Sistemas de Monitoramento de Problemas

Sistema de monitoramento de problemas: os produtos desta categoria ajudam as organizações a monitorar, gerenciar e resolver problemas em vários departamentos, do financeiro ao suporte técnico. Esses sistemas monitoram as tarefas, da captura à resolução, produzindo relatórios, reforçando a conformidade e otimizando os recursos de negócios. O sistema de monitoramento de problemas é baseado na Internet e compatível com outros aplicativos de software. Para soluções relacionadas, consulte software de controle de erros de programação, sistema de gestão de reclamações e sistema de help desk.

Por que o Capterra é gratuito
A Zendesk cria software de help desk para melhorar o relacionamento com os clientes. Seus produtos permitem que as empresas sejam mais confiáveis, flexíveis e escaláveis. Eles ajudam a melhorar a comunicação e dão sentido a enormes quantidades de dados. Acima de tudo, eles trabalham juntos para ajudar a transformar as interações em relacionamentos duradouros. Mais de 200.000 empresas, como Uber, Groupon, Box, Airbnb e Disney, estão usando o Zendesk para reduzir os custos de suporte e aumentar a produtividade e a satisfação do cliente. Saiba mais sobre o Zendesk O Zendesk permite que as empresas ofereçam excelente suporte ao cliente por meio de vários canais, incluindo e-mail, bate-papo, chamadas e SMS. Saiba mais sobre o Zendesk
O Freshservice é uma central de serviços online da ITIL com um novo toque. A ferramenta proporciona uma experiência nova ao usuário, além de poderosos recursos de gestão de tíquetes e ativos, como a descoberta automática de novos recursos, a poderosa gestão de configurações e a análise de impacto aprimorada. Funcionalidades robustas de gestão de incidentes, incluindo recursos-chave como automação do fluxo de trabalho, facilitam o rastreamento de problemas. Saiba mais sobre o Freshservice Central de serviços para monitoramento online de problemas que ajuda a gerenciar a infraestrutura de TI, menos as complicações. Além disso, é compatível com ITIL… Saiba mais sobre o Freshservice
O Zoho BugTracker é o software colaborativo de rastreamento de erros da Zoho, uma marca de confiança de 35 milhões de usuários em todo o mundo. O BugTracker ajuda você a rastrear o ciclo de vida dos bugs, do começo ao fim, certificando-se de que você crie e envie grandes produtos sempre que necessário. Configure notificações automáticas, regras de negócios e fluxos de trabalho personalizados para acompanhar e fechar os bugs mais rapidamente. Defina expectativas realistas para os clientes e supere-os com acordos de nível de serviço. Saiba mais sobre o Zoho Bugtracker Um aplicativo de rastreamento de erros simples, rápido e escalável que ajuda você a gerenciar bugs com facilidade e entregar ótimos produtos no prazo. Saiba mais sobre o Zoho Bugtracker
O Jira é o rastreador de problemas para equipes que planejam e desenvolvem ótimos produtos. Milhares de equipes escolhem o Jira para capturar e organizar problemas, atribuir trabalhos e acompanhar as atividades da equipe. Em sua mesa ou em trânsito com a nova interface móvel, o Jira ajuda sua equipe a realizar o trabalho. Saiba mais sobre o JIRA O Jira é um rastreador de problemas com todos os recursos para equipes que planejam e desenvolvem ótimos produtos. Saiba mais sobre o JIRA
O Zoho Desk é um software eficaz baseado na Internet, que garante um processo confiável de monitoramento de problemas, permanece livre de erros e facilita o atendimento ao cliente para todos os envolvidos. Com a automação avançada de processo, ciclos de comentários, gestão de casos, painéis e relatórios personalizáveis do Zoho Desk é mais fácil monitorar e solucionar problemas mais rapidamente. O ciclo de monitoramento de problemas começa quando o cliente informa a empresa sobre suas dúvidas e termina quando ele deixa um comentário sobre o suporte recebido. Saiba mais sobre o Zoho Desk O Zoho Desk é um software eficaz de monitoramento de problemas que garante a automação de processos e o monitoramento livre de erros e facilita o atendimento ao cliente. Saiba mais sobre o Zoho Desk
O Pipefy é uma ferramenta intuitiva de gestão de fluxos de trabalho. Usando o Kanban ou exibição sprint, as equipes podem executar e personalizar qualquer tipo de processo sem código ou envolvendo TI. A plataforma é fácil de usar, mas ainda ajustável. Crie facilmente fluxos de trabalho personalizados em minutos, estabeleça padrões de processo e execução e centralize as comunicações. Aproveite os modelos de processos ou inspire um novo modelo com um fluxo de trabalho exclusivo. Alguns recursos avançados incluem automação baseada em eventos, monitoramento de SLA e relatórios analíticos. Saiba mais sobre o Pipefy Padronize e realize processos e fluxos de trabalho complexos por meio de uma experiência do usuário no estilo Kanban, sem a necessidade de TI. Saiba mais sobre o Pipefy
O Vision Helpdesk oferece ferramentas de software de atendimento ao cliente - 1) Software de suporte técnico (suporte técnico de multicanais) 2) Suporte técnico via satélite (suporte técnico de multimarcas) 3) Central de serviços (Help desk ITIL/ITSM) O Vision Helpdesk é um serviço COMPLETO de suporte ao cliente Help desk que permite gerenciar vários canais como E-MAIL, WEB-FORMS, TWITTER, FACEBOOK e CHAMADAS, tudo sob o mesmo teto. O Vision Helpdesk é confiado por mais de 8.000 empresas em todo o mundo. Saiba mais sobre o Vision Helpdesk O Vision Helpdesk oferece suporte técnico, suporte técnico via satélite ou suporte técnico a várias empresas e ferramentas de software de central de serviços de ITIL para empresas de todos os portes. Saiba mais sobre o Vision Helpdesk
Opsgenie é uma poderosa plataforma de gerenciamento de alerta e de plantão para operar serviços sempre ativos, capacitando equipes de Dev e Ops a planejar interrupções de serviço e permanecer no controle durante incidentes. Com mais de 200 integrações profundas e um mecanismo de regras altamente flexível, Opsgenie centraliza alertas, notifica as pessoas certas de forma confiável e permite que elas tomem ações rápidas. Opsgenie rastreia toda a atividade e fornece informações acionáveis para melhorar a produtividade e gerar eficiências operacionais contínuas. Saiba mais sobre o Opsgenie Mais votado: Opsgenie é uma poderosa plataforma de gestão de alertas e de chamadas para equipes de Dev e Ops em serviços sempre ativos. Saiba mais sobre o Opsgenie
Acesse o site
O MSP Manager é um PSA para help desk e faturamento criado exclusivamente para provedores de serviços de TI. É uma solução robusta, mas intuitiva, que os ajuda a prestar excelente suporte ao cliente de maneira incrivelmente eficiente. O aplicativo MSP Manager Mobile disponibiliza todas as informações necessárias aos técnicos para resolver tíquetes em qualquer lugar, a qualquer momento. O MSP Manager é uma solução autônoma eficiente ou se integra aos produtos RMM da SolarWinds MSP para uma experiência de painel única. Saiba mais sobre o MSP Manager O MSP Manager é um software de help desk e faturamento baseado na internet para ajudar você a executar seus negócios de serviços de TI com a máxima eficiência. Saiba mais sobre o MSP Manager
Acesse o site
Se você for uma empresa de pequeno ou médio porte ou uma organização de grande porte, há uma chance maior de usar vários aplicativos no local ou de SaaS (software como serviço) para manter os negócios em funcionamento. Esses aplicativos incluem supervisão de TI, gestão de registros, gestão de projetos, colaboração em equipe e ferramentas de helpdesk. O AlarmsOne se integra perfeitamente a todos esses aplicativos para centralizar a gestão de alertas em um único console. Como um aplicativo SaaS, o AlarmsOne pode ser acessado a qualquer momento, em qualquer lugar. Saiba mais sobre o AlarmsOne Gestão de alertas multifuncional para ferramentas de gestão da TI. Saiba mais sobre o AlarmsOne
O Freshdesk é um moderno sistema de rastreamento de problemas que vem com tudo que você precisa para rastrear problemas e gerenciar problemas. O Freshdesk funciona com canais tradicionais como e-mail, telefone e bate-papo, mídias sociais e também pode ser adicionado ao aplicativo móvel para capturar problemas que ocorrem em qualquer lugar. O Freshdesk aumenta a produtividade do agente com uma série de automações, mecânica de jogo interna e muito mais. O pacote de geração de relatórios é extensa e ajuda os gerentes a obterem um resumo dos maiores gargalos no Help desk. Saiba mais sobre o Freshdesk Um moderno software de rastreamento de problemas baseado na Internet, usado por mais de 100.000 empresas em todo o mundo. Saiba mais sobre o Freshdesk
O Qualtrics Customer Experience (CX) é a plataforma mais ágil do mundo para melhorar a experiência do cliente, tornando fácil para empresas monitorarem, responderem e melhorarem cada momento-chave ao longo da jornada do cliente e incorporar o feedback do cliente em todas as decisões. Com painéis flexíveis baseados em funções, gestão dinâmica de casos e integração total com o CRM, você tem o poder de oferecer uma experiência incomparável ao cliente. Solicite uma demonstração personalizada ou crie uma conta gratuita para começar a usar! Saiba mais sobre o Qualtrics Customer Experience O Qualtrics Customer Experience facilita para as empresas monitorar, responder e melhorar cada momento-chave ao longo da jornada do cliente. Saiba mais sobre o Qualtrics Customer Experience
O Bitrix24 é uma solução gratuita de gestão de projetos de TI online com projetos, tarefas e subtarefas ilimitados. Ele vem com ferramentas de controle de horas, fluxos de trabalho de automação de tarefas, gráfico de Gantt, gestão de documentos e colaboração de tarefas, como bate-papo em grupo e vídeo conferência. Gestão de clientes e helpdesk também estão disponíveis. Disponível na nuvem e no local com acesso a código aberto. Mais de 4 milhões de empresas em todo o mundo se cadastraram no Bitrix24. Saiba mais sobre o Bitrix24 O Bitrix24 é uma solução gratuita de gestão de projetos de TI online usada por mais de 4 milhões de empresas em todo o mundo. Saiba mais sobre o Bitrix24
O rastreamento de problemas deve ser flexível e ter o funcionamento adaptado a você. Ao criar tíquetes de serviço a partir de e-mails, organização personalizada e tarefas automatizadas, o Accelo garante que a empresa de serviços nunca se perca. Essa plataforma inteligente direciona os processos de negócios, alerta se algo estiver indo mal e prevê o futuro, para que seus negócios sejam eficientes e lucrativos. O Accelo é o software empresarial mais completo e flexível para pequenas e médias empresas de serviços. Saiba mais sobre o Accelo O Accelo permite rastrear problemas a partir de seus e-mails, organização personalizada e tarefas automatizadas para que você nunca se perca. Saiba mais sobre o Accelo

da SysAid Technologies

(171 avaliações)
Acesse o site
Os clientes adoram a solução de rastreamento de problemas da SysAids, porque SysAid, além de eficaz e de grande valor, também é uma das melhores soluções de Help desk do mercado. O sistema de tíquetes de TI da SysAids apoiará e ajudará você a gerenciar melhor os processos de suporte técnico, do primeiro contato até a resolução. Os recursos de gerenciamento de incidentes do SysAids ajudam você a registrar, processar, gerenciar e relatar todos os problemas. SysAid inclui tudo o que você precisa para gerenciamento de tíquetes, acompanhamento de problemas e muito mais. Saiba mais sobre o SysAid Oferecido na nuvem e no local, SysAid combina todos os fundamentos para que você possa acompanhar todos os problemas. Saiba mais sobre o SysAid
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Saiba mais sobre o ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Saiba mais sobre o ServiceDesk Plus
O Wrike reduz o tempo de correção, otimizando os processos de trabalho. Agilize as solicitações de bugs recebidas com formulários integrados, atribua automaticamente as equipes corretas e acompanhe o progresso em cronogramas ou painéis kanban. Comece agora mesmo. Saiba mais sobre o Wrike Reduza as solicitações de problemas e acompanhe o progresso com o software de gestão de trabalho Wrike. Saiba mais sobre o Wrike

da Harmony Business Systems

(9 avaliações)
Acesse o site
O HarmonyPSA é compatível com todo o ciclo de vida do negócio, desde a geração de leads até a renovação de contratos. Foi criado e construído especificamente para empresas de software e serviços, automatizando funções de negócios em uma única plataforma na nuvem em qualquer dispositivo. Saiba mais sobre o HarmonyPSA A última geração da ferramenta PSA. Pacote completo de automação de serviços profissionais para empresas de software e serviços. Saiba mais sobre o HarmonyPSA
O TeamSupport ajuda a melhorar o monitoramento de problemas e reduzir custos. Criado para os serviços de helpdesk B2B que dão suporte a clientes externos, ele não é apenas um sistema de emissão de tíquete. É um conjunto completo de monitoramento de problemas que simplifica a comunicação e a colaboração entre o helpdesk, outras equipes da empresa e seus clientes. Totalmente personalizável e escalável com um banco de dados de clientes robusto, suporte multicanal e a melhor geração de relatórios da categoria, o TeamSupport ajuda a recuperar o foco nos clientes. Software de helpdesk e monitoramento de problemas baseado na Internet, fácil de implementar, com foco na gestão de clientes B2B e na colaboração em equipe.
O Samanage é a central de serviços de TI mais avaliada e mais bem cotada. A central de serviços simplifica tarefas complexas e automatiza as mais básicas, enquanto fornece cargas de métricas, geração de relatórios e configurações, sem sobrecarregar. O Samanage permite que você siga facilmente a estrutura da ITIL, obterá resoluções de tíquetes mais rápidas, melhorará os SLAs e perderá menos tempo repetindo a mesma tarefa. Economize tempo valioso e permita-se fornecer serviços mais rápidos e mais inteligentes, para que você possa ter uma jornada tranquila. Economize tempo valioso, solucione tíquetes mais rapidamente e melhore os SLAs por meio da central de serviços de TI mais analisada e mais bem classificada.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today! Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
O Jira Service Desk é um software de central de serviços simples e fácil de usar, simples de configurar pelo administrador e tem tudo que as equipes de TI precisam, incluindo regras de automação, SLAs, geração de relatórios em tempo real e processos com certificação ITIL, como gestão de incidentes, problemas e gestão de mudanças. Resolva os problemas mais rapidamente e ofereça um ótimo serviço, a uma fração do custo e tempo de preparação dos concorrentes. O Jira Service Desk é um software de central de serviços criado para equipes de TI modernas, a partir de apenas US$ 10 por mês. Experimente grátis: https://www.atlassian
O Zoho Projects é o software de gestão de projetos da Zoho, uma marca que capacita 45 milhões de usuários a trabalhar online. Empresas de pequeno e grande porte de todos os setores usam o aplicativo para realizar um excelente trabalho dentro do prazo. Planeje seus projetos, atribua tarefas, comunique-se de maneira eficaz, jamais perca uma atualização importante e visualize relatórios detalhados sobre o progresso. Planeje, acompanhe e colabore usando o aplicativo de gestão de projetos preferido de mais de dois milhões de usuários.
Your issue tracking concerns are our passion. Speak to an expert and get a customized solution improving speed and accuracy. Get off email and spreadsheets and save hours per day. Issuetrak has provided issue tracking to thousands of companies for over 15 years. It's in our name! We provide personalized attention and build relationships that matter with our customers. Not all issue tracking solutions fit every company -- we customize the right configuration and consult with you to launch. Your favorite issue tracking software comes with full support. Contact an Issuetrak expert and configure a software solution today.
Com o Kayako, empresas obcecadas pelo cliente aprimoram o fornecimento de experiências de atendimento ao cliente sem esforço. O atendimento ao cliente está mudando. Hoje em dia, seu cliente espera ser reconhecido e entendido como um indivíduo, não como um tíquete. Ao contrário dos help desks tradicionais, o Kayako conecta os pontos entre seus canais de suporte, as informações dos clientes e sua equipe. O Kayako é usado por mais de 130.000 profissionais de suporte ao cliente em empresas de todo o mundo, incluindo a Peugeot, a NASA e Fedex. Kayako - software de bate-papo ao vivo personalizado e simples para unificar o atendimento ao cliente por bate-papo, mídia social, e-mail e telefone.
O Clubhouse é uma plataforma rápida e organizada de gestão de projetos para equipes de software Agile planejarem, criarem e lançarem produtos melhores. Ele combina a quantidade certa de simplicidade e estrutura para manter as equipes de software felizes e produtivas. O Clubhouse foi criado para desenvolvedores e oferece um conjunto robusto de integrações populares (GitHub, GitLab, Slack), além de uma API bem elaborada para automatizar fluxos de trabalho. Teste gratuitamente por 14 dias, sem necessidade de cartão de crédito. O Clubhouse é uma plataforma de gestão de projetos rápida, criada para a equipe de software dos dias atuais. Teste gratuitamente por 14 dias, sem necessidade de cartão de crédito.
SpiraTest is an integrated Requirements and Quality Management solution that manages your project's Requirements, Test Cases, Releases, Defects and Issues in one environment, with complete traceability throughout. After defining your project's requirements, you generate the test cases and test steps that validate the functionality. The test execution modules allows users to run through the tests, logging defects/issues as they go. SpiraTest is Fully Web-Based. Free 30-Day Trial. Web-based software to help you write better requirements, manage your test cases and track defects.
O Instabug fornece feedback no aplicativo e geração de relatórios de erros para aplicativos móveis que procuram rastreamento de problemas. Depois de integrar o SDK, ele permite que você tenha uma comunicação bidirecional perfeita com usuários ou testadores, ao mesmo tempo em que fornece geração de relatórios detalhados do ambiente para desenvolvedores. O processo de integração leva menos de um minuto e os resultados são excelentes! Os principais aplicativos do mundo contam com o Instabug. O suporte é excepcional (sem interrupção) e constantemente classificado como uma ferramenta de geração de relatórios de erros e de rastreamento. Uma solução com foco na geração de relatório de erros, para feedback de testes do cliente e beta, envolvimento do usuário, geração de relatórios de falhas e muito mais. Integre agora!
Escrito em PHP, este software gratuito de rastreamento de problemas é escrito sob o protocolo GNU. Escrito em PHP, este software gratuito de rastreamento de problemas é escrito sob o protocolo GNU.
Ver perfil
With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line. Powerful and affordable issue tracking software solution that can be configured to your exact needs.
HappyFox is a web based issue tracking software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect. An issue tracking software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many issue resolution features. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that issues are responded to quickly and the best possible service is delivered in a cost-effective way. Try the issue tracking software today. Fully-managed service management suite that helps teams quickly and accurately track, resolve and report on issues.
Backlog is an issue tracking and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. Release high-quality software and web projects faster with Backlog -- online project management tool for developers and their teams
Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows. Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more
PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability. Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.

da SunView Software

(48 avaliações)
Ver perfil
ChangeGear by SunView Software delivers a robust ITSM solution for enterprise with advanced service management features, ITIL-based modules, an AI and machine learning platform, and more. Get everything you need to easily build, configure, automate, and deploy services for IT and beyond like incident management, problem, change, self-service, HR Onboarding, Facilities, and more. Get started quickly with out-of-the-box essentials. ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain.

da Functional Software

(43 avaliações)
Ver perfil
Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your application in real time.
The simplest issue tracking and task management software for teams from 2 to 200. Track tasks within your company or for your external clients and/or customers. DoneDone is loved by software teams, marketing teams, professional service firms, hiring managers, and customer support teams. Track bugs. Track tasks. Track projects. Track job applicants. Track client activities. Track tech support requests. Track customer service inquiries. Manage projects and customers all in one place! The simplest issue tracking and task management software for teams from 2 to 200. Manage projects and customers all in one place!
O software de rastreamento de problemas é notoriamente reativo, resultando em um fluxo interminável de problemas recorrentes sem qualquer sinal de prevenção ou supervisão. O Alloy Navigator oferece a capacidade de documentar e compartilhar facilmente soluções comuns com clientes e técnicos por meio de uma base de conhecimento intuitiva, fornece painéis inteligentes que ajudam a reconhecer padrões de serviço e ajudam você a diminuir as causas do problema, diminuindo conforme o nível de serviço aumenta. O Alloy Navigator é uma solução real projetada para clientes do mundo real, construída por pessoas de TI do mundo real como você.
Software with project planning, collaboration, agile bug and incident tracking capabilities. Software development teams will appreciate the ability to effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Software with project planning, collaboration, agile bug and incident tracking capabilities for development teams.
Trusted by large organizations with unique requirements, DevonWay software is tailored to your exact business rules, data, and workflow, minimizing change management and virtually guaranteeing project success. Customers such as NiSource, GE, and Rolls-Royce use our software to help them comply with ISO 9001 standards, minimize risk, improve safety, and resolve deficiencies. Our U.S. based experts are available 24/7/365 after implementation to ensure you meet your goals over the long term. Continuously improve the quality, safety, and performance of your operations with a fully tailored solution that doesn't require IT.
Agiloft Issue Tracking provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time. Start today with a free custom demo. Winner of Info-Tech analyst awards. Flexible issue tracking ensures a rapid implementation of even the most sophisticated workflows.
Airbrake provides full stack application monitoring, alerting you in real-time to errors affecting your users. And we give you all the context and root-cause diagnostics you need to fix them quickly. That means less stress for you and a better experience for your users. Airbrake supports all major platforms & languages, integrates with your existing workflow tools, and is trusted by thousands of the world's best engineering teams, including Netflix, Salesforce, Oracle, eBay, Twitch, & Soundcloud Airbrake provides full stack application monitoring, alerting you in real-time to errors affecting your users.
Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing for issue tracking. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product. Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts.
IT service management solution built to help growing IT organizations do amazing things. We automate your daily support tasks and help you to track, measure, and process any unit of work. We do it all by delivering cloud-based service management software thats fast to deploy, and simple to configure. Best of all, your investment is protected. ServiceNow is the only cloud provider to offer an ITSM path to grow your services without the replacement burden. ServiceNow automates daily support tasks and help you to track, measure, and process any unit of work. It's easy to use and scalable.
Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries.
Usersnap is your central place to organize user issues and bug reports. We make tracking bugs & collecting feedback easy. With point-and-click annotation tools, Usersnap helps you report bugs where they happen: in your browser. No need to switch to fill out endless forms. Bug tracking is now a picnic! Collect feedback and bugs in your browser. Have a hassle-free communication between your developers and users. Make feedback matter.
Quality management software made easy. Start a free 30-day trial of the QT9 QMS. Automate your processes with an easy-to-use web-based QMS system that includes interconnected modules to other business functions. Connect multiple locations & collaborate online. Identify trends with real-time reporting. Track corrective actions, control documents & manage audits with email alerts & reminders. The QT9 QMS includes paperless approval routings with 21 CFR part 11 compliant electronic signatures. Quality Management Software (QMS) made easy. Automate your quality management processes with an easy-to-use web-based system.
Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan. Planio makes managing software projects easy with issue and bug tracking, agile boards and tight integration with GIT/SVN
A cloud issue tracking and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support customers and internal users from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses. Innovative and easy issue tracking software for companies looking for fast and agile support services. FREE life time plan available.
Security incidents like data breaches can go unresolved or unnoticed, often because of a lack of automation, poor communication, or siloed processes. IncidentBond solves this by bringing all security incidents together in one centralized platform, automatically prioritizing them, and applying dynamic workflows. This simplifies the management process and speeds up monitoring and resolution so you can act quickly, easily make changes when processes evolve, and protect the organization. Automated security incident management software that processes and routes SIEM and security tool data for triage and resolution.
ReQtest é uma ferramenta avançada de rastreamento de problemas que permite capturar, rastrear e gerenciar problemas. Você pode visualizar problemas sem nenhum clique. A ferramenta tem poderosos filtros incorporados para encontrar rapidamente relatórios sobre problemas específicos. Com ReQtest, gerenciar problemas nunca foi tão fácil. Ferramenta avançada de acompanhamento de problemas online que monitora rapidamente problemas, gera relatórios e toma ações corretivas.
Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed. Simple hosted bug and issue tracker designed to work great for both technical and non-technical team members.
Reúna melhores evidências, acelere ações corretivas, aprimore a comunicação e acompanhe tudo. O Form.com é uma plataforma flexível para aplicativo móvel para encontrar e corrigir problemas em operações grandes e distribuídas. O Form.com usa a metodologia "offline primeiro", que permite que usuários móveis realizem o trabalho sem conexão com a Internet. Integre-o aos sistemas de TI para aprimorar a análise de causa-raiz e entender melhor o que está acontecendo no momento em todas as áreas. O Form.com é uma plataforma flexível para aplicativo móvel que aprimora a coleta de evidências, a resolução de problemas e a análise de causa-raiz.
Wix Answers is the professional customer support platform with issue tracking functionality. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business¿ progress. With Wix Answers, you can build better, longer-lasting relationships with your custome Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.
Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration. - Real-time Collaboration - Crash Reporter - Release note - Activity report. - Integration with Github / Bitbucket / TFS / Subversion - Integration with Slack - API Lightweight, smart, elegant and real-time collaboration app to manage your tasks, issues, crashes, releases
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track. Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.

da CustomAnswers Software

(11 avaliações)
Ver perfil
CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization. Powerful flexible and affordable CRM Platform. A MUST HAVE a LOOK at it when looking for a tool suitable to specific business processes
Most task & project management tools dont actually help your team save precious time. Plus, they force you into a workflow that doesnt suit your teams needs. Instead, Rindle adapts to *your* internal processes and workflows, empowering everyone to work the way they like while keeping all teams on the same page. Integrations with the tools you already use (Slack, Google Drive, Dropbox, & more) streamline communication, while Automations and Mirrors ensure you work consistently and efficiently. Rindle is a task & project management automation tool that saves your team precious time and money.
Ver perfil
A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers. On Premise & On Demand Enterprise Helpdesk Ticketing & Issue Tracking software. AD/ADFS integration and built for Azure.

da Alcea Tracking Solutions

(10 avaliações)
Ver perfil
Alcea facilita um processo colaborativo, que deixa os problemas visíveis, priorizados e gerenciáveis. Isso maximizará a produtividade, garantindo a comunicação contínua e forçando uma equipe a se concentrar nos problemas mais críticos. Alcea fornece fluxo de trabalho ideal, mantendo a responsabilidade adequada e os indivíduos conscientes das responsabilidades mais imediatas. Alcea IssueTrack é uma solução de rastreamento de problemas baseada na Internet, que inclui várias faixas para todas as necessidades de rastreamento.
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users. Codegiant includes issue tracking, hosted Git repositories, continuous integration and documentation in a single platform. Slack Integrations, API integrations are also in place with Codegiant. Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.
Ver perfil
A simple yet powerful web based tool for managing your projects. Whether you are a small business or a larger Enterprise, Tickd will help your teams manage tasks and collaborate effectively with it's easy to use interface. It integrates with the tools you already use such as email and Slack, and is mobile friendly removing the barriers to free flowing communication. Built on a secure, scalable platform, Tickd is an inexpensive solution for your business. Sign up now for a free trial A simple yet powerful web based tool for managing your projects. Organise your team's work into projects, milestones and tickets.
O VisionFlow é um pacote flexível e abrangente de software para a gestão de serviços de TI. Automatizar as atividades dos processos de ITSM os torna altamente eficientes. O VisionFlow é uma solução poderosa para qualquer organização de TI, pois facilita o fluxo de informações entre a equipe e os departamentos. Ele é compatível com a estrutura ITIL amplamente aceita, mas também pode ser facilmente adaptado a qualquer fluxo de trabalho interno já existente. Software avançado de gestão de serviços de TI baseado na Internet, que dá suporte à estrutura de ITIL e qualquer fluxo de trabalho interno já existente.

da SurveySquare.com

(8 avaliações)
Ver perfil
Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your issues with our Fully integrated ActionTracker.
SpeedBase is a Windows based database software for desktop PC to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is also suitable to save sensitive data within the safety of your pc or closed network without need of internet or shared servers. Just choose one of the built-in templates and customize your database as much as you want so it perfectly fits to your business flow. Create your own custom business database to save and manage any information w/o coding. Can run offline and supports SQL server.
Wowdesk is a simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA at best price. Wowdesk is installed in multitude of industries with different sizes across the globe. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com Simple, scablable & powerful issue tracking solution with advanced workflow engine
Use o software de gestão de casos i-Sight para rastreamento de problemas, a fim de garantir que todos os incidentes sejam registrados, investigados e resolvidos e que nada seja quebrado. O painel personalizado está configurado para mostrar rapidamente as informações necessárias e a robusta ferramenta de geração de relatórios do i-Sight permite relatar problemas por localização, tipo, horário ou qualquer outra variável para identificar tendências, áreas de risco e oportunidades de treinamento. O software de gestão de caso i-Sight oferece funcionalidade robusta, fácil integração e a melhor experiência do usuário disponível.
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
Ver perfil
AuditFindings is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. AuditFindings is a robust issue management system designed for audit and compliance departments. Save time managing audit issues.
Ver perfil
Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support Agile Scrum Tool, Issue & Bug Tracker, Agile Project Management, Kanban Agile Board, Issue Tracker
Dude Solutions Help Desk offers a new way for IT teams to work. With streamlined workflows, high-level visibility and data insights, Help Desk empowers technicians to own their work and create a better experience for their users. From request to completion, take control over your work and take back time in your day. Help Desk is a cloud-based IT service support management (ITSSM) solution. With streamlined workflows, high-level visibility and data insights, Dude Solutions Help Desk offers a new way for IT teams to work.
Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximise service reliability, accelerate innovation velocity and deliver outstanding customer experiences. Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices.
Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers. Open source ticketing system, project management and collaboration framework build on top of the Orchard CMS.

da Edgewall Software

(4 avaliações)
Ver perfil
Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages. Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages.
Zenput is how top operators make great customer experiences happen. Restaurants and other retail chains such as Dominos, Chipotle, KFC, and 7-Eleven use Zenput to see inside and improve the operations of every location. By making it easy to roll-out, track and enforce compliance with operating procedures and key initiatives, Zenput helps operations leaders collaborate more effectively with employees in the field and in their stores to improve performance and exceed customer expectations. Zenput is how top operators make great customer experiences happen across all of their stores.
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions. Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing IT service organizations. ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
Mainteno is a cost-effective, award-winning software system that lets you easily track and manage maintenance issues across multiple sites. With Mainteno, any user can easily report a problem by phone or other device, adding photos as required. Managers are then notified, or contractors automatically contacted and progress in resolving the issue is tracked through to completion. Mainteno even keeps all the relevant documentation in one convenient system! Easily track and manage all issues, across multiple sites, through one intuitive interface.

da Octopus-ITSM.com

(2 avaliações)
Ver perfil
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
The new intelligent agile/scrum tool for Time Tracking, Task Management, Issue & Bug Tracking, Feedback Analytics, Release Planning, Development Progress Tracking and Collaboration. Free for small businesses. The new intelligent Agile/Scrum tool for Time Tracking, Task Management, Planning, Analytics, Bug Tracking and more...
Time is money! We works daily on minimizing the time and efforts while maximizing the productivity of your business. We uses customer feedback to secure the best performance to the users. ManageMart.com is Cloud Field Service Management software is a best solution that can help your business to grow. Powerful CRM, Invoicing, Estimating, Scheduling, Billing, Tracking, Routes, Issues, Client Portal&Multi user login. Full financial, tax and management reports necessary to maintain clear cash flow. Managemart cloud field service management software for your business.
Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more. Serfy - unique issue ticketing & field service management NETWORK empowering Providers to connect with their Clients and vice versa.
Ver perfil
Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations. Quickly customize a tracking solution that conforms to unique process and workflow rules.
VIZOR is an ITIL Certified helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free. VIZOR is an ITIL Certified helpdesk issue tracking solution for IT end user and customer support. Try now for Free.

da Dakota Software

(1 avaliação)
Ver perfil
Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance. Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

da DGrigg Development

(1 avaliação)
Ver perfil
Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed. Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.
Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring WordPress plugin that provides 360 degree enterprise level issue management solution with advanced issue analytics and reporting.
Enablon Safety & Incident Management software covers the entire incident management lifecycle. It allows all events to be reported, investigations managed and corrective action plans monitored. The solution offers comprehensive web and mobile data collection features, expert root cause analysis, and advanced reporting capabilities (OHSAS 18001, RIDDOR, WCB, etc). In addition, built-in best practices can be used to turn incident report data into preventive action plans. Ask for a free demo now! Enablon provides the most complete EHS, Sustainability and Risk Management software solutions on the market with 1000+ global customers

da ThinkMobiles

(1 avaliação)
Ver perfil
Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs Test Management Tool to share test builds, write and execute test cases, track bugs and catch crashes.
Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages. Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug tracking, request management and ideation.
Ver perfil
An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments. An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.
We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance. We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.
Ticket tracking made easy and fully customizable. Cuzwork projects enable you to organize and prioritize your projects in a flexible and configurable way. Cuzwork projects enable you to organize and prioritize your projects in a flexible an

da Trakd Innovation

(1 avaliação)
Ver perfil
PAZO assists businesses in ensuring that their daily routine activities are carried out effortlessly to invest the time saved on other business processes. The cloud-based app automates the arduous pen and paper-based processes of checklists filing and issues/snags management. With a user-friendly dashboard, businesses can avail a holistic view of the operations carried out at every level. PAZO extends its feature-rich app to various businesses with their core features being checklist scheduling. Cloud-based app that automates the arduous pen and paper-based processes of checklists filing and issues/snags management.
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Highly customizable without programming or consultants. We offer all our modules with full functionality in a simple product bundle that's perfect for 3 to 25 agents. Starts at $29/agent/month. The Apple MAC of issue tracking.

da TrackStudio

(0 avaliações)
Ver perfil
Hierarchical issue tracking and bug tracking system, created specifically for software development companies. Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

da AdminiTrack

(0 avaliações)
Ver perfil
AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software. Online issue and defect tracking application for software development teams - help desk, support software for application development.

da LinkEdge Technologies

(0 avaliações)
Ver perfil
Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues. Collaborative, email-based issue management system that is easily customized for small and large organizations.

da Net Results

(0 avaliações)
Ver perfil
Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.