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Avaliações do Intellect QMS

Sobre Intellect QMS

O Intellect é um QMS moderno com aplicativos existentes, como CAPA, enquanto a plataforma sem código capacita qualquer pessoa a inovar e garantir a qualidade.

Saiba mais sobre o Intellect QMS

Vantagens:

Fast, Flexible and easy to develop rapid prototyping on the fly.

Desvantagens:

There is nothing about the software that I don't like.

Notas do Intellect QMS

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,7
Recursos
4,6
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,6/10

O Intellect QMS tem uma classificação geral de 4,5 em 5 estrelas com base em 80 avaliações de usuários no Capterra.

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Filtrar avaliações (80)

Nazia
Nazia
Regulatory Affairs Manager, EUA
Usuário do LinkedIn Verificado
Biotecnologia, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Best Fit for our QMS needs!

5,0 há 3 anos

Comentários: After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so anyone without coding experience can work with Intellect. Every Intellect personnel so far has been a delight to work with. Will, our initial contact was extremely helpful, highly engaging and stayed on top of all of our requests. [SENSITIVE CONTENT] , our implementation lead has been nothing short of amazing. She is highly knowledgeable about the product as well as industry best practices and provides helpful insights and feedback during implementation. [SENSITIVE CONTENT] , our account manager is a pleasure to work with, is highly responsive, and is always available to help whenever we reach out to her. Intellect, does not leave you after getting your business. They truly partner with you and care about finding you the right solutions in a timely manner. This type of partnership is priceless.

Vantagens:

-Configurability -Ease of use -Workflow Management -Exceptional Customer Service

Desvantagens:

Some out of box screen prompts can be improved for a more enhanced experience.

Resposta do Intellect

há 3 anos

Hi Nazia, Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist! - The Intellect team

Kimberly
Associate Director, Clinical Quality Assurance, EUA
Pesquisa, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Best scaleable no-code EQMS platform on the market!

5,0 ano passado

Comentários: My overall experience with Intellect has been highly positive. Their teams are very knowledgeable, helpful and highly responsive to our questions and concerns. They offer a great deal of flexibility with choosing the right 'package' to meet your organization's needs and budget. The professionalism and level of support (and patience) is unmatched!

Vantagens:

Intellect is a fully customizable no-code eQMS system with all the applications you would expect, including Document Control, Employee Training, CAPA, Audits, Risk Management, Vendor Management, etc. The introductory package comes with multiple applications; the client can choose which ones to start with. After implementation, the client can create applications or purchase additional ones configured by Intellect's first-class team. Best of all, the system can be managed internally by a designated Administrator with or without IT involvement. It is highly scalable, and the options for using and expanding the system (even outside of QA) are endless. The start-up and implementation pricing is highly competitive, and training is included for the applications chosen and the design functions.

Desvantagens:

Although the system's initial cost is much lower than most, the user licensing and support fees can quickly increase, especially for smaller organizations and if you need to open the system to all employees (for training and access to SOPs, etc). I would have liked to have had in-depth System Administrator training. If you have only one or two people configuring and managing the system, you will likely need professional support services at an additional cost, as we did. The Intellect team is very flexible and accommodating to our unique needs and was able to scale the pricing and licensing options to meet our budget. The out-of-the-box QMS applications are geared toward manufacturing, but they are customizable.

Carlos
Continuous improvement engineer, EUA
Logística e cadeia de fornecimento, 1.001–5.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Robust and highly customizable, but it may require more investment

3,0 há 8 meses

Comentários: There was no established QMS or process repository. Documents were not standardized. If a user left, the documents were lost. There was no process for approving and reviewing documents. Each department had its own document management. Complaint management, CAPA management had no follow up.There were no well documented audit plans with good follow up. With Intellect, we resolve this.

Vantagens:

The site is robust and highly customizable.A well-structured work team. Good customer service from instructors and programmersAn training material is included with our site, and also they have a support platform.

Desvantagens:

A single customization could require multiple alterations across various tables and processes, which increases the the possibility of errors. The OOTB package is not clear. It is important to define if Intellect will help us to configure and see if it is possible the configurations that we request, since at the moment of the sale everything is "YES", however, it is important to define it beforehand to avoid surprises.

Ashley
Sr. Director- Corporate Quality, EUA
Biotecnologia, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Enterprise Quality Management System

5,0 há 3 anos

Comentários: Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions.

Vantagens:

The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs.

Desvantagens:

Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app.

Resposta do Intellect

há 3 anos

Hi Ashley, Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you! - The Intellect Team

Dena
Project Manager, Canadá
Aparelhos médicos, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Easy to use, highly configurable, and amazing support!

5,0 há 3 anos

Comentários: I was able to understand the software logic and implement my first application within a few months. During implementation, with the support of Intellect staff, I was also able to create three custom applications to help control our internal processes.

Vantagens:

All fields and pages are configurable which allows companies to tweak the applications to meet their internal requirements as well as external regulatory requirements.

Desvantagens:

Understanding the logic behind the system macros was a little hard in the beginning.

Resposta do Intellect

há 3 anos

Hi Dena, Thank you for your review. We're happy to hear that our support team and training helped you configure solutions to meet your unique needs. The Intellect team

Lori
Quality Assurance Analyst, EUA
Telecomunicações, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Intellect Software

5,0 há 5 anos

Comentários: Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Vantagens:

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Desvantagens:

There really is nothing that I don't like about the software.

Beverly
Quality Systems Manager, EUA
Aviação e aeroespacial, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Best QMS Software!

5,0 ano passado

Comentários: No stress using the software or with the company if we encounter an issue we can't resolve.

Vantagens:

Easy to customize and create new apps. You don't have to be a software developer.

Desvantagens:

Understanding the logic initially was a challenge in 2021, but the support team helped answer my questions.

Adam
Adam
Chief Information Technology, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Intellect QMS – takes care of the quality of your business

4,0 há 8 meses

Comentários: Intellect QMS has had a significant impact on our quality department and those who work with it. I like that the platform is customizable, giving us the freedom to make modifications that precisely fit our business needs. It's a real game changer as we can do it without long development cycles. This adaptability has made our operations more organized and efficient, perfectly aligning with our specific requirements.

Vantagens:

I've been able to use Intellect QMS for some time and one standout feature that I really appreciate is its flexibility and the AI integration that their team has integrated lately. Unlike many other software solutions that require businesses to adapt to their system, Intellect allows us to configure your software to fit our unique processes. We were looking for a solution that would not disrupt our existing system that works well, this has saved us time on integration issues and staff training.

Desvantagens:

Something that could be improved is the interface, in my opinion it should be more user friendly.

Misael
Misael
Document Control Specialist, EUA
Usuário do LinkedIn Verificado
Aparelhos médicos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Fully customizable system if given enough time to work on.

4,0 há 7 meses

Comentários: Overall good. Has been a good experience with some technical roadblocks along the way. System works as configured.

Vantagens:

Platform can be completely customized as a user needs. Can build templates, workflows, tables, apps, etc. Work well as a cloud app as to not be affected by company firewalls/servers. Most of the design practices make sense across the apps. Ability to add mass amounts of data works well. Admin panel & audit features are a great plus. Great error/troubleshooting logs.

Desvantagens:

Depending on your company needs, some apps require much more customization than others. Design speeds depend drastically on which version a user is on. Some on screen errors don't allow for much interpretation or troubleshooting. Site can sporadically log users out.

Bilal
Quality Manager, EUA
Semicondutores, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Best Platform for all QMS needs

5,0 mês passado Novo

Vantagens:

Easy to use, Easy to develop own applications. Training and customer support are amazing. Implementation team coordinates very well, and go out of their way to help in customizing the app to tailor the organization needs.

Desvantagens:

No negative experience so far, team is very helpful and they followup constantly to check your needs.

Elaine
Quality Director, Canadá
Aparelhos médicos, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Powerful platform and easy to configure and build apps without knowing coding

5,0 há 3 anos

Comentários: Very powerful platform, easy to change the OOTB and build new apps, great customer service and great and resourceful online Intellect University

Vantagens:

Very flexible and powerful platform, easy to reconfigure the OOTB and build new app, while complying with regulations

Desvantagens:

Does not come with actual e-signature like DocuSign

Kristin
Director of Quality and Operations, EUA
Aparelhos médicos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Gilero

4,0 há 3 anos

Comentários: It is a love/hate relationship! (software is hard - not limited to Intellect). Implementation [SENSITIVE CONTENT HIDDEN] and tech support [SENSITIVE CONTENT HIDDEN] are all-stars. Above and beyond type team players.

Vantagens:

Customizable to be in alignment with existing Quality Management System structure/procedures vs. revamping our procedures to be in alignment with OOS software

Desvantagens:

Everything is a rabbit hole with troubleshooting and it is very time consuming, even with support from Intellect. Audit trail feature is poor, at best.

Kristen
Director of Quality Control, EUA
Aviação e aeroespacial, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Intellect for everyone

5,0 há 4 anos

Comentários: Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.

Vantagens:

Key component of this software is how customizable it is. Also how easy it is for someone to use without programming experience. The main processes of any quality management system is set up out of the box which saves a lot of time.

Desvantagens:

So far we have yet to find something we don't like about Intellect.

Resposta do Intellect

há 3 anos

Hi Kristen, thank you for your review and we're very happy to hear how easy Intellect has been to customize for you. Our goal is always to make our software user friendly and to help customers build processes around their business needs.

Isabella
Strategic Operations Analyst, EUA
Indústria farmacêutica, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Worth the Money if You have an Employee to Dedicated Time to the Job

4,0 há 3 anos

Comentários: As an administrator/ designer of the software, takes a long time to understand the language of the software and customization on your own. As a user, it is pretty straightforward to use.

Vantagens:

Ease of uploading information and flow of information. Pretty straightforward to understand.

Desvantagens:

Much longer lead time to go Live with than originally told when they sold the software. More customization is required than originally thought and takes up half the time/work of a full time employee. Did not anticipate a team member to be so dedicated the software and expected more set-up for the cost.

Resposta do Intellect

há 3 anos

Hi Isabella, Thank you for your review and feedback! We're glad the uploading of information was easy and straightforward. We understand some implementations take time and resources. Intellect offers a white glove implementation service for those customers who don't have the internal resources and want to speed up the implementation timeframe. This white glove service is available for any future applications you may decide to implement and we'd be happy to tell you more about this service. Thanks again! The Intellect team

Chelsea
Quality Systems Administrator, EUA
Química, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Excellent Service and Endless Customization Possibilities

5,0 há 3 anos

Comentários: Our company went from a manual system to Intellect QMS software. We have increased efficiency across the board. We are implementing/creating more apps to automate processes and eliminating errors that come from so many manual updates. We appreciate the metrics/statistics built into the system as well.

Vantagens:

The product is very user friendly and easy to customize/configure. It has all of the main apps that we need and we have the option to create more based on the companies needs. The price is excellent and the implementation was very smooth. Our implementation specialist is amazing and really understands the product inside and out.

Desvantagens:

We had a bug before going live, but Intellect fixed quickly.

Resposta do Intellect

há 3 anos

Hi Chelsea, Thank you so much for your review! We love to hear that you found Intellect to be user friendly, easy to modify, and that you enjoyed working with our implementation specialist. Congrats on starting your digital automation journey with Intellect. We're here to help throughout your journey. - The Intellect Team

Nikolai
Technical Training Lead, Canadá
Alimentação e bebidas, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great and easy to use software!

5,0 ano passado

Desvantagens:

The only thing I would want to see in the future from Intellect is a way to adjust the layout of the personal navigation menu. Other than that, the application is great!

Cris
Sr. Quality Systems Engineer, EUA
Aparelhos médicos, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Intellect is what other eQMS systems should have been all along

5,0 há 3 anos

Comentários: Customer service and experience with the platform itself has been great.

Vantagens:

Intellect's ability to configure without coding nor paying developers is its best feature. You can create your own apps or take their out of the box apps and configure to suit. The platform does have a learning curve understand how its intended to work together, however after training, validation, and a deployment, it's very doable yourself. The concurrent license model was very customer focused and allows small to midsize company's to truly go digital rather than struggle with expenses related to named licenses.

Desvantagens:

The out of the box applications did not suit my needs from the medical device industry.

Julie
Collections, EUA
Petróleo e energia, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Somewhat User Friendly

4,0 há 2 anos

Vantagens:

Somewhat user friendly with room to leave detailed notes

Desvantagens:

Seemingly archaic, could be better softwares available

Kathy
Environmental Coordinator, EUA
Fabricação de alimentos, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great application

5,0 há 5 anos

Vantagens:

It is very user friendly, good functionality

Desvantagens:

There isn't anything I don't like about the software

Taylor
Compliance Manager, EUA
Indústria farmacêutica, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Best QMS on the Market!

4,0 ano passado

Comentários: Everything about intellects team has been amazing from start to finish. Our initial calls with our sales reps all the way to the closing with the implementation team, everyone has been amazing at answering our questions and supporting use the entire way.

Vantagens:

I love that intellect is completely customizable.. It is very easy to use. All the training provided by intellect has been top notch. We are very excited about this product!

Desvantagens:

Nothing so far! We have truly loved everything about our experience.

Don
Application Developer, EUA
Hardware, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Intellect Quality Management System

4,0 há 3 anos

Vantagens:

The product is easy to use and customize.

Desvantagens:

Integration with external data sources could be more robust.

Bob
Solution Consultant, EUA
, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Great process automation software

4,0 há 6 anos

Vantagens:

Intellect Workflow is perfect for electronic building processes that support maintaining record compliance.

Desvantagens:

The document storage aspect of the solution could be more dynamic. Not enough keyword retrieval customization available.

Denise
Quality Manager, EUA
Medicina alternativa, 1.001–5.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

User Friendly Software

5,0 há 4 anos

Comentários: It's been a good experience. Alice, the Support Team member that we had assisting us with implementation has been awesome!

Vantagens:

This software is very user friendly and is easy to teach other how to use the programs. You don't have to be an IT master to be able to use it.

Desvantagens:

It would be nice if they offered a limited amount of free customer support after the initial set up. It would be nice to have something like 2 to 4 hours of free support every month.

Ryan
Process Improvement Manager, EUA
Defesa e aeroespacial, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great QMS and Great People

5,0 há 9 meses

Comentários: Everything has been relatively smooth and easy so far. We are looking forward to adding more modules in the future.

Vantagens:

The customer service and implementation team was amazing to work with. They ensured we were supported and on track throughout the entire process.

Desvantagens:

The startup was a little rough, but we also had some IT issues on our side that made it difficult.

Jennifer
Quality Engineer, EUA
Aparelhos médicos, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Limited use of product so far

3,0 há 5 anos

Comentários: Easy to work with so far.

Vantagens:

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.

Desvantagens:

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.