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Avaliações do Foxit eSign

Sobre Foxit eSign

Assinatura eletrônica mais fácil e acessível! Crie modelos e formulários reutilizáveis; use URL, eSign incorporado ou integre totalmente com APIs.

Saiba mais sobre o Foxit eSign

Vantagens:

First and foremost, the platform is incredibly user friendly. The home screen makes navigation easy and I can keep it as surface level or in depth as I like.

Desvantagens:

Small issue with uploading Adobe PDF forms. Form fields come out ugly in final.

Notas do Foxit eSign

Pontuação média

Praticidade
4,7
Atendimento ao cliente
4,7
Recursos
4,7
Relação qualidade/preço
4,7

Probabilidade de recomendação

9,0/10

O Foxit eSign tem uma classificação geral de 4,8 em 5 estrelas com base em 699 avaliações de usuários no Capterra.

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Filtrar avaliações (699)

Antonio
Contador, Brasil
Contabilidade, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação do Foxit eSign

5,0 há 10 meses

Comentários: No geral, estou muito feliz com o Foxit eSign e recomendaria para qualquer pessoa que precise assinar documentos digitalmente.

Vantagens:

Gostei muito do Foxit eSign porque é fácil de usar e tem uma interface simples de entender. Ele simplifica o processo de assinatura eletrônica, permitindo que eu assine documentos importantes de maneira rápida e segura. Também posso personalizar minha assinatura escolhendo a cor e o estilo. Posso usar o Dropbox e o Google Drive para compartilhar facilmente os documentos assinados.

Desvantagens:

Como usuário do Foxit eSign, eu não gostei da falta de opções personalizáveis no painel de controle. Também achei que as opções de edição de documentos eram limitadas em comparação com outras ferramentas similares. No geral, o Foxit eSign é uma boa solução, mas essas foram as áreas em que encontrei pequenos pontos negativos.

Helder
CEO, Brasil
Mercado de capitais, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliando o foxit esign

5,0 há 10 meses

Comentários: No geral, o Foxit eSign me proporcionou uma experiência de assinatura digital conveniente e eficiente.

Vantagens:

Foi muito simples criar e assinar documentos eletronicamente. Além disso, gostei da opção de personalizar os campos de assinatura e adicionar notas aos documentos. Também achei ótimo poder enviar os documentos para outras pessoas assinarem rapidamente.

Desvantagens:

Gostaria de ter mais recursos na versão gratuita.

Frederico
Frederico
Dono e Professor, Portugal
Usuário do LinkedIn Verificado
Artes e artesanato, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Foxit, melhor software de leitura de pdf e para colocar assinatura!

5,0 ano passado

Comentários: A minha experiência é bastante positiva e já dura há alguns anos. Este software foi aconselhado por um amigo e hoje sou eu que o aconselho.

Vantagens:

O que mais gosto no Foxit é o facto de poder acrescentar uma assinatura digital e por este processo ser feito de forma segura.

Desvantagens:

Não tenho nada que não goste neste software, tenho utilizado a versão gratuita e para o meu tipo de trabalho tem sido suficiente.

Dane
Dane
Owner, EUA
Usuário do LinkedIn Verificado
Contabilidade, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

No Other Services Fit our Needs until eSign Genie

5,0 há 5 anos

Vantagens:

eSign Genie allows tons of customization. We are an accounting and tax practice and send documents frequently for both our own purposes (contracts, engagement letters) and documents that need to be filled out and forwarded to the IRS and other tax authorities. These documents need real signatures, not the type-written signatures that most eSign software lets clients use. With eSign Genie, we can limit our clients to only have the option to draw their actual signature, allowing us to use this for more documents than our previous solution. Also - I cannot speak highly enough of eSign Genie's Pay-as-you-Go plan. Most eSign providers no longer (or never did) offer this type of plan, and it is perfect for my type of business that doesn't necessarily need to send hundreds of documents per month. I pay a $10 fee for 5 documents at a time, and they don't expire. When I run out, I just "top up" with 5 more documents at a clip.

Desvantagens:

I really haven't seen anything negative about eSign Genie as of yet. The only small issue sometimes is the speed - I've had a few clients say that it is sometimes slow to load, but it's infrequent - so not enough of a problem for me to look elsewhere. (Trust me, I have already looked elsewhere and was utterly dissatisfied!)

Resposta do Foxit Software

há 5 anos

Hi Dane, Thank you for taking the time to leave a detailed review. I am happy to announce that eSign Genie has overhauled, tuned and upgraded our database resulting in 3 second maximum load times on every screen of our application. Searching for a document is now instantaneous. eSign Genie has always focused on having an Easy-to-Use, Legally Binding and Comprehensive eSignature Solution. We now have the fastest eSignature Solution too! --> eSign Genie DevOps Team

Lindsey
Administrator, EUA
Clínica de saúde mental, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

HIPAA compliant and customizable.

5,0 há 2 anos

Comentários: The Covid-19 pandemic forced many of us online unexpectedly. We had to quickly find ways to get the necessary documentation from clients without the privilege of being able to see them face to face. Foxit eSign helped us move online quickly and effectively and gave us the confidence that our client's privacy and security would be respected and protected. Now that we are back in the office we still send and receive documents electronically helping us reduce paper waste, and giving our clients access to documents 24/7 through the templates embedded on our website.

Vantagens:

My number one priority is my client's privacy and security, when i started with esign genie, now foxit esign, they could clearly provide HIPAA security where DocuSign could not. The ability to embed my document templates onto my website and emails is a great bonus as well!

Desvantagens:

I have had clients complain about their ability to complete documents on mobile devices, but for the most part, they are able to complete documents with ease. I like that I can see the documents that have been started so that I can provide assistance when needed.

Shannon
Partner, Canadá
Contabilidade, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Customer Support Lacking

5,0 há 2 meses Novo

Comentários: Overall, our Sales Representative has neglected to provide the correct package for our organization. The rep is impossible to get ahold of, has added incorrect features to our account (even after multiple confirmations). I am constantly calling the support line (after hours, because that is the only time I can get through).

Vantagens:

It is very easy to set up forms for signature.

Desvantagens:

It is difficult to add features (2FA) to the account. We ran out the day before a critical deadline, and there was no one available to assist me. Was promised call-backs, and never heard back from anyone. Foxit let our organization down.

Tiara
Founder, EUA
Produção audivisual, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Better options out there

3,0 há 2 semanas Novo

Vantagens:

Affordable and the interface is simple to navigate.

Desvantagens:

The app and website is very glitchy and I can’t connect most of the time. Also, your digital signature is never truly captured because I have to manually re write it every other time I log in.

Dylan
Dylan
Tour Manager, Canadá
Usuário do LinkedIn Verificado
Entretenimento, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Simple yet effective eSignature platform

4,0 há 3 anos

Comentários: Very satisfied.

Vantagens:

Ease of setting up and modifying templates, and tracking execution while sending reminders are excellent features

Desvantagens:

Modification of templates could be a little easier.

Resposta do Foxit Software

há 3 anos

Hi Dylan, Glad to hear you are enjoying the reminder and tracking features when sending your documents from eSign Genie. We would be glad to help you with your templates and any other queries you might have. Could you email us your review at [email protected] so we can get in touch? Thank you.

Maryam
Maryam
Business Coordinator, Paquistão
Usuário do LinkedIn Verificado
Imobiliárias, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Amazing product for the price point

5,0 há 3 anos

Comentários: Overall super happy with the product

Vantagens:

The fact that I can set up templates very quickly, its super user friendly, and has super helpful guides / faqs

Desvantagens:

When editing a document before sending out, I have to be careful or it sends it through without having made those changes without asking if I need to edit the document

Ryan
Ryan
ACB Facilities Manager, EUA
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Good features and I love the pay as you go pricing

5,0 há 5 anos

Comentários: I use eSign Genie to execute residential leases. Being able to sign electronically is great. It saves the tenant time because they don't have to print and scan the lease. It saves me time because I can reuse templates instead of doing each lease separate. I don't have to drive to get contracts signed. It is awesome.

Vantagens:

What I find the most useful about eSign Genie is that I can pay for their services as needed. The other companies we looked at all want a monthly fee whether we use the service or not. In my case, I only need the service two times a year. eSign Genie gives me the flexibility I want!

Desvantagens:

I suppose the interface could be a little more intuitive. The software is very powerful and because it has lots of capabilities, the interface can be a little confusing if you just jump right in.

Avaliador Verificado
Usuário do LinkedIn Verificado
Clínica de saúde mental, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Simple, Cost Effective and Easy to Use!

5,0 há 3 anos

Vantagens:

I like how it was easy to create a document template that requires a signature by my patients. Patients expressed that it was easy to read and sign without difficulty.

Desvantagens:

I am satisfied with eSign Genie and I have no complaints.

Avaliador Verificado
Usuário do LinkedIn Verificado
Biotecnologia, 1.001–5.000 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Easy to use alternative

5,0 há 2 anos

Vantagens:

The ease of functionality as well as the quality of file retained between conversions is a grand selling point

Desvantagens:

Slightly pricy and based on monthly subscriptions. Give me a lifetime access option at least, nobody wants your incremental neoliberal wallet scraping.

Jeff
Jeff
Principal, EUA
Emprego e contratação, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

eSign easy and works

5,0 há 4 anos

Comentários: It's been good. It's allowed me to add an electronic agreement online or send agreements for signature without breaking the bank.

Vantagens:

- Easy to Use - Didn't force me into a year contract like Adobe (only slightly more for month-to-month before wanting to make an annual commitment) - Has Web Form to put agreements online - You can set the user permission to edit fields, fill & sign, or view only - They continually update their offering to make it better

Desvantagens:

- Users can't redline the agreements, but I was told this is being added (but Users can comment and you do receive an email) - You can't turn off to not send the user an email when an agreement is void, but the work around is to change the user and the time frame when a message is sent (I expect this feature will be added)

Dayna
Accounts receivable, EUA
Gestão da educação, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

For very basic use only

4,0 há 5 anos

Comentários: Overall it is an ok software and will do. For the price it is reasonable.

Vantagens:

For extremely basic use this product does quite well! Online chatting went well also, again, as long as you have very basic questions or problems.

Desvantagens:

Unfortunately our company needed intermediate usage and found ourselves quite frustrated frequently. Sending out documents where more than one person, like a married couple, are using the same email address has several glitches. More than 40-50 times, out of sending over 400 documents, the second signature defaulted to the first persons name. So you got a document back with the same name signed twice. And technical support, all the times we contacted them, we're almost completely useless on this issue. Plus you had to describe exactly what went wrong every time you contacted them. It's as if they do not keep any notes. Very frustrating and no resolution. We are looking into a different signing company again.

Resposta do Foxit Software

há 5 anos

Hi Dayna, Thank you for your review of the application. We will launch an investigation to see why this issue is occurring. You can certainly use a shared common email between husband and wife; however, frequent name changes during data entry may have been difficult in our system due to security and identity management issues. While we do understand it is frustrating not be able to keep changing names of the people, it makes our system safer and legally binding. We will reach out to you again to train you further to show you how to avoid such issues. We do have a hundreds of companies using this feature and are very happy with the results. If you can spend a little time in showing us the issue you are facing, we will make sure that our team will do everything possible to eliminate any problems. Again, sincere apologies for any inconvenience. We will launch an investigation. We will appreciate your showing us the problem on an online meeting.

Melissa
Founder, Co-Owner, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Customer Service

4,0 há 3 anos

Vantagens:

I like the ease and user friendly way the software is structured. It makes navigating around the software very easy.

Desvantagens:

We have some issues occasionally where settings and functionality were difficult.

Len
CFO, EUA
Aparelhos médicos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good product, signature link sometimes does not work

4,0 há 2 anos

Comentários: as above

Vantagens:

Affordable, convenient, understandable interface

Desvantagens:

I have had many instances where third-party signatories are prompted to enter a password, create an account, or the can't raise the document to sign because the link in the email doesn't work. This is a huge problem. It makes the platform unreliable, and in many cases has forced me to execute documents outside the platform. Your support team has not been able to help. I've contemplated switching to DocuSign when this has happened but still sticking with you.q

Lisa
Sales Representative, EUA
Automotivo, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great software, highly recommend

5,0 há 5 anos

Comentários: I'm amazed at how quickly I get my documents signed. It went from taking days to get documents signed to seconds. I work on commission and the quicker i get paperwork completed, the faster I get paid.

Vantagens:

The software is user friendly both on desktop and mobile device. It has made my process more efficient. Clients are required to sign a sales order and credit card auth form. Now they don't have to print it out, sign, scan and return to me. It literally takes them 30 seconds to sign the documents now and I get an email alert once they have signed.

Desvantagens:

I have not had a negative experience thus far using the software.

Carole
Sales Manager, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

eSign Genie is a Top-Notch E-Signature Program!

5,0 há 3 anos

Comentários: eSign Genie has made our tedious process of obtaining required signatures on multiple documents so streamlined and easy. We now have a simplified process and a secure place for all our internal documents. This has been a lifesaver for our company!

Vantagens:

eSign Genie has completely streamlined our documentation process and the way we obtain signatures. It has accelerated our sales process and absolutely improved our production!

Desvantagens:

There is really nothing I have found that I don't like about eSign Genie to this point.

Chris
Owner / Operator, EUA
Instalações e serviços de lazer, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

MUST HAVE FOR ANY SIZE BUSINESS

5,0 há 3 anos

Comentários: Ask for [SENSITIVE CONTENT HIDDEN] as she is amazing!! She emailed, spent time with me via zoom. Helped me get set up, answered my questions, didn't make me feel stupid and was personable. I checked out all the competitors and found Esign Genie to be the most responsive, best customer service and competitively priced. The others when I asked questions just sent me links to the videos. [SENSITIVE CONTENT HIDDEN]scheduled time to chat and walk me through the questions I had vs sending me a link with 20 different videos.

Vantagens:

Easy to set up Customer service availability [SENSITIVE CONTENT HIDDEN] - bottom line........... Ability to talk to a real person who took the time to get to know me and my business and why and how I would be using the product

Desvantagens:

Learning the quicks and figuring out what is needed where

Ryan
Software Development Manager, EUA
Serviços financeiros, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Easy to use and inexpensive

5,0 há 3 anos

Comentários: Being able to esign documents made our product much easier to use and more professional.

Vantagens:

The API is essentially the same as all the other APIs out there but this product was much less expensive.

Desvantagens:

Nothing for us. It does exactly what we need it to.

Jodie
Business Manager, EUA
Fabricação elétrica/eletrônica, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Features Come With Billing Caveats

4,0 há 2 anos

Comentários: The software gets the job done and there are resources to help understand how to use the various features, but customer service and billing are frustrating.

Vantagens:

The software is user friendly and allows for uploading templates for ongoing use. Uploading contracts is easy and there are many options for customizing the fields including whether or not they should be mandatory, dependent on other fields and to which signer they should be assigned. Additionally, the automatic reminders are helpful though I do wish there was a bit more flexibility there.

Desvantagens:

If there are forms that have blocks for numbers (such as social security numbers on W4 forms or taxpayer ID numbers on government forms) the system automatically assigns one text field for the entire row of blocks and if spaces are used to get the numbers to appear inside the blocks on screen they will not appear that when when printed. Billing is a significant con. On the Billing screen the Plan Details shows the allowed number of "documents" per cycle and the current number of "envelopes used". On the Home page the number of "Completed Documents" is shown in the upper right corner. There is no logical or direct correlation between any of these numbers. It was explained to me that a "document" is a single pdf, and "envelope" is any shared set of documents and a "completed document" is one that has been "executed". It is very confusing and makes if very difficult to actually track how many of the allowed documents have been used. Additionally, when we had to renew six months after paying for an annual subscription because we had exceeded our allowance the counter did not reset and now we are being told that we need to renew again. It's been only 14 months since we originally got the software and this will be the third time we paid for an "annual" subscription. My complaint about the counter not resetting is under investigation via a Support Ticket and it's been six days since they said they would look into it and I haven't heard anything.

Jorge
Senior Engineer, EUA
Petróleo e energia, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good product, I use it every day

5,0 há 2 anos

Comentários: I use it as my preferred pdf reader and it does what I need for. It’s easy to use and even allows me to sign documents

Vantagens:

I like that it is easy to use and allow me to re-open the same documents that I was using when I last closed it. It can store several number of documents for this reopening. I use highlighting the most and it is also very useful to add text, notes, and comments to your documents with Foxit. A must have

Desvantagens:

That some of its functionality is not quite compatible with Adobe and sometimes working on documents with other people that don’t use it can become frustrating. Also, it is sometimes not as useful for fillable documents as Adobe

Victoria
Licensed Clinical Professional Counselor, EUA
Clínica de saúde mental, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Foxit kept me working during Covid Lockdowns

5,0 há 2 anos

Comentários: For my purposes, the ease of sending out and receiving them back signed is amazing. My clients have never mentioned having a problem.

Vantagens:

In 2020 I found myself having to move my practice online in a hurry during the Covid lockdowns. I researched electronic signature websites and was grateful to find the friendliest and most helpful customer service as Foxit (then ESign Genie.)

Desvantagens:

I do not use the product as frequently as many other companies, so I find that it is always a bit of a learning curve for me when I return to the site. I have not mastered editing the templates and always struggle a bit.

Avaliador Verificado
Usuário do LinkedIn Verificado
Fabricação de alimentos, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Top Notch e-Sign Solution for Manufacturing

5,0 há 8 meses

Comentários: Foxit has helped us set up a well-oiled e-sign system for both internal and external use. We use it in HR, Sales, Finance, and even in some areas of production like health and safety. It was relatively easy to set up and hasn't caused me any headache since. If I had to give points for improvement it would be improving the mobile interface and cloud features, but other than that, it's a very handy tool to have around

Vantagens:

1. Foxit is very easy to use even for non-technical people. We use it across all kinds of departments and we rarely run into issues or have problems figuring things out. 2. It's got tons of ready-made agreements available. These are good for saving time but they've also given us lots of ideas as to what else we can use Foxit for.

Desvantagens:

It would be good to have the native integrations expanded. We had to set up api syncs for some of our other tools despite them being pretty widely used.

Jane
Business, EUA
Serviços financeiros, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Very inexpensive and simple platform to use

5,0 há 3 anos

Comentários: It was very easy to set up the documents with prefilled information, and send the documents to multiple parties for signature. Overall it is a good platform and is offered at a decent price compared to other e-signing platforms.

Vantagens:

It was very easy to set up the documents with prefilled information, and send the documents to multiple parties for signature. Overall it is a good platform and is offered at a decent price compared to other e-signing platforms.

Desvantagens:

One thing I would recommend is allowing a customized message to be saved and selected when sending the documents to the party for signature. I entered the same message repetitively when sending documents for signature and it was a bit annoying.