--- description: Tudo sobre Nickelled: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nickelled - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/30671/customer-experience/software) > [Nickelled](/software/137329/nickelled) # Nickelled Canonical: https://www.capterra.com.br/software/137329/nickelled Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/137329/nickelled?page=2) > Faça orientações passo a passo simples para integrar e converter todos os usuários. > > Conclusão: 16 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Nickelled? Os clientes suprimidos variam de startups a empresas globais, com foco em provedores de soluções SaaS (software como serviço) e implantações de software interno. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.9/5** | 16 Avaliações | | Praticidade | 4.9/5 | Com base em avaliações gerais | | Suporte ao cliente | 5.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 5.0/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Nickelled - **Localização**: London, Reino Unido - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 299,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, dinamarquês, espanhol, finlandês, francês, inglês, irlandês, italiano, norueguês, polonês, português, sueco - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, Estados Unidos, Reino Unido ## Recursos - Alertas/notificações - Bate-papo ao vivo - Coleta de dados de multicanal - Elaboração de conteúdo - Ferramentas self-service - Gerenciamento de comentários - Gerenciamento de e-mails - Gestão de experiência do cliente - Gestão de lançamento - Orientação contextual - Painel - Processo de integração dos usuários - Questionários e feedback - Rastreamento de engajamento - Relatórios e análise de dados - Treinamento no app - Vários idiomas ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) ## Categorias relacionadas - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.com.br/directory/30906/customer-engagement/software) - [Software de Adoção de Tecnologia Digital](https://www.capterra.com.br/directory/31638/digital-adoption-platform/software) ## Alternativas 1. [Intercom](https://www.capterra.com.br/software/134347/intercom) — 4.5/5 (1131 reviews) 2. [WalkMe](https://www.capterra.com.br/software/131194/walkme) — 4.4/5 (63 reviews) 3. [Freshdesk](https://www.capterra.com.br/software/124981/freshdesk) — 4.5/5 (3408 reviews) 4. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [EngageBay CRM](https://www.capterra.com.br/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Avaliações ### "A must try" — 5.0/5 > **Matt** | *5 de março de 2019* | Consultoria de gestão | Taxa de recomendação: 10.0/10 > > **Vantagens**: I love that we can walk our team member and clients through any website and provide meaningful instructions along the process. It has help get our staff members up and running at a much faster pace as well. > > **Desvantagens**: Being able to incorporate a table of contents or jump to a step in the guide take a little bit of effort. > > I have recommend Nickelled to multiple companies that are now using the software. It is fantastic and affordable. ----- ### "We used Nickelled for product demos for a new social networking product." — 5.0/5 > **Kate** | *11 de maio de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: It was easy to setup the Nickelled walkthroughs and the pricing was extremely low, especially compared to some immediate competitors. The processes that we wanted and needed to explain to new website visitors were pretty basic and Nickelled was the right solution for us. It was quick and easy to setup and customer service was great when I ran into small hiccups - getting back to me quickly. We were able to get the demos set up in a matter of hours with a price tag that was reasonable for a startup of our size. > > **Desvantagens**: The mobile version of the software was a work in progress. The processes that we needed to guide our user through were very basic so the fact that it wasn't an exact match to our mobile site it was effective at guiding the user through the simple processes they would need to take on the mobile version of our website. I wish that there was the ability to bypass the thumbs up and thumbs down at the end of the guided tour, or at least add some styling to this mandatory step. > > Simple guided tours of fundamental processes our website visitors might need to take on my client's site. ----- ### "Great product that helps simplify onboarding and training experiences" — 4.0/5 > **Penny** | *4 de fevereiro de 2016* > > We've worked with Fraser and the Nickelled team for the past 6+ months after receiving a recommendation to check the product out. Having used it for a number of months, both for our provider onboarding and internal team training, it's become a core part of our toolset at Hassle HQ. We're excited to see how the product develops and the new features that they're working on currently. ----- ### "Fantastic for product walk-throughs without the need for dev\!" — 5.0/5 > **Jessica** | *27 de fevereiro de 2018* | Produção audivisual | Taxa de recomendação: 10.0/10 > > **Vantagens**: We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since\! It gives our team the ability to create, update, and share simple walk-through guides without roping in engineer resource, which is always in short supply. Perfect solution, great product, and brilliant support. ----- ### "Great product - excellent, and much cheaper than WalkMe" — 5.0/5 > **Avaliador Verificado** | *5 de janeiro de 2018* > > **Vantagens**: 1. Great customer service 2. Ease of deployment 3. Ease of setup In all, its a great product to get users onboarded. > > **Desvantagens**: 1. Had some early deployment issues- fixed promptly by customer support We had some technical issues early on, but the way customer support handled the issues was timely and professional ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/137329/nickelled?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/137329/nickelled) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados