--- description: Tudo sobre ZenMaid: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZenMaid - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software para Serviço de Limpeza](/directory/10062/maid-service/software) > [ZenMaid](/software/133875/zenmaid-software) # ZenMaid Canonical: https://www.capterra.com.br/software/133875/zenmaid-software Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/133875/zenmaid-software?page=2) > Programa de gestão que ajuda a organizar e executar serviços de limpeza com agendamento simplificado e lembretes de compromissos. > > Conclusão: 205 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o ZenMaid? Serviços de limpeza que procuram gerenciar seus negócios em menos tempo, ao mesmo tempo em que crescem mais rápido. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 205 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ZenMaid - **Fundada**: 2013 ## Contexto comercial - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês, polonês, português - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209 ## Recursos - Acesso para Celular - Agendamento - Cobrança e faturamento - Coleta de pagamento no campo - Compromissos recorrentes - Controle de horas - GPS - Gestão de expedição - Gestão de pedidos de trabalho - Histórico de atendimento - Mensagens de SMS - Orçamentos/estimativas - Pagamentos eletrônicos - Relatórios e estatística - Roteamento ## Integrações (5 no total) - Google Maps - Mailchimp - QuickBooks Online Advanced - Stripe - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software para Serviço de Limpeza](https://www.capterra.com.br/directory/10062/maid-service/software) ## Categorias relacionadas - [Software para Serviço de Limpeza](https://www.capterra.com.br/directory/10062/maid-service/software) - [Software para Gestão de Gramados](https://www.capterra.com.br/directory/31338/lawn-care/software) - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.com.br/directory/10009/field-service-management/software) - [Software para Zeladores](https://www.capterra.com.br/directory/31329/janitorial/software) ## Alternativas 1. [Jobber](https://www.capterra.com.br/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [Connecteam](https://www.capterra.com.br/software/153140/connecteam) — 4.6/5 (5120 reviews) 3. [BookingKoala](https://www.capterra.com.br/software/162331/bookingkoala) — 4.9/5 (44 reviews) 4. [Kickserv](https://www.capterra.com.br/software/122541/kickserv) — 4.4/5 (387 reviews) 5. [Service Autopilot](https://www.capterra.com.br/software/122075/service-autopilot) — 4.1/5 (139 reviews) ## Avaliações ### "Zen Maid Cleaning Business Software Review" — 5.0/5 > **Harmony** | *14 de agosto de 2025* | Hotelaria | Taxa de recomendação: 9.0/10 > > **Vantagens**: This software is the best on the market for residential cleaning services. They are very interactive and listen to their clients. They take customer ideas and implement them to enhance the software's capabilities. I have searched around and found that nothing else offers what they do. The cleaners love the GPS function, and that is what truly put us over the edge when looking for software for my business. They have also consistently added value by adding new features that make managing the day-to-day operations a little easier. > > **Desvantagens**: Delays in sending invoices. They had a glitch or two, but they got it figured out and corrected the issue. They also compensated my time. > > I have had a mostly positive experience with Zen Maid. No one can achieve perfection, but I'd say this company cares about the needs and desires of its clients overall. I would recommend them to anyone looking to start or improve a cleaning business. ----- ### "Freedom to Live" — 5.0/5 > **Adelle** | *22 de novembro de 2024* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: I love that it works wonderful for our cleaning service. We have less lockouts and more payments where clients can add payment details. It has simplified many aspects of our business > > **Desvantagens**: Having to pay for extra SMS messages. A flat rate would be lovely. > > Zenmaid has simplified our business and has helped me with less time in the office and more time doing what I love. ----- ### "Lack of Customer Support" — 3.0/5 > **Kirill** | *6 de janeiro de 2024* | Desenvolvimento de programas | Taxa de recomendação: 1.0/10 > > **Vantagens**: Easy to use, friendly UI, unlike Booking Koala, it's well structured and easy to start using. > > **Desvantagens**: Customer Support is terrible and lacks of some basic functions that should have been implemented. > > We were not able to collect payments from the customers, despite the fact our CC company was working just fine. We've set up the process where we send invoices with ZenMaid, but multiple customers were not able to process their payment online, and we ended up chasing invoices. Some of our clients lost trust and were annoyed, and complained about the experience. ZenMaid refused to take the concern seriously and blamed us and our customers for the error. It was integrated via Square, we've talked to Square multiple times and sent invoices separately through Square, which is working fine. We confirmed that the error is with ZenMaid, and their integration, and thy won't do anything about it. ----- ### "thumbs up 👍🏻" — 5.0/5 > **TAMI** | *24 de abril de 2025* | Serviços ao consumidor | Taxa de recomendação: 10.0/10 > > **Vantagens**: easy to use and navigate. templates to edit and customize as well as checklists. > > **Desvantagens**: it doesn’t mark invoices paid in all areas when marked paid. i also can’t integrate gusto whom i use for payroll. > > overall no complaints. i highly recommend ----- ### "Our most important software for our cleaning service" — 5.0/5 > **Michael** | *10 de novembro de 2025* | Química | Taxa de recomendação: 10.0/10 > > **Vantagens**: Managing clients, the schedule etc. You cannot scale without a good client management system. If you don't use one you'll always stay small > > **Desvantagens**: Sometimes there are glitches. But there are glitches in every single software we use occasionally so it's kind of unavoidable. > > It's a very good system, not as much of a learning curve compared to booking koala - which I spent an entire weekend learning, before deciding to stick with zenmaid. Zenmaid is Much easier to figure out. Nothing worse than training a new admin person up to use an extremely complex software. I'd love to see an AI assistant to give suggestions on scheduling, taking into account client location, cleaners location, the length of the clean, fitting into the cleaners availability etc. Scheduling can be a logistical nightmare, so having AI assistance would be awesome. I see they have a maps view now, so I'll try to learn how to use it, that will probably help. ----- Página: 1 / 9\ Próximo: [Próxima página](https://www.capterra.com.br/software/133875/zenmaid-software?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/133875/zenmaid-software) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Dados estruturados