15 anos ajudando empresas brasileiras
a escolherem o melhor software

Sobre Typeform

Crie formulários e pesquisas elegantes, entre outros. Proporcione ao público a experiência que ele merece para obter os dados de que você precisa.

Saiba mais sobre o Typeform

Vantagens:

The customer service team then re-assigns this Typeform to the other employee using our workflow tool. Typeform is like having a an offline conversation through an online form with fields.

Desvantagens:

It's expensive if you don't need make research every month. Also for some audiences could be a bit harsh to use.

Notas do Typeform

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,5
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,5/10

O Typeform tem uma classificação geral de 4,7 em 5 estrelas com base em 836 avaliações de usuários no Capterra.

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Filtrar avaliações (836)

Tyler
Owner
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Typeform - a better form system

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Erick
Inbound Marketing Analyst, Brasil
Publicidade e marketing, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

UX impecável em formulários

5,0 há 2 anos

Vantagens:

Com o Typeform é possível ter formulários realmente interessantes de responder. O resultado são formulários fluídos, responsivos e bonitos de se ver. Além disso, é possível brincar com ramificações e cálculos, de acordo com as respostas dadas pelo usuário. Como ferramenta de captura de leads, também é excelente é mantém diversas integrações para que os leads sejam armazenados e tratados posteriormente.

Desvantagens:

O Typeform foi uma novidade realmente interessante quando surgiu, há alguns anos. No entanto, como um usuário esporádico, me parece que poucas novas funcionalidades e opções foram acrescentadas para justificar o preço praticado.

Karla
Karla
Analista de Marketing, Brasil
Usuário do LinkedIn Verificado
Software, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Ideal para quem quer uma nova forma de captar leads

5,0 ano passado

Vantagens:

A interface intuitiva e também os modelos de questionários pré-prontos que facilitam demais na hora da criação de formulários.

Desvantagens:

Página de resultados, pois parece um pouco bagunçada. É preciso exportar dados e abrir em planilhas para entender de fato as respostas.

Alternativas consideradas anteriormente: Landbot

Razões para mudar para o Typeform: Preço mais acessível para as funções de integração que estávamos precisando

Guilherme
Guilherme
CEO, Brasil
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Excelente plataforma porém não é acessível

5,0 há 3 anos

Comentários: Experiência boa porém limitada aos recursos gratuitos, com certeza eu utilizaria a versão paga se fosse mais acessível.

Vantagens:

É indiscutível a qualidade do software, design simples e muito intuitivo na coleta e processamento dos dados. As integrações do software são incríveis!

Desvantagens:

Sem dúvidas o principal ponto contrário é o alto custo do software, inviabilizando o seu uso para usuários pequenos e que tenham pesquisas menores, onde existem ferramentas mais baratas e eficientes.

Eduardo
Eduardo
Fotógrafo, Brasil
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação Typeform

5,0 há 2 anos

Vantagens:

A qualidade da aplicação é inquestionável. Sua utilização é muito fácil desde as primeiras interações e o resultado visual ao final do questionário é surpreendente. Design como um todo bastante simples e direto.

Desvantagens:

A versão paga é pouco acessível e a maioria dos recursos está limitada à assinatura. A versão gratuita poderia ter mais opções de ferramentas.

Flavia
Empresaria, Brasil
Gestão da educação, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Formulário Bacanas

4,0 há 6 meses

Comentários: Experiencia muito satisfatória. Temos ótimos resultados utilizando os recursos disponíveis.

Vantagens:

Consigo construir formulários personalizados que encantam meus clientes e os motivam a responder as pesquisas e recebo as notificações em tempo real.

Desvantagens:

Nada a reclamar da plataforma por enquanto apenas elogios a serem feitos.

Avaliador Verificado
Usuário do LinkedIn Verificado
Desenvolvimento de programas, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Plataforma mais moderna de formulários

5,0 há 6 meses

Vantagens:

Todos os recursos são incríveis, mas o que mais gostei foi a forma com se sucede cada pergunta uma por uma. Dá uma sensação de objetividade nas questões.

Desvantagens:

O valor precisa melhorar para o público da América Latina. Acredito que se facilitarem isso vão abocanhar mais o mercado daqui do Brasil.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços financeiros, 1.001–5.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Typeform

5,0 ano passado

Vantagens:

Uma excelente ferramenta para criar formulários de pesquisa. É interativo e a disponibilização dos dados facilita a análise.

Desvantagens:

Não encontrei nenhuma dificuldade durante o uso do Typeform.

Pedro
Pedro
CEO, Portugal
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A "must use" platform to generate intuitive and simple forms

5,0 há 2 meses

Vantagens:

The fact that any type of user, even without any experience, can quickly learn how to setup a form it's a very strong point. The fact that we, we advanced users, can customize a complex form it's also very good and then having integrations it's top.

Desvantagens:

I can't actually think in much to say of cons, but if I forcedly had to chose one, I would say probably pricing to access some features. Maybe balancing it differently but it's very good the way the platform is setup anyway.

Ali
Ali
CEO, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Typeform Makes Complex Automations Easy

5,0 há 10 meses

Comentários: Our team and clients love how easy and fun Typeform is to use! We get great feedback on the experience!

Vantagens:

We love using Typeform to simplify automations. We have a client that we needed to create a vetting process for securing a rental. We created an automated form to approve them for a rental and direct them to the appropriate rental to purchase based on membership level/event needs. The best part is Typeform integrates well with many of the other platforms we are using! We've set up several direct connections and zaps!We also use Typeform as a lead generator and for fun customer experience activities for our clients.

Desvantagens:

While Typeform allows for the best design experience out there, my only wish as a designer is that we had a little more flexibility on font sizes/question placement on the slides. However, not a dealbreaker and many design work around options.

Alternativas consideradas anteriormente: Google Forms, Jotform, Zoho Forms e Mailchimp

Razões para escolher o Typeform: User experience -- Typeform is so much more fun and you can create so many custom automations that Google does not allow!

Software anterior: Google Forms e Jotform

Razões para mudar para o Typeform: Typeform allows you to create a fun user experience and create an unlimited amount of automations.

Resposta do Typeform

há 6 meses

Thanks for the review, Ali. We're thrilled to hear you love using our platform and are happy with our current offering of integrations. We'd love to learn more about how we're helping you and your team with your day-to-day projects. If you're open to chatting and sharing your story with us, please reach out to us at: [email protected]

Adrian
Adrian
Usuário do LinkedIn Verificado
Usou o software para: Não especificado
Fonte da avaliação
Fonte: GetApp

Disappointed; significant number of results lost

1,0 há 9 anos

Comentários: Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit".

Vantagens:

Beautiful looking surveys, easy to setup, fantastic analysis tools.

Desvantagens:

Doesn't save partial responses. Some concern, as 3 seperate people reported not being able to submit at the end.

Resposta do Typeform

há 9 anos

Hi there, Thank you for your feedback. There is an issue around the legality (and morality) about storing answers a respondent gives before submitting. In paginated surveys such as those built with SM, the respondent needs to click on a "Next" button to go to the next page of questions. And in case the survey only has one page and the respondent does not click "Done", SM does not save the answers either. To improve your completion rate, apart from applying a design or making colors and images fit your brand's, make sure to use picture choice and multiple choice whenever possible. Also use Long Text fields only when absolutely necessary and try to keep your survey as short as possible. The average completion rate our users are getting is 55% (which is considered high in the online survey industry) and we've seen some typeforms which follow these guidelines get completion rates as high as 80%. It's unfortunate you only realized we don't save non-submitted answers after publishing your survey, and I'm truly sorry about that. If there's anything I can help you with, don't hesitate getting back to me. Pedro

Isabel
Content Marketing Manager, México
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Awesome but pricey

5,0 há 4 meses

Comentários: Overall amazing experience. The only reason I don't recommend this to every company is because of the price.

Vantagens:

Functionality and customizability are great. Can integrate with other user flows or processes easily. It is sophisticated yet easy to use.

Desvantagens:

It is pricey compared to similar tools. Smaller plans have very limited functionality. You need to have total clarity of how to leverage this tool to consider it in your budget.

Alternativas consideradas anteriormente: SurveyMonkey e Mailchimp

Razões para escolher o Typeform: We needed to have better integrations with other user flows.

Software anterior: Mailchimp

Razões para mudar para o Typeform: Typeform had the robust functionality we needed and also the capability to use our branding.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Typeform: Awsome Online Form Creation and Data Collection

5,0 há 11 meses

Comentários: Typeform has truly revolutionized my approach to online form creation and data collection. It has seamlessly integrated an intuitive interface, robust features, and stunning design, making it my preferred tool for capturing invaluable insights from my audience.

Vantagens:

The simplicity of the form builder allows for quick and easy form creation. And template design is so appropriate, it fulfills almost all use cases. It enables the creation of interactive and dynamic forms that go beyond simple question-and-answer formats. With features like conditional logic and branching. Also straightforward data collection and analysis features. Real-time response tracking etc.

Desvantagens:

Pricing is a little higher than my expectations, hard to customize, also would love some easy tutorials and an offline working structure.

Alternativas consideradas anteriormente: Google Forms

Razões para mudar para o Typeform: Typeform surpassed my expectations in terms of design aesthetics, interactivity, and overall user experience. It strikes the perfect balance between functionality and visual appeal, making it the ideal solution for my online form creation and data collection requirements.

Avaliador Verificado
Usuário do LinkedIn Verificado
E-Learning, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I love the free version, hence got the paid one!

5,0 há 4 meses

Vantagens:

Very clean, elegant user interface. Can be easily embedded into websites too.

Desvantagens:

I think they can have much better reporting and analytics

Alternativas consideradas anteriormente: SurveyMonkey

Razões para escolher o Typeform: Google Forms seemed very primitive and the question types are limited, especially for surveys

Software anterior: Google Forms

RACHEL
OWNER, EUA
Varejistas, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

The easiest survey tool yet!

5,0 mês passado Novo

Comentários: Exceptional. I migrated from Jotfform and could not recommend Typeform more.

Vantagens:

It was ridiculously easy to set up; whether I chose to do it on my own entirely or go through the .ai generator which created an entire survey for me based on just one descriptive paragraph. Just about hands and the analytics are so simple to review!

Desvantagens:

The only difficult part that had me reaching out to support was how to set up email notifications for each form submitted.

Andrea
Andrea
Executive Director, EUA
Usuário do LinkedIn Verificado
E-Learning, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Beautiful Survey Tool

5,0 há 2 meses Novo

Vantagens:

Clean modern design with everything you need for building surveys with your branding.

Desvantagens:

The pricing plans limit the number of survey responses per month.

Alternativas consideradas anteriormente: Google Forms e SurveyMonkey

Robert
Owner, Romênia
Imprensa, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

I will always use this for polls

5,0 há 2 meses Novo

Comentários: Great and fast experience. Get your users opinion fast and easy.

Vantagens:

It was easy to setup and create a poll, reporting is fast and accurate. Exporting the results is easy and hassle free.

Desvantagens:

None for what I have use it for.

Brendon
Brendon
Associate Financial Rep, EUA
Usuário do LinkedIn Verificado
Seguros, 5.001–10.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great for surveys!

5,0 há 3 semanas Novo

Vantagens:

Easily managed and to deploy. You do not need tech background to create the surveys and get them out to your audience.

Desvantagens:

nothing I do not like with the software, no bad experience.

Ian
Director of Marketing, EUA
Publicidade e marketing, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Form builder? How about "Minimally Viable Product" builder!

5,0 há 4 anos

Comentários: Typeform is an incredible tool for testing out ways to disguise data capture / lead gathering as something that is providing actual value to the user. It's not a request for advertising proposals, it is a "campaign builder". It is not an online order form, it is a "savings calculator." Essentially, you can leverage the slick UX to make the users think their inputs are causing something to "happen" behind the scenes. This capability is further supported by Typform's intuitive UI for building logic and calculations into the form. Typeform lets you increase inbound leads and try out ideas for larger (custom dev) web projects with minimal time commitment at a very attractive price point.

Vantagens:

Typform's fancy/expensive looking UX is its absolute selling point. It isn't the most flexible form builder in the world, but it does what it does well and it looks great doing it. The developers clearly recognized the massive amount of custom webapp development that was going into making – essentially – slick, expensive-looking multi-step forms and decided they should just make a webapp for making slick, expensive-looking multi-step forms.

Desvantagens:

It is definitely not the most robust solution in terms of functionality. It only has a couple options for how your forms will look, it only has a few integrations for what your forms can do... and that is largely by design. This isn't the Gravity Forms wordpress plugin. This is a specialized tool for leveraging slick UX to make crude data capture masquerade as something more sophisticated.

Ken
Creative Director, EUA
Design, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great design and UX

5,0 há 3 anos

Comentários: I like creating and sending forms, and feel good about my recipients' experience with Typeform.

Vantagens:

I love Typeform's stripped-down UX and the simplicity of use, both for creating a form and capturing responses. It's different from other in that it forces the respondent to consider one question at a time, so for long, complex forms it might be the wrong choice. But I like the forced simplicity.

Desvantagens:

It's a little pricey. You're paying for a the UX not necessarily features, which are substantially fewer than competitors.

Alternativas consideradas anteriormente: Google Forms

Razões para escolher o Typeform: Survey Monkey was too expensive and the feature set/price ratio was off. You don't get much for the money, and the best/most needed features are behind the paywall.

Software anterior: SurveyMonkey

Razões para mudar para o Typeform: Google Forms is far too simple for some forms, also looks cheap. I don't like sending Google Forms in professional settings since everyone knows it's a free product.

Marcus
VP Marketing, Singapura
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A user-friendly form management platform

4,0 ano passado

Comentários: So, we do not have to go to design our own form now. Typeform saves us a lot of headache designing forms which we use quite often.

Vantagens:

Typeform is user-friendly and being survey builder, it is really helping us to collect feedback as well as doing lead generations for us. The strength of Typeform lies in the ease of usage with its drag and drop interface. We particularly like the integrations it has with the CRM tools we are using such as Vbout and Sendinblue. Furthermore, the user experience is good and better than other form builders, especially the free ones.

Desvantagens:

There is not much to complain except when we use the free tier there are various limitations. However, we are happy to upgrade to a paid version which gives us a lot more flexibility.

Alternativas consideradas anteriormente: Zoho Survey

Razões para escolher o Typeform: Typeform is easier to use.

Software anterior: Google Forms e SurveyMonkey

Razões para mudar para o Typeform: Typeform UI is much better and simpler to use.

JJ
CEO, EUA
Produção audivisual, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Fantastic software that packs a punch!

5,0 há 4 anos

Comentários: We've created several quizzes with Typeform that have over 4 different logic scenario outcomes. Those same quizzes are now collecting over 2,000 customer emails each month (for lead generation purposes). It's a fantastic piece of software that is super sleek, powerful, and integrates with all of the main platforms. It's heavily embedded into our marketing and customer service efforts, and we rely on it on a daily basis.

Vantagens:

I love how easy this product is to use, and how well it integrates with so many different platforms.

Desvantagens:

While Typeform has a lot of features available, sometimes I find myself wanting to customize more items than It allows me to do. Because of such, we've had to find work-arounds for several different advanced solutions.

Alternativas consideradas anteriormente: Google Forms e Zoho Forms

Razões para mudar para o Typeform: Typeforms interface is better looking and easier to use. Plus, the logic scenarios that typeform provides are far superior than most of their competitors.

Shahila
Shahila
Business Development Manager, Malásia
Usuário do LinkedIn Verificado
Serviços financeiros, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Build form and survey with no coding

4,0 há 3 anos

Comentários: I my line of work, i need to use many form and survey to collect data from user and client to have the most current and precise data. Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Vantagens:

Building a form and survey with Typeform is the most easy to do, as it is using a drag and drop graphical interface, and no coding involve while building it. It also has time estimation for user to complete the form or survey which help them to know how much time they needed to complete it.

Desvantagens:

Using it with free plan has so much limitation to the tools that i can use to building the forms. I have upgrading to the premium account but not much advance tools in there that can compensate the cost for the premium plan. I hope they can add more feature and advance tools for the premium plan.

Avaliador Verificado
Usuário do LinkedIn Verificado
Telecomunicações, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Typeform makes forms fun!

5,0 há 4 anos

Comentários: We love creating new forms and seeing how much fun we can make them. This is a great platform and is a must have!

Vantagens:

The customization and flow of forms makes forms more engaging and easier to complete. We have noticed more individuals filling out forms once we switched to Typeform due to the uniqueness and not overwhelming the individual with all the questions at once.

Desvantagens:

There was a bit of a learning curve when creating new forms. Changing an existing template when you are creating a new form will alter any saved forms using that template. The system should send a notification informing you if you make changes it will change other forms using that template.

Ed
CVO, EUA
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Elegant survey solution that just flows one question at a time

5,0 há 2 anos

Comentários: Great app, positive experience

Vantagens:

Ability to seamlessly conduct a survey, one question at a time

Desvantagens:

Support was slow getting back to me on questions and still got me the answers

Alternativas consideradas anteriormente: SurveyMonkey

Razões para escolher o Typeform: Functionality, integrations and price

Software anterior: Google Forms

Razões para mudar para o Typeform: Elegance and flow of surveys using single question pages

Sapph
Marketing strategist, Canadá
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Typeform's user friendly survey UI can also be limiting at times

4,0 há 4 anos

Comentários: I still use Typeform on a regular basis but it's ideal for short surveys. If you need to create longer, more complicated surveys, it's one question at a time UI can be limiting.

Vantagens:

Typeform's one question at a time UI probably feels the most friendly to survey takers. It breaks up the survey into easy steps so people don't feel overwhelmed seeing all of the questions at once. Their survey builder is fairly intuitive to use once you figure out all of the options that are there (some can be hard to find). It also has a very helpful integration with Google Sheets so you can see all of the replies there updated automatically. Typeform's logic jump feature (ability to take a respondent to another question based on how they answered one of the previous ones) is helpful as well.

Desvantagens:

Typeform's one question at a time UI can also be limiting because sometimes, it makes more sense to ask a few questions together on one screen. For example, you may want to ask for someone's First name and Last name as separate questions, but Typeform would only show each question by themselves, on separate screens. Beyond the landing page if you choose to have one, there's no easy way to add your brand to the rest of the survey (example: your logo as a fixed header) without using backgrounds, which isn't ideal as your logo may look too big or small depending on the screen size and a question may appear on top of it. Typeform also changed their pricing recently so you can only remove their branding with the highest monthly tier. Their Powered by Typeform button stands out quite a bit because its background uses the font color your questions are in (typically dark).