---
description: Tudo sobre SendGrid: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: SendGrid - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Rastreamento de Email](/directory/31325/email-tracking/software) > [SendGrid](/software/1004681/sendgrid)

# SendGrid

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> SendGrid is the leading cloud-based email delivery
platform, trusted by over 78,000 of the world's fastest-growing brands.
> 
> Conclusão: 752 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o SendGrid?

O SendGrid atende a todos, desde desenvolvedores independentes até grandes corporações. Qualquer pessoa que precise enviar um e-mail de forma confiável a partir de seu aplicativo pode usar o SendGrid.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.2/5** | 752 Avaliações |
| Praticidade | 4.1/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais |
| Recursos | 4.1/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Twilio
- **Localização**: San Francisco, EUA
- **Fundada**: 2008

## Contexto comercial

- **Preço inicial**: US$ 15,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, iPhone (celular)
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Argentina, Austrália, Brasil, Canadá, Chile, China, Colômbia, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Israel, Japão, México, Nova Zelândia, Reino Unido, Singapura, Suíça, Taiwan e mais 2

## Recursos

- A/B Testing
- API
- Agendamento de campanhas
- Alertas/notificações
- Análise de dados de campanhas
- Arrastar e soltar
- Automatização de processos e fluxos de trabalho
- Autoresponders
- Ações ativadas por eventos
- Bloqueador de spams
- CAN-SPAM Compliance
- Campos personalizáveis
- Comprovação de domínios
- Corretor gramatical
- Criação e design de formulários
- Detecção de e-mails descartáveis
- Detecção de servidor "pega-tudo" (catch-all)
- Editor de WYSIWYG
- Gerenciamento de contatos
- Gerenciamento de e-mails
- Gerenciamento de listas
- Gestão da comunicação
- Gestão de assinantes
- Gestão de assinaturas
- Gestão de campanhas
- Gestão de equipes
- Gestão de modelos
- Histórico do cliente
- Mobile Optimization
- Modelos de e-mails
- Personalização de mensagens
- Páginas de início/formulários web
- Rastreamento de cliques
- Rastreamento de e-mails
- Rastreamento de engajamento
- Real-Time Notifications
- Relatórios e análise de dados
- Segmentação de clientes
- Simple Mail Transfer Protocol (SMTP)

## Integrações (6 no total)

- Google Analytics 360
- Google Cloud
- Heroku
- IBM Cloud
- Microsoft Azure
- WordPress

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Rastreamento de Email](https://www.capterra.com.br/directory/31325/email-tracking/software)

## Categorias relacionadas

- [Ferramentas de Email Marketing](https://www.capterra.com.br/directory/30013/email-marketing/software)
- [Software de Gerenciamento de Email](https://www.capterra.com.br/directory/30553/email-management/software)
- [Software de Verificação de Email](https://www.capterra.com.br/directory/31341/email-verification-tools/software)
- [Software de Rastreamento de Email](https://www.capterra.com.br/directory/31325/email-tracking/software)
- [Software de Email Transacional](https://www.capterra.com.br/directory/31564/transactional-email/software)

## Alternativas

1. [Gmail](https://www.capterra.com.br/software/202338/gmail) — 4.8/5 (13336 reviews)
2. [Brevo](https://www.capterra.com.br/software/132996/brevo) — 4.6/5 (3413 reviews)
3. [Mailchimp](https://www.capterra.com.br/software/110228/mailchimp) — 4.5/5 (17576 reviews)
4. [MailerLite](https://www.capterra.com.br/software/136603/mailerlite) — 4.7/5 (2256 reviews)
5. [Constant Contact](https://www.capterra.com.br/software/31898/constant-contact) — 4.3/5 (2915 reviews)

## Avaliações

### "This is a must-have." — 5.0/5

> **Angelica** | *30 de outubro de 2019* | Internet | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Sendgrid has an awesome service for email marketing and transactional emails. It works 100% of the time, the support is amazing and it even gives you a free plan that will serve most people.
> 
> **Desvantagens**: The price for email marketing (contacts) is a bit too high for me. It could be packed with way more interesting features. Also the editor sucks and it never sends the mail like it shows on the screen. But I do not use this feature.
> 
> They have been amazing, support is fast and helpfull. I don't remember having any downtime with them ever since I joined the service.

-----

### "Trusted SMTP service" — 5.0/5

> **Milton** | *12 de agosto de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: It has always been a fundamental tool for the development of email campaigns. It has been a reference against other companies.
> 
> **Desvantagens**: Possibly the price is a determining factor. Today there are many competitive tools that can cope. In general, there are no complaints.
> 
> My experience with Sendgrid has always been good, there are no problems with their shipping system, their builder is great and their API integrates with many other tools.

-----

### "A Powerful Email Sending Platform." — 5.0/5

> **Avaliador Verificado** | *4 de janeiro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: 1- SendGrid provides customizable email templates.
2- SendGrid offers robust API support, which makes it easy for developers to integrate email sending into applications.
3- SendGrid has 24/7 customer support, including chat, email, and phone support for premium users.
> 
> **Desvantagens**: 1- Sometimes customer support response times can be slower.
> 
> My experience with sendgrid is very much satisfied. It provides a lot email customization.

-----

### "Making our store transactional email reliable." — 5.0/5

> **Amir** | *8 de março de 2026* | Varejistas | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with order receipts and shipping updates using a very reliable service.
> 
> **Desvantagens**: The pricing levels are not worth the money because our e-commerce traffic is at its peak, and customer service is painfully slow when we have urgent account problems or some data management failures.
> 
> When an E-Commerce Manager, it is important that order confirmations be actually received by our buyers. I have this to drive our store emails of transactions. It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance.

-----

### "Ok for individual email sends, not ideal for automations." — 3.0/5

> **Hayley** | *2 de abril de 2026* | Software | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: Sending individual email campaigns is simple and their design editor is easy to use as a non technical user.
> 
> **Desvantagens**: Their email automations aren’t very dynamic and aren’t easy to edit after they are set to live, it’s especially frustrating you can’t edit time between emails once an automation is live.
> 
> My experience has been ok but not great. I’ve run into bugs that the support team hasn’t been able to help with and often feel limited by the automation capabilities.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/1004681/sendgrid)

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