Avaliações do TotalMD

Total MD=amazing

Comentários: my overall experience with total md is that they are an excellent resource for our practice

Vantagens:

their fast service is what i like most about total md

Desvantagens:

there is not anything i do not like about toal md

Software that gets the job done

Vantagens:

We use this software for many of our clients and love the user friendliness of the software and the excellent response from the support staff.

Desvantagens:

There are a few items that we have submitted for an update that has taken some time but eventually they are implemented.

Private practice use since 2009

Vantagens:

It provides all the capabilities needed to create 1500s, electronically edit and send them, make corrections, post payments, and keep track of balances.

Desvantagens:

It definitely has lots of bugs. Having designed software before I became a doctor, I appreciate the complexity of the multi level platform. It takes time and motivation to surmount many of them. I have to pay for support, for example if I have a question about technique, I have to buy a punch card of how many calls I am allowed. I have to pay for training if i hire yet another biller. I am now doing my own billing and can figure out most of it, but there are still balances that are off and inaccurate statements. It is a headache but hard to change.

Podiatry and TotalMD

Comentários: I was pleasantly surprised by the customer service. I like that TotalMD was quick to respond and understood my needs for my Podiatry practice.

Vantagens:

I appreciated the ease of transferring from a former EMR system.

Desvantagens:

Building my template was not the most fun process, but it turned out to be user-friendly.

Awesome billing system

Comentários: It has been an pleasant experience. The trainer and support are wonderful.

Vantagens:

The system is user friendly and easy to use. It makes sense. Support is wonderful.

Desvantagens:

Nothing at this time. I really like the system.

GREAT SOFTWARE

Comentários: I have had very little problem with TotalMD. I have a rep that calls and checks on me often
which is really nice. She then communicates to the programmers to get my issue resolved.

Vantagens:

I used Medisoft for 20+ years and this was easy for me to set up and use. I bill for Clinics, Emergency physicians and Mental health providers . They have worked with me on reporting and any issue I find.

Desvantagens:

Some reports were wrong and some they could not do for my company. I was used to certain codes IE: for collection purposes and that has not worked out. Hoping the new updates will correct this.

General Manager

Comentários: Great with the scheduling of patients, and with annual reports.

Vantagens:

The Multiple work and reports I can get from this program.

Desvantagens:

I haven't run into anything negative. I would have them have more access to different kinds of reports with patient data.

TotalMD has got me where I am today, a business owner!

Comentários: TotalMD has given me the opportunity to grow my business, I have referred several people to them that have been frustrated with their systems, it truly helps us small business owners! I can work with ease, if there is an issue support is always helpful, which that in itself is a bonus, without a good support system you are left to fend for yourself and that never happens with TotalMD support.

Vantagens:

The price, without the price of this software I might not be able to own my own billing company. I managed medical offices for years and implemented a lot of systems and this one is easy to use, when I had employees they could use it with ease. When you are a billing service you have several different clients and the fact that I do not get billed for each client makes it so that I can actually have my own billing company, TotalMD gives us that chance to grow, even after I grew I stayed with them because I could not see where any system could be better, I have had several Software companies try to lure me away but that will never happen!

Desvantagens:

The reporting, it has improved a lot from when I first started with them years ago but there is room for improvement still.

TotalMD Review

Comentários: I have been with TotalMD since 2008 so as they have grown and added features I have been able to grow with them. I miss the youtube videos on the new features or highlighted features they always gave me ideas and another way to consider how we did things.

Vantagens:

I like the ease of use this software has. The reason I purchased this software was because it was so close to the Medisoft software I was using at my current job but had the added feature of if I made a mistake in payment or data entry I could easily delete what I had done rather than having to do extra data entry to reverse my accounting mistake. I also love the support team they are always very helpful and knowledgeable.

Desvantagens:

Not being able to easily make changes to reports needed for a specific office or provider. The other item is the hours technical support is available as I am on CST and they are on MST/PST time depending on daylight saving time. I wish the office messenger worked across the board no matter what provider I am signed into, being a billing service this feature would be really helpful as internal messaging system but it doesn't work for us because we have so many providers.

Appointment to doctors notes

Comentários: We are using this for behavior health Claims and user of this product know how perfectly this is working for healthcare billing services

Vantagens:

You need a few minutes to book a appointment to check coverage of benefits

Desvantagens:

To submission of claim to post a ERA they make very easy step for medical biller

Easy To Use!

Comentários: Very positive! No concerns and plan on continuing to use TotalMD.

Vantagens:

Easy to use! User friendly, love that we can be at different facilities and be able to access. Love that we can access the database at any time!

Desvantagens:

It has to be installed on a computer so we cannot log in from any computer. It would also be amazing if we could log in on a macbook. I would also love a feature where I could print off a claim history for a client - like a zero statement but with all claims, even those we are waiting on remittance for. It is also challenging that once an invoice has been sent we cannot send a statement showing every claim and payment until the following month.

Awesome Sauce

Comentários: My experience with TotalMD has been nothing short of extraordinary. Their support team is very informative and hands on and always solves the issue at home.

Vantagens:

The ease of the application. It is very useful and easy to work with.

Desvantagens:

It needs to have a better reporting system.

Total success with TotalMD

Comentários: Buena,es un buen software es muy intuitivo y practico de usar yo lo recomiendo bastante.

Vantagens:

Me gusta bastante lo intuitivo y facil que es usarlo ya que ayuda a agilizar bastante cuando tratas de implementar el software en tu empresa,lo que lo hace una opcion ideal.

Desvantagens:

Tiene problemas de rendimiento dependiendo de en que equipo se use lo que significa que una empresa con hardware antiguo tendra algunos inconvenientes para el uso del programa aunque nada grave.

This is definitely the best Medical Billing Software

Comentários: Total MD has been a very pleasant experience for me. This is not a software to get just because it is affordable. This is literally the best out there. Medical Billing is an awesome profession, and you want to start out with the best. You don't want to waste time going through different companies. Trust me, I did. I lost a lot of money on two systems that was supposed to be far superior and cost way more and it was a nightmare trying to use them. I have been with Total MD for years and I cannot imagine using something else.

Vantagens:

The software is very easy to use. You do not have to jump around all over the place just to get all of the patient information, it is right in front of you. The patient info is also very easy to put in. My favorite thing is definitely the reports. I can get any report that I have ever needed, and I have had many customized and my doctors love the reports that I am able to give them. Charges super easy to enter. Just an easy system to do billing on.

Desvantagens:

I guess what I like least would be, although the reports are customizable by calling a support rep, I wish they were easier for the customer to customize without having help from support.

Long time use review

Vantagens:

Everything - especially report builder

Desvantagens:

None

Made in the USA

Vantagens:

Made in the USA, operated in the USA. I can customize things they way I like it, and the system is not co complicated that I can tweek things myself as I go. Customer service is more that willing to help and always offers a solution.

Desvantagens:

I have no complaints so far, everything I have been frustrated about has been operator error, and there are some features that I thought would be useful but are not featured in the software, but they were never promised to me. I look forward to EHR updates, as this portion of the software package as I understand is in its toddler-early childhood years, but has so much potential to grow.

Nothing bad to say about the software. It is an excellent product.

Comentários: Very easy to learn and use. Fair price. Excellent tech support. Being able to use it from any computer, even when I was abroad.

Vantagens:

Very easy to learn (we are all women in the mid 50's, some with little comp experience). Switched from Medisoft in 2015, and a couple of weeks later, we were asking ourselves, why didn't we do the change 5 years before. It makes insurance and patient billing extremely quick and accurate. The tech support in AZ is great, and they all have the patience of monks. We have to call maybe twice a year now with questions, since they are no glitches. I love the fact that we can get access to it from every computer. Also, we will be signing for EMR with TotalMD (after previously checking other software), and I have no doubt that it will be as easy to work and as well supported as the billing part.

Desvantagens:

Sometimes the wait time when we call tech support, however once they are in the line, we have their undivided attention until the problem is solved.

Thankful

Comentários: They have been a real life saver. My last program was discontinued and I was panicking because of my lack of knowledge of computers. They have been so helpful and very patient with me. Great bunch of people in all of the departments.

Vantagens:

I do not even have a computer at home, so I am not familiar with how the really work. Most people say "If I can learn it you can". Well I really mean it.

Desvantagens:

I wish the font was bigger. I also wish I could print out a simple patient list.

Medical Software

Comentários: Increased productivity due to the structure and constant attention to updating the system freeing my time up for quality customer service.

Vantagens:

Total MD is easy to use and amend to fit your practice needs. Technical support is prompt and efficient in resolving any issues or modifications necessary. Support information is updated regularly with the industry changes. Customer support for training has always been available and of value.

Desvantagens:

Being a smaller entity and secondary to our practice closing in June of 2021 due to retirement for [SENSITIVE CONTENT HIDDEN], we have not utilized all the available features but definitely see the value and increased productivity that would be available to a practice, big or small.

TotalMD gives our clients high-performance billing and practice management efficiency, challenging systems costing thousands more.

Comentários: This software is "bullet-proof" as far as data corruption is concerned, from what we've observed over the years, in comparison to other systems we support (Medisoft, Lytec, et al.) However, as with any software, we always insist our clients make daily backups.

Vantagens:

Reliability, ease-of-use, error-reduction capabilities and high-performance collection tools have been a few of the many reasons so many of our clients have switched from Medisoft, AltaPoint, Lytec, Chiro8000 and more over the years. As a dealer, we enjoy the easy setup and very low support requirements of this product line. Continuous additions to TotalMD's free video library provide a wealth of knowledge for users to get the most out of their system.

Desvantagens:

For larger offices (more than 20 providers) there is a slight lag of performance if older equipment (servers, routers, etc.) is used. We always recommend an evaluation of current systems before performing an installation.

I like TMD

Vantagens:

It is an excellent, easy to use product. It is very stable, with very few "glitches" (although some do exist). I love the integration with Trizetto, which is another excellent product.

Desvantagens:

The reports are not very good and when we set up, we had alot of problems that had to be dealt with during our training period, consequently our training was a little poor. However, it is pretty straight forward, so a lot of training is not really needed. We use Amazing Charts as our EMR and the HL7 is only one way, so we have to schedule in AC, not TMD. TMD has an awesome scheduler, which we cannot use.

Run! Do NOT Purchase, you will regret it!

Comentários: Worst software on the market for billing! We will not accept any clients who use this software in the future.

Vantagens:

I like the aspect of being able to print into PDF the CMS1500 forms. The only thing I can say positive about this software. We are a billing company that bills for Rehabilitation Practices, and this is the worst software on the market that we have seen so far!

Desvantagens:

There are way too many to list, the main points. Software is down more than it is up, the software is extremely slow to use, you can't do multiple things at a time, the reporting system is very outdated, the customer support is a waste of time, they do not honor what they indicate they will do. Each CPT code is on a separate line in the ledger. The reports do not give the same information and it doesn't allow you to track the data you need to follow up on claims. It is not a web page software, even though they advertise that it is, it is a remote into their computer. I would run from this software, we will not accept any clients who use this software and we are no longer using it for current billings, only the cleanup on this account.

Almost a year later...still satisfied.

Comentários: TotalMD provides what I need to perform billing for both hospital and office practices. It's easy to use, has a great support team as well as customer service team. The account rep calls quarterly to check in and to see if there are any issues. Over the past year I have dealt with implementation, tech support, training and customer service and everyone has always been extremely nice, helpful and always followed up with me. What a great team!

Vantagens:

The system is easy to use and user friendly. Since no one is perfect, the system allows you to make corrections fairly simple.

Desvantagens:

The report area is fairly basic in the output. There are several ways to get useful and needed information but the reports are not in a presentable format. I would love to see some updates to the reports presentation.

The best!

Comentários: Did its job!

Vantagens:

It's simple and affordable to use 😊. Highly recommend it

Desvantagens:

Needs its own clearinghouse link to make it a bit more comfortable

Great Features at a Value Price

Vantagens:

TotalMD is packed with standard features of many programs providers use in their office. However, TotalMD stands out with its ease of use and add-on features like TotalMD Communicator and Patient Portal. Both of which come at a low cost. By switching over to TotalMD as a host I get better customer service, timely software updates, and I've reduced my hosting and software cost by nearly fifty percent.

Desvantagens:

Nothing to dislike, the software is customizable to your specialty and it's easy to use.