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description: Tudo sobre MerusCase: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: MerusCase - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Software de Gestão Jurídica](/directory/20038/law-practice-management/software) > [MerusCase](/software/139979/meruscase)

# MerusCase

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> Software personalizado de gerenciamento de práticas jurídicas baseado na nuvem, com automação de documentos multifacetada e sincronização de e-mail/calendário em todo o escritório.
> 
> Conclusão: 85 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o MerusCase?

É um sistema de gerenciamento baseado na nuvem que atende a escritórios de advocacia empresarial complexos, mas é versátil para levar tecnologia acessível e inovadora a profissionais autônomos e escritórios pequenos.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 85 Avaliações |
| Praticidade | 4.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.7/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Paradigm
- **Localização**: North Miami Beach, EUA
- **Fundada**: 2006

## Contexto comercial

- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Estados Unidos

## Recursos

- Alertas/notificações
- CRM
- Calendário do pessoal
- Cobrança e faturamento
- Contabilidade fiduciária
- Controle de despesas
- Controle de horas
- Controle de horas e despesas
- Controle de versões
- Controles/permissões de acesso
- Ferramentas de colaboração
- Geração de documentos
- Gerenciamento de documentos
- Gerenciamento de e-mails
- Gestão de calendários
- Gestão de casos
- Gestão de clientes
- Gestão de conflitos
- Gestão de conformidade
- Gestão de contratos e licenças
- Gestão de processos judiciais
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Horas faturáveis e não faturáveis
- Lembretes
- Notas de caso
- Patent/Trademark Management
- Pesquisa de texto completo
- Portal do cliente
- Relatórios e estatística
- Seguimento de status
- Sistema de calendário ou lembretes

## Integrações (6 no total)

- Docusign
- Gmail
- Google Drive
- Microsoft 365
- Microsoft Outlook
- Microsoft Word

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão Jurídica](https://www.capterra.com.br/directory/20038/law-practice-management/software)

## Categorias relacionadas

- [Software de Gestão Jurídica](https://www.capterra.com.br/directory/20038/law-practice-management/software)
- [Software de Faturamento Jurídico](https://www.capterra.com.br/directory/20039/legal-billing/software)
- [Ferramentas de Gestão de Casos Jurídicos](https://www.capterra.com.br/directory/20040/legal-case-management/software)
- [Programas para Gestão de Documentos Jurídicos](https://www.capterra.com.br/directory/10049/legal-document-management/software)
- [Software de Gestão de Expedientes Judiciais](https://www.capterra.com.br/directory/31005/docketing/software)

## Alternativas

1. [Clio](https://www.capterra.com.br/software/105428/clio) — 4.7/5 (1691 reviews)
2. [8am MyCase](https://www.capterra.com.br/software/115613/mycase) — 4.6/5 (784 reviews)
3. [LEAP](https://www.capterra.com.br/software/147413/leap) — 4.2/5 (529 reviews)
4. [Smokeball](https://www.capterra.com.br/software/133656/smokeball) — 4.8/5 (356 reviews)
5. [Litify](https://www.capterra.com.br/software/160393/litify) — 4.4/5 (138 reviews)

## Avaliações

### "As a user since 2013, this just keeps getting better and better and the customer support is the best" — 5.0/5

> **Gerard** | *1 de fevereiro de 2018* | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Functionality, ease of use, integration of billing, document management, email client, and accounting features.
> 
> **Desvantagens**: Not much disliked although I would love to have the ability to scan from a desktop scanner directly to the interface.
> 
> It has greatly increased my productivity.

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### "Great Company, Great Software, Great Support" — 5.0/5

> **Robert Benjamin** | *24 de janeiro de 2017* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: 1. The ability to create custom templates and forms which autofill saves time and money on every letter you send.&#13;&#10;2. Customer Support is Great.&#13;&#10;3. Customize your personal portal.&#13;&#10;4. Organize your organization's work schedule with personal work calendars for everyone.  Have Attorneys post to their supporting staff's calendar and vice versa.&#13;&#10;5. Calendars synccable to iPhone and Android using universal internet calendar iDAV protocol.&#13;&#10;6. Customer Support is Great.&#13;&#10;7. HIPPA Compliant for Emails to and from clients.&#13;&#10;8. Automatically import emails and attaches to the client portfolio.&#13;&#10;9. Can \[easily\] keep track of how productive each person is in the company with an easy to read a graph.&#13;&#10;10. Customer Support is Great.
> 
> **Desvantagens**: 1. Learning Curve seems steep - to remedy this, fill out \[almost\] everything in the client profile.  This will allow the software to pull information and auto-populate forms, invoices, and more.&#13;&#10;2. \[Con?\] Works best in Google Chrome Browser - We have another website which requires Internet Explorer, so using two browsers kinda seems annoying.&#13;&#10;3. When working late, there is a small personalized 'welcome' message which sits at the top of the screen on the navigational links.  It will say, "Working late ." - I already know I'm working late\!\!\! \&gt;.\&lt;
> 
> A little about me, I am a Technology Consultant for about hand full small to medium sized law firms.  This particular client of mine wanted to migrate to full cloud-based solutions for all their needs.  As I am not a user, I am reviewing upon a technical basis which will include import, support, and Cons: Learning Curve.  &#13;&#10;&#13;&#10;As a quick note, and because I don't want to type this out a million times, their product, once items are imputed correctly, and the learning curve is achieved, is friendlier to use, more user-friendly than others I've seen.  I recommend MerusCase.&#13;&#10;&#13;&#10;Importing:&#13;&#10;The migration was slow-going.  We opted to manually import all the cases manually, instead of paying MerusCase to do so.  This was a double-edged sword, as it created a lot of work for us and was time-consuming.  Although, the procedure for importing a mass of files was consistently stable.  Our uploads did not seem throttled by MerusCase, we have 100Mbps Upload and we uploaded on average of +/- 80Mbps.  Overall, I was pleased with the consistent speeds.&#13;&#10;&#13;&#10;Support:&#13;&#10;By far their support is beyond anything I have worked with before.  Our account manager is so knowledgeable and a straight shooter.  He \[surprisingly\] remembers me for when I call in.  I've called in multiple times to purchase additional licenses, request help while absorbing another company, creating and importing custom letterheads for different locations, and working and creating with making new automatic templates. \[The templates are the ABSOLUTE best feature, saves time, money and streamlines a process which is highly susceptible to errors.\]  11/10 for Support.  Can't thank enough, he keeps me looking like a superstar to my client.&#13;&#10;&#13;&#10;The learning curve was surprisingly low for attorneys.  The most trouble was the supporting staff inputting the cases incorrectly.  It's not like its a long procedure to imputing new cases, case details, etc., but our office staff didn't see the importance of inputting some fields in the case description.  This lead to billing without someone to bill to, templates and forms not inputting data, and other issues which were quickly remedied with the help of MerusCase's Customer support.&#13;&#10;&#13;&#10;Closing:&#13;&#10;I recommend MerusCase to my clients because it can be scaled, the data is safe, the employees are helpful, and they don't cut corners.  Also, they say they are always working on making the software better, adding more features, and I believe them.

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### "Alot of Glitches. Very basic." — 3.0/5

> **MARY** | *24 de janeiro de 2019* | Escritório de advocacia | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: Can jump right in to use it in a basic way. Can place "Tasks" and  check them with dates due. I do like the measurement tool. It's inspiring, but have no idea what the criteria are.
> 
> **Desvantagens**: Calendar glitches constantly. This is just really not a good part of the app. Doesn't save, saves with wrong date, have to click refresh or it may never show up. Always opens up to a date in 2016. Program takes forever to open up. IMO, the worst part of this software.&#10;No app to track and get reminders for different aspects of the case. Just a general "tasker" but again, no reminders. With thousands of cases, you will need create your own tracking sheets for various tasks.
> 
> Good, general case software, but not a good Case Management tool, in my opinion.

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### "Good software, best customer support I've ever experienced anywhere" — 4.0/5

> **Avaliador Verificado** | *19 de julho de 2018* | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: Ease of use, form document management and merge functions, email coordination in cases.  There's a lot to like.  I tried MyCase and chose Merus instead, mainly because document creation and merge were so easy in Merus.
> 
> **Desvantagens**: The documents placed in a file must be correctly tagged by subject (e.g Plaintiff Discovery Propounded) in order to be able to find them during a search.  They do not reside in "folder", which is what most of us are accustomed to using in a Window's platform.   The most important thing is getting staff to properly tag the document.  So this is really not a con, just something that needs to be taught to Staff and followed by all.
> 
> Form document management; ability to bring email into client's case, great calendaring system

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### "Great Ease and Efficiency" — 5.0/5

> **Mayra** | *11 de julho de 2018*
> 
> **Vantagens**: I've worked at a few different firms and practiced a couple of different types of law. In comparison to other software programs I've used, Merus has definitely been the simplest to learn how to use. It also looks great and not antiquated like many other legal software programs. Lastly, Merus has amazing and customer support.
> 
> **Desvantagens**: None stand out. There are glitches at times but this issue comes with any software. Merus customer support is always great at providing fast responses to our concerns.

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