---
description: Tudo sobre Recurly: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Recurly - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Faturação](/directory/30015/billing-and-invoicing/software) > [Recurly](/software/122700/recurly-subscription-billing)

# Recurly

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> Software de gestão de cobrança e assinatura recorrente com recursos flexíveis para implementações personalizadas de cobrança recorrente.
> 
> Conclusão: 62 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Recurly?

O Recurly, Inc. fornece gestão de cobrança recorrente de classe empresarial para milhares de empresas de software como serviço (SaaS na sigla em inglês), internet 2.0, dispositivos móveis, conteúdo e publicação baseadas em assinatura em todo o mundo.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 62 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Recurly
- **Localização**: San Francisco, EUA
- **Fundada**: 2010

## Contexto comercial

- **Preço inicial**: US$ 0,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, Estados Unidos, Irlanda, Japão, Reino Unido

## Recursos

- Alertas/notificações
- Banco de dados de contatos
- Catálogo de produtos
- Cobrança e faturamento
- Cobrança recorrente de vários períodos
- Cobrança recorrente ou de assinaturas
- Conciliação bancária
- Conformidade com o PCI
- Contabilidade
- Cálculos de impostos
- Faturas personalizáveis
- Gestão de agências de cobranças
- Gestão de assinaturas
- Gestão de cancelamentos 
- Gestão de conformidade
- Gestão de descontos
- Gestão de restituições
- Gestão do plano de assinatura 
- Imagem de marca personalizável
- Inscrição/Admissão
- Lembretes
- Múltiplas moedas
- Múltiplas opções de pagamento
- Pagamentos móveis
- Painel de atividades
- Payment Gateway Integration
- Portal de autoatendimento
- Previsão
- Processamento de cartões de débito/crédito
- Processamento de faturas
- Processamento de pagamentos
- Processamento de pagamentos ACH
- Reconhecimento de receita
- Relatórios e análise de dados
- Relatórios e estatística
- Seguimento/Análise de uso
- Third-Party Integrations

## Integrações (49 no total)

- Adyen
- Amazon Pay
- Apple Pay
- Attribution
- Avalara
- CardConnect
- ChartMogul
- Checkout.com
- Drip
- Fiserv
- Fivetran
- Gmail
- GoCardless
- Google Cloud
- Google Pay

... e mais 34 integrações

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Bate-papo

## Category

- [Software de Faturação](https://www.capterra.com.br/directory/30015/billing-and-invoicing/software)

## Categorias relacionadas

- [Software de Faturação](https://www.capterra.com.br/directory/30015/billing-and-invoicing/software)
- [Software para Gestão de Assinaturas](https://www.capterra.com.br/directory/31657/subscription-management/software)
- [Sistemas de Pagamentos](https://www.capterra.com.br/directory/30232/payment-processing/software)
- [Software de Faturamento Recorrente](https://www.capterra.com.br/directory/30927/recurring-billing/software)
- [Software para Editoras](https://www.capterra.com.br/directory/20020/publishing-and-subscriptions/software)

## Alternativas

1. [PayPal](https://www.capterra.com.br/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [QuickBooks Online](https://www.capterra.com.br/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
3. [Abby](https://www.capterra.com.br/software/1036470/abby) — 4.7/5 (603 reviews)
4. [QuickBooks Enterprise](https://www.capterra.com.br/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews)
5. [Xero](https://www.capterra.com.br/software/169561/xero) — 4.4/5 (3273 reviews)

## Avaliações

### "Incredible Support" — 5.0/5

> **Jack** | *31 de julho de 2020* | Publicidade e marketing | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: While the features and ease of use are great, I'm most impressed with their customer service and ability to answer each question my team or I have quickly and thoroughly.
> 
> **Desvantagens**: No major cons I can think of. We're trying to integrate GoCardless and it's been a little clunky, but I don't think that's at the fault of Recurly.
> 
> We've used Recurly to power our billing for over 5 years now and it's fully integrated into our systems and processes. We're big fans of the ease of use and bigger fans of the phenomenal support.

-----

### "A must for emerging subscription-based business model" — 5.0/5

> **Mark** | *29 de junho de 2021* | Alimentação e bebidas | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Besides integrating well with our existing tools. We are fond of Recurly because we can accommodate a wider reach of customers beyond month-to-month plans. The subscriptions can be customized the way we like it (think annual plans, prepaid plans, every other month, every three month-type of billing.)&#10;&#10;The invoicing feature allows our sales team to close deals without asking for upfront credit card information. Once accounts have been set up, we can always provide a specific link so customers can pay by themselves reducing the amount of people seeing their cards thus building trust.
> 
> **Desvantagens**: When processing a refund, it generates another invoice with a different invoice number. I think it would be better if the actual invoice will be updated to say "fully refunded/partially refunded" instead of creating another one.&#10;&#10;For security reasons, the software times out over a period of inactivity. When 2-step verification is enabled, it will always ask for it when you re-login...just a minor annoyance.
> 
> Recurly is packed with features. It's not the cheapest one in the market but it fulfills our need. There are some features we wish would be an add-on which will save us some dollars because we don't use it. The customer support is important to us and they are responsive and knowledgeable. There is a little learning curve when rolling this out to new hires.

-----

### "We Paid 40% More Than Expected Due to Hidden Terms" — 2.0/5

> **Eugene** | *23 de julho de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 2.0/10
> 
> **Vantagens**: The platform is technically strong and reliable. It handles subscription billing well across multiple environments, and the interface is user-friendly. Features like automated dunning and card updater were helpful in reducing churn. The integration process with our stack was smooth, and their documentation is decent.
> 
> **Desvantagens**: Critical pricing terms were not clearly communicated. We agreed to what we believed was a simple consumption-based model, but were later hit with large surprise overage invoices due to a hidden transaction limit and per-transaction fees. These fees were never discussed in the commercial proposal or calls — only buried in one follow-up email and the final legal contract. Our trust in Recurly was compromised, and the actual cost ended up more than 40% higher than we anticipated. The team pointed to contract wording rather than honoring the spirit of the agreement.
> 
> While the product works and solved our billing infrastructure needs, the commercial side of the experience was disappointing. We trusted the pricing model we discussed during negotiations, but missed fine-print terms that had a major financial impact. As a result, we feel misled and overcharged. It left us with a working platform — but a broken relationship.

-----

### "Recurly Covers all your billing needs" — 5.0/5

> **Edgardo** | *20 de maio de 2020* | Serviços ao consumidor | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: What I like the most about Recurly is the versatility, I have many options to send customized discounts, codes, create plans, edit renewals dates, process manual payments, send invoices, set up alerts, customize invoices and provide credits.
> 
> **Desvantagens**: If I can say anything that I don't like is that sometimes a pop-up comes up for support and gets in the way of me working when I'm not looking to contact support. I understand the platform is just letting me know I can contact support for any issues and how but for experience users that know how to do this already, it can just be a little annoying.
> 
> Recurly has the best subscription billing service that I have worked with (I have used several). Their costs are fair and as mentioned previously, the freedom I have to set up everything the way I want to based on my needs is the reason why we will continue to use this service.

-----

### "Recurly, for a serious and solid subscription based business" — 5.0/5

> **Paul** | *26 de maio de 2025* | Esportes | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Efficient, reliable, highly customizable, good support, ah, I was supposed to say only one thing, but, there are really more than a few. Sorry Recurly, you're doing great\!
> 
> **Desvantagens**: The automatic logging out. Having to use it all day long, I know that I can relog in from 5 to 12 times per day. Ok security, but give me a break, please.
> 
> Having used it almost every day in the past 3+ years I can say I am satisfied from both the core feature, subscription and invoicing management, the support, the fact that also when dealing with difficult to identify issues, like double charges or the 3-D Secure Authentication issues, they are striving to get it solved. No matter it is days, months or even years, they are on it until they get to a solution. So if there are still some hiccups here and there, we know we can count on Recurly, they'll get them sorted, sooner or later.

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