18 anos ajudando empresas
a escolher o melhor software
Sobre Heartland Payments+
Seja na loja ou em qualquer lugar, o Heartland transforma mais clientes em compradores e processa pagamentos com segurança e rapidez.
They provide complete test cases and test API to verify and implement a solution.
They "blackballed" our company and no one has any information whatsoever, and no training on how to direct us.
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They never come any better than Heartland Payments+, a secure tool for processing payments.
Comentários: Heartland Payments+ has lifted us the burden of having a single way to get payed by customers. It has allowed us to accept different types of payment methods which has made online food ordering so effective. The overall experience with this amazing product has been a great success.
Vantagens:
Heartland Payments+ gives us the most confidential and secure money processing platform making it easy to run our business especially when receiving online payments. It ensures that we have accurate and updated transactions reports that help us to track all the received payments and also makes it easy to resolve any payments disputes. With Heartland Payments+, we have been able to give our customers the option to pay using their desired payment methods without any restrictions.
Desvantagens:
Heartland Payments+ performance has been exemplary we have not found anything to complain about.
Resposta do Heartland
há 6 meses
Hi Alfred, thank you for leaving us a 5-star review! It makes us happy to hear that Heartland has been a great choice for you and your customers. We're very excited for our continued partnership!
18 years later, still happy
Comentários: I had several very bad experiences with Woodforest bank, the first credit card bank I dealt with. I had just started my business and there were a lot of issues I had no experience with. I switched from Woodforest to Heartland years ago, I never changed to another bank although I have been contacted many times.
Vantagens:
Your customer service is excellent, I have never had a problem with your associates. I have been a customer since 1996. Your rates are higher than some, but I know you are trustworthy and easy to contact.
Desvantagens:
We used to have a rep in our area. That was a great benefit and very helpful. This service was discontinued a few years ago. I really miss the extra help and guidance they provided.
Resposta do Heartland
há 8 meses
Hi Penelope, thank you for leaving us this positive review! We’re so glad to see our payment solutions have been convenient and easy to use for your business. It’s great to hear our Customer Service hasn’t let you down. Thank you for adding additional feedback as well. We appreciate your longstanding business with us & look forward to our continued partnership!
Alternativas consideradas anteriormente:
It works, but costs a bit more than the product is worth. Customer service and Tech support are iffy.
Comentários:
Heartland is enormous. Everything you need to fix is taken care of by a different team. But a member of that team is assigned to you, so there is a chance of developing a relationship, helping you to build a good experience for you customers.
But the online experience of working with heartland can be over whelming. Different website to visit for each product of theirs you use.
The software for the POS is outdated, as they are well aware. They're developing another mobile payments option, which was more problematic than helpful by the time I left in April of 2023. The didn't tell me the new product was still in Beta, I only found out after I was committed, and having issues with the product.
Vantagens:
They kept some of the records well. They were easy to roll out. Kinda, but that's mostly due to how dated the product is.
Desvantagens:
The updated product (I left them April, 2023), and which I used for 2 weeks, was still in Beta when I left. I don't think it was ready to be rolled out, but the older product lacked certain analytics that I needed. When I reached out to tech support for help with the new product, I received vastly different support than other teams had previously offered. They were rude and then ghosted me. I was disappointed that I was sold an upgrade for product without having been told it was in Beta.
Resposta do Heartland
ano passado
Hi Carolyn, thank you for your honest feedback. We are sorry to hear you didn't get the support you needed. At Heartland, we take such matters seriously and are committed to providing consistent and helpful customer support. We will certainly share your feedback with our teams to ensure this matter is improved upon. If you have anything additional you'd like to discuss, please send your contact information to the provided email, and we'll connect with you to learn more about your experience.
Why heartland payment is our go to payment management tool
Comentários: Easy to use, offers low rates, strong security, and provides flexible payment options for our clients making it a perfect solution for simplifying our payment and finance management
Vantagens:
Heartland payment has been really easy to use with no hidden fees or confusing costs. it has really made our payment process simpler by offering different payment options so our customers can use whatever method they like best. it is worth mentioning that it has strong security features as well. Honestly, it’s been a game-changer for us as it makes it much easier to handle payments and manage our finances smoothly
Desvantagens:
None at all, it was easy to get a hang of and it hasn't failed ever since.
Resposta do Heartland
há 3 meses
Hi Star, thank you for leaving this positive review! We're glad to hear that Heartland Payments+ has been easy to use and has simplified your payment and finance management. We look forward to our continued partnership!
Heartland Payments+ for Solid Payment Processing Option
Comentários:
Heartland Payments+ has a focused way of creating a rational payment option, and this validates all transactions for companies.
More so, Heartland Payments+ has facilitated global marketing options, and this resolves in business requirements.
Vantagens:
Heartland Payments+ helps in immediate processing option, which makes companies cover all their expenses. Heartland Payments+ has credible and optimal transaction management measures, and this increases the credibility of every opportunity.
Desvantagens:
Heartland Payments+ has dynamic and reliable payment managing measures, and no discrediting part from the tool.
Resposta do Heartland
há 7 meses
Hi Linus, thank you for taking the time to leave us this positive review! We're so glad to hear you've had a great experience with Heartland and we're very excited for our continued partnership.

Accepting payments has never been this simple, secure and efficient. Thumbs up Heartland Payments+.
Comentários: Heartland Payments+ has helped us simplify how visitors makes payments when they visit our museum center. It has made it possible for us to diversify ways of making payments and also has helped us to secure our money to avoid fraud. Heartland Payments+ has made it easy for us to run our institution by giving us a reliable space for managing our finances.
Vantagens:
We really appreciate how Heartland Payments+ has helped us diversify our payment options which has enabled us to give our visitors the freedom to make payments in their preferred way. Heartland Payments+ financial reports save us time when doing the monthly evaluations of the payments we have received. It has always been so safe to transact through Heartland Payments+ which guarantee safety to our money.
Desvantagens:
Heartland Payments+ has done exactly what we brought it to do and therefore nothing is there to complain about.
Resposta do Heartland
há 6 meses
Hi Thomas, thanks for taking the time to leave us a positive review! We're happy to hear that both your museum center and visitors are benefitting from our safe and easy-to-use payments solution. We look forward to our continued partnership!

A professional payment processing product. Heartland Payments+ is very qualified.
Comentários: Heartland Payments+ has been our go-to payment processing tool that has made our purchasing activities very efficient. It has helped us get to receive and process payments of various types on one consolidated and secure platform. The experience with Heartland Payments+ is very wonderful.
Vantagens:
The most impeccable thing about Heartland Payments+ has been just how easy it makes to process payments. It support almost all available payment types which is why we have made it our sole payment processing tool. It is very flexible and allows us to customize and scale it to fit our continually growing needs. Heartland Payments+ financial reports keeps us on the light and makes it easy to track all our processed payments.
Desvantagens:
It has never become a struggle to use any of the Heartland Payments+ features and neither has there been nothing to like least.
Resposta do Heartland
há 7 meses
Hi Hillary, thank you for taking the time to leave us this positive review! We’re so glad to hear our payment processing solutions have been efficient, flexible and secure for your business. We look forward to our continued partnership!

Worthwhile software
Comentários: I have no choice but to love and enjoy the experience. It is quite practical.
Vantagens:
It is super easy to work with and launch. Integration and interfacing makes it a valuable resource for employees management needs. I like the customer support too.
Desvantagens:
Operates seamlessly without hindrance. It reliable and I have not heard of any complaints so far.
Resposta do Heartland
há 7 meses
Hi Connor, thanks for leaving us a positive review! We’re so glad to hear Heartland Payments+ has been practical and easy to use, and we’re excited for our continued partnership.
Why heartland payment suits our business' payment management needs
Comentários: Heartland payment is a secure and user friendly platform that makes payment management simple by offering flexible client options and excellent customer support
Vantagens:
1) I find the customer support to be very responsive and ready to assist whenever I need help. 2) setting it up was a breeze as it is incredibly user feiendly for me. 3) i easily access past payments and receipts without any hassle. 4) the flexible payment options allow me to ensure my transactions with clients are prompt and efficient. 5) This adaptability has really been helpful especially for the nature of our company
Desvantagens:
None to report, it as lived up to expectations.
Resposta do Heartland
há 3 meses
Hi Georgy-Winifred, thank you for leaving us a positive review! We are glad to hear that Heartland Payments+ suits your business' payment management by being flexible and available if you need help. We're very excited for our continued partnership!
Great processing but watch fees
Comentários: Had them for 9 years and had no issues. Had to change credit card processing and thats when we found out how high their fees were.
Vantagens:
They're customer service is really great
Desvantagens:
They basicly raise they're processing rates without notice.
Resposta do Heartland
há 3 meses
Hi Clifton, thank you for your feedback. We would like to reach out personally to help address these concerns. Please email us at [email protected] so we can have someone reach out to you directly. We appreciate your time and patience.
Alternativas consideradas anteriormente:
Beware of Heartland
Comentários: I have to rate my experience with Heartland as very, very poor at this point. I moved away from them to Beyond and was able to cut my credit card processing costs in just about half.
Vantagens:
When I used to have a rep that I could easily contact and he would find help I needed.
Desvantagens:
Heartland started lopping fees on us over the years. Their support has failed to provide me with a customer file as I was promised I would be able to get. They were zero help in that regard for my switching processors. And I do not like how they handle charge-backs from customers who have defrauded us.
The Extensive Payment Managing Avenue for Businesses
Comentários: Heartland Payments+ is the choice that saves all the sales processing needs for companies, and this makes businesses globally.
Vantagens:
Heartland Payments+ has fruitful ways of processing all payments, and sales of products are made swift and secure. Heartland Payments+ has valuable communications strategies, and this saves all the payments needs.
Desvantagens:
Heartland Payments+ has improvised all sales and payment needs, and there are no strategic problems.
Resposta do Heartland
há 7 meses
Hi Richard, thanks for taking the time to leave us a positive review! We’re glad to hear Payments+ has met your business’ payments needs and we’re very excited for our continued partnership.
The Detailed and Friendly Payment Processing Approach
Comentários: Heartland Payments+ creates a functional modality that helps process all payments. Further, Heartland Payments+ has a significant guide, where recording are made and online payments are successful.
Vantagens:
Heartland Payments+ has an accurate payment processing measures, and this improves the credibility of every transaction. The speed for payment processing is also vibrant and helpful, to all companies.
Desvantagens:
Heartland Payments+ is solid with no dislike or errors.
Resposta do Heartland
há 7 meses
Hi Allan, thank you for the 5-star review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership.
Heartland Payments+ Has Incredible Features
Comentários: Heartland Payments+ has been a super amazing tool for payment processing.
Vantagens:
Heartland Payments+ has the best payment processing properties. It has been super effective. Heartland Payments+ has been amazing.
Desvantagens:
No regrets about Heartland Payments+. Heartland Payments+ is amazing.
Resposta do Heartland
há 7 meses
Hi Gatuni, thank you for leaving us a 5-star review! We’re glad to hear Heartland Payments+ has been a great tool for your business and we’re very excited for our continued partnership.
Detailed and Secure Payment Option
Vantagens:
Heartland Payment is accurate in processing credit cards, and it is instant in solving many security challenges.
Desvantagens:
Heartland Payment is vibrant and dynamic, where it brings no payment challenge.
Resposta do Heartland
há 10 meses
Hi Francesca, thank you for the 5-star review! We strive to make payments as smooth and hassle-free as possible, and it's rewarding to see this reflected in your business with us. It’s our mission to provide reliable and efficient service, and your feedback confirms we’re on the right track. We truly appreciate your trust in us and look forward to continuing to serve your payment needs.
Fast and Trustworthy that is Heartland Payments
Comentários: Heartland Payments is reliable and my go to!
Vantagens:
Heartland payments is Trustworthy, Fast, Reliable, and most of all offers everything you need!
Desvantagens:
Sometimes hard to get through to customer service.
Resposta do Heartland
há 3 meses
Hi Deborah, thank you for leaving us this positive review! It's great to hear that Heartland Payments+ has been fast and reliable for you and your business. We appreciate your additional feedback and we're very excited for our continued partnership!
One stop center for business payment and management
Vantagens:
It is safe and secure to processing client and customer payment using this software. We never had issues with security leaked and always able to processing payment on the platform. Creating invoice or recurring billing is fast by using the build-in template.
Desvantagens:
No complaint or dislike from me. We have use it for almost two years and happy with the flawless operation.
Resposta do Heartland
há 6 meses
Hi Ribeiro, thank you for taking the time to leave us a review! We're happy to hear that our built-in templates provide quick solutions for your business. We look forward to our continued partnership!

Smooth payments procesing service
Comentários: Heartland Payments+ is smooth and secure, which is great for businesses needing scalable and industry-specific services.
Vantagens:
Customer support of Heartland Payments+ is great, they have assisted us in any problem we have faced. It also provides us with customer insights and analytics which helps us to track sales and other performances.
Desvantagens:
We have not faced any major issues so far.
Resposta do Heartland
há 5 meses
Hi Ashutosh, thank you for leaving us this positive review! It's great to hear that our Customer Support team has been there for you and your business. We're glad Heartland analytics and insights have helped your business operations as well. We look forward to our continued partnership!
Accurate payment processing ability
Vantagens:
Payments are processed within the ATA allotted by Heartland. Accurate amounts are credited from time to time.
Desvantagens:
I think the customer care needs to be resond on time.
Resposta do Heartland
há 3 meses
Hi Julie, thank you for leaving us a positive review! We're glad your payment needs have been met. We appreciate your additional feedback and look forward to our continued partnership!

"Pay vendors on time"!
Comentários:
Adherence to rules and regulations.
Helps a lot with payables reconciliations.
Direct deposit for quick payment
Vantagens:
Seamless integration with bank systems for direct deposit to vendors account. Manage all our payable account for reconciliation.
Desvantagens:
Great for customization. Receivable reconciliation.
Resposta do Heartland
há 8 meses
Hi Marion, thank you for the 5-star review! We strive to make payments as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We’re so glad to hear you’ve had a great experience with reconciliations and that integrations have been seamless. We look forward to our continued partnership!
"When we talk about fast, Reliable and safe payment method only Heartland payment+ meet all requirements"
Comentários: Strong security and great payment accuracy characterize Heartland Payments+. No security issues exist because it has upgraded its payment options. Payments are processed swiftly, securely, and without any delays; it also aids in worldwide marketing.
Vantagens:
Heartland Payments+ excellent at securely and instantly processing payments. It improves accuracy and speeds up billing and invoicing. I adore how it facilitates easy and safe product sales and maintains the security of online payments.
Desvantagens:
Online payments are easy and safe, and I haven't heard any complaints yet.
Resposta do Heartland
há 4 meses
Hi Abhishek, thank you for leaving us a 5-star review! We're thrilled to know that our services have helped simplify your payment process. We look forward to continuing our partnership!
Company error, falsely added to TMF "blacklist, can't get merchant services, Beware!!!
Comentários: Absolutely terrible from start to finish, hopefully Capterra will help me rectify the damage they have caused us. They don't care at all about the customer experience, maybe they care about their online reputation. I even tried to apply for merchant services with them to trigger an update on our account, and they won't even respond.
Vantagens:
Negative and costly experience all around. Permanently damaged our business. They refuse to explain anything at all about blocking my business on the TMF list, thus damaging our ability to apply for any merchant services.
Desvantagens:
Zero follow through during the aggressive sales attempt, poor documentation processing, no support. They "blackballed" our company and no one has any information whatsoever, and no training on how to direct us. Hours and hours invested on phone and email with zero progress toward understanding how this happened. This is FRAUD and they should be required legally to explain and justify their mistakes.
Heartland Payment Services
Vantagens:
Integration into Point of Sale system and Web Portal.
Desvantagens:
Sometimes we don’t understand bills and charges.

One of the best in class for this service
Vantagens:
I am not sure anyone can beat Heartland Payment Systems. We moved between processing companies 4 times over 5 years and as a consultant for other hospitality businesses I still recommend them ahead of all else. From the reps, to the service, ease of use, low processing rates and an incredible company that stands behind it all. This is a brand you can trust and service you can count on.
Desvantagens:
There are no cons with Heartland unless you can't find a rep in your local area. Then I say, work with them anyway, they are worth it and you will be treated like family no matter what.
Alternativas consideradas anteriormente:
regular user
Comentários: Overall experience was favorable
Vantagens:
ease of ACH and recurring billing set up -
Desvantagens:
did not have capability to handle employment taxes in Canada - problem for us as we had a couple of Canadian employees