow. Knowledge management tool that captures knowledge from across the organization through group ownership, subscriptions, and workflow.

by Vanguard Software

(0 reviews)
Vanguard System brings real-time, enterprise collaboration to all facets of business modeling and quantitative analysis to improve the quality, speed and reliability of management decisions. Our system bolsters your collective efficiency with ironclad capabilities: modeling and simulation, artificial intelligence, visually aided modeling, predictive analytics. Vanguard System brings real-time, enterprise collaboration to all facets of business modeling for faster, smarter decisions.

by HelpDocs

(4 reviews)
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience. Help Customers Help Themselves with a Knowledge Base

by Line Business Services

(0 reviews)
Knowledge management software that helps enterprises with promoting compliance awareness, workforce development, knowledge retention. Knowledge management software that helps enterprises with promoting compliance awareness, workforce development, knowledge retention.
Nuxeo is a Content Services Platform for managing all types of enterprise information. Nuxeo connects with existing content repositories and business systems, and enables organizations to rapidly create personalized solutions to meet the unique and often complex needs of an organization. Nuxeo leverages the latest technologies such as cloud and artificial intelligence to transform enterprise information into business value. Nuxeo is a Content Services Platform for managing all types of enterprise information.

by Lumin Creative

(11 reviews)
Answerbase is an online Q&A community platform that strengthens customer engagement, grows your organic search traffic, and focuses on meeting your business goals for customer support and marketing. Users can ask questions, receive quality answers, and browse helpful content & articles to effectively meet their information demands about your products and services. Each system comes with user-friendly administration and moderation tools to fully customize, manage and grow an engaging platform. A user-friendly, online Q&A community that can be customized to any look and feel. We make the tools available for any size community.

by Secutor Solutions

(2 reviews)
Have you ever attended an After Action Review, Hotwash or other recap of an important project, event or training and wondered how the important lessons and best practices were captured and made available for use in the future? Most often this information is lost as soon as the meeting is over or is never recalled for future use. The Secutor Solutions Lessons Learned Database provides a repository in which this knowledge can be captured and maintained for future use. A database for storing and searching for lessons learned and best practices.
Reduce support costs and time with Heroic Knowledge Base plugin for WordPress. Developed by Hero Themes, the specialists in Knowledge Base themes and plugins for WordPress, join over 14,000 Heroic customers. Knowledge Base plugin for WordPress. Works with your existing WordPress theme.

by Berkeley Bridge

(0 reviews)
The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees with no programming knowledge needed. The Publisher is a versatile solutation that can be used in many different branches to improve knowledge management. It can be used to address legal problems, compliance monitoring and tax filings, as well as the creation of form agreements and other routine documents. The Berkeley Publisher allows users to translate (complex) knowledge into interactive, (online) applications based on decision trees.
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQs to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

by Way We Do

(7 reviews)
Way We Do is cloud-based SOP Software that enables you to create, maintain and actively use a Business Operations Manual by making policies and procedures a natural part of daily workflow. Our practical tools are a perfect fusion of business process management, knowledge management and compliance. Managers assign tasks, create automatic reminders, and monitor workflow, while team members use procedures and follow processes from any location, so work is seamless and nothing is forgotten. Way We Do is cloud-based SOP Software that seamlessly integrates policies, procedures and checklists into the team's daily workflow.

by Benchmark Consulting

(8 reviews)
IRIS Business Architect is a reliable and affordable Business & Enterprise Architecture collaborative software to build roadmaps from business strategic planning to agile IT delivery. It's aligned to TOGAF, BIZBOK, BPMN & BABOK; yet is also easily customizable. IRIS provides rich design, modeling and management functionalities to continually reflect the changes on your architecture, minimize risk and enhance decision making. Training takes at most 10 hours; implementation, only a day or two. Reliable Business and Enterprise Architecture collaborative software to build roadmaps from strategic planning to agile delivery.
Empower your business users and IT staff to more quickly and easily resolve IT issues by leveraging curated and procured knowledge, streamlining service delivery in the process. Improve service quality and increase customer satisfaction. Enhance self-service and reduce support calls and costs. Reduce mean time to resolution Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service search options.

by Haydle

(0 reviews)
Haydle is designed to improve team productivity. At its core, it is a question and answer system that lets people ask, answer and rate questions. Internal company information is often hard to find, gets lost in email or lives only in peoples heads. Experts in various areas of the company constantly answer the same questions over and over. Haydle provides a better way to manage that information, making your team more productive. It is like having a private StackOverflow or Yahoo Answers site. Everyone in your organization can ask & answer any question. Enterprise Q&A system that captures knowledge by crowdsourcing questions.

by FuzeDigital

(3 reviews)
Comprehensive, modular and easy to use web-based customer care and knowledge sharing software suite. The Fuze Suite emables you to quickly and affordably extend multi-channel self-service and assisted-service support to your customers, partners, staff and other stakeholders. Comprehensive, modular and easy to use web-based customer care software suite.

by Comintelli

(2 reviews)
Intelligence2day (previously "Knolwedge XChanger") is Comintelli's award-winning software for Knowledge Management and Competitive Intelligence. The Enterprise version is suitable for larger organizations and the Professional version for the smaller teams. Benefits include: versatility, interoperability, content neutrality, scalability, security, automated retrieval/distribution process of internal and external information. Offered both as a hosted service solution or inhouse installment. SaaS solution for Knowledge Management and Competitive Intelligence that decreases time and money spent on finding information.

by Web-Site-Scripts.com

(1 review)
Web-based knowledge base software and knowledge management system to share knowledge with customers, employees and partners. WSS Knowledge Base used by top organizations worldwide. Features: Legendary support, Powerful search with NLS, Searchable attachments, Active Directory Integration - LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more. Enterprise class AJAX driven knowledge management software built with Web2.0 technologies to easily manage and share your knowledge.

by Traction Software

(0 reviews)
Plan, work, and track activity across all of your projects with dashboard and activity views. Create, revise, task, and share all of your important process documentation in one location. It's easy using TeamPage tasks and forms tailored to your process. TeamPage tracks everything, making audits a breeze. Traction Teampage combines the best of task tracking and authoring tools to create a comprehensive business solution to help teams stay connected and accomplish their goals. Whether you are one person or a thousand, Teampage helps you coordinate, communicate, and track all your activity.

by Astute Solutions

(0 reviews)
Respond to the broadest range of consumer inquiries to drive satisfaction and online conversion with Astute Solutions' knowledge management software and self-service platform. Our system understands the intent, sentiment and history behind an individual question in order to deliver a personalized response. Pair our non-technical authoring tool with your existing content. With every consumer query, machine learning automatically identifies and alerts you to opportunities to improve your answers. Respond to consumer inquiries to drive satisfaction and online conversion with knowledge management and self-service software.

by Wix

(2,435 reviews)
Create a stunning, professional website for free with Wix website builder. We offer a few different ways you can build your site: Wix Artificial Design Intelligence, Wix Editor, & Wix Code. Whether you're creating a site for the first time or you're a pro, we've got you covered. Wix ADI builds you a unique site with professional text, images & more. Editor gives you design freedom with advanced functionality & easy drag & drop. And with Wix Code, you can create state-of-the-art site & apps. Get the freedom to create your own Website exactly the way you want - for free.
Lessons Learned Server is a knowledge-base web application that allows storing textual information, documents and media hierarchically within information stores called 'Spaces'. Different users are assigned to Spaces to accept contributions and allow viewing and searching of a Space. It is ideal for any company or department that needs to store and organize their information. Lessons Learned Server is knowledge base web application that lets you share information with employees within your organization.

by LearnLode

(0 reviews)
Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules. Cloud based knowledge management platform for customer care, with knowledge management, decisions support and analytics modules.

by Sakhr Software

(0 reviews)
Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French. Online knowledge management system that offers classifying, organizing, indexing, and storing documents in Arabic, English and French.

by ProudFolio

(0 reviews)
An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team. An Intelligent Platform with a Bot assistant to promote effective knowledge sharing and drive continuous learning in your team.

by Groove Networks

(52 reviews)
A better way to support your customers. Groove helps you turn your customer interactions into meaningful conversations and stronger relationships. Comprised of a simple yet powerful multi-channel shared Inbox, Knowledge Base, and Reports, Groove is a perfect alternative to overly complicated and overpriced help desk solutions on the market. Helping teams provide personal support at scale.
Procedure Accelerator is tailored for use in hazardous work environments that rely on the execution of standard work such as pipelines, refining, chemical processes and industrial operations. This state of the art procedure lifecycle management tool is designed to streamline the creation, maintenance, and execution of standard work. Increased safety. Reduced operational risk. Streamlined regulatory compliance. Data analytics to support operation excellence and continuous improvement. A procedure life cycle management tool designed to streamline creation, maintenance, and execution of standard work.

by Guru

(21 reviews)
Your team's knowledge changes every day. Traditional knowledge base solutions like Wiki's are not optimized for these continuous changes, which inevitably leads to stale knowledge and low adoption. Distrust of your knowledge base forces the experts on your team to answer more individual questions, which means less time for them to focus on their job. Guru is the new way to capture and share knowledge with your team. Web based knowledge sharing platform providing verified information from experts on your team: where you work, when you need it most.

by Generis

(1 review)
Generis provides leading-edge software for content management systems including Documentum, Alfresco and Oracle WebCenter. The company has more than 360,000 users across industries including Government, Life Sciences, Engineering and Utilities. Customers include 8 of the global top 10 Life Science companies. CARA, their flagship product, is a fast, friendly and flexible User Interface powered by a full business rules configuration toolsuite with extensive customization capabilities. Generis CARA is a fast, friendly and flexible user interface for content management systems including Documentum, Alfresco and Oracle.
Software suite automates many important business processes to increase productivity and reduce redundancy Software suite automates many important business processes to increase productivity and reduce redundancy

by Xpert Technologies

(0 reviews)
XPERT KNOWLEDGE is a product to solve all your electronic filling management & document retrieval needs. It allow you to scan in your documents & index the text associated with the document. It is simple to use & will address to your lifelong document management needs. Benefits are: 1. Instant Retrieval 2. Secure Information Sharing 3. Recover Valuable Office Space 4. Protect Your Intellectual Property 5. Disaster Recovery & Business Continuity 6. Cost Savings/ Environmental Friendly Document and Knowledge management system that will help your company track, quantify and manage the flow of knowledge.
Customizable enterprise software streamlines document management, customer support, reporting, etc. Customizable enterprise software streamlines document management, customer support, reporting, etc.
We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Simple, effective, and affordable knowledge management software for small businesses.

by camLine

(0 reviews)
camLine offers software and services that form a complete solution enabling organizations to leverage their existing knowledge, to optimize their R&D workflow and to develop their manufacturing processes faster and at lower cost. Through tight integration with the solutions for operations efficiency (MES, SPC, OEE, ) the transition from R&D to volume manufacturing can be made much faster and more seamless. A PDES for faster and more cost effective Technology Development via improved collaboration as well as streamlined knowledge management

by eGain Communications

(0 reviews)
eGain Knowledge+AI, powered by Artificial Intelligence, enables transformative customer service and sustainable business differentiation for companies by making consistent knowledge available 24/7 to contact center agents. It improves core customer service and contact center metrics, like NPS, FCR (First-Contact Resolution), AHT (Average Handle Time), agent training time, etc., saving companies millions in the process. Artificial Intelligence-powered eGain Knowledge impacts core metrics like FCR, NPS, agent training, etc. transforming customer service.

by Shelf

(44 reviews)
Shelf is an award winning contact center and help desk knowledge management platform with advanced AI and the best search in the industry. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert and data scientist for best in class search and organization. Unlike other knowledgebase platforms, Shelf offers pinpoint accurate document search, AI automation for maintenance and powerful analytics. Contact us to speak with a consultant. Intelligent knowledge management for contact centers or help desks that makes finding, maintaining and updating critical knowledge easy

by SupportHero

(25 reviews)
In-App Knowledge Base to help you reduce the number of support tickets that you manage every day. Users can find answer to their question when they need it the most: in your app. No need to leave, they can search through your knowledge base and contact you thanks to Support Hero. The best part? We help you to write better Knowledge Base by showing you what users are looking for and what you can improve. Try it today! In-App Knowledge Base to help you reduce Support Tickets work by more than 40%.

by Spoke

(21 reviews)
Spoke is a simpler, smarter way to manage workplace requests. It has everything support teams like IT and HR need to keep employees happy and productive, including ticketing, knowledge management, and self-service powered by artificial intelligence (AI). Spoke is a simpler, smarter way to manage workplace requests.

by CallidusCloud

(17 reviews)
SaaS portal software for sales enablement to help share knowledge. SaaS portal software for sales enablement to help share knowledge.
The Novo Knowledge Base allows you to quickly & easily begin to capture and provide departmentally secured access to your organizational knowledge. Our easy-to-use software is an ideal solution for small or large organizations who need a central repository to store information for Customer Support, Company Intranet, Employee Training, and more. Provide faster problem resolution and 24x7 Web customer self service, reduce call volume and centralize & retain employee knowledge. Free Trial! Allows you to quickly and easily begin to capture and provide departmentally secured access to your organizational knowledge.

by Calvi Systems

(8 reviews)
ExxpertApps is an all-in-one Next Generation Business Application in the cloud. It improves your business performance in the areas of development, sales, marketing, procurement, training, project management, and invoicing. With a single integrated application, you can manage, contacts, companies, customers, providers, projects, opportunities, internal resources, email campaigns, landing pages, surveys, online sales / procurement / payments, invoices, enterprise communications, etc.. ExxpertApps is an all-in-one Next Generation Business Application in the cloud for sales, marketing, project management & invoicing

by Knowledge Powered Solutions

(6 reviews)
Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality to enable internal employees and customer facing organisations to significantly increase productivity. Natural language search, advanced content creation and moderation processes combine with high levels of insight to ensure your knowledge can be managed centrally with minimal administration overhead. Available in a SaaS or On Premise model. Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support

by Connotate

(6 reviews)
Connotates patented web data extraction solution is a quick and easy way for businesses to extract data from websites using a simple point-and-click interface. Our machine learning, visual abstraction approach enables ad hoc data pulls, multi-page/multi-source data aggregation, collection, normalization, and delivery formatted for your individual needs. Connotate's web data extraction has many applications including market & competitive intelligence, finance, research, compliance and more. Connotates patented data extraction solution automates the collection of web-based data using a simple point-and-click interface

by Moxie Software

(3 reviews)
Moxie Knowledge Management Software provides instant and accurate information for customers and employees. Moxie Knowledge Management Software provides instant and accurate information for customers and employees.

by Lumo Research

(2 reviews)
LumoFlow provides social workspaces for enterprise collaboration. Organize ad-hoc projects, manage innovations, share documents and initiate discussions. It helps connecting global business operations and managing joint projects with partners and customers. Enterprises world wide uses LumoFlow to activate and motivate people to collaborate across boundaries. A real-time stream of knowledge from discussions, documents and tasks in a shared workspace with syndicated content from the web.
Coveo goes beyond federated search to automatically recommend the most relevant content, in one unified results list, wherever it resides. Get started at no cost with the Free Edition and power Salesforce with self-learning search within minutes. AI-Powered Search for Salesforce Communities, Service Cloud and App Cloud

by Klick2Contact EU

(2 reviews)
Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow. Suite that consists of Web Chat, Instant Call-Back, Email, SMS, Knowledge Base, Social Media and Workflow.

by RedQuarry

(2 reviews)
An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents. An integrated research management suite that seamlessly retains your notes, ranking assessments, and documents.

by The Invaders

(2 reviews)
Cloud-based platform for implementing knowledge management and collaboration workflows to facilitate knowledge sharing between your company employees and your customers. Build internal or external Knowledge Base, news portal or cross-team communication channels using Acknow. Cloud platform that saves your knowledge capital and transforms it into a wealth-generating asset.

by One Window Workplace by Withum

(1 review)
OneWindow Workplace is a turnkey, ready-to-go intranet. No more designing and building. With OneWindow running on Office 365 we have taken the best elements of great intranets and team sites and made it all available to you - fully integrated with Office 365 and available from day one. OneWindow takes your standard Office 365 deployment and makes it specific to your industry and organization while removing the cost and complexity you would find with custom on premise solutions. A turnkey modern social intranet for Microsoft Office 365, revolutionizes the way employees collaborate, communicate and engage

by Sopan Technologies

(1 review)
Quosera is a Q&A community and Knowledge Management platform inspired from Quora with support for Rich Media content (oembed), TeX and MathML, powerful Topics (tags) functionality, Content History, Private Messaging, Follow questions/topics/users functionality among others. Quosera supports MathML and TeX via Mathjax which makes it very useful for academic and research institutes that need to discuss mathematical work like equations and solutions to math problems. A Q&A and Knowledge Management platform inspired from Quora with cross browser support and a powerful editor.

by Querybot Systems

(0 reviews)
Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately. Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.

by Gaddis Consulting Group

(0 reviews)
Point Of Contact Link (POCLink) is a member-driven, web-based software system that allows people within organizations and associations to work more effectively. POCLink enables your membership to find opportunities, tools, equipment, personnel, and knowledge in their quest to be profitable and to provide high quality goods and services. A web-based software system that allows people within organizations and associations to work more effectively.

by FIRST Software Solutions

(0 reviews)
Integrated library, reference and knowledge management software package. Integrated library, reference and knowledge management software package.

by Epazz

(0 reviews)
All-in-one: Web Portal, Content Management, Document Management, Learning Management, Online Community, Knowledge Management, Single Sign-on Capability, Email, Collaboration. BoxesOS v 3.0 is designed to maximize communication, collaboration and functionality for key stakeholder groups (senior management, employees, clients, partners, vendors and many more ) providing secure Internet-enabled integration to the enterprises ERP, administration operating systems and accounting solutions. All-in-one: Web Portal, Content & Document Management, Learning Management, Online Community, Knowledge Management, Collaboration.

by BrainKeeper

(0 reviews)
A wiki tool that allows everyone in an organization to contribute to a single knowledge base. A wiki tool that allows everyone in an organization to contribute to a single knowledge base.

by Imunin Knowledge Management Software

(0 reviews)
PeerAware is a knowledge software system that organizes users and their shared documents, spreadsheets and presentations into a searchable knowledge network. Users connect through chat groups where they can dicuss current topics, work together on a shared whiteboard or browse and download shared files. KM software with group chat and document sharing indexed by content and made searchable in an enterprise-wide knowledge network.

by IGMapware

(0 reviews)
Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security. Innovative Solutions for Information Governance: Inventory, Retention, Privacy and Security.

by Kesteven and Associates

(0 reviews)
Platform for managing an organization's governance and compliance system. It replaces the organization's library of policy and procedure PDFs with an integrated web presentation: a single source of truth about how the organization is intended to function. Easy to use, easy to maintain, easy to audit. Line-of-sight governance. Ideal for organizations needing to demonstrate compliance with multiple requirements such as ISO 9001, ISO 14001, health and safety, HACCP, Sarbanes-Oxley, etc. Platform for managing an organization's governance and compliance system. Documentation without documents.

by SlimWiki

(0 reviews)
Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI. Simple, modern editing experience for small teams to create and share information with a responsive, mobile optimized UI.

by Indexed Mind

(0 reviews)
A search engine for finding people, talent, skills and most importantly knowledge hidden inside organizations. Instead of relying on boring documentation which becomes stale as soon as it is published, Indexedmind makes it easy and fun to capture and track knowledge in your Organization. No more "Knowlege Hoarding" and "Inpenetrable Silos". A search engine for finding people, talent, skills and most importantly knowledge inside organizations.

by HAL 9000 Systems

(0 reviews)
Knowledge management system that makes contract, IP and document management simple. Knowledge management system that makes contract, IP and document management simple.

by Breezio

(0 reviews)
A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more A knowledge and learning management solution enabling your members to collaborate around your content through chat, video conf & more

by SEMYOU

(0 reviews)
Manage with sem.Note your notes, easily and comfortably, wherever you are. The intuitive user interface makes a long-lasting familiarization phase unnecessary. The Search-Function enables you to search through all your notes, which ensures that you will definitely find them again. Sem.NOTE is a SEMYOU Cloud-Application, to manage private and business notes easily, centralized within the Cloud

by IntelligenceBank

(0 reviews)
ntelligenceBank's Knowledge Management platform integrates document & image management, media monitoring, collaboration, custom databases and workflow within a single, easy to use platform. IntelligenceBank enables its users store, manage and share corporate intelligence, staff knowledge and external data from primary sources via RSS feeds and API's. IntelligenceBank is specifically designed to be so easy that end-user training is not required. Full implementation services available. The smart online information management service with document management, custom databases, live data feeds, and workflow.

by Wellspring Worldwide

(0 reviews)
Wellspring makes knowledge accessible. Used by 500+ organizations, our web-based software captures, curates, and presents the knowledge you need in an intuitive, efficient way. Accelerate innovation, identify useful technology inside and outside your organization, and better exploit your knowledge assets. Use tools to evaluate opportunities then perform due diligence. Track performance once invested. Build and manage an IP portfolio that serves as a competitive advantage for your organization. Wellspring makes knowledge accessible. Our web-based software captures, curates, and presents the knowledge you need.

by Inspired

(0 reviews)
A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers. A cloud-based knowledge management solution for Business Strategists, Architects, Application Portfolio Managers & Programme Managers.
Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights. Our user-friendly, scalable platform analyzes content from news, social and other online media for high value business intel insights.

by Kaleo Software

(0 reviews)
Kaleos Answer Management application automates Q&A creation from existing documents and your own subject matter experts. Instead of creating yet another tool to learn, we connect to popular applications like SharePoint, ServiceNow, Salesforce, Outlook and many more. We use automation to answer employee questions so they dont get stuck, and so you dont answer the same questions over and over.

by IQStrategix

(0 reviews)
An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution. An award winning, enterprise-class eLearning, eMentoring, organizational knowledge transfer solution.

by Blunder Solutions

(0 reviews)
A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it. A corporate [un]knowledge management system that helps companies to know their knowledge and communication gaps and fix it.

by Agilis

(0 reviews)
Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options. Lift is a learning management application to help your employees request and and run internal workshops. Mobile and desktop options.

by Teamemo

(0 reviews)
Modern wiki software as a service for intranets and knowledge management. Modern wiki software as a service for intranets and knowledge management.