Text Mining Software

Text Mining software helps companies process text data for everything from research to media monitoring. Text mining software often employs machine learning, natural language processing, customized dictionaries, and algorithms to analyze text. These tools evaluate content for semantics and context to determine sentiment and categorize user responses. If you are interested in Text Mining software, you should also check out Business Intelligence software, Data Extraction software, Customer Experience software, Big Data software, and Content Marketing software.

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Thematic

Thematic

by Thematic

(0 reviews)
Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze survey responses, reviews, support tickets and other sources of feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. - We uncover insights that help you build a better customer experience - Understand each departments impact on customers - Identify what matters to customer segments Learn more about Thematic Turn your existing feedback into actionable insights using AI-powered thematic analysis. Learn more about Thematic
Advize

Advize

by LaunchBoard Software

(1 review)
Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction. Learn more about Advize Connect siloed voice of the customer feedback and get AI-powered insights into what your customers care about. Learn more about Advize
Mozenda

Mozenda

by Mozenda

(27 reviews)
#1 Web Scraping Software and Service. Trusted by 1/3 of the Fortune 500 & five star rated customer support. Mozenda Provides: 1) Cloud-hosted software 2) On-premise software 3) Data Services Over 15 years of experience, Mozenda enables you to automate web data extraction from any website. Learn more about Mozenda #1 Web Scraping Software and Service, we turn millions of web pages into data. Trusted by 1/3 of the Fortune 500. Learn more about Mozenda
DiscoverText

DiscoverText

by Texifter

(79 reviews)
Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifter's CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding. Learn more about DiscoverText Web-based collaborative text analytics for academics, companies, and governments to search, filter, cluster, code and classify text. Learn more about DiscoverText
WordStat

WordStat

by Provalis Research

(3 reviews)
WordStat is a software that helps people analyze very large amounts of written documents. eg.customer surveys, political speeches, academic papers, emails or twitter feeds. The software helps people find common topics, themes and hidden meanings in unstructured text data. A hotel chain may have 100,000 customer comments about their rooms, food service or outdoor facilities. The software helps search those responses and generate common themes or topics to target where they need to improve. Text mining tool for fast extraction of themes and trends. State-of-the-art qualitative content analysis.
InMoment

InMoment

by InMoment

(3 reviews)
Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities. Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities.
Centralpoint

Centralpoint

by Oxcyon

(5 reviews)
Centralpoint is in the 2018 GARTNER MAGIC QUADRANT, and offers tools which automate the indexing, scanning and ingestion of your data (both structured and unstructured). Most importantly, it can AUTO-APPLY (your metadata) rules against any import. We have clients who favor our solution to Google Search Appliance, and/or who need to auto scan and index the CONTENTS of structured data (oracle, SQL, Json, XML), or unstructured data (PDF, Word, other) Oxcyon's in the 2018 GARTNER MAGIC QUADRANT - schedule a demo so that we can import your data, to auto apply (your) metadata and rules
Text Analyzer

Text Analyzer

by online-utility.org

(2 reviews)
Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters. Text analyzing solution that enables companies to find frequent phrases or words and count number of words or characters.
Semantria

Semantria

by Lexalytics

(0 reviews)
Lexalytics transforms global conversations into meaningful and actionable insights. Every day, our leading on-premise Salience and SaaS Semantria text analysis technology platforms process billions of pieces of unstructured data, translating thoughts and feelings into profitable decisions for our customers. We support 22 languages, and features include sentiment, named entities, themes, categorization, boolean queries, summarization, taxonomies, POS tagging, intentions and more. Language processing platform that supports 22 languages and a Twitter-mode. Includes sentiment, categorization, and entity extraction.
DictaNova

DictaNova

by DictaNova

(0 reviews)
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights
SAS Text Miner

SAS Text Miner

by SAS Institute

(1 review)
Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing. Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing.
Etuma

Etuma

by Etuma

(1 review)
EFC is a real-time and automatic service that extracts the topics of discussion and the sentiment for each mention of a topic using Natural Language Processing and Artificial Intelligence. EFC is easy to take into use and operate, requiring no special knowledge from the customer in the areas of linguistics or statistical analysis. EFC runs in the cloud (Amazon Web Services) within the EU (in Ireland). Real-time, multi-language customer and employee open-text feedback topic and topic level sentiment categorization service.
Interaction Analytics

Interaction Analytics

by NICE Systems

(0 reviews)
Interaction analytics system with hot topics, root cause, call part and sentiment analyses. Interaction analytics system with hot topics, root cause, call part and sentiment analyses.
Clarabridge Text analytics

Clarabridge Text analytics

by Clarabridge

(0 reviews)
Clarabridge text analytics are the cornerstone of our CEM solution, allowing for highly accurate interpretation of the customer voice. We turn unstructured text into structured data and pair it with demographic and behavior data for immediate front line response and driving business strategy. Clarabridge text analytics is best in class solution for voice of the customer programs.
Medallia Text Analytics

Medallia Text Analytics

by Medallia

(2 reviews)
Web-based text analytics software that includes root cause analysis, comments analysis, and text analysis in social feedback. Web-based text analytics software that includes root cause analysis, comments analysis, and text analysis in social feedback.
AlchemyLanguage

AlchemyLanguage

by IBM

(4 reviews)
APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other. APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other.
Conveyapi

Conveyapi

by Converseon

(0 reviews)
Map, monitor and understand the vast social media conversation to create the deep insights required to drive business advantage. Map, monitor and understand the vast social media conversation to create the deep insights required to drive business advantage.
OdinText Text Analytics

OdinText Text Analytics

by OdinText

(1 review)
SaaS text analytics and reaserch system that includes advanced statistics, linguistic sentiment, and social media monitoring tools. SaaS text analytics and reaserch system that includes advanced statistics, linguistic sentiment, and social media monitoring tools.
NaturalText

NaturalText

by NaturalText

(0 reviews)
Mines/groups words based on the context used like Word2vec. Mines/groups words based on the context used like Word2vec.
PrediCX

PrediCX

by Warwick Analytics

(10 reviews)
Automated predictive analytics for building accurate models with text data such as voice of the customer, warranty, complaints, reviews, insurance claims etc. It uses proprietary technology developed from a University so that it can be used by a non-data scientist. It maximises the performance of the models with the minimum 'human-in-the-loop' input. Automated predictive analytics for text. No data scientist required to build accurate models.
Crimson Hexagon Platform

Crimson Hexagon Platform

by Crimson Hexagon

(9 reviews)
Cloud social media analytics software with text analysis, that enables you to review conversations, select examples, and group posts. Cloud social media analytics software with text analysis, that enables you to review conversations, select examples, and group posts.
Customer Support Tickets Analytics
Cx MOMENTS is used by Customer Support Managers to automatically find and trend customer issues in their helpdesk customer support tickets. Cx MOMENTS connects to Zendesk, Freshdesk, Salesforce and Intercom, and detects the topics and problems that regularly crop up in customer support conversations. Our Natural Language Processing and AI help you gain valuable insights from all support tickets in your helpdesk. Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks.
MonkeyLearn

MonkeyLearn

by MonkeyLearn

(1 review)
MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Customers like Clearbit, Segment and Drift use MonkeyLearn to classify and extract actionable data from raw texts like emails, chats, web pages, documents, tweets and more! MonkeyLearn can be easily integrated via integrations like Google Sheets, Zapier, Zendesk or Rapidminer (no coding required) or via our beautiful API and SDKs. AI platform to analyze text with Machine Learning and turn emails, tweets, surveys or any text into actionable data.
MeaningCloud Text Analytics

MeaningCloud Text Analytics

by MeaningCloud

(0 reviews)
Provides services for automatic extraction of insights from unstructured information sources, including social media posts. Provides services for automatic extraction of insights from unstructured information sources, including social media posts.
Kapiche

Kapiche

by Kapiche

(0 reviews)
Kapiche empowers you to quickly understand what your customers think about your company, in their own words, from your NPS, CSAT, customer survey and product review data. Find actionable insights using proven Text Analytics technology: -Unbiased and transparent -No setup required, no built-in models. Actionable insight automatically identified using your own customer data. Get true visibility of customer opinion. -Deep insights, easy reporting -Compare customer opinion across segments A self service text analytics tool requiring no machine training. Just upload your data and get actionable insights in seconds.
Amenity Analytics

Amenity Analytics

by Amenity Analytics

(0 reviews)
Text analytics solution that is built for the business, has the highest industry accuracy, and is configurable. Text analytics solution that is built for the business, has the highest industry accuracy, and is configurable.
Tisane

Tisane

by Tisane Labs

(0 reviews)
Analyze text in 27 languages for aspect-based sentiment analysis, grammar, hate speech, sexual harassment and more. Analyze text in 27 languages for aspect-based sentiment analysis, grammar, hate speech, sexual harassment and more.