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Avaliações do When I Work

Sobre When I Work

A maneira mais fácil de agendar e se comunicar com seus funcionários. Economize muito tempo e reduza o absenteísmo. Grátis para até 75 funcionários.

Saiba mais sobre o When I Work

Vantagens:

The biggest attraction to this platform was the low price point.

Desvantagens:

Sometimes on the android app its signs you out or completely fails to load. Re-opening the app usually fixes it but it can be frusterating.

Notas do When I Work

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,4/10

O When I Work tem uma classificação geral de 4,5 em 5 estrelas com base em 1.128 avaliações de usuários no Capterra.

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Filtrar avaliações (1.128)

Sarah
Executive Director
Usuário do LinkedIn Verificado
Museus e instituições, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Its saved me a lot of time

4,0 há 4 anos
Legendas em português disponíveis no player de vídeo
Melissa
Melissa
BDC Operations Manager, EUA
Usuário do LinkedIn Verificado
Automotivo, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

When I Work Makes My Scheduling Easy!

5,0 ano passado

Comentários: I was first introduced to When I Work when I started working here as a call-center agent five years ago. I've since moved up, and have been using it to schedule my team members for about four years. I find it incredibly easy to use, and I love the tiny details like colors and notations that can be customized down to the employee level.

Vantagens:

I love the color variations, the employee preferred availability, and the ability to go back or forth in time to view schedules.

Desvantagens:

I honestly can't think of any. I love this product.

Resposta do When I Work

ano passado

Hello Melissa, Thank you for providing such kind words. We love hearing from our supporters.

Heather
Marketing Manager, Canadá
Telecomunicações, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Very easy to use, with all the features we need

5,0 há 3 meses

Comentários: We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement for us. We like that employees can easily see their schedule in their own timezone, and request to swap shifts with each other.

Vantagens:

Clear and easy to use, much better interface than its competitors, easy to review timesheets and organize schedules. The colour-coding lets everyone see their own shifts at a glance, and managers can easily spot any gaps in the coverage.

Desvantagens:

When scheduling, repeating shifts can be a little clunky and isn't the best UI. But it's overall fine to set up a schedule with recurring shifts.

Resposta do When I Work

há 3 meses

Hello Heather, thanks for writing us a review! We're happy to hear you are enjoying the app! We'd like to help resolve any issues that you are experiencing with repeating shifts - if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. Thank you!

Shania
Admin, EUA
Transporte rodoviário e ferroviário, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Simple and Easy Scheduling

3,0 há 2 semanas Novo

Comentários: It was alright. It did the job, it was easy to use for scheduling and organizing teams although I wish it had an option for clocking in and out and looking over timesheets

Vantagens:

Scheduling is easy and everyone can have access to it

Desvantagens:

Employees are not able to clock in and out in the app which would make it easier.

Resposta do When I Work

semana passada

Hi Shania, This is Dawn from When I Work. Thank you so much for taking the time to leave such amazing feedback! We truly appreciate all of the positive things you mentioned, as well as the opportunities for growth. I’d love it if you could reach out to our Care Team by submitting a ticket using the following link: https://help.wheniwork.com/submit-a-ticket/. We’d like to investigate and resolve the issue you're experiencing with employees not being able to clock in and out of the app. Looking forward to hearing from you, and thanks again for your feedback! Warmly, Dawn

Holly
Assistant Office Manager, EUA
Consultório médico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good product for scheduled

4,0 há 2 meses Novo

Comentários: Overall a good product and nice for what we need

Vantagens:

Nice platform and set up. Easy to look at.

Desvantagens:

Constantly signs out employees, so have to log back in frequently

Resposta do When I Work

mês passado

Hi Holly, Shab here from When I Work. Thank you so much for your feedback! We love to see that you and your team are enjoying the app. Our Customer Care team would be happy to help your employees out! If they can please submit a ticket at https://help.wheniwork.com/submit-a-ticket/, we'd be happy to help! Thank you! Warmly, Shab

Samantha
Front of House Manager, EUA
Alimentação e bebidas, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

When I Work is great

5,0 há 2 semanas Novo

Comentários: This app is great. It's the easiest scheduling app there is. Not much to it but employees can message each other about any work related things or give shifts to each other. The schedule is easy to read and it even has time tracking so we can clock in on it.

Vantagens:

I love When I Work and it's easy to follow app. All of the important things like schedules and taking shifts is easy to access and manage. It also has a team messenger so we can communicate on there.

Desvantagens:

I do not have any cons about When I Work

Resposta do When I Work

há 3 dias

hanks for the great review! We're so happy to hear you're enjoying the app, and we'll continue working hard to meet your expectations

Joe
Part Time Worker, EUA
Entretenimento, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Work with When I Work

5,0 mês passado Novo

Comentários: Overall, this is a great app for busy people who need an on the go scheduling app. I can quickly check my schedule and make changes when I need to. I am sure this is a lifesaver for employers trying to schedule multiple positions, especially, with a lot of part time workers.

Vantagens:

When I Work makes it easy to schedule around my available times. I can also pick up or drop shifts when I need to.

Desvantagens:

It seems like I get logged off too often. I want to stay logged in for easier access. I'd like to have the option to mark shifts I am interested in and get a text message if they become available. Maybe this exists, but I need a quick way to modify my notifications and receive alerts.

Resposta do When I Work

há 3 semanas

Hi Joe! Thank you so much for leaving a review for our app—we truly appreciate your feedback! Regarding the issue of being logged off too often, we definitely want to improve your experience. Please reach out to our Customer Care team by submitting a ticket at the link below, and we’ll be happy to assist you with marking shifts you’re interested in and staying logged in for a longer period of time. https://help.wheniwork.com/submit-a-ticket/ We look forward to helping you get the most out of the app!

Angie
Part-Time Guest Services, EUA
Entretenimento, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Exeptional App for Scheduling Workers

4,0 há 2 meses Novo

Comentários: I find that When I Work is a seamless way to schedule shifts for my part-time job. With When I Work, I can view and pick up shifts quickly without being distracted from my full-time job. In addition, I can request to drop a shift or pick up a dropped shift. There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once posted is what I like most. I also like that I can sync my shifts with my digital calendar.

Vantagens:

There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once posted is what I like most. I also like that I can sync my shifts with my digital calendar.

Desvantagens:

There isn't anything that I do not like about When I Work. In the two years I have been using this app, I haven't experienced any difficulties.

Resposta do When I Work

há 2 meses

Hi Angie, Thanks for taking the time to leave such a detailed and positive review. We are glad to hear how the app and its features are working for you and your team! Kindly, Shanyce

Sharonda
Administrative Coordinator, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Happy Customer

5,0 mês passado Novo

Comentários: My overall experience with When I Work was pretty good.

Vantagens:

What I liked most about When I Work is that it's great for a start-up company.

Desvantagens:

What I liked least about When I Work was that employees could go in and enter their own time worked.

Resposta do When I Work

há 4 semanas

Hi Sharonda, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! We're glad to hear you've has a positive experience!

vanashia
Concierge Coordinator, EUA
Hotelaria, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

LOVE LOVE WHEN I WORK

5,0 há 2 meses Novo

Comentários: My overall experience was perfect I was able to achieve all goals set out with this product

Vantagens:

The easy to use sytem, is cheap and able to integrate with multipe payroll applications

Desvantagens:

not much that I can recall not liking other than the information piece of imputting the schedules which cannot be avioded

Resposta do When I Work

há 2 meses

Hi Vanashia, Thank you so much for taking the time to review our app. We are so happy to hear that you have had such a positive experience with When I Work and that it is easy to use. We are glad you are taking advantage of our payroll integrations as well. It's a pleasure to serve teams like yours! Best, Hannah

Chris
Labor, EUA
Construção, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

When I work😍

4,0 mês passado Novo

Vantagens:

How it was set up. Really easy to use in my opinion

Desvantagens:

I really didn't have any cons about when I work

Resposta do When I Work

há 3 semanas

Hello, Chris - Thank you for utilizing When I Work and for reviewing our app. We love hearing your praise for When I Work!

Josh
School District Employee, EUA
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Clear work schedule, easily accessible by phone!

4,0 há 5 meses

Comentários: I was helping an acquaintance start a small company in a nearby city. Work shifts were all over the place and last minute needs popped up constantly. When I Work made keeping tabs on all that was going on, so much simpler! I could easily schedule employees and know I could count on this app to communicate it to them.

Vantagens:

Being able to access my schedule from my phone was super important. I remember working where schedules were posted on paper in the staff room. People would have to go in and either write down their shifts or put them into their phone manually. Thankfully, apps like When I Work have become much more popular and schedules can be sent to employees digitally. I appreciated how simple viewing and accessing schedules has been through When I Work. (It makes planning the rest of my life much easier!)

Desvantagens:

The interface of the app is not very visually appealing. It's simple, which is what some may need. But I really appreciate a visually appealing, well configured app.

Resposta do When I Work

há 4 meses

Hey Josh, Thank you for taking the time to review the When I Work app and providing your feedback on the interface. We are so glad to hear that you are enjoying the app and appreciate its ease of use. Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else. Take care!

Kristin
Leasing manager, EUA
Imobiliárias, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

When I work is brilliant!

5,0 há 8 meses

Comentários: We love when I work! It's user friendly has everything your business needs and worth every penny!

Vantagens:

Everything is easy to use and schedule, everything being on one app and on the go is what we need in todays time being fast paced!

Desvantagens:

Making sure I copy schedules and publishing instead of it doing that immediate.

Resposta do When I Work

há 8 meses

Hello Kristin, Sarah here from the Care Team at When I Work. Thank you for taking the time to review the When I Work app and provide your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use. Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else. Take care! Best, Sarah

Jackie
Program manager, EUA
Gestão da educação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best Available

5,0 há 9 meses

Vantagens:

The ease of use and how quickly employees catch on to using it

Desvantagens:

Sometimes if the employees aren't looking they miss the clock in confirmation and that's frustrating to have to fix often.

Resposta do When I Work

há 9 meses

Hi Jackie, Shab here from When I Work. We are happy to hear that you are enjoying the ease of use of the app. We'd be happy to take a closer look at any issues you are encountering, if you can please submit a ticket to our team at: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you for using When I Work. Warmly, Shab

Taylor
Construction Engineer, EUA
Engenharia civil, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to Use!

4,0 há 7 meses

Comentários: Overall, a very easy & user-friendly app! I am sure some of the "bugs" are phone-related as well.

Vantagens:

It is very easy to clock in & out, as well as request time off. A very easy & straightforward app to use.

Desvantagens:

Many times I find that my clock in or clock out submission does not go through - it's like the app glitches & doesn't allow me to do anything, so I have to reach out to my supervisor to fix my timesheet. But you can't tell that it glitched until you go back to the app to clock in or clock out again.

Resposta do When I Work

há 6 meses

Hi Taylor, thank you for leaving us a review! If you experience this behavior please feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.

Rachel
Radiology technologist, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Everyday User

5,0 há 4 meses

Vantagens:

I can see when other employees are working

Desvantagens:

Sometimes wish I had a more condensed version of my schedule to view

Resposta do When I Work

há 4 meses

Hi Rachel, Shab here from When I Work. Thank you kindly for your wonderful review! We appreciate the feedback as well, as we are always looking for ways to improve the app. Thank you for being en everyday user of When I Work! Warmly, Shab

cece
nurse, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great to use

5,0 há 3 meses

Comentários: overall it was a good experience. it was easy to use and easy format

Vantagens:

able to see who is working with you on a daily basis

Desvantagens:

need managerial approval to take shifts off when you accidentally schedule yourself.

Resposta do When I Work

há 3 meses

Thanks for the detailed review! It’s wonderful to see that our product is helping you and your team!

Sharonda
Administrative Coordinator, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Satisfied Customer

5,0 há 7 meses

Comentários: Over all my experience was great, no complaints.

Vantagens:

Extremely easy to use. Our team had no issues with it.

Desvantagens:

Didn’t really have any issues with the software.

Resposta do When I Work

há 7 meses

Hi Sharonda, Farrah here from the Care Team at When I Work! Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use. Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else. Take care! Best, Farrah

Sasha
CFO Owner, EUA
Varejistas, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

LOVE WIW. Always what we need on the daily and brings tons of value

5,0 há 11 meses

Vantagens:

I love how easy the UI is. The UX for the employee and myself as a business owner is second to none. Makes scheduling and managing labor super efficient and easy.

Desvantagens:

Not much to say about what I don't like. I think it does exactly what I need.

Resposta do When I Work

há 11 meses

Hi Sasha, Farrah here with the Care Team at When I Work. Thanks for the detailed review! It’s wonderful to see that scheduling and Forecast Tools are helping your workflow and making your teams’ and your work lives easier. If there is anything we can assist with, please reach out. We're here to help! Thanks for using When I Work! Kindly, Farrah

Anjali
-, EUA
Gestão da educação, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Nice app to use at workplace.

4,0 há 3 meses

Comentários: I have been using When I Work app at my workplace for sometime and I find it very convenient and easy to use. Works great for scheduling.

Vantagens:

It has a nice UI and very easy to use. It also gives you frequent reminders about your work schedule so you don't have to keep track.

Desvantagens:

Sometimes the clock in/clock out doesn't detect the location properly and takes a long time.

Resposta do When I Work

há 3 meses

Hi Anjali, Shab here from When I Work. Thank you kindly for your feedback! We'd love to help troubleshoot any issues you are experiencing as well, if you can submit a ticket to us at: https://help.wheniwork.com/submit-a-ticket/. We'd be happy to help! Warmly, Shab

Stephanie
owner, EUA
Varejistas, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

3 functions in 1 app

5,0 há 9 meses

Vantagens:

I consolidated clocking in, scheduling and team communication in one platform instead of three!

Desvantagens:

That I can't start unique conversation threads for every topic that we need to communicate. We have our staff comment so we know they've read it and we have to keep adding it onto an existing thread....makes it confusing

Resposta do When I Work

há 9 meses

Hi Stephanie, Shab here from When I Work. Thank you for your wonderful review of our app! We'd like to take a closer look at the WorkChat issue you are experiencing, if you can please submit a ticket at: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you for using When I Work. Warmly, Shab

Jasmine
Assistant, EUA
Serviços ao consumidor, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

I love the perks

5,0 há 7 meses

Comentários: I really like this app and I will use it again. on my nect job that offers it.

Vantagens:

What is there not to like about the app, you get to see everything and all the days that you work and the days that you dont work.

Desvantagens:

I wish that therer w ++++ I wish that there was an part where you could request the time to take off from the job or the day that you have up there.

Resposta do When I Work

há 7 meses

Hi Jasmine, Shab here from When I Work. Thank you for your wonderful feedback! We love to see that you are enjoying the app and it's many features. Regarding Time Off requests, our team would be happy to walk you through how they work! Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance. Thank you again for your wonderful review and have a great week! Warmly, Shab

Cynthia
Aide, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Helping others

5,0 há 9 meses

Vantagens:

Keeps me updated on everything I need to know on my schedule

Desvantagens:

There's nothing i don't like about it...

Resposta do When I Work

há 9 meses

Hi Cynthia, Shab here from When I Work. Thank you for your wonderful review of When I Work! We are happy to hear that the app is helping you stay updated. Have a wonderful day. Thank you. Warmly, Shab

Becky
Medical Technologist, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Loved this system

5,0 há 5 meses

Comentários: It was very easy to use, the app worked great.

Vantagens:

You could see what coworkers were working.

Desvantagens:

I liked everything about this scheduling system.

Resposta do When I Work

há 4 meses

Hello Becky - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise for When I Work.

Nikki
HR, EUA
Consultório médico, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

When I work for us

4,0 há 9 meses

Vantagens:

The ability to integrate ADP workforce. Saved us a considerable amount of time with payroll.

Desvantagens:

We have 9 locations. We often use employees at different locations. We have to pay for users multiple times because there isn't a way to use one platform and have different locations. It's very much a hassle and causes errors to occur.

Resposta do When I Work

há 9 meses

Hi Nikki, Shab here from When I Work. Thank you for your wonderful review! The Customer Care team would be happy to assist you further if you could please submit a ticket with the team here: https://help.wheniwork.com/submit-a-ticket/. We're here to help! Thank you. Warmly, Shab

Alexis
Baker, EUA
Alimentação e bebidas, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

I would recommend this product!

5,0 ano passado

Vantagens:

It is very easy to use and very user friendly. I have used it on the user side and have also helped my husband get employees set up on it for our business. My husband has always done the scheduling of employees on it. All and all, it has been very easy for us to figure out, as well as the employees downloading this app.

Desvantagens:

On the employee side of things, sometimes I felt the amount of emails and reminders it sent me were a bit much, but maybe there is a setting for that I could have looked into.

Resposta do When I Work

ano passado

Thank you for your helpful feedback, we love hearing from you!