--- description: Tudo sobre AskNicely: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AskNicely - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [AskNicely](/software/141434/asknicely-for-nps) # AskNicely Canonical: https://www.capterra.com.br/software/141434/asknicely-for-nps Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/141434/asknicely-for-nps?page=2) > AskNicely é um software de feedback do cliente que ajuda as empresas a melhorar a experiência do cliente e acelerar o crescimento, usando o NPS. > > Conclusão: 100 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o AskNicely? AskNicely é para todos os empresários, gerentes de produto e gerentes de suporte ao cliente que se preocupam em oferecer uma experiência de cliente de classe mundial. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 100 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 4.1/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: AskNicely - **Localização**: Portland, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 399,00 - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: francês, holandês, inglês, português, árabe - **Países disponíveis**: Alemanha, Austrália, Canadá, Dinamarca, Estados Unidos, Irlanda, Nova Zelândia, Países Baixos, Reino Unido ## Recursos - Análise de texto - Biblioteca de perguntas - Coleta de dados de multicanal - Comentários anônimos - Distribuição de multicanal - Estrutura de pesquisas NPS - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gestão de pesquisas/enquetes - Importação/exportação de dados - Lógica de ramificação - Marketing por e-mail - Modelos personalizáveis - Painel - Personalização de URL - Pesquisa por celular - Pesquisas de pulso - Questionários e feedback - Ramificação de perguntas - Relatórios e análise de dados - Segmentação - Third-Party Integrations - Visualização de dados ## Integrações (24 no total) - Calendly - Cliniko - ClubReady - Freshdesk - Front - Geckoboard - Groove - Help Scout - HubSpot CRM - Intercom - JobAdder - Klips - Kustomer - Mailchimp - Mixpanel ... e mais 9 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Sistemas NPS (Net Promoter Score)](https://www.capterra.com.br/directory/32075/nps/software) ## Alternativas 1. [Typeform](https://www.capterra.com.br/software/137289/typeform) — 4.7/5 (952 reviews) 2. [Survicate](https://www.capterra.com.br/software/132914/survicate) — 4.6/5 (99 reviews) 3. [SurveyMonkey](https://www.capterra.com.br/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [GetFeedback](https://www.capterra.com.br/software/133180/getfeedback) — 4.6/5 (53 reviews) 5. [Delighted](https://www.capterra.com.br/software/157973/delighted) — 4.8/5 (57 reviews) ## Avaliações ### "Great tool for my to-do list at work" — 3.0/5 > **Élodie** | *2 de abril de 2018* | Taxa de recomendação: 8.0/10 > > **Vantagens**: It helps me organize my tasks at work and never forgive anything. With the mobile app, I can add anything from anywhere whenever a thought comes to my mind. I can even add some sub-tasks to one task and I can organize my days with the deadlines. > > **Desvantagens**: The navigation through the interface can be confusing when I'm going elsewhere than my to-do list. The main menu on left is pretty useless for me and the inbox doesn't work as expected, or maybe not the way I would like it to. It sends me my everyday tasks based on deadlines. So if I planned 5 tasks for today, I receive 5 different alerts, on web and on mobile. So when a colleague share a task with me, it can be lost among all my personal alerts. Finally, I would love to share tasks more easily than just assign them to someone. > > Efficiency for my personal tasks and avoiding forgetting some important things. ----- ### "Good solution to NPS results" — 4.0/5 > **Adam** | *7 de março de 2018* | Esportes | Taxa de recomendação: 10.0/10 > > **Vantagens**: The real time responses allowed me to stay on top of the reviews I was getting. I also liked that it was able to integrate with our existing (internal) software. It made everything a one-stop-shop > > **Desvantagens**: The userface wasn't as appealing as other software's I've used and some of the reporting features were less advanced than other softwares I've used. > > The ability to know what our customers thought of our service. It gave me the ability to make changes based on customer feedback and it gave our customers a more discreet and easy way to give feedback. ----- ### "AskNice.ly is an elegant NPS collection tool, compatible with lots of useful integrations." — 5.0/5 > **Matt** | *29 de março de 2018* | Internet | Taxa de recomendação: 10.0/10 > > **Vantagens**: We connect AskNice.ly to tools like Intercom, Zapier, and Slack in order to automate the process of collecting feedback, incentivizing NPS surveys and reporting results back to our team. It's easy to set up and it does it's thing without much maintenance. > > **Desvantagens**: There is nothing significant I would change in the interface or functionality. We get the appropriate value out of our membership level. > > NPS surveys help us identify areas of improvement that we wouldn't otherwise hear about from our customers. AskNice.ly helps us collect, organize and summarize that feedback effectively. ----- ### "Nice, usual as expected" — 5.0/5 > **Jorge** | *4 de abril de 2018* | Software | Taxa de recomendação: 8.0/10 > > **Vantagens**: it's a not intrusive tool which makes the user do not feel uncomfortable in do what we expect from them > > **Desvantagens**: Could be more visual and easy to edit, with that the designer work will be great and the integration also amazing > > Great customer response and make us on track to find out what our users really like and dislike from our product ----- ### "Just amazing, outstanding customer service - a great product, too\!" — 5.0/5 > **Sunaina** | *4 de dezembro de 2019* | Recursos Humanos | Taxa de recomendação: 10.0/10 > > **Vantagens**: - The highlight for me for AskNicely was the customer service I received from them. Specifically, the person that I communicated with - \[SENSITIVE CONTENT HIDDEN\] - was just extra ordinary. This was a pilot program that we had started and I was in charge of this at the time. \[SENSITIVE CONTENT HIDDEN\] made certain that I understood the platform well, made the most of the features, and most importantly - got it right the first time\! The surveys are easy to setup for the admin and easy for clients to fill out. The analytics we received from the surveys were very useful in making business decisions. > > **Desvantagens**: Nothing, really. As the admin for the pilot program, I was completely satisfied by the product as well as the service received. > > As mentioned above - the net promoter scores we received from our clients were useful in making product related decisions. Would highly recommend ASK Nicely to others. A big shout out to \[SENSITIVE CONTENT HIDDEN\] from their support team - just an outstanding asset to your team. Cheers\! ----- Página: 1 / 5\ Próximo: [Próxima página](https://www.capterra.com.br/software/141434/asknicely-for-nps?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/141434/asknicely-for-nps) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados