O Capacity é uma plataforma de automação de suporte nativa de IA segura para ajudar o usuário e sua equipe a economizar tempo e trabalhar de maneira mais inteligente. Com a ajuda de IA de última geração, empresas como USA Mortgage, Newell Brands, Penguin Random House, entre outras, estão recorrendo ao Capacity para suas necessidades de base de conhecimento, assistência técnica e automação de fluxo de trabalho. Milhares de funcionários em organizações de pequeno e grande porte usam o Capacity para ajudar a fazer seu melhor trabalho. Veja o que o Capacity pode fazer pelo usuário, seus respectivos clientes e equipe.

CMDBuild is a robust, customizable and extensible solution. CMDBuild is not only a Modeling Environment for CMDB applications, it manages Configuration Items and their conditions of use within the entire asset life cycle: processes, business rules, documents, reports, geo-references, interoperations with other systems, etc. CMDBuild READY2USE is a pre-configured version of the CMDBuild basic environment, dedicated to the IT Governance management and following ITIL best practices.

Ant My ERP is One Software to manage your entire business process from Sales, Service, Operation, HR, Assets, Inventory till Invoicing. Designed specifically for B2B businesses who are in Sale, Service, Rent, Repair, AMC of the Equipments like IT, AV, Medical, CCTV, POS, ATM, etc. Ant My ERP allows you to stay on top of your business and provides a true and unified picture of Critical, up-to-the minute business information across your organization.

O TeamHeadquarters é um pacote totalmente integrado de ferramentas com várias funções para gestão de projetos, gestão de portfólio, central de serviços e planilhas de horários. O TeamHeadquarters ajuda seu pessoal a se concentrar no trabalho certo, no momento certo. Ele ajuda seus gerentes a serem ótimos gerentes. Disponível sob demanda, é possível começar a usar esse eficiente software empresarial imediatamente.

Comprehensive, automated IT services via AI - designed for small to midsized business. Providing real-time IT support to 25,000 users and centralized IT management to over 400 customers, Electric offers companies a 70% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote.

ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets.

ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center

A full-featured software solution that simplifies static and dynamic Windows deployments and migrations.

Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).

A equipe do Zerion se dedica a ajudar você a se concentrar no que mais importa e devolver a eficiência e produtividade aos negócios. Todo problema de dados tem três componentes distintos: coleta de dados, transformação de dados e geração de relatórios de dados. O Zerion permite que funcionários, processos e plataformas fluam em harmonia. O que eficiência significa para o seu negócio? Qual é o valor da eficiência? Veja como o Zerion acelera o fluxo de trabalho móvel.

Plataforma centralizada de gestão de TI que inclui supervisão remota, gerenciamento de patches, entre outros.

O Network Detective é uma ferramenta não invasiva de avaliação de TI: sem testes, agentes ou softwares para instalar. Os modelos de licença ilimitada e de baixo custo fazem dele uma ferramenta de avaliação de TI para os fornecedores de serviços gerenciados conquistarem novos negócios, integrarem novos clientes e melhorarem a prestação de serviços. Todos os relatórios são editáveis e personalizáveis. Integra-se ao IT Glue e à sua automação de serviços profissionais (PSA na sigla em inglês) favorita. O complemento Reporter automatiza varreduras de rede agendadas, geração de relatórios e entrega para você ou seus clientes. XXX

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Gerencie todas as contas, os ativos de software e hardware a partir de uma única ferramenta centralizada feita para TI, RH e gerentes com o Youzer. Acompanhe em tempo real a utilização dos ativos por todos os funcionários, desde a integração até o desligamento, e otimize o custo para a empresa. Afete, crie, desative e proteja ativos de TI e outros ativos.

O Total Network Inventory 3 fornece ferramentas poderosas para estoque de software e gestão de licenças. Apresentando o módulo de gestão de ativos de software. Todo o software dos dispositivos Windows e Mac OS é reunido em um único local com recursos abrangentes de pesquisa e filtragem. Navegue, organize e descubra o software e instalações, marque itens importantes, atribua tags, adicione comentários e muito mais.

Perspectium eliminates data and process silos by getting service information to the right place at the right time. Our always-current integration solutions for ServiceNow automate data transfers for analytics, backup/restore, migrations, or archiving, and extend ServiceNow workflows to other key applications or external service providers. Best of all, the solutions are managed services that provide security, scalability and performance without consuming valuable developer resources.

O TechExcel ServiceWise é um pacote de software configurável e escalonável para gestão de suporte técnico e de serviços de TI. O ServiceWise ajuda a automatizar e otimizar as atividades de suporte técnico de TI com fluxos de trabalho configuráveis, aprovações de processos, integração de e-mail, gestão de projetos de TI e gestão de conhecimento integrado. Os recursos avançados e a facilidade de manutenção tornam o ServiceWise uma solução potente para o crescimento das organizações de serviços de TI.

IT software that helps customize, integrate and facilitate operations for CRM, billing, sales & service management. Designed for MSPs.

Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes.

We help mobile service pros provide UBER like customer experiences. Used by Tesla to book over 50,000 mobile service appointments, Routezilla is ideal for businesses of any size. With Routezilla, businesses that provide mobile mechanic, home or mobile health related services can improve their overall customer experience in a matter of minutes, its that simple.

TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements.

Designed for businesses, the platform helps in developing cloud-based applications to automate business decisions and processes.

Stellar MBOX to PST Converter migrates MBOX email clients like Thunderbird, Entourage, Spicebird, Pocomail, AppleMail, Eudora, Mulberry, SeaMonkey, Netscape, ClawsMail, OperaMail, Mozilla Mail, Evolution, Sylpheed, Cone, Mutt, Gnu Mail clients into PST.

A Milvus é um sistema de gerenciamento de TI inteligente. Nossa plataforma otimiza a gestão das ações da sua equipe de TI, resultando em eficiência e aumento de produtividade. Oferecemos soluções completas: exclusiva tecnologia OneClick, gestão de chamados inteligente, controle de tarefas, gestão de SLA, gerenciamento de ativos, alertas e monitoramento, escaneamento de rede, controle de licenças, portal do cliente, chat e adequação a LGPD. Empresas como Bacio di Latte e Rappi confiam em nós.

ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma

VIZOR is an ITIL best practice helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free.

Enables automated connection between Help Desks, Service Dispatch systems to one or more service vendors.

SCC enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across the UK. We optimise IT infrastructure to reduce cost and increase business agility and competitiveness. SCC keeps your business secure, mobile, agile, connected and supported.

Reduza as margens, preços competitivos e o aumento da pressão dos serviços de nuvem pública estão forçando você a fazer a transição do modelo de negócios. O portal da Internet de autoatendimento, com marca branca, fácil de usar, processa os pedidos dos clientes e, em seguida, provisiona e fornece esses serviços, unificando toda a empresa em um único sistema lucrativo. E funciona com soluções que você já oferece aos clientes! Suporte de Microsoft, VMware, Google e muitos outros fornecedores.

O AlertFind assegura que os departamentos de TI possam entrar em contato com os colaboradores e usuários durante incidentes inesperados e interrupções de emergência. Ao contrário de outras soluções de alerta, é utilizado machine learning, inteligência artificial e ciência de dados para monitorar os sistemas de informação de RH da sua empresa e atualizar automaticamente seu banco de dados de contatos de emergência, assegurando que esteja 100% preciso o tempo todo. Com o recurso SmartContact, do AlertFind, você jamais terá de se preocupar em entrar em contato com os funcionários quando o tempo é o mais importante.

Ferramenta de monitoramento para sistemas SAP com alertas em tempo real. O System Guard é uma ferramenta de software como serviço (SaaS na sigla em inglês), funciona com o "monitoramento como serviço" e o conceito de "pagamento conforme o uso" inclui um teste grátis. Recursos: supervisão de tempo de inatividade SAP, supervisão de desempenho SAP, supervisão de trabalho SAP, supervisão de segurança SAP, supervisão de hardware SAP, supervisão de transporte SAP, supervisão de bloqueio SAP.

Obtenha um RMM para gerenciar a TI de seus clientes e proteger seu negócio. Não aceite qualquer coisa quando se trata de gerenciar a infraestrutura de TI de seus clientes. Com o Continuum Command, supere suas expectativas com a solução de gestão e monitoramento remoto (RMM na sigla em inglês) que oferece ferramentas proativas e serviços NOC, independentemente do ambiente do dispositivo. RMM para servidores, desktops, redes e dispositivos móveis.

ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance.

Watchman Monitorings white-labeled proactive monitoring & read-only IT alerting solutions helps IT professionals avoid downtime, increase recurring revenue, better manage support tickets, and provide solutions before problems find their end-users.

Managed automation platform designed for Cisco Meraki infrastructures. SaaS-based offering including a rich feature set of pre-built automated applications: Batch Network Creation, Audit and Compliance, FlexTemplates, Monitoring, Custom Dashboard. By automating IT operations through the use of Meraki APIs, Boundless Automation improves network reliability, increases NetOps performance, and lowers human errors.

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers.

IT service management solution that helps businesses manage operational assets, create app store, and maintain compliance.

An IT Help Desk for Office 365, Teams and SharePoint is a complete out-of-the-box IT Help Desk solution managing requests with efficient queue management, ticket resolution, graphs, charting and more. Tickets are resolved quickly and efficiently. Unlimited staff and end-users. Customizable workflows and forms.

Easily integrated into any organisation’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support challenges. Providing effective support for users is a priority for today’s businesses and NetSupport ServiceDesk’s fully customisable and intuitive browser-based interface makes it easy for technicians to maintain both desktop and mobile platforms while delivering robust workflow processes.

Designed to meet the needs of businesses across all sectors, Service Geeni can help you with a whole range of things including order management, dispatching technicians, capturing and storing customer information, stock management processes, invoicing and more. Ultimately, its about making your life easier while helping to boost your productivity and your bottom line. So its no wonder that we are the first choice for many organisations across the UK; regardless of size or sector.

Netmon is a comprehensive network monitoring system featuring our proprietary high-performance traffic sniffing technology. Our combination of deep analysis and instant alerting make Netmon a complete solution for organizations who need to monitor the health and current status of mission-critical systems. Our product offerings combined with flexible licensing terms scale to put enterprise-level systems monitoring capabilities into the hands of small and medium-sized businesses.

Seerenes Digital Engineering Platform provides IT decision-makers with the information needed to actively drive their organization towards software excellence. The analytics technology extracts and fuses the data traces left by all tools in your software development infrastructure and derives insights of high strategic and operational relevance for both managers as well as development experts.

Cloud-based 'no-code' workflow automation solution that helps automate and optimize internal business process

Sunrise IT Service Management software delivers an end-to-end capability to truly support the goals of your organisation not just your IT department. Sunrise ITSM contains over 30 different services designed to manage todays IT department. Sunrises highly configurable software platform means that these services can be readily changed and personalised to meet the requirements of individual organisations. Read customer testimonials and watch use case and demo videos at www.sunrisesoftware.com

HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system.

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT.

Sightline Enterprise Data Manager (EDM) is a powerful IT infrastructure monitoring and performance analytics solution that provides real-time visibility across todays modern cloud, virtual and hybrid IT environments. Sightline leverages big data visualization, predictive analytics and machine learning to deliver root cause analysis, anomaly detection and capacity planning to help large enterprises, Fortune 500 companies and Global 2,000 organizations rapidly identify infrastructure problems.

Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost.

EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security

Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations