Avaliações do HubSpot Sales Hub

Um CRM recomendado para equipes de vendas bem estruturadas.

Vantagens:

Gosto muito da abrangência de customização proporcionada pela ferramenta, possui uma API de fácil manipulação e uma grande gama de integrações para potencializar suas automações e análises.A possibilidade de manter as áreas de marketing e vendas em uma só plataforma com performance satisfatória.

Desvantagens:

Embora a abrangência de customização e capacidade de automações sejam prós, também jogam contra a ferramenta. Recomendo que caso deseje ingressar e iniciar a utilização deste CRM, que tenha em seu time alguém experiente na sua manipulação e configuração e defina exatamente o papel de cada usuário dentro da ferramenta, evitando duplicidade de informações e automações, que podem gerar um custo extra bem grande no fim do mês.Embora venha melhorando nos últimos meses, muitos dos relatórios não são 100% precisos e, como o CRM trabalhar principalmente com os dados atuais, muitas vezes é necessário que o usuário recorra à outras ferramentas para gerar análises mais profunda relacionadas a dados como histórico de movimentações dos negócios ao longo do funil de vendas.

Alternativas consideradas anteriormente: Zoho CRM, Pipedrive, RD Station, Bitrix24 e Salesforce Platform

O Hubspot transformou o meu negócio por completo

Comentários: O Hubspot transformou minha agência para sempre. Fiz mais e melhores vendas com o Hubspot Sales, com um jeito fácil e intuitivo de criar negócios, entrar em contato com o cliente, enviar orçamentos, etc. Não só gosto do software como sou fã número um e recomendo para todo mundo, mesmo que ainda não tenham um negócio. O software é perfeito e vem evoluindo cada dia mais. Sou impressionado com ele.

Vantagens:

Facilidade, otimização, integração fácil com telefonia, software all-in-one, sem precisar ficar buscando dados de um software para outro para fazer atendimento, vendas e marketing. Além disso, tem o CRM mais completo que já vi na minha vida, com propriedades infinitas para cada um dos contatos, o que permite que segmentemos nossos clientes melhor e nos faça atendê-los de uma forma mais humana e completa.

Desvantagens:

A única coisa ruim do Hubspot para alguém que tem empresa no Brasil são as cobranças feitas em dólar e não em reais. Apesar de ainda sim o software ser bem acessível mesmo pagando em dólar, com as flutuações da moeda as vezes acaba ficando bem caro. Espero que um dia eles possam cobrar em reais, mas essa seria a única crítica

Alternativas consideradas anteriormente: Salesforce Sales Cloud e Zendesk Suite

Razões para mudar para o HubSpot Sales Hub: O Hubspot é de longe o mais completo, pois não só entrega um software de vendas mas também toda uma suite de produtos por um preço muito acessível e justo. Além disso, a telefonia do Hubspot (algo muito importante pra gente) é completa e não tem atritos para integrar com nossos números.

Gestão de vendas eficaz facilitada.

Comentários: Se você deseja otimizar seus processos de vendas e impulsionar o crescimento da receita, o Hubspot Sales Hub é obrigatório. Seus recursos abrangentes e integração perfeita com o CRM o tornam uma ferramenta poderosa para o sucesso de vendas.

Vantagens:

O Hubspot Sales Hub é um divisor de águas para as equipes de vendas. Seus recursos poderosos, interface amigável e integração com o Hubspot CRM o tornam uma solução de alto nível para gerenciar e acelerar processos de vendas.

Desvantagens:

Recursos aprimorados de rastreamento e agendamento de e-mail e recursos aprimorados de relatórios e previsões para insights e planejamento de vendas mais profundos.

Muito bem integrado e prático

Vantagens:

Integrações via API, Plataforma bem didática, ele é bem prático.

Desvantagens:

Não consigo pensar em nada no momento. Realmente gostei muito.

Avaliando a ferramenta do hubspot sales

Comentários: Está sendo uma experiência organizada e eficiente.

Vantagens:

O que mais gostei foi a facilidade de acompanhar todo o processo de vendas no HubSpot Sales Hub. A plataforma oferece um painel intuitivo que permite visualizar todas as etapas do funil de vendas, desde a prospecção até o fechamento.

Desvantagens:

Achei a interface um pouco confusa no início.

Avaliação do Hubspot Sales Hub

Comentários: No geral tem sido uma experiência muito inovadora e satisfatória.

Vantagens:

O HubSpot Sales Hub me proporcionou uma visão holística do meu funil de vendas e uma gestão mais eficiente do meu processo de vendas

Desvantagens:

Tirando o inicio que tive um pouco de dificuldades para aprender, não tenho resenhas negativas.

Gerenciamento de Vendas

Comentários: Recomendo de modo geral a utilização.

Vantagens:

Atualmente utilizo para gerenciamento de vendas da equipe em prospecção do cliente até a conclusão final da venda.Acredito que tenha muito mais a agregar, por ora, utilizo funções simples.

Desvantagens:

Estou amando os recursos que estou utilizando.

Funciona muito bem

Comentários: O upload de documentos pode se perder em negócios, contatos ou empresas."
Funciona muito bem . crm etc.

Vantagens:

Funciona muito bem em termos de acompanhamento de oportunidades, leads, clientes etc.

Desvantagens:

O upload de documentos pode se perder em negócios, contatos ou empresas."

Best CRM for Startups

Comentários: As a marketing person, this is the best CRM to use.

Vantagens:

If you are a Startup, hugely recommend using Hubspot.It is a 100% customizable software to your liking without needing third party intervention. You can do everything In House, unlike Salesforce.Using custom Pipelines, properties and workflows, you can really go deeper with your enablement for the pipelines.

Desvantagens:

It could be better in terms of forecasting. That's a thing Salesforce does very well and Hubspot lacks in that department.

Alternativas consideradas anteriormente: Salesforce Sales Cloud

Razões para mudar para o HubSpot Sales Hub: Salesforce is too expensive and also it's not as customizable as hubspot

HubSpot is a Great Partner

Comentários: I'm very pleased and am perpetually promoting the platform to other company owners.

Vantagens:

Ease of use, tons of support materials, the HubSpot team reaches out proactively to see if you are utilizing the product to it's fullest (hint - you're not. I don't care how much time you put into optimization - this is a super feature-rich product and it's hard to use everything).

Desvantagens:

I don't like that I don't have either the time to really dedicate myself to optimizing the tools or the staff to assign that project. It drives me nuts that there are so many aspects of the software I don't have time to fully understand even though they provide TONS of materials to help.

Didn't Work Out

Vantagens:

It was good at pulling in the email contact information and easy to export the contacts.

Desvantagens:

It pulled in too much information to track and to streamline.

SalesHub is the must tool for companies looking to centralise their customer journey and scale

Comentários: We migrated from Pipedrive, RD Station, Intercom and Asknicely to keep the entire lead/customer history/journey in just one tool and Hubspot is awesome for providing adding a lot of value to the company.

Vantagens:

Easy to useUX/UI is greatCustomer support and community helps a lot on day by day doubts and problemsAll leads/customers history/journey in just one system

Desvantagens:

Can be improved with AI to provide more valuable insights Lacks of native integrations (no paid add-ons) with tools that almost every company uses like Whatsapp, LinkedInData analysis could go far to more complex data analytics, dashboards and insights

Alternativas consideradas anteriormente: Salesforce Sales Cloud

Razões para escolher o HubSpot Sales Hub: Hubspot is capable of concentrating different datas from different features if you combine more modules so we replaced 3 ou 4 tools to Hubspot and our data was centralised there making it easier to understand and improve customer journey

Software anterior: Pipedrive

Razões para mudar para o HubSpot Sales Hub: Hubspot is cheaper, more modern and easier to use

Good CRM, Good support team

Comentários: Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each others toes. We came from a different CRM and it turned out to be a great choice.

Vantagens:

I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

Desvantagens:

It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.

More Flexible, Versatile and Cost Effective CRM

Comentários: I think this is an awesome crm, especially for smb sales.

Vantagens:

HubSpot pretty much does everything, it's like salesloft and salesforce in one. All the features for contacting leads, customers and making tasks and tracking mission critical business info is great.

Desvantagens:

The reporting and forecasting features might not be the best compares to other options, but we didn't get too far into the weeds here.

Alternativas consideradas anteriormente: Salesforce Sales Cloud

Razões para mudar para o HubSpot Sales Hub: Hubspot was more cost effective and flexible compared to the top alternative(s).

I personally think this is one of the best CRMs.

Comentários: I love it!

Vantagens:

Hands down best CRM for startups for any business. HubSpot offers a lot of features and is very easy to learn quickly and start selling without having to slow down your sales process.

Desvantagens:

The biggest drawback is cost. It could become expensive to add other features.

Alternativas consideradas anteriormente: Pipedrive, Salesforce Sales Cloud e monday.com

Razões para mudar para o HubSpot Sales Hub: We were able to test it out free with two users to see if it was a fit for us. The ease of use and in the beginning it was the right call for us.

Amazing!

Comentários: We have been using it for just over 6 months now and like it so much better than other CRMs we've tried. Worth it for the price!

Vantagens:

Hubspot keeps all of our customers and leads organized in a way the whole company can understand. Super easy to go in and see who still needs an appointment, who isn't interested anymore, who has signed a contract, etc

Desvantagens:

It is pricier than most other CRMs, but it is capable of handling much more!

Very powerful tool

Comentários: Overall experience has been great even though the initial learning is somewhat challening.

Vantagens:

A lot of features in HubSpot, very powerful tool. Sometimes a little too intimidating to use because it includes a lot of functionalities we don't know how to use (and continue to learn).

Desvantagens:

Slightly expensive tool even though it's still less than Salesforce. Onboarding process can take a bit of time of its complexity.

Alternativas consideradas anteriormente: Google Forms

Best All Round CRM

Vantagens:

-Very easy to setup - Very easy to implement and train users - Modern Intuitive Interface - Very customizable to fit your needs - Support is 10/10

Desvantagens:

- So far nothing stands out, I have used Sales Hub 5+ years and it's always my top pick for a CRM.

Great For Certain People

Comentários: Their customer service is no good to put it simply. Because of that and the high cost of their services when I need to grow and have more capability I will be looking elsewhere.

Vantagens:

The features of HubSpot are nearly unmatched. You can do just about anything on their platform - for a price. But I'll get to that later. I use HubSpot for the CRM and emailing leads etc. and for that it is all free which is amazing. I couldn't be happier with the fact that I get this much capability for free. The fact that I can not only track if they opened the email but get a notification exactly when they opened it, how many times, and more is amazing. Also the ability to save 5 templates and getting automatic suggestions in my email builder is fantastic! I can also add a good size team all without having to pay anything. I also love the ability to switch between multiple companies very quickly, though doing that often times gives me an error page and I have to reload but thats not a big deal. Overall I am very happy with HubSpot but there have been some pretty big annoyances.

Desvantagens:

For me the customer service and big cost for paid options is a HUGE drawback. I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot. I tried Mac mail, saleshandy, SalesBlink, FindThatLead etc. and it all worked just fine but when I sent from Hubspot - straight to spam. So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to articles asking if I had tried this or that. They never offered any real help and when I asked to speak to technical support of course I had to be a paying customer, which I understand to a degree. But with something like this it was clear it was a Hubspot issue. So I took to the forums and found 4 different posts of people with the same problem and in each post Hubspot blamed it on the persons email not being secure and offered suggestions to make the email itself more trustworthy. However, myself and all these other people did not send big campaigns so there's no real reason our email addresses should be getting flagged as spam. So I figured out that when I turned on 2 factor authentication to sign into my Hubspot account the problem was completely fixed. So for me the second I need more capability for a bigger team I am going to be looking elsewhere because of their poor service and high prices.

Alternativas consideradas anteriormente: Zendesk Sell

Razões para escolher o HubSpot Sales Hub: Hubspot is free and Zendesk Sell isnt. Pretty much that simple.

Software anterior: Zendesk Sell

Razões para mudar para o HubSpot Sales Hub: I had been using Zendesk Sell since they were called Base. Because of that I do have a free account and honestly its an amazing platform and I love it. Used it for years! But once Zendesk acquired Base and turned it into Zendesk Sell a lot of the free options were no longer free such as teams/users. So thats really the only reason I switched to Hubspot was so I could add more users for free but once I need to have more capability Im switching back to Zendesk Sell.

HubSpot Sales Hub, an essential pillar to boost our sales.

Comentários: This is a good product. If you're already using Hubspot you might've already been enjoying it. If you're not, you can try Hubspot Sales Hub and see how your sales take a real jump.

Vantagens:

First of all, it is important to know what is HubSpot Sales Hub. It is a HubSpot product that enables us to monitor the phases of our sales process, and assess which phase of the funnel our leads are in (a lead is a marketing jargon that means sales in this context). In other words, Hubspot sales hub is a sales metric tool to see where the sales optimizations are needed the most. The things that I particularly like with this product are: - The interface is actually smooth and intuitive. Once we click on the Sales tab located in the upper corner of the screen, we will see all of our transactions, our sales pipeline, and we can actually move the different transactions (meaning the sales) by just picking and dragging them around with the mouse. If we want more information about a transaction, we can just click on it and it will open a whole other window about this particular transaction with the customer’s pieces of information such as: The name, the contacts, and the number of tickets if there are any; - We can set organizational charts related to team projects, assign tasks among the members, organize meetings, and automate repetitive tasks; - We can measure the sales performance in the Report tab. Then, we should click on Dashboard to be able to display the different sales made in a defined period of time. The dashboard is customizable with different templates available.

Desvantagens:

Two things that can be improved: - It would be better to add a task reminder for the uncompleted tasks; - Different colors need to be added to automate our next action on a given deal/transaction; different colors with different interpretations about the required actions that must be taken. This will save us the time of having to click on the deals/transactions.

Happy CRMing

Comentários: For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!

Vantagens:

Ease of use and great interface and how it integrates with other software i.e. Freshbooks

Desvantagens:

Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process

Alternativas consideradas anteriormente: Pipedrive

Razões para escolher o HubSpot Sales Hub: better interface

Software anterior: Pipedrive

Razões para mudar para o HubSpot Sales Hub: Free and once I can afford the paid subscription this is the best CRM I have ever used

The best applications for organizing business, managing offers and sales teams

Comentários: When it comes to preparing lists of new customers and sending compensation, the HubSpot Sales Hub has helped us to be more organized in all stages of our work. Keeping all those records in the cloud and organizing them in a unique way allows you to retrieve and import the data that you need at any time. Because of the information we've gotten from it, we've been able to come up with some of our best ideas yet for our company's future.

Vantagens:

The HubSpot Sales Hub provides my team with a great deal of structure, as it can be used to distribute and track projects with the support of other team members, all of which can be done from a computer or via the mobile app. Classifying emails in this way allows you to see the status of emails sent to customers and those that have been received, as well as the settings for ready responses that are sent to customers, which is something I really appreciate. For example, you may simply plan all of your appointments and receive reports summarizing all of the events that have occurred over any period of time, which is both motivational and inspiring to keep all of your duties in progress. Due to its seamless connection with the rest of our workflow, it eliminates the need for us to manually enter the same information twice.

Desvantagens:

Despite the fact that the HubSpot Sales Hub is really well-organized and provides you and your team members with all the tools you need for a very reasonable membership price, it's difficult to think of anything negative to say about it. The user simply requires a few minutes of training before he can get the most out of it.

HubSpot Deals Center point Survey: Upsides and downsides of the Well known CRM Programming"

Comentários: By and large, HubSpot Deals Center is a strong deals programming arrangement that offers a scope of highlights and advantages for organizations. In any case, its expense, expectation to learn and adapt, and restricted customization choices and reconciliations might be disadvantages for certain clients.

Vantagens:

Easy to understand interface: HubSpot Deals Center has an easy to understand interface that is not difficult to explore, making it open even to the individuals who are new to deals programming.Exhaustive highlights: The product offers a scope of elements intended to smooth out and upgrade the deals cycle, including lead following, email following, and record sharing.Coordination with other HubSpot devices: HubSpot Deals Center is essential for the bigger HubSpot set-up of apparatuses, which incorporates promoting and administration programming. This implies that it can coordinate with other HubSpot devices, giving a consistent and exhaustive stage for overseeing client collaborations.Powerful revealing and investigation: HubSpot Deals Center point offers strong announcing and examination abilities, permitting organizations to acquire significant bits of knowledge into their deals execution and distinguish regions for development.Extraordinary client service: HubSpot has gained notoriety for giving incredible client care, with a committed group of specialists accessible to respond to questions and investigate any issues that might emerge.

Desvantagens:

Cost: HubSpot Deals Center can be costly for organizations on a limited spending plan, especially on the off chance that they require progressed includes or have a huge outreach group.Steep expectation to learn and adapt: While HubSpot Deals Center point is easy to use, it can in any case require an investment to figure out how to utilize every one of the highlights successfully, especially for the people who are new to deals programming.Restricted customization choices: A few clients might find that the product's default settings and formats don't meet their particular requirements, and customization choices are restricted contrasted with a few different deals programming arrangements.Restricted reconciliations: While HubSpot Deals Center point can coordinate with other HubSpot devices, it may not be viable with all of the outsider applications that organizations use in their deals processes.

A unique, low-cost tool for managing everything related to customers, their affairs, and their needs

Comentários: In general, we are satisfied with the change brought about by the use of the HubSpot Sales Hub, whereby we were able to obtain a file for each of our clients, containing all correspondence, transactions, contracts and invoices between us. Using the HubSpot Sales Hub, we were able to send promotions to select listings. In addition, through its distinguished tools, we were able to track all potential customers, through the analytics of the data that is carried out through it. It's a productivity booster, as we can close more deals, keep track of sales and better workflow.

Vantagens:

You can easily upload all records to the cloud so that any team member may view them from anywhere using HubSpot Sales Hub. It is interoperable with various apps and allows for rapid exporting and importation of lists and data. I enjoy how HubSpot Sales Hub categorizes emails and responds to customers. I can control my workflow, assign tasks, sync it with my mailbox, and send messages promptly. The mobile app also sends you regular notifications to keep you updated on all happenings. On my favorite HubSpot Sales Hub Weekly Activity and Reporting Dashboard, I can see everyone's contact information. I like that you can record calls, emails, and consumer interactions.

Desvantagens:

There is nothing to dislike about the HubSpot Sales Hub, the simplicity, ease of use and unique tools you get with it will allow you to organize your business in a unique style.

"End to End Sales CRM tool HubSpot, Many Integrations & Workflows"

Vantagens:

One of the best and easiest CRM available in the market. Dashboards, Automation, Sales module and many more features which makes the work more easy.

Desvantagens:

There are a few flaws in CRM automation module. Need to address which definitely adds to this great product.

Alternativas consideradas anteriormente: Freshsales

Software anterior: Zoho CRM

Razões para mudar para o HubSpot Sales Hub: Seamless Integrations