Customer Success Software

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Gainsight

Gainsight

by Gainsight

(16 reviews)

Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Learn more about Gainsight

Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue. Learn more about Gainsight

Copper

Copper

by Copper (formerly ProsperWorks)

(301 reviews)

Copper (formerly ProsperWorks CRM) is the #1 CRM for Customer Success G Suite users. Copper CRM seamlessly integrates with G Suite, gets rid of manual data entry, and is super easy to use. If you can use Gmail, you'll know how to use Copper. Join the over 12,000 customers love using Copper and start selling more with the CRM teams love to use, today. Learn more about Copper

Focus on Relationships, Not Records with Copper and Google. The only CRM built for, used by, and recommended by Google. Learn more about Copper

Liveoak

Liveoak

by Liveoak Technologies

(12 reviews)

Use Liveoaks secure conferencing and collaboration platform to engage customers, provide live assistance and complete more digital transactions. Liveoak makes it easier for your remote customers to do business with your organization. Liveoak provides tools for remote customer engagement, onboarding and transactions for the financial services, banking, credit union and insurance industries.The Liveoak conferencing platform recreates the power of a face-to-face interaction for remote customers. Learn more about Liveoak

Keeping the human element in the digital customer experience. Live conferencing + Real-time collaboration + Identity IDV + eSignature Learn more about Liveoak

elevio

elevio

by elevio

(11 reviews)

Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial Learn more about elevio

Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio

Five9

Five9

by Five9

(262 reviews)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Learn more about Five9

Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Learn more about Five9

Thought Industries

Thought Industries

by Thought Industries

(15 reviews)

The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services thru online learning. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Learn more about Thought Industries

The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers thru online learning. Learn more about Thought Industries

Agile CRM

Agile CRM

by Agile CRM

(257 reviews)

Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most. Learn more about Agile CRM

Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM

Blue Enterprise Surveys

Blue Enterprise Surveys

by eXplorance

(7 reviews)

Blue enterprise-class survey software supports all your organization¿s online feedback management initiatives including customer success surveys. Through its unequaled integration capabilities and full automation, Blue will get you the information you need to maximize customer success and add lifetime value. Learn more about Blue Enterprise Surveys

Leverage Blue Surveys software to support stakeholder engagement. Ranked #1 for automation, accessibility, flexibility, and reporting. Learn more about Blue Enterprise Surveys

Gainsight

Gainsight

by Gainsight

(16 reviews)

Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue.

Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue.

Totango

Totango

by Totango

(7 reviews)

Totango is a customer success platform that drives action and focus for teams and predictable results for management.

Totango is a customer success platform that drives action and focus for teams and predictable results for management.

CXM

CXM

by Creedenz Solutions

(5 reviews)

Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors

Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors

MindTouch

MindTouch

by MindTouch

(1 review)

Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support

Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support

Skilljar

Skilljar

by Skilljar

(13 reviews)

Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.

Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.

ClientSuccess

ClientSuccess

by ClientSuccess

(4 reviews)

ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.

ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.

Cloud Call Center

Cloud Call Center

by 3CLogic

(46 reviews)

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

Natero

Natero

by Natero

(1 review)

Data-Driven Customer Success Management platform for B2B SaaS.

Data-Driven Customer Success Management platform for B2B SaaS.

CustomerGauge

CustomerGauge

by CustomerGauge

(1 review)

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

UserIQ

UserIQ

by UserIQ

(2 reviews)

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.

UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.

Userlane

Userlane

by Userlane

(5 reviews)

User onboarding automation and optimization for a great CX which leads to higher conversion, engagement & retention without any coding.

User onboarding automation and optimization for a great CX which leads to higher conversion, engagement & retention without any coding.

Bolstra

Bolstra

by Bolstra

(1 review)

An agile customer success management platform built to help companies plan, manage and engage with their customers.

An agile customer success management platform built to help companies plan, manage and engage with their customers.

ChurnZero

ChurnZero

by ChurnZero

(46 reviews)

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!

ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!

VeriShow

VeriShow

by HBR Labs

(5 reviews)

VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.

VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.

Planhat

Planhat

by Planhat

(7 reviews)

Customer Success can be chaotic. Simplify your work, save time and build value with Europe's leading Customer Success platform.

Customer Success can be chaotic. Simplify your work, save time and build value with Europe's leading Customer Success platform.

Taskfeed

Taskfeed

by Tapply

(18 reviews)

Customer Onboarding Project Management for Salesforce

Customer Onboarding Project Management for Salesforce

Pega Customer Service

Pega Customer Service

by Pegasystems

(0 reviews)

Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.

Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.

Preferred Patron Loyalty

Preferred Patron Loyalty

by Preferred Market Solutions

(68 reviews)

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Exceed

Exceed

by Intellum

(15 reviews)

Intellum's Exceed LMS is the first Open Asset Learning Management System on the market.

Intellum's Exceed LMS is the first Open Asset Learning Management System on the market.

Picnic

Picnic

by Pug Pharm Productions

(5 reviews)

The only gamification platform created by experienced video game designers to drive community engagement, recognition, and loyalty.

The only gamification platform created by experienced video game designers to drive community engagement, recognition, and loyalty.

Amity

Amity

by Amity

(4 reviews)

The Most Powerful Customer Success Software.

The Most Powerful Customer Success Software.

Akita

Akita

by Akita

(1 review)

A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.

A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.

Magentrix Customer Success

Magentrix Customer Success

by Magentrix

(22 reviews)

Magentrix Customer Success increases engagement, productivity and revenues. Deliver superior customer service while reducing costs.

Magentrix Customer Success increases engagement, productivity and revenues. Deliver superior customer service while reducing costs.

AppsForOps Timeline

AppsForOps Timeline

by AppsForOps

(16 reviews)

AppsForOps Timeline is a game changing Customer Success software platform.

AppsForOps Timeline is a game changing Customer Success software platform.

Starred

Starred

by Starred

(15 reviews)

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.

UXPressia

UXPressia

by UXPressia

(11 reviews)

An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.

An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.

STAMP

STAMP

by Stonegate Advisors

(3 reviews)

Customer success platform that helps you systematically obtain the voice of the customer.

Customer success platform that helps you systematically obtain the voice of the customer.

UserGuiding

UserGuiding

by Ynot Partners

(1 review)

Helps companies improve product adoption by designing interactive guides and help pages without coding.

Helps companies improve product adoption by designing interactive guides and help pages without coding.

Prescience for Self-Service

Prescience for Self-Service

by Transversal

(0 reviews)

Customer self-service software that enables you to manage both online content & correspondence through a single process.

Customer self-service software that enables you to manage both online content & correspondence through a single process.

Strikedeck

Strikedeck

by Strikedeck

(0 reviews)

Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.

Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.

Appuri

Appuri

by Appuri

(0 reviews)

Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning.

Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning.

Boostopia

Boostopia

by Boostopia

(0 reviews)

Improving the customer experience and turning support into a revenue-generating channel for B2C companies.

Improving the customer experience and turning support into a revenue-generating channel for B2C companies.

eatNgage

eatNgage

by eatNgage

(0 reviews)

A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.

A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.

visitorM

visitorM

by visitorM

(0 reviews)

Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences.

Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences.

Forest Admin

Forest Admin

by Forest

(0 reviews)

The universal back office that helps companies execute fast and at scale, with no time wasted on internal tools developed in-house.

The universal back office that helps companies execute fast and at scale, with no time wasted on internal tools developed in-house.

CustomerSuccessBox

CustomerSuccessBox

by CustomerSuccessBox

(0 reviews)

Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.

Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.

Lymbyc

Lymbyc

by Lymbyc

(0 reviews)

World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time

World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time

ReplayMonster

ReplayMonster

by Bouncezap

(0 reviews)

A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.

A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.

SnapCall

SnapCall

by seampl

(0 reviews)

Replace phone numbers from your websites & apps with a button. Enrich call with contextual user's data and improve customer experience.

Replace phone numbers from your websites & apps with a button. Enrich call with contextual user's data and improve customer experience.

SUPERLINK

SUPERLINK

by Croosing

(0 reviews)

Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.

Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.