---
description: Tudo sobre ComplianceQuest: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: ComplianceQuest - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Controle de Qualidade](/directory/30099/quality-management/software) > [ComplianceQuest](/software/136111/compliancequest)

# ComplianceQuest

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> EQMS é 100% baseado na nuvem e construído com base no Force.com, o conjunto de soluções CQs agiliza a gestão da qualidade, conformidade, conteúdo e colaboração.
> 
> Conclusão: 110 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o ComplianceQuest?

Os clientes estão em setores de fabricação altamente regulamentados, como ciências da vida e F\&amp;B, a setores fabris gerais e especializados, como automotiva, A\&amp;D, óleo e gás, alta tecnologia e CPG.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 110 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.7/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: ComplianceQuest
- **Fundada**: 2013

## Contexto comercial

- **Preço inicial**: US$ 30,00
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, holandês, húngaro, indonésio, inglês, irlandês, italiano, japonês, norueguês, polonês, português, russo, sueco, tailandês, tcheco, turco, ucraniano, árabe
- **Países disponíveis**: Alemanha, Arábia Saudita, Austrália, Barein, Brasil, Bélgica, Canadá, Catar, China, Coreia do Sul, Costa Rica, Dinamarca, Emirados Árabes Unidos, Estados Unidos, Finlândia, Irlanda, Israel, Itália, Japão, Jordânia e mais 17

## Recursos

- Alertas/notificações
- Alerts/Escalation
- Análise da causa raiz
- Ações corretivas e preventivas (CAPA)
- Codificação e controle de documentos
- Controle de qualidade
- Controle de versões
- Ferramentas de colaboração
- Geração de relatórios de incidentes
- Gerenciamento de comentários
- Gerenciamento de documentos
- Gestão da manutenção
- Gestão da qualidade
- Gestão de auditorias
- Gestão de capacitação
- Gestão de conformidade
- Gestão de equipamentos
- Gestão de fornecedores
- Gestão de incidentes
- Gestão de inspeções
- Gestão de mudanças
- Gestão de projetos
- Gestão de reclamações
- Gestão de requisitos
- Gestão de tarefas
- Gestão do ciclo de vida
- Gestão do design
- Gestão do risco
- Listas de materiais
- Manutenção de documentos da OSHA
- Priorização
- Rastreamento de edição
- Rastreamento de não conformidade
- Relatórios e análise de dados
- Relatórios e estatística

## Integrações (10 no total)

- 1CRM
- Accounting ASAP
- NetSuite
- Oracle CRM On Demand
- Professional Services Cloud
- Rootstock Manufacturing ERP
- SAP Customer Experience
- Salesforce Platform
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Controle de Qualidade](https://www.capterra.com.br/directory/30099/quality-management/software)

## Categorias relacionadas

- [Ferramentas de Controle de Qualidade](https://www.capterra.com.br/directory/30099/quality-management/software)
- [Sistemas de Gestão de Reclamações](https://www.capterra.com.br/directory/30674/complaint-management/software)
- [Software EHS (Saúde, Segurança e Meio Ambiente)](https://www.capterra.com.br/directory/10015/ehs-management/software)
- [Sistemas de Gestão de Segurança](https://www.capterra.com.br/directory/31299/safety-management/software)
- [Software de Controle de Documentos](https://www.capterra.com.br/directory/31197/document-control/software)

## Alternativas

1. [QT9 QMS](https://www.capterra.com.br/software/97557/qt9-quality-management) — 4.8/5 (117 reviews)
2. [MasterControl Quality Excellence](https://www.capterra.com.br/software/148577/mastercontrol) — 4.5/5 (526 reviews)
3. [Ideagen Quality Management](https://www.capterra.com.br/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews)
4. [KAWAK](https://www.capterra.com.br/software/211071/kawak) — 4.6/5 (319 reviews)
5. [Qualio](https://www.capterra.com.br/software/134050/quality-management-software) — 4.6/5 (128 reviews)

## Avaliações

### "CQ : our QMS best friend" — 5.0/5

> **Andrea** | *13 de setembro de 2023* | Aparelhos médicos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.
> 
> **Desvantagens**: Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact  on your transactions.
> 
> In general, great support and platform to structure your QMS

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### "Great Overall Quality system" — 5.0/5

> **Laura** | *1 de novembro de 2023* | Aparelhos médicos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The CQ quality system is a full suite of products used for tracking all quality objects.  I use Training, Complaints, NCs, CAPAs and Equipment module.  With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality.  This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ.&#10;Our users are able to easily train in CQ and managers can see their employee's metrics for training easily.  The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks.  &#10;Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC.  We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button.  This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it.  CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time.
> 
> **Desvantagens**: As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating.
> 
> The CQ team has been great to work with. Over all they are responsive and follow up with questions readily.  I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose.

-----

### "Great Features, not Great Support or Cost" — 2.0/5

> **Audra** | *20 de setembro de 2023* | Eletrônicos | Taxa de recomendação: 2.0/10
> 
> **Vantagens**: We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have.
> 
> **Desvantagens**: Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly.
> 
> We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options.

-----

### "Integrated and flexible QMS solution" — 5.0/5

> **Nicole** | *2 de novembro de 2023* | Aparelhos médicos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place.  We worked with the CQ teams to configure and test the system to fit our business needs.  Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration.  Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability.  System provides users with easy to follow layout and next steps.
> 
> **Desvantagens**: CQ has a really complex backend.  We had to make a shift moving into this system from being Quality managed to IT managed.  Understood that this allows us a lot of the flexibility we need and it is working out fine.  Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there.

-----

### "Good tool with loaded features" — 4.0/5

> **Mayaniranjan** | *21 de maio de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: I like the way the app is build using the objects which makes it so flexible to adopt to our requirements and its table management which is easy to access and manage.
> 
> **Desvantagens**: I would say , if we could leverage the use of some managed packages or features , it would be great. We would like to have some extra privileges when it comes to customization.
> 
> Over , we have a good impression over this app, easy to manage and maintain. Lots of features to explore ,adopting to new changes .

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