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Avaliações do Agorapulse

Sobre Agorapulse

Pacote CRM e de gestão de redes sociais

Saiba mais sobre o Agorapulse

Vantagens:

The most appreciate is the team process integration to validate the contents with our customer.

Desvantagens:

It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.

Notas do Agorapulse

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,7
Recursos
4,3
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,5/10

O Agorapulse tem uma classificação geral de 4,6 em 5 estrelas com base em 710 avaliações de usuários no Capterra.

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Filtrar avaliações (710)

Lucas
DIRETOR OPERAÇÕES, Brasil
Publicidade e marketing, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Gestão de Redes Sociais ágil e na ponta dos dedos.

5,0 há 2 anos

Comentários: Uso há anos, e não abro mão de ter por onde passo.

Vantagens:

Os relatórios de audiência do AgoraPulse são os melhores. É quase como se você pudesse estar dentro de todas as rede sociais ao mesmo tempo.

Desvantagens:

Algumas instabilidades incomodam, mas sei que são por conta de permissões das próprias redes.

leticia
arquiteta, Brasil
Arquitetura e planejamento, 1.001–5.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

App médio

5,0 há 2 anos

Comentários: é um app que eu uso para organização, basicamente. Ele possui muitas ferramentas, mas como utilizo para uso pessoal, muitas delas não são interessantes, nem necessárias para o meu fim.

Vantagens:

A que eu mais utilizo é a do calendário, poder visualizar o meu mês ou semana de maneira geral, me permite melhor organização das postagens e contúdos.

Desvantagens:

não consigo me familiarizar com as integrações entre as diferentes mídias, fico sempre perdida.

Karina
Marketing, Brasil
Publicidade e marketing, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

bastante funcionalidades, Pratico.

4,0 há 2 anos

Comentários: Uso diariamente para agendar as publicações dos meus clientes, em um único local facilitando o atendimento dos clientes dos serviços como social mídia e o software corresponde as expectativas

Vantagens:

Facilidade no agendamento de publicações

Desvantagens:

As vezes trava e preciso recomeçar os agendamentos

Leonel
Leonel
Gestor Geral, Angola
Usuário do LinkedIn Verificado
Engenharia mecânica ou industrial, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas anteriormente:

Ligeira

4,0 há 2 anos

Comentários: Só usei o período de teste, mas foi muito boa a experiência neste período.

Vantagens:

Tem ótimos recursos de gestão de rede e é muito fácil de usar.

Desvantagens:

É muito caro em relação aos demais produtos.

Sara
Sara
Creative Design Specialist, EUA
Usuário do LinkedIn Verificado
Construção, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain

5,0 há 5 anos

Comentários: Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!

Vantagens:

I took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision! This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post. Agorapulse is fantastic as a listening tool as well! I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional!

Desvantagens:

My single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying.

Resposta do Agorapulse

há 5 anos

Sara, You have so many great quotables here! First of all, I'm sure you looked like a professional *before* you used our tool, but I'm glad that having us is icing on your professional cake! I'm equally happy to hear that we bring fun to your social media management. I wish there was something we could do about the invoice situation -- but if there's anything else we can do for you, definitely reach out to your friends on the support team! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Kassie
Kassie
Digital Media Director, EUA
Usuário do LinkedIn Verificado
Hotelaria, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

Great Resource for Teams Looking for Ease of Use

5,0 há 3 anos

Comentários: Wonderful. Customer service is great. Just using it is easy and has most everything you will need - especially for the cost.

Vantagens:

The ease of use both with the setup, daily use and maintenance of this product is by far the easiest tool out there.

Desvantagens:

There are a few features missing, for example being able to search all conversations by a specific word to find select posts.

Resposta do Agorapulse

há 3 anos

Hi Kassie, Thank you for your review! It's so great to hear that you find Agorapulse to be the easiest tool out therewe strive for this! We hear you on needing to be able to search all conversations by a specific word to find posts. The good news is this is on our roadmap now! We can't give a definite date for release but it's coming :) I have added you to this product feature list so that when we release it, you'll be the first to know. Please reach out if you have any other ideas on how we can improve the product for you! Cheers, Candace

Avaliador Verificado
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

Feels really clunky and there's a lot of improvement to still do

3,0 há 4 anos

Comentários: It's allowed us to organise comments and DMs

Vantagens:

I love that we can collaborate as a team and have multiple team members go in to reply etc. I also like the ability to schedule something multiple times.

Desvantagens:

Often comments do not get pulled through. Insta DMs never get pulled through so we have to manually check on another platform Editing a post for multiple platforms is not as smart as other software we've used. i.e. I want to be able to upload different image sizes for the different networks but it's not a feature. 'first comment' on IG isn't an option so hashtags need to stay in main post copy. Sometimes comments will come in days or sometimes weeks after they've been posted so we miss them.

Resposta do Agorapulse

há 4 anos

Hi, Thank you for sharing your feedback with us! Unfortunately, we do not support Instagram DMs at this moment. However, this is something that we are working on. Regarding our publishing options, we'll be releasing new changes that will make posting a lot easier. If you want to test these new options, feel free to contact me at samia@agorapulse so I can give you early access to these features. Thank you!

Adam
Adam
Co-Founder, EUA
Usuário do LinkedIn Verificado
Automotivo, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

The Best I Have Used, But Always Room To Grow

4,0 há 4 anos

Comentários: Very, very positive. The couple of times that I have needed help with something the staff was there immediately and helped. Also, when COVID first hit Agora was more than willing to forego a month's payment until we knew what was going to happen to our company. Zero pushback, zero arguing. That speaks VOLUMES of the kind of company you are.

Vantagens:

What I like most about Agorapulse is it the LEAST finicky social media scheduler that I have used. I have tried others (if you can publish the names of other companies: Hootsuite, Buffer. If you can't, just delete this line) and with those I was CONSTANTLY having to fix something. You can tell immediately that Agorapulse is in a different league than other social media schedulers. It is meant for managing multiple different accounts and to scale to use with teams. I recently brought someone on to help with some basic scheduling and I just had to simply add them, give them privileges, they scheduled the content, sent it to me to review and I could review and accept quickly across all of the socials. Easy, breezy, lemon-squeezy.

Desvantagens:

The only large con I can find about the software currently is not being able to easily adjust a post when it is scheduled across multiple different accounts. Example: I have a company that is in several different countries and as such different time zones. If I want to adjust some wording in one of those countries profiles I have to duplicate the original post and then schedule just that countries post. I realize I am probably in the extreme minority that has this problem but just wanted it known. The only other gripe is it's integration with Instagram, but that is NOT Agorapulse's fault. Instagram is a such a diva software to work with and it hates any sort of efficiency or outside API integration. It could honestly leave tomorrow and I would care less.

Resposta do Agorapulse

há 4 anos

Hi Adam, Thanks so much for this review. It's fantastic that you've found our publishing scheduler to be next-level. As far as the Instagram API goes -- oy, don't get me started :) I also hear what you're saying about editing for different time zones. I'll talk to my product team about this one. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Melissa
Melissa
Founder & Managing Partner, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Favorite Social Scheduling Tool!

5,0 há 3 anos

Comentários: I have used numerous social media tools over the last 5 years and have found Agorapulse to be the easiest, with the most features available, even at the lowest tier subscription.

Vantagens:

Ease of use. It is incredibly easy to schedule content, engage with followers, and create custom reports to better understand user behavior.

Desvantagens:

The need to use the app to post more than one photo to a post on IG. There are also often issues when trying to post an image to Facebook through a scheduled post. Many times the image doesn't end up appearing on the post. Would love if Agorapulse did an integration with Pinterest...and maybe even TikTok.

Resposta do Agorapulse

há 3 anos

Hi Melissa, Thank you for sharing your review! We are delighted to hear about your experience using Agorapulse! Unfortunately, due to Instagram's API limits, it is necessary to use the mobile app to post more than one picture on Instagram. We will keep you posted in case anything changes. I have also added your vote to the feature request to add TikTok and Pinterest. Cheers! Samia

Ryan
Ryan
Product Manager, Channels, EUA
Usuário do LinkedIn Verificado
Telecomunicações, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

Simplified Management for Multiple Social Networks

5,0 há 4 anos

Comentários: Agorapulse makes it easy to post content, engage in social listening, and respond to comments for multiple networks. It saves me a lot of time as opposed to using each separate network.

Vantagens:

The main thing that set Agorapulse apart for us was the advanced reporting, which makes it easy to share social media ROI with executives.

Desvantagens:

No issues I can think of. It would be nice to combine reporting for multiple networks without additional fees.

Resposta do Agorapulse

há 4 anos

Thank you so much for taking the time to leave us this review, Ryan!

Laura
Laura
Communications Officer, Canadá
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

Easy and robust

5,0 há 3 anos

Comentários: Everything has been very easy. We did the trial for a couple of months to test it out, and when it came time to move over it was seamless and easy. Their customer service has been so helpful and nice whenever I have questions.

Vantagens:

I really enjoy the easy-to-use interface for scheduling, but most of all I love the Power Reports add-on. It takes minutes to set up and schedule to run on a regular basis, looks professional and is easy to add analysis to and share with management.

Desvantagens:

A few tiny quirks, but customer service is amazing and provides workarounds/tips or adds to their suggestions from users for their developers.

Resposta do Agorapulse

há 3 anos

Hi Laura, What an awesome review of Agorapulse, thank you! It means so much to us that you took the time out of your day to complete this. We are so happy to hear that you love the Power Reports as much as we do! If you have any questions, always feel free to reach out. Cheers, Candace

Lainey
Lainey
Director, Nova Zelândia
Usuário do LinkedIn Verificado
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Agorapulse

5,0 há 2 anos

Comentários: Agorapulse just saves so much time by bringing the whole social media management process into one place.

Vantagens:

Agorapulse is constantly looking to improve the platform and there is a built-in forum that allows users to suggest improvements. So with this continuous development they are able to keep ahead of the competition and roll on new features on a regular basis.

Desvantagens:

The price! The caps on profiles make it really expensive to provide basic social media management to small businesses. With the currency exchange, I can be spending $150-$200/month per client.

Frank
Frank
Social Media Consultant, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Makes My Life Easier

5,0 há 4 anos

Comentários: This tool has made my life easier and has opened up a world of tools and functionality that allow me to service my clients in a better, more effective, way.

Vantagens:

LABELS! Groups Ease of use Reporting Free tools

Desvantagens:

I don't have any major complaints. The new tools, like the image editor, are great — could use a little more functionality (like basic lighting and contrast adjustments) but not that big of a deal.

Resposta do Agorapulse

há 4 anos

Hi Frank, Yay! So glad you love our features (labels, new tools, easy dashboard) as well as our round-the-clock customer support. If there's anything else we can do to make your agency's social media management easier, let us know. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Tayfun
Tayfun
Marketing Communication Specialist, Países Baixos
Usuário do LinkedIn Verificado
Publicidade e marketing, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Fast and easy

4,0 há 5 anos

Comentários: A very nice way for planning content posts and the statistics give me insight. Clearly everything works fine, the traffic is booming :-)

Vantagens:

Easy to use. Every element of the working area is functional and explainable. Creating a post is a breeze, no hassles. Individual editing for platform can be done right at the spot (for example Twitter posts). Scheduling is SUPERB, it comes with an approval system or a time scheduling system and best of all an repetition system, brilliant! Statistics are clear and usable.

Desvantagens:

LinkedIn posts don't come nicely, an image is being cropped. Also there is no summary statistics of all the platforms together (they are working on it as we speak).

Resposta do Agorapulse

há 5 anos

Hi there Tayfun, What a treat it was to read your review of Agorapulse. It's great to hear how our social media management tool is helping you with your scheduling and reporting. And yes, you're right -- unified reports are coming soon to make your social media reporting even easier. I've put your name on our notification list specifically for this feature so you'll be informed when this is ready to go live. Warm regards, Lisa at Agorapulse

Ben
Head of Search & Social, Reino Unido
Publicidade e marketing, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Has improved our agency workflow ten-fold!

5,0 há 4 anos

Comentários: Very positive, we had a hitch with shared calendars which turned out to be a bug that had never happened before, the customer service team escalated quickly and came back to me in the following days when the technical team had fixed it - couldn't ask for any more.

Vantagens:

The main reason for moving to AgoraPulse is the fact that it offers publishing, listening and community engagement with all providing great service but at a very competitive price for our size of agency. It is constantly introducing new features such as the shared calendar which is allowing us to drop another service and bring clients on to AgoraPulse for all processes of social management.

Desvantagens:

Not much - the only thing we would love is an alert when channels have no content scheduled in, given the number of accounts we manage it would be great to have this to know when they are about to run out or have run out.

Resposta do Agorapulse

há 4 anos

Hi Ben, So glad the features, customer support, and price point are working well for your agency! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Caleb
Product Manager, EUA
Publicidade e marketing, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Overall, the best bang-for-buck social media marketing software out right now!

5,0 há 4 anos

Comentários: With Agorapulse, we are able to schedule posts, manage profiles, and give detailed reports to all of our clients in the easiest way possible. I only hope that Instagram makes edits to their API allowing for carousels to be posted through a 3rd party app like Agorapulse. This software really handles any managing or tracking you need for your business or clients.

Vantagens:

I love the ease of use. When training new employees on how to use this software it takes no time at all until they understand the ins and outs of the platform. The features across this platform is only limited by Facebook and Instagram API. Anything a platform can do, Agorapulse does. To be so rich in features yet still easy to implement and learn is really something special.

Desvantagens:

Recently, Agorapulse implemented Power Reports, which was the one feature it was really missing. It allows for us to combine reports for multiple social media profiles in one file, instead of having to combine the reports externally like before. Its a fantastic feature, but for something that seems so necessary, I would say it is a con that it will cost extra once it is fully implemented (currently free while testing the feature).

Resposta do Agorapulse

há 4 anos

Hi there Caleb, I'm so glad to hear that you've found Agorapulse to be easier for your agency to publish content to your clients' social media profiles! We too hope that Instagram further opens its API so that we can provide even more functionality. It's great to hear how you're enjoying the Power Reports. We're working on a price point that most of our customers will be willing to pay. Stay tuned! Lisa at Agorapulse

Michael
Marketing, Itália
Publicidade e marketing, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Very user-friendly and efficient to use with some minor weaknesses

4,0 há 4 anos

Comentários: Simple setup, very easy and efficient to use, even for non-digital-affine people, many easy-to-use functions and many channels are supported. All in all, it makes working in a company with many pages and many users much easier. The calendar overview of scheduled posts is also very useful, you can easily move posts by drag and drop.
Only the display of comments under ad-posts is missing. And great would be a built-in advertising option (i.e. automatic boosting or similar). But new functions are constantly added.

Vantagens:

We looked at many tools for social media management. The price-performance ratio was by far the best at Agorapulse (even if the name is a bit bulky to pronounce ;-) The tool supports multiple channels, has an efficient and easy user rights management, has extensive and very easy to use approval processes or processes to assign messages and comments to other users. The built-in translation function is ideal because we work internationally and this makes the work much easier. Another advantage is that you can schedule Instagram Stories, which has proven to be complicated in the past and with other tools. The tool itself is self-explanatory, a long training is not necessary. The reports are useful and complement the information from Facebook Insights very well. In addition, you get Instagram reportings, which you miss with Instagram itself. All in all, I can recommend the tool because of its ease of use, the variety of functions and the good price-performance ratio.

Desvantagens:

The tool has some weaknesses, e.g. it does not support all features of the different platforms, such as Facebook carousels. In these cases the use the platforms themselves is necessary. And what is also missing is that comments on Facebook/Instagram ads are displayed. Agorapulse only shows comments on organic posts.

Resposta do Agorapulse

há 4 anos

Hello Michael, It's super to hear how our tool's onboarding, inbox, and reporting options have worked for your worldwide team. Our inbox captures ad comments on Facebook and Instagram so continue to reach out to our support team for more information. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Madison
Marketing Specialist, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Easy to Use, Increases Productivity, and Allows for Admin Approvals

5,0 há 4 anos

Comentários: Overall, our experience with Agorapulse has been extremely positive. We are no longer having to spend time every day posting to separate platforms, we are more easily able to get approvals on posts, and we've been able to easily target analytics to find the best days and times to post. We are very happy with our experience thus far.

Vantagens:

Agorapulse is incredibly easy to use and has increased the productivity of our marketing team. It saves us hours of work, and we can plan campaigns easier than before we had the tool. In addition, Agorapulse is the only scheduling tool we found that has a post approvals calendar, which is essential for our team. Our administrators love the approvals calendar and love the platform and how easy it is to use. Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.

Desvantagens:

There are only a couple of features our team feels could use some improvement. We frequently run into issues with the 5MB photo size restriction (across all platforms). We also wish it was easier to post a photo carousel from Agorapulse to Instagram without having to send a notification to a phone because we've had issues getting the feature to work, and we often have to schedule a separate post to Instagram and choose only one photo versus posting an entire carousel. However, considering the pros of this software and the increase in productivity we've seen since implementing it, these are small takeaways and not extremely difficult to work around when needed.

Resposta do Agorapulse

há 4 anos

Hi Madison, What a delight to read how efficient your content approval with our new Shared Calendars! Isn't a big timesaver? As soon as Instagram's API lets third party directly publish carousels, we'll add it to our dashboard. Fingers crossed! Lisa at Agorapulse

Kylie
Co-owner, EUA
Publicidade e marketing, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great for teams!

5,0 há 4 anos

Comentários: Overall, I'm very impressed with what AgoraPulse has to offer. It's a little more expensive than I wanted it to be, but it is worth it. I can't imagine going back to any other software.

Vantagens:

I like that you can easily assign stuff in your inbox to team members. Sending the product for review is very helpful too. I also appreciate the fact that I get a notification as soon as something might be wrong and then again when it is fixed. With other software I've tried, you don't know something is wrong until a post doesn't go out.

Desvantagens:

I do wish there was a way to manage Google My Business through AgoraPulse. I heard that's coming, so hopefully in the future!

Resposta do Agorapulse

há 4 anos

Thanks so much for your comments, Kylie! We're very grateful for customers like you and hope you stick with us for years to come.

Tanisha
Communications Specialist, EUA
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

So far, so good

4,0 há 4 anos

Comentários: Overall I have had a good experience.

Vantagens:

I like the abliltiy to plan ahead and repeat posts without having to recreate them everytime. I also like that my team can proof posts before we send them out.

Desvantagens:

I do not like that I have to jump through hoops to go back and make an edit in Facebook, and I hate that the reports are not included in the huge price that we already pay. Reports should not be an add on feature.

Resposta do Agorapulse

há 4 anos

Hi Tanisha, Thank you for your review! Unlimited reports are included with every Agorapulse subscription. We did release a new add-on a few months back that allows you to build customized reports with data from multiple social profiles. However, unlimited individual reports (and exports) are and will remain included with every plan. We are currently working on new publishing options that will help you schedule (and edit) your content faster. We hope that you'll like them! Again, thank you so much for your comments!

Avaliador Verificado
Usuário do LinkedIn Verificado
Relações públicas e comunicações, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Expensive but solid functionality and support

4,0 há 4 anos

Comentários: Happy except for the price. Found them responsive for tech support, even respond to feature requests

Vantagens:

1. The company is always improving the product and really worked hard to match the native platform functionalities and built in feature requests over time – eg Facebook tagging a few years back. 2. Had good additional functions like contest support and prize winner picker, which we used quite a bit. 3. Now they have monthly social media experiments which is awesome for real truths.

Desvantagens:

1. Plans are Expensive 2. Does not integrate Google My Business 3. Visualisations in reports are hard for clients to understand. This is a pretty common problem across different SMM saas anyway — the charts are ok to see trends, but to many clients straight-up numbers are the most comprehensible. 4. Did not have automated publishing to Instagram during the years we used Agorapulse so we had to pay for another app that did allow it and eventually stopped using Agorapulse for this reason. By the time they had this feature we were locked into an annual plan for that other app

Resposta do Agorapulse

há 3 anos

Hi there, Thank you for your review of Agorapulse! We want to let you know that you are heard and would love to be able to talk with you more about your review. Please feel free to reach out to me or our support so we can talk with you directly! So happy to hear you appreciate us constantly improving Agorapulse! We strive to give you the BEST. Talk with you soon, Candace Agorapulse

Bruce
VP, Corporate Communications, EUA
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Highly functional, reasonably priced Social Media Management

5,0 há 3 anos

Comentários: The main benefit for me as the only social media manager in my company is the automated posting. I don't have time to turn my attention to LinkedIn and Twitter every day and interrupt other activities I have to focus on. So being able to focus for a short time and schedule posts several days in advance is a big help. I also like the Chrome plugin and mobile apps that make it easy for me to create new posts to both platforms from almost anywhere. Finally, their customer service team is always responsive and helpful -- they have a chat button in the corner of their web app that is always there when I have a question, in addition to a comprehensive knowledge base.

Vantagens:

Agorapulse has always impressed me with its focus on ease of use and intuitive interfaces. All features seem well planned and implemented. What I like most is the ability to schedule the automated posting to Twitter and LinkedIn. Agorapulse makes it easy to manage publishing queues for different types of articles and to automatically repeat posts when it makes sense. The calendar view is clear and easy to understand. They just added the ability to add "notes" to the calendar to indicate upcoming events that you want to promote on social media. Team collaboration features are also robust.

Desvantagens:

Agorapulse manages a user voice platform where we can request features and vote on feature requests from others. And they frequently add new features. One small drawback of the platform is understandable, given their target market -- but it seems they are more focused on the needs consumer-focused social media vs. the "professional" market on LinkedIn. I think they should prioritize more features for LinkedIn content and audience management that would help companies build professional relationships.

Resposta do Agorapulse

há 2 anos

Hey Bruce, Thank you for sharing this review! We are delighted to hear about your positive experience with our tool and we will definitely continue working on improving our platform based on your suggestions. If you have anything else to add, feel free to reach out to us. Cheers, Samia

Matteo
Digital Marketing Manager, Itália
Usuário do LinkedIn Verificado
Publicidade e marketing, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

Complete for all we need

4,0 há 5 anos

Comentários: The experience with Agorapulse is very positive, it significantly speeded up our work.

Vantagens:

Agora makes it easy to post and follow multiple pages. I like the possbility to replicate post, the calendar view that gives me a complete overlook of the monthly schedule. I also like the flexibility in managing the subscrition plan, where I can buy additional features as I need. I also like the fact that the developers are pretty active and keep on adding features.

Desvantagens:

I think the software needs some improvement on the overall functions that it offers. First of all, it needs to give the ability to schedule instagram stories without any workaround (the solution that you guys are using now is not convenient at all, look at Storrito for some insights). Activity assignment could be improved, in the way that there should be the abilty to have a conversation over the assigned item, not only a message. I would also like to see better functionality in terms of # following and mention monitoring. Reports could be improved in addding customizations to the data that it exctracts and in scheduling reports that may be sent out to clients.

Resposta do Agorapulse

há 5 anos

Hi there Matteo, Thanks so much for sharing your Agorapulse experience with GetApp readers. It's great to hear how you're using our social media management features. We wish we could permit Instagram Stories scheduling like some of the other tools out there -- but then we'd be violating Instagram's terms of service. (And we don't want to do that.) As for the revamps to our reports, we have team members working on that right now! I've added your name to the notification list regarding emailed/scheduled reports. Lisa at Agorapulse

Maddy
Social Media & Digital Content Coordinator, Canadá
Educação superior, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Used every day at post-secondary institution, very user friendly!

5,0 há 5 anos

Comentários: We have a huge group of people with different levels of expertise using this program across many different sub-departments. I have found that the customer service paired with the easy-to-use interface unmatched when using a site like this.

Vantagens:

Agorapulse is a very user friendly site that allows for everyone on my social media team to easily use it. The functionality is unmatched, after using other sites previously it's easily the most straight forward and accessible. I love the ability to post on multiple accounts at once, monitor what is being said about our services and work collaboratively with my team through here.

Desvantagens:

The only downfall that I can find is the inability to respond to DM's on Instagram. However, this is not because of Agorapulse, but rather the API of Instagram itself. It's just something to be mindful of if this is something that you want included as this is not possible at this time.

Resposta do Agorapulse

há 5 anos

Hi there Maddy, I'm thrilled to hear that the combo of our functionality and support is doing well for your team at Brock. We aim to be an easy-to-use social media management tool for marketers of all abilities :) I hope on a daily basis that Instagram's API becomes less restrictive so that we can offer the ability to respond to DMs, etc. Once those features are allowed, we'll be sure to offer them as soon as humanly possible. Warm regards, Lisa at Agorapulse

Andrew
Content Manager, EUA
Publicidade e marketing, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Product for the Price!

4,0 há 4 anos

Comentários: One of the most helpful and least intimidating platforms I've come across. One of the best scheduling and basic reporting tools you can find for the money. The customer service has been wonderful and our clients look forward to our reports every month. I was able to easily assist my colleague with getting started using their own login. The data is not as rich or in-depth as other platforms, but Agorapulse is perfect for smaller companies wanting a basic tool for scheduling posts and tracking basic "vanity" metrics.

Vantagens:

The software was incredibly easy to use and organize. Also, any time I ever run into a problem, the customer service team responds quickly and with incredibly detailed and helpful responses. The Power Reports features makes it a breeze to get monthly reports over to my clients. Also, the scheduling tool is very intuitive.

Desvantagens:

I wish there was YouTube reporting as YouTube is a pretty important platform for many of my clients. Also, I wish it were easier to communicate through Instagram's direct messages on the platform.

Resposta do Agorapulse

há 4 anos

Hi Andrew, We really appreciate the time you took to write such a detailed review! Thank you so much!