Avaliações do Odoo

Avaliação Inicial Odoo

Comentários: O processo de implementação em curso ainda não nos permitiu a experiência de uso completa, entretanto tudo que estamos discutindo com o implementador [conteúdo sensível escondido] tem contribuído muito para a simplificação e otimização dos nossos processos.

Vantagens:

A facilidade de adequar as diversas situações que temos em nossa empresa de forma organizada e amigável.

Desvantagens:

Até o momento não tenho nenhum reporte contra.

ERP BARATO POREM ARRISCADO

Comentários: SUPORTE PODRE, equipe do Brasil faz o que quer.

Vantagens:

GAMA DE FUNCIONALIDADES E DIFERENCIAS COMPARADO AO MERCADO

Desvantagens:

Um dos piores suporte dos ERPS, nao recomendo, nao consigo trocar a consultoria e todo mes temos um problema diferente.

Avaliação Dealer

Comentários: Muito boa!!
Gabriel excelente Consultor onde esta implementando o produto em nossa empresa sempre nos ajudando a ajustar processos agilizando e qualificando a cada dia nossa operação.

Vantagens:

Facilidade de acesso e aprendizado, tambem da quantidade de produtos integrados

Desvantagens:

Ainda não me deparei com pontos negativos

New Journey

Comentários: Muito autodidacta, apesar de alguns problemas de tradução, o treinamento muito dedicado, nos deu um gás maior para a implementações. Comunicação fácil com o suporte e paciência conosco.

Vantagens:

o controle e gestão integrada. Financeiro as claras e rapida cotação para clientes.

Desvantagens:

Peca para serviços em muitos setores. A plataforma está bem completa para produto, mas falta muita coisa para serviço.

Plataforma CRM que facilita a gestão diária

Vantagens:

Fácil gestão das propostas que enviamos na empresa. Conseguimos perceber se já foram enviadas ou não e colocar datas para verificar o ponto de situação da mesma.

Desvantagens:

As análises poderiam ser mais intuitivas

feedback para a equipe odoo

Vantagens:

a dinamica organizacional, tudo muito bem centrado.

Desvantagens:

a instalação, acaba sendo sempre muito dificil a instalação do odoo no computador

Resenha odoo

Comentários: Sem dúvidas é um excelente programa, recomendo.

Vantagens:

O que mais gostei foi que o odoo consegue integrar varias funções e me entrega uma ajuda muito grande na gestão, podendo adaptar o sistema as minhas necessidades aqui na empresa.

Desvantagens:

Gostaria de ter mais tempo na versão teste.

Utilização dia-a-dia

Vantagens:

Utilização muito simples da aplicação para uso em CRM. Fácil gestão e criação de utilizadores para a plataforma. Uma das mais completas e baratas do mercado.

Desvantagens:

Falta de integração com outras ferramentas CRM, telas e opções que muitas vezes mais atrapalham do que ajudam a entender as demandas enviadas pelos clientes.

avaliação odoo

Vantagens:

Possibilidade de incluir funcionalidades e pagamento por utilizador

Desvantagens:

user experience para uma maior facilidade na utilização das ferramentas

Muito Bom ! Indico !!!

Vantagens:

Gosto de usar. Atende bem ao que se determina a fazer !

Desvantagens:

Poderia ser menos burocratico. So isso ! Mas muito bom !

Super HELP DESK

Comentários: It's basic but intense. I love it

Vantagens:

Professional Help Desk specially [sensitive content hidden]

Desvantagens:

Nothing

My Thoughts on Odoo (so far)

Comentários: Overall, I would say my experience with Odoo has been both frustrating and rewarding. It is such a powerful tool, but takes lots of dedication, planning, and testing to really understand how the system works, and how to tailor it for unique business / supply chain challenges. We don't sell widgets that are identical to one another. Everything we buy and sell has unique characteristics which is difficult to transcribe in an ERP system. Odoo is an ERP system that has the flexibility to handle these types of challenges.

Vantagens:

I want to give a shoutout to [sensitive content hidden] who has been our Business Analyst. He's done an excellent job learning how our business operates, and finding solutions to tailor fit Odoo's platform to our particular business challenges. He's been efficient with his implementations, and has been a great partner in getting the most bang for our buck on development needs. Ease of Use. Once you spend a good week using the system, it becomes fairly easy to use and customize.

Desvantagens:

Odoo has been difficult to package purchases into shipping units, which for us are truckload quantities. Odoo has made it difficult to translate between different units of measure that can convert. I wish that I could implement Tableau dashboards into Odoo for executive views.

middle term review

Comentários: so far I can tell that is ok. the implementation team is good. some desapointing with some of the tools and we anguer to see all the modules working toghether

Vantagens:

the app integration is good to reproduce our working mode onsitlde the apps

Desvantagens:

whatsapp app is too basic and missing features such as loading a video in the social media managment tool.

feedback after 8 months

Comentários: Odoo is reliable, still fast with a lot of data (lines and scans), granting to have an overall management of data, documents and spreadsheets... - very impressive and enjoyable
Still evolving in a good way
It lacks a backup local solution, with full access (all modules) even if it's a read-only edition

Vantagens:

Great possibilities included into Odoo (autocompletion, AI to scan accountancy, documents and data together, bank reconciliation, asset's management, contacts, duplicate detection, seamless year and processes...) All in one solution Odoo still evolves every 2 months and user's feedback are also in sight More customers and suppliers adopt also Odoo AppStore

Desvantagens:

Customized developpment and/or local hosting : fees way too high and too often Online documentation help isn't enough updated (but there are a lot of updated tutorial videos) Importing data isn't very predictable - no documentation about name of recognized columns Export-Import (Odoo to Odoo only) to handle mass data, isn't as easy as teached Some tickets are way too long to be solved (few weeks since the first chat) - and some consultants try to force new sales SMS, VoIP, SIP : fees aren't reasonable ; other inApp services seem not at a fair price No temporary user with read-only default profile (as for inspection - control, like for 2-3 months a year) Currencies (realtime and historical) data, VAT chekcs... shall be centralized into an Odoo buffer for all customers

Great Product, Complicated Startup

Comentários: Working with Tahoe as our Support Guru has made all the difference in the world. The software is complicated to setup and customize. Having someone that responds quickly and gets back to your with answers has help tremendously. We love the product.

Vantagens:

Flexibility. Ever aspect of the the business process is covered in the workflow.

Desvantagens:

Complicated setup and slow technical support.

Flexible and easy to master ERP

Comentários: Fun learning experience, swift and precise business process improvements.

Vantagens:

Its ease of use and its efficient interface, along with its modular structure and the interoperability between applications. The openness and pro-activeness of their consultants.

Desvantagens:

Its rigidity regarding certain country-specific flows. Though it seems robust, cost analytics could still be improved (and seem like so in version 18, but we haven't yet made the upgrade).

Good experience with some attentions to warehouse reports

Comentários: Its really good experience
And I hope more attention to warehouse reports ( Exactly to warehouse balances after each transaction we didnt find it in reports )

Vantagens:

We found support in forums and social media like youtube in addition to odoo support team

Desvantagens:

Speed ​​of response from [sensitive content hidden]

The best ERP system for small and mid-sized business

Comentários: Overall, it is a good experience. It would be even better if the few bugs we experience are ironed out and if user rights are easier to manage as a non-technical person.

Vantagens:

It's ability to be modified, while still offering an excellent out of the box solution at a good price.

Desvantagens:

It is still quite hard to manage user access rights.

My experience

Comentários: So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency.

Vantagens:

What I like most about Odoo is the ease of use, the interface is modern and more.

Desvantagens:

So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency.

very good help

Comentários: Great programm with a lot more possibilities than we use

Vantagens:

outstanding servicefrom the support department from Odoo

Desvantagens:

Most of the time answer from Odoo end up in my spam

Love Odoo software. Odoo Service Pack for setup is HORRIBLE!

Comentários: I strongly discourage anyone from using the Odoo Training Service Pack of hours. We had a horrible experience. The Business Service Analysts who work with you are a joke. I imagine there are some good ones. The program is set up poorly from square one. Regardless of your type of business, you receive the BSA who becomes available next. Even if they have no experience, or relatively little, with your industry. You only have ONE person. Not a team of people. To top it off, we had 3 BSA and all were within their first few months with Odoo. I wish I had a dollar for every time our first BSA said "I don't know." I will be escalating my fight with Odoo to receive a refund for some hours. For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting penalty against Odoo. We were charged many hours for slow work that I can now do myself in half the time! Use a third party company that specializes in your industry or is close to your location and can visit. The Odoo BSA Service Pack program is so poor that the company actually told me that "We don't guarantee the quality of our service." That should tell you all that you need to know about paying Odoo for implementation of your program.

Vantagens:

There are so many apps/modules that can all be integrated. You can pick and choose which apps to start with and add more as you need or fee comfortable. Small or large businesses can successfully use Odoo.

Desvantagens:

Some things are a bit comlex for a small company with limited people to implement what we want. We are a CUSTOM PRODUCTS manufacturing company and there aren't as many resources to learn how to handle manufacturing custom products. Odoo would be great for building a house or an airplane. But I'm struggling to figure out how to have a good flow with 100 orders a day for custom rubber stamps, nameplates, signs and embroidery.

Amazing ERP/MRP system!

Comentários: Overall, the Odoo system is incredible. No more paying for each additional module you need. It is all included. They offer a free version if you only need a single module... Who does that? If you are in the market for a user-friendly ERP or MRP system, look no further.

Vantagens:

Odoo is very user-friendly and the Odoo team is absolutely phenominal. The software is extremely customizable and offers a plethora of features out of the box.

Desvantagens:

The subscription fee is due upfront. This can be a little daunting if you are looking for a longer term.

Thank you [sensitive content hidden]

Comentários: My overall experience with Odoo has been positive. I’m very happy with the results and progress we’ve made using the platform—it’s everything we wanted and even exceeds our expectations in some areas. However, there are times when the system can be a bit confusing and repetitive, which can slow down our workflow. Despite these occasional challenges, Odoo has been a valuable tool for our business, and we’re pleased with the direction we’re headed.

Vantagens:

What I liked most about Odoo is the system's adaptability—it’s incredibly versatile and can be tailored to fit our specific needs. I also want to highlight the outstanding service we received from our consultant, [sensitive content hidden] He’s been extremely attentive and helpful throughout the entire process, making sure we get the most out of the platform.

Desvantagens:

What I liked least about Odoo is the way consulting hours are charged and accounted for. We’re concerned about being billed for time spent resolving issues that aren’t our fault, such as bugs or errors within Odoo itself. It would be more reassuring if there was a clearer distinction between time spent on genuine consulting and time spent addressing system-related problems.

DO NOT USE ODOO!

Comentários: I wish I had only signed up to pay monthly, but my "account manager" convinced me that signing up for a year and adding all the users upfront would be cheaper. I started with using the platform to replace QuickBooks. I paid for a two-hour support session with my rep, and during the call, he had to look up or ask somebody else for the answers to my questions on how to do something. By the end of the call, he had not answered how to enter beginning balances. It is a basic function of accounting software, but he didn’t know and said he would get back to me. Here we are three months later, and he hasn't gotten back to me. There were other outstanding items I needed answers to, but he hasn't responded to any of my emails. I emailed him asking for a phone call, but I got ghosted. I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it. I run a business, and waiting three weeks for that is just unacceptable. Getting no response from my "Account Manager" is unacceptable. Clearly, he's got the wrong title because he manages nothing! He can't even do his job.
So, now, this gets worse. I asked for a refund because the platform is unusable to me. Guess what? I won't be getting one. Why, you ask? Because the company is based in Belgium and I am in the States. Seriously, that's the reason they gave me. WHAT THE HECK?
I've now switched to Zoho and can't be happier! Please consider my experience and try something else instead!

Vantagens:

I like that there are many apps in one platform.

Desvantagens:

The applications are not user-friendly! I'm good at learning software, but this one is foreign and complicated. The customer service is HORRIBLE!

Great CMS for any business

Comentários: Very good. I really believe, that we couldnt find any better all in one software for our business.

Vantagens:

Easy of use for any customer. And absolutely best price for small business.

Desvantagens:

To manage some small parts might be really hard. For example translate something on website.