Avaliações do Ellucian

Very stable software used by best higher ed. institutes

Comentários: Ellucian Banner has provided our students and staff with a single application that manages aspects of course registration, work, bills, payments, grades, academic status.
Single sign on module was extremely helpful

Vantagens:

It is a high-end software. Very stable. It integrates with the Microsoft LDAP. We have been using it for student and employee account management in term of course registration, tax forms, billing, salaries, student employment, grading, transcripts. It has very secure and solid database which is essential for the above mentioned matters.

Desvantagens:

Managing it requires training. It is not easy to administer. The price is very high compared to competing software in the higher education sector.

Good product. . .maybe?

Comentários: Neutral to negative. Massive additional costs during deployment, a tendency to confusion among the supposed "experts" around how basic pieces of the software worked, forced third party software changes that were unnecessary and expensive, and a quote that was clearly lowballed with the expectation that we'd end up paying on the back end for additional products that we didn't know were needed made this whole process less than good.

Vantagens:

We liked the idea of a connected suite that worked with most of our existing software.

Desvantagens:

The consultants were very much at odds with each other and added confusion to the process. It also turns out that it didn't work with our existing software even when the vendors were listed as compatible on the Ellucian partner site. It also turns out that some of our 3rd party software would have worked, but we were told that it wouldn't. In the end the confusion and lack of understanding/ability from Ellucian consultants cost us tens of thousands of additional dollars during our deployment.

Literally the Worst

Comentários: On top of clunky, unreliable system is a virtually non-existent customer service/support team. You can post/reference questions to/by other users, but other than that you basically just get the 900 page technical manual and have to figure it out yourself. If you have a home-grown system and are considering making the switch to Ellucian--don't! Just wait a couple years for another company, like Workday, to develop a SIS that makes sense. Ellucian is a dinosaur.

Vantagens:

When Ellucian's products were first released--decades ago--they were cutting edge. Banner, their SIS (Student Information System) quickly became the industry standard for enterprise databases on college campuses which transformed the way higher education leaders use data to make informed decisions. Their products continue to be effective for large universities that have every module of Banner installed, i.e. have their entire campus from registrar to bursar to admissions running on an Ellucian solution. When used "out-of-the-box" it does its job, not easily or beautifully, but gets it done.

Desvantagens:

It's as if Ellucian (and their strongest competitor PeopleSoft) got comfortable once they dominated the market and just stopped trying to make the actual user experience better. They put on large, fancy conferences and have great branding, but using their systems is a NIGHTMARE. A different programmer designed every form/screen/section so they all function differently. Where two clicks should do, fourteen are required. The bugs far outweigh the features. Something breaks more often than it doesn't. It's awful, but they have us trapped because no one else can compete with them. Sometimes I think it would all be easier if we just used Excel to track student records! Since our school implemented Ellucian products 5 years ago, to the tune of millions of dollars, we've had to add 2 new positions in our office just to handle the tech components. And don't even get me started on what happens when you attempt to customize their products. Endless headaches.

University Accounting

Comentários: Overall we are very satisfied with Ellucian. It provides our business and finance team books that are used for easy reporting and a clean UI interface.

Vantagens:

I have been a user of Ellucian banner for over six years and have been through countless updates. The product keeps improving where I think things are already good, and is quick to address current issues. Our organization loves the fact that we can use a web based version as well. Additionally, the UI is very clean and I can understand what is affecting our balance sheet, income statement, ect., all at a quick glance. Finally, the reports that are generated from Ellucian are very helpful and make it so I can create accurate reconciliations.

Desvantagens:

The one problem we run into with Ellucian is that training to use the product is difficult. Many screens have specific acronyms to access them, which is hard for people to remember. However, they have introduced a search function that allows you to use words and it acts more like a google search, which is helpful to find what you need.

Ellucian for Community College

Comentários: In the beginning I had to constantly keep my list of instructions handy if I wanted to enter a requisition for a purchase order, now its easy because I've done so many. Practice makes perfect!!!!

Vantagens:

I liked how you can add features, customize it for the needs of the institution. I work for a small college and we don't need all the extra features that the larger colleges might implement.

Desvantagens:

It can be a little difficult to navigate for the beginner. Unless the user knows what they want there is a chance of getting lost. Ive been using the software for about 4 years now and i sometimes get lost or have to search for specific information. There is no menu with a list of options. So I guess what I'm saying is that it would be nice if it was more user friendly, easier to navigate.

Not a good integrated solution

Comentários: Negative, frankly. While helpful and polite, the team seems too inexperienced to be of much help. In fact, Ellucian seems to cause most of the problems themselves through self-inflicted wounds. Each update or patch implements some new ‘improvement’ that breaks most workflows and processes built for the previous version. As such, the hope to get a slight improvement ends up costing weeks of manpower to fix everything else in the test environment over and over again.

Vantagens:

Ideally, when functional, the functionality between Ellucian products can be helpful. We use Banner and eRecruit CRM. We expected the CRM/ERP integration to be the best selling point when choosing the CRM application.

Desvantagens:

Despite being the same company, the products are not as seemless as we felt it should be. It took well over a year of implementation of the eRecruit CRM to customize it to fit with the Banner ERP. Even then, we still find issues where things are not being converted from one to the other well. One example, on the CRM, GB is the country abrieviation for the UK (Great Britain), but in the ERP, this is shown as Gabon. I’ve wasted so much time programming and converting little things like this that I find it hard to believe they were released by the same company.

Ellucian SIS does what it is designed to do, store data in a standardized manner.

Comentários: Standardized data. Student lifecycle data storage. Central hub of data for all things related to the student, their experience, and relationships.

Vantagens:

Easy to use and navigate. Validation tables prevent data from being entered incorrectly. Standardized data means consistent reporting outputs and expected values. Covers the entire lifecycle of the student journey so the Ellucian SIS is set up to be the storage space of all student data.

Desvantagens:

Difficult to customize and add fields to the SIS if business processes require it. Can feel overwhelming for new users to learn the system. Very limited ability for most functional users to create their own reports. Usually need to involve report writers with SQL report writing ability. Reporting on multiple areas of the student journey can be difficult when needing to see multiple screens and forms.

Ellucian User for 15+ years

Vantagens:

Since our college gained access to the web-based version of Ellucian (we call it Colleague at our school, too), it has been a lot easier to use.

Desvantagens:

I wish the help feature and other help documents were a little easier to follow. We used to have a gentleman who worked in Admissions & Records that would make PowerPoint presentations and quick guides to help out the Ellucian users.

Consolidates all of my educational needs in one place

Vantagens:

Ellucian has made it easy to consolidate all of our educational needs and resources, from billing to grades, in one easy to navigate space. Students are able to find what they need with ease.

Desvantagens:

It is beginning to look a little dated in comparison to other sites in general, but as a tool for higher ed it is still fully functional and acceptable.

It's hard to be vanilla

Comentários: We were in desperate need of an SIS and for the most part, it does serve our needs.

Vantagens:

I like that we have a consortium we can share ideas and code with and have a single voice to Ellucian.

Desvantagens:

Banner INB is very clunky to use - even if you are good at using software in general. It is not a very intuitive product; however, the company is moving in the right direction.

Access your university from your pc

Comentários: I have used this system when I was a professor assistant and student

Vantagens:

This product provides a learning management system which makes the jobs easier for students and the professors. Students can easly check their duties and see their activities on this system and professors can easily manage their classes easily.

Desvantagens:

If there are a lot of students dont buy this software, during the peak times it makes lots of bottleneck and managing the problem is not that easy always some problem appears if some administrative user did something wrong. The money you pay and the service you have dont compensate each other

Ellucian works well as a student information system.

Vantagens:

The software houses all of our student information and IT finds securing the database reasonable for higher education. Though Ellucian, we are able to recruit, register, and maintain financial aid records for students. Our HR office also uses it to house employee and faculty information.

Desvantagens:

Many of the screens take excessive commands to get through. There are three or four extra steps every time you want to pull a transcript, run an evaluation, or register a student for classes.

Easy to use

Comentários: We use this as our database for all alumni and friends.

Vantagens:

It's easy to use and my favorite thing about this software is that I can enter very little info to do a search to find who I'm looking for. The possibilities are endless!

Desvantagens:

When it shows a listing of all the proposals a person has received, I have to pull each one up because there isn't anything about the listing that identifies specific ones. It's a minor irritation

Ellucian builds products then takes away support

Comentários: Terrible. Would not recommend for free, let alone the price we pay.

Vantagens:

We use Banner part of Ellucian. It is effective to get large amounts of information into the system. It is effective is being our online filing cabinet.

Desvantagens:

The program is very difficult to use, to navigate through. It is impossible to use on mobile, literally impossible.

Higher Ed and Ellucian

Comentários: As for an ERP it works they continually develop products that do well but then should have been tested or better yet more thought should have been thought through before deploying to customers.

Vantagens:

offers multiple products gives great support

Desvantagens:

Cost: is more costly than some of its competitors Deployment of newer products to end users could be smoother

Colleague by Ellucian (Student)

Vantagens:

As a Colleague Support and User, the number one thing I loke about this particular software was the ease of use. It flowed easy for both users and students.

Desvantagens:

As an Admin using this software, I found that the update process was very complex and time-consuming.

Ellucian review

Vantagens:

It’s fairly easy to use but you do need some training on learning all the acronyms they use.

Desvantagens:

Every time they do an update to the product it seems to disrupt the flow of our production because every one is so thrown off the changes.

Improves education experience

Vantagens:

I like how it allows users to view academic information easily. For higher education this software is greatly beneficial.

Desvantagens:

I do not like how there are times where the software is glitchy or will sign out if inactive for too long.

Poorly structured. Poorly maintained. Poor.

Vantagens:

None. Its a sloggy product, designed with no consideration to the user.

Desvantagens:

No redeeming qualities. Repeated crashes during most critical time in student advisement and registration.Undermines the ability of our institution to function professionally.

It gets the job done

Vantagens:

Fully operational ERP, many different tools and options

Desvantagens:

The company itself is the worst. Their customer service is abysmal.

Ellucian Colleague

Comentários: All Student Information and tracking, payments, HR, etc.

Vantagens:

It did pull several systems together under one umbrella

Desvantagens:

Every time I turn around, they want more resources over and above the original specs

Banner SIS through Ellucian is a solid piece of software

Comentários: A place to store student data for access across campus.

Vantagens:

Banner allows us to store all of our student information in a campus-wide database in an easy to access system.

Desvantagens:

The Banner interface by Ellucian SIS is difficult to navigate and complicated to edit. The interface is not the easiest to use and is a big detriment with this software.

Great for students

Comentários: Ellucian powers institutions with technology and services to help students like me to achieve these goals.

Vantagens:

This software is one of the most useful software that I have gone though. It helps me a lot in finding scholarship oppartunities.

Desvantagens:

I did not find many cons on this software but if I want to say one this is quite expensive not user-friendly.

Great Higher Education Tool

Vantagens:

I liked the fact that it could house both student and faculty information at the same time. In addition, it allowed you to input information for instructors and move them around if necessary. We used the Banner by Ellucian software and it was useful for our needs

Desvantagens:

Nothing to note. It is good for meeting the needs of an institution.

Great Tracker

Vantagens:

With the new implementation of the Graduate College student tracking has become a higher priority. With this software our department is able to track students from start to finish. We house the most graduate students in our college and it’s been a hassle to maintain . But this program was able to help us identify what was holding students up (Thesis). After this we made changes to our requirements and also implemented a milestone tracker which has help every single student.

Desvantagens:

I have no cons so far. Everything has been great on my end.