---
description: Tudo sobre eClinicalWorks: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: eClinicalWorks - Preço, avaliações e classificação - Capterra Brasil 2026
---

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# eClinicalWorks

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> O eClinicalWorks é um dos líderes em TI para assistência médica, fornecendo prontuários eletrônicos (EHR) inovadores e personalizáveis e gestão de práticas médicas.
> 
> Conclusão: 396 usuários atribuíram a nota **3.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o eClinicalWorks?

Soluções inovadoras e personalizáveis para cada ambiente, incluindo consultórios de atendimento básico, centros cirúrgicos ambulatoriais, centros de saúde, hospitais, clínicas móveis e mais de 50 especialidades.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **3.3/5** | 396 Avaliações |
| Praticidade | 3.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 2.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.0/5 | Com base em avaliações gerais |
| Recursos | 3.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 60% | (6/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: eClinicalWorks
- **Localização**: Indianapolis, EUA
- **Fundada**: 1999

## Contexto comercial

- **Preço inicial**: US$ 449,00
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (local), Linux (local)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Admissão de pacientes
- Agendamento de compromissos
- Agendamento de consultas médicas
- Agendamento do paciente
- Ajuda de programação
- Cobrança de consultas médicas
- Conformidade com HIPAA
- Contas a receber
- Criação de diagramas
- Envolvimento do paciente
- Gestão da receita
- Gestão de compromissos
- Gestão de consultórios
- Gestão de estoques
- Gestão de fichas dos pacientes
- Gestão de reclamações
- História clínica eletrônica/informatizada
- Integração EHR/EMR
- Lembretes
- Limpeza de Reclamações
- Medication Management
- Mensagens instantâneas seguras
- Modelos personalizáveis
- Monitoramento de pacientes
- Pagamentos eletrônicos
- Para fins médicos
- Portal de autoatendimento
- Portal do cliente
- Processamento de pagamentos
- Rastreamento de conformidade
- Receitas médicas eletrônicas
- Reconhecimento de voz
- Relatórios e análise de dados
- Relatórios e estatística
- Remote Treatment Planning
- Resultados de laboratórios
- Suporte para tomar decisões
- Verificação de elegibilidade de seguro
- Videoconferência
- Várias localizações

## Integrações (2 no total)

- Sunoh
- healow Genie

## Opções de suporte

- Email/Help Desk
- Suporte por telefone
- Assistência 24/7

## Category

- [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software)

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3. [Epic](https://www.capterra.com.br/software/122278/epiccare-emr) — 4.4/5 (454 reviews)
4. [AestheticsPro](https://www.capterra.com.br/software/93446/aestheticspro) — 4.4/5 (654 reviews)
5. [Jane](https://www.capterra.com.br/software/178984/jane-app) — 4.8/5 (518 reviews)

## Avaliações

### "It gets the job done" — 4.0/5

> **Jason** | *4 de setembro de 2018* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard.
> 
> **Desvantagens**: There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything.
> 
> It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance.

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### "Endless Features for a Wide Range of Medical Practices" — 5.0/5

> **Haley** | *19 de março de 2026* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care.
> 
> **Desvantagens**: Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs.
> 
> Overall i am very satisfied with all the years of experience i have with eClinicalWorks. There are endless features and it can be of use for just about any medical practice.

-----

### "eClinical Works review" — 3.0/5

> **Avaliador Verificado** | *10 de março de 2026* | Consultório médico | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to identify open appointments at a glance.
> 
> **Desvantagens**: You can only have 1 user at a time in the patient profile which doesn't help for training purposes. Also, the dashboard is very busy.
> 
> I think that once you get the hang of it, then it seems to be robust but I also think there is TOO much information and steps to make it user friendly.

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### "Eclinicalworks is 💯 the way to go\!" — 5.0/5

> **Avaliador Verificado** | *24 de fevereiro de 2026* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time constraints.
> 
> **Desvantagens**: I do still need to spend a reasonable amount of time with each file regardless of daily time restraints which is understandable and I see that with all platforms I use.
> 
> Overall, I find eclinicalworks to be efficient, affordable and easy to use on a daily basis.  I would recommend it to colleges and choose this platform to manage my files over any other medical management platform.

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### "Recommended" — 4.0/5

> **Avaliador Verificado** | *10 de março de 2026* | Consultório médico | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for.
> 
> **Desvantagens**: All the information you are able to see in just one screen, it was a little overwhelming at first though.
> 
> Overall I can say it is a good software, it was a good experience. I do recommend i for the healthcare field.

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