Customer Success Software

Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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Gainsight

Gainsight

by Gainsight

(19 reviews)
Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Learn more about Gainsight Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue. Learn more about Gainsight
SurveyMonkey CX

SurveyMonkey CX

by SurveyMonkey

(0 reviews)
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels that reach customers when they are most receptive. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.Get a demo today! Learn more about SurveyMonkey CX The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Learn more about SurveyMonkey CX
Kilterly

Kilterly

by Kilterly

(4 reviews)
Our platform was created to supercharge and simplify your customer success efforts of building and maintaining healthy relationships across all clients. Kilterly gives you the data insights and automated communication tools you need to fight churn and encourage growth among already existing clients. Learn more about Kilterly Kilterly simplifies customer success efforts through centralized data insight and automated communication tools. Learn more about Kilterly
Natero

Natero

by Natero

(4 reviews)
Natero helps Customer Success Managers prevent churn, increase account expansion, and manage more customers with ease. Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. Learn more about Natero Powerful Customer Success Management platform for B2B SaaS. Learn more about Natero
Front App

Front App

by Front

(86 reviews)
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place ¿ email, group email like [email protected], SMS text message, live chat, and more. Access Salesforce or CRM data directly in your inbox, so you have the context you need to reply, and your apps instantly stay up-to-date. Give personalized responses with email templates and mail merge. Learn more about Front App Front is the customer success software that brings email, group email like [email protected], SMS texts, live chats and more in one inbox. Learn more about Front App
Skilljar

Skilljar

by Skilljar

(13 reviews)
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com. Learn more about Skilljar Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training. Learn more about Skilljar
Userpilot

Userpilot

by Userpilot

(30 reviews)
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Learn more about Userpilot Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free. Learn more about Userpilot
AppsForOps Timeline

AppsForOps Timeline

by AppsForOps

(16 reviews)
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. Learn more about AppsForOps Timeline AppsForOps Timeline is a game changing Customer Success software platform. Learn more about AppsForOps Timeline
Copper

Copper

by Copper (formerly ProsperWorks)

(330 reviews)
Copper (formerly ProsperWorks CRM) is the #1 CRM for Customer Success G Suite users. Copper CRM seamlessly integrates with G Suite, gets rid of manual data entry, and is super easy to use. If you can use Gmail, you'll know how to use Copper. Join the over 12,000 customers love using Copper and start selling more with the CRM teams love to use, today. Learn more about Copper Focus on Relationships, Not Records with Copper and Google. The only CRM built for, used by, and recommended by Google. Learn more about Copper
Liveoak

Liveoak

by Liveoak Technologies

(22 reviews)
Use Liveoaks secure conferencing and collaboration platform to engage customers, provide live assistance and complete more digital transactions. Liveoak makes it easier for your remote customers to do business with your organization. Liveoak provides tools for remote customer engagement, onboarding and transactions for the financial services, banking, credit union and insurance industries.The Liveoak conferencing platform recreates the power of a face-to-face interaction for remote customers. Learn more about Liveoak Keeping the human element in the digital customer experience. Live conferencing + Real-time collaboration + Identity IDV + eSignature Learn more about Liveoak
elevio

elevio

by elevio

(11 reviews)
Scale your customer success without hiring more support staff. Elevio is a self-service platform that makes it easy for customers to get the right support content, when and where they need it - so you can increase retention and conversion rates, while lowering support loads. We even integrate with other support tools for a seamless, all-in-one customer experience. Join more than 500 companies such as Atlassian, Heap, Adroll and Dell, using Elevio to help customers succeed. Learn more about elevio Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff. Learn more about elevio
Five9

Five9

by Five9

(301 reviews)
Five9 uses Practical AI to create personalized, omnichannel customer experiences over the phone, web, chat, email, mobile and social to set your agents and customers up for success. Use customer intent data and intelligent routing to get your customers to the right agent. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM. Monitor/coach agents and report on performance in real-time. See why 2000+ customers trust Five9. Learn more about Five9 Cloud Contact Center Software - Inbound, Outbound, ACD, IVR, Skill-based Routing, Dialers, Chat, Call Recording, and CRM Integrations. Learn more about Five9
Thought Industries

Thought Industries

by Thought Industries

(21 reviews)
The Thought Industries award-winning Customer Learning Platform helps software companies onboard, train, and certify customers on products and services with online learning. The platform enables businesses to scale customer onboarding with white-labeled learning environments, embed training directly in your software, measure learner engagement, and offer certifications for completion. It's a complete end-to-end suite enabling businesses to serve customers across the entire lifecycle. Learn more about Thought Industries The Thought Industries' Customer Learning Platform helps software companies onboard, train, and certify customers with online learning. Learn more about Thought Industries
TaskRay

TaskRay

by Bracket Labs

(13 reviews)
TaskRay is more than project management. We are the first-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. By using TaskRays templating and automation functions high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses can build systems that scale whether they have 100 customers or 10,000 customers. And, it also functions wonderfully as a full-suite project management solution. Learn more about TaskRay TaskRay: More Than Project Management TaskRay is the first-class solution for onboarding customers at scale in Salesforce. Learn more about TaskRay
Userlane

Userlane

by Userlane

(5 reviews)
Userlane helps you improve your UX and CX with interactive and personalized guidance, and engagement analytics. Create personalized user journeys that make users love your software while reducing friction, frustration and churn. Unleash the full potential of your product, boost engagement and feature adoption. Learn more about Userlane User onboarding automation and optimization for a great CX which leads to higher conversion, engagement & retention without any coding. Learn more about Userlane
NiceJob

NiceJob

by NiceJob

(42 reviews)
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <---- Learn more about NiceJob ----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free! Learn more about NiceJob
Picnic

Picnic

by Pug Pharm Productions

(5 reviews)
Since 2008, our award-winning Picnic platform remains the world's most advanced system created by experienced video game designers to drive community participation, recognition, loyalty and engagement. Picnic includes a full suite of enterprise gamification and activity modules including individual and team quests, points, badges, leaderboards, levelling, collaboration, competition, item gameplay, collection challenges, and social experience such as social login, sharing, voting, and more. Learn more about Picnic The only gamification platform created by experienced video game designers to drive community engagement, recognition, and loyalty. Learn more about Picnic
Bitrix24

Bitrix24

by Bitrix

(241 reviews)
Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages. Learn more about Bitrix24 Bitrix24 free customer success and customer relationship management platform used by 4 million businesses worldwide. Cloud/open source. Learn more about Bitrix24
Agile CRM

Agile CRM

by Agile CRM

(291 reviews)
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most. Learn more about Agile CRM Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk

Zendesk

by Zendesk

(1,703 reviews)
Zendesk builds customer success software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Gainsight

Gainsight

by Gainsight

(19 reviews)
Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Gainsight turns data points into an actionable strategy for customer success, allowing you to increase retention and expand revenue.
Totango

Totango

by Totango

(7 reviews)
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.
CXM

CXM

by Creedenz Solutions

(5 reviews)
CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise. Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
MindTouch

MindTouch

by MindTouch

(1 review)
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts. Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
ClientSuccess

ClientSuccess

by ClientSuccess

(4 reviews)
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100. ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
Cloud Call Center

Cloud Call Center

by 3CLogic

(47 reviews)
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
CustomerGauge

CustomerGauge

by CustomerGauge

(1 review)
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
UserIQ

UserIQ

by UserIQ

(2 reviews)
For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three. UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.
Bolstra

Bolstra

by Bolstra

(1 review)
An agile customer success management platform built to help companies plan, manage and engage with their customers. An agile customer success management platform built to help companies plan, manage and engage with their customers.
ChurnZero

ChurnZero

by ChurnZero

(53 reviews)
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
VeriShow

VeriShow

by HBR Labs

(5 reviews)
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology. VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Planhat

Planhat

by Planhat

(8 reviews)
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement. Customer Success can be chaotic. Simplify your work, save time and build value with Europe's leading Customer Success platform.
Taskfeed

Taskfeed

by Tapply

(19 reviews)
Get your customers onboard faster. Easily and automatically spin up repeatable projects when your Salesforce Opportunity is Won. Your project outline is automatically created from templates mapped to Opportunity type, or the products on your Opportunity. Adjust the plan in the rich drag-and-drop Gantt view. Set a baseline to track progress against a commitment. Then share the plan with the customer. Taskfeed is built and runs on the Salesforce platform. Customer Onboarding Project Management for Salesforce
Pega Customer Service

Pega Customer Service

by Pegasystems

(0 reviews)
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience. Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.
Value Management Office

Value Management Office

by Ecosystems

(2 reviews)
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams. The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.
Preferred Patron Loyalty

Preferred Patron Loyalty

by Preferred Market Solutions

(72 reviews)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Exceed

Exceed

by Intellum

(15 reviews)
Intellum's Exceed LMS is the first Open Asset Learning Management System on the market. The Exceed LMS allows learning professionals to mix and match a wide variety of file types including documents, spreadsheets, presentations and PDF files, traditional e-learning assets like SCORM or AICC-compliant courseware, and non-traditional resources like links to YouTube videos, TEDTalks or blog posts. The result is a more modern enterprise learning experience. Intellum's Exceed LMS is the first Open Asset Learning Management System on the market.
Salesmachine

Salesmachine

by Salesmachine

(8 reviews)
Follow the health of your customers in real time to increase conversion rate and reduce churn. Salesmachine manages your customer lifecycle with alerts, notifications for your team and emails sequences to follow onboarding - trial - upsell - churn risk. Salesmachine monitors your customer health and activity so you can focus on the right customers at the right time.
Amity

Amity

by Amity

(4 reviews)
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. The Most Powerful Customer Success Software.
Akita

Akita

by Akita

(1 review)
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop. A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.
UXPressia

UXPressia

by UXPressia

(24 reviews)
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Magentrix Customer Success

Magentrix Customer Success

by Magentrix

(23 reviews)
Magentrix Customer Success (CS) redefines collaboration by connecting communication, engagement, learning and analytics in one secure place. Magentrix CS brings powerful tools for real-time communication to every aspect of Customer Success. Increase customer lifetime value by elevating customer satisfaction by giving customers the autonomy to help themselves, get support, access resources, and create a community where they can help each other. Boost productivity, reduce churn and grow revenues. Magentrix Customer Success increases engagement, productivity and revenues. Deliver superior customer service while reducing costs.
Starred

Starred

by Starred

(15 reviews)
Starred makes feedback better for everyone, and on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with actionable insights throughout their customer journey. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good. Starred builds feedback software which puts the respondent first, and helps companies succeed through actionable insights.
STAMP

STAMP

by Stonegate Advisors

(3 reviews)
Customer success platform that helps you systematically obtain the voice of the customer. Customer success platform that helps you systematically obtain the voice of the customer.
Forest Admin

Forest Admin

by Forest

(1 review)
// Save time for developers - No more design, development, and maintenance. Forest lets you focus on your customer-facing product. // Give autonomy to the business team - No more back-and-forth with the developer team. A back office tailored to your operational needs with a 100% customizable UI. // Scale your operations - No more compromises on your back office's efficiency. We've designed Forest with scalability in mind to help you achieve operational excellence. The universal back office that helps companies execute fast and at scale, with no time wasted on internal tools developed in-house.
UserGuiding

UserGuiding

by Ynot Partners

(1 review)
We help companies to improve product adoption by designing interactive guides and help pages without coding. By using our UI, non-technical product staff can create interactive tutorials, in-app messages, and reusable guides in minutes. It's much easier and faster way to design user onboarding than insourcing for a couple of reasons: 1) No developer working hour required 2) UserGuiding Assistant providing 24/7 customer support 3) Built-in detailed analytics service Helps companies improve product adoption by designing interactive guides and help pages without coding.
Prescience for Self-Service

Prescience for Self-Service

by Transversal

(0 reviews)
Customer self-service software that enables you to manage both online content & correspondence through a single process. Customer self-service software that enables you to manage both online content & correspondence through a single process.
Strikedeck

Strikedeck

by Strikedeck

(0 reviews)
Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools. Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.
Appuri

Appuri

by Appuri

(0 reviews)
Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning. Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning.
Boostopia

Boostopia

by Boostopia

(0 reviews)
Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow. Improving the customer experience and turning support into a revenue-generating channel for B2C companies.
eatNgage

eatNgage

by eatNgage

(0 reviews)
eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.
visitorM

visitorM

by visitorM

(0 reviews)
Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences. Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences.
CustomerSuccessBox

CustomerSuccessBox

by CustomerSuccessBox

(0 reviews)
An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program. Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.
Lymbyc

Lymbyc

by Lymbyc

(0 reviews)
Lymbyc enables organizations to undertake data discovery and predictive insight generation through a proprietary NLP based querying language that harnesses Artificial Intelligence, thus helping them to take strategic decisions in real-time across enterprise and consumer spaces. It helps improve decision-making in organizations by curating embedded intelligence across all data sources, while tackling enormous amounts of data, organizational silos and information complexity World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time
ReplayMonster

ReplayMonster

by Bouncezap

(0 reviews)
A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes. A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.
SnapCall

SnapCall

by seampl

(0 reviews)
Forget phone numbers ! Replace them with the SnapCall digital button. Add contextual datas to these calls. Give the opportunity to your sales team to bring better answers to your customers. Better than phone number, SnapCall button give you the opportunity to control your call flow, and get only qualified calls. SnapCall Increase your conversion rates, preserve confidentiality and loyalty of your customers. Replace phone numbers from your websites & apps with a button. Enrich call with contextual user's data and improve customer experience.
SUPERLINK

SUPERLINK

by Croosing

(0 reviews)
Croosing is solving a pain as old as the Internet: Controlling the funnel within your own digital assets. Introducing the ground-breaking SUPERLINK technology for autonomous browsing, Croosing enable website owners to design, automate and execute the best scenarios for their clients across their website, from entry point to the destination goal. Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.
Vitally

Vitally

by Vitally

(0 reviews)
From subscription analytics to customer success, Vitally provides B2B SaaS companies with a platform to convert trials, measure & grow MRR, reduce churn, and build more successful customers. With Vitally, you no longer need multiple tools just to track your subscription KPIs, trials, and address Customer Success. By unifying your product usage and subscription data, combined with powerful metrics & alerts, we help you tackle churn and build a growing, successful B2B SaaS company. Analytics-focused platform for B2B SaaS companies to measure & optimize trial conversions, subscriptions, and customer success.
Churnly

Churnly

by Churnly Technologies

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Artificial Intelligence that predicts which customers you'll lose, and why. Artificial Intelligence that predicts which customers you'll lose, and why.