17 anos ajudando empresas
a escolher o melhor software
Sobre Zoho Survey
Ferramenta de pesquisa online que permite criar pesquisas ilimitadas, distribuí-las e analisar os dados com facilidade.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.
After submitting a survey, the user is automatically redirect to a spam advertisement for ZOHO survey.
Filtrar avaliações (429)
Uso
Classificar por
Filtrar avaliações (429)
Avaliação do Zoho Survey
Comentários: Estou gostando muito o Zoho Survey é uma ferramenta versátil e prática para realizar pesquisas.
Vantagens:
O que mais achei interessante é que o Zoho Survey disponibiliza diversos modelos prontos que podem ser ajustados às necessidades específicas do meu projeto. Além disso, achei extremamente prático poder obter respostas em tempo real e gerar relatórios detalhados com poucos cliques.
Desvantagens:
Não há nada de contras para mencionar, estou satisfeito.
Exceptional tool to create surveys, flexible and very easy to use.
Comentários: The experience is really good, positive and quite fluid with Zoho Survey, it has allowed us through the surveys to collect valuable information for our team and our company in general, the implementation of Zoho Survey made possible and favored the strengthening, strengthening and improvement of all the different operational processes of the various business units of our company from the actual data collected that catapulted the personal and collective team performance, which was reflected in a considerable increase in our productivity.
Vantagens:
Zoho Survey is an extremely easy to use tool, it offers a very intuitive user interface in which you can navigate with very little effort, I can create surveys easily and quickly thanks to the different functionalities it offers and the different predefined templates it puts at my disposal that I can easily adapt to any particular need I have or according to the audience I want to target to collect specific information, I can also distribute the surveys easily and without complications in social networks or through personalized links and other media; we use Zoho survey especially to know and measure the satisfaction of our customers after interacting with the different functional business areas of our company; either by installation process of the contracted services, customer service when they want to resolve any concerns, technical support when they have any inconvenience in their services, among others. I like the way it complements with Zoho Sheet, since I can easily export the collected information and at the same timeI can analyze, which favors the decision making for the improvement of the deficiencies of our processes directly related to our customers.
Desvantagens:
We are using it for more than three years and during this time we have not experienced any failure or problem with its use, Zoho Survey is an excellent tool for creating surveys, it is flexible, efficient and easy to use that's why and being honest I have no negative comments to share.
Alternativas consideradas anteriormente:
Userfriendly Survey Tool
Comentários: Overall, we have been able to work on getting data collection process simpler and user friendly. We hope to use such features in future with more and more interesting scenarios with advanced Zoho technology options.
Vantagens:
Dear All, I liked the features, which are good, user friendly and easy to use. While for the initial days I felt the tool looked a little tricky to use, it was quite intuitive and could use it in a more efficient manner. Hope to see this tool introduce more and more features, which are more relevant to address our business use cases.
Desvantagens:
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use. So, I am hoping that if these areas also we could work effortlessly I would be a great boon for us.
Alternativas consideradas anteriormente:
As the survey tool inside Zoho One suite it gets the job done. Probably would consider it separately
Comentários: Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms
Vantagens:
Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time.
Desvantagens:
I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms.
surveys in minutes
Comentários: It has been a pretty good and, above all, useful experience where the effort to carry out surveys is not so difficult.
Vantagens:
The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and understanding it is more detailed and this helps to make decisions based on the information received from the surveys. Customer satisfaction
Desvantagens:
It is easy to use and has always worked well for me without difficulties or damage to the system, it is good and I like using Zoho Survey
Alternativas consideradas anteriormente:
Zoho is a great tool for customer service businesses
Comentários: Zoho is an overall great product that provides the necessary tools for a company to meet the needs of customers such as the help desk ticket system, live customer chat support and inter office chat feature. We use this everyday at work, Monday - Friday and it has helped our department to have an organized system to keep up with our daily workflow.
Vantagens:
The ticket system to helping customers in her order received is superb especially since it provides other options for the customer to provide further information such as including attachments such as picture, documents, etc.
Desvantagens:
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
Alternativas consideradas anteriormente:
Easy and accesible
Comentários: I have only used it with the free trial and I would say so far so good
Vantagens:
It is easy to use and very clear with a lot of type of questions and it has all the requirements needed
Desvantagens:
The free trial is very short. It would be great to have a cheaper price for students who use it
Alternativas consideradas anteriormente:
Efficient & Effective
Vantagens:
Zoho was very easy to use and was easy to share. The capability to export to Excel is great and the software itself offers a lot of great graphics of the data. The design is intuitive and user-friendly. Quality software without a huge price tag.
Desvantagens:
I would have liked the name of my survey to be the graphic attached to the link rather than the Zoho logo. This didn't have a huge impact, but might have made my objective more clear when sharing the link.
Alternativas consideradas anteriormente:
Zoho Survey Review
Comentários: Pretty good
Vantagens:
I was actually browsing through many survey generating platforms and decided on Zoho Survey as it has a much larger variety of survey layouts and could match the complexity needs of our survey form
Desvantagens:
It took a while to get used to the software and to find certain things
Alternativas consideradas anteriormente:
Great NPS features
Vantagens:
I liked that the software aleready calculates the NPS score and gives awesome reports. Also that it has many functionalities even in the free version. Another thing easy how easy it is to use and intuitive it is.
Desvantagens:
The design is too simple, it could use some improvement.
Survey that integrates with my CRM
Vantagens:
We use Zoho Survey and all the answers for the our Zoho CRM, it's beautiful! no integration or upload needed.
Desvantagens:
I wish there were more possibilities for the layout.
Zoho Survey essential for creating online surveys.
Comentários: Zoho Survey has proven to be a very effective tool to collect valuable information for our organization. Providing us with a simple and secure process from survey creation to final reporting of results, Zoho Survey allowed us to create and distribute surveys in a streamlined manner (its easy to use interface allowed any team member to create surveys without much effort); this has resulted in a more informed decision making process based on real data which has helped create internal and operational efficiencies, the overall experience with this product has been fantastic.
Vantagens:
Zoho Survey is an effective tool for creating online surveys. The platform allows you to create surveys very easily and within minutes, with a variety of predefined templates that can be customized to meet specific needs. Zoho Survey is also very flexible, making it easy to customize surveys with company logos and other branding elements, thus inspiring trust among respondents. Collaboration is also facilitated through the ability to invite team members to assist in creating or improving the survey, and reports can be shared to facilitate data-driven decision making. In addition, Zoho Survey integrates seamlessly with other Zoho tools, such as Zoho Sheets, which facilitates data analysis, Zoho lens and Zoho Assist with which we can measure customer satisfaction according to the support offered, among others.
Desvantagens:
At the moment I have no negative comments to share, Zoho Survey works very well every time I use it and allows us to collect information in an agile and effective way.
Zoho Survey - Versatile and Powerful Survey Software
Comentários: Zoho Survey is ideal when you want to go beyond the basic survey question options that you get from free survey tools, you need to brand your survey as your own or you need to support a large number of responses. Zoho Survey (paid version) handles all but the most complex survey requirements.
Vantagens:
This review refers to the paid subscription rather than the free version of the software which has limited features, limits on the number of responses and has Zoho branding. Zoho Survey is pretty straightforward to use if you are familiar with creating surveys. Some surveys can get quite complex with lots of branching and skipping depending on answers. Zoho Survey handles this better than other products in its class. There are a number of templates you can use to get your project started - can be a great time saver. Covers all the common question types - freeform, multiple choice with single and multiple answer options, sliding scale, likert, net promoter, etc., so you'll always have the correct option available for the type of response you are looking for. Creates nice response reports with charts and graphs relevant to the type of question/answer. Easy to embed on your website - Zoho generates simple cut and paste code. Ability to limit and control responses and to be able to handle large numbers.
Desvantagens:
Limited branding options; can be difficult to get an exact match for your existing web design. While the response reports are generally ready to go, it can be a pain to tweak these if you need to reformat for presentations, white papers, etc.
For surveys and business polls, Zoho Survey got your back.
Comentários: For Zoho Survey we were using it to conduct different business polls, We have achieved all our assignments without any challenges thanks to many features. Its effective, efficient, precise and easy to use and implement. Gets the job done.
Vantagens:
Some of the most impactful and useful features include, Multiple survey and questionnaire templates, data reporting and analytics, easy importation and exportation of data to different formats, ease of creating surveys and polls, intuitive dashboard, customizable fields among many others. The tool gets the work done and from the fact that it allows mobile platform and ussd make it easy to reach a large audience and thus increasing accuracy of the research outcome.
Desvantagens:
Nothing is annoying about this true, in fact we have enjoyed using the tool, its on of its kind holding an edge over its competitors.
Business Surveys Made Easy With Zoho Survey
Comentários: For businesses that are interested in a survey solution, I would recommend Zoho Survey because it works and has some great features
Vantagens:
We have used Zoho Survey for a long time and I must say it is a simple yet effective and easy to use product.I like the ease of running polls, surveys and customer satisfaction campaignsIt easily integrates with other Zoho tools
Desvantagens:
With Zoho Survey, I only have good experiences to list ever since deployment. It has met every of our needs seamlessly.
I love this app to manage short surveys
Comentários: My experience is positive with Zoho Survey. I feel it's incredible to encourage the assessments of shoppers and direct to utilize. Unquestionably suggest. This product is overly simple to utilize and superb for shoppers. It's ideal to encourage buyers' suppositions and in this manner, the inquiries/answers can without much of a stretch be embedded. It's ideal to search out how your clients feel.
Vantagens:
It is not difficult to utilize and carry out. a considerable amount of my understudies go to my courses previously utilizing it, and subsequently, the construction and information gathered are consistently valuable. it's a sublime stage for making an altered study. I've had an astounding encounter by and large. it's productive gratitude to gather information from an outsized gathering. it's actually basic and easy to understand.
Desvantagens:
I figure the overall look of the product feel may be improved. Particularly inside the end when the review is finished, it goes into a connect to make your own overview and is tastefully disappointing.
Simple and quick questionnaires to create
Comentários: ZohoSurvey allows me to share surveys and questionnaires anywhere quickly and in a timely manner. We are free to choose and it is really easy to implement. All options are optimized for mobile devices. Customizable templates make our work easier and save a lot of time. Another key feature is the large number of how-to videos that exist to learn how to use the platform if you have never used it.
Vantagens:
I love that it is easy to use, the simple drag and drop point makes our work easier. I used it to post questionnaires for a client meeting when I was working for another company. We use it for several projects right now because it is easy to develop and control, the reports are easily generated and this makes the task easier.
Desvantagens:
I have no criticism about this platform. A part of the highlights took a hint at my interest to encourage me that overall I found it to be really easy to understand. Raw material in a different way, without inconvenience.
Versatile tool to create surveys
Vantagens:
I really like that it is very easy to create surveys and they also look perfect on any mobile device. It is very quick and easy to share the surveys through social networks and email. The drag and drop tool works very well in speeding up the preparation of the surveys. It provides a wide variety of templates that are very well suited to every occasion. Allows you to set the question and page logic that helps to speed up the filling of the surveys.
Desvantagens:
I think you need to add features that allow you to further customize the created surveys.
Alternativas consideradas anteriormente:
People's choices at your fingertips
Comentários: For an everyday, simple survey, it does its job.
Vantagens:
Easy to implement, easy to use and get the reports. It was one of the best apps that I used.
Desvantagens:
There are not so many customizable options and integrations options.
Zoho Survey has Accurate Features: It Has Been So Reliable
Vantagens:
Zoho Survey is an accurate tool that helps us conduct surveys for our business. I like the reliability of Zoho Survey. Zoho Survey is affordable to manage.
Desvantagens:
I do not dislike the features of Zoho Survey. Zoho Survey is excellent to use.
Great and cost effective alternative to other more expensive survey solutions
Comentários: An easy way to send and receive surveys and results, including offline surveys too.
Vantagens:
I love how quickly you can be up and running with this service. They make it very easy for anyone to design a form/survey and begin collecting results. I attend a lot of seminars and conventions where I like to collect results without delay, so the offline collection option is a huge benefit for me. It allows me to print out the survey to physically hand to people, which they can fill out and leave with me, and then I can enter the results online when I get back to the office.
Desvantagens:
I wish their prices weren't so high for a starter package. Once you outgrow the free version you have to bite the bullet and get the standard version, which has a TON of features and limits that I would never hit, but I still have to pay for them all.
Thanks to the colleagues of HR, we enjoy this excellent tool for the valuation of our work
Comentários: Zoho Survey is an excellent tool for corporate environments. Not only does it allow us to conduct surveys, but it also allows us to carry out surveys of perceptions, surveys, and other necessary tools to establish broader criteria regarding the direction of the work that is being sought
Vantagens:
The RRHH colleagues of my company, presented this software as an option to do the experiecia in the participative work environment, however, we took it in our department and we gave a different meaning, survey customers and companies that have open contracts With us to verify the quality of the work we provide, the results were interesting, and that is thanks to Zoho Survey that allowed us to: - Survey all contractors that are under our legal administration -Generate variables and intelligent questions both closed and open to gather more information from the respondents of our department -To take the results to evaluate them with different sociology professionals and thus generate variables more appropriate to our work environment. -Create a database based on the most frequent answers.
Desvantagens:
This tool only allows us to collect information in the best possible way however it is necessary to locate other programs to make technical analysis deeper and with greater veracity
Excellent platform to create studies at low cost
Comentários: I definitely recommend ZohoSurvey, it's very natural to use and a great way to find out what your visitors and prospects are looking for. You can also play with it by doing quizzes for your work team
Vantagens:
Zoho Survey is a device that we constantly use for the evaluation of programs, tests or basic structures. It's not difficult to make a quiz from scratch, and it's certainly easier to duplicate an older format and modify it as requested. The platform is intuitive and clear, with various customization options.
Desvantagens:
The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information. The increased ability to advertise is useful if you're just looking for a simple exam.
Happy Customer
Comentários: Customer complaints and management can see what clients experience
Vantagens:
I know Zoho as I have worked on it.It is user friendly and data is easy accessible. Happy client base
Desvantagens:
Nothing, the survey was quite fast.It is like a copy and paste situation the whole time
Zoho Survey and integrations
Vantagens:
The best part of Zoho is its compatibility with other Zoho platforms and the ease at the time of reporting.
Desvantagens:
Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not as user-friendly as other platforms.