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Avaliações do Mailchimp Transactional Email

Sobre Mailchimp Transactional Email

Ferramenta de gestão de e-mail baseada na nuvem que auxilia as empresas na criação de modelos, distribuição de correio e análise.

Saiba mais sobre o Mailchimp Transactional Email

Vantagens:

AB testing support (although we have not used it.) Integration with CRM system (currently using NEON), although unsubscribes and bounces are not returned to CRM. Freemium plan was well worth it.

Desvantagens:

While the drag and drop email builder is very convenient, I sometimes wish there were more options/ the options were less rigid.

Notas do Mailchimp Transactional Email

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,2
Recursos
4,4
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,2/10

O Mailchimp Transactional Email tem uma classificação geral de 4,5 em 5 estrelas com base em 288 avaliações de usuários no Capterra.

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Filtrar avaliações (288)

Lucas
Lucas
Cofounder, Brasil
Usuário do LinkedIn Verificado
Arquitetura e planejamento, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

MailChimp - marketing all in one

5,0 ano passado

Comentários: Meus follow ups e minhas campanhas melhorar absurdamente. A conversão, mais ainda!

Vantagens:

A ferramentas de e-mails de landing pages mais completa do mercado.

Desvantagens:

Gostaria que tivesse mais plugins para conexão com pixels alternativos.

Rui Miguel
Diretor, Portugal
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

MTE valuation

4,0 ano passado

Vantagens:

Facilidade de utilização e versão free com funcionalidades interessantes

Desvantagens:

MElhorias em relação ao ux ui na versão mobile

Guido
Guido
Digital Media Manager, Itália
Usuário do LinkedIn Verificado
Publicidade e marketing, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good value for money, the perfect tool for small-medium size companies

5,0 há 3 anos

Comentários: I manage several accounts for clients of my agency. Mailchimp is mainly used to send periodic newsletters.

Vantagens:

Animated gifs and the tone of voice of the interface: they may seem silly things, but when you're stressing because you have to push a button and send thousands of emails to your contacts, the picture of the chimpanze clicking the button for you helps to relax. The platform has all basic features needed to manage small-medium size databases. Marketing automation features let you manage transactional deliveries and automate many tasks and communications (this is especially useful when you have an e-commerce). Web hooks and especially the direct integration with Facebook lead forms are of course a big plus.

Desvantagens:

It is a basi tool, suitable to manage small-medium size databases. Bulk operations on the database and advanced data manipulation tools are mostly missing. I like the graphical UI but you need some time and training before you really feel comfortable with it (especially, knowing where to look for the info you need)

Beckie
Manager, Marketing & Communications, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

E-Mail Marketing Made Easy

5,0 ano passado

Comentários: Mailchimp allows us to affectively target the audiences we are trying to get in front of.

Vantagens:

I really appreciate the analytics provided through mailchimp, the ability to tag audiences and the analysis of e-mails readability before they are sent.

Desvantagens:

Some large corps continue to block Mailchimp in their spam filters.

Pedro
Pedro
CEO, Portugal
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good, but prefer Amazon SES

4,0 há 2 meses

Vantagens:

It's easy to use (easier than Amazon SES service) and therefore we can quickly implement this.

Desvantagens:

Pricing is not as good as with Amazon SES and although the later is a little bit more complex to implement, once we get used to it, it's fairly quick to setup an account and prices are very competitive.

Carlos
Carlos
Mobile IT Strrategist, EUA
Usuário do LinkedIn Verificado
Segurança de rede e informática, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Intuit you ruined a good system.

3,0 há 5 meses

Comentários: As a small business owner of multiple companies AND also Mobile IT Strategist for the SMB channel, I have been using and referring MailChimp since 2008. That being said, after the buyout by Intuit, it has been downhill ever since. So many charges and multiple systems that don't work. Intuit should have stayed in their lane, all they did was break a system that WAS great. 14 years of data will need to be migrated to another system. Good thing I know what I'm doing, but i feel bad for so many small companies who have a tough time migrating data to new systems and get stuck with MailChimp.

Vantagens:

Easy access to a simplified email system

Desvantagens:

Pricing has shot through the roof and way too many features that most people wont use or even understand.

Steve
IT Manager, EUA
Bens de consumo, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good service to send blast email to current customers

5,0 há 3 anos

Comentários: When we have had to make business announcement, such as price increases, this software made it easy to get that message out to all our customers.

Vantagens:

Once everything is set up the ability to send out business announcements to all our current customers.

Desvantagens:

The ability to use custom templates. Also the cost when you have more than 5000 customers to contact.

Joe
Joe
Owner, EUA
Usuário do LinkedIn Verificado
Formação profissional e coaching, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Solid Tool for Nurturing an Audience

5,0 há 3 anos

Comentários: 9/10. Gotta have it if you want to grow a community or business. You don't know what you don't know until you see how your audience engages with you. Very revealing and help to see what type of subject line gets opened, who in your audience reads every email or doesn't read any of your emails.

Vantagens:

Professional templates and layouts for simple plain-text messages or super feature-rich emails analytics are excellent. Segmenting your audience is great for re-targeting specific member of your audience. Even the most basic paid option gives you a ton of growth potential and value. Email building tool has a TON of features to make a kick ass email Surveys ( a new feature) is a simple way to keep your audience involved Compliance with 'unsubscribe' feature is essential business practice

Desvantagens:

Slight learning curve for importing contact and getting your database setup

MariAnne
MariAnne
President, EUA
Usuário do LinkedIn Verificado
Formação profissional e coaching, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

On the fence

4,0 há 2 meses Novo

Vantagens:

I riddled out how to create templates, but once done were easy enough to schedule

Desvantagens:

I was using purchased lists of emails and sending out email blasts to the list and 30% bounced back, then MailChimp shut me down because the bouce rate was too high...those were just paid for elsewhere!!

Nima
Partner, EUA
Escritório de advocacia, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Mail chimp is essential for brand management

5,0 há 3 semanas Novo

Comentários: It's been great as we've gotten old clients coming back to us for new business, which was set in motion by an email campaign.

Vantagens:

It's an easy way to keep in communication with prior clients

Desvantagens:

All templates really look alike. Nothing really different, but it may not be easy to have a different design

Thomas
Senior IT Developer, Reino Unido
Publicidade e marketing, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Sending Adhoc Email Campaigns With MailChimp

4,0 há 3 semanas Novo

Comentários: Overall we would recommend MailChimp for what we use it for: sending one-off marketing campaigns which need to look good and be designed and sent fairly quickly, with minimal skill. I'm sure it also has many other uses and benefits but this is all we have used it for currently.

Vantagens:

MailChimp was very easy to setup for our marketing team and give them a quick and easy way to design, build and send one-off marketing emails if we needed to send them fairly quickly.

Desvantagens:

When looking at how many people 'opened' our emails it always looked to be very low. We weren't sure whether this was due to MailChimp using Servers and IP Addresses which are easy to spot and therefore send their emails to Junk Folders or - more likely - possibilities like users were just deleting our emails before opening them or Apple's new iCloud+ feature which blocks the code that lets us know when a user has opened an email etc.

Leah
Research Specialist and Program Manager, EUA
Pesquisa, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Game Changer for Email Outreach

5,0 há 3 semanas Novo

Vantagens:

It is straightforward to navigate and integrate into the organization. It is also cool that a free plan is available, and contacts can be imported from different systems without manually inputting bulk email addresses.

Desvantagens:

The limited emails (depending on any plan) are a little pricy for more extensive contact lists compared to other email management systems, and they cannot schedule emails on the free plan.

Avaliador Verificado
Usuário do LinkedIn Verificado
Captação de recursos, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Awful, awful

2,0 ano passado

Comentários: I am no longer using Mailchimp and would not recommend it to anyone.

Vantagens:

It was free. It did get most emails to our subscribers. It did allow for the insertion of graphics into our emails.

Desvantagens:

ZERO customer service. None whatsoever. Some functions were easy to figure out, but not all and, when there was a problem, there was no way to get help to resolve it.

Avaliador Verificado
Usuário do LinkedIn Verificado
Imobiliárias, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Email marketing solution that can handle all your demands in one go

4,0 há 2 anos

Comentários: Sending emails as part of our company's marketing initiatives is easy thanks to Mailchimp. The customers of each of our clients will be able to access unique deals and information. More clients are drawn to the website as a result of this. Having an email platform that allows us to send emails that are specifically customized to our customer’s needs is a huge asset. People who have no marketing knowledge can use Mailchimp to create high-quality material that looks attractive. When people use templates, they may "drag and drop" information, and distribution lists allow them to select the recipients. In the end, Mailchimp is a terrific solution that does exactly what it is supposed to: send emails.

Vantagens:

Marketing and HR use Mailchimp frequently. They frequently exchange emails to solicit opinions on various initiatives and agendas. Because it doesn't require any coding skills to create campaigns, and because there are enough templates for different types of campaigns, Mailchimp is simple to set up and use. It is possible to track down recipients who have opened and read emails sent by this program. It can also provide you with a record of all correspondence. Online invitations are given to us for training and group session seminars. We'll see if we can make it, and we'll mark it down in our calendar. Mailchimp's ability to provide customized content and automate workflows usually results in more efficient and speedier marketing campaigns.

Desvantagens:

When you start uploading photographs to your account, you'll immediately run into a situation where it's difficult to locate the files you need. To keep your images organized, you'll have to spend an awful amount of time removing or reorganizing them. Because there are so many variables in design and formatting, it's easy to overlook something while creating an email or a template. As a result, you may find that your output takes on a distinct appearance.

Dhanwanth
Dhanwanth
Reviewer, EUA
Usuário do LinkedIn Verificado
Software, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Mailchimp: A Popular Email Marketing Solution Worth Consideration

4,0 ano passado

Comentários: Overall, Mailchimp is a popular and widely used email marketing solution that offers a range of features for creating and managing email campaigns. Mailchimp can be a useful tool for businesses and individuals looking for an email marketing solution, but it may not be the best fit for everyone.

Vantagens:

Mailchimp is a popular email marketing solution that is widely used by businesses and individuals. It offers a range of features, including email templates, automation, and analytics, which can be useful for creating and managing email campaigns. Mailchimp has a user-friendly interface and is easy to use, with clear instructions and helpful resources for beginners. The software offers a free plan that allows users to send up to 10,000 emails per month to up to 2,000 subscribers.Cons:Mailchimp's paid plans can be expensive, especially for larger businesses or organizations with a large email list.Some users have reported issues with the deliverability of emails sent through Mailchimp, which can impact the effectiveness of email campaigns.Some users may find the customization options limited or not as advanced as other email marketing tools.Some users have reported experiencing technical issues with Mailchimp, including bugs or glitches in the software.

Desvantagens:

Mailchimp's paid plans can be expensive, especially for larger businesses or organizations with a large email list. There were some issues with the deliverability of emails sent through Mailchimp, which can impact the effectiveness of email campaigns. I found the customization options limited or not as advanced as other email marketing tools. I've also experienced technical issues with Mailchimp, including bugs or glitches in the software.

rendy
Project Manager, Indonésia
Software, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Reliable Transactional email Provider

5,0 há 3 anos

Comentários: I'm really satisfied using mandrill as my provider

Vantagens:

Mandrill is a reliable transactional email provider, I've been using this provider for over 1 year and so far I don't have any problem with that. They also provide complete API documentation so we can easily connect to our project

Desvantagens:

The cost for email is quite high compared to their competitor. But I choose Mandrill because I think they are more reliable than the competitor

Paula
Director, Reino Unido
Hotelaria, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Boost Guest Engagement and Drive Repeat Bookings

4,0 há 11 meses

Comentários: Overall, Mailchimp has been an indispensable tool in my guest engagement strategy. From collecting guest data to running successful email campaigns and creating captivating landing pages, Mailchimp offers a comprehensive suite of features once you learn how to use these effectively and mange to understand how to navigate the tool. The analytics insights and the option to resend emails to non-openers have been particularly valuable in boosting the effectiveness of my email marketing efforts. I would recommend Mailchimp to businesses seeking to streamline their email marketing and enhance guest engagement.

Vantagens:

One of the standout features of Mailchimp is its robust analytics. It provides valuable insights into email campaign performance, including detailed data on who opened the emails. This information allows me to gauge the effectiveness of my campaigns and tailor my communication strategies accordingly.The ability to resend emails to recipients who didn't open them on the first send has been a game-changer. It offers a second chance to capture the attention of those who may have missed or overlooked the initial email. This feature has significantly improved my email reach and engagement, ensuring that my messages reach the intended audience.

Desvantagens:

One aspect that I found less favorable is the learning curve associated with using and navigating Mailchimp's features. It doesn't appear to be as intuitive as I had hoped, which can be a bit overwhelming, especially for my small business new to email marketing. The platform feels slightly over-complicated, requiring some extra effort to become familiar with its functionalities.

Joe
Marketing Manager, EUA
Suprimentos e equipamentos para empresas, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Rolled out a ton of new tools recently

5,0 há 3 anos

Comentários: Overall, Mailchimp has been a fantastic tool for our email marketing. The platform is sleek, easy to use, and can be learned very quickly. We are excited to explore the new tools Mailchimp is rolling out.

Vantagens:

We've used Mailchimp for the past 4 years to communicate with our audience. Mailchimp is one of the best email providers around. Their platform, support, and reliability are top-notch. We rarely ever have issues when using Mailchimp.

Desvantagens:

Honestly, they've rolled out so many new tools recently we haven't been able to keep up. Our team is small, so we don't always have the time and resources to keep up with all of the updates.

John Marc
Pastor, Canadá
Instituições religiosas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Mailchimp for Churches

4,0 ano passado

Comentários: Overall, we have enjoyed Mailchimp. It fits our purpose and has allowed us to send out weekly emails to our congregation with events and sign up forms attached. I know there is much more we could do with automated emails etc... but we haven't yet figured out how to use those features.

Vantagens:

We got into Mailchimp early on so we are still on a free plan. We are able to sync with our church management software and put different lists into the system. It makes it easy to get specific emails out to specific groups of people. The design part of the emails is sometimes a little hard to figure out but we have created a few basic templates that we like to use that look nice.

Desvantagens:

The one thing that I think is difficult is the email design. It's not overly hard but it is not super intuitive. It's sometimes hard to find the options you are looking for when designing and it is sometimes hard to figure out what to do to get the result that we want.

Brandon
President, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

Mr

4,0 há 6 anos

Vantagens:

Mandrill is a powerful application that has proven useful for transactional email. They offer an API, decent reporting and storage of track/click data for 30 days.

Desvantagens:

As part of Mailchimp they now require both a Mailchimp and Mandrill subscription. I have no problem paying for Mandrill but I'm not a fan of this billing requirement as I don't need Mailchimp. Secondly, in the 2-3 years that I have been using Mandrill I have not seen a single feature release. I find this unusual. True, it works great as-is, but there are definitely areas that can be improved or features that can be added.

Monisha
Customer Success Manager, EUA
Internet, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Checks and balances to make sure automatically generated emails run properly

5,0 há 4 anos

Comentários: Great safeguard to make sure customers are interacting with outreach and troubleshoot problems that arise.

Vantagens:

As a SaaS company, we have customers that use our product and depend on automated emails to get information about their account on a daily or weekly basis. Mailchimp allows us to quickly flag whenever something has gone wrong in our system due to abnormal spikes / lapses in emails sent. It also allows our Customer facing team to see how clients are interacting with automated emails (opens, clicks, etc.) with the helpful ability to resend emails that were missed or accidentally deleted.

Desvantagens:

The interface can be laggy to load, and not super intuitive how everything is laid out. Overall minor UX improvements could make a big difference between using this tool occasionally to troubleshoot issues, vs. using it more regularly to get proactive insights and reporting.

Goodness
Goodness
Graphic Designs and Sales, Nigéria
Usuário do LinkedIn Verificado
Design gráfico, 10.000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Email Management Made Easy

5,0 há 2 anos

Comentários: My Overall experience with this software have been really good, they have been able to gain my trust over time. I started with the free plan before migrating to the paid plan and while using the free plan they helped me solve one problem, which is building a landing page that direct my audience to drop their email. Through this emails I get to inform my audience about a new article and i could also keep track of emails.
The paid plan gave me access to landing page templates and email templates too, that relief me the stress of creating one from the scratch and a lot other benefits.

Vantagens:

Mailchimp helps me to keep track of emails that have signed up to receive newsletter whenever i upload a new content in my Blog and have also helped me manage the emails and even categorize them for different purposes

Desvantagens:

They offer great services no doubt but I really things their user interface need more work.

Avaliador Verificado
Usuário do LinkedIn Verificado
Internet, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Very good transactional email API

4,0 há 6 anos

Vantagens:

The API is easy to use and the setup is fast. Rather cheap plans when you get started (but gets expensive soon)

Desvantagens:

The archive of messages is way too limited! I don't require to keep track of the message content of all our messages, but for our business we must keep track of whether the emails have been sent/read/rejected or not, and there is no way to achieve this even on a higher plan. We'll have to build a workaround with webhooks or find another tool that offers it

Ricardo
Ricardo
Ecommerce Director, Panamá
Usuário do LinkedIn Verificado
Varejistas, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Mailchimp can help you with all your email needs

5,0 há 3 anos

Comentários: We have emails going out regularly and flawlessly, it updates constantly and adds new features which help you in your email marketing needs.

Vantagens:

It can handle automatic workflows, integration with eCommerce, the analytics, helps you with templates and email design, everything.

Desvantagens:

It kind of hides you the users that are unsubscribed and are low value to you... While still charging you for them, to me it seems rather fishy tactic.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Mandrill

5,0 há 5 anos

Comentários: Mandrill has been great to help reduce the amount of time I spend on each client of ours. I have the ability to check email faster and help more people.

Vantagens:

Mandrill is great to backtrack on emails that my company has sent out. We have the ability to view if the email was delivered, bounced, and how many times it has been sent + opened and clicked on. The features of mandrill are great for the company because we rely heavily on mandrill in order to see that.

Desvantagens:

At this moment, I can't think of a negative effect of mandrill. It is very easy to use and easy to maneuver around.