Avaliações do ScheduFlow

Easy of use scheduling software

Comentários: I'm using this software for my technician's appointments. It has been really good for my use so far. It's really easy of use, and it's nicely built. Support has been really helpful in solving my problems in a really decent time.

Vantagens:

Easy of use Very clear Good database Online backups

Desvantagens:

No mac version They took off some functions like the dates with appointments in bold It's twice the price than what I was paying for the last 5 years

Affordable and Easy To Use.

Comentários: Program is easy to use and has a lot of great features. Super fast customer service and friendly too.

Vantagens:

Love the way you can keep track of your appointments!! The ease and use of scheduling is an awesome feature. Customer Service is supportive, and caring.

Desvantagens:

Really don't have any complaints, great product. Maybe once in awhile loading time takes awhile.

Use of ScheduFlow in our Orthodontic office

Comentários: We've been using this software for the last 3 years or so through the cloud from our multiple office locations and have been generally pleased with its ease of use, accuracy and secure access. It's reasonably priced for a small operation like ours but easily scaled up as needed. It's relatively easy to configure the look of the schedule to individual needs and permits numerous variations...more than we can use but its good to have the choice. The function allowing a mobile device to be used cannot apparently be initiated entirely online in real-time which is a bit frustrating as is the sometimes difficult to reach "help". We were somewhat surprised over the recent December holidays that we were unable to reach a person who could help us deal with the replacement of one of our PC's that malfunctioned with a mobile device. While we came up with an alternative, by the time "support" got back to us our needs had changed again so it wasn't a smooth process bringing devices on and off the licensing function in this case. It is not always this way but superior customer service would not have allowed this to happen and we have been good long-term customers. Overall, this program works very well as designed and is a good value for any small to medium business...and superior to other competing products of which we are aware.

Awesome!

Comentários: The customer service is amazing! They are quick, always available, friendly, easy to understand, and didn't waste my time with features that we didn't need. I was told that something I was looking for was in development and am excited for the innovation this company releases.

Vantagens:

This calendar has amazing features and has saved us time with our scheduling process.

Desvantagens:

I wish there were more customization with the labels.

Great Product and Great Customer Service

Comentários: At Neurotherapy Northwest we have been using ScheduFlow for over 5 yrs. As a small mental health practice it is an affordable scheduling solution with a lot of power and easy to use. Duoserve's customer service is quick to respond to any question or problem. We highly recommend ScheduFlow.

Vantagens:

Easy to setup and use. Minimal training needed. Great customer service.

Desvantagens:

A local backup option would be nice just in case we lose our internet connection.

Used across our organization

Vantagens:

Ease of use, simplicity. We choose this as an alternative to far more expensive software. It saves our dealer group thousands of dollars every year.

Desvantagens:

We really don't have any complaints. We've rarely had an issue in 5 years of use in 3 locations. When we have had an issue it was promptly resolved.

Very good scheduling software

Comentários: It's very easy to schedule appointments and technicians. Reports are clear and contain every information we need for our clients. I would recommend this software anytime.

Vantagens:

Easy to use, great reports, great customer service.

Desvantagens:

No mac version, some functions have been taken off the software such as bold dates when there are appointments on that date.

Great Review From Mary

Comentários: Great support today getting up and running and not too expensive to use for keeping track of appointments

Vantagens:

We use this for viewing our appointments and ensuing that we do not overbook or book when on holidays or courses

Desvantagens:

There is no alert when we are away on our cell phones to keep us informed of our new appointments.

I've been using SheduFlow for a few years now. We use it to schedule our holiday apartments stays

Comentários: easy visualization of mutliple complex events

Vantagens:

The display is easy and allows us to visualize activity over many apartments. Fairly easy to input new holiday stays

Desvantagens:

Can't input ICals, new events scheduled automatically as entire days and creep over the next day when accessed.

AWESOME!

Comentários: AS A SHOP MANAGER IN A HIGH VOLUME FAST PACED AUTOMOTIVE REPAIR SHOP, I WAS LUCKY TO STUMBLE ACROSS THIS GEM! IF ONLY I HAD FOUND THIS YEARS AGO. I AM ABLE TO SCHEDULE ALL MY REPAIR TECHNICIANS EFFICIENTLY AND TRACK SALES AND LOST SALES

Vantagens:

EVERYTHING ABOUT THIS SOFTWARE FROM A TO B IS JUST ABOUT PERFECT. THE EASE OF SET UP, USE, AND CUSTOMER SUPPORT IS JUST ABOUT A TEN. SIMPLE EFFECTIVE EASY TO USE SCHEDULING . I HAVE BEEN RUNNING A REPAIR SHOP WITH THIS FOR OVER 2 YEARS NOW . THANK YOU DUOSERVE. JUST ONE OF THE MANY GREAT PRODUCTS YOU OFFER

Desvantagens:

NOTHING COMES TO MIND. IN FACT I WOULD BE LOST WITHOUT THIS PROGRAM. MY ADVISE IS TO DOWNLOAD THE FREE TRIAL AND GIVE IT A TEST DRIVE. IF OU ARE IN NEED OF SCHEDULING SOFTWARE THATS IS EASY TO SET UP, USER FRIENDLY, THIS IS THE TICKET

My Experience

Comentários: When it works (which is 98% of the time), it works great and takes care of my business needs. But when it was down and I couldn't access my schedule it was extremely stressful.

Vantagens:

It is user friendly, It takes care of my small business needs

Desvantagens:

They DO NOT have 24 hour help. They are in a different time zone than me and if it goes down which it has, 2X I can't access my schedule to know who, when or if a client is coming in. I have to wait for DuoServe to get to work before I can address the problem.

Easy to use, sleek, flexible

Comentários: I have used this program before in previous roles but found myself with a similar need in a new role with a new company. The ease of use for setting this up and then the seamless way that it has helped my team communicate their tasks with much more clarity has been terrific.

Vantagens:

Flexibility to use it at multiple different locations, and for different area functions to see only the information that they need to see. Customer Support was very quick, and even added functionality I requested in a very short part of time.

Desvantagens:

Resource utilization counts tasks/appointments and not hours deployed. Would like to see % of hours assigned compared to working hours available

Great scheduling appointment software

Comentários: This is a great software to set up meetings and review your tasks. One point to consider is that the support of customer service is really helpful to solve some problems in your software with a quick response.

Vantagens:

This software is very easy to use. It is very simple to set up the daily tasks and yo are able to prioritize by using colors in the activities that need more attention, you can focus and management more efficient.

Desvantagens:

Mobile version doesn't work like desktop version. Also, some alerts do not appear when you use the mobile version.

efficient and utilitarian program customizable to most needs

Vantagens:

Its cloud based so very easy to access from multiple platforms. Updates instantly for all users. More cost effective than purchasing industry specific software with less functionality.

Desvantagens:

Customer support is difficult to access and not helpful in a timely fashion. Periodically for unknown reasons program needs to be reinstalled to work again...may be a problem with updates.

Very easy to use for our business

Comentários: Efficiency for our company

Vantagens:

Quick and efficient. Works perfectly for our business and is easy for our employees to follow. Can trace past reservations very easily too. Have all the emails and contact information.

Desvantagens:

Sometimes it goes offline but that is due to where we live in South Lake Tahoe. Other than that no real problems.

The New Online Version is Fantastic

Comentários: ScheduFlow is the new book appointments on PC technology. This software utilizes a powerful high level cloud computing technology. Creators of this software made a live calendar that will remind users of their appointment schedules even when some is too occupied. One of the greatest advantages of this scheduling software is allowing synchronization where a schedule entered on this end will be available on the other end among members. ScheduFlow ease scheduling within an organization, eliminating the laborious use of papers and that sometimes go unnoticed.

Vantagens:

ScheduFlow solves the biggest problem of activity scheduling. Tasks can be scheduled while on the go. Customer service is also excellent No worrying about leaving a timetable in office or at home.

Reliable for years

Comentários: We will continue to use this product. We need to have reliable programs to use for our business and so far 8t has been consistently reliable.

Vantagens:

We have never had any major problems with it and I've been using it for 6 years

Desvantagens:

When we updated the program I had to manually transfer everything that was scheduled

Like it so far . could be easier to customize

Comentários: Daily use

Vantagens:

It is reliable. No down time. Updates are easy and few . Works well with more than one Computer. Appointment times are nice format .

Desvantagens:

Need help for setting up more categories for waiting for parts , in progress , Ect . Would appreciate call or email to resolve.

Great scheduling system!

Comentários: Better organization for our customers!

Vantagens:

Scheduling is super easy, but best for office type scheduling. Easy access from your computer! Software is pretty versatile.

Desvantagens:

Needs an app for mobile devices. Is not geared toward outside service schedules, but we make it work.

easy to use and operate

Comentários: better shop time management

Vantagens:

I like the easy to use and see color key tabs. you know whats here, whats waiting and and whats been completed.

Desvantagens:

I wish it would bridge over to Dealer Track Technologies but i understand that you can not cover everyone's needs

Good software for the price

Comentários: Scheduflow is a simple calendar program that works for my needs. We have used it for years and will probably use it for years to come.

Vantagens:

The price. Its q cost effective way to get my techs appointment to them.

Desvantagens:

Looking up previous customers and being able to read the notes.

Scheduflow is awesome and easy to use!

Comentários: I have been using Duoserve Scheduflow for a few years and have been very pleased. It makes keeping up with appointments easy and is very easy to use.

Vantagens:

I like how organized everything is and again, love how easy it is to use.

Desvantagens:

I don't really have anything that we don't like about it at our office.

I am very happy with this software. Very friendly user . Easy to use .

Vantagens:

User friendly. Using for 4 years . Never had a issue to figure out . Easy to find add clients information.

Desvantagens:

Easy to make appointment. Or copy appointment. Easy to move or edit . So easy to see how often or record pf their visit .

Simple and easy to use

Vantagens:

It is very easy to use, its clear, its easy to customize if needed for whatever additional options you might want.

Desvantagens:

Some of the things we don't like is the difficultly with remote scheduling. There is also no app for iphones.

Nice Scheduling software

Comentários: It's very easy to schedule appointments and technicians. Reports are clear and contain every information we need for our clients. I would recommend this software anytime.

Vantagens:

Easy to use, great reports, great customer service.

Desvantagens:

No mac version, this is our main concern.