Software de Visita a Clientes

Software de visita a clientes: os produtos desta categoria tornam possível visualizar e analisar a experiência do cliente em todos os pontos de contato e canais.

Por que o Capterra é gratuito
Deixe a análise não confiável baseada em sessão (como GA) para trás e adote percepções avançadas baseadas no usuário. Ótimo produto, ótimo atendimento, ótimo preço. Conheça o produto hoje mesmo! Saiba mais sobre o Kissmetrics Análise avançada do cliente baseada em usuário por um ótimo preço. Saiba mais sobre o Kissmetrics
O Smartlook é uma solução de análise qualitativa para Internet e dispositivos móveis que ajuda mais de 200.000 empresas de todos os portes e indústrias a responder o porquê das ações dos usuários. Por que os usuários se movem ou por que não usam esse recurso? Elimine as conjecturas: as gravações sempre ativas dos visitantes e os mapas de calor mostram o comportamento real do usuário, enquanto os funis automáticos de rastreamento e acompanhamento de eventos revelam tendências no comportamento. Não apenas números e gráficos, o Smartlook diz por que os usuários se comportam da maneira que fazem. Saiba mais sobre o Smartlook O Smartlook é uma solução de análise qualitativa para sites e aplicativos móveis com gravações sempre ativas, mapas de calor, evento automático e funis. Saiba mais sobre o Smartlook
Ferramentas de feedback e análise criadas para melhorar a experiência do visitante do site. Fornece mapas de calor, pesquisas de opinião, pesquisas e muito mais. O Hotjar é a ferramenta que responde a perguntas sobre usuários que as análises tradicionais não conseguem. Colete a opinião real de seus usuários.
CardBoard is the world's #1 user story mapping app. Collaborate with you team in real-time even if they are scattered across the globe. Easy to use and helps team build products that customers love. Sync your boards with tools like Jira, Trello, Azure DevOps, VersionOne and Pivotal Tracker. Your boards stay up to date whenever you make a change. See what you have been missing and try CardBoard. CardBoard helps teams collaboratively explore and visualize product ideas, user experiences, customer journeys and more.
At Mixpanel, our mission is to increase the rate of innovation. Through our powerful customer analytics platform, companies can analyze how and why users engage, convert, and retain across web, mobile, and smart devices. Then use that data to improve the customer experience. Over 26,000 companies - including 30% of The Fortune 100 - trust Mixpanel to grow their business. Mixpanel is headquartered in San Francisco with offices in New York, Seattle, Austin, London, Barcelona, and Singapore. Mixpanel helps companies analyze how customers engage, convert, and retain - then use that data to improve their experience.
LeadsRx is a marketing attribution tool that shows marketers which of their programs are resulting in conversions. The system uses a unique Universal Pixel that captures entire customer journeys across digital ads, social referrals, organic search, broadcast spots, and more. Marketers who use LeadsRx understand the mix of marketing programs that drive revenue and can eliminate wasted ad spend, improve conversions, and improve overall Return On Advertising Spend (ROAS). Marketing attribution for online and offline attribution in B2B and B2C enterprises. Works with digital and offline programs.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Medallias award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Cloud-based customer experience management tool that helps businesses capture and analyze customers' feedback to improve brand value.
Keatext is an AI-powered text analytics platform that synthesizes in seconds large volumes of feedback from multiple channels (such as open-survey questions, online reviews and social media posts) to produce actionable insights delivered on one comprehensive dashboard. Keatext requires no setup, and features multilingual analysis and context-sensitive, industry-agnostic understanding, as well as automatic visualization of correlations and trends with immediate report-sharing capabilities. Keatext synthesizes large volumes of unstructured feedback data from multiple channels & gives you actionable insights in a dashboard.
Data is not the goal - more conversions is! With Oribi, you can follow every step individual visitors take on your site, learn where they are getting lost on their way to convert, and easily optimize their journeys. With an extremely easy interface, a smart algorithm, and the right set of features, Oribi serves as your single source of truth to monitor, analyze, optimize, and share your marketing efforts. 'Code free', self-served analytics that gets you insights into your customers' behavior and easily optimize their journeys on your site
Matomo (formerly Piwik) is the #1 open-source web analytics platform, used on over 1.4 million websites in over 190 countries. Matomo values privacy protection, 100% data ownership and no data sampling. It has two different hosting options - cloud and on-premise. Cloud takes the hassle out of installation, whereas on-premise is the free, open-source and self-hosted PHP/MySQL software you can install on your own server, which gives you max. flexibility. Matomo (formerly Piwik) is the #1 open-source web analytics platform, used on over 1.4 million websites in over 190 countries.
The easy-to-use tool for creating powerful digital Customer Journey Maps, User Stories, Experience maps and Service Blueprints: Organize all your customer insights, data, solutions and ideas in one place. Present and share your maps for greater commitment and impact. Collaborate on maps IRL with remote teams for higher efficiency. Update and use your maps as change plans by using Custellence's unique status settings The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience
Piwik PRO Analytics Suite adheres to stringent data privacy laws around the globe, including EUs GDPR, USs HIPAA as well as Chinese and Russian data protection laws. Unlike most of the competitive products, it also provides you with full data ownership and allows you to apply extra security measures to your data. Piwik PRO is an enterprise analytics suite consisting of Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports. Piwik PRO: Analytics, Tag Manager, Personalization, Customer Data Platform, GDPR Consent Manager and Custom Reports.
Ver perfil
Visual Paradigm helps software development teams to capture correct requirements and transform them into accurate design, thus helping developers to build right software according to requirements. Software design tool with wireframing, process mapping, network diagramming, and visual modelling tools for agile software projects.
You dont have to be a research expert to understand your users. Qualaroo is the first user research tool built for UX Designers. Our mission is to arm UX designers with the insights they need to design confidently. Partner with us for real insights into how your users experience your product and design products people love. SaaS-based solution that gives UX designers the ability to quickly and painlessly conduct user research and design great products.
Ver perfil
Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc. Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc.

da More than Metrics

(4 avaliações)
Ver perfil
Journey mapping tools help you visualize your customer's experience. Digitizing your journey maps makes it easy to share, collaborate and export them to create professional presentations. Save time and scale journey mapping in your organization. Create customer journey maps, personas and stakeholder maps online. Collaborate with others, share your maps, and present your findings
With so many moving parts, marketing can quickly turn to chaos and no amount of excel sheets, google docs, trello boards or Dropbox folders can untangle the mess, in fact, it compounds it. BUT what if there was a better way? With so many moving parts, marketing can quickly turn to chaos and no amount of excel sheets, google docs, trello boards or Dropbox folders can untangle the mess, in fact, it compounds it. BUT what if there was a better way? Your single source of truth for all marketing operations. Centralise all of your marketing planning, activity and assets in one place.
O ClosePlan ajuda as organizações de vendas corporativas a otimizar o processo da oportunidade ao fechamento. O ClosePlan Deal Scorecards ajuda as vendas a se qualificarem com mais eficácia, fornecendo uma linguagem comum de qualificação para toda a equipe. Com o ClosePlan Relationship Maps, você pode criar organogramas com a funcionalidade de arrastar e soltar fácil de usar. Com o ClosePlan Sales Playbooks, sua equipe executa com mais facilidade a estratégia de vendas, pois é guiada por uma sequência de eventos de melhores práticas com base em sua metodologia de vendas. ClosePlan é uma plataforma de execução de vendas que ajuda as equipes de vendas corporativas B2B a criar oportunidades qualificadas para fechar.
Ver perfil
JourneyLabs helps organizations in healthcare and the workplace rapidly develop and deploy automated digital engagement influenced by real-time customer experience and insights. This cloud-based transformative technology platform uses no-code intelligent journey design. JourneyLabs helps organizations rapidly develop and deploy automated digital engagement through real-time insights & intelligent design
Digital intelligence cloud that helps businesses drive marketing pursuits basis customer-centric insights and analysis. Digital intelligence cloud that helps businesses drive marketing pursuits basis customer-centric insights and analysis.
Ver perfil
CCM software that enables rule-based assembly of standardized business documents for unified customer communication. CCM software that enables rule-based assembly of standardized business documents for unified customer communication.

da Proud Sourcing

(1 avaliação)
Ver perfil
Customer journey mapping solution that helps businesses understand the customer touch-points as well as the underlying processes. Customer journey mapping solution that helps businesses understand the customer touch-points as well as the underlying processes.

da SUCCESS4MOBILE

(1 avaliação)
Ver perfil
Helps marketers maximize media spend and get full visibility of their return-on-ad-spend (ROAS) from each mobile campaign. Helps marketers maximize media spend and get full visibility of their return-on-ad-spend (ROAS) from each mobile campaign.

da Glassbox Digital

(0 avaliações)
Ver perfil
Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why. Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why.

da Pygmalios

(0 avaliações)
Ver perfil
Actionable business insights and reports that help to increase in-store revenue. Actionable business insights and reports that help to increase in-store revenue.

da Kitewheel

(0 avaliações)
Ver perfil
Kitewheel delivers AI driven, omni-channel customer experiences in real time. Kitewheel delivers AI driven, omni-channel customer experiences in real time.

da Quadient

(0 avaliações)
Ver perfil
Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time. Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time.

da Strativity Group

(0 avaliações)
Ver perfil
Customer journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process. Journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process.

da Pointillist

(0 avaliações)
Ver perfil
Customer journey analytics solution that enables businesses to build journey maps, measure performance, and personalize customer experience. Customer journey analytics solution that enables you to build journey maps, measure performance, and personalize customer experience.

da CustomerFirst Now

(0 avaliações)
Ver perfil
Customer Journey Mapping Innovation Award for 2018 was presented to CFN Insight, the leading journey mapping platform to help companies track, manage, and enhance their customers journey. CX is becoming the most important brand differentiator and indicator of long-term company success. Beyond simple journey maps, CFN Insight helps companies identify, prioritize, manage, and execute the most impactful actions that help companies deliver market-leading experiences and improved financial outcomes. Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting.

da Ethos Integrated Solutions

(0 avaliações)
Ver perfil
Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys. Customer journey mapping solution that makes it easy to create personas, measure performance, draw and visualize customer journeys.

da Jogogo Media

(0 avaliações)
Ver perfil
Jogogo is changing the future of brick and mortar institutions with real-time analytics that allow companies to reshape the customer journey offline. Our mobile engagement platform provides companies with real-time data from in-store customers using the devices customers carry -- no apps or beacons. We let companies bridge the gap between physical and digital experiences with valuable insights like location intelligence to enhance the customer experience. Digitally connects businesses and in-store customers. Providing visitors with a better experience and retailers with stronger data.

Fox

da ClickFox

(0 avaliações)
Ver perfil
Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey. Apply advanced customer journey analytics to provide a true omni-channel view of the customer journey.

da INES CRM

(0 avaliações)
Ver perfil
A suite of CRM solutions designed to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company. CRM solutions built to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company.

da Indoo.rs

(0 avaliações)
Ver perfil
Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience. Visualize and track your customer behavior in store, analyze interactions and demographics to optimize your customer experience.

da Trencube

(0 avaliações)
Ver perfil
Smartphone detection solution for measuring customer behavior or counting people within the designated zone. Smartphone detection solution for measuring customer behavior or counting people within the designated zone.

da Auryc

(0 avaliações)
Ver perfil
Auryc is a client-side journey intelligence platform that surfaces real-time insights with powerful visual context across all of your digital ecommerce journeys. We are helping enterprises find and resolve the customer journey issues that directly impact conversions and customer satisfaction. Aurycs like having an expert CX analyst in-house who witnesses and delivers deep ROI insights about what your customers are experiencing and why they are buying- or why not. Auryc is a real-time journey intelligence platform that helps organizations have a visual insight into their customer's journey

da CEMantica

(0 avaliações)
Ver perfil
CEMantica is a customer journey mapping tool providing a solution to map the interactions and emotions that are generated throughout the journey of your customer. The solution is natively integrated with Microsoft Dynamics 365 Customer Engagement platform, allowing to -Connect personas to real customer profiles -Generate Analytical dashboards providing actionable results -Centralise siloed data to drive brighter insights Customer journey mapping tool that helps businesses visualise, understand and analyse customer experience through a CRM integration.

da TandemSeven

(0 avaliações)
Ver perfil
Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more. Tired of juggling disparate tools, data, and file formats? Cora Journey360 is a single platform for creating and sharing all of your CX and UX assets, with a direct link to the underlying research data. Align your entire organization around your customers' needs by transforming customer research into journey maps, personas and more.

da Digital Crumbs Analytics

(0 avaliações)
Ver perfil
Compare visitors with different levels of engagment towards your site with our user-friendly visitor journey and highlight tool. Compare visitors with different levels of engagment towards your site with our user-friendly visitor journey and highlight tool.