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Avaliações do Foxit eSign

Sobre Foxit eSign

Assinatura eletrônica mais fácil e acessível! Crie modelos e formulários reutilizáveis; use URL, eSign incorporado ou integre totalmente com APIs.

Saiba mais sobre o Foxit eSign

Vantagens:

First and foremost, the platform is incredibly user friendly. The home screen makes navigation easy and I can keep it as surface level or in depth as I like.

Desvantagens:

Small issue with uploading Adobe PDF forms. Form fields come out ugly in final.

Notas do Foxit eSign

Pontuação média

Praticidade
4,7
Atendimento ao cliente
4,7
Recursos
4,7
Relação qualidade/preço
4,7

Probabilidade de recomendação

9,0/10

O Foxit eSign tem uma classificação geral de 4,8 em 5 estrelas com base em 701 avaliações de usuários no Capterra.

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Filtrar avaliações (701)

Antonio
Contador, Brasil
Contabilidade, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação do Foxit eSign

5,0 ano passado

Comentários: No geral, estou muito feliz com o Foxit eSign e recomendaria para qualquer pessoa que precise assinar documentos digitalmente.

Vantagens:

Gostei muito do Foxit eSign porque é fácil de usar e tem uma interface simples de entender. Ele simplifica o processo de assinatura eletrônica, permitindo que eu assine documentos importantes de maneira rápida e segura. Também posso personalizar minha assinatura escolhendo a cor e o estilo. Posso usar o Dropbox e o Google Drive para compartilhar facilmente os documentos assinados.

Desvantagens:

Como usuário do Foxit eSign, eu não gostei da falta de opções personalizáveis no painel de controle. Também achei que as opções de edição de documentos eram limitadas em comparação com outras ferramentas similares. No geral, o Foxit eSign é uma boa solução, mas essas foram as áreas em que encontrei pequenos pontos negativos.

Helder
CEO, Brasil
Mercado de capitais, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliando o foxit esign

5,0 ano passado

Comentários: No geral, o Foxit eSign me proporcionou uma experiência de assinatura digital conveniente e eficiente.

Vantagens:

Foi muito simples criar e assinar documentos eletronicamente. Além disso, gostei da opção de personalizar os campos de assinatura e adicionar notas aos documentos. Também achei ótimo poder enviar os documentos para outras pessoas assinarem rapidamente.

Desvantagens:

Gostaria de ter mais recursos na versão gratuita.

Frederico
Frederico
Dono e Professor, Portugal
Usuário do LinkedIn Verificado
Artes e artesanato, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Foxit, melhor software de leitura de pdf e para colocar assinatura!

5,0 há 2 anos

Comentários: A minha experiência é bastante positiva e já dura há alguns anos. Este software foi aconselhado por um amigo e hoje sou eu que o aconselho.

Vantagens:

O que mais gosto no Foxit é o facto de poder acrescentar uma assinatura digital e por este processo ser feito de forma segura.

Desvantagens:

Não tenho nada que não goste neste software, tenho utilizado a versão gratuita e para o meu tipo de trabalho tem sido suficiente.

Dane
Dane
Owner, EUA
Usuário do LinkedIn Verificado
Contabilidade, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

No Other Services Fit our Needs until eSign Genie

5,0 há 5 anos

Vantagens:

eSign Genie allows tons of customization. We are an accounting and tax practice and send documents frequently for both our own purposes (contracts, engagement letters) and documents that need to be filled out and forwarded to the IRS and other tax authorities. These documents need real signatures, not the type-written signatures that most eSign software lets clients use. With eSign Genie, we can limit our clients to only have the option to draw their actual signature, allowing us to use this for more documents than our previous solution. Also - I cannot speak highly enough of eSign Genie's Pay-as-you-Go plan. Most eSign providers no longer (or never did) offer this type of plan, and it is perfect for my type of business that doesn't necessarily need to send hundreds of documents per month. I pay a $10 fee for 5 documents at a time, and they don't expire. When I run out, I just "top up" with 5 more documents at a clip.

Desvantagens:

I really haven't seen anything negative about eSign Genie as of yet. The only small issue sometimes is the speed - I've had a few clients say that it is sometimes slow to load, but it's infrequent - so not enough of a problem for me to look elsewhere. (Trust me, I have already looked elsewhere and was utterly dissatisfied!)

Resposta do Foxit Software

há 5 anos

Hi Dane, Thank you for taking the time to leave a detailed review. I am happy to announce that eSign Genie has overhauled, tuned and upgraded our database resulting in 3 second maximum load times on every screen of our application. Searching for a document is now instantaneous. eSign Genie has always focused on having an Easy-to-Use, Legally Binding and Comprehensive eSignature Solution. We now have the fastest eSignature Solution too! --> eSign Genie DevOps Team

Shannon
Partner, Canadá
Contabilidade, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Customer Support Lacking

5,0 há 5 meses

Comentários: Overall, our Sales Representative has neglected to provide the correct package for our organization. The rep is impossible to get ahold of, has added incorrect features to our account (even after multiple confirmations). I am constantly calling the support line (after hours, because that is the only time I can get through).

Vantagens:

It is very easy to set up forms for signature.

Desvantagens:

It is difficult to add features (2FA) to the account. We ran out the day before a critical deadline, and there was no one available to assist me. Was promised call-backs, and never heard back from anyone. Foxit let our organization down.

Thomas
Director, Project Development, EUA
Manutenção predial, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Signature function does not work.

2,0 há 2 anos

Comentários: Hate the experience. I wish I could convince my company to change to another package. Please do not send me a gift card. I suspect if it comes from your company, the card will not work and the experience will be agonizing.

Vantagens:

I do not like much about this product. I wanted to like it, I need to like it, because I am forced to use it every day. This product is hampering our audit procedures and the timeliness of our approval process. I guess the good thing about this product is it forces us to maintain our manual back up systems, i.e. print, physically sign, scan, save, send.

Desvantagens:

The signature function does not work properly. When I try to save, my subscription has expired? The software does not allow me to save a document after signature. When I do apply a signature image, it does not allow me to rotate the document and maintain orientation with the signature. This software is very difficult and time consuming to use. The menu system and toggle switches for options are not intuitive. I miss Adobe.

Sales
Customer Support, EUA
Publicidade e marketing, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Authentic eSign Solution

5,0 há 3 meses

Vantagens:

What I like most is the applicability and the many features. It supports multiparty signing, file sharing and signature authentication.

Desvantagens:

When sharing a large file, it's not swift

Dylan
Dylan
Tour Manager, Canadá
Usuário do LinkedIn Verificado
Entretenimento, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Simple yet effective eSignature platform

4,0 há 3 anos

Comentários: Very satisfied.

Vantagens:

Ease of setting up and modifying templates, and tracking execution while sending reminders are excellent features

Desvantagens:

Modification of templates could be a little easier.

Resposta do Foxit Software

há 3 anos

Hi Dylan, Glad to hear you are enjoying the reminder and tracking features when sending your documents from eSign Genie. We would be glad to help you with your templates and any other queries you might have. Could you email us your review at [email protected] so we can get in touch? Thank you.

Maryam
Maryam
Business Coordinator, Paquistão
Usuário do LinkedIn Verificado
Imobiliárias, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Amazing product for the price point

5,0 há 3 anos

Comentários: Overall super happy with the product

Vantagens:

The fact that I can set up templates very quickly, its super user friendly, and has super helpful guides / faqs

Desvantagens:

When editing a document before sending out, I have to be careful or it sends it through without having made those changes without asking if I need to edit the document

Ryan
Ryan
ACB Facilities Manager, EUA
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Good features and I love the pay as you go pricing

5,0 há 5 anos

Comentários: I use eSign Genie to execute residential leases. Being able to sign electronically is great. It saves the tenant time because they don't have to print and scan the lease. It saves me time because I can reuse templates instead of doing each lease separate. I don't have to drive to get contracts signed. It is awesome.

Vantagens:

What I find the most useful about eSign Genie is that I can pay for their services as needed. The other companies we looked at all want a monthly fee whether we use the service or not. In my case, I only need the service two times a year. eSign Genie gives me the flexibility I want!

Desvantagens:

I suppose the interface could be a little more intuitive. The software is very powerful and because it has lots of capabilities, the interface can be a little confusing if you just jump right in.

Avaliador Verificado
Usuário do LinkedIn Verificado
Clínica de saúde mental, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Simple, Cost Effective and Easy to Use!

5,0 há 3 anos

Vantagens:

I like how it was easy to create a document template that requires a signature by my patients. Patients expressed that it was easy to read and sign without difficulty.

Desvantagens:

I am satisfied with eSign Genie and I have no complaints.

Avaliador Verificado
Usuário do LinkedIn Verificado
Biotecnologia, 1.001–5.000 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Easy to use alternative

5,0 há 2 anos

Vantagens:

The ease of functionality as well as the quality of file retained between conversions is a grand selling point

Desvantagens:

Slightly pricy and based on monthly subscriptions. Give me a lifetime access option at least, nobody wants your incremental neoliberal wallet scraping.

Jeff
Jeff
Principal, EUA
Emprego e contratação, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

eSign easy and works

5,0 há 5 anos

Comentários: It's been good. It's allowed me to add an electronic agreement online or send agreements for signature without breaking the bank.

Vantagens:

- Easy to Use - Didn't force me into a year contract like Adobe (only slightly more for month-to-month before wanting to make an annual commitment) - Has Web Form to put agreements online - You can set the user permission to edit fields, fill & sign, or view only - They continually update their offering to make it better

Desvantagens:

- Users can't redline the agreements, but I was told this is being added (but Users can comment and you do receive an email) - You can't turn off to not send the user an email when an agreement is void, but the work around is to change the user and the time frame when a message is sent (I expect this feature will be added)

Dayna
Accounts receivable, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

For very basic use only

4,0 há 5 anos

Comentários: Overall it is an ok software and will do. For the price it is reasonable.

Vantagens:

For extremely basic use this product does quite well! Online chatting went well also, again, as long as you have very basic questions or problems.

Desvantagens:

Unfortunately our company needed intermediate usage and found ourselves quite frustrated frequently. Sending out documents where more than one person, like a married couple, are using the same email address has several glitches. More than 40-50 times, out of sending over 400 documents, the second signature defaulted to the first persons name. So you got a document back with the same name signed twice. And technical support, all the times we contacted them, we're almost completely useless on this issue. Plus you had to describe exactly what went wrong every time you contacted them. It's as if they do not keep any notes. Very frustrating and no resolution. We are looking into a different signing company again.

Resposta do Foxit Software

há 5 anos

Hi Dayna, Thank you for your review of the application. We will launch an investigation to see why this issue is occurring. You can certainly use a shared common email between husband and wife; however, frequent name changes during data entry may have been difficult in our system due to security and identity management issues. While we do understand it is frustrating not be able to keep changing names of the people, it makes our system safer and legally binding. We will reach out to you again to train you further to show you how to avoid such issues. We do have a hundreds of companies using this feature and are very happy with the results. If you can spend a little time in showing us the issue you are facing, we will make sure that our team will do everything possible to eliminate any problems. Again, sincere apologies for any inconvenience. We will launch an investigation. We will appreciate your showing us the problem on an online meeting.

Melissa
Founder, Co-Owner, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Customer Service

4,0 há 4 anos

Vantagens:

I like the ease and user friendly way the software is structured. It makes navigating around the software very easy.

Desvantagens:

We have some issues occasionally where settings and functionality were difficult.

Donna
CSM, Canadá
Serviços financeiros, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Capturing signatures with Foxtit eSign

5,0 há 2 anos

Comentários: Using the software cuts down the time from sending to receiving signed orders. The Salesforce integration auto kicks off the next process in the workflow. Salespeople grasp how it works without too much training and are capable of using the additional functionality from the Foxit Send pages.

Vantagens:

Simple to send out documents for digital signatures. We have it hooked into Salesforce, which helps us with our Salesforce workflows of sending out order forms and processing when executed automatically..

Desvantagens:

the features i use all work fine. i do not know about anything I do not use.

Virginia
Adjunct Instructor, EUA
Educação superior, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Solid Reliable Product

5,0 há 4 anos

Comentários: Of all the products that I have tried, eSign has been the best as far as saving me time AND having the other parties actually respond quickly to sign the documents. Thank you!

Vantagens:

This site is really easy to use and straight forward. I already had my documents drafted, so it was fast to drop the fields into the forms. Everything flows and got immediate results. This is a very solid product when you have had it with Adobe!

Desvantagens:

The minimum order is 5 documents, which is not a lot but feels like it if you only need to send 1. It would be better to have $3.99 for 1 or $10 for each bundle of 5.

F Evans
Partner, EUA
Escritório de advocacia, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

A Great Advance in Productivity and Time Savings

4,0 há 2 anos

Comentários: It is now the primary way that I sign up clients and handle settlements.

Vantagens:

The ability to take a document and have it executed in a fast, secure & efficient manner and have it distributed to all the parties is far superior to our traditional approach. It really makes life easier in a very hectic world.

Desvantagens:

The thing I like least about the software is the OCR where you have to click each letter or symbol that the software can't read. It can be tedious

Carole
Sales Manager, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

eSign Genie is a Top-Notch E-Signature Program!

5,0 há 3 anos

Comentários: eSign Genie has made our tedious process of obtaining required signatures on multiple documents so streamlined and easy. We now have a simplified process and a secure place for all our internal documents. This has been a lifesaver for our company!

Vantagens:

eSign Genie has completely streamlined our documentation process and the way we obtain signatures. It has accelerated our sales process and absolutely improved our production!

Desvantagens:

There is really nothing I have found that I don't like about eSign Genie to this point.

Joe
Senior Vice President, EUA
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Awesome and affordable product for proposal e-signatures

5,0 há 4 anos

Vantagens:

The software makes it super easy to connect your existing documents and send them to customers for e-signatures. I've used other platforms that were 10x the cost and this performs just as well.

Desvantagens:

With my usage of the platform, I really haven't found any cons. My needs are relatively simple - easily track and send proposals to customers for signatures. Loving this so far.

Andrew
Administrative Executive, Singapura
Gestão da educação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great product with regular updates.

5,0 há 2 anos

Comentários: It's been very pleasant and I'm a loyal customer (though a non-paying one at the moment).

Vantagens:

It's intuitive to use and works well. There are regular updates which keep the program working and looking up to date.

Desvantagens:

Limited (almost none) PDF editing capabilities for the free version - I only need the function to add or delete specific pages!

Jodie
Business Manager, EUA
Fabricação elétrica/eletrônica, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Features Come With Billing Caveats

4,0 há 2 anos

Comentários: The software gets the job done and there are resources to help understand how to use the various features, but customer service and billing are frustrating.

Vantagens:

The software is user friendly and allows for uploading templates for ongoing use. Uploading contracts is easy and there are many options for customizing the fields including whether or not they should be mandatory, dependent on other fields and to which signer they should be assigned. Additionally, the automatic reminders are helpful though I do wish there was a bit more flexibility there.

Desvantagens:

If there are forms that have blocks for numbers (such as social security numbers on W4 forms or taxpayer ID numbers on government forms) the system automatically assigns one text field for the entire row of blocks and if spaces are used to get the numbers to appear inside the blocks on screen they will not appear that when when printed. Billing is a significant con. On the Billing screen the Plan Details shows the allowed number of "documents" per cycle and the current number of "envelopes used". On the Home page the number of "Completed Documents" is shown in the upper right corner. There is no logical or direct correlation between any of these numbers. It was explained to me that a "document" is a single pdf, and "envelope" is any shared set of documents and a "completed document" is one that has been "executed". It is very confusing and makes if very difficult to actually track how many of the allowed documents have been used. Additionally, when we had to renew six months after paying for an annual subscription because we had exceeded our allowance the counter did not reset and now we are being told that we need to renew again. It's been only 14 months since we originally got the software and this will be the third time we paid for an "annual" subscription. My complaint about the counter not resetting is under investigation via a Support Ticket and it's been six days since they said they would look into it and I haven't heard anything.

Doug
Health and Safety Manager, Canadá
Serviços ao consumidor, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Review of eSign Genie

5,0 há 5 anos

Comentários: We are a multi-location business with some services (HR, Health and Safety, Fleet Management, Accounting) based out of one location. E-Sign Genie lets us eliminate a lot of paper flowing between our various branches. We use E-Sign Genie to have employees sign Offers of Employment, new hire documents (tax documents, policy sign off's etc.) and health and safety orientation documents.

Vantagens:

Software has an intuitive interface, is very easy to learn and when there were features that I did not understand immediately customer support was always available immediately to assist and answered every question I had clearly and without relying on jargon.

Desvantagens:

Editing an existing template requires a user to upload the entire template again. If substantial changes to base document have been made the various eSign fields that "overlay" the document no longer align and it means the user has to start from scratch and layout a whole new series of fields. Some of our templates utilized over 100 fields so it is a time consuming project if we decide to change a template.

Resposta do Foxit Software

há 5 anos

Hi Doug, We have a feature where you can easily replace the underlying PDF document. It is called "Replace with New PDF File" under the "More Actions" menu. All the 100+ fields that you created will stay in place and you will be able to replace the underlying PDF document. If you would like live training on this feature please feel free to call us and make an appointment: (408) 560-3900 --> eSign Genie Customer Success Team

Tom
Managing Director, Reino Unido
Software, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

eSign Genie

5,0 há 6 anos

Comentários: Like many family owned eCommerce businesses, we have a large reach. The internet allows us to contract with clients all over the globe, but paperwork is a massive draw-back. Having looked at several 'big name' services which were riddled with bloatware and priced accordingly, I was happy to finally discover eSign Genie - with it's straightforward, no-nonsense pricing and simplified tool-kit The software allows us to send our License out for signature with no hassles to us or our clients and does not force them to download an app ...or trial ...or subscription - they simply sign it I wish more companies would understand the benefits of switching to paperless contracts

Vantagens:

eSign Genie helped me to quickly and easily transition from the hassles of using paper-based contracts and licenses for our growing audience of international customers At MemberGate.com, we license our software to clients all around the world and using paper was no longer an option because the hassle it caused was a barrier to sales I wished more people would use it, instead of expecting people to print (?) their multi-page documents, sign them and then use scanners (!) or more typically smartphones to photo each of the pages so they can be emailed back...or worse, use the post!

Desvantagens:

Getting the first License into the eSign Genie Template system was challenging, but once I had set all the parameters for signing, it has since saved a ton of time

Terri
Insurance Agent, EUA
Seguros, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

My Review

5,0 há 3 anos

Comentários: We have been happy with eSign Genie and have increased usage this past year and remain pleased with the product.

Vantagens:

The program is easy to use for my clients and me. I work with a diverse population and have found this program easy to use and easy to explain directions over the phone to clients. The program alerts me when documents are opened and signed so I do not have to keep logging in to check progress.

Desvantagens:

I have not found anything about the software that I don't like.

Resposta do Foxit Software

há 3 anos

Hi Terri, Great to hear about how easy to use eSign Genie is for you and your clients, and how you have benefited from the notifications to track your progress. All of us at eSign Genie appreciate your business and positive feedback. Thank you.