15 anos ajudando empresas brasileiras
a escolherem o melhor software

Sobre Stripe

Com a Stripe, sua empresa pode começar a cobrar cartões de crédito online imediatamente. Nenhuma conta de comerciante ou gateway é necessário.

Saiba mais sobre o Stripe

Vantagens:

I have been using Stripe for over 5 years and when I needed to update my legal documents due to a marriage, the customer service agents were amazing to work with.

Desvantagens:

They can ruin your buiness and refund customers for no reason at all check comments all of the web Im not the only business they did this to.

Notas do Stripe

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,3
Recursos
4,5
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,6/10

O Stripe tem uma classificação geral de 4,6 em 5 estrelas com base em 3.071 avaliações de usuários no Capterra.

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Filtrar avaliações (3.071)

Sandra
Founder
Usuário do LinkedIn Verificado
Varejistas, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

So easy to use, great for small businesses

4,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Andrea
Andrea
Sócia, Brasil
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Gateway confiável para sites e lojas virtuais

5,0 há 2 anos

Comentários: Ótima, tanto nas vendas quanto nas implantações de meio de pagamento feitas nos sites e lojas online que desenvolvo e comercializo.

Vantagens:

O suporte técnico de desenvolvedores é muito atencioso, sempre resolvem os problemas.

Desvantagens:

Não existe ainda o processamento com PIX, no mercado brasileiro isso seria essencial.

maykon
diretor, Brasil
Engenharia civil, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Arkon-Stripe

4,0 ano passado

Comentários: Como usuário do Stripe, devo dizer que estou bastante satisfeito com a plataforma em geral. O processo de configuração foi relativamente fácil, e a documentação fornecida pelo Stripe é muito útil para entender as diferentes funcionalidades da plataforma.

Vantagens:

Em resumo, a função de pagamentos eletrônicos do Stripe é uma solução conveniente e confiável para enviar e receber dinheiro eletronicamente, torna o processo de pagamento fácil e seguro, permitindo que eu possa me concentrar em expandir meu negócio.

Desvantagens:

Uma das minhas principais críticas em relação ao Stripe é o suporte ao cliente, embora tenha um sistema de suporte por e-mail, o tempo de resposta pode ser bastante longo, o que pode ser frustrante quando você tem um problema urgente que precisa ser resolvido.

Kamilla
Atendente, Brasil
Restaurantes, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação de produto

5,0 ano passado

Comentários: Tem me auxiliado bastante nos pagamentos da empresa, ele é muito fácil de usar

Vantagens:

O Stripe é muito prático de usar, auxilia bastante nos pagamentos de funcionário e pagamento da empresa no geral, muito fácil de usar e introduzir no dia a dia

Desvantagens:

Não tenho comentário negativo sobre o produto

Débora Raquel Faria de
GERENTE, Portugal
Hotelaria, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Funciona bem

4,0 ano passado

Vantagens:

Foi rápida e fácila a integração, mas o software podia ser mais simples

Desvantagens:

Os custos por transação são eelvados, e não têm recursos humanos suficientes para uma formação inicial adequada

Matheus
Implantação, Brasil
Serviços de Facilities, 51–200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

AVALIAÇÃO Stripe

5,0 há 10 meses

Comentários: Experiencia muito boa.

Vantagens:

Facilidade de utilização e funcionalidade da farramenta.

Desvantagens:

Maiores atribuições nas versões teste e gratuita.

Ananias
Diretor, Brasil
Medicina alternativa, 51–200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação do programa Stripe

5,0 há 7 meses

Comentários: Achei muito positivo, fiquei bastante satisfeito com a praticidade, segurança e flexibilidade.

Vantagens:

O que mais gostei é que o Stripe é muito intuitivo e fácil de usar, além de ter muita segurança, o que é fundamental para passar confiança aos usuários.

Desvantagens:

Não há nada para ressaltar de negativo, o Stripe é uma boa ferramenta.

Fábio
Analista, Brasil
Sem fio, 11–50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Muito boa

5,0 ano passado

Vantagens:

Muito fácil de usar e muito legal a platafor

Desvantagens:

Pagamento eu acho muito caro as porcentagem que cobra

Sarah
Proprietária, Brasil
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Avaliação Striper

5,0 ano passado

Comentários: A experiência não foi das melhores, devido as cobranças e retenção dos valores por longos períodos.

Vantagens:

A segurança durante o pagamento e organização do aplicativo

Desvantagens:

O suporte ao cliente e as taxas excessivas.

Mayank
Mayank
Aspiring Enginner and Entrepreneur, Índia
Usuário do LinkedIn Verificado
Redação e edição de texto, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Stripe: Empowering Businesses with Secure, Seamless Payment Processing

5,0 há 2 semanas Novo

Comentários: My overall experience with Stripe has been overwhelmingly positive. The platform offers an intuitive user interface, comprehensive features, and reliable payment processing capabilities. The integration process was smooth, and Stripe's documentation and support resources were helpful in resolving any issues that arose. Overall, Stripe has provided a seamless and efficient payment solution for my needs. But as i said the i didn't like its fee structure so yeah that's all.

Vantagens:

What I like most about Stripe is its user-friendly interface and making payment processing seamless and efficient for businesses of all sizes with all the required features and Data security.

Desvantagens:

One downside of using Stripe which i think is its fee structure, which might be considered slightly higher compared to some other payment processing platforms, especially for smaller businesses (not with the multi billion dollar company )with lower transaction volumes.

Whitney
Owner, EUA
Bens de consumo, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Stripe is the Payment Processor To Fit Any Business Needs

5,0 há 3 semanas Novo

Vantagens:

The various feature embedded in Stripe for multiple different payment option capabilities is phenomenal. They have detailed outline of payment intents to look back at immediately should there be a problem with a debit or credit card that was ran for payment and they have security detection on transactions that don't feel genuine especially if running it manually. I love it. You also have the ability to send out invoices and payment links to customers saving the hassle of leaving their own home for a phone in order to deliver gifts to family/friends from miles away!

Desvantagens:

The only cons is the whole Ruby Gem and developer code setup if you don't know how to implement this on your own website you're building or even in your own cloud server or network server. It takes alot of research and how-to articles to read to start learning it as you go and if you're a beginner thats unfamiliar with command line basics and a terminal to launch from then you're in trouble! Ha!Ha!

Nevan
Manager, Austrália
Companhias aéreas/Aviação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

DO NOT USE STRIPE - its a CON!

1,0 há 2 meses Novo

Comentários: The site is clunky and not intuitive to use.
I wish I had read the very small fine print about them keeping their fees.
It seems that dishonesty is part of the DNA of all large corporations these days.

Vantagens:

Easy to integrate and the security system seems pretty good, but you dont really know until its too late.

Desvantagens:

I had a customer pay their AUD$7000 invoice twice. I refunded the second payment but Stripe kept the entire AUD$393 of fees !! For doing NOTHING!!! But it gets better. Stripe took 5.7% in fees when my international fees are only 3.5%. They claimed that it just covers their costs. Ironic how Paypal and the banks only charge a couple dollars for the same thing. They are fraudulent and dishonest.

Avaliador Verificado
Usuário do LinkedIn Verificado
E-Learning, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I really like Stripe

5,0 há 3 meses

Comentários: Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

Vantagens:

I like that you can use Stripe to take debit and credit card payments and the charges are not as high as some other payment platforms. It is also easy to set up.

Desvantagens:

Some of the functionality seems clunky, especially for recurring payments. You have to manually set the end date.

Nicole
Owner, França
Design, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Convenient and Essential for Payment Processing

4,0 há 2 meses

Vantagens:

I love that I can set up subscriptions and that I'm able to present both a payment button or a product description on my website. Sending payment links is super helpful as well for doing business internationally.

Desvantagens:

3% processing fee is steep and so I don't really like that they charge so much for payment processing but to be fair, I appreciate the ability to take international payments easily.

Peter
Director, Reino Unido
Ócio, viagens e turismo, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to Use Payment Processing

5,0 há 3 semanas Novo

Comentários: I am very pleased with Stripe and the reports function is very good

Vantagens:

Its very easy to use No setup fees, monthly fees, or hidden fees.

Desvantagens:

I do not have any negative views on Stripe

Abby
Author, EUA
Medicina alternativa, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Stripe is a brilliant way to receive payments

5,0 há 4 semanas Novo

Comentários: I'm really happy with Stripe and I highly recommend it to everyone.

Vantagens:

It's easy for people to use and their customer service was helpful.

Desvantagens:

The only con I experienced was that Stripe asked me to put in a person's email, when they buy my book, and the emails aren't readily visible. As soon as I asked Customer Support, they were able to get back to me with that information

Chima
Founder, Reino Unido
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Industry standard for payment process8

5,0 mês passado Novo

Vantagens:

Stripe does what it was setup to do. Help you receive money securely. I've never had problems getting paid or withdrawing from the platform.

Desvantagens:

The only issue I have with them is that they threaten to shutdown our nonprofit account at least once a year, the last one which was only just resolved this week.

Laura
Co-Founder, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good rates for credit card processing

5,0 há 3 semanas Novo

Vantagens:

Great rates for processing payments - very fair and transparent and user friendly.

Desvantagens:

Integration with shopify is not free there is an extra fee added on but shopify adds the fee on so it isn't stripe's fault but still inconvenient.

simon
Manager, Reino Unido
Roupa e moda, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Software for Web

5,0 há 3 semanas Novo

Comentários: really happy wont be looking elsewhere unless something happens

Vantagens:

Simple to use and setup, no real training needed, staff are happy using it

Desvantagens:

costs could be better however features overweigh this

Shane
Founder & Owner, EUA
Software, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Payment processing to suit your needs

5,0 há 4 anos

Comentários: Originally, we were looking to implement metered subscriptions for our SaaS offering, and we needed something that would integrate with a solution for WordPress. Stripe had exactly what we needed, and has continued to be our preferred payments solution for any new services we offer.

Vantagens:

The flexibility of Stripe is enormous. Every little detail can be customized (or not), as your business needs dictate. The documentation and testing environments are extremely developer-friendly, the docs even include real examples from your activity in the testing environment. With all that, it's not difficult to get up and going with all the various implementations available. For the simplest use, signup, grab your keys, and plugin them into your e-commerce software.

Desvantagens:

This was so much easier than working with PayPal, I really can't think of anything negative. But perhaps something I like "least"? That would probably be the settings section for tweaking things like payment receipts, logos, colors, etc. Seems I have to go hunting a bit to find just what I'm looking for, though it doesn't take long, and once you have it setup, it's not like you'll have to change the settings often.

Nayeli
Nayeli
Designer Developer Educator, EUA
Usuário do LinkedIn Verificado
Design, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Daily business necessity that makes my business run smoother

5,0 há 3 anos

Comentários: Not only is their system intuitive, but the customer service agents ACTUALLY like to help you! No fake smiles over the phone or loud exhaling and strained voices. You know which ones I mean ---- the kind you get from employees that don't like their job and it feels like it is a burden to help you. Yeah ---- NEVER have I experienced this with Stripe. They have a beautiful online system, they have happy employees ---- that can only mean Stripe really knows how to stay in business. And THAT is very important for my business because I use them on a daily basis. I love the way I can integrate Stripe onto many online applications for my business --- and continue to have 1 account to manage it all. I love that I can be added as a contributor to other Stripe accounts and access them via 1 single dashboard without needing to login again. Not only does this help me run my business but I am also able to offer custom coding services to others who have Stripe accounts that are trying to implement custom payments on their Wix sites via coding. I love the product and subscriptions payments --- I am able to easily integrate with programs that use my custom Stripe product page for payments so my branding stays consistent. I love that I can have instant pay out or 1 day pay out. I just love Stripe all around and I recommend it to anyone.

Vantagens:

I love how easy the onboarding process was. The dashboard is so intuitive, modern and sleek. When you forget to do something, the notifications remind you of any missing steps you need to complete. I have been using Stripe for over 5 years and when I needed to update my legal documents due to a marriage, the customer service agents were amazing to work with. It went a lot faster than working with the bank! It was very convenient to receive document upload links via text and email. I was blown away that the customer service agent that I was speaking to over the phone was instantly seeing all the documentation I was uploading ---- so he was able to expedite the auditing & approval right away!

Desvantagens:

It would be amazing if they would update their mobile app so I can do more on the go. Now with longer wait times at doctors offices --- or traffic jams or on the road ---- it would be great if I could do more from my phone instead of having to log into a laptop. I want to be able to create a client via the Stripe mobile app. I would like to check on my Capital loan. I would like to cancel an invoice via the app or basically manage the basics from my cell phone. Currently the main purpose of the phone is to view transactions, and that's it.

Erik
Erik
Developer/Consultant, EUA
Usuário do LinkedIn Verificado
Software, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Stripe is a GO-TO payment processor for SMBs

5,0 há 3 anos

Comentários: Stripe has enabled first class payment processing for our organization and the organizations we’ve implemented it for.

Vantagens:

Stripe is everything that people love about PayPal with everything a payment processing system needs to feel professional and high end to the end user. If you are using Squarespace or Woocommerce, Stripe is so easy to implement that you don’t even need development knowledge to implement it. Payment processing rates are fair and instant payout options are huge for businesses that are just starting out.

Desvantagens:

There’s really no con to Stripe. It’s definitely something that requires some development knowledge to implement it. but because of how easy it is for developers… Stripe has so much third-party support so you’re likely able to find a free implementation method for your platform.

Abele
Owner, Singapura
Varejistas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Our preferred payment processing company

5,0 há 3 anos

Comentários: From the day we started using Stripe, they have been an absolute joy to work with. Through the available (externally developed) payment plugins, accepting debit and credit card payments securely through our site has been a breeze. The account was up and running in no time with minimal manual steps. Never have we had any restrictions placed on our account because Stripe saw an officially licensed product as a potential case of trademark infringement, nor have they ever asked us for invoices from our suppliers. Yes, these are the kind of things our friendly PayPal does do. So often have we found our account restricted for some bogus reason. Not with Stripe. Stripe does what it needs to do and does it better than anyone. Do you know highly advanced customizations to restrict certain payments? You can set up clear and easy to understand rules. If you want detailed insight into a payment to judge whether the transaction is safe, you can see every single detail (bar the full credit card number of course) for every transaction. If Stripe were to develop better payment integrations for different platforms that offer the latest features and if they would waive refund fees for all customers, Stripe would get a 10/10 from us. We hope that we will be able to use Stripe for many years to come.

Vantagens:

Stripe is supported around the world and is customized for many regions, offerring localized payment options and on top of all that is affordable, professional, safe and secure. What more could you want from a payment processing company? Stripe's backend is simple enough for a beginning customer, but offers advanced functionality for those that require it.

Desvantagens:

No in-house developers that manage the systems integrations options such as Woocommerce integration. As a result, you are dependent on external third party developers to integrate new functionality or manage customer integration issues. Although Stripe does have a plugin listed, the plugin is incompatible with many installations and does not offer the latest features that are available through their API. Additionally, if you're not on their legacy plan, refunds are very expensive (you will not get your payment fees back). Stripe should offer a lower-cost refund option such as a flat $0.50 fee per refund to help small struggling businesses.

Eero
Manager, Finlândia
Eletrônicos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

The best generic payment processor out there

5,0 há 2 anos

Comentários: We use Stripe for the majority of our payment processing on online stores. It is reliable and fast, payouts are really fast too. The customer service has always been great, and so is the documentation. The service has always been on track with any annoying new EU regulations, so I can truly recommend this company.

Vantagens:

I use Stripe in dozen different online stores. It just works. Reliable, fast, great service all around. Affordable fees too. I am extremely happy I left Paypal behind.

Desvantagens:

I haven't found anything to complain about so far. This tells how great the service is. Usually, there is always something wrong.

Pius
Founder, Uganda
Internet, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Stripe

5,0 há 2 anos

Comentários: My overall experience with Stripe has been pleasant, profitable, and smooth. Payments are processed smoothly despite customer locations and my payments are mostly on time except for public holidays. I really can't complain about stripe.

Vantagens:

Stripe integrates with a lot of software builders and customer management platforms out there. No matter your app builder you are a lot more likely to find stripe integration than other payment processors out there. It's also very easy to manage and keeps tabs on everything happening on your account even on your phone with the mobile app.

Desvantagens:

When you deploy Stripe Radar, for which you extra pay BTW, sometimes authentic payments are flagged as potentially fraudulent and are not completed. When this happens it's very frustrating to the customer and to us as well. Improving radar is be more efficient would be very helpful.

Wisani
Convinient payments system, África do Sul
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Another successful payments gateway to trust

5,0 há 2 anos

Comentários: So far so good with us.I have no real issues with them mostly good issues like i have never has disputes as a user and as administrator .

Vantagens:

To be honest no one needs Labour intensive settings up process so with strip it has easy way to set up in has lot of ready made scripts fo different use. In an essence its easy to set up and for users its easy to pay using it.

Desvantagens:

Their business strategy told them that some countries and currencies are second to others so the development in those countries is less and and increase cost to deal witg them. For example in South Africa it does not partnered bank that makes little extra work to get money if you are a merchant.