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Avaliações do Jotform Sign

Sobre Jotform Sign

Transforme envios de formulários online em PDFs gerados automaticamente para contratos, acordos e outros documentos importantes.

Saiba mais sobre o Jotform Sign

Vantagens:

Easy to use drop and drag system, templates for almost every field, create your own options, the built in integrations are a bonus.

Desvantagens:

If conducting a survey, limiting the amount of responses is a drag.

Notas do Jotform Sign

Pontuação média

Praticidade
4,8
Atendimento ao cliente
4,7
Recursos
4,7
Relação qualidade/preço
4,6

Probabilidade de recomendação

8,9/10

O Jotform Sign tem uma classificação geral de 4,8 em 5 estrelas com base em 170 avaliações de usuários no Capterra.

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Filtrar avaliações (170)

Ana Karine
Proprietária, Brasil
Cosmético, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Excelente plataforma, mas ainda é caro.

4,0 há 5 meses

Comentários: Trabalhoso e lento. No entanto, muito completo. Ajuda bastante.

Vantagens:

A customização. Excelente para personalizar.

Desvantagens:

É lento. O processamento é muito lento.

Resposta do Jotform

há 4 meses

Hi Ana, Thanks for your positive review. We're glad you're enjoying the customization features of our platform. If you're still encountering slowness on our platform, kindly explain it a bit more through our Contact Us page at https://www.jotform.com/contact/. We'll investigate what's happening and help you with your issue.

Avaliador Verificado
Usuário do LinkedIn Verificado
Redação e edição de texto, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

JotForm Lover

5,0 há 7 meses

Comentários: 10 out of 10 on a scale of 1 to 5. It is off the charts

Vantagens:

I like that I can embed it onto my website for customers to sign before coming in

Desvantagens:

There are no cons. Jotform is simply perfection.

Resposta do Jotform

há 5 meses

Hi, Thanks for sharing your seamless experience. We're glad to hear that embedding Jotform onto your website for pre-visit signatures has been helpful. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Stephanie
Cosmetologist, EUA
Cosmético, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Non confrontational forms signed before appointment

5,0 há 7 meses

Comentários: Easy, saves time, automates my business forms digitally and saves them. I always refer to the very first form filled out and can easily access that stored information.

Vantagens:

Easy to collect signed contracts and policies off site of a business.

Desvantagens:

Some Old phones can’t hit the submit button due to mobile version.

Resposta do Jotform

há 5 meses

Hi Stephanie, Thanks for your positive review. We're glad to hear that Jotform makes it easy for you to collect signed contracts and policies off site. If you've experienced issues with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Audra
Owner, EUA
Energias renováveis e meio ambiente, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

The "Free Trial" isn't worth it

2,0 há 7 meses

Comentários: Not impressed, but it did force me to learn to create my own forms in an actual free app.

Vantagens:

The very first form I created turned out fine. Until I wanted to update the form and it caused nothing but headaches.

Desvantagens:

Hard to update. If you create too many forms, you will be charged. Clients had difficultly using form, in the end caused me more work. The Free Trial is VERY limited.

Resposta do Jotform

há 5 meses

Hi Audra, Thanks for your feedback, and we're sorry you're having difficulties. We'd like to clarify that forms can be edited anytime and anywhere by simply logging in to your Jotform account, then edit the form you want. In addition to that, any changes on your form will also automatically reflect on the live form, so there's no need to update or re-embed your form manually. Please understand that each of the plans has their own limits. For example, on the Starter (Free) plan, you can only keep 5 active forms at a time. We believe the Starter plan is enough for basic usage. We also have plenty of helpful guides and video tutorials you can find in our User Guide section here: http://www.jotform.com/help/. If you have any questions or if you are still having trouble with your forms, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Josh
Student Pastor, EUA
Instituições religiosas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great product for easy registration

4,0 há 4 meses

Comentários: Overall it has been a great experience and many people enjoy the ease of use.

Vantagens:

The ease of use. The customizable fields The electronic signature.

Desvantagens:

Sometimes it does not sync with our google drive.

Resposta do Jotform

há 4 meses

Hi Josh, Thank you for your positive remarks. It's great to know that you like Jotform Sign and its features. If you're still having difficulties with Google Drive integration, kindly share more details about this issue through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Šimon
Owner, Tchéquia
Indústria têxtil, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

JotForm Sign

5,0 há 7 meses

Comentários: Very pleased, it did the job we needed. We recommend

Vantagens:

JotForm sign is a great service that we used daily. We created a form that had several variables that we needed to know from the customer. After paying for the order, the customer was redirected to the JotForm Sign, where he filled in all the important information regarding the customized product. We then extracted this information into a PDF and worked with it. It saved us hundreds of dollars in coders who would have had to add similar features custom to our eshop. JotForm is very easy to navigate.

Desvantagens:

If it was full capacity, we had to delete several records. But to update the capacity, we had to write to support. It didn't happen automatically.

Resposta do Jotform

há 5 meses

Hi Šimon, Thanks for sharing your experience with Jotform Sign. We're delighted to hear that it has been an integral part of your daily operations and has saved you significant costs on custom coding. Regarding the sign document limits, we'd like to clarify that the monthly reset occurs on a fixed schedule and won't automatically reset when submissions are deleted. However, the upload space limit should now reset automatically. If you encounter any further issues or have any questions, please feel free to reach out to our Support Team for assistance via our Contact Us page at https://www.jotform.com/contact/. We're here to ensure a seamless experience for you.

Juan
Office Manager, EUA
Administração pública, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

My Experience

5,0 há 7 meses

Vantagens:

Very easy to use and user friendly. Mobile friendly.

Desvantagens:

I have not had an issue with JotForm thank you.

Resposta do Jotform

há 5 meses

Hi Juan, Thanks for your nice review. It's great to hear you found our platform intuitive. Feel free to let us know if you have questions via our Contact Us page at https://www.jotform.com/contact/. We'll do our best to help.

Kristina
President, EUA
Gestão de organizações sem fins lucrativos, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Product

5,0 há 7 meses

Comentários: Very good experience am happy with how the product has fit our organizations needs

Vantagens:

The customization to fit my needs and how easy it was to set up and use daily

Desvantagens:

Couldn’t figure out the flow function and auto responses

Resposta do Jotform

há 5 meses

Hi Kristina, Thanks for rating Jotform Sign 5-star. We're delighted to hear our customization options worked well for you. If you come across issues or have difficulties figuring out a feature, reach out to us from the Contact Us page at https://www.jotform.com/contact/. Our team will be happy to help.

Maddie
Tattoo Artist, EUA
Artes e artesanato, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Love this app for my tattoo clients paperwork

5,0 há 5 meses

Comentários: Overall i feel this product is helpful and very convenient.

Vantagens:

I love that my clients can sign all my forms and we can keep them electronically.

Desvantagens:

At least 3 or 4 times a month my client will spend 15 mins filling out and signing forms and then they will just be deleted. Not saved as a draft or anything. Its extremely frustrating.

Resposta do Jotform

há 4 meses

Hi Maddie, Thanks for your positive review. We're happy to know that you're enjoying the convenience of electronic forms and signatures through our platform. We're sorry to hear that your clients were experiencing issues saving their drafts. If this is still occurring, let us know through our Contact Us page at https://www.jotform.com/contact/ and explain the issue a bit more so we can understand what's happening and help you get the issue resolved.

Neil
MD, Reino Unido
Mídia digital, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great solution and very competitive

5,0 há 6 meses

Comentários: My experience has been excellent, so much so that I have recommended Jotform and Jotform Sign to many other businesses, who now also use it.

Vantagens:

Jotform Sign allows me to collect legally binding signatures on my contracts. It's very easy to set up and gives me far more signatures per month than other solutions I used previously, which were nowhere near as good or flexible. I've used Jotform for several years so when I realised that Jotform Sign was part of the solution it was a no brainer to use it.

Desvantagens:

Nothing, it's so much better than the competition, especially when you take into account what a great tool Jotform is even without Jotform Sign!

Resposta do Jotform

há 5 meses

Hi Neil, Thanks for your positive rating and for sharing your excellent experience with our platform. We're thrilled to hear that Jotform Sign has been a valuable addition to your contract workflow. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Christy
Co-Founder of Pretty Paws Rescue, EUA
Internet, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Honest Review

5,0 há 7 meses

Comentários: Excellent! I've had zero issues and love how easy and simple it was to create forms for my clients to use. I've successfully created several forms and have been told how easy it is to fill out from my clients.

Vantagens:

Easiness and Hassle-free to create forms.

Desvantagens:

I have no issues so far. Jot forms is a great site.

Resposta do Jotform

há 5 meses

Hi Christy, Thanks for rating our platform 5 stars! We're happy to hear you found form creation hassle-free using our platform. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be more than happy to help.

Derrick
President, EUA
Construção, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Professionalism in a document

4,0 há 6 meses

Comentários: Easy, helpful, organized, and practical.

Vantagens:

The forms look professional and the recipient can easily read them. Also, submitting pictures and writing on them descriptions is a great tool. Also, the phone app is great.

Desvantagens:

The limitation of signatures for the basic package

Resposta do Jotform

há 5 meses

Hi Derrick, Thanks for your positive rating. We're happy you find our forms professional-looking and our platform great to use. We'd like to inform you that we have increased the Singed Document limits for all plans. For example, Starter (Free) plan has been increased from 10 to 100 Signed Documents per month. Check out our pricing page to find out more: http://www.jotform.com/pricing/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Rachelle
Business Analyst, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Jotform Sign Review

5,0 há 6 meses

Comentários: We just stared using it. I really can't give a good answer because of that.

Vantagens:

Very easy to use and the set up videos are great

Desvantagens:

That it is one signature at a time. Would love to see it be able to send out to multiple people at a time.

Resposta do Jotform

há 5 meses

Hi Rachelle, Thanks for your nice review. We're glad you find our platform easy to use, and the video tutorials helpful. If you want multiple people to sign your document, you can share them your sign document link, so anyone with the link can sign your document. Here's how to do that: 1) While in Sign Builder, click SEND from the top menu. 2) Click Share with link from the left menu. 3) Click Create link to generate a link for your Sign Document. 4) Share the link to your customers. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

John
Office Manager, EUA
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Jotform Sign is great addition to Jotform

5,0 há 6 meses

Comentários: We enjoy our use of jotform as a whole and are always impressed with the features they add. Jotform Sign seemed like a major addition and they executed it well. This form for example, won't let me submit and isn't telling me why, and that would NEVER happen if it was based on jotform's platform. Capterra gets zero stars, Jotform gets ten.

Vantagens:

The form building features of jotform have always been an integral part of much of our work, especially the conditional logic within the forms. Adding a legally compliant signature feature was a very welcome update.

Desvantagens:

They do push us to try Jotform Enterprise occasionally and it is extremely our of our budget. Our older forms with encrypted submission data is not compatible with Jotform Sign, but it is a reasonable incompatibility.

Resposta do Jotform

há 5 meses

Hi John, Thanks for your review. We're glad you find our features, especially the legally compliant signature feature, valuable for your work. Unfortunately, Form Encryption is incompatible with Jotform Sign, so you will have to disable one before you can use the other. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Sapna
Journalist, Reino Unido
Produção audivisual, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Jotform feedback

5,0 há 4 meses

Vantagens:

Very user-friendly in terms of design, layout and information that I want to gather. It is an amazing website and it has made my workflow easy and not so time-consuming.

Desvantagens:

None. I can't think of anything negative.

Resposta do Jotform

há 4 meses

Hi Sapna, Thanks for your positive review. We're glad to hear that you find our website user-friendly and that it has improved your workflow. Your satisfaction is our top priority, and we're glad we could make your tasks easier and more efficient. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Latesha
Owner, EUA
Contabilidade, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Proud User

5,0 há 7 meses

Vantagens:

Everything was super easy to use. I played around with different fixtures and I once I figured out how to make a back drop, baby it was on and popping !!!

Desvantagens:

Nothing thus far, absolutely amazing!!!!!!!!!!

Resposta do Jotform

há 5 meses

Hi Latesha, Thanks for your positive review. We're thrilled to hear that you found our platform easy to use and that you had fun experimenting with different features, including creating backdrops. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Elicia
Operating Committee, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ease of Use

4,0 há 7 meses

Vantagens:

The set up for the forms that we needed were easy to do. Many features are built in so you just need to select the feature you would like. Data collected from our forms is easily downloadable and we are able to see the data in excel form. The capabilities to publish the form is simple however, see below for the dislike on a option to share.

Desvantagens:

The payment page however, gave trouble and took over a week to fix even with customer support helping. It is still not as we wish however it is usable. The capabilities to share directly were met with dislike. The form is emailed to the recipient from jotform and does not come from our email. Which confused a lot of individuals in addition, the email landed in many spam/junk folders. Which defeated the purpose of being able to import addresses and directly share/email.

Resposta do Jotform

há 5 meses

Hi Elicia, Thanks for your positive feedback. We're glad to hear that setting up the forms was easy and that you found many built-in features convenient. Regarding the issue with emails, you can definitely use your email sending server to send emails by setting up SMTP in your account so you can use them as sender emails for your forms. Check out this link on how to set up SMTP: https://www.jotform.com/help/244-how-to-setup-smtp-for-a-form/. Let us know if you have any questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

aria
photographer, EUA
Produção audivisual, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

one of the best tools

5,0 há 7 meses

Vantagens:

the ease of use, simplicity and thats everything you'd need in today's tech market.

Desvantagens:

can't think of any! everything so far as been exactly what I needed for the business.

Resposta do Jotform

há 5 meses

Hi Aria, Thanks for your positive rating. We're delighted to hear that you find our platform easy to use and meet your needs. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jonathan
CEO, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to Use

5,0 há 6 meses

Vantagens:

Simplicity in deploying on any platform and integration within my website.

Desvantagens:

Could use more robust customization in the design of a form.

Resposta do Jotform

há 5 meses

Hi Jonathan, Thanks for your nice review. We're glad you found our platform simple to integrate into your website. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Rick
Board Member, EUA
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Forms and management for Non- Profit

5,0 há 4 meses

Comentários: It works great for our organization and provides an online payment for membership and events that we could not do inexpensively otherwise. We would recommend this product to any other organization that need this service.

Vantagens:

The ability to build a form that works exactly as we need.

Desvantagens:

N/A.

Resposta do Jotform

há 4 meses

Hi Rick, Thanks for your positive rating. We're delighted to hear that our platform met your needs perfectly. Your recommendation is greatly appreciated. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Cathy
Admin, EUA
Esportes, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Small Business? Use Jotform!

5,0 há 6 meses

Vantagens:

Forms can be created without any technical knowledge required. So easy and fast to use. Changes are simple.

Desvantagens:

Honestly, I haven’t run into anything in the last two years.

Resposta do Jotform

há 5 meses

Hi Cathy, Thanks for your nice review. We're happy to know you find our platform user-friendly and intuitive. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kantrella
Owner, EUA
Serviços financeiros, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Review on jotform

5,0 há 7 meses

Comentários: Okay for the time being could be better

Vantagens:

I can securely get information I need.upl pad digital signature and capture documents all in one place

Desvantagens:

Cannot in bed on another website.cannot add a domain name.Doesnt look proffesional

Resposta do Jotform

há 5 meses

Hi Kantrella, Thanks for your positive comments about Jotform Sign. We're glad it works for your needs. Just to clarify, you can easily embed your sign document into any website by taking your sign document's iframe embed code in the Send tab. You can check this ticket with guide on how to do that: https://www.jotform.com/answers/8554101-how-to-embed-jotform-sign-documents. About custom domain, this is only available on Jotform Enterprise. Check out this link to find out more about our Enterprise solutions: https://www.jotform.com/enterprise/. If you have any questions or if you need help with form customization, feel free to let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Sally
Beauty therapist, Reino Unido
Cosmético, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to use form maker

5,0 há 5 meses

Comentários: I have found it easy to use as im dyslexic, and I've made easy to read forms

Vantagens:

I like its easy set up of forms, and design friendly

Desvantagens:

N/A.

Resposta do Jotform

há 5 meses

Hi Sally, Thanks for your compliments. We're happy you find our platform user-friendly. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Kailey
Editor-in-Chief, EUA
Editoras, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

An Easy Way to Manage Contracts, Though a Bit of a Learning Curve

4,0 há 6 meses

Vantagens:

Joform Sign makes it super easy to handle the contracts for my publishing company. Before using Jotform, I would email authors a pdf of the contract to sign. This inevitably led to issues with people not having the software necessary to sign a pdf. Using Jotform has eliminated that problem. Contracts are signed quickly and painlessly.

Desvantagens:

It took me a couple tries to figure out how it works. With an application with so many options, I didn't really know what I was doing at first. Now I can send out a contract in a minute, but it took me probably about half an hour the first time to set up the contract and work out how to send it.

Resposta do Jotform

há 5 meses

Hi Kailey, Thanks for your nice review. We're thrilled to hear that Jotform Sign has streamlined your contract process for your publishing company. It's also great to know that you've figured everything out eventually. If you have any questions or have any difficulties, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

laura
Coach, Reino Unido
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Great service

5,0 há 5 meses

Comentários: It’s been great so far and I like the user accessibility

Vantagens:

Really easy to setup and collect information

Desvantagens:

Sometimes can be glitchy when signing and entering dates

Resposta do Jotform

há 4 meses

Hi Laura, Thanks for your positive review. We're glad to hear that you found it easy to use our e-sign platform. If you're still having trouble with signing and entering dates, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to work with you until the issue is resolved.