Programas de Assistência Remota

Programa de assistência remota: os produtos dessa categoria ajudam profissionais de TI a fornecer suporte remoto com ferramentas como compartilhamento de tela, bate-papo por texto e monitoramento. Incluem ferramentas de treinamento e reunião online, gravação de áudio e vídeo e desenho. Os compradores do programa de assistência remota também podem se interessar pelo software CRM, sistema de atendimento ao cliente, software CRM online, sistema de gestão de conhecimento, sistema de call center, sistema de help desk, sistema de gestão de reclamações, sistema de monitoramento de problemas, software ITSM e software para chat em direto.

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O Zoho Assist, uma solução individual para suporte remoto, compartilhamento de tela e acesso remoto que ajuda você a acessar a área de trabalho remota dos clientes ou compartilhar telas e gerenciar computadores autônomos com facilidade. Comece hoje mesmo com um dos softwares mais seguros, confiáveis ​​e acessíveis do setor. Não requer instalação prévia. Suporte multiplataforma disponível. Funciona em vários dispositivos. Suporta todos os principais proxies da Internet e firewalls. Saiba mais sobre o Zoho Assist O Zoho Assist fornece uma interface de usuário simples e direta para conectar-se a computadores remotos em qualquer lugar do mundo. Saiba mais sobre o Zoho Assist
Desenvolvido especificamente para fornecedores de serviços gerenciados e profissionais de TI, o Naverisk vem equipado com suporte técnico e emissão de tíquetes integrados. Além disso, é possível criar tíquetes manual ou automaticamente e definir os parâmetros padrão de contrato e cobrança. Vários técnicos podem rastrear o tempo e as informações em um único tíquete. Ao contrário de outros fornecedores de PSA do mercado, os componentes de emissão de tíquetes baseados na Internet do Naverisk são criados desde o início dentro do produto. Saiba mais sobre o Naverisk RMM & PSA Solução de emissão de tíquetes e suporte remoto integrada na plataforma de monitoramento e gerenciamento remoto tudo-em-um Naverisk para fornecedores de serviços gerenciados e departamentos de TI. Saiba mais sobre o Naverisk RMM & PSA
ISL Light é uma solução de desktop remota baseada na Internet que permite acessar e controlar qualquer computador com Windows, Mac ou Linux em segundos, a partir de qualquer computador ou dispositivo móvel ou fornecer suporte técnico específico para usuários de dispositivos móveis. Licença para diversas plataformas, segura, com compartilhamento de tela em alta velocidade, baseada na nuvem ou no local. As sofisticadas opções de personalização permitem que você renomeie o software para identidade corporativa própria e aplique medidas de segurança avançadas. Saiba mais sobre o ISL Light Remote Desktop O software de suporte remoto ISL Light permite controlar um computador remoto ou dispositivo móvel. É multiplataforma, segura, rápida e personalizável. Saiba mais sobre o ISL Light Remote Desktop
O Netop Remote Control é personalizado para empresas que precisam de acesso remoto seguro e compatível com ambientes de TI complexos. Confiável por metade da Fortune 100, o Netop Remote Control é a solução preferida de empresas que valorizam o forte ROI de suporte remoto. Os recursos incluem grupos fechados de usuários e pacotes de implantação segura, políticas de segurança de função e hora/local, lista de permissões de aplicativos e confirmação de configurações de acesso para início de sessão. Saiba mais sobre o Netop Remote Control O Netop Remote Control é personalizado para empresas que precisam de acesso remoto seguro e compatível com ambientes de TI complexos. Saiba mais sobre o Netop Remote Control
Software de suporte remoto Solarwinds® Take Control (antigo SolarWinds MSP Anywhere) criado para ajudar seu negócio de TI a ter sucesso, por um preço acessível. O SolarWinds Take Control foi desenvolvido para ajudar provedores de serviços de TI de todos os tamanhos a oferecer suporte a mais clientes por meio de suporte remoto intuitivo e rápido. O Take Control fornece acesso a ferramentas de diagnóstico profundo a partir de um painel, ao mesmo tempo em que se conecta a dispositivos em segundos. Criado para atender ao fluxo de trabalho de seus técnicos e caber no orçamento de sua empresa. Saiba mais sobre o SolarWinds Take Control Software de suporte remoto Solarwinds® Take Control (antigo SolarWinds® MSP Anywhere) criado para ajudar seu negócio de TI a ter sucesso. Saiba mais sobre o SolarWinds Take Control
A solução de acesso remoto projetada para fornecer suporte instantâneo a clientes localizados em qualquer lugar do mundo. A partir de $25 por mês, FixMe.IT oferece gerenciamento de várias sessões remotas, suporte ilimitado a dispositivos atendidos e acesso até 150 computadores autônomos. Outros características incluem personalização da marca, navegação em vários monitores, compartilhamento bidireccional de tela, transferência de arquivos, gravação de sessão remota, chat de texto e muito mais. Saiba mais sobre o FixMe.IT A solução de acesso remoto projetada para fornecer suporte instantâneo e autônomo a clientes localizados em qualquer lugar do mundo. Saiba mais sobre o FixMe.IT
O TeamViewer conecta qualquer PC, servidor ou dispositivo a qualquer plataforma globalmente em poucos segundos. Disponível em mais de 30 idiomas, o TeamViewer é a ferramenta de desktop remota mais preferida do mundo, com mais de 30.000 novos downloads a cada hora. Atualmente, existem mais de 1,7 bilhão de IDs do TeamViewer ao vivo que acessam a maior e mais rápida rede de conexão remota do mundo. A segurança é levada a sério. Os clientes e seus clientes estão em primeiro lugar quando se trata de proteção com a mais recente tecnologia. O software de suporte remoto do TeamViewer permite conectar-se com segurança aos computadores clientes, acessar arquivos e aplicativos e controlar sua mesa de trabalho.
O ConnectWise Control (anteriormente, ScreenConnect) é uma solução de suporte remoto totalmente funcional. O software oferece a capacidade de visualizar e controlar dispositivos remotamente de qualquer lugar em que haja uma conexão com a Internet. Como técnico, independentemente de dar suporte principalmente a computadores pessoais de clientes ou a uma enorme infraestrutura corporativa, a capacidade de resolver problemas de maneira eficaz e rápida permite economizar tempo e melhorar a satisfação do cliente. O ConnectWise Control oferece a capacidade de exibir e controlar dispositivos de qualquer lugar em que haja conexão com a Internet.
O BeyondTrust Remote Support (anteriormente Bomgar Remote Support) oferece suporte remoto instantâneo e seguro a clientes que usam Windows, Mac, Android, iOS ou outros dispositivos, estejam eles na rede empresarial ou não. Os usuários podem corrigir sistemas finais ou solucionar problemas usando compartilhamento de tela, controle remoto, acesso autônomo, compartilhamento de arquivos, anotações e compartilhamento de câmera de dispositivos móveis. Bate-papo em tempo real, scripts prontos, ferramentas de colaboração e escalação melhoram a eficiência do técnico. O BeyondTrust Remote Support (anteriormente Bomgar Remote Support) acessa e dá suporte com segurança a qualquer dispositivo ou sistema, em qualquer lugar do mundo.

da AnyDesk Software

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A AnyDesk foi fundada na Alemanha em 2014, seu exclusivo software de acesso remoto à área de trabalho foi baixado por mais de 100 milhões de usuários em todo o mundo e mais 5 milhões são adicionados a cada mês. O software é baseado em um exclusivo codec proprietário, o DeskRT, que permite colaboração virtualmente livre de latência no final do corredor ou do outro lado do mundo e também para conexões de internet com pouca largura de banda. A empresa está entre as 50 que mais crescem na Alemanha. O AnyDesk é o software de área de trabalho remota mais rápido do mundo, ideal para compartilhamento de área de trabalho, suporte remoto e apresentação na internet.
O Dameware é sinônimo de software de suporte remoto acessível, confiável e seguro. O SolarWinds oferece duas soluções de suporte remoto: no local ou em nuvem. O Dameware Remote Everywhere (DRE) é a versão rápida, simples e leve baseada em nuvem, desenvolvida para ajudar os profissionais de TI a responder e resolver os problemas rapidamente. O Dameware Remote Support (DRS) é um software no local acessível e fácil de usar, desenvolvido para simplificar e acelerar as tarefas remotas de administração de TI. Controle remoto fácil de usar e acessível, com ferramentas de administração remota de TI para plataformas Windows, Mac e Linux.
Veja por que milhares de MSPs que buscam maior lucratividade e pequenos departamentos de TI que precisam fazer mais com menos usam o software de suporte remoto de TI Kaseya VSA para automatizar a gestão da TI. Com as soluções da Kaseya, as organizações podem gerenciar toda a infraestrutura e operações de TI, inclusive ambientes de nuvem, no local, híbridos, virtualizados e distribuídos, tudo em um só lugar. Obtenha uma demonstração e veja como você pode gerenciar e controlar proativamente a TI remotamente, com facilidade e eficiência. Milhares de MSPs e pequenos departamentos de TI usam o software de suporte remoto Kaseya VSA para gerenciar e automatizar a TI. Obtenha uma demonstração hoje mesmo!
GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share. GoToAssist is now RescueAssist. And it's 2x faster. RescueAssist identifies and solves issues fast with our remote support software.
Onboard and support your users like they've never experienced before. Upscope cobrowsing is the one click, no-download, interactive screen sharing for effortless onboarding and support: 1. In one click, see what your user sees, without downloads. 2. Use your mouse on THEIR screen to click and scroll for them. 3. Do this from your live chat system or when they phone in. Beautifully integrates with Intercom, Zendesk, Olark, Livechatinc and your existing phone system. Upscope co-browsing is instant no-download screen sharing for effortlessly onboarding and supporting even your toughest users.
Goverlan Reach is a Remote Access Software for sysadmins, technicians, as well as engineers designed to streamline IT support and systems management. Goverlan Reach provides: Secure access to your users machines no matter where they are / State-of-the-art Remote Control / Active Directory administration and Password management / Behind-the-scenes systems management / Software and patch distribution / IT Process Automation / Compliance and security management Goverlan Reach is a leading remote IT support solution for sysadmins, IT support technicians, and engineers.
NinjaRMM is an all-in-one SaaS IT platform that streamlines remote IT support. Instantly access your client machines through integrated TeamViewer / Splashtop. Both solutions are bundled with Ninja to provide unattended or attended access and supports both Windows and Macs. Built on an easy and intuitive cloud-based platform with a robust set of features, you can get up and running in 5 minutes, no servers required. NinjaRMM partners with TeamViewer and Splashtop to provide a seamless experience for remote monitoring and management.
Remote access and support made easy. Unlimited on-demand remote assistance for only $99/year, and unattended remote access plans starting at just $99/year for 10 computers, making dualmon the price leader for remote access solutions. No installation needed for users to get assistance. Includes 10 seats for support reps, and unlimited sessions. Custom cobranding, session recording, file transfer, remote printing, remote diagnostics, usage reporting, and more. Start your two-week free trial today! A secure web-based solution for on-demand remote support and remote access. Connect from anywhere, unlimited users and deployments.
SecureLink is the leader in providing vendor privileged access and remote support solutions for both highly regulated enterprise organizations and technology vendors. SecureLink serves more than 30,000 organizations worldwide. World-class companies across multiple industries including healthcare, financial services, legal, gaming, and retail rely on SecureLinks secure, purpose-built platform. SecureLink is headquartered in Austin, Texas. SecureLink is the leader in vendor privileged access management for highly regulated enterprise organizations and technology vendors.
Every day millions of people around the world use VNC Connect to improve the efficiency of their businesses. Flexible and secure, VNC Connect remote access and support software gives organizations the power they need to ¿Connect & take control¿. VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely.
Splashtop Remote Support is a powerful remote support solution for IT pros, MSPs, tech support and helpdesk teams of all sizes. The worlds most successful companies, like Toyota, AT&T and UPS use Splashtop to remotely manage Windows and Mac computers and provide technical support to their employees, customers, or both, with a solution that is fast, secure and reliable. Get started with a free trial! Remotely support your clients' computers and provide them with remote access. Manage your computers from practically any device.

da iSupport Software

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GWI is a leading global provider of Service Desk and Help Desk software solutions. Our flagship product, iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. GWI offers two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. GWI solutions enable you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more. End users can submit requests for service, search for solutions, and view the status of their open incidents.
Our unique, multipoint remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. Our remote control viewer uses HTML5 which enables access to any device, inside or outside of your network from a simple browser. No software required. Remote control any systems in your organization from any browser without deploying agents.
MSP360 (CloudBerry) Remote Assistant is a Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet. Download freeware! Free remote access and control over the Internet
Remote Access for your PC and Mac from anywhere, even from iPhone or iPad. Support multiple remote computers in real-time. Stay connected with your home or office computer without having to commute. Effortlessly manage your files, transfer data, and print documents remotely. Invite associates to temporarily access your computer to work on presentations, documents, and more in real time. RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices.
Remote Control Software built on an HTML5 Platform. Connect to devices in seconds using our patent pending remote access solution. Developed for Windows and Mac devices, Remo is the fastest HTML5 remote desktop software on the market. Features include unattended remote connections via web browser, file transfer, reboot to safe mode, and more... Also check out Remo Assist, our one time remote control solution. Ability to elevate to admin and play nicely with Windows UAC. Remote Control Software built on an HTML5 Platform. Connect to devices in seconds using our patent pending remote access solution.

da R HUB Communications

(22 avaliações)
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R-HUB secure remote support and remote access servers are on-premises solution for collaborative remote support, unattended support and remote access. Robust, secure and fast. Self-update. Support customers or employees. Unlimited users. Major features include remote control, remote desktop sharing, file transfer, recording, audio and video, small meeting, and so on. Starts at $395 one time. No monthly fees. You own it! You control it! R-HUB secure remote support and remote access server is an on-premises solution. Unlimited users. You own it. No monthly fees.
Manage and monitor multiple systems simultaneously over a LAN, WAN and the Internet. NetSupport Manager combines secure remote control from a desktop, laptop, tablet or smartphone. Monitor multiple systems in a single action, deliver hands-on remote support, collaborate and even record or play back sessions. When needed, gather real-time hardware and software inventory, monitor services and even view system config remotely to help resolve issues quickly. Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once.
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Wayk Now is a flexible, easy-to-use and lightweight remote desktop access solution that reduces implementation time and increases security. Wayk Now is an ideal remote desktop access solution that delivers the best of both worlds for IT professionals and executives alike: efficiency, security and control on one side, and affordability and investment protection on the other! Wayk Now is free for personal AND business use! Wayk Now lets you take control of a remote computer, or allow an authorized user to take control of your computer.
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Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs. A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet.
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An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms. An advanced device management solution focused on education and SMEs, working across Android, iOS and windows platforms.

da LiteManagerTeam

(9 avaliações)
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The program allows to quickly and easily control computer desktop in real-time mode with full support for Windows 7 Aero, provides secure remote access to the file system, processes and services of the remote computer. LiteManager has built-in tools for creating network map, collecting technical data, ability to deploy and update using remote installation services and many other features. Classroom management software. Remote access software for remote administration, remote control, distant learning, remote support. Classroom management software.
ScreenMeet is modern, remote support software in the cloud. See and control any device from your browser, instantly. Integrated with Zendesk and Salesforce, ScreenMeet Support is the simple, easy way to resolve customers' issues from your browser. In seconds, you can start a session, see the customers' device (Windows, MAC, Android and iOS), use a laser pointer and take over control, if necessary. Finally, remote support that just works. Perfect for SaaS, E-commerce, App and Handset companies Modern, Remote Support in the cloud. The fast and easy way to see and control any device in seconds.
Remote support tools for remote PC access and remote IT management. Plans for home or office remote PC access, or for remote PC support, with unattended remote access & built-in RMM tools for remote PC assistance. Unattended remote desktop access , remote monitoring & alerts. An affordable Lite-RMM designed by IT people for IT people.
Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording. Browser- based, no download HTML5 viewer, blazing fast Windows RDP support, access and manage unattended PCs. Remote support, online meetings and demonstration tools offering website integration, screen sharing, audio and desktop recording.
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Designed for computer technicians & small IT businesses that helps users deliver remote desktop support through firewalls. Designed for computer technicians & small IT businesses that helps users deliver remote desktop support through firewalls.
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SnapSupport is a field engineer companion app on mobile and web, that can be used by FSE's(Field Service Engineers/construction teams/Installation Engineers) to collaborate with their in house experts using collaboration tools such as live video, chat and Google Glass. It enables having your best technician in the field every time, by enabling support remotely through the SnapSupport app. SnapSupport is IoT enabled and can be further used for Quality Approvals and assigning tasks. eal time field support application connecting field service engineers to their in house product experts during service appointments.
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SessionStack is a customer support platform that offers co-browsing, session replay, error notifications, troubleshooting insights, reporting, and analytics tools. SessionStack gives you the context you need to provide fast and personal assistance. It cuts back-and-forth and improves customer experience. SessionStack integrates with Zendesk, Freshdesk, Intercom, Olark, and other support platforms. Works on any web application framework. Across all major browsers. No client-side downloads. Co-browsing, session replay, reporting, and analytics tools for support teams. Integrates with your support platform.
Iperius Remote is software to provide remote assistance or remote access anytime and anywhere. Low latency and fast data transmissions are guaranteed and allow to work fast as if you are present locally. It's an easy-to-use, scalable and secure remote software and allows connection to any unattended devices. Iperius Remote has also an unbeatable price and fully customizable with your brand. Remote support solution that helps businesses with automatic access, security, file transfer, connections and more.
Instantly work on your files, programs and network just as if you were at your desk. GoToMyPC's remote access solution allows you to remotely access your computer from any location with maximum speed and security. Web-based remote access solution that makes it simple and secure to access your computer from anywhere.
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Z-Billing is a Web-Based Recurring Billing, Invoicing and Support Software.~ ZB is best option if you are looking for: - Subscription Billing Software - Recurring Billing Software - Licence Management Software - WebHosting Billing Software - SaaS application Management - Support Ticket Software - And much, much more! Take a look! ZB is an Affordable Recurring Billing Software for SMB and Also Support Ticket & Invoicing System.
Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. 30-day trial available; no credit card required for trial. Inquire about Service Provider pricing. Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS).
Centralized IT management platform that includes remote monitoring, patch management, and more. Centralized IT management platform that includes remote monitoring, patch management, and more.
Surfly is an advanced co-browsing / web-sharing technology, which makes sharing web-sessions extremely simple. Compared to Teamviewer, Surfly does not require you to download extra software, plugins or any configuration. Surfly can be used as a free service via Surfly.com or it can be integrated into other products (Apps or Websites) to deliver a great online experience for customers. You can use Surfly as a sales, support and presentation tool. Advanced co-browsing solution that allows two or more people to browse the internet at the same time, remotely. No downloads needed.
The augmented support solution is the number one solution for real time support with complex issues. It lets you add virtual elements in real time to the conversation. The virtual elements are shown in real time on both sides of the call. It adds great value, replacing long descriptions by a soft touch on the screen. Augmented support is a cloud based solution that lets you communicate worldwide with voice and video. Every smart device can connect to our server. Cloud based Augmented Reality Solution for providing real time remote technical support in Field Service and Customer Support.
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A collaboration and meeting room software for both the Enterprise and the SMB. A collaboration and meeting room software for both the Enterprise and the SMB.
Supremo is a lightweight software to remote control PCs/servers and host Meetings. It doesnt need configuration of router or firewalls and can be installed as a service to perform unattended access. Supremo is designed for unlimited installs on unlimited number of PCs and allows multiple connections just through the exchange of ID and password. It is a secure app thanks to TLS 1.2 cryptographic protocol and can also be customized with your brand/logo. Free for personal use. An easy-to-use remote support and access software that lets you securely connect your smartphone and tablet to PCs and servers.
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Direct, real-time connection to every network endpoint. Full and transparent control of target systems with user notification for remote troubleshooting and maintenance. Independent logon to unmanned endpoints. Built-in security for dropped connections. Management and control of servers. Real-time connection to every network endpoint. Full control of unmanned or in-use systems for remote troubleshooting and maintenance.
Enables spontaneous remote maintenance and access to unmanned PCs. Enables spontaneous remote maintenance and access to unmanned PCs.

da PROXY Networks

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Proxy's new Pro 8 remote access software allows for remote access of computers, ensuring the safety and security of your computer. With remote access, a properly authorized technician is given access to your PC to fix any glitches that come your way. The best part? You don't even need to be at your computer. Always-on service means that your computer can be accessed while it is unattended as well as attended, without disturbing the user. It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

da Rise Technologies

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A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient. A software-platform for the industry 4.0 that makes the collaboration with your service team easier, faster and more efficient.

da CT-Assist

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A cloud managed, remote access and support tool that allows users to remotely manage computers over the internet. A cloud managed, remote access and support tool that allows users to remotely manage computers over the internet.

da Eltima Software

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Remote support tool that provides tech support through custom GUI, diagnostics, insights, and analytics. Remote support tool that provides tech support through custom GUI, diagnostics, insights, and analytics.

da Median

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Cobrowsing software that allows sales and support teams to get on the same page as your customers with one click. Cobrowsing software that allows sales and support teams to get on the same page as your customers with one click.

da DTM Datentechnik Moll

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Envimonitor provides remote environmental monitoring software in a data center on any web-enabled device. Envimonitor provides remote environmental monitoring software in a data center on any web-enabled device.

da Digi International

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Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements. Digi Remote Manager is a remote support software that visually monitor, update and maintain the performance requirements.

da HOB

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Remote access via the RDP protocol; HOB X11Gate uses the RDP protocol for remote access and converts the native X protocol accordingly, which reduces the bandwidth used and shortens the response times. Server farms can be easily constructed due to remote access sessions for many users. Freeware for private users Please note: After installation, a software key is required. To receive it, please send an e-mail with the subject "Free X11Gate" to [email protected] . The purely software-based HOB X11Gate ensures secure and bandwidth-optimized access to Linux/Unix systems using the RDP protocol.

da ManageEngine

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Remote Access Plus is a secure and comprehensive enterprise remote support solution that helps system administrators and IT help desk technicians in troubleshoot Windows, Mac and Linux computers from a central location. Powerfully built tools like advanced remote desktop sharing, remote command prompt, registry, Wake on LAN, remote shutdown, file manager and more enables elite remote assistance and considerably reduces troubleshooting time from days to minutes. Remote Access Plus is a secure remote support solution that lets you remotely govern computers anywhere on the globe

da ITmanager.net

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Remote Monitoring and Management software as a service for MSPs and IT departments. Monitor and manage all your servers and networks using your IOS device, Android device or our web app. Active Directory, Windows Administration, VMware, Hyper-V, Xenserver, Office 365, Google Apps and Microsoft Exchange all support. SSH, Telnet, VNC, RDP, ARD as well. Mobile-first RMM SaaS. Monitor and manage all your servers and networks using your phone.

da Image Retail Solutions

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Technical support help-desk software that features system health monitoring, remote access, file transfer, and much more. Technical support help-desk software that features system health monitoring, remote access, file transfer, and much more.

da Cireson

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Remote Support delivers efficient, consistent, and secure remote IT support by leveraging your existing Service Desk and Microsoft System Center Configuration Manager (SCCM) investments. Our remote support apps integrate into your ITSM tool of choice, helping to increase first-call resolution while reducing unnecessary escalations and associated costs. By securely delegating SCCM functionality to Support Teams, Analysts can provide faster problem resolution. Built to power efficient Incident Resolution, our Remote Support software integrates SCCM features into your Service Desk.

da Barracuda Networks

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Managed Workplace is the first RMM tool to include a built-in security assessment. The platform enables MSPs to quickly assess customers networks, deliver multi-layered security, monitor anomalies, and seamlessly recover data in the event of an attack. With Managed Workplace, MSPs can create comprehensive multi-layered security service offerings and deliver them profitably and efficiently. Further, they can easily demonstrate their value with detailed reporting. Managed Workplace is a security-centric remote monitoring and management (RMM) tool.

da pcvisit Software AG

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IT-Probleme zu lsen wird mit pcvisit Software zur Herzenssache. Unsere Fernsupport-Software ist sicher und hochverfgbar. IT-Probleme zu lösen wird mit pcvisit Software zur Herzenssache. Unsere Fernsupport-Software ist sicher und hochverfügbar.

da Chatvisor

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Chatvisor helps companies improve their company-customer communication. Chatvisor is an integrated customer service and web analytics platform to deliver better customer experience, reduce costs in customer support and increase conversions along the whole customer journey. Chatvisor is an integrated customer engagement and support platform powered by next level web analytics and co-browsing.

da UltraVNC

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Desktop solution that helps businesses access and control remote PCs, share screens, chat, transfer files and more. Desktop solution that helps businesses access and control remote PCs, share screens, chat, transfer files and more.

da Coview

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Frustration-free customer support for your web app. Coview lets your users easily capture their browser screen (with a screenshot or video) to show you where theyre running into problems. Coviews cobrowsing feature allows your support staff to connect instantly to your customers browser and guide them on their own screen. Coviews debugging feature collects full code-level info and helps you solve more technical issues effortlessly. All this with no downloads or redirects for your user! Empower your support team with real-time customer screen sharing, screen capture and automatic code-level info logging

da Vision Admin

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A cloud-based platform for automated computer system management, monitoring, and remote access. A cloud-based platform for automated computer system management, monitoring, and remote access.