Avaliações do Onspring

Straightforward and flexible

Vantagens:

The licensing model is simple and straightforward that allows for post-deployment flexibility and growth. This is very valuable in the SaaS space, as it becomes increasingly more complex. It comes with a lot of functionality built out of the box, but can be reshaped to fit most processes you can think up. The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it. It's very easy to learn and use. Within a week of purchasing we were able to launch simple processes in the platform and realize immediate value. This was instrumental in gaining executive buy-in with the product, as most are burnt out on 6-12 month implementations before realizing an ROI.

Desvantagens:

It misses some of the logic functions you see in more advanced platforms. The licensing approach can be a double-edged sword as you can't allow for read-only access without utilizing a full license. Feature releases are done roughly quarterly, which means there is a significant delay between when feature need is realized and when it's delivered. Lacks the functionality to build a public facing user portal. They use surveys to accomplish this, but they are unwieldy since the URL changes every time you update the survey.

Flexible and Valuable GRC Platform

Comentários: Enterprise risks, functional risks, vendor risks, controls repository mapped to unified compliance framework, controls testing, compliance tracking/reporting, service request management, model inventory management, asset management, and executive GRC reporting.

Vantagens:

Flexibility to configure base solutions and create completely new applications.

Desvantagens:

Complex workflows are still difficult to configure and manage, but the workflow engine works great for straightforward review and approval workflow use cases.

I'm an internal auditor, daily user

Vantagens:

It's a good way to organize and retrieve audit workpapers. Multiple controls can be assigned to a single risk, so it's easy to build a usable risk library.

Desvantagens:

There is a bit of a learning curve for new users, can be difficult to configure for individual needs. The stock software is very basic

No Code Solution

Comentários: From the sales person to the implementation team to the product support and innovation teams, everyone at Onspring is friendly and easy to work with. They are knowledgeable and will steer you in the right direction.

Vantagens:

I love that Onspring is no code. I don't need a degree in IT in order to administer the solution. It is easy to customize and even easier to import data files.

Desvantagens:

None! Everything about the system is easy to use

Wow! Onspring is Great & My Team has never been more efficient!

Vantagens:

Onspring is a flexible product with tons of use cases - it has increased the efficiency and effectiveness of my team!

Desvantagens:

Formatting for reports and charts could definitely be improved

Onspring Gives a Spring in Your Step

Comentários: It was a little overwhelming at first, but everyone is so helpful and there are plenty of helpful resources to get a better understanding of what Onspring can do.

Vantagens:

Love the ability to use it for multiple uses. It creates a one stop shop for our team, ranging from assessment/audit uses to helping me manage requests for our Forms Committee.

Desvantagens:

I really wish Support either had the ability to access our instance, or there was a better way to go about it. Many of our issues are very time sensitive and it can be difficult to deal with contacting support, waiting for a reply, and then also having to explain all the ins and outs of our instance in order to help them get a better understanding of our issues.

Onspring the promising software with great potential

Comentários: happy with the software

Vantagens:

If you can not do something with Onspring, be sure that Onspring Team will work to add the feature into a new release

Desvantagens:

more work need to be done in the area of metrics

Onspring is the GOAT!

Comentários: Onspring has great people who have supported us and worked with us as be expand our use cases

Vantagens:

Customization is amazing! We have been able to build over 16 critical modules for our team

Desvantagens:

The change reporting could be better, and the interface could be sleeker with more customization

Onspring is great

Vantagens:

The flexibility and power to do almost anything I want!

Desvantagens:

Version history is somewhat difficult to use - I hope they will improve this feature to make it easier to specific who updated the specifici field and when they did.

Best in Flexibility and Use Case Solutions

Comentários: Great service, cost, self administration, learning, community, complete package.

Vantagens:

It met us where we are in our maturity and is scalable as we grow and add use cases.

Desvantagens:

Great improvements in visualizations, still growing there.

The nuts and bolts of GRC program

Comentários: Excellent

Vantagens:

When we wanted to build a foundation for our GRC program, we wanted to align it with a strong technology platform to be pillar, after evaluating multiple platforms we went ahead with Onspring as our first choice as it enabled integration with our existing controls and processes stack The hierarchical build is a mechanism we leveraged across multiple applications and a customized dashboards helped reporting to the board easily.

Desvantagens:

The manual intrusive work that has to be done when configuring the applications.

Highly customizable BPA and GRC tool

Comentários: I brought Onspring to three companies to help me start NIST CSF, RMF, and SCRM and NIST privacy programs from scratch. At one company, I used it to satisfy GDPR data requests. This platform, for me, is the best balance of customization and built-in capability.

Vantagens:

The Onspring user interface is remarkably easy to intuit. The admin interface is also easy to navigate. Built-in apps require little customization. Original functionality is straightforward to design. Security controls (including retention) is perfect. Most importantly, the distance between licensing it and using it is very short, depending on your use case. For traditional GRC functions, you can get started almost as soon as your tenant is provisioned.

Desvantagens:

I feel that there is more "measurement" than "metrics" DEFAULT capability in Onspring. For instance, it can count the number of incidents you have each month, but it can't easily give you a single trending value (thumbs up or thumbs down, for instance) based on those measurements. The process to add values to lists is cumbersome when needing to add large amounts of data.

Flexibility

Vantagens:

The product is quite flexible. It can be applied for a variety of use cases. Once you have your apps matured, reporting becomes streamlined.

Desvantagens:

The interface for reports development can be a bit challenging at times. If you have a lot of fields in your apps, searching for them when building/filtering a report can be a struggle.

Optimize efficiency with user friendly software

Comentários: We use Onspring to manage and automate a number of our compliance processes including logs, compliance testing, audit testing, regulatory filings, pre-approval forms and workflows. We add new use cases to it every year.

Vantagens:

Onspring allowed us to create bespoke solutions that optimize our current processes and workflows. End-user adoption has been high and all users find the solution intuitive and easy to use with very little training. If you can read, you can use Onspring. I love the ability to continue leveraging the data we have in the system to create new time-saving solutions for little to no capital outlay. The system is incredibly flexible and if I miss adding a field that is needed for metrics or other purposes, I can add it myself and begin using it immediately. You truly can configure the system to do almost anything you would like it to. The Onspring platform is meant to be customized, so the applications work well and don't experience some of the problems that customization creates in other systems. The more you use the platform, the more ways you find to leverage it to save time.

Desvantagens:

There is very little I do not like about the software. Quite often the features I hoped for to make administration or use of it easier are added to new updates. Quite often, I didn't even know that I wanted an upgrade to functionality until they create it and make the system even better than it already was. One downfall though is that infinite scrolling was added in the most recent update and it has slowed down my ability to get to the record that is needed. Rather than being able to click on page three of my dashboard report, I have to scroll and wait for the system to load the second and then the third page of results. Although I consider it a minor issue, there is no ability to define column size in reports, so dashboard reporting does not always use real estate as efficiently as I would like. Any other system limitations are easily dealt with through good design upon setup.

Best in Class Audit Management Software

Comentários: Our team is able to work in a single system that includes all facets of their job responsibilities, including risk assessment, engagement planning, project management, and fieldwork. Reporting is streamlined and extremely easy to modify as needs change.

Vantagens:

Onspring is exceptionally easy to deploy and use with minimal training. The intuitive nature of the product and customizable functionality meant we were able to quickly spin up experiences for our internal auditors, managers, and business stake holders that are tailored to their needs and functions.

Desvantagens:

Onspring uses a common text field functionality that, like almost all others that I am aware of, occasionally has issues in rendering copy/paste text from MS Word. This is not just an Onspring-specific issue and the Onspring editor does include a "clear formatting" button that fully addresses this concern.

Review

Comentários: I use this product for internal audit at the bank I work at. We store our workpapers in it for audits we perform. We do our risk assessment in it. We track findings and do our schedule in Onspring. We use it to maintain our list of key internal controls for COSO and document our testing of those controls monthly in this tool.

Vantagens:

The product is very customizable and easy to understand once you learn it is a relational database with a user interface of easy to understand charts/graphs on top of it.

Desvantagens:

Mapping feature - this one is new but additional features to customize map overlays based on census tract information would be useful in mapping.

All in one place

Comentários: Honestly fantastic, support is incredible. Where else in your career have you seen, Procurement, Vendor Management, Compliance, Risk and IT Security all in one tool ?

Vantagens:

The Software is easy to use and to create new forms, dashboards and reports.

Desvantagens:

At time the coding language shortcoming requires you to use inverse logic example instead of turn right, you have to turn left 3 times (equivalent to turn right)

Best Audit Software

Comentários: I could not speak more highly of OnSpring's staff. All interactions have been great. Our implementer, [SENSITIVE CONTENT HIDDEN], has been the secret to our success, and we are very thankful for her!

Vantagens:

The OnSpring system is very customizable. The out-of-the box solution will lay the foundation for using the system for your audit department. From there, you can customize almost every functionality of the system to facilitate your processes.

Desvantagens:

With the ability to customize the system comes complexity. You must analyze, design, and really understand your processes before you begin your implementation. Luckily, our OnSpring implementer is very knowledgeable of the system, as well as the audit profession, and she did a great job helping us make the system work as we needed.

Excellent GRC solution - Highly recommend!

Comentários: Onspring is making our risk much easier to define and report. We previously had so many disparate processes and functions that it was difficult to report risk accurately.

Vantagens:

- Consistent improvement with new updates and releases- Everyone at Onspring is great work with- Ease of use- Out of box features

Desvantagens:

- When delegating a survey to someone else, Onspring should dynamically update the email that goes to the delegate for you. It will send the email addressed to the initially assigned person unless you adjust it. Onspring allows you to adjust it, but it seems they should automatically update the name instead of keeping the original person's name. Adjusting the email could be easy to miss; therefore, you send an email to the delegate addressed to yourself.- The timeout function needs to be adjusted. It appears to let you continue your session, when it does not.

Scalable, Powerful Solution with no IT experience required

Comentários: My experience has been very positive. The customer service and support teams are friendly and incredibly helpful. The solutions we've implemented have streamlined our vendor management, contract management and projects management processes. We have flexible reporting at our fingertips that allows our teams to tell our story to any audience.

Vantagens:

It is a highly flexible tool that can customized to work for any business need. The out of box solutions are well-thought out and offer a great starting point for any use case. It is intuitive and offers a clean interface.

Desvantagens:

When I think of potential enhancement ideas they are addressed through a forum that is used for future builds.

Best Bang for your Buck

Comentários: Our company had left a previous provider due to issues with the platform and customer service. We've been blown away by the experience we've had after selecting Onspring.

Vantagens:

Out of the box options available and full customization options - we were able to decide how much time and effort to apply to customization before implementation. End users are happy with the ease of use. Management is happy with the reports and export capabilities. As an admin, the trainings Onspring conducts and the customer service Onspring provides is extremely helpful and this is, in my opinion, what really makes them standout.

Desvantagens:

Some of the webinars they offer fall short, but the webinars are an added bonus anyway. Onspring provides an app to give feedback and request enhancements - so they're aware of areas to improve. They're transparent about if/when the enhancement will be considered or implemented!

Onspring delivers versatility, flexibility and tons of Business Solutions!

Comentários: We replaced our Audit Software for a great cost reduction, administration resource reduction and complexity reduction. We streamlined our Audit process within Onspring very quickly, start to finish, easily within 3 months so we could cancel our old license/agreement. we are very happy with it, and we know we can expand on this to include more when we are ready.

Vantagens:

It was far less expensive and complicated than our previous Audit Planning & Tracking software! It cut out probably 10-20 hours a week of Administration effort! I love that it is Compliance Tracker, an Audit software, an Issues and Incident manager, a GRC tool, A vendor and contract management tool and MORE....you can have them help you, as much, or as little as you want.

Desvantagens:

If you understand coding and HTML, it helps you help yourself; but the Onspring family is also there to help.

My Onspring experience

Vantagens:

For my role, the two features I find most helpful are the workflow capabilities and dynamic documents. Other groups in my organization use Onspring solely for the survey functionality. And while not software related, I have found their customer success group to be extremely helpful.

Desvantagens:

Within dashboards, there is currently no ability to permanently change the width of a column (similar to what you'd do in Excel). That can impact the view of longer text fields.

Using Onspring

Comentários: We have all of our material processes in Onspring. It provides management with a single dashboard for visibility.

Vantagens:

Ease of configuration; very low learning curve, end user adaptability; help section

Desvantagens:

There is not anything that I dislike about Onspring. If possible, I would use it for personal items as well.

IT GRC Platform

Vantagens:

The platform is lightweight and not too heavy with graphics. A good number of use cases around Audit, Risk Management, Controls Assurance, Vendor Management etc. Platform administration is not too difficult. Training videos were helpful in understanding the features and the how to's of administration.

Desvantagens:

Need out of the box connectors for 3rd party software integration. Reporting is ok but could be better.