Issue Tracking Software

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Freshservice

Freshservice

by Freshworks

(287 reviews)

Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management, and enhanced impact analysis. Learn more about Freshservice

TeamSupport

TeamSupport

by TeamSupport

(561 reviews)

TeamSupport is the only help desk software built for business to business. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, reporting & metrics, fully customizable, and more. It's not just a ticket system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Learn more about TeamSupport

Issuetrak

Issuetrak

by Issuetrak

(137 reviews)

At Issuetrak, we implement all kinds of help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation & web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks. Learn more about Issuetrak

Samanage

Samanage

by Samanage

(429 reviews)

Samanage is the most reviewed and highest rated IT asset management & IT service management solution. Our software isn't just about churning out loads of metrics, data, and reports (even though we have all of that!), its about simplifying complex tasks and automating basic ones. Simply track your hardware, software, contracts, purchase orders, licenses, and warranties in one place. Save valuable time and allow yourself to deliver faster and smarter services, so you can stop living fire to fire. Learn more about Samanage

Zoho Projects

Zoho Projects

by Zoho Projects

(122 reviews)

Zoho Projects is the project management software from Zoho, a brand that enables 35 million users to work online. Businesses large and small, from every industry use the app to deliver great work on time. Plan your projects, assign tasks, communicate effectively, never miss an important update and view detailed reports on progress. Learn more about Zoho Projects

Instabug

Instabug

by Instabug

(53 reviews)

Instabug provides in-app feedback and bug reporting to mobile apps looking for issue tracking. After integrating the SDK, it allows you to have a seamless two-way communication with users or testers, while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool. Learn more about Instabug

Tracker

Tracker

by PhaseWare

(64 reviews)

PhaseWare Tracker offers a comprehensive, configurable, help desk solution designed to streamline common workflow processes, while providing added visibility through the self-service portal. By focusing on core ticketing functionally, Tracker provides a highly effective help desk solution without adding the complexity and overhead of asset management. The result is a nimble, cost-effective solution for help desk operations. Learn more about Tracker

Kayako

Kayako

by Kayako

(52 reviews)

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Learn more about Kayako

Backlog

Backlog

by Nulab

(11 reviews)

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. Learn more about Backlog

QuestDesk Solutions

QuestDesk Solutions

by QuestDesk Solutions

(8 reviews)

Close tickets faster through configurable ticket assignment and escalation rules that alert you to blockages and proactively escalate issues when necessary. Improve consistency and control with workflow automation that guides your Service Desk technicians through your preferred processes, automating emails and other backend actions. Learn more about QuestDesk Solutions

SysAid

SysAid

by SysAid Technologies

(76 reviews)

SysAid's Help Desk offers one place and dashboard to manage all your IT support. You'll find all the essentials you need in one place including a powerful ticket management tool, IT asset management, self-service portal and more. Implement your customizable Help Desk easily and quickly today from the cloud or downloadable on-premise software. With 15+ years of experience, SysAid has been serving +100k admins globally. Get a Free Trial now or contact us to see what SysAid can do for you. Learn more about SysAid

MSP Manager

MSP Manager

by SolarWinds MSP

(3 reviews)

MSP Manager is help desk and billing PSA designed exclusively for IT service providers. It's a robust but intuitive solution that helps them provide excellent customer support.incredibly efficiently. The MSP Manager Mobile app arms technicians with all the information they need to resolve tickets, anywhere, anytime. MSP Manager is a powerful standalone solution or integrates with both SolarWnds MSP's RMM products for a single pane of glass experience. Learn more about MSP Manager

FIT | IssueTrack

FIT | IssueTrack

by FIT Tracking Solutions

(4 reviews)

FIT facilitates a collaborative process which maintains visible, prioritized and manageable issues. It will maximize productivity by ensuring continuous communication and forcing a team to focus on the most critical issues at hand. FIT delivers optimal workflow by maintaining proper ownership and keeping individuals aware of their most immediate responsibilities. Learn more about FIT | IssueTrack

Jira Service Desk

Jira Service Desk

by Atlassian

(138 reviews)

Jira Service Desk is rated the #1 Most Popular and Affordable ITSM software. Built on Atlassian's Jira Software, the market leader in helping teams get work done, Jira Service Desk makes it easy for your customers to get help, simple for agents and admins to use, and is just a fraction of the cost and set up time of competitors. Learn more about Jira Service Desk

JIRA

JIRA

by Atlassian

(2217 reviews)

JIRA is the issue tracker for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done. Learn more about JIRA

i-Sight

i-Sight

by i-Sight

(2 reviews)

i-Sight Case Management Software is a web-based platform managing compliance and ethics investigations and reporting on aggregated data to assess and reduce risk. i-Sight forms a critical component of a robust anti-corruption program, from intake via hotlines, webforms, or any reporting mechanism, to final reports. i-Sight helps companies report, investigate and resolve incidents of bribery, corruption and fraud quickly, minimizing sanctions and fines. Learn more about i-Sight

AuditFindings.com

AuditFindings.com

by AuditFindings.com

(3 reviews)

AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. Learn more about AuditFindings.com

Wrike

Wrike

by Wrike

(854 reviews)

Wrike makes managing multiple projects and cross-functional, distributed, or growing teams easier. Our end-to-end solution takes your projects from the initial request stage all the way to tracking work progress and reporting results. Manage Enterprise projects from creating and delegating tasks, to visualizing plans and organize workflows, and more. Perfect for Marketing, Creative, Operations, IT, Project, and Product teams of 20+ people. Learn more about Wrike

ServiceDesk Plus

ServiceDesk Plus

by ManageEngine

(70 reviews)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Learn more about ServiceDesk Plus

Vision Helpdesk

Vision Helpdesk

by Vision Helpdesk

(25 reviews)

Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help Desk) Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 8000 plus companies across the globe. Learn more about Vision Helpdesk

Freshdesk

Freshdesk

by Freshworks

(414 reviews)

Freshdesk is a helpdesk solution that offers everything you need to deliver exceptional customer service. Manage all your customer conversations in one place, no matter what the source - email, phone or social media, so you can offer support that is both personal and quick. Freshdesk is easy to use, so you can focus on what matters the most - supporting customers. With features such as best-in-class ticketing and smart automations, making customers happy has never been this easy. Learn more about Freshdesk

SpiraTest

SpiraTest

by Inflectra

(90 reviews)

SpiraTest is an integrated Requirements and Quality Management solution that manages your project's Requirements, Test Cases, Releases, Defects and Issues in one environment, with complete traceability throughout. After defining your project's requirements, you generate the test cases and test steps that validate the functionality. The test execution modules allows users to run through the tests, logging defects/issues as they go. SpiraTest is Fully Web-Based. Free 30-Day Trial. Learn more about SpiraTest

SupaDESK

SupaDESK

by SupaTools

(10 reviews)

SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution. Learn more about SupaDESK

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

by Vector

(0 reviews)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Learn more about Vizor HelpDesk & IT Assets

Issue Tracking Software

Issue Tracking Software

by Form.com

(19 reviews)

Gather better evidence, speed up corrective actions, improve communications, and track everything. Form.com is a flexible mobile app platform for finding and fixing issues in large, distributed operations. Form.com uses an "offline first" methodology that allows mobile users to get the job done without an internet connection. Integrate with your IT systems to improve root cause analysis and better understand what's happening right now; everywhere. Learn more about Issue Tracking Software

Investigation & Cases Software

Investigation & Cases Software

by Resolver

(5 reviews)

Over 1000 of the world's largest organizations trust Resolver's investigations and case management software. Resolver's software is an end-to-end, total solution for responding to, reporting on, and investigating incidents. Track incident metrics and intelligently report on and analyze data relevant to investigations and cases. Securely consolidate related incident information into case records. Use link analysis to connect disparate data. Workflow rules keep the team informed along the way. Learn more about Investigation & Cases Software

Issue Tracking Software

Issue Tracking Software

by Sphera

(1 review)

Sphera's solutions initiates actions from any source within the system both reactive and proactive processes, external systems across business domains, and custom sources per your organizational needs creating easy access to all accountabilities. This enables an Action Item workflow step to verify that action is taken and configure the number of approvals required to approve a workflow. Automate Email notifications, reminders, approvals, closure and verifications per your processes and more. Learn more about Issue Tracking Software

IT Incident Software

IT Incident Software

by Dude Solutions

(0 reviews)

Dude Solutions Technology solution can help optimize the management of IT resources throughout your organization. Our next generation technology suite is designed to help you streamline support requests, automate asset discovery, audit and improve utilization of software licenses, and control access across your network. Learn more about IT Incident Software

AlarmsOne

AlarmsOne

by ManageEngine

(0 reviews)

If you are a SMB or an Enterprise company, there's a higher chance that you use a number of on-premises or SaaS-based applications to keep your business up and running. These applications include IT monitoring, log management, project management, team collaboration and help desk tools. AlarmsOne seamlessly integrates with all these applications to centralize your alert management in one console. Being a SaaS-based application, AlarmsOne can be accessed anytime, anywhere. Learn more about AlarmsOne

SpeedBase Professional

SpeedBase Professional

by InfoLine Software

(8 reviews)

SpeedBase is a relational database software to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is perfectly suitable to save sensitive data within the safety of your pc or closed network without any need of internet or shared servers. You may build a crm, project manager, medical records db or anything else in minutes without technical skills or coding. Learn more about SpeedBase Professional

Salesforce

Salesforce

by Salesforce Service Cloud

(292 reviews)

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles.

SutiDesk

SutiDesk

by SutiSoft

(3 reviews)

Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions.

Bitbucket

Bitbucket

by Atlassian

(227 reviews)

Bitbucket is a tool for professional teams. Review, manage, and collaborate around your code. Build, test, and deploy with confidence with built-in CI/CD.

Plain Ticket

Plain Ticket

by Turbine Interactive

(0 reviews)

Plain Ticket is a user-friendly and simple, yet flexible and powerful issue tracking system that takes care of all your requests. It can be used in your domain of activity. What makes it stand out? User-friendliness and flexibility Can be adapted to match business workflow Complete integration with email Can create tickets by sending emails All tickets presented on ONE page All information for one ticket on ONE page Designed to work on all desktop and mobile devices

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Zendesk

Zendesk

by Zendesk

(1034 reviews)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Problem Solver

Problem Solver

by Omnex Systems

(0 reviews)

Designed to be a single repository of all customer and internal problems issued by the organization.

PagerDuty

PagerDuty

by PagerDuty

(33 reviews)

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability.

Rollbar

Rollbar

by Rollbar

(73 reviews)

Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc.

Sifter

Sifter

by Sifter

(17 reviews)

Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed.

NABD

NABD

by NABD

(37 reviews)

A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.

HappyFox

HappyFox

by HappyFox

(52 reviews)

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

BigPanda

BigPanda

by BigPanda

(0 reviews)

BigPanda is a data science platform that centralizes and correlates massive volumes of IT alerts, enabling IT teams to detect & resolve critical issues 90% faster. We empower IT teams to keep up with the explosive scale & complexity of modern data centers by automatically correlating alerts from your monitoring systems, including Nagios, Zabbix, New Relic, Pingdom, Puppet, Chef, CloudWatch, Ansible, PagerDuty and many more.

Axosoft

Axosoft

by Axosoft

(26 reviews)

Software with project planning, collaboration, agile bug and incident tracking capabilities. Software development teams will appreciate the ability to effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity.

VictorOps

VictorOps

by VictorOps

(22 reviews)

Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device.

DoneDone

DoneDone

by DoneDone

(2 reviews)

The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for your external clients and/or customers. DoneDone is loved by software teams, marketing teams, professional service firms, hiring managers, and customer support teams. Track bugs. Track tasks. Track projects. Track job applicants. Track client activities. Track tech support requests. Track customer service inquiries. Keep track of everything and get things done!

MantisBT

MantisBT

by MantisBT

(41 reviews)

Written in PHP, this free issue tracking software is written under GNU protocol.

Planio

Planio

by Planio

(18 reviews)

Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan.

Hansoft

Hansoft

by Hansoft

(11 reviews)

Hansoft provides solutions for team collaboration and management in Agile development of products and services

Yodiz

Yodiz

by VizTrend

(6 reviews)

Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support

Usersnap

Usersnap

by Usersnap

(4 reviews)

Usersnap is your central place to collect bug reports and user feedback. We make tracking bugs & collecting feedback easy. With point-and-click annotation tools, Usersnap helps you report bugs where they happen: in your browser. No need to switch to fill out endless forms. Bug tracking is now a picnic!

MasterTrack

MasterTrack

by MasterSuiteApps.com

(0 reviews)

MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests.

TrackStudio

TrackStudio

by TrackStudio

(0 reviews)

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

Exalate

Exalate

by idalko

(0 reviews)

Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly

ExtraView

ExtraView

by ExtraView

(0 reviews)

Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations.

Jixee

Jixee

by Jixee

(0 reviews)

Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.

eHelpDesk

eHelpDesk

by Giva

(16 reviews)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

Bugwolf

Bugwolf

by Bugwolf

(0 reviews)

Transform bug tracking into competitive testing challenges that accelerate digital releases, lower customer support calls and reduce defect costs. Watch on as professional testers race against the clock to dramatically improve your app or website. In as little as six hours, you will have a full usability, functional or UX review for key user journeys. At the end of each challenge, you will receive an overview of all bug reports, prioritised by severity, complete with video and audio commentary.

BOSS Solutions

BOSS Solutions

by BOSS Solutions

(53 reviews)

BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen

AlertOps

AlertOps

by AlertOps

(7 reviews)

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.

Comindwork

Comindwork

by NewtonIdeas

(0 reviews)

Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing.

AdminiTrack

AdminiTrack

by AdminiTrack

(0 reviews)

AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software.

StakeTracker

StakeTracker

by SustaiNet Software

(0 reviews)

StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.

Gitlo

Gitlo

by Oursky

(0 reviews)

Gitlo allows you to oversee your GitHub issues and pull requests in Trellos kanban view by synchronizing the two. Having all your GitHub issues and pull requests turned into Trello cards, you can now simply drag and drop the cards across the columns to reflect its status. All changes made in Trello will automatically be synchronized to your GitHub in real time.

Orchard Collaboration

Orchard Collaboration

by Sirwa Software.eu

(4 reviews)

Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers.

Bugzero

Bugzero

by WEBsina

(0 reviews)

Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

Kuoll

Kuoll

by Kuoll

(0 reviews)

Helps software developers to identify bugs in complex web-applications by recording user sessions, DOM-mutations, network status and Javascript execution flow.

uBugtrack

uBugtrack

by uBugtrack

(14 reviews)

Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration. - Real-time Collaboration - Crash Reporter - Release note - Activity report. - Integration with Github / Bitbucket / TFS / Subversion - Integration with Slack - API

SprintGround

SprintGround

by Alphest

(3 reviews)

The new intelligent agile/scrum tool for Task Management, Release Planning, Development Progress Tracking, Collaboration, Issue & Bug Tracking and Feedback Analytics. Free for small businesses.

EasyQA

EasyQA

by ThinkMobiles

(0 reviews)

Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs

PageProofer

PageProofer

by DGrigg Development

(1 review)

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

Spiceworks IT Help Desk

Spiceworks IT Help Desk

by Spiceworks

(188 reviews)

The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!

ActionTracker

ActionTracker

by SurveySquare.com

(8 reviews)

Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management.

Trouble Ticket Express

Trouble Ticket Express

by Rush Project

(0 reviews)

Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.

Wix

Wix

by Wix

(573 reviews)

Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome

Octopus

Octopus

by Octopus-ITSM.com

(0 reviews)

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

CustomAnswers

CustomAnswers

by CustomAnswers Software

(11 reviews)

CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization.

Gemini

Gemini

by CounterSoft

(7 reviews)

A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers.

PointInsight

PointInsight

by LinkEdge Technologies

(0 reviews)

Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues.

NetResults Tracker

NetResults Tracker

by NetResults

(0 reviews)

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Freedcamp Issue Tracker

Freedcamp Issue Tracker

by Freedcamp

(0 reviews)

Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free.

Trac

Trac

by Edgewall Software

(2 reviews)

Project management and issue tracking solutions for web-based IT projects.

Dakota Scout

Dakota Scout

by Dakota Software

(0 reviews)

Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

Spirent InTouch

Spirent InTouch

by Spirent Communications

(0 reviews)

A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.

Tisym

Tisym

by Bohis

(0 reviews)

Modules: Customers Persons - solvers, employments Projects - with customers and team members roles Tickets - management of tickets, tasks, helpdesks, bugs, ... Work statements History log Emailing Customer zone Admin section - internal zone

RESOLVE

RESOLVE

by MartianCraft

(0 reviews)

Issue tracking and management tool that offers alerts/notifications, milestone creation, prioritization, and more.

CaseCamp.com

CaseCamp.com

by Auction Software

(148 reviews)

Project Management Software CaseCamp.com, keeps people on the same page working toward a common goal: finishing a project together.

Sentry

Sentry

by Functional Software

(20 reviews)

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow.

Software Issue Manager

Software Issue Manager

by eMarket Design

(1 review)

Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring

Futuramo Visual Tickets

Futuramo Visual Tickets

by FUTURAMO

(1 review)

Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages.

tBits Expediter

tBits Expediter

by TransBit Technologies Software

(0 reviews)

tBits Expediter is an Online Action Item Tracking & Compliance Monitoring Solution that enables teams to proactively manage issues & resolve them in time-bound manner. Issues like non-conformances, exceptions, process deviations, QHSE incidents, project tasks need to be resolved on time to avoid loss of resources, time, reputation and compliance issues.

OMC Incident Management System

OMC Incident Management System

by OMC Systems

(0 reviews)

A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.

SPoTS

SPoTS

by LegendSoft

(0 reviews)

A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.

Lighthouse

Lighthouse

by ENTP

(0 reviews)

Beautifully simple issue tracking and project collaboration for teams of 5 or studios of 50. Lighthouse helps you keep track of project development with ease and simplifies your workflow so you can do the job you were hired to do.

SafePoint

SafePoint

by Catmedis Healthcare

(0 reviews)

SafePoint is an electronic incident reporting system. Being a web-based solution, it allows for easy access by all staff on site. The system provides users with pre-set pathway incident report selections, and explanations regarding Who, What, When, Where, Why, and How the incident occurred. SafePoint will also alert unit department related managers for a particular incident via e-mail. Incident reports are managed with the dashboard.

VisiumKMS

VisiumKMS

by Rolls-Royce Controls and Data Services

(0 reviews)

Whether you call it issue tracking, recommendation tracking, corrective action, preventive action or continuous improvement management, Rolls-Royce has a solution that is unparalleled for managing these areas. VisiumKMS is without peer for managing issues, whether they are simple or complex. VisiumKMS has configurable workflow, answer driven checklist, user-defined reporting, dashboards and many other features that allow you to manage issues.

IssueFly

IssueFly

by IssueFly

(0 reviews)

So, you are doing a project with your client and you want to track issues, tasks or bugs that come up during it. You can do it by using your internal task or issue tracking software but it may lead to all these configuration and deployment problems which you want to avoid in short-term projects. So if you don't want to end up with all this mess on your email or spreadsheet, use the IssueFly - simple app for you and your client to work on issues. It is super easy to start up. And it is free!

Safety & Incident Management Software

Safety & Incident Management Software

by Enablon

(0 reviews)

Enablon Safety & Incident Management software covers the entire incident management lifecycle. It allows all events to be reported, investigations managed and corrective action plans monitored. The solution offers comprehensive web and mobile data collection features, expert root cause analysis, and advanced reporting capabilities (OHSAS 18001, RIDDOR, WCB, etc). In addition, built-in best practices can be used to turn incident report data into preventive action plans. Ask for a free demo now!

SessionStack

SessionStack

by SessionStack

(0 reviews)

SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.

FAASTHELP

FAASTHELP

by Faasthelp

(0 reviews)

Faasthelp is a sales and customer support software powered by Artificial intelligence. Our faasthelps products which are chat, talk and email bots proactively start chatting with your customers and solves the query, gives assistance if they have any.It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software

ACL for Audit Management

ACL for Audit Management

by ACL Services

(0 reviews)

Supercharge your audit value with easy-to-use audit management software and integrated analytics. Eliminate time-sucking tasks and unlock audit insights trapped in documents by using highly engaging and collaborative technology, so you can focus on the strategic areas of your organization. The ACL platform captures audit information in a way that you can analyze and report on using your goldmine of business intelligence.

Marker.io

Marker.io

by Marker.io

(47 reviews)

Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows.

Safety Incident Reporting Software

Safety Incident Reporting Software

by Intelex Technologies

(24 reviews)

Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today!

Naverisk RMM & PSA

Naverisk RMM & PSA

by Naverisk

(21 reviews)

Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.

Wix Answers

Wix Answers

by Wix Answers

(7 reviews)

Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome

Alloy Navigator

Alloy Navigator

by Alloy Software

(3 reviews)

Issue tracking software is notoriously reactive resulting in an endless stream of recurring issues without any sign of prevention or oversight. Navigator provides you with the ability to easily document and share common solutions with customers and technicians via an intuitive knowledge base, provides intelligent dashboards that help recognize service patterns and help you dig down to your problem's root causes so they decrease as service levels rise.

Serfy

Serfy

by Serfy

(2 reviews)

Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more.

WebIssues

WebIssues

by WebIssues

(1 review)

An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.

iSystain

iSystain

by iSystain

(1 review)

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

ReQtest

ReQtest

by ReQtest

(1 review)

ReQtest is a cloud-based project management & software testing tool that helps enterprises in test management, bug tracking and requirements management. ReQtest is an end to end solution for software testing process with features like quick test management, product requirements management with agile dashboard, requirement traceability matrix, integration with JIRA and lot more.

Enterprise Incident Manager

Enterprise Incident Manager

by Incom

(0 reviews)

The issue management software combines good information and ease-to-use to get maximum benefit out of your issue management efforts.

MetricStream IT Incident Management

MetricStream IT Incident Management

by MetricStream

(0 reviews)

MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process.

RC On-Track Issue Management

RC On-Track Issue Management

by Roundedcube

(0 reviews)

Manage and track enhancement requests, changes to products and reported defects from submission to resolution.

Q5 Incident Management

Q5 Incident Management

by Q5 Systems

(0 reviews)

Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment.

Quality Control

Quality Control

by AppThemes

(0 reviews)

A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion.

Borealis Application

Borealis Application

by Borealis

(0 reviews)

Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects. Our powerful collaboration software allows any project team to implement effective stakeholder engagement plans and mitigate project risks by making it easy to map and prioritize complex stakeholder relationships, record and monitor all engagements, issues, commitments and grievances, and more. It also assists with the engagement strategy by providing insightful analytics.

Incident Management Software

Incident Management Software

by Mission Manager

(0 reviews)

Mission Manager is a cost-effective, web-based incident management tool for first responders, providing a turnkey solution for personnel & asset management, mission planning and execution. Based on Preparation, Readiness and Execution, Mission Manager allows incident commanders to efficiently manage their daily team operations, track mission events in real time on robust maps and produce automated NIMS ICS reports. Since 2011, Mission Manager has supported approximately 7,000 missions.

io Sweep

io Sweep

by io Sweep

(0 reviews)

With the lowest price in the industry you can be assured that you are getting all the necessary information you need to create a truly safe environment for all your employees. Here are some the Issues that can easily be managed. Corrective / Preventive Actions Environmental Management Environmental Risk Assessment Forms Management Incident Management Industrial Safety

Testnetic

Testnetic

by Testnetic

(0 reviews)

Testnetic is an end to end Test Case Management and Issue Tracking solution for companies of all sizes.

Cuzwork

Cuzwork

by Cuzwork

(0 reviews)

Cuzwork is a powerful modern online issue tracking platform. It supports multiple projects across multiple teams. You can customize each project with custom fields, statuses, ticket numbering and more

Testify

Testify

by Testify

(0 reviews)

Testify provides you with digital Checklists with incorporated issue tracking. You can build your Checklists flexible by your own und use them optimised on mobile devices.

Clarity Issue Tracking

Clarity Issue Tracking

by Code & Clarity

(0 reviews)

Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.

Enviance EHS Management

Enviance EHS Management

by Enviance

(0 reviews)

Actio is now Enviance! Used by half of the top 10 Fortune 100 companies, Enviance is a leader in multi-tenant SaaS chemical management solutions, delivering real-time, mission-critical information anywhere, anytime and enterprise-wide.

ScriptRunner for Jira

ScriptRunner for Jira

by Adaptavist

(0 reviews)

A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.

Ropig

Ropig

by Ropig

(0 reviews)

For SaaS developers: stop being interrupted by alerts. Events are prioritized and filtered to your preferences.

Pazo

Pazo

by Trakd Innovation

(0 reviews)

PAZO assists businesses in ensuring that their daily routine activities are carried out effortlessly to invest the time saved on other business processes. The cloud-based app automates the arduous pen and paper-based processes of checklists filing and issues/snags management. With a user-friendly dashboard, businesses can avail a holistic view of the operations carried out at every level. PAZO extends its feature-rich app to various businesses with their core features being checklist scheduling.

Codegiant

Codegiant

by Codegiant

(0 reviews)

Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking, hosted Git repositories, continuous integration and documentation in a single platform. Slack Integrations, API integrations are also in place with Codegiant.