Avaliações do JobNimbus

JOB TASK SCHEDULING,CLIENTS MANAGEMENT AND JOB TRACKING MADE EASY

Comentários: life has being easy, the tension we get from tenant/client, that we should to their respond to their services failures has reduced, and get response from our team quickly.

Vantagens:

My firm have being got a job to manage residential facilities and building services maintenance for clients and developers, we had a lot of job and calls from clients for over a year, with out a software, finally when we got a recommendation, we started with a trial version, the application was easy to learn through the help of videos, and the customer care response,tracking our jobs, technicians and client information and emergency needs on a mobile application software was a break through for my firm.

Desvantagens:

Learning how to use the software with just videos was difficult, it would have being easier, if the customers care line can be available to respond at every instant,training the technicians and advising our client to subscribe to this application was not easy, but they now enjoyed its, they get their problems solve on just with the application on their mobile devices.

Couldn't Live without it!

Comentários: I have had a fantastic experience with JN. As a company it has been a god-send to help us be more organized, streamline our process and stay on task. If you are looking into Sales Force - STOP!!! It is over burdensome and made for companies that have thousands of employees. JN can handle whatever you throw at it, but it is so much easier to use and very friendly to new hires.

Vantagens:

How easy it is to work within the application without prior knowledge. Everything you need to do is in one place or in multiple. It's SO EASY to figure out how to work this sytem, even without training. I give our new hires an overview of JN and teach how to find the pipeline, add a new client or POC, and how the calendar works. After that, I simply direct them to the HELP videos so they can continue to expand their knowledge on the product. EVERYONE has been successful with JobNimbus. WE LIVE by this product! From our clients, correspondence, scheduling of initial appointments, progress of job, and more. JobNimbus is the BEST CRM I've ever used in over 30 years in the construction/service industry.

Desvantagens:

There are a few things that could be better. The ability to leave an email in process within JN to check the calendar isn't possible. There is a work around, but I would prefer it be direct.Being able to have a drop down menu for email templates instead of an exploded list would be super helpful.Believe it or not, there is A LOT of blue used in the platform. This is ok for almost all of the screens with the exception of the pipeline. The blues used are so similar, you cannot easily see the side slider bars to move clients up and down or to simply navigate the pipeline - the bars are also VERY thin and hard to grab. This is minor but can be a nuisance.

Very user friendly for roofing companies

Comentários: We made the switch to JobNimbus and couldn't be happier. We were hesitant at first, but the decision was made to try it out. The transition was pretty flawless. It is easy to use and does everything that we need it to do (job tracking, estimating, CRM, ordering, communication, etc).

Vantagens:

I love how easy JobNimbus is to use. I love the interface. I am usually at the computer so I use the web version and it is so simple. I had doubts after using other tools out there, but JobNimbus definitely has everything needed.

Desvantagens:

At times, the permissions were a little confusing when assigning jobs to employees/users, however, once we figured that out, it has been flawless.

Great concept for construction companies - Massive room for improvement

Comentários: JobNimbus was built specifically for construction companies and offers an end-to-end solution, from Lead Acquisition to Invoicing. It's extremely difficult to tweak and configure more "generalist" CRM's and Project Management apps to fit the construction industry workflows and specific steps, so there definitely is value in this software. Although it is far from perfect, it offers an almost ready-made solution for construction and roofing companies, allowing for a fairly quick onboarding.
The starting idea is great, but it is definitely perfectible. The biggest flaw with JoNimbus is the fact that it has different workflows for Contacts (homeowners and people in general), and for Jobs (actual work being performed). While it sounds great, once you dig a little deeper, you realize that the pre-defined statuses for Contacts and Jobs are the same! This, instead of creating clarity and differentiating both aspects of a job, leads to massive confusions with low-tech employees: if a Sales Rep saves a contract under a Contact instead of a job, the person looking for that contract under Job will not find it unless they look under Contact. It might be hard to understand if you have never used JobNimbus, but the bottom line is it creates (many) mix-ups.
Additionally, the mobile apps are so bad our people have stopped using them and are opening the desktop version on their mobile devices. All in all, we are better off with JN than without, but needs a lot of improvement.

Vantagens:

- Designed specifically for Construction and Roofing companies - End-to-end solution, from Lead Acquisition to Invoicing (not advanced financials though, it won't replace your accounting software) - Highly customizable (although not as much as we'd like or need) - reasonably priced when compared to alternatives, no setup fees - Great customer support

Desvantagens:

- Confusing workflows (more on that below) - Not the easiest program for people who are not tech-savvy, steep learning curve - TERRIBLE mobile apps (IOS & Android). It's so bad our field guys have resorted to opening the desktop version on their browsers - Custom template building somehow limited: no math formulas allowed, inserting tables and making them fit the page is a pain - The main dashboard and the constant notifications and task reminders are overwhelming instead of being useful

Must Have

Comentários: Must have in any sales industy especially in the construction industry

Vantagens:

being on the go like most contractors being able to go through all your customers, jobs, tasks, and other key things in this industry at the touch of a button.

Desvantagens:

Not a lot of cons. I wish when documents fail to save or close randomly it would auto save.

Sharp Construction Thinks JobNimbus is Amazing

Comentários: We have been bringing on additional salesman and being able to track the leads that we distribute has allowed us to see who is weak and where. We have also used JobNimbus to increase the amount of reviews that are coming in (93 5 Stars and counting). It has allowed us to measure lead success or failure, which has whet the taste buds to have more understanding and to discover deeper ways to measure our success in other ways. It makes you realize what could be if..... When you have questions that a product like JobNimbus answers, it makes you realize that with a little extra effort, you can explode your business. We are thrilled to have found JobNimbus.

Vantagens:

We did not come from another CRM to this platform. This was our first experience and the choice to team up with JobNimbus has been exactly what we were hoping and looking for to help manage and grow our business. The automation features are, by far, what we have enjoyed the most. Adding automation has helped us seal up the cracks that occur when taking a customer thru the construction process. Nimbosa, as we affectionately call it for no apparent reason, has been a major factor in leveling up our company with regards to communication and customer management.

Desvantagens:

This requires thought, which, I think, means that we would have to search to find a problem. We are anxiously anticipating the roll out of the tracking and measurement graphs that were dropped at the Orlando convention. So I guess, the fact that those are not fully rolled out yet would be one of the things that could be a negative.

Great CRM for roofing industry

Vantagens:

Being able to keep track of all of our customers in one spot. Being able to run sales reports, but these still need to be tweaked. They are very hard to get the exact data we need. Being able to keep track of emails and conversations through the CRM.

Desvantagens:

Sales reporting feature seems like our reporting is not accurate still

A Construction Professional’s Best Friend”

Comentários: I have valued the helpful customer service offered by JobNimbus, which helps with queries and problems.

Vantagens:

Users can access the platform while on the go thanks to JobNimbus' mobile app.

Desvantagens:

Several users have had trouble personalizing the software and having it sync with other programs.

Could be a little better, but did what we needed at the time

Comentários: Overall, it worked while we needed it. We did switch to another program but only because we felt that JobNimbus was expensive in comparison to a program that had more capabilities.

Vantagens:

We loved the home page. It kept all our leads, sales, and jobs in separate but very organized views.

Desvantagens:

Searching was a little difficult because it didn't connect jobs to signed contracts, so a client's info was in two separate places. And lets say they added something later, it would be even more difficult to find.

JobNimbus

Vantagens:

It provides real-time tracking. Data protection is also highly guaranteed.

Desvantagens:

It is difficult to use for non-experienced users.

Very Fungible.

Comentários: Very good..big learning curve for some people, but worth it in the end.

Vantagens:

This software is great for day to day operations, quoting, and tracking of construction jobs. The software is very fungible meaning that you can make it into whatever you need it to be. Took a long time to implement and getting it to fit what we do perfectly but it is possible and it's possible for you too.

Desvantagens:

Not a whole lot of cons here. However there were some issues with syncing with QuickBooks that we had to work through. Also there is a huge limitation in the products and services catalog if you want to build one. We run into issues with character limits when syncing with QuickBooks online. QuickBooks online allows a 100 character limit and jobnimbus only does 31. there's a very long work around to this to maximize the character limit in QuickBooks online, however it means in putting the same product or service 3 times into the system. This would be eliminated and or fixed if jobnimbus would remove there 31 character limit in their product and service name.

A guy who needs everything to be simple

Comentários: 8-10 cant bitch too much

Vantagens:

the integration of pictures & the way the initial estimate can "create" more documents that we use. the uniformity is great. I live the estimate process software... I'm always busy and i can prepare a quote very quickly

Desvantagens:

I absolutely hate how difficult it is to actually set the date and time for a lead appointment with the mobile app. It sucks.... the way you select the date and time is really a pain in the ass.. try it you'll see what I mean

Job nimbus

Comentários: Job nimbus has worked really well for our Roofing company. We are able to communicate better with our customers and employees.

Vantagens:

How quickly we were able to transfer over, and the capabilities of the software. I like that we are able to put all forms/docs and pics into 1 job file in one location.

Desvantagens:

The sync with quickbooks does not really work.

So Sweet!

Comentários: It helps our company focus on our business, not on software.

Vantagens:

It is simple to use and team others to use. The people in customer service and very friendly. Their software is very friendly to our users too.

Desvantagens:

I can't use forms that could help me with lead follow up... that I am aware of.

Overall solid, but real opportunity to be excellent

Comentários: Great people. On the right track. Need to HYPERdrive the next 12 months. I would recommend outside investor if cashflow is an issue to begin solving the long list of requests given by users.

Vantagens:

Ease of use and monthly fee. Good value for the spend

Desvantagens:

1. Estimating needs work ... integration with 3rd party might be best 2. App can be glitchy 3. support is pretty weak .... can almost never get anyone on the phone. When you do, often get conflicting answers 4. Sales reporting needs a lot of help - ROI, individual sales reporting, goals etc. Should integrate with a ZOHO or similar 5. Financing needs built in 6. Needs integrated with ABC asap! 7. No real demo tools at all 8. Digital signature needed. 9. No real contract tools

An easy-to-use application for organizing all records, appropriate for all corporate purposes

Comentários: JobNimbus lets the organization to handle supply chains, sales, and warehouse activities efficiently and correctly. JobNimbus reports can also be used to prepare accounting and tax records. JobNimbus has helped organizations get rid of vast amounts of paperwork that used to burden salesmen and accountants. With JobNimbus, all client records, data, and orders are safe, and preparing sales reports and tax records has become much easier.

Vantagens:

All firms need JobNimbus to organize the process of providing their own documents, especially receipts and receipt vouchers. With JobNimbus, the company will have an integrated system that contains all records and papers, eliminating the need for vast amounts of paper records and the hassle of archiving them, especially because organizations have many paper forms that require extensive checking and searching for. One of JobNimbus's most notable features is its ready-made templates, which allow you to create custom invoices in the company's name and use the same format for all customers. She has the need. Its reports and analyses will help you arrange your finances and prepare budgets efficiently.

Desvantagens:

JobNimbus is simple to use and helps the company eliminate significant volumes of paperwork and records. JobNimbus has an incredible interface, it is really easy to operate, and the company reps can handle it promptly.

Great program, easy to use, awesome support team, and constantly improving!

Comentários: We are one of those companies that started with pen and paper alone. As our business grew, we started falling behind because we spent so much time doing what is now accomplished with JobNimbus. This program is absolutely a game changer for us. It brings almost every aspect of our company into one place. Everything in a customer file (or any other "contact type") becomes searchable by nearly any piece of information pertaining to that contact. Any number of contacts can be made "related", making all correspondence between related parties available in one spot. That includes contact information, emails (yes, emails!), attachments, estimates, invoices, budgets, material orders, etc. The way that the estimate/invoice/material order system is set up allows you to create separate templates for quick, easy, and all inclusive documents. You can even create different price lists for different suppliers and/or locations. They eliminate the need to write multiples of the same information (i.e. you can turn an estimate into an invoice, material order, or work order). Work orders can be assigned to any sub-contractor and placed onto a board that is categorized into a workflow that you can completely customize by whatever steps of the job your company has. It's extremely versatile in that regard, and once you determine how you want your workflow to operate it is very functional. You can use the budget feature to track costs on a job and calculate commissions. I could spend all day ranting about all the features that JobNimbus offers, but it boils down to this: JobNimbus offers tremendous value to your company. One more note about their support and development team. I had a TON of questions during the implementing of JobNimbus into our company and was on the phone with support a LOT. They were always very accommodating and patient with me, providing me with answers and resources at every turn. Over the course of the past few months alone, there have been MANY updates, both web version, and mobile app. They have a great feedback section on their website and they DO listen to user input. I am excited to see how far they will go from here and have enjoyed watching them grow into an industry leader.

Vantagens:

Several integrations with major programs (EagleView, Quickbooks, Sales Rabbit, naturalForms, Accurence) Mobile App E-mail integration Low cost Ability to create custom reports to help your business monitor

Desvantagens:

There are no cons.

Just use JobNimbus

Comentários: Excellent. Just get set up & use this CRM. You will not be disappointed.

Vantagens:

Love the support & options to make this fit exactly what we want.

Desvantagens:

A few little tweaks, but the support staff is aware & working on them. Thank you.

Almost there...

Comentários: This has helped us track our project exponentially better...as long as everyone enters the data.

Vantagens:

I love the ability to track communications and all files for a client through the project lifecycle. Especially when it is paired with Company Cam for tracking changes/photos.

Desvantagens:

I would love to see this integrate with .xls document exporting better. It would be an amazing step if I could export an estimate or Invoice into an excel format for further breakdown and project tracking. This would in turn give much better opportunity for profitability and ease of use. As of now, I have to double enter everything OR use a completely different estimating suite....which I would rather not do.

Good program as long as every person in the company is devoted to using it.

Vantagens:

The best part of the program is the job board section. It comes in handy for every department in the company. Each employee can see where a job stands and you can set notifications, so they will know about a job they need to pay attention to. Being able to import customers from previous CRMs is great. It means you won't have to do a lot of data entry of past customers to catch up your Job Nimbus database.

Desvantagens:

The only downfall, which really isn't the fault of the program at all, is if one person doesn't update a job along the way, the job could get lost. To make Job Nimbus a successful CRM in your company, every employee needs to use it every step of the way. An example is if your production manager forgets/fails to update a job as complete, the accountant would never know they are supposed to bill the customer. I'm sure there would be a workaround, but we ended up deciding it wasn't worth using this program because some employees would skip crucial steps, resulting in jobs getting lost.

Thank You JobNimbus!

Comentários: This is has been a great tool to keep track of projects and to track my employees. Thank you!

Vantagens:

I loved that it is SO user friendly. This is very important to me as I have some team members who are a bit dated in their usage of computers and software. This is very user friendly and easy to maneuver. I love how you guys are constantly updating, there are many ideas floating out there and since you are listening to them and doing what you say, its a huge incentive to stick with you. You're not afraid to grow and we love that.

Desvantagens:

It's difficult to get someone on the phone to help. I honestly don't have the patience or time to wait for emails all the time. I need help and a response immediately, so having a call service that is immediate response would be VERY beneficial. Please keep our ( the consumers) wishes in mind for more growth. I am YEARNING for the capability to edit my font in the email platform and to be able to add a second email.

JobNimbus Keeps Us Organized

Comentários: It is amazing to go from the folder world to having all of the information electronic. We still keep folders but the need to keep them over time will diminish the more years that we use the Nimbus. Also with the Nimbus being able to be accessed from the jobsites if something is left at the office it is able to be retrieved.

Vantagens:

I like that this software is easy to use. The app is good for looking up information on the go and uploading job photos as the salesman is on the job. The invoices and forms are very professional looking.

Desvantagens:

There are lots of places to do the same thing which can get confusing from time to time especially new users. I know it is not accounting software, but it would be nice to be able to send an invoice off of the Nimbus with payment options that would integrate with QuickBooks. The invoices generated from Nimbus are much nicer than those from QB, but because the ability to do that is not integrated we are forced to send online invoices from QB.

Easy to use software

Comentários: Creating reports is awesome. We can get our information immediately and understand the state of our company and to know what decisions to make.

Vantagens:

User-friendly, easy to use and to teach people how to use it. Reports

Desvantagens:

Don't like how the notes don't follow a thread. Each time that someone replies to a note it goes to the top instead of under the note that they are replying to. This is annoying because there can be 10 notes between the note you are replying to and your reply so following is confusing.

The best tool for partnerships to perfectly organize invoices and customer records

Comentários: JobNimbus has helped companies get rid of large amounts of paperwork and records that used to be tiring salespeople and accountants with sorting and keeping them. With JobNimbus we no longer need that, as all customer records, data and orders are kept in a safe place, in addition to that, preparing sales reports and tax records has become much easier.

Vantagens:

The most part I love about JobNimbus is the ready-made templates that it provides, which gives you the ability to issue custom invoices in the name of the company and has the same format for all customers, and I also like how all data is stored in the system and how to extract reports and budgets with ease and in an organized manner. With JobNimbus, you will have an integrated system that contains all records and documents and eliminates the need to prepare and store many forms that are difficult to understand and find when needed.

Desvantagens:

Everything in JobNimbus is organized as required, there is nothing unwanted to mention, JobNimbus has an amazing interface, it is very easy to handle, and the company reps can handle it efficiently.

Review of Job Nimbus

Vantagens:

-Ease of access/mobile options -Organization it provides my business -Amount/diversity of info I am able to upload, use, edit, and keep track of in the program

Desvantagens:

It could be a little more user friendly. I am young and grew up in a generation that relies on technology for everything so it was not difficult for me to navigate. However, the owner of the company I work for is older and has somewhat of a difficult time with technology so he hasn't been very easy teach how to use the program.