17 anos ajudando empresas
a escolher o melhor software
Sobre When I Work
A maneira mais fácil de agendar e se comunicar com seus funcionários. Economize muito tempo e reduza o absenteísmo. Grátis para até 75 funcionários.
The biggest attraction to this platform was the low price point.
Sometimes on the android app its signs you out or completely fails to load. Re-opening the app usually fixes it but it can be frusterating.
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Filtrar avaliações (1.128)
Its saved me a lot of time
When I Work Makes My Scheduling Easy!
Comentários: I was first introduced to When I Work when I started working here as a call-center agent five years ago. I've since moved up, and have been using it to schedule my team members for about four years. I find it incredibly easy to use, and I love the tiny details like colors and notations that can be customized down to the employee level.
Vantagens:
I love the color variations, the employee preferred availability, and the ability to go back or forth in time to view schedules.
Desvantagens:
I honestly can't think of any. I love this product.
Resposta do When I Work
ano passado
Hello Melissa, Thank you for providing such kind words. We love hearing from our supporters.
Very easy to use, with all the features we need
Comentários: We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement for us. We like that employees can easily see their schedule in their own timezone, and request to swap shifts with each other.
Vantagens:
Clear and easy to use, much better interface than its competitors, easy to review timesheets and organize schedules. The colour-coding lets everyone see their own shifts at a glance, and managers can easily spot any gaps in the coverage.
Desvantagens:
When scheduling, repeating shifts can be a little clunky and isn't the best UI. But it's overall fine to set up a schedule with recurring shifts.
Resposta do When I Work
há 3 meses
Hello Heather, thanks for writing us a review! We're happy to hear you are enjoying the app! We'd like to help resolve any issues that you are experiencing with repeating shifts - if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. Thank you!
Simple and Easy Scheduling
Comentários: It was alright. It did the job, it was easy to use for scheduling and organizing teams although I wish it had an option for clocking in and out and looking over timesheets
Vantagens:
Scheduling is easy and everyone can have access to it
Desvantagens:
Employees are not able to clock in and out in the app which would make it easier.
Resposta do When I Work
semana passada
Hi Shania, This is Dawn from When I Work. Thank you so much for taking the time to leave such amazing feedback! We truly appreciate all of the positive things you mentioned, as well as the opportunities for growth. I’d love it if you could reach out to our Care Team by submitting a ticket using the following link: https://help.wheniwork.com/submit-a-ticket/. We’d like to investigate and resolve the issue you're experiencing with employees not being able to clock in and out of the app. Looking forward to hearing from you, and thanks again for your feedback! Warmly, Dawn
Good product for scheduled
Comentários: Overall a good product and nice for what we need
Vantagens:
Nice platform and set up. Easy to look at.
Desvantagens:
Constantly signs out employees, so have to log back in frequently
Resposta do When I Work
mês passado
Hi Holly, Shab here from When I Work. Thank you so much for your feedback! We love to see that you and your team are enjoying the app. Our Customer Care team would be happy to help your employees out! If they can please submit a ticket at https://help.wheniwork.com/submit-a-ticket/, we'd be happy to help! Thank you! Warmly, Shab
When I Work is great
Comentários: This app is great. It's the easiest scheduling app there is. Not much to it but employees can message each other about any work related things or give shifts to each other. The schedule is easy to read and it even has time tracking so we can clock in on it.
Vantagens:
I love When I Work and it's easy to follow app. All of the important things like schedules and taking shifts is easy to access and manage. It also has a team messenger so we can communicate on there.
Desvantagens:
I do not have any cons about When I Work
Resposta do When I Work
há 3 dias
hanks for the great review! We're so happy to hear you're enjoying the app, and we'll continue working hard to meet your expectations
Work with When I Work
Comentários: Overall, this is a great app for busy people who need an on the go scheduling app. I can quickly check my schedule and make changes when I need to. I am sure this is a lifesaver for employers trying to schedule multiple positions, especially, with a lot of part time workers.
Vantagens:
When I Work makes it easy to schedule around my available times. I can also pick up or drop shifts when I need to.
Desvantagens:
It seems like I get logged off too often. I want to stay logged in for easier access. I'd like to have the option to mark shifts I am interested in and get a text message if they become available. Maybe this exists, but I need a quick way to modify my notifications and receive alerts.
Resposta do When I Work
há 3 semanas
Hi Joe! Thank you so much for leaving a review for our app—we truly appreciate your feedback! Regarding the issue of being logged off too often, we definitely want to improve your experience. Please reach out to our Customer Care team by submitting a ticket at the link below, and we’ll be happy to assist you with marking shifts you’re interested in and staying logged in for a longer period of time. https://help.wheniwork.com/submit-a-ticket/ We look forward to helping you get the most out of the app!
Exeptional App for Scheduling Workers
Comentários: I find that When I Work is a seamless way to schedule shifts for my part-time job. With When I Work, I can view and pick up shifts quickly without being distracted from my full-time job. In addition, I can request to drop a shift or pick up a dropped shift. There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once posted is what I like most. I also like that I can sync my shifts with my digital calendar.
Vantagens:
There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once posted is what I like most. I also like that I can sync my shifts with my digital calendar.
Desvantagens:
There isn't anything that I do not like about When I Work. In the two years I have been using this app, I haven't experienced any difficulties.
Resposta do When I Work
há 2 meses
Hi Angie, Thanks for taking the time to leave such a detailed and positive review. We are glad to hear how the app and its features are working for you and your team! Kindly, Shanyce
Happy Customer
Comentários: My overall experience with When I Work was pretty good.
Vantagens:
What I liked most about When I Work is that it's great for a start-up company.
Desvantagens:
What I liked least about When I Work was that employees could go in and enter their own time worked.
Resposta do When I Work
há 4 semanas
Hi Sharonda, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! We're glad to hear you've has a positive experience!
LOVE LOVE WHEN I WORK
Comentários: My overall experience was perfect I was able to achieve all goals set out with this product
Vantagens:
The easy to use sytem, is cheap and able to integrate with multipe payroll applications
Desvantagens:
not much that I can recall not liking other than the information piece of imputting the schedules which cannot be avioded
Resposta do When I Work
há 2 meses
Hi Vanashia, Thank you so much for taking the time to review our app. We are so happy to hear that you have had such a positive experience with When I Work and that it is easy to use. We are glad you are taking advantage of our payroll integrations as well. It's a pleasure to serve teams like yours! Best, Hannah
When I work😍
Vantagens:
How it was set up. Really easy to use in my opinion
Desvantagens:
I really didn't have any cons about when I work
Resposta do When I Work
há 3 semanas
Hello, Chris - Thank you for utilizing When I Work and for reviewing our app. We love hearing your praise for When I Work!
Clear work schedule, easily accessible by phone!
Comentários: I was helping an acquaintance start a small company in a nearby city. Work shifts were all over the place and last minute needs popped up constantly. When I Work made keeping tabs on all that was going on, so much simpler! I could easily schedule employees and know I could count on this app to communicate it to them.
Vantagens:
Being able to access my schedule from my phone was super important. I remember working where schedules were posted on paper in the staff room. People would have to go in and either write down their shifts or put them into their phone manually. Thankfully, apps like When I Work have become much more popular and schedules can be sent to employees digitally. I appreciated how simple viewing and accessing schedules has been through When I Work. (It makes planning the rest of my life much easier!)
Desvantagens:
The interface of the app is not very visually appealing. It's simple, which is what some may need. But I really appreciate a visually appealing, well configured app.
Resposta do When I Work
há 4 meses
Hey Josh, Thank you for taking the time to review the When I Work app and providing your feedback on the interface. We are so glad to hear that you are enjoying the app and appreciate its ease of use. Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else. Take care!
When I work is brilliant!
Comentários: We love when I work! It's user friendly has everything your business needs and worth every penny!
Vantagens:
Everything is easy to use and schedule, everything being on one app and on the go is what we need in todays time being fast paced!
Desvantagens:
Making sure I copy schedules and publishing instead of it doing that immediate.
Resposta do When I Work
há 8 meses
Hello Kristin, Sarah here from the Care Team at When I Work. Thank you for taking the time to review the When I Work app and provide your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use. Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else. Take care! Best, Sarah
Best Available
Vantagens:
The ease of use and how quickly employees catch on to using it
Desvantagens:
Sometimes if the employees aren't looking they miss the clock in confirmation and that's frustrating to have to fix often.
Resposta do When I Work
há 9 meses
Hi Jackie, Shab here from When I Work. We are happy to hear that you are enjoying the ease of use of the app. We'd be happy to take a closer look at any issues you are encountering, if you can please submit a ticket to our team at: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you for using When I Work. Warmly, Shab
Easy to Use!
Comentários: Overall, a very easy & user-friendly app! I am sure some of the "bugs" are phone-related as well.
Vantagens:
It is very easy to clock in & out, as well as request time off. A very easy & straightforward app to use.
Desvantagens:
Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything, so I have to reach out to my supervisor to fix my timesheet. But you can't tell that it glitched until you go back to the app to clock in or clock out again.
Resposta do When I Work
há 6 meses
Hi Taylor, thank you for leaving us a review! If you experience this behavior please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.
Everyday User
Vantagens:
I can see when other employees are working
Desvantagens:
Sometimes wish I had a more condensed version of my schedule to view
Resposta do When I Work
há 4 meses
Hi Rachel, Shab here from When I Work. Thank you kindly for your wonderful review! We appreciate the feedback as well, as we are always looking for ways to improve the app. Thank you for being en everyday user of When I Work! Warmly, Shab
Great to use
Comentários: overall it was a good experience. it was easy to use and easy format
Vantagens:
able to see who is working with you on a daily basis
Desvantagens:
need managerial approval to take shifts off when you accidentally schedule yourself.
Resposta do When I Work
há 3 meses
Thanks for the detailed review! It’s wonderful to see that our product is helping you and your team!
Satisfied Customer
Comentários: Over all my experience was great, no complaints.
Vantagens:
Extremely easy to use. Our team had no issues with it.
Desvantagens:
Didn’t really have any issues with the software.
Resposta do When I Work
há 7 meses
Hi Sharonda, Farrah here from the Care Team at When I Work! Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use. Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else. Take care! Best, Farrah
LOVE WIW. Always what we need on the daily and brings tons of value
Vantagens:
I love how easy the UI is. The UX for the employee and myself as a business owner is second to none. Makes scheduling and managing labor super efficient and easy.
Desvantagens:
Not much to say about what I don't like. I think it does exactly what I need.
Resposta do When I Work
há 11 meses
Hi Sasha, Farrah here with the Care Team at When I Work. Thanks for the detailed review! It’s wonderful to see that scheduling and Forecast Tools are helping your workflow and making your teams’ and your work lives easier. If there is anything we can assist with, please reach out. We're here to help! Thanks for using When I Work! Kindly, Farrah
Nice app to use at workplace.
Comentários: I have been using When I Work app at my workplace for sometime and I find it very convenient and easy to use. Works great for scheduling.
Vantagens:
It has a nice UI and very easy to use. It also gives you frequent reminders about your work schedule so you don't have to keep track.
Desvantagens:
Sometimes the clock in/clock out doesn't detect the location properly and takes a long time.
Resposta do When I Work
há 3 meses
Hi Anjali, Shab here from When I Work. Thank you kindly for your feedback! We'd love to help troubleshoot any issues you are experiencing as well, if you can submit a ticket to us at: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help! Warmly, Shab
3 functions in 1 app
Vantagens:
I consolidated clocking in, scheduling and team communication in one platform instead of three!
Desvantagens:
That I can't start unique conversation threads for every topic that we need to communicate. We have our staff comment so we know they've read it and we have to keep adding it onto an existing thread....makes it confusing
Resposta do When I Work
há 9 meses
Hi Stephanie, Shab here from When I Work. Thank you for your wonderful review of our app! We'd like to take a closer look at the WorkChat issue you are experiencing, if you can please submit a ticket at: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you for using When I Work. Warmly, Shab
I love the perks
Comentários: I really like this app and I will use it again. on my nect job that offers it.
Vantagens:
What is there not to like about the app, you get to see everything and all the days that you work and the days that you dont work.
Desvantagens:
I wish that therer w ++++ I wish that there was an part where you could request the time to take off from the job or the day that you have up there.
Resposta do When I Work
há 7 meses
Hi Jasmine, Shab here from When I Work. Thank you for your wonderful feedback! We love to see that you are enjoying the app and it's many features. Regarding Time Off requests, our team would be happy to walk you through how they work! Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance. Thank you again for your wonderful review and have a great week! Warmly, Shab
Helping others
Vantagens:
Keeps me updated on everything I need to know on my schedule
Desvantagens:
There's nothing i don't like about it...
Resposta do When I Work
há 9 meses
Hi Cynthia, Shab here from When I Work. Thank you for your wonderful review of When I Work! We are happy to hear that the app is helping you stay updated. Have a wonderful day. Thank you. Warmly, Shab
Loved this system
Comentários: It was very easy to use, the app worked great.
Vantagens:
You could see what coworkers were working.
Desvantagens:
I liked everything about this scheduling system.
Resposta do When I Work
há 4 meses
Hello Becky - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.
When I work for us
Vantagens:
The ability to integrate ADP workforce. Saved us a considerable amount of time with payroll.
Desvantagens:
We have 9 locations. We often use employees at different locations. We have to pay for users multiple times because there isn't a way to use one platform and have different locations. It's very much a hassle and causes errors to occur.
Resposta do When I Work
há 9 meses
Hi Nikki, Shab here from When I Work. Thank you for your wonderful review! The Customer Care team would be happy to assist you further if you could please submit a ticket with the team here: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you. Warmly, Shab
I would recommend this product!
Vantagens:
It is very easy to use and very user friendly. I have used it on the user side and have also helped my husband get employees set up on it for our business. My husband has always done the scheduling of employees on it. All and all, it has been very easy for us to figure out, as well as the employees downloading this app.
Desvantagens:
On the employee side of things, sometimes I felt the amount of emails and reminders it sent me were a bit much, but maybe there is a setting for that I could have looked into.
Resposta do When I Work
ano passado
Thank you for your helpful feedback, we love hearing from you!