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Avaliações do Ticket Tailor

Sobre Ticket Tailor

Tarifas baixas, sem problemas. Ticket Tailor é uma plataforma de emissão de ingressos fácil de usar, que o coloca no controle da bilheteira do evento.

Saiba mais sobre o Ticket Tailor

Vantagens:

Very easy to use across multiple timezones and currencies, the duplicate feature in particular is great.

Desvantagens:

I don't necessarily have anything I dislike. The only thing is maybe not being able to upgrade to a different ticket purchase after already making a purchase.

Notas do Ticket Tailor

Pontuação média

Praticidade
4,8
Atendimento ao cliente
4,8
Recursos
4,7
Relação qualidade/preço
4,8

Probabilidade de recomendação

9,6/ 10

O Ticket Tailor tem uma classificação geral de 4,9 em 5 estrelas com base em 485 avaliações de usuários no Capterra.

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Filtrar avaliações (485)

Isaac
Isaac
Guitarist, EUA
Usuário do LinkedIn Verificado
Entretenimento, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Ticket Tailor

5,0 há 2 anos

Comentários: Amazing. Great product, and perfect for freelancers who need flexible payment options.

Vantagens:

Great UI and guided setup. Ease of use. Awesome integrations with personal website.

Desvantagens:

Could be easier to set up integrations with physical payment systems. This lack of clarity was enough to keep from going that route, but easy to work around.

Tara
Football coach, Reino Unido
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Christmas party fundraiser

4,0 há 2 meses Novo

Comentários: Generally good for everything we needed it for however I spent £48 on credits to get started so should have priced the tickets £1 more to cover costs but was too late as I had already told people prices. Feel that fund raising events should be free tickets or just part of the fee as I had to but credits and also customers pay fee too.

Vantagens:

Door list export Overview revenue and income sales

Desvantagens:

Having to buy credits initially which I personally paid as I’m just an organiser. Didn’t realise this as I thought it was all done through fees so I am £48 less myself.

Michelle
Event Coordinator, EUA
Alimentação e bebidas, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Excellent Price

3,0 há 5 anos

Comentários: Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful.

Vantagens:

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

Desvantagens:

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

Rupert
Chief of Staff, Reino Unido
Gestão da educação, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Excellent customer service / support for a good, reliable system - ticks all the boxes.

4,0 há 2 meses

Comentários: Excellent customer service and support for a good and reliable system - ticks all the boxes. A good system. Effective.

Vantagens:

Excellent customer support for the system which is generally reliable and straightforward to use. Good integration with Stripe for payments. Free events are fee free and the fees for paid events are fair.

Desvantagens:

The waitlist functionality needs improvement.

Chris
Membership Secretary, Reino Unido
Esportes, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Tennis Club Feedback

5,0 há 2 meses Novo

Comentários: Very positive. It has been a real help to us in our ticketing and running of our social events.

Vantagens:

The system was really easy to learn and use as an administrator.

Desvantagens:

Nothing. Everything seemed to work in just the way I expected it would.

Harriet
Charity Manager, Reino Unido
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good for charities

5,0 há 2 meses

Comentários: I've loved it. Did a lot of research before committing, but it's not let me down. I've recommended to other charities.

Vantagens:

Easy to use. Good for small charities like ours. Seems to generate more donations.

Desvantagens:

Would like a better choice of image for the pages - but that's the only thing I can think of.

Laura
Owner, Canadá
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy to use and great advanced features

5,0 semana passada Novo

Comentários: Overall I am loving ticket tailor. The service is so easy to use and when I had to contact customer service to inquire about sending emails, they responded quickly and were lovely to interact with and solved my problem quickly.

Vantagens:

It's so easy to use and I love the added "advanced" ticket features.

Desvantagens:

I had to put in my credit card to be able to send reminder emails to my ticket holders.

Sinéad
Artistic Director, Reino Unido
Artes cênicas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy Transition

5,0 mês passado Novo

Comentários: Very positive! The events are easy to create, you receive the ticket sales straight away and there are much more reasonable booking fees for our audience.

Vantagens:

Much lower booking fees and veryeasy to use!

Desvantagens:

The fact that you need to pre-buy credits

Roy
Event Manager, Canadá
Formação profissional e coaching, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Good System!!

5,0 há 2 meses Novo

Vantagens:

Payments come 7 days to my account after received.

Desvantagens:

not being able to see what was paid, and what is pending easily

Gary
Managing Director, Reino Unido
Formação profissional e coaching, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

great service

5,0 há 2 meses Novo

Comentários: good service overall, easy to use and great value for money

Vantagens:

Great easy to use, good pricing structure

Desvantagens:

not advertised like eventbrite quite hard to find

Nea
Activation Coach and Spiritual Teacher, EUA
Formação profissional e coaching, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Outstanding Ticketing Service

5,0 há 4 anos

Vantagens:

Ticket Tailor is a wonderful ticketing solution for my online and in person events. The pricing is great, but even more is that the customer experinece is excelleng. My clients have remarked at how easy it is to use and work with - from reviewing events to purchase. I love that and so do they.

Desvantagens:

The WordPress widget is not great and does not have any way to customize or make more user friendly. If this were resolved they would be a 10/10.

Bob
Director, EUA
Entretenimento, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great SaaS box office provider

5,0 há 2 anos

Comentários: Very good. They're a good company that is really responsive to their users.

Vantagens:

I do ticketing for my comedy club via Ticket Tailor and have been very happy with it. The lowest fee structure of ANYTHING I've worked with, and very good overall feature set. I highly recommend this one to everyone I know in the industry!

Desvantagens:

Some things aren't there that other platforms have. Some of the features from Eventbrite for google/facebook pixels make them MUCH easier to configure, but they have simple work arounds in place to still use them.

Richard
Director, Reino Unido
Esportes, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Ticket Tailor

4,0 há 4 anos

Comentários: Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the way.

Vantagens:

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

Desvantagens:

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

Jessica
Community Outreach Director, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Ticket Tailor boosts our fundraising

5,0 há 3 anos

Comentários: Overall, Ticket Tailor meets all of our needs. The price point is optimal, they generously offer a discount for our nonprofit organization, it is easy to use, and customer service is responsive and helpful. The customer service representatives respond quickly and provide all of the information I am searching for. It integrates seamlessly with our website and into emails. With Ticket Tailor, we have been able to encourage advanced ticket sales and maximize our fund raising efforts.

Vantagens:

This product is user friendly and allows us to customize the tickets, events, and images to the extent that we need. Often, I have used products that are either easy to use and don't have customization or have customizing options but are too complex. Ticket Tailor is well-balanced. We are a small, nonprofit organization so limiting expenditures on events is critical to our ability to use the funds for programming. Ticket Tailor's pricing makes it possible for us to maximize fundraising efforts. We now use it for every fundraising event.

Desvantagens:

For our events, Ticket Tailor meets all of our ticketing and registration needs. In the past, we were struggling with no feature to create tables, but that feature was recently added. There really isn't anything we have seen missing from the platform.

Rachel
Founder & Owner, Reino Unido
Serviços de eventos, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Game changing process

5,0 ano passado

Comentários: I can't recommend Ticket Tailor more highly. It's literally changed my life! As new micro community business owner, I'm not yet earning much money and can't really justify a website, but then I found Ticket Tailor. It behaves like a website and acts as a platform for me to promote my community events. It's very user friendly and it's easy to edit details, duplicate events, change tickets, customise the message the customer receives after they've booked etc. But when I do get a website, it will intergrate within it. Plus Ticket Tailor has loads of features I haven't yet explored properly like adding products to upsell and creating a private community. Its more straightforward than Eventbrite and I love all the customisable options. 10/10 from me!

Vantagens:

Everything! From ease of use, to customisations, to branded colours etc, to choice of integrations, to scanning in app, to transparent costs, to customer service.

Desvantagens:

I'd like to be able to add details of sponsors for my events.

John
Director, Reino Unido
Gestão da educação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good Platform

5,0 há 6 meses

Comentários: It is a good platform to support organizing events. You can make managing easy.

Vantagens:

Fast & easy. It operates 24 hours. Can buy tickets from any where.

Desvantagens:

I need some patience to learn the system and IT

Chris
Owner, EUA
Agricultura, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

First time user loving it and finding very easy to interact with

5,0 há 5 meses

Comentários: Very positive and I'm motivated to continue using Ticket Tailor for other events. Thanks for being out there

Vantagens:

I had never used something like this before and wondered how it would go. Ticket Tailor has proven to be very user friendly and worthwhile, thanks!

Desvantagens:

Maybe some different graphics options Perhaps a video that shows you how to move objects around on the event page

Harriet
Host, Reino Unido
Belas Artes, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

First time user

5,0 há 4 meses

Comentários: Positive and patrons have found it easy to book.

Vantagens:

I like how personalised I can make my event page and there's no min/max guests for events and a need to commit to more than one event at a time.

Desvantagens:

Some of the navigation on the home page is unclear - but I think I need to get to know the platform better.

Mindy
President, EUA
Entretenimento, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy to use and cheap

5,0 há 8 meses

Vantagens:

This was our first time using online ticketing. I searched through various ticketing platforms, some with ridiculous fees, and found TicketTailor, which had the lowest fees. It was a breeze to use. It was easy to set up, worked like a charm, and everything went smoothly. When you set it up and then never have to think about it again, you know that's a good system!

Desvantagens:

Hm, I guess I'd like to be able to sell a sponsorship package that includes numerous tickets.

Simon
Head of Music, Reino Unido
Ensino fundamental e médio, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Works brilliantly in schools

5,0 há 2 anos

Vantagens:

As the Creative Arts faculty of a large secondary school, we were unhappy with the normal school solution for payments. We couldn't create seat plans, and only parents could make bookings. So we made the decision to use an external company to handle the bookings for our shows. After a lot of research, we settled on Ticket Tailor. It has completely transformed the booking experience for our parents (as well as wider families and friends), and is so easy to use from our point of view. People can't get over how professional it looks, and we have been able to keep track of ticket sales from Day One. We cannot recommend Ticket Tailor highly enough. Thank you!!

Desvantagens:

Admittedly, we are novices, but there is nothing I can think that needs altering at this stage.

Gus
Event and Sales Manager, Nova Zelândia
Artes e artesanato, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great product

5,0 ano passado

Comentários: Very easy, strongly recommend to any event organiser working in open venues.

Vantagens:

Very easy to use across multiple timezones and currencies, the duplicate feature in particular is great.

Desvantagens:

The switch from monthly to token based charging was irritating but outweighed by the platform's utility.

Collette
Yoga teacher, EUA
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use

4,0 há 2 anos

Comentários: Easy to use

Vantagens:

Ease of use and straightforward platform, quick to be paid

Desvantagens:

Would like a clearer and stricter cancellation policy

Dawn
Admin, Reino Unido
Ócio, viagens e turismo, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

First time with e-ticketing

5,0 há 4 anos

Comentários: For many years we have run Santa events with high quality cardboard tickets sold from our premises or bought through PayPal and posted out. We have also sold tickets on the day. Covid meant none of that was possible and we were very anxious about moving to e-ticketing. From the very start the product was very easy to use and customise and more importantly integrated very well with our website and our customers found it easy to use. The support team have been exceptional - answering queries at all hours when I'd reached a problem. What I love with their support team is that they never say- just click this option as though you were an idiot- they are very friendly always explained or linked to tutorials so you can understand in more detail.

Vantagens:

Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for web team to add the ticketing code and our own text/images. Ticket types with loads of options and seemed easy for our customers to use. Price per ticket seemed cheap compared with other names I looked at. Loved the fact we could use our images and text colours to give our branding for events and could even customise order confirmation emails, checkout questions, etc and export all info easily to Excel to analyse in more detail. Many times I thought I'd like to do something then found there was an option already there, e.g. use an access code so someone could add another ticket to their order for a 'sold out' event. The countdown timer for tickets going on sale was brilliant. It meant I could prepare and publish about 70 events and set the go-onsale time to coincide with the scheduled facebook post to announce they are on sale ... now! The new recurring event options will allow us to easily manage ticketing for time slot future events if we can find a way to limit the number of families ordering per time slot rather than number of tickets sold.

Desvantagens:

We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket (which could have been free) per order and then any number of additional tickets. We could schedule when an event was published but couldn't schedule when it went off-sale this needed to be done manually. You could set the ticket to go off-sale but the event still showed as on-sale. Cancelling events - sadly we had to cancel some events due to Covid and this was a manual process of finding and cancelling each ticket then refunding in PayPal. Took about 1.5 mins to do each one and we had nearly 2000 to cancel so took several days hard work of clicking, copy/paste etc. Bulk ticket create - we offered a free upgrade to a different event and about 800 took this option. This involved manually copy/paste to create each new ticket/order as admin can't edit/change the event on a ticket. Again took probably 1.5 days to work through them individually, would have been great to be able to create a batch of tickets from a CSV /Excel data set. Overall the affordable cost and superb look of the product for the customer far outweighs any system admin niggles and support team were awesome!

Jason
Owner, EUA
Música, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Simple and works great!

5,0 há 2 anos

Vantagens:

We've loved how simple it has been for users to buy tickets.

Desvantagens:

Can't really think of anything so far that we haven't liked.

William
Box Office Manager, EUA
Artes cênicas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

New user couldn't be more impressed

5,0 há 3 anos

Comentários: I am a new recruit to Ticket Tailor but, so far, I couldn’t be more impressed. They will save us an estimated $2,000 per production compared to our previous service. You can set your tickets up to accept a donation on top of the ticket fee to bring in more revenue. With our previous service, moving a ticket from one performance to another was complicated and frustrating. With Ticket Tailor, a few clicks and the ticket is moved and the buyer is notified. To add ticket buyers to MailChimp, we had to run a report, export it to Excel, and import it to MailChimp. I’m using a Zap on Ticket Tailor that automatically and immediately adds the buyer to a MailChimp audience each time a ticket is sold. Very easy to set up right on the Ticket Tailor site. And Customer Support!!! Unlike virtually every other company support in the world, you can pull a Ticket Tailor agent into chat in under FIVE MINUTES! If that wasn’t enough, they understand the question… AND have an intelligent answer. I have yet to have an agent tell me to hold on for “a couple minutes” while they search their manual or ask someone else. And they’re available 24x7! This service is a fantasy come true.

Vantagens:

Cost and ease of use. Amazing customer service.

Desvantagens:

A couple features don't work as I'd like, but there is an acceptable workaround