Avaliações do 7shifts

Sim, Gosto !

Vantagens:

Aplicativo de uso muito Bom ! Consigo fazer o que preciso e uso diariamente.

Desvantagens:

Poderia ter menos burocracia. Uso de forma legal mas poderia ter campos não obrigatorios

Helpful and Easy to Use

Comentários: Overall, it's easy and convenient to use and cheaper than some of the similar apps.

Vantagens:

You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.

Desvantagens:

Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.

My excellent experience with sevenshifts as a café owner

Comentários: Overall, completely satisfied like I said, their technology is very easy to use mobile friendly they have every feature you could need small business to big business. I’m sure across industries, especially in the food and beverage business rates. Perfect so having a company like this is great. It’s also apparent by their new features that they’re adding that they’re continuing to innovate investing and grow and they’re going to be around so that’s important.

Vantagens:

What I like most about this software is that it was super easy to use for me and my staff it’s just very easy and it starts off. You can just do the basics and I am as a new business owner. I was just you know priorities come up, so scheduling was just first and foremost, but it has so many features that you can add on them at any time which is great they have help then it’s a wonderful automated system and they’ve just added a ton of new great features. I am excited to use.

Desvantagens:

Honestly, I can’t say I didn’t like anything in particular or what I least liked I think with maybe what I least used was something where we would be things that bigger organizations might need to use that or not important or not necessary for my particular business, but there is nothing that was the least liked

7Shifts and More?

Comentários: The team loved 7shifts since it was so user friendly and easy to access from PC or mobile. Unfortunately, forecasting is obviously a big issue when it comes to scheduling so we moved on.

Vantagens:

I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.

Desvantagens:

I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.

My Experience With 7shifts

Vantagens:

has been very effective as a team communication solution. It is amazing for team scheduling and is easy to use.

Desvantagens:

No bad experiences with 7shifts. Meets needs.

Game changing app!

Comentários: Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!

Vantagens:

A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.

Desvantagens:

Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).

All in one

Comentários: Great customer service, easy to use

Vantagens:

We have been using 7Shifts little over 2 years now and it has been a great experience. User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body

Desvantagens:

I dont have any dislike so far in 2 years

Best scheduling / timesheet app to date!

Comentários: Support has been amazingly helpful and all around compassionate. Makes us happy to feel like we're a part of a community where our concerns are heard.

Vantagens:

Responsiveness. Ease of use. Employees not complaining for once!

Desvantagens:

With scheduling, we have staff that want to have the same recurring shift week to week. This changes often so having a template for a time period versus just a person is proving difficult. Staff keep saying "but I thought that was my shift every week?" What's happening is, they offered their shift to someone else so when we copy the prior week to a new week, the wrong employee gets assigned the shift. This is getting hard to manage. Need the ability to print out day schedules the same way weekly ones look. We print our schedules out daily and assign breaks from them plus we leave notes about the day. Currently the only option to print a day view is in list mode and that does not show you visually where holes in scheduling are. We did find a way around it by printing the day view from the manager dashboard but that prints out the website not just the schedule. We close out pay periods but they are still just sitting there as open, so that's confusing. I wish we could name our group chats and create multiple versions with the same people. We like having group chats around topics to keep messages separate and easy to reference.

Great customer service

Comentários: Good. Works most of the time. Customer service is great.

Vantagens:

If I have an issue the customer service is great. They even take my suggestions and have made improvements!

Desvantagens:

Sometimes it is slow to load so that is anoying

7 Shifts Review

Comentários: From the beginning of the free trial that the support team set us up, to the end of the trial just showed how great of a program 7 shifts is. My employees are already raving about it and how easy the phone app is too. The program is great and so is the customer service from the support team.

Vantagens:

Ease of use, customer service, speed, responsiveness, price, does exactly what we were looking for.

Desvantagens:

Can't think of a con...just a great program

7shifts review

Vantagens:

I like the interface and the ease of use.

Desvantagens:

Lack of options compared to other softwares, in my opinion.

Exactly what we were looking for

Comentários: Support is phenomenal, and I find the program very user friendly. It was exactly what we were looking for.

Vantagens:

It was critical for us to find software that would track each employee's unique schedule availability and limitations, and allow each other to automatically see the shift pool. It has reduced headaches and made team communications about the schedule virtually seamless.

Desvantagens:

We are missing the ability to see which manager makes what changes to already published schedules - it would be nice to have a "versions" page to see who made what switches. We would also like a bit more robust availability planning capability. Some of our staff can only work seasonally, others who work every other weekend - it would be nice to be able to set this up.

Potential

Comentários: So Far it has worked for our company, hopefully we can further develop our usage.

Vantagens:

The software has a lot of potentials to be great, the best part of it is the integration with POS so we can have real-time data.

Desvantagens:

There are sections like time-sheets that are unnecessarily hard and not user-friendly.

Great system and developing nicely

Comentários: Customer service as always been a pleasure. Not a big fan of continual prompts every time I log in for feedback or sales pitches but overall a real solid system.

Vantagens:

During the time that we have used this software, there have been wonderful developments and rollouts that nicely enhance our operation. Keep up the good work!

Desvantagens:

It was very basic to begin with. Coming along nicely and will likely be the best product if they keep it up.

Better than other scheduling apps

Vantagens:

Setting up availabilities and scheduling is very easy and helpful.

Desvantagens:

Sometimes there'll be a notification even though the notification has already been resolved.

Great Resource for Restaurant Mangement

Comentários: Overall 7shifts has really productively impacted our day to day. Reservation booking, management notes, scheduling have all been digitized and made accessible anywhere we are. This allows for us to work on things and make educated decisions even when we are off property.

Vantagens:

The best features of this program is all around communication. That includes communication from ownership on down. Everyone always has quick access to the notes and day to day. Management log and scheduling were the biggest attractions for us.

Desvantagens:

The biggest con for me so far is the permissions. We can only designate one Administrator and we cannot customize all permissions down quite as much as we need or would like. Sometimes we are stuck with "all or nothing" permissions decisions for some staff members.

I love 7shifts!

Vantagens:

I love 7shifts! It's easy to use, easy to schedule, easy for my staff. I can communicate with the whole team at once, can look at the whole month of requests off, the reports are handy for seeing who has had what time off, etc. The team can trade shifts amongst themselves and everybody can get ahold of each other when needed. I also like that I have quick easy access to things like employee start dates, etc without having to go digging through their file!We do not sync this with our POS or payroll, but I do use it to double check when I have a time clock entry that seems off.It's also nice to be able to easily access the schedule from years prior!All around good product at a fair price!

Desvantagens:

I wish that some features of this product were not only available with the more expensive plan. Reminders for important staff dates would be helpful, but isn't worth the extra $$. Same with a manager log book, I'd love to use it with our business, but it's not worth the price difference to unlock these two items.I've only ever had a couple of issues I've run into. While support wasn't always able to correct them or address them head on, they've always done what they're able to &/or have put in feature requests, etc.

Great Product!

Comentários: Overall this program is great! Been using for years but it would be nice for some more options to personalize for our needs. Love the reports feature though to see how staff compare in various categories!

Vantagens:

I do the scheduling for a staff of 60+ so the ease of copying shifts to another week/day is great

Desvantagens:

The integration between this and Toast is great but could still use some work. We primarily use it for the purposes of seeing when staff have clocked in or not and as a manager it would be great to turn this feature on and off for the different departments ( front of house, back of house, bar). It would also be great to turn the feature off for clocking out vs clocking in at the end of the shift vs beginning. As a front of house manager I’m not as concerned with back of house clockins but still get 12 notifications for their staff a day, and I am more concerned about front of house staff clocking in but not as concerned with them clocking out

Keep up the good work!

Comentários: Overall 7shifts is the best scheduling software I have worked with (schedule fly, day force, written schedules). I would say the best part of the company is that they truly care about their clients and take the time to do serves like this one to keep in the know about customer satisfaction and are always striving to improve the product to adapt to all the industries they serve. Keep on doing what you are doing, it's working!

Vantagens:

It is very user friendly. Schedules are easily created and notifications are sent to employees if any changes are made. This eliminates me having to individually reach out to employees. I also love the announcement board for when I need to inform my crew of changes to the menu or any other operational changes.

Desvantagens:

When inputting events into the calendar it would be nice to have more formating options. Ex. Type of event, time frame (if it extends past 12am making it so it doesn't show on the calendar for the next day) Also when employees try to book time off outside of the allotted time frame it would be nice if the admin still got notified since most employees just text you about it anyways. Perhaps the message could say "your time off request has been submitted but it is outside of the scheduling time frame therefore it cannot be guaranteed" or something like that.

I never thought I'd depend on 7shifts so much

Vantagens:

The longer we use 7shifts the better it gets. I use it for scheduling, employee newsletters, our employees use it to chat back and forth with eachother and the owners, shift swapping, time-clocking (with PUNCH) and payroll. It basically replaces the need for an HR position. Because we've used it now for a few years, I can quickly scroll back to last year and see our sales trends over time to predict sales and predict staffing requirement. Sometime I forget when we changed our hours last year, so I can easily check that through 7shifts. Also I can play around with future schedules to analyze when we need to hire a new employee or if it's worth it to add or delete days from our schedule.

Desvantagens:

Nothing I don't like...but here is an idea for a new feature. I wish I could get an immediate alert (to the owner) if the sales go higher or lower than set parameters for a certain time period. This would tell me that something is wrong (like no sales for 2 hours...uh oh...did we close? is something broken?) or the restaurant needs help (like 3 hours worth of sales in 45 minutes...oh no, we're slammed and need extra hands).

Just BE Kitchen review

Comentários: Overall been a good experience

Vantagens:

It is easy to use and has made things easier with the Toast integration. We switched from Jolt to 7 shifts and have much more control over metrics and tying everything together with the Toast integration. Task lists are easy to create and use. Event calendar helps us communicate events to staff

Desvantagens:

Labor tracking and scheduling hours are confusing and dificult to determine how those numbers are calculted. They dont align with Toast, so we can never figure out how 7 shifts system is coming up with the labor numbers from the schedule. It is difficult when salaried employees are included on the schedule and Toast caluclates differently

Amazing for scheduling and time clock!

Comentários: 7shifts has been a really positive experience.

Vantagens:

We have used 7shifts since we started our company. We wanted something that could be easy for everyone to use, and we've seen a ton of efficiency improvements over the years! It has been really easy to have different managers run the schedule with ease, and the analytics are helpful for running payroll as well. Would definitely reccomend 7shifts and 7punches as a combination tool.

Desvantagens:

No cons to mention! The improvements over the last few years have really made 7shifts and outstanding product.

Excellent scheduling software!

Comentários: I used to make schedules through Excel, and would have employees email time off requests and availability changes. This software makes everything so much easier. It is so easy to use - copy schedules from week to week, move around shifts, copy shifts, etc. This app made me like making the schedule! It's also employee-friendly - they can give up and pick up shifts, and manager can approve them. They can communicate with each other through chat. Phone numbers and emails are available, so employees can easily contact each other.

Vantagens:

No glitches ever (previous app we used glitched and made errors to employees' schedules) Budgeting tool Ability to put in events Color coding departments and jobs Ability to print PDF schedule Communication (chat and message options) Employees can trade shifts Availability and time off request features are perfect Multiple locations allows you to use employees at different sites, but you can see in lighter color where they are already scheduled to work Great value for the price They keep making it better and will let you know when an update has been made

Desvantagens:

There's a minimal international fee charged monthly for 7Shifts. But that's all!

7Shifts is the most used app other than our POS. Great value!

Comentários: Scheduling with 7Shifts is a breeze. It is well designed and functions. This in itself is all I need from my scheduling app to have a good experience while doing a task that can very easily become tedious. 7Shifts makes scheduling for us a fun task.

Vantagens:

While 7Shifts was the first and original scheduling app we tested, we did try 2-3 others. But we kept coming back to 7Shifts. At the center of this decision was the ease of use, and nice design that allowed for easier scheduling. A scheduling app has to do that and work for us. Without this ease of use scheduling can be a a tedious task. 7Shifts makes this a breeze.

Desvantagens:

I think 7Shifts has a very good core product (scheduling). And I only wish we had more time to test other features. But that is more on us, than the app. The one feature I wish we had back, as an administrator I wish I had the ability to quickly help employees with their password management. Resetting the passwords used to be easy some years back, whereas the admin was able to set-up a password for the end-user. That feature went away some years back.

Events and 7shifts

Comentários: It has been way better that hot schedules and I am happy thus far especially with the customer service !

Vantagens:

I like that I can use it on my phone or computer!

Desvantagens:

Sometimes the publishing gets confusing and I can’t find workers when I need them