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SimplePractice is so easy to use and the customer service is wonderful & quick.
The one feature I have been having trouble with is regarding the recent update adding Couple profiles.
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Avoid SimplePractice
Meu ajudante diario
Vantagens:
Meu ajudante diário não sei o que faria sem,Sou uma pessoa muito desorganizada porém tenho meu próprio negócio e esse aplicativo me ajudou muito
Desvantagens:
A nova atualização para mim tem sido uma dificuldade
ótimo produto
Comentários: Ótima experiência. O aplicativo atende a todas as expectativas.
Vantagens:
Praticidade. O aplicativo é completo e fácil de usar.
Desvantagens:
Tive um pouco de dificuldades com os documentos médicos salvos no aplicativo. Mas é um excelente programa.
Great Starter Software for New Clinicians
Comentários: I love the features and integrations that SimplePractice provides when using medical software for the first time. I was not overwhelmed when I first used it, it was very easy to adapt and play with.
Vantagens:
I love how simple and easy to use the software is for new mental health professionals adapting to the business management side of mental health services.
Desvantagens:
Billing can be a hassle sometimes if you are just starting off and unfamiliar with the process. Also, reminders can be a little overwhelming, there needs to be a more consistent structure.
Alternativas consideradas anteriormente:
SimplePractice is a great platform to run a practice
Vantagens:
SimplePractice makes having a private practice SIMPLE. With this software clients can schedule a consultation with you, input credit card information, you can send them the required paperwork, charge them for the invoice and also add clients notes and measurements all in one place.
Desvantagens:
The price is a bit high when starting off, but it is worth it.
Great app for tracking health
Vantagens:
So simple to track daily calories with a user-filled database of foods. It also had all my records from my doctor which was super helpful.
Desvantagens:
I wish it meshed with other apps easily such as myfitnesspal
Alternativas consideradas anteriormente:
Simple Practice bought Luminello - but it is very deficient as an actual Electronic Health (medical) record
Comentários: I am now looking for another Electronic Health Record. One that includes documentation of care for the WHOLE person - including the body...
Vantagens:
It seems like it has all the bells and whistles for therapy - which is great, when I am only seeing people for therapy (which is rare). But, despite Simple Practice having bought Luminello to add on the medical/psychiatric EHR features, it is woefully inadequate for psychiatric services
Desvantagens:
No vital signs (face it, this was the first thing ever digitized in health care. It is not available in Simple Practice, so you must hand enter vitals - every time.) No ability to include scored measures in a progress note automatically Diagnoses do not appear in progress notes unless they are hand entered No physical exam feature (this is literally available everywhere - but not in SP). No automatic display of medications and prescriptions written. There is no crossover from the medication section (Dr First) and the progress note. Meds are not easily viewed while working on a note and seeing the patient. Portal does not seem to contain education or information shared with patients (like med ed). This info is only available in a chat feature. No lab integration. Of course, you can waste a lot of time inventing your own templates for vitals, H&P, etc. I haven't used the billing feature This is overpriced for what it is. I am not sure what they "bought" from Luminello, other than patient lists and demographic info. Otherwise, it is just Dr First slapped on the back end of a therapy EHR.
Easy-to-Use, Customizable, and Well-Intergrated
Comentários: Overall, this is a great product. I'd just recommend a few minor adjustments and it would be the perfect EHR!
Vantagens:
I really love the intuitive calendar management. I can 'drag and drop' appointments and can easily set recurrences and move recurring appointments. I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly changes in information (i.e. client progress, client needs).
Desvantagens:
I would improve the Telehealth app. The Telehealth app seems to malfunction quite frequently when clients are using their phones to join appointments. I have also noticed that my video glitches quite frequently. I would also improve the 'Share' function on Telehealth. It is very hard to screenshare and use it for sharing worksheets and handbooks.
Easy to use and accessible
Comentários: I have a had a wonderful experience with SimplePractice and I love how accessible it is
Vantagens:
SimplePractice is very easy and convenient to use
Desvantagens:
Please improve your customer service calls
Awesome app
Vantagens:
This app is Very organized and well put together.
Desvantagens:
Absolutely Loved everything about the app.
SimplePractice Review
Comentários: I used this platform for about two years. During that time, I found it easy to navigate for scheduling.
Vantagens:
I was happy with the ease of using this platform.
Desvantagens:
I do not have any complaints about this platform!
HR DEV FRONT rev
Comentários: Great for managing a practice; simplifies scheduling and invoicing, though some features could be more flexible.
Vantagens:
User-friendly interface for managing appointments and billing.
Desvantagens:
Limited customization options for certain features.
Very Helpful
Comentários: I started using this when I become overwhelmed at work and started taking it home. Found it very effective as my boys also noticed a difference
Vantagens:
I love this ITs easy to use and so helps with work stress and home stress
Desvantagens:
I am not sure, wish there was more options or subjects
I recommend, but if you want to grow, it can get costly
Comentários: Simple practice is very good for a small team or solo practitioner. When you start to get bigger, it might be wise to compare options.
Vantagens:
Simple practice is simple. That is so helpful for a software. It is much easier to set up than the one we are currently using. I also like the two-way Google calendar integration.
Desvantagens:
If you start to add clinicians, then it gets pricey, simple practice does not differentiate between full-time and part-time clinicians in terms of pricing. So we switched, because adding part-time clinicians was getting too expensive for the software. It is also not a marketing centered software compared to the one we are using now.
Frustrations
Comentários: There are so many things that the programming does without my oversight that have created problems with my clients. I do not like the system invoicing clients without my approval, or billing their credit cards. I have felt that the software is running my practice rather than me.
Vantagens:
I am sure that there are positive things about this EHR, but at this point I am too disappointed to remember anything.
Desvantagens:
I HATE the fact that the programming removes clients whom I have scheduled on a weekly basis from my schedule without apprising me or the client. On 5 occasions it has appeared that I stood up a client or forgot about them, since they were no longer on my schedule suddenly with no warning.
You get what you pay for
Comentários: I’ve been with simple practice since my internship years ago. It has truly been simple. And it constantly provides more options.
Vantagens:
What I appreciate most about simple practice is that it is constantly growing, expanding, and improving what is available.
Desvantagens:
The cost is pretty high as you start adding team members.
There's got to be something better than this
Comentários: There is absolutely no customer service. Zero. There's no phone number no email nothing. It's just not acceptable for the price and the sheer number of customers they have. Also it's not simple at all.
Vantagens:
The best feature is that you can make custom forms and you can email consent forms to clients.
Desvantagens:
It's very outdated and clumsy. I use very few of the features. They recently made updates which were more like decorations that really messed up the functionality and I can't take it anymore. I'm looking for something else.
customer support cannot be reached
Vantagens:
Support when you are in the buying phase is very responsive. Price is good.
Desvantagens:
You cannot contact customer support directly even during business hours. You will be left hanging and unable to do patient care.
Resposta do SimplePractice
ano passado
Dear Halloran, Thanks for taking the time to provide your feedback. We value your opinion and are grateful for your input. We understand that not being able to connect with us immediately via phone can be frustrating. However, we are happy to inform you that our customer support team has recently expanded, and you can now reach us via email and chat from Monday to Friday between 7 am and 10 pm ET and on the weekends between 8 am and 4 pm ET. Additionally, you can also schedule a phone or screen share support session from Monday to Friday between 10 am and 4 pm ET. We appreciate your patience and understanding while we continue to work hard to provide the best service possible. Your feedback has been reviewed at the highest level, and we will use it to make necessary improvements in the future. Sincerely, The Luminello Team
staff intake nurse and educator
Comentários: some what difficult to chose from the drop panel and pick the diagnosis i need to fit the client
Vantagens:
it is very simple i like that it is real easy to use and i am able to make simple notes
Desvantagens:
not able to program to fit paperless business also i have trouble fitting the diagnosis with a intervention and goal sometimes
Good EMR
Vantagens:
Cheap, prescribing software is good as well
Desvantagens:
Kept generating new windows between patient charts
Resposta do SimplePractice
ano passado
Hi Ozan, Thank you for your positive review highlighting the affordability and effectiveness of Luminello, particularly in prescribing. We appreciate your feedback on the issue of generating new windows between patient charts and assure you that our development team is actively working on improvements. Your insights are crucial, and we are committed to delivering an enhanced user experience. If you have any further details to share, please reach out to our support team.
Simple practice has been an efficient EHR
Comentários: Overall it has been a great experience.
Vantagens:
It is easy to use. The calendar is straight forward. The videos are hippa compliant which is what most therapists look for. Everything is in one place which makes it great (notes, chart, intake, assessments, insurance codes, superbills)
Desvantagens:
Sometimes the video doesn't work due to some cache that has to be cleared to use. Sometimes clients do not get the video link
One of the Best
Comentários: WAY better than other documentation platforms in mental health and wellness disciplines
Vantagens:
So user friendly. One of the best for those in mental health
Desvantagens:
It only works best on Chrome Browser for some reason
Business Owner
Vantagens:
Once set up, Simple Practice was easy to use.
Desvantagens:
It's difficult to get your company set up on the platform.
Product Review
Comentários: I had a pretty unremarkable experience with it
Vantagens:
It is a simple program that is easy to navigate
Desvantagens:
It was not very useful for what I wanted to do
Exceptional EHR
Comentários: The Team has been INCREDIBLE. I am incredibly grateful to each person at Luminello who has helped me. I am so thankful for how they fast-tracked the migration process to make it as smooth as possible. Thank you so much.
Vantagens:
The Team has been EXCEPTIONAL at Luminello. They offer individualized attention, support, and assistance to my private psychiatry practice. The platform is user-friendly, efficient, and easy to navigate. The customer service is outstanding. I am incredibly grateful to be using this EHR and highly recommend Luminello to every person looking for an EHR that is focused on mental health & psychiatry.
Desvantagens:
Very satisfied. I would only request an integrated Spravato REMS feature for ease of compliance with this treatment and customized templates specific to Spravato and Ketamine Therapy.
Resposta do SimplePractice
há 2 anos
Dear Katie, Thank you so much for your incredible review of our EHR for psychiatric mental health nurse practitioners! We are absolutely thrilled that you found it to be perfect. We have put a lot of effort into creating a comprehensive and user-friendly solution, specifically tailored to meet the needs of psychiatric mental health nurse practitioners, and it is incredibly rewarding to know that our hard work has paid off. Your feedback motivates us to continue improving and serving you better. We genuinely appreciate your support and trust in Luminello. Thank you again for your wonderful review!
The comprehensive tool that has made my practice a success.
Comentários: I really like the ease of use of this platform is also outstanding and being able to navigate through the different functions is very easy. They even gave me some initial training to help me get familiar with all the features.
Vantagens:
I am delighted that the automatic appointment reminders have significantly reduced no-shows, allowing me to keep a much more organized schedule.
Desvantagens:
Well I wish I could have more flexibility to customize them to my specific practice needs which would allow me to be even more efficient in my daily work.