---
description: Tudo sobre QuestionPro: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: QuestionPro - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro)

# QuestionPro

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> Software de pesquisa para criação, distribuição e análise de pesquisas, enquetes e formulários.
> 
> Conclusão: 525 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o QuestionPro?

Com mais de 2,5 milhões de usuários em 100 países, fornece software de pesquisas para empresas da Fortune 100, instituições acadêmicas, pequenas empresas e pesquisadores individuais há mais de dez anos.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.8/5** | 525 Avaliações |
| Praticidade | 4.6/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.8/5 | Com base em avaliações gerais |
| Recursos | 4.7/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Question Pro
- **Localização**: Beaverton, EUA
- **Fundada**: 2002

## Contexto comercial

- **Preço inicial**: US$ 83,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: chinês, chinês tradicional, dinamarquês, espanhol, francês, hebraico, holandês, inglês, italiano, japonês, português, sueco, turco, árabe
- **Países disponíveis**: Alemanha, Austrália, Canadá, Emirados Árabes Unidos, Estados Unidos, México, Reino Unido

## Recursos

- Alertas/notificações
- Análise estatística
- Benchmarking
- Biblioteca de perguntas
- Coleta de respostas offline
- Comentários/notas
- Controles/permissões de acesso
- Criador de questionários
- Diretório de associados
- Distribuição de multicanal
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gestão de painel
- Gestão de pesquisas/enquetes
- Imagem de marca personalizável
- Importação/exportação de dados
- Lógica de ramificação
- Marketing por e-mail
- Mensagens de texto em massa
- Modelos personalizáveis
- Moderação
- Painel de atividades
- Perguntas personalizáveis
- Personalização de URL
- Personalização de mensagens
- Pesquisas de pulso
- Questionários e feedback
- Ramificação de perguntas
- Rastreamento de engajamento
- Reconhecimento de funcionários
- Relatórios e análise de dados
- Relatórios e estatística
- Third-Party Integrations
- Visualização de dados

## Integrações (13 no total)

- Caspio
- Copper
- DialogTech
- Freshsales
- Google Analytics 360
- Google Sheets
- HubSpot Marketing Hub
- Marketo Sales Connect
- Microsoft Power BI
- NVivo
- Salesforce Sales Cloud
- Tableau
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software)

## Categorias relacionadas

- [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software)
- [Ferramentas de Pesquisa de Mercado](https://www.capterra.com.br/directory/10041/market-research/software)
- [Software para Pesquisas SMS](https://www.capterra.com.br/directory/32937/sms-survey/software)
- [Sistemas de Engajamento de Funcionários](https://www.capterra.com.br/directory/30817/employee-engagement/software)
- [Software para Comunidades](https://www.capterra.com.br/directory/30800/community/software)

## Alternativas

1. [Typeform](https://www.capterra.com.br/software/137289/typeform) — 4.7/5 (952 reviews)
2. [Google Forms](https://www.capterra.com.br/software/176571/google-forms) — 4.7/5 (11386 reviews)
3. [SurveyMonkey](https://www.capterra.com.br/software/32728/surveymonkey) — 4.6/5 (10432 reviews)
4. [Jotform](https://www.capterra.com.br/software/158456/jotform-4-0) — 4.7/5 (2845 reviews)
5. [SurveySparrow](https://www.capterra.com.br/software/168823/surveysparrow) — 4.4/5 (121 reviews)

## Avaliações

### "Streamlined Data Collection with Strong Support" — 5.0/5

> **Michael** | *12 de julho de 2025* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values.
> 
> **Desvantagens**: There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize.
> 
> Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions.

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### "Very User Friendly Option for Detailed Surveys" — 5.0/5

> **Christopher** | *16 de junho de 2025* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want.
> 
> **Desvantagens**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal.
> 
> The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants.

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### "QuestionPro is holding our survey data hostage\!" — 1.0/5

> **Geoff** | *11 de agosto de 2021* | Publicidade e marketing | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: It was fairly easy to set up a survey.
> 
> **Desvantagens**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan.  So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access.&#10;&#10;Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule.

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### "Nonprofit Question Pro Review" — 4.0/5

> **Jacy** | *18 de dezembro de 2025* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Question Pro has a fantastic and immediate support team that is always on standby to answer questions.
> 
> **Desvantagens**: Data analysis at the free nonprofit level is limited, offering basic insights but few advanced reporting tools.
> 
> Question Pro has saved our organization time and has allowed us to streamline our assessment and survey administration. It allows us to upload things with ease and quickly collect data.

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### "Good for nonprofits" — 4.0/5

> **B** | *2 de setembro de 2025* | Gestão de organizações sem fins lucrativos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities.
> 
> **Desvantagens**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced.
> 
> Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey.

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