O Survicate é um software completo de feedback do cliente. Com apenas uma ferramenta, você pode coletar feedback dos clientes em todos os pontos de contato digitais. Use as informações coletadas para diminuir a rotatividade, melhorar a fidelidade do cliente e atender às necessidades dos clientes com mais precisão. O Survicate se integra diretamente com as plataformas e CRMs populares de automação de marketing, como o Intercom, o HubSpot ou o Salesforce.

A premiada plataforma de SaaS (software como serviço) da Medallias, a Medallia Experience Cloud, lidera o mercado na compreensão e gestão de experiências para clientes, funcionários e cidadãos. O Medallia captura sinais de experiência criados em viagens diárias em pessoa, interações digitais e de IoT e aplica a tecnologia de IA de propriedade exclusiva, para revelar insights preditivos e personalizados que podem impulsionar a ação com resultados empresariais extraordinários.

O Zonka Feedback CX Platform é um software de pesquisa e comentário multicanal para transformar a maneira como você gerencia a experiência do funcionário e do cliente. Avalie as métricas certas de experiência do cliente, incluindo Net Promoter Score, Customer Effort Score e Customer Satisfaction Score. Receba comentários e realize pesquisas em vários canais: tablets, online, e-mail e SMS. Mantenha sua equipe alinhada, visualize as respostas e colabore para fechar o ciclo de comentários. Veja relatórios de comentários informativos e concentre-se na satisfação e no crescimento do cliente.

Solução baseada na nuvem para empresas, que ajuda a automatizar e gerenciar as avaliações de clientes online e a reputação da marca.

A reputation management platform that helps businesses monitor customer satisfaction, collect feedback, and generate positive online reviews. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry.

Retently helps you efficiently measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn, and turn Detractors into Promoters.

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. Manage email & SMS review requests & offer coupons to incentivize your clients to leave a review on your shop. Import from Amazon, Aliexpress, and Ebay, and make your shop busy from the start. Display your product reviews using our highly customizable widgets and start increasing your store's social proof today!

Stamped.io is a highly-rated Marketing Platform built for eCommerce businesses of all sizes, designed to boost sales and increase your customers' lifetime value. It offers a wide range of conversion boosting tools: from review generation and customer loyalty to referral programs that maximize customer retention and engagement.

O Trustmary ajuda a medir o NPS e coletar comentários, converter comentários em avaliações e depoimentos autênticos (incluindo vídeo) e mostrar provas sociais no site e avaliar como melhoram suas conversões. Totalmente automatizado. O valor principal vem de um fluxo contínuo de conteúdo autêntico e eficaz gerado pelo cliente a partir do fluxo de comentários e de maneiras fáceis de mostrar no site, resultando em taxas de conversão mais altas.

A Rex ajuda empresas de todos os tamanhos a gerenciar comentários e coletar novas críticas positivas com o clique de um botão, enviando uma mensagem de texto e e-mail para os clientes. Beneficie-se de lembretes automáticos, avalie as solicitações de indicação incorporadas e automatizadas.

ReviewInc is a leading provider of Business Reputation Management Services. ReviewInc's growing customer list includes major international chains, brand auto dealers, dental, medical, travel, leisure, property management, retail stores, restaurants, legal services, country clubs, and more. ReviewInc is committed to educating business owners on the power and importance of customer reviews and managing your online reputation.

O WebEngage é um software de automação de marketing que ajuda empresas voltadas ao consumidor final a faturar mais com seus clientes e usuários anônimos existentes. O WebEngage ajuda as empresas a segmentar clientes e interagir com eles de maneira contextual e personalizada por diversos canais, como notificação push, dentro do aplicativo, SMS, push na Internet, e-mail, notificações, pesquisas locais e comentário sobre o Facebook e local. Por meio do WebEngage, as empresas conseguem criar campanhas por push de ciclo de vida em segundos usando o Journey Designer.

#1 Review Management Software to Increase Your Online Reputation. Reputation Management solution to to increase online testimonials, reviews, retention and referrals.

La soluzione all-in-one per raccogliere, gestire, pubblicare e analizzare le recensioni clienti su siti, prodotti e punti vendita.

O Receptive foi adquirido pela Pendo.

Uberall helps brands to reach more consumers conducting 'near me' searches locally, drive them to stores, and engage them long after they have left the location. The Uberall Location Marketing Cloud increases the online visibility of brands by listing their business information accurately and consistently across all of their locations on the online directories that matter most for local search engine optimization - helping them rank and get more foot traffic to their door

Plataforma para criar pesquisas personalizáveis e de marca que funcionam em qualquer dispositivo. - Incorpore facilmente vídeos do YouTube, use centenas de temas, carregue seus próprios materiais de marketing e escolha entre 17 ou mais tipos diferentes de perguntas. - Use o hub de distribuição para compartilhar pesquisas e descobrir como aumentar a taxa de resposta da pesquisa em 34% ou mais. - Reduza o tempo analisando resultados com o Survey Analytics Engine avançado, usando mais de 30 ferramentas de visualização de dados. Comece gratuitamente e pague conforme necessário.

Wiremo collects and showcases customer reviews on your website with gorgeous photos and integrated design to increase social proof and sales. Leveraging the SEO-boosting power of user-generated content, Wiremo uses AI to automatically analyze reviewer feedback and place positive reviews in a rotating carousel. Easy to set up on Shopify, WordPress and Squarespace, Wiremo boosts engagement by asking for reviews, auto-replying and starting support conversations with users in over 15 languages.

CEOs e equipes de RH em empresas com visão de futuro, incluindo Spotify, Trivago e Babbel, usam o Leapsome para criar um ciclo contínuo de gestão de desempenho e aprendizagem personalizada que potencialize a participação do funcionário e o sucesso dos negócios. Como uma plataforma de gestão de pessoas, o Leapsome combina ferramentas de gestão de objetivos e principais resultados (OKR na sigla em inglês) e metas, avaliações de desempenho e 360°, aprendizagem e integração de funcionários, pesquisas de participação do funcionário, comentários e elogios e reuniões.

Designed for multi-unit brands to give your team a simple yet powerful tool to track, respond, analyze and generate reviews in one easy to use dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management.

A HYPE Innovation é líder global em software e serviços de gestão de inovação para todo o ciclo de vida. As plataformas de inovação permitem que as organizações envolvam milhares de funcionários na geração de ideias e na solução colaborativa de problemas. A empresa acredita no relacionamento duradouro com os clientes e em trabalhar com os clientes como parceiros. A comunidade de clientes inclui empresas globais como Harley Davidson, ConocoPhillips, Bombardier, Nokia, Airbus, Fujitsu, UCSD, Saudi Aramco, Veolia, Siemens e Deutsche-Bahn.

Cisco's Webex Experience Management (formerly known as CloudCherry) is a Customer Experience Management (CEM) platform that is changing the way organizations around the globe listen and respond to customers. The solution's innovative journey-based approach, integrations, and predictive analytics allows business leaders to quickly understand customer needs to proactively tackle churn, increase recommendations, and improve productivity.

Employee engagement and performance management insights powered by a simple Weekly10 check-in on Microsoft Teams, Web and Mobile. ✔ EMPLOYEES feel heard and are given space to reflect, recognise others’ work and ask for help. ✔ MANAGERS have a clear framework to give and receive regular feedback to their teams, track goals and performance, and intervene early. ✔ HR & CEOs can measure engagement and sentiment and understand where their future leaders lie.

SAVI offers complete review management at an affordable price. Easily collect and monitor all your online reviews using a simple to use dashboard and app. SAVI is trusted by thousands of businesses to help get more online reviews on sites like Google, Facebook, and more. Simple SMS review invites make getting new reviews from your real customers a breeze. Increasing your online reviews will get help you rank higher on organic search, and increase your inbound sales.

Helps companies survey their customers and utilize the feedback to give their marketing a boost.

FeedbackFive allows you to trigger official Amazon review requests using the same system behind the Request a Review button in Seller Central. Request and manage feedback and reviews using the software trusted by tens of thousands of sellers in over 100 countries and across 15 Amazon marketplaces including: Australia, Brazil, Canada, France, Germany, India, Italy, Mexico, Netherlands, Singapore, Spain, Turkey, UAE, UK, and US.

We are proud to offer an unbeatable customer satisfaction measurement tool, with an award-winning service team, vast reporting capabilities, and a long list of system integrations. The regular, real-time feedback available with CT has been a game-changer for so many of our customers. An out-of-the-box reporting suite, with both a clear mission control overview and a wide range of in-depth reporting options. Installation is simple, easy, and can be achieved in minutes.

Local Search is the key to organic medical practices growth. Local Search on mobile devices is won or lost on your Google My Business pages. Improving your online reputation the right way enables practice growth. The SocialClimb's service enables your practice to dominate local search and grow via real and powerful patient reviews. Our completely automated EMR integrated service gets results in weeks while decreasing demands on your staff.

Bazaarvoice Connections is a cloud-based solution for businesses to facilitate communication with customers by answering their reviews.

O Qualaroo é uma ferramenta de comentários de clientes que ajuda a coletar informações 10 vezes mais valiosas dos clientes do que as pesquisas por e-mail. As pesquisas pop-up exclusivas chamadas Nudges permitem fazer as perguntas certas aos usuários no momento certo. Modelos prontos ajudam a economizar tempo na criação de pesquisas na Internet, no aplicativo e no link. Seu recurso de análise de sentimento com tecnologia de IA, apoiado pelo IBM Watson, decifra os motivos e os sentimentos dos usuários de acordo com as respostas às perguntas abertas da pesquisa.

The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS). Through native integrations, CustomerGauge users can monitor engagement trends across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.

Engage with customers and uncover operational insights to drive more sales and improve your proximity search with MomentFeed's Reputation Manager. Monitor and respond to hundreds of reviews all at once across multiple networks, and personalize and localize your responses for a truly tailored customer experience. Post to Q&A at the location level, your entire portfolio of locations, and/or any grouping in between, and measure your business health with in-depth reporting tools.

A versão mais recente do iCONECT v10 contém recursos de ponta, como supervisão manual de avaliações, suporte multilíngue, aprendizagem ativa contínua e COVER, um módulo que identifica, relata e edita informações pessoalmente identificáveis e informações de saúde protegidas (PII e PHI, respectivamente, nas siglas em inglês), dados confidenciais ou palavras-chave para conformidade com a Lei de Privacidade do Consumidor da Califórnia (CCPA na sigla em inglês) e com o GDPR (regulamento europeu de proteção de dados). O software iCONECT foi selecionado para uso em alguns dos projetos mais sofisticados do mundo, como a investigação ENRON, BP-Oilspill, NASA-Columbia Return to Flight, investigações bancárias FDIC-900+ e mais.

Rannko offers a simple and effective Review & Reputation software that builds on your customer experience. By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve.

We believe in supporting the small business by offering a free forever account. Legit Local sends review requests to customers, then the client can post them to the platform of their choice. It requests private feedback and public reviews via SMS Text or Email. There is a free forever option as well as paid multi-user and multi-location accounts. Send single invites or upload a csv bulk send. Integration with wordpress, ninjaforms, woocommerce, or unlimited webhooks.

Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing product, store, mobile app and shop ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions across +125 platforms such as Amazon, Apple, Bazaarvoice or Google etc.. We offer APIs & a dedicated Zendesk integration. Companies such as BSH, Gardena, Garmin, LG, and Samsung use our tool to increase sales and improve brand image.

AreTheyHappy is the easiest platform for hospitality businesses to manage all online customers messages, reviews and feedback - in one place. Simply connect the social media and review channels that matter to your business, and get started: we help you to manage and monitor all accounts, engage with your customers online, and learn from their feedback!

Shout About Us is a powerful white-label review management platform designed specifically for digital marketing agencies and multi-location brands. Generate more reviews, listen to customer feedback, and respond through a central dashboard. Or, if you don't have the time, our team of trained responders will reply to all your reviews within 24 hours.

Grab Your Reviews is a powerful white-label review management platform for marketers, agencies and businesses. Track reviews on Google, Facebook, Yelp and 50+ review sites. Automate getting reviews from your clients. Centralize all reviews at one platform. Request review via Email and SMS campaigns. Recover unhappy customers before they write bad reviews. Automatically turn your best reviews into SEO-friendly web and social media content to build your online reputation. Be The Best Local Search.

ReviewSpreader helps companies connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard.

Digital Air Strike is the leading consumer engagement technology company helping 5,000 businesses increase consumer response and conversions in digital and social media environments. A pioneer in digital lead response, social media technology, and online reputation management, Digital Air Strike deploys industry-specific software and managed service platforms to monitor, engage, improve, and manage consumer interactions for dealerships and OEMs in the U.S, Canada, and 33 additional countries.

Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Maximize your online presence and enhance your visibility in local searches with minimal time and effort.

Business Listings Management, Website Design, and SEO, Digital Marketing, Social Media Marketing, Reviews, customer feedback and online reputation management for local business. (including) Chiropractors, Dentists, Doctors, Lawyers, Home Improvement, Professional Services, Hospitality, and many more.

GatherUp provides everything you need to gather, manage, and market your customer feedback, online reviews, and testimonials. Connect with your customers. Create workflows to automate feedback requests, surveys, and review requests. Gather your Net Promoter Score, actionable business insights, and 3rd-party online reviews with a frictionless process. Manage and monitor your online reputation with a centralized dashboard. Respond quickly and efficiently to online reviews.

Review management tool to monitor & manage Google reviews in a single dashboard with filters for categorizing keywords, date & ratings.

Review Monitoring von über 10.000 Online-Shops und Plattformen: Neben den großen Plattformen wie Google, Amazon, Trustpilot oder Trustedshops bindet Webbosaurus auch viele Spezial Online-Shops und Bewertungsplattformen ein. Beobachtung und Alerting der neuesten Bewertungen: Reagieren Sie in Echtzeit auf die neuesten Bewertungen und Fragen in nur einem einzelnen Interface. Erhalten Sie tiefgründige Insights zu kundenspezifischen Themen und optimieren Sie ihre Produkte und Beschreibungen.

Customer service management solution that helps businesses assist customers to solve queries on the various platforms.

Helprace is the easiest way to manage customer-company interaction. A help desk with an intuitive customer community and a feedback app means that Helprace is ready to use out of the box. There's no lengthy setup guides, installation manuals or IT settings to take care of.

Interceptum is an easy-to-use platform to create online surveys, questionnaires, and polls. Invite participants by email and perform analysis on your results. Interceptum provides turn-key solutions for your online survey needs. Through the development of custom features, the Interceptum platform can be customized to meet your exact requirements.

The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional methods combined. The healthcare, hospitality, retail, and entertainment industries use ServiceGuru kiosks to ensure their customers are happy and to improve their service. All hardware, software and support needed to run the kiosks is provided as a service with month to month.