Issue Tracking Software

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Freshservice

Freshservice

by Freshworks

(318 reviews)

Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Robust Incident Management functionalities, including key features like workflow automation, make issue tracking easy. Learn more about Freshservice

Online Issue Tracking service desk that helps you manage your IT infrastructure, minus the complications. Plus it's ITIL-compliant... Learn more about Freshservice

TeamSupport

TeamSupport

by TeamSupport

(617 reviews)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Learn more about TeamSupport

Help Desk software built for business to business customer support. Reduce costs and improve customer satisfaction at the same time. Learn more about TeamSupport

Rollbar

Rollbar

by Rollbar

(76 reviews)

Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc. Learn more about Rollbar

Error tracking and monitoring for web and mobile application developers at companies like Mixpanel, ESPN, Twilio, Heroku, Adobe. Learn more about Rollbar

Issuetrak

Issuetrak

by Issuetrak

(151 reviews)

Are you having trouble keeping track of issues and tickets? Are emails and spreadsheets frustrating your team? Learn how Issuetrak can help you track, update, and resolve issues quickly with key features like: - email, web & mobile submission - automatic assignment, alerts & notifications - issue escalation & SLAs - issue updating from email & more! Get visibility into your issue tracking operations with reporting features like Dashboard and Custom Reports and get ready to get productive! Learn more about Issuetrak

BETTER issue & ticket tracking with auto-assignment, alerts & notifications, robust reports, escalation, user-defined fields & more! Learn more about Issuetrak

Salesforce

Salesforce

by Salesforce Service Cloud

(342 reviews)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Learn more about Salesforce

With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective Learn more about Salesforce

Zoho Projects

Zoho Projects

by Zoho Projects

(143 reviews)

Zoho Projects is the project management software from Zoho, a brand that enables 35 million users to work online. Businesses large and small, from every industry use the app to deliver great work on time. Plan your projects, assign tasks, communicate effectively, never miss an important update and view detailed reports on progress. Learn more about Zoho Projects

Plan, track and collaborate using the preferred project management app of more than a million users Learn more about Zoho Projects

Tracker

Tracker

by PhaseWare

(64 reviews)

PhaseWare Tracker offers a comprehensive, configurable, help desk solution designed to streamline common workflow processes, while providing added visibility through the self-service portal. By focusing on core ticketing functionally, Tracker provides a highly effective help desk solution without adding the complexity and overhead of asset management. The result is a nimble, cost-effective solution for help desk operations. Learn more about Tracker

Powerful, affordable and fully configurable help desk software solution. Learn more about Tracker

SysAid

SysAid

by SysAid Technologies

(88 reviews)

Our customers love SysAids Issue Tracking solution because its not only effective and a great value SysAid is also one of the best Help Desk solutions on the market. SysAids IT ticketing system will support and help you to better manage your help desk processes from first contact to resolution. SysAids incident management capabilities help you to log, process, manage and report on all issues. SysAid includes everything you need for ticket management, Issue Tracking and much more. Learn more about SysAid

Offered in cloud & on-premise, SysAid combines all the essentials, so you can easily manage all your Issue Tracking activities. Learn more about SysAid

Instabug

Instabug

by Instabug

(56 reviews)

Instabug provides in-app feedback and bug reporting to mobile apps looking for issue tracking. After integrating the SDK, it allows you to have a seamless two-way communication with users or testers, while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool. Learn more about Instabug

A solution focusing on bug reporting, for customer & beta testing feedback, user engagement, crash reporting, and more. Integrate now! Learn more about Instabug

MSP Manager

MSP Manager

by SolarWinds MSP

(4 reviews)

MSP Manager is help desk and billing PSA designed exclusively for IT service providers. It's a robust but intuitive solution that helps them provide excellent customer support.incredibly efficiently. The MSP Manager Mobile app arms technicians with all the information they need to resolve tickets, anywhere, anytime. MSP Manager is a powerful standalone solution or integrates with both SolarWnds MSP's RMM products for a single pane of glass experience. Learn more about MSP Manager

MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency. Learn more about MSP Manager

Backlog

Backlog

by Nulab

(11 reviews)

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. Learn more about Backlog

Release high-quality software and web projects faster with Backlog -- online project management tool for developers and their teams Learn more about Backlog

Wrike

Wrike

by Wrike

(1034 reviews)

Wrike is the perfect project management tool for teams of 20+. It comes with enterprise-level security & scalability. Project Managers, Product Managers & Program Managers love these features: Gantt charts, Workload View for resource management, Custom Dashboards, structuring via Folders, Projects, and tasks & auto-assignment based on task statuses. On a marketing or creative team? Wrike for Marketers is a seperate product with tailored templates, proofing tools & an Adobe extension. Learn more about Wrike

Wrike is a work management tool for teams of 20+. Perfect for Project, Program & Product managers as well as marketing & design teams. Learn more about Wrike

Jira Service Desk

Jira Service Desk

by Atlassian

(158 reviews)

Jira Service Desk is rated the #1 Most Popular and Affordable ITSM software. Built on Atlassian's Jira Software, Jira Service Desk combines an intuitive user experience for your customers with powerful SLA support, customizable queues, automated request management, and real-time reporting - all so you can resolve issues faster. Learn more about Jira Service Desk

Redefine what IT means to your business with Jira Service Desk at https://www.atlassian.com/service-desk Learn more about Jira Service Desk

JIRA

JIRA

by Atlassian

(3050 reviews)

JIRA is the issue tracker for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done. Learn more about JIRA

JIRA is a fully-featured issue tracker for teams planning and building great products. Learn more about JIRA

Alcea IssueTrack

Alcea IssueTrack

by Alcea Tracking Solutions

(4 reviews)

Alcea facilitates a collaborative process which maintains visible, prioritized and manageable issues. It will maximize productivity by ensuring continuous communication and forcing a team to focus on the most critical issues at hand. Alcea delivers optimal workflow by maintaining proper ownership and keeping individuals aware of their most immediate responsibilities. Learn more about Alcea IssueTrack

Alcea IssueTrack is a team oriented web-based issue tracking solution which includes various tracks for all your tracking needs. Learn more about Alcea IssueTrack

Naverisk RMM & PSA

Naverisk RMM & PSA

by Naverisk

(21 reviews)

Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing for issue tracking. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Learn more about Naverisk RMM & PSA

Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts. Learn more about Naverisk RMM & PSA

QuestDesk Solutions

QuestDesk Solutions

by QuestDesk Solutions

(10 reviews)

Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. Learn more about QuestDesk Solutions

An enterprise-level service management solution designed for organizations of all sizes. Learn more about QuestDesk Solutions

i-Sight

i-Sight

by i-Sight

(4 reviews)

Use i-Sight Case Management Software for issue tracking to ensure every incident is recorded, investigated and resolved and nothing falls through the cracks. Your personalized dashboard is configured to show you the information you need at a glance and i-Sight's robust reporting tool allows you to report on issues by location, type, time or any other variable to spot trends, areas of risk and opportunities for training. Learn more about i-Sight

i-Sight case management software delivers robust functionality, easy integration and the best user experience available. Learn more about i-Sight

AuditFindings.com

AuditFindings.com

by AuditFindings.com

(3 reviews)

AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. Learn more about AuditFindings.com

AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues. Learn more about AuditFindings.com

OTRS

OTRS

by OTRS

(44 reviews)

OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Request a demo today. Learn more about OTRS

Fully-managed service management suite that helps teams quickly and accurately track, resolve and report on incidents. Learn more about OTRS

Alloy Navigator

Alloy Navigator

by Alloy Software

(20 reviews)

Issue tracking software is notoriously reactive, resulting in an endless stream of recurring issues without any sign of prevention or oversight. Alloy Navigator provides you with the ability to easily document and share common solutions with customers and technicians via an intuitive Knowledge Base, provides intelligent dashboards that help recognize service patterns and helps you dig down to your problem's root causes so they decrease as service levels rise. Learn more about Alloy Navigator

Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator

ManageMart

ManageMart

by ManageMart

(1 review)

Time is money! We works daily on minimizing the time and efforts while maximizing the productivity of your business. We uses customer feedback to secure the best performance to the users. ManageMart.com is Cloud Field Service Management software is a best solution that can help your business to grow. Powerful CRM, Invoicing, Estimating, Scheduling, Billing, Tracking, Routes, Issues, Client Portal&Multi user login. Full financial, tax and management reports necessary to maintain clear cash flow. Learn more about ManageMart

Managemart cloud field service management software for your business. Learn more about ManageMart

ReQtest

ReQtest

by ReQtest

(3 reviews)

ReQtest is an advanced issue tracking tool which allows you to capture, track & manage issues. You can preview issues without any clicks. The tool has powerful built-in filters to quickly find specific issue reports. With ReQtest, managing issues have never been easier. Learn more about ReQtest

Advanced online issue tracking tool that quickly monitor issues, create reports and take corrective actions. Learn more about ReQtest

Samanage

Samanage

by Samanage

(441 reviews)

Samanage is the most reviewed and highest rated IT service desk. Our service desk simplifies complex tasks and automates basic ones, while providing loads of metrics, reports, and configurations, without being overwhelming. Samanage lets you easily follow the ITIL framework, you'll achieve faster ticket resolutions, improve SLAs, and waste less time repeating the same task. Save valuable time and allow yourself to deliver faster and smarter services, so you can stop living fire to fire. Learn more about Samanage

Save valuable time, achieve faster ticket resolutions & improve SLAs through the most reviewed & highest rated IT service desk. Learn more about Samanage

ServiceDesk Plus

ServiceDesk Plus

by ManageEngine

(98 reviews)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Learn more about ServiceDesk Plus

Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Learn more about ServiceDesk Plus

Vision Helpdesk

Vision Helpdesk

by Vision Helpdesk

(27 reviews)

Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help Desk) Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 8000 plus companies across the globe. Learn more about Vision Helpdesk

Vision Helpdesk offers Help Desk, Satellite or Multi Company Help Desk and ITIL Service Desk Software Tools for every size business. Learn more about Vision Helpdesk

Giva

Giva

by Giva

(21 reviews)

Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Highly customizable without programming or consultants. Learn more about Giva

The Apple MAC of issue tracking. Learn more about Giva

Safety Incident Reporting Software

Safety Incident Reporting Software

by Intelex Technologies

(24 reviews)

Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Learn more about Safety Incident Reporting Software

Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries. Learn more about Safety Incident Reporting Software

Freshdesk

Freshdesk

by Freshworks

(769 reviews)

Freshdesk is a modern issue tracking system that comes with everything you need to track problems and manage issues. Freshdesk works with traditional channels like email, phone and chat, social media, and can also be added to your mobile app for capturing issues that occur on the go. Freshdesk boosts agent productivity with a slew of automations, internal game mechanics and more. The reporting suite is extensive and helps managers get a quick overview of the biggest bottlenecks in the helpdesk Learn more about Freshdesk

A modern, web based issue tracking software used by over 100,000 businesses worldwide. Learn more about Freshdesk

Agiloft

Agiloft

by Agiloft

(24 reviews)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Learn more about Agiloft

Agile enterprise CRM with customer support and contract management. Workflows and reports manage customers, resellers and sales teams. Learn more about Agiloft

SpiraTest

SpiraTest

by Inflectra

(91 reviews)

SpiraTest is an integrated Requirements and Quality Management solution that manages your project's Requirements, Test Cases, Releases, Defects and Issues in one environment, with complete traceability throughout. After defining your project's requirements, you generate the test cases and test steps that validate the functionality. The test execution modules allows users to run through the tests, logging defects/issues as they go. SpiraTest is Fully Web-Based. Free 30-Day Trial. Learn more about SpiraTest

Web-based software to help you write better requirements, manage your test cases and track defects. Learn more about SpiraTest

SupaDESK

SupaDESK

by SupaTools

(12 reviews)

SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. Learn more about SupaDESK

Service Desk software based on ITIL principles with integrated CMDB. SaaS or on-premise deployment - low cost! Learn more about SupaDESK

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

by Vector

(0 reviews)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Learn more about Vizor HelpDesk & IT Assets

Comprehensive helpdesk issue tracking for IT end user and customer support. Learn more about Vizor HelpDesk & IT Assets

Investigation & Cases Software

Investigation & Cases Software

by Resolver

(6 reviews)

Over 1000 of the world's largest organizations trust Resolver's investigations and case management software. Resolver's software is an end-to-end, total solution for responding to, reporting on, and investigating incidents. Track incident metrics and intelligently report on and analyze data relevant to investigations and cases. Securely consolidate related incident information into case records. Use link analysis to connect disparate data. Workflow rules keep the team informed along the way. Learn more about Investigation & Cases Software

Resolver is an end-to end, total solution for reporting on and investigating incidents. Learn more about Investigation & Cases Software

Dude Solutions Help Desk

Dude Solutions Help Desk

by Dude Solutions

(0 reviews)

"Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. " Learn more about Dude Solutions Help Desk

With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work. Learn more about Dude Solutions Help Desk

AlarmsOne

AlarmsOne

by ManageEngine

(0 reviews)

If you are a SMB or an Enterprise company, there's a higher chance that you use a number of on-premises or SaaS-based applications to keep your business up and running. These applications include IT monitoring, log management, project management, team collaboration and help desk tools. AlarmsOne seamlessly integrates with all these applications to centralize your alert management in one console. Being a SaaS-based application, AlarmsOne can be accessed anytime, anywhere. Learn more about AlarmsOne

All-in-one alert management for your IT management tools. Learn more about AlarmsOne

SpeedBase Professional

SpeedBase Professional

by InfoLine Software

(8 reviews)

SpeedBase is a relational database software to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is perfectly suitable to save sensitive data within the safety of your pc or closed network without any need of internet or shared servers. You may build a crm, project manager, medical records db or anything else in minutes without technical skills or coding. Learn more about SpeedBase Professional

Create your own custom business database to save and manage any information w/o coding. Can run offline and supports SQL server. Learn more about SpeedBase Professional

VisionFlow

VisionFlow

by Visionera

(9 reviews)

Keep all your projects safely in one place with VisionFlow. All data, documents, activities and people will be securely organized online and can be accessed by team members from anywhere at any time. VisionFlow makes sure everyone knows where everything is and nothing gets lost. Get uninterrupted work flows with no delays, finished projects in time at reduced costs and satisfied customers. Learn more about VisionFlow

Web based, powerful Project Management Software that keep all your projects safely in one place. Learn more about VisionFlow

SutiDesk

SutiDesk

by SutiSoft

(3 reviews)

Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.

Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.

Plain Ticket

Plain Ticket

by Turbine Interactive

(0 reviews)

User-friendly and simple, yet flexible and powerful issue tracking system. It can be used in any domain of activity.

User-friendly and simple, yet flexible and powerful issue tracking system. It can be used in any domain of activity.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

by Zendesk

(1415 reviews)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Problem Solver

Problem Solver

by Omnex Systems

(0 reviews)

Designed to be a single repository of all customer and internal problems issued by the organization.

Designed to be a single repository of all customer and internal problems issued by the organization.

Kayako

Kayako

by Kayako

(126 reviews)

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.

Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.

PagerDuty

PagerDuty

by PagerDuty

(38 reviews)

Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.

Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.

Sifter

Sifter

by Sifter

(17 reviews)

Simple hosted bug and issue tracker designed to work great for both technical and non-technical team members.

Simple hosted bug and issue tracker designed to work great for both technical and non-technical team members.

NABD

NABD

by NABD

(37 reviews)

Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available.

Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available.

HappyFox

HappyFox

by HappyFox

(59 reviews)

A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.

A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.

BigPanda

BigPanda

by BigPanda

(0 reviews)

To help IT manage the increasing scale and complexity of their IT infrastructure.

To help IT manage the increasing scale and complexity of their IT infrastructure.

Axosoft

Axosoft

by Axosoft

(26 reviews)

Software with project planning, collaboration, agile bug and incident tracking capabilities for development teams.

Software with project planning, collaboration, agile bug and incident tracking capabilities for development teams.

VictorOps

VictorOps

by VictorOps

(22 reviews)

Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device.

Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device.

DoneDone

DoneDone

by DoneDone

(3 reviews)

The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for clients.

The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for clients.

MantisBT

MantisBT

by MantisBT

(51 reviews)

Written in PHP, this free issue tracking software is written under GNU protocol.

Written in PHP, this free issue tracking software is written under GNU protocol.

Planio

Planio

by Planio

(19 reviews)

Planio makes managing software projects easy with issue and bug tracking, agile boards and tight integration with GIT/SVN

Planio makes managing software projects easy with issue and bug tracking, agile boards and tight integration with GIT/SVN

Hansoft

Hansoft

by Hansoft

(11 reviews)

Hansoft provides solutions for team collaboration and management in Agile development of products and services

Hansoft provides solutions for team collaboration and management in Agile development of products and services

Yodiz

Yodiz

by VizTrend

(6 reviews)

Agile Scrum Tool, Issue & Bug Tracker, Agile Project Management, Kanban Agile Board, Issue Tracker

Agile Scrum Tool, Issue & Bug Tracker, Agile Project Management, Kanban Agile Board, Issue Tracker

Usersnap

Usersnap

by Usersnap

(5 reviews)

Report bugs in your browser. See the bigger picture.

Report bugs in your browser. See the bigger picture.

MasterTrack

MasterTrack

by MasterSuiteApps.com

(0 reviews)

Web-based issue tracking system that allows technical and customer support teams to manage customer questions and requests.

Web-based issue tracking system that allows technical and customer support teams to manage customer questions and requests.

TrackStudio

TrackStudio

by TrackStudio

(0 reviews)

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

Exalate

Exalate

by idalko

(0 reviews)

Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly

Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly

ExtraView

ExtraView

by ExtraView

(0 reviews)

Quickly customize a tracking solution that conforms to unique process and workflow rules.

Quickly customize a tracking solution that conforms to unique process and workflow rules.

Jixee

Jixee

by Jixee

(0 reviews)

Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.

Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.

Bugwolf

Bugwolf

by Bugwolf

(0 reviews)

Accelerate test cycles and bullet-proof software releases by converting software testing and UAT into competitive bug hunt challenges

Accelerate test cycles and bullet-proof software releases by converting software testing and UAT into competitive bug hunt challenges

BOSS Solutions

BOSS Solutions

by BOSS Solutions

(56 reviews)

Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,

Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,

AlertOps

AlertOps

by AlertOps

(12 reviews)

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.

Comindwork

Comindwork

by NewtonIdeas

(0 reviews)

Web-based project management and team collaboration tool; tasks and tickets management, bug tracking, planning and monitoring.

Web-based project management and team collaboration tool; tasks and tickets management, bug tracking, planning and monitoring.

AdminiTrack

AdminiTrack

by AdminiTrack

(0 reviews)

Online issue and defect tracking application for software development teams - help desk, support software for application development.

Online issue and defect tracking application for software development teams - help desk, support software for application development.

StakeTracker

StakeTracker

by SustaiNet Software

(0 reviews)

StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.

StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.

Gitlo

Gitlo

by Oursky

(0 reviews)

Solution to help project management teams streamline their issue tracking process.

Solution to help project management teams streamline their issue tracking process.

IncidentMonitor

IncidentMonitor

by Monitor 24-7

(5 reviews)

Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available

Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available

Orchard Collaboration

Orchard Collaboration

by Sirwa Software.eu

(4 reviews)

Open source ticketing system, project management and collaboration framework build on top of the Orchard CMS.

Open source ticketing system, project management and collaboration framework build on top of the Orchard CMS.

Bugzero

Bugzero

by WEBsina

(0 reviews)

Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

Kuoll

Kuoll

by Kuoll

(0 reviews)

Estimate losses from e-commerce errors and retain revenue and control changes.

Estimate losses from e-commerce errors and retain revenue and control changes.

uBugtrack

uBugtrack

by uBugtrack

(15 reviews)

Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases

Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases

SprintGround

SprintGround

by Alphest

(2 reviews)

The new intelligent Agile/Scrum tool for Time Tracking, Task Management, Planning, Analytics, Bug Tracking and more...

The new intelligent Agile/Scrum tool for Time Tracking, Task Management, Planning, Analytics, Bug Tracking and more...

EasyQA

EasyQA

by ThinkMobiles

(0 reviews)

Test Management Tool to share test builds, write and execute test cases, track bugs and catch crashes.

Test Management Tool to share test builds, write and execute test cases, track bugs and catch crashes.

PageProofer

PageProofer

by DGrigg Development

(1 review)

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

Spiceworks IT Help Desk

Spiceworks IT Help Desk

by Spiceworks

(282 reviews)

Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.

ActionTracker

ActionTracker

by SurveySquare.com

(8 reviews)

Manage your issues with our Fully integrated ActionTracker.

Manage your issues with our Fully integrated ActionTracker.

Trouble Ticket Express

Trouble Ticket Express

by Rush Project

(0 reviews)

Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.

Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.

Wix

Wix

by Wix

(860 reviews)

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

Octopus

Octopus

by Octopus-ITSM.com

(1 review)

Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.

Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.

CustomAnswers

CustomAnswers

by CustomAnswers Software

(11 reviews)

Powerful, flexible and affordable CRM platform suitable to specific business processes.

Powerful, flexible and affordable CRM platform suitable to specific business processes.

Gemini

Gemini

by CounterSoft

(8 reviews)

On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.

On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.

PointInsight

PointInsight

by LinkEdge Technologies

(0 reviews)

Collaborative, email-based issue management system that is easily customized for small and large organizations.

Collaborative, email-based issue management system that is easily customized for small and large organizations.

NetResults Tracker

NetResults Tracker

by NetResults

(0 reviews)

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Freedcamp Issue Tracker

Freedcamp Issue Tracker

by Freedcamp

(0 reviews)

A solid way for your business to manage issues. We offer the most feature rich and affordable way.

A solid way for your business to manage issues. We offer the most feature rich and affordable way.

Trac

Trac

by Edgewall Software

(3 reviews)

Project management and issue tracking solutions for web-based IT projects.

Project management and issue tracking solutions for web-based IT projects.

Dakota Scout

Dakota Scout

by Dakota Software

(0 reviews)

Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

Spirent InTouch

Spirent InTouch

by Spirent Communications

(0 reviews)

A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.

A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.

Tisym

Tisym

by Bohis

(0 reviews)

Helpdesk system, issue tracking system, trouble tickets and customers requirements management system

Helpdesk system, issue tracking system, trouble tickets and customers requirements management system

RESOLVE

RESOLVE

by MartianCraft

(0 reviews)

Issue tracking and management tool that offers alerts/notifications, milestone creation, prioritization, and more.

Issue tracking and management tool that offers alerts/notifications, milestone creation, prioritization, and more.

CaseCamp.com

CaseCamp.com

by Auction Software

(149 reviews)

Project Management Software CaseCamp.com, keeps people on the same page working toward a common goal: finishing a project together.

Project Management Software CaseCamp.com, keeps people on the same page working toward a common goal: finishing a project together.

Sentry

Sentry

by Functional Software

(31 reviews)

Provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.

Provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.

Lighthouse

Lighthouse

by ENTP

(1 review)

Bug and issue tracking and project collaboration for teams of 5 or studios of 50.

Bug and issue tracking and project collaboration for teams of 5 or studios of 50.

Software Issue Manager

Software Issue Manager

by eMarket Design

(1 review)

WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.

WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.

Futuramo Visual Tickets

Futuramo Visual Tickets

by FUTURAMO

(1 review)

Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug tracking, request management and ideation.

Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug tracking, request management and ideation.

tBits Expediter

tBits Expediter

by TransBit Technologies Software

(0 reviews)

An online action item tracking & compliance monitoring solution for teams to proactively manage issues & resolve them in timely manner.

An online action item tracking & compliance monitoring solution for teams to proactively manage issues & resolve them in timely manner.

OMC Incident Management System

OMC Incident Management System

by OMC Systems

(0 reviews)

A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.

A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.

SPoTS

SPoTS

by LegendSoft

(0 reviews)

A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.

A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.

SafePoint

SafePoint

by Catmedis Healthcare

(0 reviews)

Risk Managers and Occupational Health and Safety Managers within a Healthcare setting.

Risk Managers and Occupational Health and Safety Managers within a Healthcare setting.

VisiumKMS

VisiumKMS

by Rolls-Royce Controls and Data Services

(0 reviews)

VisiumKMS, a Rolls-Royce solution, is a world-class comprehensive suite of EHS, Quality, and Operational Risk Management applications.

VisiumKMS, a Rolls-Royce solution, is a world-class comprehensive suite of EHS, Quality, and Operational Risk Management applications.

IssueFly

IssueFly

by IssueFly

(0 reviews)

Issue Fly - simple app for you and your client to work on issues. It only takes 30 seconds to start up. And it is free!

Issue Fly - simple app for you and your client to work on issues. It only takes 30 seconds to start up. And it is free!

Safety & Incident Management Software

Safety & Incident Management Software

by Enablon

(0 reviews)

Enablon provides the most complete EHS, Sustainability and Risk Management software solutions on the market with 1000+ global customers

Enablon provides the most complete EHS, Sustainability and Risk Management software solutions on the market with 1000+ global customers

SessionStack

SessionStack

by SessionStack

(0 reviews)

SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.

SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.

FAASTHELP

FAASTHELP

by Faasthelp

(0 reviews)

Faasthelp, Artificial Intelligence powered sales and customer support software

Faasthelp, Artificial Intelligence powered sales and customer support software

ACL for Audit Management

ACL for Audit Management

by ACL Services

(0 reviews)

Eliminate time-sucking tasks and unlock audit insights trapped in documents with integrated audit management and analytics software.

Eliminate time-sucking tasks and unlock audit insights trapped in documents with integrated audit management and analytics software.

Marker.io

Marker.io

by Marker.io

(48 reviews)

Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more

Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more

Wix Answers

Wix Answers

by Wix Answers

(14 reviews)

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

Codegiant

Codegiant

by Codegiant

(9 reviews)

Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.

Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.

Serfy

Serfy

by Serfy

(2 reviews)

Serfy - unique issue ticketing & field service management NETWORK empowering Providers to connect with their Clients and vice versa.

Serfy - unique issue ticketing & field service management NETWORK empowering Providers to connect with their Clients and vice versa.

WebIssues

WebIssues

by WebIssues

(1 review)

An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.

An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.

iSystain

iSystain

by iSystain

(1 review)

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

Cuzwork

Cuzwork

by Cuzwork

(1 review)

Cuzwork projects enable you to organize and prioritize your projects in a flexible an

Cuzwork projects enable you to organize and prioritize your projects in a flexible an

Issue Tracking Software

Issue Tracking Software

by Sphera

(1 review)

Spheras action item management solution allows you to capture, manage, and monitor tasks that require completion.

Spheras action item management solution allows you to capture, manage, and monitor tasks that require completion.

Pazo

Pazo

by Trakd Innovation

(1 review)

Cloud-based app that automates the arduous pen and paper-based processes of checklists filing and issues/snags management.

Cloud-based app that automates the arduous pen and paper-based processes of checklists filing and issues/snags management.

Enterprise Incident Manager

Enterprise Incident Manager

by Incom

(0 reviews)

Combines good information and ease-to-use to get maximum benefit out of your issue management efforts.

Combines good information and ease-to-use to get maximum benefit out of your issue management efforts.

MetricStream IT Incident Management

MetricStream IT Incident Management

by MetricStream

(0 reviews)

Establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting.

Establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting.

RC On-Track Issue Management

RC On-Track Issue Management

by Roundedcube

(0 reviews)

Manage and track enhancement requests, changes to products and reported defects from submission to resolution.

Manage and track enhancement requests, changes to products and reported defects from submission to resolution.

Q5 Incident Management

Q5 Incident Management

by Q5 Systems

(0 reviews)

Helps you better identify workplace hazards and implement corrective actions to promote a safer work environment.

Helps you better identify workplace hazards and implement corrective actions to promote a safer work environment.

Quality Control

Quality Control

by AppThemes

(0 reviews)

A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion.

A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion.

Borealis Application

Borealis Application

by Borealis

(0 reviews)

Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects.

Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects.

Incident Management Software

Incident Management Software

by Mission Manager

(0 reviews)

Turnkey, web-based incident management tool for first responders. Manage teams & assets. Execute missions. Produce fast ICS reports.

Turnkey, web-based incident management tool for first responders. Manage teams & assets. Execute missions. Produce fast ICS reports.

io Sweep

io Sweep

by io Sweep

(0 reviews)

Quickly create virtually any type of incident report on your smart mobile device, fill it out, and send it to everyone you need.

Quickly create virtually any type of incident report on your smart mobile device, fill it out, and send it to everyone you need.

Testify

Testify

by Testify

(0 reviews)

Issue tracking Saas software that simplifies quality control through the use of digital checklists with all your data in one place.

Issue tracking Saas software that simplifies quality control through the use of digital checklists with all your data in one place.

Clarity Issue Tracking

Clarity Issue Tracking

by Code & Clarity

(0 reviews)

Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.

Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.

Enviance EHS Management

Enviance EHS Management

by Enviance

(0 reviews)

Multi-tenant SaaS chemical management solutions, delivering mission-critical information enterprise-wide, in real time.

Multi-tenant SaaS chemical management solutions, delivering mission-critical information enterprise-wide, in real time.

ScriptRunner for Jira

ScriptRunner for Jira

by Adaptavist

(0 reviews)

A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.

A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.

Ropig

Ropig

by Ropig

(0 reviews)

For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences.

For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences.

OfficeAmp

OfficeAmp

by Anaek

(0 reviews)

Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack - where your team works!

Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack - where your team works!