---
description: Tudo sobre EV Reach: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: EV Reach - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [EV Reach](/software/137908/goverlan-reach)

# EV Reach

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> O Goverlan Reach é uma solução de suporte remoto de TI para administradores de sistemas, técnicos de suporte de TI e engenheiros.
> 
> Conclusão: 132 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o EV Reach?

Milhares de organizações confiam no Goverlan para controlar, dar suporte e administrar seus ambientes de TI. O Goverlan Reach atende a departamentos de TI, provedores de serviços e suporte a produtos e terminais.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 132 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: EasyVista
- **Localização**: New York, EUA
- **Fundada**: 1988

## Contexto comercial

- **Preço inicial**: US$ 40,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Canadá, Estados Unidos

## Recursos

- Acesso a múltiplos monitores
- Acesso sem supervisão
- Bate-papo ao vivo
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Chat com vídeo
- Compartilhamento de arquivos
- Compartilhamento de tela
- Controle e acesso remoto
- Controles/permissões de acesso
- Ferramentas de colaboração
- Ferramentas de diagnóstico
- Gerenciamento de documentos
- Gravação de sessão
- Gravação de tela
- Monitoramento remoto e gestão
- Real-Time Monitoring
- Relatórios e análise de dados
- Resolução de problemas
- Suporte remoto
- Transferência de arquivos

## Integrações (11 no total)

- Cherwell Service Management
- ConnectWise PSA
- Freshdesk
- Freshservice
- JIRA Service Management
- Jira
- ManageEngine ServiceDesk Plus
- OpenText Core Service Management
- ServiceNow
- SolarWinds Service Desk
- Zendesk Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Programas de Assistência Remota](https://www.capterra.com.br/directory/30928/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.capterra.com.br/directory/30928/remote-support/software)
- [Software para Trabalho Remoto](https://www.capterra.com.br/directory/31855/remote-work/software)
- [Software de Desktop Remoto](https://www.capterra.com.br/directory/31955/remote-desktop/software)

## Alternativas

1. [Google Drive](https://www.capterra.com.br/software/161425/drive) — 4.8/5 (28427 reviews)
2. [Clockify](https://www.capterra.com.br/software/169607/clockify) — 4.8/5 (9235 reviews)
3. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Deel](https://www.capterra.com.br/software/205015/deel) — 4.8/5 (4265 reviews)

## Avaliações

### "Goverlan Reach - A Necessity for Service Desk" — 5.0/5

> **Joseph** | *28 de setembro de 2018* | Educação superior | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: GR has a great user interface with several key features that set it apart from other basic remote support tools. These include: tabbed remote sessions, saved connection layouts, WOL tool, remote chat functionality, observe only, remote input lockout, remote task manager,  auto license redaction on close, connection history and abundant logs. Additionally, the concurrent user license model makes it great for teams with part timers\!
> 
> **Desvantagens**: Having to install an up to date client on each remote computer prior to connection is a bit tedious, but this can be proactively pushed out to accommodate fast connectivity. It would be ideal to allow a "run as another user for all connections" function. If the person launching GR is not a system admin on remote machines (they shouldn't be\!) they must enter their admin credentials for each connection (they can be saved per session).
> 
> GR has been a wonderful tool in both organizations I have managed. It came out on top in a trial for my remote support staff twice in a row, and has been in use for years in both organizations with little concern and great success for the support techs.

-----

### "Great Management Software" — 5.0/5

> **Frank** | *21 de dezembro de 2020* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Super easy to use, setup was fairly easy, lots of customizations options, very easy to deploy clients and agents across the network from any management console.
> 
> **Desvantagens**: Missing integration with Microsoft Azure Active Directory is the only current challenge we face with out our new One to One out of school district device implementation.  Another option would be to see devices on our networks that are not part of our domain.
> 
> Goverlan Reach has been great I have been using Goverlan for about 7 years now and Reach has definitely grown to be a great update to the Goverlan Management software. I have created a Goverlan Reach Server with ease thanks to the detailed tutorials, and instructions Goverlan provides on their website. The customer service and support is out standing they do a great job to get back to you and help you with any issues you run into. I have been using the software more and more to make automated processes for deploying software, updates, and just remote aide for teachers and students.

-----

### "EV Reach Improvements." — 2.0/5

> **Alex** | *2 de fevereiro de 2023* | Serviços e tecnologia da informação | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: The remote function along with the chat feature.
> 
> **Desvantagens**: The requirement is to have an on-prem AD to utilize all the functions Goverlan offers. Needs to be able to connect to Azure AD and pull in users' and users' linked devices. Not having a cloud-hosted Repository for Files and scripts through Goverlan and pushing on-prem hosted server. Not being able to see computer information from non-active agents. (Need to take snapshots of users' device information for tracking and searching.) The inability to see device information for offline agents and schedule automation tasks to run on offline agents once they check back in.
> 
> It has been mostly good but when getting into the back-end administration of Goverlan it is highly lacking in Azure AD connection and utilization. Companies that or majority cloud-based have a lot of difficulties utilizing all the functions. For developed Companies this is a huge set back when other systems already have this feature.

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### "Best remote management program, and growing" — 5.0/5

> **Avaliador Verificado** | *18 de janeiro de 2021* | Aparelhos médicos | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The software has many features that didn't exist in other products when we bought it.  The amount of remote management you can do from it is amazing.  It's way more then just a remote desktop sharing program. The software is continuously adding new features each year.  The program covers just about all the ways you can communicate with a client (VNS, RDP, SSH, Goverland connection....).  You can even push client settings similar to group policy.
> 
> **Desvantagens**: Some of the features that come with the software overlapped existing products we had already that did different stuff.  We've had to turn those all off on Goverlan.
> 
> One of the best pieces of software I have ever bought.  It has simplified support and made it much more manageable when many people were working from home.

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### "GoverLan great works for us\!" — 5.0/5

> **Kevin** | *10 de dezembro de 2019* | Imobiliárias | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: We have over 100 storage locations across the US.  Managing desktops at these locations would be very difficult without GoverLan.   &#10;&#10;The Automation scripts are great\!  We use it for running inventory reports, pushing software, checking software versions, applying configuration updates.&#10;&#10;We use the remote desktop feature everyday and it works great.
> 
> **Desvantagens**: Would love to see a cloud version as we are trying to move everything off-site.
> 
> We continue to be very pleased with the product, support and additional feature upgrades over the last couple years.

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