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Avaliações do LeadSquared

Sobre LeadSquared

Projetado para ajudar a sua empresa a vender mais rapidamente. Priorize leads e tarefas, recomende ações e ajude sua equipe a executá-las.

Saiba mais sobre o LeadSquared

Vantagens:

Software integrates the company work process as per its own requirement. Hassle free CRM software.

Desvantagens:

He has difficulties working with a number of contacts. The integration with other administrative softwares is a bit complicated.

Notas do LeadSquared

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,4
Recursos
4,2
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,0/10

O LeadSquared tem uma classificação geral de 4,3 em 5 estrelas com base em 158 avaliações de usuários no Capterra.

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Rahul
Rahul
Administrative Assistant - Admissions,
Usuário do LinkedIn Verificado
Gestão da educação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Very Useful Software for Sales Field

5,0 há 8 anos

Comentários: I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Vantagens:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Desvantagens:

Third party integration with LSQ takes time.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Ashutosh
Ashutosh
Vice President, Índia
Usuário do LinkedIn Verificado
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Highly Customizable CRM

4,0 ano passado

Comentários: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Vantagens:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Desvantagens:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

Avaliador Verificado
Usuário do LinkedIn Verificado
Educação superior, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

We Go Live in a Week!

5,0 há 3 semanas Novo

Vantagens:

I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons are placed and what different user levels can and cannot see. Our partnership began in November 2023. We have built a beautiful system to meet our Admissions Teams' needs. The Marvin view is awesome! Our representatives are excited to start using it!

Desvantagens:

There are only 4 levels of users (Admin, Sales Manager, Marketing, and Rep User). We have a 5-layer structured team, so one additional level would have been ideal. However, we figured out a workaround :)

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Long Implementation and Setup Process, Poor Support

3,0 há 5 anos

Comentários: I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

Vantagens:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

Desvantagens:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rajesh
VP Finance & Accounts, Índia
Telecomunicações, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

CRM That Made A Difference

5,0 há 2 anos

Comentários: So far Good, Excellent.

Vantagens:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Desvantagens:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Devesh
Operations Head, Índia
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great CRM Platform for B2C Businesses

5,0 há 2 anos

Comentários: Lead Management and accumulation from various sources and channels has made various segments of operations organized

Vantagens:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Desvantagens:

Nothing as of now, mostly fulfils our requirements

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Antony
Senior Process Associate, Índia
Usuário do LinkedIn Verificado
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Decent CRM Tool for Education management companies

3,0 há 4 anos

Comentários: For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly.

Vantagens:

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

Desvantagens:

Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Bryan
Operations manager, EUA
Gestão da educação, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Has abilities but very lacking is support and implementation

2,0 há 6 meses

Comentários: Very bad experience. Once the sale was completed reliable support was hard to find. I had many issues and upper management didnt respond.

Vantagens:

It was nice to see what emails had been opened and read. The system overall was hard to navigate.

Desvantagens:

Too many issues and broken promises during the sales process. I was told that their system would work with our SMS provider. Turned out that it didnt. Was told many times that things were in development but never made the date that they were supposed to be finished. The start up period took 3 months yes 3 months for them to get the system up and running. Once it was "ready" we quickly found out that it didn't work. Asking for help was hard to get things corrected. It was a waste of time as we never got it working correct. The system would send out appointment reminders with the wrong time and that happened more than once even after i told them about the problem.

Sagar
Manager Learning & Org. Development, Índia
Publicidade e marketing, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Leadsquared- One CRM to rule them all

5,0 ano passado

Vantagens:

Every single feature in this software is useful no matter how big or small your business may be. The integration process was detailed and in-depth. The team support pre and post integration was spot on and they are always available. No matter at what stage you are in your process they are eveready to make changes. The feature which I love most about this software is the most critical feature which is the lead management. The depth with which this software manages the journey/life cycle of a lead is unmatched. Hands down the best software for your CRM needs.

Desvantagens:

The UI of the software can become monotonous as there are not many options to customize the look and feel. Moreover the software can give you a lag of few seconds if you are over using the automation feature.Rest there is no issue. Great Great software.

shivendra
VP Sales & Marketing, Índia
Serviços financeiros, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Review - Lakshmishree Investment & Securities Pvt. Ltd.

5,0 há 2 anos

Comentários: amazing

Vantagens:

multiple customizable reports at different user levels

Desvantagens:

issue in integration with our backoffice

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Preetha
GM-Operations, Índia
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good CRM for marketing purpose

5,0 há 2 anos

Comentários: As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

Vantagens:

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

Desvantagens:

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Irfanudeen
Senior Academic Counsellor, Índia
E-Learning, 5.001–10.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Leads management with the help of LeadSquared

4,0 há 2 anos

Comentários: I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

Vantagens:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

Desvantagens:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Aditya
Business Development Executive, Índia
Serviços financeiros, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

An effective lead management software

5,0 há 2 anos

Comentários: PHX has been using LSQ for the past 8 months and there has been the ease in lead distribution, Lead nurturing and management compared to our last used CRM

Vantagens:

Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner. The Dashboard feature is also one of the best features which help to get an overview per our customized layout. Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.

Desvantagens:

The dashlets on the dashboards should have more editing options to customize more as per our requirements. The CRM interface loading speed is different and it has been no improvement in the Contact center systems. The data reflected in some of the reports or the smart views/manage leads are real-time which has not been resolved in some requirements.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Rohit
Digital marketing Executive, Índia
Engenharia mecânica ou industrial, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Leadsquared helps us manage leads efficiency.

5,0 há 2 anos

Comentários: Any issues faced are easily resolved by customer support. It has helped us streamline our processes. The most beneficial feature is lead prioritization and it had helped us very much. It can be used an industry-specific CRM and otherwise which is a good point for CRMs.

Vantagens:

Captures lead from various sources and help in filtering them. Helps in data management. There is no privacy concern. Helps track the team and is easy to use as well. Automation in marketing is helpful and makes our process more quickly. Having used another CRM I can say that this switch has only helped out business more with it's additional features.

Desvantagens:

There is no problem that we are facing currently. It's a good CRM. It is user-friendly but for someone new to the world of being able to use CRMs it can take some time to get there.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão da educação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A solid CRM and marketing system that has a bit too many user bug issues

4,0 há 5 anos

Comentários: Our sales team of 5+ switched to LeadSquared to manage our client database. Marketing uses for lead nurturing. We often face minor bugs that we need to contact the customer support team about.

Vantagens:

Has the basics of what you need in a CRM and marketing platform: lead management, calendaring, emailing, marketing campaigns, automation and others. Solid user interface that also includes lead scoring by tracking how many touch points your lead interacts with your website and emails.

Desvantagens:

A lot of small bugs when using this. We would build an automation campaign and go live. But it wouldn't work. I would message the support team, and they would eventually get back to me 3-7 days later with the issue fixed. Team is India with little bit of translation issues.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Sahaj
Associate Product Manager, Índia
Serviços financeiros, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Overall Nice Experience

5,0 há 3 anos

Vantagens:

The product is easy to use and our integration with the product was quite easy.

Desvantagens:

I am still waiting for the feature which provides us the details of the user who has updated any fields from the Lead Fields section.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

LeadSquared: Pros and Cons Complete Review

4,0 ano passado

Vantagens:

I liked the simple drag-and-drop interface, the powerful automation features, and the ability to quickly create and deploy custom applications. Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to customize security settings. Overall, it's an excellent tool for quickly developing powerful custom applications.

Desvantagens:

One of the things I disliked about Zoho Creator was its lack of usability. It took some time for me to grasp the fundamentals and understand how to use its features. Furthermore, some of the more advanced features can be quite expensive to use.

Mahara
Team Lead, Índia
E-Learning, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use in android devices

5,0 há 2 anos

Comentários: Simple and effective software for maintaining all kinds of sales & marketing activates.

Vantagens:

Its so friendly for usage. And it can be operated in mobile phones itself. Best software for field sales and marketing time. With in fraction of seconds we can mark all information even while we are discussing with our customers.

Desvantagens:

If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times. Not supportive we lower model devices.

Resposta do LeadSquared

ano passado

Thank you so much Mahara for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Parth
Co-Founder, Índia
Gestão da educação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Title of my reivew

4,0 há 3 anos

Vantagens:

The ease of integration and documentation

Desvantagens:

The complexity in UI. It's not easy to exactly to know what is where

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A Comprehensive Lead Management and Marketing Automation Platform

5,0 ano passado

Vantagens:

LeadSquared has proven to be a powerful asset for our business, streamlining lead management and marketing automation processes. The platform is easy to use and integrates well with other tools we utilize. Its customization capabilities have helped us tailor the experience to meet our clients' specific needs. Overall, LeadSquared has greatly improved the efficiency of our team and has been a valuable addition to our workflow.

Desvantagens:

As of yet, I have not identified any downsides or negative aspects of this tool.

Animesh
Business Analyst, Índia
E-Learning, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best CRM

5,0 há 2 anos

Vantagens:

The ease of use for the users is the most liked thing. Apart from this, tracking of metrics, managing leads are also the liked features of LSQ.

Desvantagens:

Nothing as such, everything is going fine.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Vishal
inside sales evangelist, Índia
Gestão da educação, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

excellent in use

5,0 ano passado

Comentários: its good to manage the leads and payment tracking .

Vantagens:

Leadsquared is over good CRM it help to track the leads by keeping the record of number,mail,lead status,payment lead

Desvantagens:

there of lot of things such as task management opportunity conversation we have to work if compare with salesforce salesforce is easy to manage

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Smart Tracker

5,0 há 6 anos

Comentários: Binds sales with per sales effectively.

Vantagens:

Its is very efficient when it comes to track your leads. Its has a beautiful enterprise integration framework, and keeps sales and pre sales teams connected efficiently. It gives the managers an excellent overview of the team progress as well as individual progress.

Desvantagens:

Its very efficient and gives you value for money.I none found so far.

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Suraj
CRM Management Trainee, Índia
Gestão da educação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Time saving

4,0 há 2 anos

Comentários: nice

Vantagens:

features like managing database in a single place !

Desvantagens:

emails go in spam most of the time, want to get it resolved asap, as it will be better for sales !

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Priya
Senior Growth Manager, Índia
Gestão da educação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good Sales Tool

5,0 há 2 anos

Vantagens:

Managing contacts is easy, accessing the reports is feasible

Desvantagens:

Too many filters and too many steps to follow a particular contact

Resposta do LeadSquared

ano passado

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.