Strong ERP solution for Manufacturing SMEs
Avaliado em 02/05/2019
Avaliador Verificado
Comentários: We've been working with EFACS E/8 for 15 years, and this software is now the central core of our business processes. Support is responsive, and the implementation team understand manufacturing processes, and have wide experience, so can develop effective tailored solutions. The product continues to develop and evolve with new functionality and improvements.
Vantagens:
Comprehensive solution - covers 90% of business functions off the shelf. Therefore we can run the entire business on a single package, with no transfers of data between systems, no duplication, and users only need training and experience on one platform to cover a wide range of business functions.
Adaptable and accessible if you need to tailor some elements to your individual business.
Browser based, so easy for users to pick up, and can be used on a wide range of hardware.
Desvantagens: As it is a very comprehensive package, it can be cumbersome if you are only trying to use small elements of the system.
It does what is says on the tin
Avaliado em 11/12/2018
Avaliador Verificado
Comentários:
Having work for the last 18 years with EFACS in 5 companies covering varying industrial sectors, I have found that it always offers the business great benefits, with an easy to use interface.
Controlling all areas of the business with ease.
Vantagens:
Interface - intuitive and easy to use/navigate.
Programmability - very easy to add extra functionality to the system, from simple extra columns on screen to complex business logic.
Desvantagens: Can be problematic being tied to only Windows IE for some users who are used to other applications.
Resposta dos fornecedores
por Exel Computer Systems em 14/06/2019
Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara.
Very good customer experience
Avaliado em 03/05/2019
Laura A.
Comentários: EFACS8 has been a very good fit for our business, providing us with the platform to bespoke the system to our companies specific needs.
Vantagens: The system is very user-friendly and easy to navigate around. Customer support is exceptional and always answer queries in a timely fashion. The freedom to bespoke the system is also a big positive as if there is not something in the system that works for your business you can adapt it to suit. The fact that you can link the system with the Microsoft Power Platform is a brilliant function as you can build your own apps and power bi reporting.
Desvantagens: The developer screens take a little getting used to, however, once you are of-fay with them they become a lot easier to use.
Excellent ERP System
Avaliado em 13/05/2019
Malcolm G.
Comentários: Covers all our business system needs. Most recently, "Making Tax Digital". Couple of years ago, moved all of our Quality Assurance requirements into the ready-made module on EFACS
Vantagens:
Easy to use
Live development
Easy to extend functionality
Built-in and open source report writers
Desvantagens:
Limited to IE
Need to limit JAVA updates
Resposta dos fornecedores
por Exel Computer Systems em 14/06/2019
Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara.
Very poor
Avaliado em 05/09/2018
Avaliador Verificado
Comentários: A painful experience from start to finish - we would not have chosen EFACS had we known the difficulties up front.
Vantagens: MRP eventually was an improvement on our previous solution.
Desvantagens: Vastly oversold, we ended up developing many features that we had been led to believe were out of the box. Customisation was very difficult, requiring seldom-available consultants to spend 100s of pounds a day to set up. If we requested a feature they just did it blindly, rather than advising the best way to accomplish it based on their experience, which meant that time and money was greatly wasted reaching a workable solution. Resolving even basic issues could take months. Speaking with one consultant could lead to a vastly different answer than another so there was little consistency. We had to refuse to have two consultants back as their work and attitude was so poor. CRM is very basic. Very clunky to get around.
Resposta dos fornecedores
por Exel Computer Systems em 17/12/2018
I am sorry to hear about your poor experience, and regret that in this instance we fell short of our standards of customer service. In our 33 year history, we have implemented hundreds of business systems both in the UK and around the world, and we pride ourselves on the number of successful implementations and high quality customer service that we offer.
We do not know which company you are from, but please contact either your Account Manager or our Customer Services Manager so that we can resolve your concerns.
Fantstic Fuctionality with an easy to use inteface
Avaliado em 09/12/2016
Nathan B.
Comentários: I have used EFACS for over 10 years now in 3 companies and have always found it packs great functionality with an easy to use interface, incorporating many features not found in far more expensive systems.
Vantagens:
Interface
Feature
Ease of Use
Desvantagens:
Limited to Window IE
Uses JAVA
Resposta dos fornecedores
por Exel Computer Systems em 14/06/2019
Exel appreciate your positive review. You'll be glad to hear that with the latest version of EFACS E/8 - Released in June 2019 EFACS now includes multi-browser support, allowing you to choose your preferred browser to access EFACS E/8. Supported browsers include: Google Chrome, Microsoft Edge, Microsoft IE, Opera and Safara.
EFACS Functionality
Avaliado em 15/05/2019
Scott F.
Comentários: Good
Vantagens:
Intuitive to use. Very flexible and customisable
Workflow toolset enables plenty of automation and control
Desvantagens: MR33 and below requires IE. Recent builds have rectified this