--- description: Tudo sobre DoneDone: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoneDone - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Controle de Erros de Programação](/directory/30090/bug-tracking/software) > [DoneDone](/software/130775/donedone) # DoneDone Canonical: https://www.capterra.com.br/software/130775/donedone Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/130775/donedone?page=2) > Um software simples de rastreamento de problemas e gestão de tarefas para equipes de 2 a 200 pessoas. Gerencie projetos e clientes em um único lugar. > > Conclusão: 50 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o DoneDone? Qualquer equipe que queira uma maneira simples de gerenciar tarefas, problemas, erros ou outros fluxos de trabalho. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 50 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: DoneDone - **Fundada**: 2007 ## Contexto comercial - **Preço inicial**: US$ 5,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Alerts/Escalation - Auditoria de problemas - Gestão da base de conhecimento - Gestão de atribuições - Gestão de projetos - Gestão de tarefas - Gestão de tíquetes - Gestão do fluxo de trabalho - Painel - Priorização - Rastreamento de edição - Registro de auditoria ## Integrações (5 no total) - GitHub - Google Drive - Harvest - Slack - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento ## Category - [Software de Controle de Erros de Programação](https://www.capterra.com.br/directory/30090/bug-tracking/software) ## Categorias relacionadas - [Software de Controle de Erros de Programação](https://www.capterra.com.br/directory/30090/bug-tracking/software) - [Sistemas de Monitoramento de Problemas](https://www.capterra.com.br/directory/30675/issue-tracking/software) - [Ferramentas de Gestão de Tarefas](https://www.capterra.com.br/directory/10030/task-management/software) - [Software de Recrutamento e Seleção](https://www.capterra.com.br/directory/30060/applicant-tracking/software) ## Alternativas 1. [JIRA Service Management](https://www.capterra.com.br/software/138769/jira-service-management) — 4.5/5 (764 reviews) 2. [Salesforce Service Cloud](https://www.capterra.com.br/software/136189/salesforce) — 4.5/5 (823 reviews) 3. [Issuetrak](https://www.capterra.com.br/software/16499/issuetrak) — 4.6/5 (205 reviews) 4. [Caspio](https://www.capterra.com.br/software/137206/caspio) — 4.6/5 (249 reviews) 5. [Wrike](https://www.capterra.com.br/software/76113/wrike) — 4.4/5 (2936 reviews) ## Avaliações ### "It works when I need it to" — 4.0/5 > **Avaliador Verificado** | *28 de junho de 2019* | Varejistas | Taxa de recomendação: 7.0/10 > > **Vantagens**: Easy to access Easy to use without any formal training Great for cross team/company collaboration > > **Desvantagens**: not sure i can think of anything wrong but I am also not a power user; I only use this when people from the business side choose to reach out to our team with the tool. > > Great\! ----- ### "Perfect for internal bugfixes" — 5.0/5 > **Robert** | *25 de fevereiro de 2020* | E-Learning | Taxa de recomendação: 10.0/10 > > **Vantagens**: We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members. > > **Desvantagens**: We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time. > > We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made. This works perfectly for our internal bug fixing process. ----- ### "Easy Software that teams enjoy using" — 3.0/5 > **Kathleen** | *28 de junho de 2019* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration > > **Desvantagens**: Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it. > > Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :( ----- ### "A Client Perspective" — 5.0/5 > **Todd** | *3 de julho de 2019* | Educação superior | Taxa de recomendação: 10.0/10 > > **Vantagens**: DoneDone is the issue tracking system used by the website design and development group that my university department hired for our website. As a client user of DoneDone I love the "transparency" of the DoneDone issue posting system: I can see the input and responses of everyone involved in tackling an issue, and I can add additional stakeholders as necessary. As a result, we are all always clear on who's doing what and the status of an issue. By comparison, the bug/issue tracking system that is used by my university's IT department is cumbersome, confusing, and non-transparent. The user experience is poor, and the complexity discourages me from reporting all but the most serious issues. > > **Desvantagens**: As a client user of the DoneDone software, I have no dislikes. It is a simple, clean user interface and interaction that nicely focuses the communication between the client team and the design/development team. > > The design/development group we hired to build the website for our university department introduced us to DoneDone. During the design phase, between face-to-face working meetings, DoneDone proved to be an optimal platform to refined bite-sized design issues, and to keep everyone abreast of the emerging design. During the testing phase, DoneDone was a simple, transparent conduit of issues found and issues resolved. Currently, in the site maintenance phase, we, as clients, use DoneDone maybe a dozen or so times a year, and it is all just easy and straightforward. ----- ### "Excellent excellent product" — 5.0/5 > **Judy** | *29 de junho de 2019* | Publicidade e marketing | Taxa de recomendação: 10.0/10 > > **Vantagens**: I use this software on a daily basis - I manage all my tasks, queries and projects with ease. This is an incredible piece of software - it makes my life incredibly easy. I love the reporting and I love how easy the tasks are to manage. There is no way I could so my projects efficiently without Done done. > > **Desvantagens**: The only small issue I have is accessing the projects - if you have a large list of projects you always need to get back to the drop down to change between projects. It would be great ti hace a clickable menu on the side for ease of access > > I could not imagine my business life without Done done - the best software I have ever discovered or used. ----- Página: 1 / 3\ Próximo: [Próxima página](https://www.capterra.com.br/software/130775/donedone?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/130775/donedone) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados