The office uses this software on a daily basis to dispatch calls and create invoices.

Avaliado em 03/10/2017
Jessica M.
HR/Office Administrator
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço

Vantagens: This software is very easy to use and stores a great amount of data that is accessible at our fingertips. It is our one stop shop....dispatch, client database, employee information, invoicing, inventory, etc. We have recently started using this for all of our warranty information. It allows us to enter products that were installed and dates. This has been a huge time saver for us. If we are needing a new database/spreadsheet or have any question the customer service is top notch. There are many more functions that we will explore in the future if needed.

Desvantagens: Not knowing all of its capabilities. I would like an owners manual on everything I can do with it. I was not part of the set up team so I do not have the background on what is all available.

Resposta dos fornecedores

por Job Cost em 05/10/2017

Thanks for your positive feedback!

Mobile Resource Manager does have a lot of features! You can contact us to set up a free live training webinar or visit our website to view our collection of training videos.

We also have a comprehensive online help manual with screenshots and step-by-step instructions.

If you can't find what your looking for, please contact our support team.

Thank you for your business!

Great support and program functionality!!

Avaliado em 03/10/2017
Joseph V.
IT Director
Construção, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We were able to streamline our dispatch operation and speed up the billing process.

Vantagens: The ability to re-purpose or rename fields. The ability to create custom views and reports which have increased the efficiency of billing. The ability to dispatch via email and visually see appointments on the dispatch board.

Desvantagens: Really none. The user interface may not be the prettiest, but definitely functional and easy to follow.

Great customer service

Avaliado em 03/10/2017
Patrick R.
VP
Construção, 51-200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Reduced paperwork and time.

Vantagens: The software has the great ability to customize the program to meet the individual business needs.
Whether you are scheduling people or equipment the software works great!

Desvantagens: The programs mapping is outdated and not user friendly, although they do include google maps as an option. It would be nice if GPS integration were possible..

Great Experience

Avaliado em 26/02/2018
Asfia B.
Digital Marketing Manager
13-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
4 / 5
Praticidade
5 / 5
Recursos e funcionalidades
4 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: Its Really Good and easy to use. Very impressive service! Thank you developer for making this product! This product is easy to use and this is really convenient for customers. I am really happy to use this product.

We use Mobile Resource Manager to schedule our crews and do our billing.

Avaliado em 28/12/2015
Everett B.
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
Relação qualidade/preço

Comentários: The software is very strong, fast and error free. The only con to me is that there are lots of windows to wade through. Terminology for jobs etc between MRM and Visual Jobcost can be less confusing for those that use both products.