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Sobre Almabase

O Almabase é uma solução de envolvimento de ex-alunos. As escolas veem um aumento de até três vezes na participação dos ex-alunos no primeiro ano.

Saiba mais sobre o Almabase

Vantagens:

Almabase is a very intuitive platform for alumni community management. The system is easy to use no matter whether you are an end-user or a platform administrator.

Desvantagens:

Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences.

Notas do Almabase

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,9
Recursos
4,5
Relação qualidade/preço
4,7

Probabilidade de recomendação

9,2/ 10

O Almabase tem uma classificação geral de 4,7 em 5 estrelas com base em 127 avaliações de usuários no Capterra.

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Filtrar avaliações (127)

Joseph
Joseph
Director of Advancement Operations and Reporting, EUA
Usuário do LinkedIn Verificado
Educação superior, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Highly Functional, Modern Solution for Fundraising, Crowd Fundraising and Alumni Management

5,0 ano passado

Comentários: Overall, I would recommend Almabase. Our organization took about 12-18 months to cutover from our legacy alumni website to NetCommunity in 2020-2021. We didn't anticipate cutover again this soon, but we were able to pull it off within five months of making the commitment. A lot of that is testimony to the support the implementation team and helpdesk at Almabase provide.

Vantagens:

We were looking for a solution that could deliver a modern and responsive website for a team that would need a less technical, day-to-day interface for management, data-synchronization, and low-code/no code page design and development. Our organization liked that Almabase integrated with Raiser's Edge NXT and that it could deliver on a number of key initiatives. During our website development and cutover process, we tested the platform's capabilities with Crowd Fundraising and a very complex Event. While there were some synchronization challenges, the Almabase support team was very responsive and helpful in making the process very successful.

Desvantagens:

The donation/gift synchronization is well-developed, but the event module and community module will require some additional work to better develop an engagement score methodology. These weren't the highest priorities at the time of cutting over, but they will require significant time/resource investment on the part of our team to utilize to the greatest advantage.

Brigitte
Director of Alumni Relations, EUA
Gestão da educação, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

GSSM Transitions to Almabase

5,0 há 11 meses

Comentários: I am so excited about our new alumni directory! It is much more user-friendly than our former database and has many options that I have not even had time to explore or set up yet like the job board. I have received rave reviews from the alumni who have updated their profiles in our new directory. It was worth the investment of time and money to provide a robust database for our community.

Vantagens:

Almabase provides an easy-to-use, visually enticing database to house alumni data and a place for alumni to find classmates and make connections. The support received during the onboarding process was stellar and the resources provided were very helpful.

Desvantagens:

I have no complaints. There were parts of the setup that I needed help with because I am not as tech-savvy as others may be, but I was able to complete the onboarding process, migrate data for 2700+ alumni, and set up a weekend-long event with their great support. I hit some snags, but they were fixed in a timely manner and I always received prompt responses.

Kara
Alumni Relations Director, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

New but loving it!

3,0 há 4 anos

Vantagens:

We are still in the opening phases of using Almabase but are so grateful for the level of customer service and our alumni are very excited!

Desvantagens:

I wish we had more control over what the site looked like.

Allyson
Director of External Relations, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Almabase is a great alumni engagement platform and company to work with!

5,0 há 2 meses

Comentários: The Almabase platform has boosted our alumni engagement. The Almabase team is top-notch. They are quick to respond and always willing to help!

Vantagens:

Overall, I like that Almabase gives us dynamic platform to engage our alumni. I like how the Almabase Alumni Directory connects to our Blackbaud database and allows our alumni to keep their information updated. I also like how the Alumni Directory then supports networking among our graduates.

Desvantagens:

The institution I work for is a public residential high school. Because Almabase works most closely with colleges and universities, we did run into some hiccups with various formatting and data input structures. The Almabase team did a great job helping us work through them!

Christy
Development Director, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

BFHS - Christy

5,0 há 11 meses

Comentários: It has been a very good experience, especially when we have issues. The team works with you until you have a resolution.

Vantagens:

All of the features available and tool for our alumni to engage.

Desvantagens:

We have never used it to it's fullest capacity. One reason is because our alumni do not want to sign up for "another" platform to check.

Tyson
Tyson
Director of Alumni Relations, EUA
Usuário do LinkedIn Verificado
Educação superior, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great features, easy to use, fair price

5,0 há 4 anos

Comentários: The alumni community platform provided by Almabase is helping us connect with alumni who have fallen off our radar. The system facilitates the communication of alumni with one another and encourages alumni to invite their classmates to join the system. Our alumni are able to update their information on the community profile page and then Almabase integrates with our CRM (Raiser's Edge NXT) to update our local alumni records. It has been a wonderful partnership so far and I look forward to seeing where the next several years leads us as we continue to develop this partnership.

Vantagens:

Almabase is a very intuitive platform for alumni community management. The system is easy to use no matter whether you are an end-user or a platform administrator. Creating content pages, events, campaigns, and job postings is a snap as the system leads you through providing the details you need to complete each task. As a former webmaster, I appreciate the ability to go into the code view for content pages so that I can manipulate pages to display according to my personal preferences.

Desvantagens:

There is very little to dislike. Being pickey, I can say that the back-end of the platform does not always work the way I would want it to work. However, that is based on my own personal preferences for how I use the system and is not based on how the system was designed to function. For example, If I upload a spreadsheet of names and email addresses so that I can send out email communication to a group of constituents, the system will sometimes overwrite the name I associated with an uploaded email address because someone else (usually a spouse) has used that email address as their email address of record for their alumni community profile. So, Almabase will default to the name associated with the community profile instead of enforcing the name I uploaded with the spreadsheet. So...if I wanted to use the Almabase communication center feature to send a birthday greeting to Jane Doe...I would need to make sure that her spouse, John Doe, is not already using the email address I have on file for Jane as his community profile email address. If that does happen, Almabase will insert "John" into the dynamic first name field of my message instead of using "Jane" that I had associated with the email address in my spreadsheet. This platform-based setting to enforce the first name associated with an email address is my only issue but it is minor when compared with the robust features we enjoy.

Kyle
Kyle
Director of Alumni Relations, EUA
Usuário do LinkedIn Verificado
Gestão da educação, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Almabase provides excellent value for our alumni

5,0 há 5 anos

Comentários: Almabase is at the center of our alumni strategy. The goal is to provide alumni with a high-quality, tangible benefit to grow their affinity for our school and inspire volunteering, fundraising and more. The Almabase team is great to work with — not only addressing questions and issues quickly, but being a partner in devising our strategies.

Vantagens:

Product itself is super easy to use and the customer service is top-notch. Map feature is impressive and we have received great feedback from our alumni since launching recently. Almabase allows us to provide our alumni with a high-quality experience — keep them in touch, but also giving them networking/career opportunities they desire. The email functionality inside Almabase is so much better than other products like Constant Contact. We can easily segment and send communications by graduating class, location and more. The Engagement Snapshot is also a very useful tool — we can easily see how engaged our alumni are.

Desvantagens:

No complaints so far! We have thoroughly enjoyed our time with the Almabase team so far.

Camille
Director of Alumni Engagement, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great for alumni management

5,0 há 12 meses

Comentários: I inherited our account three years ago and couldn't be happier. I've been able to add new records quickly, create specific pages, directories,and spaces for our alumni, and work with the Almabase team to refine the product.

Vantagens:

We love that Almabase offers an easy to use contact directory and allows for event registrations. The customize pages also allow us to create content specific to our school.

Desvantagens:

I think networking is an essential function of the database, and there are a few bugs with Almabase. The industry/field section needs to be standardized/a drop-down so alumni can search quickly, like LinkedIn. Same is true for colleges and universities--the most annoying thing is when a user has misspelled "University" so there are several lists in the search feature.

Shar
Associate Director of Annual Giving and Engagement, EUA
Educação superior, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Almabase is Thriving

5,0 há 11 meses

Comentários: Overall, the product delivers as advertised. Not every part of onboarding was smooth, but addressed promptly. Some of that is due to programming conflict from other products we use. Our team has been extremely satisfied with their customer service and the new opportunities we can realize with Almabase.

Vantagens:

We love the way Almabase integrates all the programs to provide a complete engagement report on more than one area.

Desvantagens:

There are often pieces of the operation that weren't clear until after an issue was found or a realization that it doesn't quite react the way we had hoped, so a customization must be built. I will say though, they are extremely receptive to product improvement.

Nikki
Chief of Staff, DARO, EUA
Educação superior, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Chief of Staff, DARO

4,0 há 4 meses

Comentários: The Almabase staff is very knowledgeable, helpful, respectful, and friendly.

Vantagens:

I like the way it creates events in Almabase and one does not need to recreate the event in RE NXT.

Desvantagens:

It would be helpful to have additional security rite controls.

Theodore
Coordinator, Career Services & Alumni Relations, EUA
Educação superior, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

This product makes my job easy!

5,0 há 4 anos

Comentários: Overall, I enjoy this platform. It allows us the opportunity to engage alumni inside of the area and in states and regions outside of the DC Metro area. [SENSITIVE CONTENT HIDDEN] is a guru when it comes to customer service and he makes everyone's day a bit easier when he's involved.

Vantagens:

I really enjoy the communities feature on the platform and the fact that it is customizable to the needs of the client. We opt for a lot of mentorship and this platform makes that easy.

Desvantagens:

There isn't much to dislike about the feature. Sometimes I can forget how to do things, but that's more of a personal issue

Michelle
Director of Annual Giving and Digital Engagement, EUA
Educação superior, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

All in one shop for Giving and Alumni Engagement!

5,0 há 10 meses

Vantagens:

Crowdfunding opportunities, email marketing and registration pages.

Desvantagens:

Onboarding process requires you to watch several webinars that were a bit difficult to follow. There are alot of capabilities and functions that help Almabase integrate with Raisers Edge NXT, however, there is room for improvements and adding better integrations.

mark
Alumni Officer, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Almabase is the best!

5,0 ano passado

Comentários: Wonderful! They help us walk every step of the process to be successful!

Vantagens:

Almabase helped us go from zero Alumni to over 600 in less than a year! It also was the platform we used to kick off our first-ever Alumni Giving Day; we raised over $211,000! Almabase's support team, especially [sensitive content hidden], is the best. They always were there to help and give advice and best practices in every arena of Alumni support.

Desvantagens:

We had no issues with Almabase. When we needed help or if we had questions, they were always there quickly to help give answers.

Elizabeth
Advancement Assistant, EUA
Gestão da educação, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

An amazing database/platform for our Alumni Community

5,0 há 2 anos

Comentários: Very positive. Almabase is very user-friendly. The onboarding process and training with Pranay and other team members was always a positive experience.

Vantagens:

I love the alumni directory. It's very easy to search for an alum by class year, keyword, or by the mapping feature. I also am impressed by how easy the Events portion of the site it to use, register guests, communicate with guests, and run reports. Also, the members of the Almabase team are always very helpful and quick to respond to any and all of our questions.

Desvantagens:

It's hard to think of a con for Almabase.

Rachel
Director Alumni Relations, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Minnesota Independent High School Rates Almabase High for Online Fundraising Platform

5,0 há 3 anos

Comentários: Overall, we have had a very good experience with Almabase. We found Almabase provided the features we were looking for at a much more reasonable price compared to other platforms. The social influencer piece has been really helpful in advertising and growing our donor base. The use of social media helps us cast a wider net and we have had year-over-year growth. We also like the integration with Blackbaud as the donor information flows into the donor record once we sync our systems. This was a really helpful attribute and produced a much cleaner tracking system for our database manager.

Vantagens:

We really like the Almabase platform and have used it for three consecutive years. Our office is limited in size as we are a relatively small fundraising unit but the Almabase platform has given us a robust system for online fundraising within our community. We use the software primarily for an online giving day. This year, we generated nearly $700,000 with 650 gifts. The platform helped us show real-time totals, map gifts into our CRM system (Raiser's Edge/Blackbaud), acknowledge donors, and track progress. The system is easy for administrators to use and allows the user to upload photos, videos and customized text. The customer service with Almabase is outstanding. Our service representative answered our questions and provided on-going support throughout the campaign. There is also a tech team to assist with engineering and website issues. Overall, Almabase was the best value when we compared our needs with other platforms on the market. We primarily use the online fundraising function but we may consider add the alumni community tools in the future.

Desvantagens:

Although we are very happy with the Almabase software we wish there was a way to securely use Venmo during a campaign. This is likely a function of using BBMS as our payment processor and integrating the two systems. We also tried using Paypal but the functionality with BBMS was not there. Hopefully, that will be corrected in the future. We also had a few gifts that were missed even though the constituents were mapped ahead of time. This is an issue we are working through with Almabase. Finally, it is worth noting that at times, we were limited on the template and form customization options.

M
Specialist, Canadá
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Easy to use networking tool for those with little to no programming experience

4,0 há 7 anos

Vantagens:

- The platform was up and running quickly. - The customer service team is extremely responsive and does their best to accommodate our needs. They are also very open to receiving feedback and considering suggestions to improve the software. - They often roll out new features and upgrades. - It's quick and easy to create new webpages and add content. - The software is affordable. - Integration of e-communication center to send automated emails.

Desvantagens:

- Some bugs were discovered in the early stages that the support team resolved promptly. - Limited templates to choose from and cannot incorporate different features from different templates into one to suit your needs/preferences. - I've been slightly disappointed by the lack of customization on the platform. It's become evident that the platform would be a great tool for an academic institution's alumni organization, but if it's anything else, it may not be the best suited. Our situation is unique in that we are not a school looking to connect with our alumni, but rather a foundation connecting with past and current grantees. Some features cannot be customized to reflect that, including the wording on some pages or email templates that one would think would be easy to change. I was reassured at the beginning through the answers to my questions and testing out another organization's beta site that our needs would be met. However, it was only after our site was fully up and running that I got a chance to fully explore and see where additional customizations would be required. Overall, the web platform meets our basic needs, but if there was a greater ability to customize it, even a little bit, it would take it to the next level. If you're not coming from an academic institution, I would highly recommend asking a wide variety of questions to ensure it will meet all your needs.

Anne
Instructional Designer, EUA
Software, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Almabase from a new Admin's perspective

5,0 há 3 anos

Comentários: Overall we've had a good experience with the software and the service. Almabase assigned us a dedicated tech, [SENSITIVE CONTENT], who has gone above and beyond to make sure that I understand what to do. He also leads live classes, delivering well-organized, relevant content.

Vantagens:

I most appreciate the powerful search capabilities of the Member Directory. I like the flexibility and array of choices in creating other directories.

Desvantagens:

I would like to have more interactivity available throughout the website. For instance, when a member posts, "We just had a baby!" on the Milestones Directory, other alums should be able to reply, "Yay! Congratulations!" Everyone benefits when we can respond back and forth.

Jessica
Assistant Director, EUA
Educação superior, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

The Almabase platform and its team are amazing!

5,0 há 8 anos

Comentários: Almabase allows us to connect with our alumni on multiple levels based on interest, class years, university affinities, and social media interaction. It also allows us to communicate intentionally and deliberately with our alumni through targeted emails and our e-newsletter. It saves our team time by streamlining the way that we post to our social media platforms and data-mine the site. This platform also allows for us to include pages for our chapters that have controlled access for the chapter administrators. We can also set-up event registrations, pay portals and interest forms and have the data collected to be imported into Raiser's Edge whenever we want to do that. Almabase directly impacts and helps to facilitate the majority of our office's mission and goals.

Vantagens:

With Almabase everything is at one central location which is a huge time saver for us. No more multiple disconnected software and inefficiencies. It also seamlessly integrated with Raiser's Edge. The response from alumni has been amazing since the launch - they love the social media integration! Our board members, faculty and staff love the platform because its very easy to use. Almabase also provides the possibility to involve our students for an alumni mentorship program that has been heavily requested by our alumni. The best part though, is that their customer service is exceptional and unparalleled! It is truly a pleasure to be able to work with such an amazing team of professionals. I know that it is extremely rare to find a software that is pretty much perfect, but we really have not found anything about the software or the customer service that we do not like. The handful of items that we could not do, or did not work quite the way that our team would have liked were solved by the Almabase team, usually within a few days of mentioning it to them. We have no reason to rate them any lower than 5-star across the board. I would recommend Almabase to any organization that is looking for this type of alumni platform.

Resposta do Almabase

há 8 anos

Thanks a lot, Jessica.

Gordon
Gordon
High School Counselor, EUA
Usuário do LinkedIn Verificado
Gestão da educação, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Team, Product, and Company

5,0 há 6 anos

Comentários: Overall, Almabase has been a great partner as we begin our endeavor in Alumni Relations. Because of Almabase we have been very successful in our first 8 months. They are constantly giving us strategies to improve and offering assistance. We just had an in-person visit from them that will help us immensely as we enter the second phase of our program. I truly feel they have a personal interest in your success.

Vantagens:

At first, I was not fully bought into this company and software. However, after the first month, I realize that they truly care about your success. My main pros are: - Ease of setup - Creative solutions to problems - Partner with you to create a plan for your success - Great price - Always improving - Great communication center - Fast response

Desvantagens:

- Some bugs with the software when doing more advanced features. However, they fixed them very quickly.

Bob
Alumni Officer, EUA
Gestão da educação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use platform both school Admins and alum users

5,0 há 4 anos

Comentários: Our overall experience with AlmaBase is very favorable and positive. They have been a welcomed addition and partner to our school.

Vantagens:

As a member of the Advancement team capturing correct data is critical and it is something I feel the site does really well. It then transitions pretty seamlessly into our primary database. A special word of thanks to our Almabase Service rep Krishna Kant. He is terrific and so easy to work with. He makes himself available frequently, and if for some reason is unavailable, always lines up additional support staff for us.

Desvantagens:

Not many complaints at all. The prebuilt fields may not be appropriate but I feel they are easily amended. I feel the product is easy to work with and when adjustments to filters need to be made it is easily managed and executed.

Joanna
Joanna
Development Officer, EUA
Usuário do LinkedIn Verificado
, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Almabase provides an amazing product that has helped our school increase our alumni engagement.

5,0 há 7 anos

Vantagens:

Almabase has a plethora of features that help our school interact with our alumni in different and meaningful ways. We are able to host events, share news, and fund raise all in one location. Almabase is a true investment in our alumni and they really appreciate the efforts we are making beyond the years they spend on our campus.

Desvantagens:

A challenge for us is getting alumni to join the platform. We are constantly looking for ways to get alumni to visit the site and see what benefits they can receive.

Vamsee
Student, Índia
Usou o software para: Não especificado
Fonte da avaliação

A brilliant tool to stay connected to the roots of alma mater

5,0 há 10 anos

Comentários: IMPRESSED is the word. I have started using this product since my under grad school introduced this to us one year after we graduated. Though I was apprehensive initially about it being just another variant of linkedin, I was proved wrong pretty soon. The sign up was pretty simple with the option of connecting with Fb or LinkedIn. Also, the profile was always synced and up to date. This is a simple, no-nonsense, to-the-point software which does what it says - "Alumni Management". There are no other strings attached. With the graph search(remember the facebook searches which go like "Who are my friends studying in California and are single?") and the various filtering criteria available, looking up for someone from my college is just a breeze. Also, masking of personal email ids put my fears of spamming to rest. The newsletter I receive from my college admins every month through this portal, brings a wide smile across my face along with a flurry of memories.
Well, the depth to which this software goes in finding the alumni is also pretty excellent. I was amazed to find alumni from even the early 1960s.
Also, at my post grad, I got an opportunity to be part of the audience where AlmaBase was pitching. Boy was I surprised !!
<Tech Alert>
They implemented Machine Learning which took some seed data of alumni and used that to pull the details of other Alumni from Social Network spaces.
Also, the ease with which the alumni site can be customized is very good. Supported by a strong back end, the majority of look and feel is made up of pluggable components. It's totally up to you to decide how your alumni site would look like.
</TechAlert> In short, having a strong alumni base is a low hanging fruit ignored by most colleges and this software solves the problem spot on. I do not see any major shortcomings, except that I wonder how'd they support the product with the size of the team they presently have. P.S: The total time they usually take to get the site up and running is around 7 days which is pretty cool !! :D

Calvin
Executive Director, EUA
Gestão da educação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best value for money alumni platform out there!

5,0 há 7 anos

Comentários: This software help us consolidate our database, emailing and website saving us a lot of money.
Tracking emails and engagement has been very helpful.

Vantagens:

-It is a website, database platform, and bulk email service. -Payments can be taken through the website, including membership payments. -The developers are constantly making improvements to the software and any improvements are made available at no extra cost. -The customer service is very responsive.

Desvantagens:

-Administrator/backend usability could be improved. This is something we have mentioned to them and they are working on. -Website pages could do with a little more layout varieties and features. I believe they are working on this also.

Sherin
CEO, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Team, Great Service!

5,0 há 5 anos

Vantagens:

The platform is easy to use and customizable for our needs. We use the platform extensively for creating events, fundraising pages, creating alumni directory and posting news and updates for alumni. Almabase team provides great service and is always available to answer our queries and helps us navigate through the best options for solving our requirements.

Desvantagens:

We have most of the features we look for in an alumni engagement platform. A mobile app would have been a nice addition so members have easy access on their phones.

Dani
Dani
Associate Director of Alumni Affairs, EUA
Usuário do LinkedIn Verificado
Educação superior, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

This is a great company with an amazing product.

5,0 há 7 anos

Vantagens:

The team that we get to work with. They are amazing. I have really enjoyed my experience with Almabase and would recommend them to anyone.

Desvantagens:

There are no negatives about this company. They work with us to achieve anything that we are looking to do through the platform.