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Avaliações do Aquent RoboHead

Sobre Aquent RoboHead

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Vantagens:

Of particular mention is the phenomenal support, from regular training webinars and online documentation to the live support team who is knowledgable, fast, and friendly.

Desvantagens:

Sometimes files are hard to find if not properly tagged.

Notas do Aquent RoboHead

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,7
Recursos
4,4
Relação qualidade/preço
4,6

Probabilidade de recomendação

8,7/ 10

O Aquent RoboHead tem uma classificação geral de 4,6 em 5 estrelas com base em 175 avaliações de usuários no Capterra.

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Filtrar avaliações (175)

Alan
Alan
Digital Strategy & Analytics Manager, EUA
Usuário do LinkedIn Verificado
, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great for marketing and design teams!

4,0 há 7 anos

Comentários: Good, clean project management

Vantagens:

Easy to use "badges" (like on iOS apps) shows you how many items you're working on, or how many items need to be reviewed. Integrates with email seamlessly. Solid project management platform for design teams or marketers alike.

Desvantagens:

EXCEL SPREADSHEETS (if you've ever heard of those) are not supported for Markup View in Review mode! Had to do a double take on that one. Such an intuitive and organized project management tool, except for that glaring oversight.

Kathryn
Graphic Designer, EUA
Ócio, viagens e turismo, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Designer Ease of Use

5,0 há 8 meses

Comentários: It has been great, it is easy to navigate and understand where things should go and/or find what you are looking for.

Vantagens:

It is easy to organize tasks and see what is on your plate for the day/week. You can also quickly talk back and forth with co-workers to get necessary answers easily.

Desvantagens:

It is tricky to note which tasks are a priority within one day.

Rene
Graphic Designer, EUA
Imobiliárias, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Graphic Designer point of view

3,0 há 4 anos

Comentários: I like it despite the glitches I can still work and get the Job done.

Vantagens:

In my end is easy to communicate with agents with their projects.

Desvantagens:

RoboHead has glitches that have not been fixed yet, since some of the latest versions. Glitches like missing links Sample: Like when I come from an email link then I click on "REVIEW" I have to click again on "REVIEW" to go to the actual review, also sometimes lags too much that I thought I went to another project and even though I click on the new project, it takes me back to the previews project I was working on. Also, Agents complain about not being able to log in. I don't know exactly why it's happening, maybe because they have poor reception or bad internet location.

Resposta do Aquent

há 4 anos

Thanks for the review, Rene. We've shared your comment about Agent's issues logging in with our Support team and we'll look into potential reasons why. Cheers!

David
Art Director, EUA
Imóveis comerciais, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent project management solution

5,0 há 8 meses

Comentários: I highly recommend Robohead as a project management solution. The platform has greatly streamlined our marketing workflow and enhanced project collaboration and reporting.

Vantagens:

Robohead has made project management and creative review in our Marketing Department so much more efficient. Through the use of project templates, task dependencies, project initiation and progress management is streamlined. The responsiveness of the Robohead support team is very good in the rare instance of a problem and they are always updating and improving the platform.

Desvantagens:

The setup of project templates can be time consuming initially, but well worth the effort as this streamlines the project setup and management for reoccurring projects.

Andrea
Director, Admissions and Recruitment, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Director, Admissions & Recruitment

4,0 há 7 meses

Comentários: I think it is a very good product for higher education. I would recommend it to other colleagues.

Vantagens:

It assists us with managing projects between Marketing and Admissions.

Desvantagens:

Sometimes the comments are difficult to manage when you have more than 2 people requesting updates.

Mai
Senior Director of Marketing, Uruguai
Hotelaria, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent Tool for Seamless Team Collaboration

5,0 há 8 meses

Comentários: Overall my experience with RoboHead has been excellent. The user-friendly interface and the seamless team collaboration capabilities have significantly improved our workflow. Continuous updates and innovations ensure that the tool remains great.

Vantagens:

I love that the tool offers so many features for providing feedback. It's user-friendly and perfect for multi-person projects, helping us stay connected and on top of our tasks. You can track team progress, communicate effectively, and keep everything organized in one place. In addition to that, the regular updates and continuous innovation make the tool even better over time.

Desvantagens:

While I wouldn't necessarily call them cons, I do have a suggestion for improvement. It would be great to have the ability to attach images directly to the comments. This way, if I need to replace an image, the designer can easily download the file from the comment itself, without having to navigate to the files section.

Antione
Plan Communications Liaison, EUA
Seguros, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Plan Communications Liaison

5,0 há 8 meses

Comentários: I have utilized Robohead daily for nearly 4 years. I have not had any issues with the tool.

Vantagens:

Robohead is easy to navigate. Easy reviews, notes, and approvals compared to other task/project management tools.

Desvantagens:

Project display and search should be easier to locate past projects.

Scott
Production Literature Supervisor, EUA
Construção, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Project Management Made Easy

5,0 há 8 meses

Comentários: Robohead has been a game-changer for our marketing department. The ability to create schedules for our different types of projects, each with their unique tasks is key. The review capabilities allow multiple parties to review a job simultaneously, speeding up our workflow.

Vantagens:

Robohead is easy to use and provides the tools necessary for our team to manage our project schedules and conduct internals reviews.

Desvantagens:

Robohead randomly logs you out sometimes.

Shannon
Brand Account Specialist, EUA
Seguros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

User-friendly and customizable

5,0 há 8 meses

Comentários: I rely heavily on RoboHead and can't imagine using any other project management system.

Vantagens:

RoboHead keeps all my projects moving smoothly. It's intuitive, customizable, and fits my needs perfectly.

Desvantagens:

I can't think of anything I dislike about RoboHead.

Brandy
Solutions Rep, EUA
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

RoboHead Thoughts

5,0 há 8 meses

Comentários: I use RoboHead atleast a few times a week and it is easy to do my review and make my remarks and turn them in with little time wasted. Super user friendly:)

Vantagens:

I enjoy using RoboHead as it is easy to leave comments, make suggestions, it is very user friendly!

Desvantagens:

At first I had some problems saving my comments/suggestions but it is a quick learn.

Heather
Creative Team Lead, EUA
Materiais de construção, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Amazing customer service but missing some features

4,0 há 4 anos

Comentários: Overall our internal client partners feel that RH gets the job done. We have several older, blue-collar men on our sales and national teams so the user experience and not having an app is a trip up for them (they refuse to use it). Back end is mainly where our frustrations lie with reporting (we have a call set up with customer service to see if we can have a breakthrough there) and not being able to create multiple forms for different types of projects.

Vantagens:

The review tool was a game-changer for our team. Real-time problem-solving has been a huge help for us as well. Anytime we have a question about anything regarding the software we can chat with someone almost always right away without having to go through a phone call or setting up a meeting with an account rep and a customer service person. We also really appreciate that tech support is included in our plan without an additional fee.

Desvantagens:

Reporting continues to be a constant struggle for us. I inherited this software which was chosen by a design manager with HEAVY influence from our web developer who has moved to a different role and isn't available to fix these up for us. We have to run multiple reports to get specific numbers (a lot of which has been negated by the monthly email we get from RH so that's a huge help). The user experience is still very clunky especially when compared side by side with competitors (Wrike, WeWork) and not having an iPad or Mobile app is a bit detriment.

Nicole
Marketing Project Administrator, EUA
Publicidade e marketing, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Software Review

5,0 há 4 anos

Comentários: RoboHead solves a lot of challenges that we would have if we didn't have a software like this. Our little team of 2 people process and traffic anywhere from 100 to 240 active projects within our RoboHead account at any given time. There is no way that our little team of 2 could keep all of that straight and get half the amount of work done that we do if we didn't have a software that could help us track and automate to help keep those projects moving.

Vantagens:

I like that there are automation features within the software itself. It's very helpful to be able to set something up on the front end and rarely have to adjust once it gets going.

Desvantagens:

I with there was more automation. In a perfect world, I would love for a request to get submitted, you look it over, approve it, assign the team, choose all of the templates needed and the system does the rest for you and builds out Campaigns and individual projects. In addition, it adjusts the timelines based on the start date & due date that you indicate and auto adjusts the task durations based on this information and while using the data from the Resource Utilization Chart too.

Wim
Marcom Specialist, Bélgica
Aparelhos médicos, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Efficient and easy to use.

5,0 há 7 meses

Comentários: Great experience and super fast, especially when copying from existing projects.

Vantagens:

Easy to use. Goes fast when once you created your first project and it's easy customisable.

Desvantagens:

the back button does not work as expected

Melissa
Sr. Consumer Marketing Manager, EUA
Aparelhos médicos, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Love My Robohead!

5,0 há 2 anos

Comentários: Tracking budget numbers was an issue, but with a deeper dive into Robohead, I found that Robohead could assist in creating and then populating reports that I could share with team members.

Vantagens:

How do I love Robohead? Let me count the ways :-) The ease of navigation and use makes my daily tasks 1000x easier! I interact with 30 people or more on a daily basis just with their Robohead projects, so the features and tools save me so much time.

Desvantagens:

No, please don't change a thing. No issues with integration or onboarding of Robohead

Alicia
Production Resources Coordinator, EUA
Construção, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

5 star review

5,0 há 6 meses

Comentários: Every time I have used Robohead it was fast & easy

Vantagens:

I like Robohead for its ease of use and it is very easy to understand

Desvantagens:

I have not yet found any cons with Robohead

Adriana
Associate Director, EUA
Seguros, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Reviews from Dental Network Development team

5,0 há 7 meses

Comentários: Overall my experience has been very positive

Vantagens:

User friendly, easy way to communicate back and forth as a approver or submitter.

Desvantagens:

the template utilized for new approval, seems complex

Lauren
Communications Consultant, EUA
Hospitais e Saúde, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Highly recommend

5,0 há 2 anos

Vantagens:

Robohead has been critical to the success of our department and my own work. I love how it can be customized for our team. I don't know how I'd work without it. It's an integral part of our team's effectiveness.

Desvantagens:

Sometimes, page loading can be slow. Other than that, I really don't have many complaints.

Courtney
Marketing & Sales Development Associate, EUA
Seguros, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Game changer

5,0 há 2 anos

Vantagens:

Robohead allows you to capture everything in one place. Prior to implementation, our team relied on spreadsheets and email. This made it difficult to track down changes, capture approvals and know which projects were in progress and on time. With Robohead, we have one source that captures all project notes, corresponding documents and approvals. As a project manager, I can easily log in and see what step each project is on.

Desvantagens:

In the review boards, it would be nice if we could hide previous versions within one board without having to create a second one.

erin
compliance manager, EUA
Seguros, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I love robohead

5,0 há 2 anos

Comentários: We keep track of all of our marketing documents for our health plan

Vantagens:

I love all the features especially tagging people in the notes sections

Desvantagens:

I think the search tool function could be a bit better, like searching for key terms

brian
Manager, EUA
Seguros, 5.001–10.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Robohead

5,0 ano passado

Comentários: great

Vantagens:

The ease of use and the interface. It is very user friendly and easily allows me to track my requests for follow up

Desvantagens:

When I choose an option and complete the form I have to go back and reenter some fields again

Diane
Marketing Traffic Manager, EUA
Gestão da educação, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Marketing Traffic Manager

5,0 há 8 anos

Comentários: In my role as administrator and marketing traffic manager, I have used Robohead in all its versions since 2011, while at two different companies. Robohead gives me the tools I need to do my job in overseeing all the department's projects, deadlines, resources, and tasks, from start to finish.
The basic construct of the project is very good. Functionality, we're able to categorize a job as a request or project, and to easily identify whether it's active or archived. All our projects are entered here, and all related files are attached to their projects. The library is a place where we store the most sought-after assets. I customize reports to suit the needs of our three weekly project meetings. Fortunately there is enough flexibility built into the filtering that we can always generate a meaningful report, or at least one that serves as a baseline, a starting point. To me, the key is defining your project fields such that you can sort, filter, and report out on the most important information you manager or associates would ever need.
One of the biggest selling points for us is the review process and its related functionality. It gave us the platform to reach out beyond our internal marketing group to other teams in the company or elsewhere, and to be able to capture everyone's input in one space. The notification process has gone a long way in making Robohead as functionally practical as it is. I think it might still be a little too complicated, but it's an effective communication and audit tool in the system.
No software is perfect, however we appreciate that the developers are continually working on Robohead. What would make the application incredible is dynamic scheduling of some typeWhen schedules get behind, it takes considerable task management on my part to ensure that due dates in everyone's My Work are updated and meaningful. Also, I'd like to see one function return'actual versus projected task due dates.

Vantagens:

Flexibility - you allow the user (administrator) to easily manipulate the system to suit our needs.

Desvantagens:

No connection between task predecessors and tasks displayed in My Work. Users don't look at the bigger picture, so if a job is running behind there is no way for them to know that unless they go into the project itself. Most users rely on My Work, and that doesn't always sync up with reality. Requires manual intervention by someone to always be manipulating the tasks.

George
Senior Designer / Project Manager, EUA
Eletrônicos, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Perfect for Creative & Marketing teams, and so much more

4,0 há 4 anos

Comentários: We are now not only tracking our projects but capturing data that will enable us to report on where energy is spent, plan for resource allocation, isolate mis-spent energies, and bring order to what was once far more chaotic.

Vantagens:

RoboHead is a fantastic tool and I love how much of the power is in my own hands to customize it to fit the needs of our Creative department and our larger business needs. Of particular mention is the phenomenal support, from regular training webinars and online documentation to the live support team who is knowledgable, fast, and friendly.

Desvantagens:

There are features I would love to add, but I also know that the RoboHead team listens to their users and incorporates those learnings into future updates. I never feel stuck with the application always being the way it is currently. Their scheduled updates always introduce new, welcome changes.

Resposta do Aquent

há 4 anos

Thanks for the kind words, George! We're happy to have you as a customer and advocate!

Angie
Senior Traffic Manager, EUA
Publicidade e marketing, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Robohead is the best project management tool I have seen in 20 years of project management

5,0 há 4 anos

Comentários: One of the best overall customer services experiences I have had with any company. Extremely responsive and always willing to help!!

Vantagens:

I love that templates are customizable and tasks for projects are automated to go to the next steps. There are Gantt charts that are so easy to manage and rearrange schedules. I know where all the projects are at any given time based on the schedules and workflows. Customer support is excellent and extremely responsive. Whenever I reach out about any questions, I have a response or answer within that hour. Robohead has also been great when listening to clients and roll out enhancements often.

Desvantagens:

There were very minor cons but Robohead has been great with listening to their clients and I have seen many enhancements in this past year to help with some of the minor cons have been.

Aiden
Videographer, EUA
Publicidade e marketing, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great, but has room for more innovation

4,0 há 2 anos

Comentários: Overall I think this is a decent solution, it has room for growth

Vantagens:

I like the project templates and the fact that you can make those without any programming.

Desvantagens:

The software is a little quirky when it comes to automation- for instance rejected proofs- they should notify you when one has been rejected, also when in the My work tab, clicking on a project takes you to modify the project- when really I just want to work on the project so that's kind of frustrating- Also the dashboard has very little value to me as someone who uses the software- I want to see my task not a list of metrics showing me how many are blocked- Again there may be a way to set this up- but By default Robohead comes in a mode that most people don't need. It feels sometimes like the software is bootleg and things are just fixed quickly with patches and hot swaps- It has so much potential- especially with the acquisition of DaVinci Workgroups- both aren't perfect by any means but if you sit down and think about the real touch points and pain points your customers have with your product- you are bound to make something brilliant! hope this helps

Chelsea
Marketing Project Specialist, EUA
Serviços financeiros, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Robohead Review

5,0 há 4 anos

Comentários: Easy to use tool.

Vantagens:

Dashboard is very helpful to see all projects at a high level and where they are all at in the process.

Desvantagens:

I wish you could take reviews and download the edits into pdf.

Resposta do Aquent

há 4 anos

Thanks for the review, Chelsea, and for the product feedback! Regarding your feedback, we will be releasing a feature that will allow Reviews with annotations to be downloaded along with the edits and feedback. You'll have to let us know what you think once it's released (which will be before the new year!). Cheers!