Issue Tracking Software

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Freshservice

Freshservice

by Freshworks

(53 reviews)

Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management, and enhanced impact analysis. Learn more about Freshservice

Safety Incident Reporting Software

Safety Incident Reporting Software

by Intelex Technologies

(1 review)

Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Learn more about Safety Incident Reporting Software

TeamSupport

TeamSupport

by TeamSupport

(528 reviews)

TeamSupport is the only help desk software based on B2B customer support. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, customizable reporting, and more. It's not just a ticketing system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Learn more about TeamSupport

Salesforce

Salesforce

by Salesforce Service Cloud

(5266 reviews)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. Learn more about Salesforce

Samanage

Samanage

by Samanage

(403 reviews)

Samanage is the most reviewed and highest rated IT asset management solution. Our software isn't just about churning out loads of metrics, data, and reports (even though we have all of that!), its about simplifying complex tasks and automating basic ones. Simply track your hardware, software, contracts, purchase orders, licenses, and warranties in one place. Save valuable time and allow yourself to deliver faster and smarter services, so you can stop living fire to fire. Learn more about Samanage

Zendesk

Zendesk

by Zendesk

(716 reviews)

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products for customer support, help center and live chat are easy to use and implement and help companies to innovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Learn more about Zendesk

Freshdesk

Freshdesk

by Freshworks

(279 reviews)

Freshdesk is a helpdesk solution that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. Freshdesk is easy to use, so you can focus on what matters the most - supporting customers. With features such as best-in-class ticketing and smart automations, making customers happy has never been this easy. Learn more about Freshdesk

Rollbar

Rollbar

by Rollbar

(67 reviews)

Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc. Learn more about Rollbar

SysAid

SysAid

by SysAid Technologies

(69 reviews)

SysAid's Help Desk offers one place and dashboard to manage all your IT support. You'll find all the essentials you need in one place including a powerful ticket management tool, IT asset management, self-service portal and more. Implement your customizable Help Desk easily and quickly today from the cloud or downloadable on-premise software. With 15+ years of experience, SysAid has been serving +100k admins globally. Get a Free Trial now or contact us to see what SysAid can do for you. Learn more about SysAid

CustomAnswers

CustomAnswers

by CustomAnswers Software

(11 reviews)

CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization. Learn more about CustomAnswers

Tracker

Tracker

by PhaseWare

(64 reviews)

PhaseWare Tracker offers a comprehensive, configurable, help desk solution designed to streamline common workflow processes, while providing added visibility through the self-service portal. By focusing on core ticketing functionally, Tracker provides a highly effective help desk solution without adding the complexity and overhead of asset management. The result is a nimble, cost-effective solution for help desk operations. Learn more about Tracker

Backlog

Backlog

by Nulab

(4 reviews)

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. Learn more about Backlog

MSP Manager

MSP Manager

by SolarWinds MSP

(2 reviews)

MSP Manager is help desk and billing PSA designed exclusively for IT service providers. It's a robust but intuitive solution that helps them provide excellent customer support.incredibly efficiently. The MSP Manager Mobile app arms technicians with all the information they need to resolve tickets, anywhere, anytime. MSP Manager is a powerful standalone solution or integrates with both SolarWnds MSP's RMM products for a single pane of glass experience. Learn more about MSP Manager

FIT | IssueTrack

FIT | IssueTrack

by FIT Tracking Solutions

(4 reviews)

FIT facilitates a collaborative process which maintains visible, prioritized and manageable issues. It will maximize productivity by ensuring continuous communication and forcing a team to focus on the most critical issues at hand. FIT delivers optimal workflow by maintaining proper ownership and keeping individuals aware of their most immediate responsibilities. Learn more about FIT | IssueTrack

ServiceWise

ServiceWise

by TechExcel

(2 reviews)

TechExcel ServiceWise is a configurable and scalable software suite for customer support management. ServiceWise helps automate and streamline help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing organizations. Learn more about ServiceWise

JIRA

JIRA

by Atlassian

(701 reviews)

JIRA is the project management tool for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done. Learn more about JIRA

Jira Service Desk

Jira Service Desk

by Atlassian

(116 reviews)

JIRA Service Desk is new service management software that IT and business teams actually like to use. Built on Atlassians Jira, the market leader in helping teams get work done, Jira Service Desk delivers an effortless service experience, adapts to your needs, with pricing and set up time at a fraction of competitors. Learn more about Jira Service Desk

i-Sight

i-Sight

by i-Sight

(2 reviews)

i-Sight Case Management Software is a web-based platform managing compliance and ethics investigations and reporting on aggregated data to assess and reduce risk. i-Sight forms a critical component of a robust anti-corruption program, from intake via hotlines, webforms, or any reporting mechanism, to final reports. i-Sight helps companies report, investigate and resolve incidents of bribery, corruption and fraud quickly, minimizing sanctions and fines. Learn more about i-Sight

AuditFindings.com

AuditFindings.com

by AuditFindings.com

(2 reviews)

AuditFindings.com is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. Learn more about AuditFindings.com

Wrike

Wrike

by Wrike

(632 reviews)

Wrike takes complex construction projects and offers visibility to everyone involved. With Wrike you can visualize planning for projects of any size, track work progress, and analyze project performance. Use Wrike to coordinate on-the-job projects and tasks with staff, architects, electricians, clients, surveyors, and other subcontractors. Wrike allows you to track your jobs from start to finish in one place, and utilize resources across your whole team. Start a free trial now.Wrike makes managing multiple projects and cross-functional, distributed, or growing teams easier. Our end-to-end solution takes your projects from the initial request stage all the way to tracking work progress and reporting results. Manage Enterprise projects from creating and delegating tasks, to visualizing plans and organize workflows, and more. Perfect for Marketing, Creative, Operations, IT, Project, and Product teams of 20+ people. Learn more about Wrike

ServiceDesk Plus

ServiceDesk Plus

by ManageEngine

(44 reviews)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Learn more about ServiceDesk Plus

Vision Helpdesk

Vision Helpdesk

by Vision Helpdesk

(26 reviews)

Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help Desk) Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 8000 plus companies across the globe. Learn more about Vision Helpdesk

Hansoft

Hansoft

by Hansoft

(7 reviews)

Hansoft provides solutions for team collaboration and management in Agile development of products and services Learn more about Hansoft

Agiloft

Agiloft

by Agiloft

(23 reviews)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Learn more about Agiloft

SpiraTest

SpiraTest

by Inflectra

(88 reviews)

SpiraTest is an integrated Requirements and Quality Management solution that manages your project's Requirements, Test Cases, Releases, Defects and Issues in one environment, with complete traceability throughout. After defining your project's requirements, you generate the test cases and test steps that validate the functionality. The test execution modules allows users to run through the tests, logging defects/issues as they go. SpiraTest is Fully Web-Based. Free 30-Day Trial. Learn more about SpiraTest

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

by Vector

(0 reviews)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Learn more about Vizor HelpDesk & IT Assets

Enterprise Service Management

Enterprise Service Management

by Koho Software

(8 reviews)

Our on-premise and cloud-based, IT Service Desk and IT Asset Management solution allows our clients to tie users, tickets and assets together. The user interface delivers an unmatched experience that enables code-free customization, allowing customers to fully deploy the IT Service Management (ITSM) solution. Learn more about Enterprise Service Management

Investigation & Cases Software

Investigation & Cases Software

by Resolver

(1 review)

Over 1000 of the world's largest organizations trust Resolver's investigations and case management software. Resolver's software is an end-to-end, total solution for responding to, reporting on, and investigating incidents. Track incident metrics and intelligently report on and analyze data relevant to investigations and cases. Securely consolidate related incident information into case records. Use link analysis to connect disparate data. Workflow rules keep the team informed along the way. Learn more about Investigation & Cases Software

AlarmsOne

AlarmsOne

by ManageEngine

(0 reviews)

If you are a SMB or an Enterprise company, there's a higher chance that you use a number of on-premises or SaaS-based applications to keep your business up and running. These applications include IT monitoring, log management, project management, team collaboration and help desk tools. AlarmsOne seamlessly integrates with all these applications to centralize your alert management in one console. Being a SaaS-based application, AlarmsOne can be accessed anytime, anywhere. Learn more about AlarmsOne

Helix IM

Helix IM

by Perforce

(0 reviews)

Helix IM helps you efficiently manage and report on tasks, defects, feature requests, change requests, and other development-related work items. Keep all stakeholders informed of progress with Helix IM's flexible reporting features, such as burn-up and burn-down charts, dashboards, task boards, and more. Helix IM stands alone as an enterprise-level issue tracker and workflow management tool, but its real power comes from its seamless integration with the entire Helix ALM suite. Learn more about Helix IM

SpeedBase Professional

SpeedBase Professional

by InfoLine Software

(8 reviews)

SpeedBase is a relational database software to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is perfectly suitable to save sensitive data within the safety of your pc or closed network without any need of internet or shared servers. You may build a crm, project manager, medical records db or anything else in minutes without technical skills or coding. Learn more about SpeedBase Professional

VisionFlow

VisionFlow

by Visionera

(9 reviews)

Keep all your projects safely in one place with VisionFlow. All data, documents, activities and people will be securely organized online and can be accessed by team members from anywhere at any time. VisionFlow makes sure everyone knows where everything is and nothing gets lost. Get uninterrupted work flows with no delays, finished projects in time at reduced costs and satisfied customers. Learn more about VisionFlow

Harmony PSA

Harmony PSA

by Harmony Business Systems

(13 reviews)

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform, available from the cloud on any device. Learn more about Harmony PSA

SutiDesk

SutiDesk

by SutiSoft

(0 reviews)

Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions.

Plain Ticket

Plain Ticket

by Turbine Interactive

(0 reviews)

Plain Ticket is a user-friendly and simple, yet flexible and powerful issue tracking system that takes care of all your requests. It can be used in your domain of activity. What makes it stand out? User-friendliness and flexibility Can be adapted to match business workflow Complete integration with email Can create tickets by sending emails All tickets presented on ONE page All information for one ticket on ONE page Designed to work on all desktop and mobile devices

Zendesk

Zendesk

by Zendesk

(716 reviews)

Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and help companies to innovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(716 reviews)

Zendesk builds software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages

Zendesk

Zendesk

by Zendesk

(716 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds knowledge management and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney use Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Problem Solver

Problem Solver

by Omnex Systems

(0 reviews)

Designed to be a single repository of all customer and internal problems issued by the organization.

Kayako

Kayako

by Kayako

(28 reviews)

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex.

PagerDuty

PagerDuty

by PagerDuty

(24 reviews)

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability.

Sifter

Sifter

by Sifter

(18 reviews)

Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed.

NABD

NABD

by NABD

(34 reviews)

A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.

HappyFox

HappyFox

by HappyFox

(46 reviews)

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

BigPanda

BigPanda

by BigPanda

(1 review)

BigPanda is a data science platform that centralizes and correlates massive volumes of IT alerts, enabling IT teams to detect & resolve critical issues 90% faster. We empower IT teams to keep up with the explosive scale & complexity of modern data centers by automatically correlating alerts from your monitoring systems, including Nagios, Zabbix, New Relic, Pingdom, Puppet, Chef, CloudWatch, Ansible, PagerDuty and many more.

VictorOps

VictorOps

by VictorOps

(21 reviews)

Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device.

Axosoft

Axosoft

by Axosoft

(18 reviews)

Software with project planning, collaboration, agile bug and incident tracking capabilities. Software development teams will appreciate the ability to effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity.

MantisBT

MantisBT

by MantisBT

(32 reviews)

Written in PHP, this free issue tracking software is written under GNU protocol.

Planio

Planio

by Planio

(19 reviews)

Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan.

Yodiz

Yodiz

by VizTrend

(4 reviews)

Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support

Usersnap

Usersnap

by Usersnap

(4 reviews)

Usersnap is your central place to collect & organize your bug reports. We make tracking bugs & collecting feedback easy. With point-and-click annotation tools, Usersnap helps you report bugs where they happen: in your browser. No need to switch to fill out endless forms. Bug tracking is now a picnic!

Issuetrak

Issuetrak

by Issuetrak

(132 reviews)

At Issuetrak, we implement all kinds of help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation & web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks.

ServiceNow Express

ServiceNow Express

by ServiceNow

(11 reviews)

Service-now.com enterprise IT service management combines ITIL v3 process support, modern SaaS delivery, and modern Web functionality to provide a flexible, intuitive and self-managing application. Service-now.com was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy.

MasterTrack

MasterTrack

by MasterSuiteApps.com

(0 reviews)

MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests.

TrackStudio

TrackStudio

by TrackStudio

(0 reviews)

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

Exalate

Exalate

by idalko

(0 reviews)

Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly

ExtraView

ExtraView

by ExtraView

(0 reviews)

Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations.

Jixee

Jixee

by Jixee

(0 reviews)

Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.

eHelpDesk

eHelpDesk

by Giva

(15 reviews)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

Bugwolf

Bugwolf

by Bugwolf

(0 reviews)

Transform bug tracking into competitive testing challenges that accelerate digital releases, lower customer support calls and reduce defect costs. Watch on as professional testers race against the clock to dramatically improve your app or website. In as little as six hours, you will have a full usability, functional or UX review for key user journeys. At the end of each challenge, you will receive an overview of all bug reports, prioritised by severity, complete with video and audio commentary.

BOSS Solutions

BOSS Solutions

by BOSS Solutions

(50 reviews)

BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen

AlertOps

AlertOps

by AlertOps

(7 reviews)

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.

Comindwork

Comindwork

by NewtonIdeas

(0 reviews)

Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing.

AdminiTrack

AdminiTrack

by AdminiTrack

(0 reviews)

AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software.

StakeTracker

StakeTracker

by SustaiNet Software

(0 reviews)

StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.

Gitlo

Gitlo

by Oursky

(0 reviews)

Gitlo allows you to oversee your GitHub issues and pull requests in Trellos kanban view by synchronizing the two. Having all your GitHub issues and pull requests turned into Trello cards, you can now simply drag and drop the cards across the columns to reflect its status. All changes made in Trello will automatically be synchronized to your GitHub in real time.

Orchard Collaboration

Orchard Collaboration

by Sirwa Software.eu

(4 reviews)

Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers.

Bugzero

Bugzero

by WEBsina

(0 reviews)

Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

Kuoll

Kuoll

by Kuoll

(0 reviews)

Helps software developers to identify bugs in complex web-applications by recording user sessions, DOM-mutations, network status and Javascript execution flow.

SprintGround

SprintGround

by Alphest

(3 reviews)

The new intelligent agile/scrum tool for Task Management, Release Planning, Development Progress Tracking, Collaboration, Issue & Bug Tracking and Feedback Analytics. Free for small businesses.

uBugtrack

uBugtrack

by uBugtrack

(0 reviews)

Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration.

EasyQA

EasyQA

by ThinkMobiles

(0 reviews)

Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs

PageProofer

PageProofer

by DGrigg Development

(1 review)

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

Spiceworks IT Help Desk

Spiceworks IT Help Desk

by Spiceworks

(147 reviews)

The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!

ActionTracker

ActionTracker

by SurveySquare.com

(8 reviews)

Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management.

Trouble Ticket Express

Trouble Ticket Express

by Rush Project

(0 reviews)

Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.

Octopus

Octopus

by Octopus-ITSM.com

(0 reviews)

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Gemini

Gemini

by CounterSoft

(4 reviews)

A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers.

PointInsight

PointInsight

by LinkEdge Technologies

(0 reviews)

Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues.

NetResults Tracker

NetResults Tracker

by NetResults

(0 reviews)

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Freedcamp Issue Tracker

Freedcamp Issue Tracker

by Freedcamp

(0 reviews)

Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free.

Trac

Trac

by Edgewall Software

(1 review)

Project management and issue tracking solutions for web-based IT projects.

Dakota Scout

Dakota Scout

by Dakota Software

(0 reviews)

Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

Spirent InTouch

Spirent InTouch

by Spirent Communications

(0 reviews)

A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.

Tisym

Tisym

by Bohis

(0 reviews)

Modules: Customers Persons - solvers, employments Projects - with customers and team members roles Tickets - management of tickets, tasks, helpdesks, bugs, ... Work statements History log Emailing Customer zone Admin section - internal zone

RESOLVE

RESOLVE

by MartianCraft

(0 reviews)

Issue tracking and management tool that offers alerts/notifications, milestone creation, prioritization, and more.

CaseCamp.com

CaseCamp.com

by Auction Software

(145 reviews)

Project Management Software CaseCamp.com, keeps people on the same page working toward a common goal: finishing a project together.

Sentry

Sentry

by Functional Software

(11 reviews)

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow.

SupaDESK

SupaDESK

by SupaTools

(9 reviews)

SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution.

tBits Expediter

tBits Expediter

by TransBit Technologies Software

(0 reviews)

tBits Expediter is an Online Action Item Tracking & Compliance Monitoring Solution that enables teams to proactively manage issues & resolve them in time-bound manner. Issues like non-conformances, exceptions, process deviations, QHSE incidents, project tasks need to be resolved on time to avoid loss of resources, time, reputation and compliance issues.

OMC Incident Management System

OMC Incident Management System

by OMC Systems

(0 reviews)

A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.

SPoTS

SPoTS

by LegendSoft

(0 reviews)

A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.

Lighthouse

Lighthouse

by ENTP

(0 reviews)

Beautifully simple issue tracking and project collaboration for teams of 5 or studios of 50. Lighthouse helps you keep track of project development with ease and simplifies your workflow so you can do the job you were hired to do.

Software Issue Manager

Software Issue Manager

by eMarket Design

(0 reviews)

Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring

SafePoint

SafePoint

by Catmedis Healthcare

(0 reviews)

SafePoint is an electronic incident reporting system. Being a web-based solution, it allows for easy access by all staff on site. The system provides users with pre-set pathway incident report selections, and explanations regarding Who, What, When, Where, Why, and How the incident occurred. SafePoint will also alert unit department related managers for a particular incident via e-mail. Incident reports are managed with the dashboard.

VisiumKMS

VisiumKMS

by Rolls-Royce Controls and Data Services

(0 reviews)

Rolls-Royce is a world-class provider of EHS, Quality, and Operational Risk Management software solutions. VisiumKMS is a comprehensive suite of applications for managing all change, incidents, corrective actions, audits, risk assessments, recurring tasks, communication, reports, and risk intelligence. Our solutions enable organizations to improve safety performance, manage changes, assess risks, ensure quality and compliance, and streamline business processes all from one seamless package.

IssueFly

IssueFly

by IssueFly

(0 reviews)

So, you are doing a project with your client and you want to track issues, tasks or bugs that come up during it. You can do it by using your internal task or issue tracking software but it may lead to all these configuration and deployment problems which you want to avoid in short-term projects. So if you don't want to end up with all this mess on your email or spreadsheet, use the IssueFly - simple app for you and your client to work on issues. It is super easy to start up. And it is free!

Safety & Incident Management Software

Safety & Incident Management Software

by Enablon

(0 reviews)

Enablon Safety & Incident Management software covers the entire incident management lifecycle. It allows all events to be reported, investigations managed and corrective action plans monitored. The solution offers comprehensive web and mobile data collection features, expert root cause analysis, and advanced reporting capabilities (OHSAS 18001, RIDDOR, WCB, etc). In addition, built-in best practices can be used to turn incident report data into preventive action plans. Ask for a free demo now!

SessionStack

SessionStack

by SessionStack

(0 reviews)

SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.

FAASTHELP

FAASTHELP

by Faasthelp

(0 reviews)

Faasthelp, customer support one click away. All support needs in one place to the customer with out hindering the business, be it knowledge base, query/issues creation and tracking, chat bot in just a minute. Faastest and easiest way of integration to any business. All customer support needs in one place available to as a bundle to end customers with out hindering business app. Saves businesses time and money. Have all your employees in the platform with out any charge.

ACL for Audit Management

ACL for Audit Management

by ACL Services

(0 reviews)

Supercharge your audit coverage with ACL's collaborative audit management solution. The ACL Platform helps you focus on the risks where there is maximum improvement opportunity and clearly illustrates the impact and value of results to the business. We want to help you be more relevant, more valuable and better aligned with the strategic agenda. Whether you audit in the office or in the field, ACL has the best available tools for online, mobile or offline work.

Desk.com

Desk.com

by Desk.com

(125 reviews)

Provide world class help desk support with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started.

Instabug

Instabug

by Instabug

(27 reviews)

Instabug provides in-app feedback and bug reporting to mobile apps. After integrating the SDK, it allows you to have a seamless two-way communication with users or testers, while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool.

Naverisk RMM & PSA

Naverisk RMM & PSA

by Naverisk

(20 reviews)

Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in. Troubleshoot and repair devices behind the scenes¿without interrupting end users.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Wrapped in a single, all-in-one solution, Naverisk provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.Remote monitoring and management and PSA solution designed for managed service providers with device monitoring and ticketing system built in.Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product.Using Naverisk, you¿ll be able to proactively monitor, manage and maintain Windows®, Linux® and Mac® OS servers, workstations, laptops and more. Monitoring operating system event logs Network scanning and IP monitoring SNMP discovery and monitoring Automating Windows® patching and updates Scheduling reboots, maintenance windows and system scans Executing batch, PowerShell¿ and DOS commands remotely Implementing scripts and software deployment across multiple devicesNaverisk is an excellent solution for MSPs and IT professionals looking for the key features needed in an RMM solution to service customers, minus the bloatware. Wrapped in a single, all-in-one solution, it provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.

WebIssues

WebIssues

by WebIssues

(1 review)

An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.

iSystain

iSystain

by iSystain

(1 review)

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

Enterprise Incident Manager

Enterprise Incident Manager

by Incom

(0 reviews)

The issue management software combines good information and ease-to-use to get maximum benefit out of your issue management efforts.

MetricStream Case/Incident Management

MetricStream Case/Incident Management

by MetricStream

(0 reviews)

MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process.

RC On-Track Issue Management

RC On-Track Issue Management

by Roundedcube

(0 reviews)

Manage and track enhancement requests, changes to products and reported defects from submission to resolution.

Q5 Incident Management

Q5 Incident Management

by Q5 Systems

(0 reviews)

Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment.

Quality Control

Quality Control

by AppThemes

(0 reviews)

A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion.

Borealis Application

Borealis Application

by Borealis

(0 reviews)

Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects. Our powerful collaboration software allows any project team to implement effective stakeholder engagement plans and mitigate project risks by making it easy to map and prioritize complex stakeholder relationships, record and monitor all engagements, issues, commitments and grievances, and more. It also assists with the engagement strategy by providing insightful analytics.

Incident Management Software

Incident Management Software

by Mission Manager

(0 reviews)

Mission Manager is a cost-effective, web-based incident management tool for first responders, providing a turnkey solution for personnel & asset management, mission planning and execution. Based on Preparation, Readiness and Execution, Mission Manager allows incident commanders to efficiently manage their daily team operations, track mission events in real time on robust maps and produce automated NIMS ICS reports. Since 2011, Mission Manager has supported approximately 7,000 missions.

IT Incident Software

IT Incident Software

by Dude Solutions

(0 reviews)

Dude Solutions Technology solution can help optimize the management of IT resources throughout your organization. Our next generation technology suite is designed to help you streamline support requests, automate asset discovery, audit and improve utilization of software licenses, and control access across your network.

Marker.io

Marker.io

by Marker.io

(0 reviews)

Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows.

io Sweep

io Sweep

by io Sweep

(0 reviews)

With the lowest price in the industry you can be assured that you are getting all the necessary information you need to create a truly safe environment for all your employees. Here are some the Issues that can easily be managed. Corrective / Preventive Actions Environmental Management Environmental Risk Assessment Forms Management Incident Management Industrial Safety

Testnetic

Testnetic

by Testnetic

(0 reviews)

Testnetic is an end to end Test Case Management and Issue Tracking solution for companies of all sizes.

Cuzwork

Cuzwork

by Cuzwork

(0 reviews)

Cuzwork is a powerful modern online issue tracking platform. It supports multiple projects across multiple teams. You can customize each project with custom fields, statuses, ticket numbering and more

Testify

Testify

by Testify

(0 reviews)

Testify provides you with digital Checklists with incorporated issue tracking. You can build your Checklists flexible by your own und use them optimised on mobile devices.

Clarity Issue Tracking

Clarity Issue Tracking

by Code & Clarity

(0 reviews)

Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.

Enviance EHS Management Software

Enviance EHS Management Software

by Enviance

(0 reviews)

Actio is now Enviance! Used by half of the top 10 Fortune 100 companies, Enviance is a leader in multi-tenant SaaS chemical management solutions, delivering real-time, mission-critical information anywhere, anytime and enterprise-wide.

ScriptRunner for Jira

ScriptRunner for Jira

by Adaptavist

(0 reviews)

A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.